Broking Executive Assistant

• Mon - Fri 9 am - 5.45 pm
• Working Location: Telok Ayer
• Salary: $2500 - $3000

Job Description:

• Ownership of the Growth, Retention and Profitability of portfolio assigned
• Responsible for preparing & negotiating quotes for all business lines (new business and renewals)
• Handle General Insurance enquiries from clients or business partners on policy matters
• Understand the client's insurance needs and provide proper advice
• Follow up with existing clients for policy renewals
• Handle general administrative and ensure proper documentation, records and filing
• Check of policy contracts, endorsements, invoices to ensure accuracy.
• Ensure all activities are in compliance with regulations and internal procedures
• Build and maintain strong relationship with insurance providers and clients
• Undertake any ad hoc duties / tasks that may be assigned.

Job Requirements:

• Certificate in General Insurance and Health Insurance.
• At least 1 year experience in Insurance Industry.
• Proficient in Microsoft Office

Whatsapp +6588278652 (Hym)

Goh Hym Yien Reg No: R24121939

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

· Perform daily operational duties for Manual and Remote reading related activities via the various meter reading and billing systems and following up with relevant parties to resolve daily operational issues

· Perform User acceptance testing for meter reading and billing system changes and upgrade activities

· Attend to enquiries via Case Activities, telephone and emails

· Any other ad-hoc duties as assigned by supervisor

Elsa Fontanne (CEI No. R24124496)

Recruitment Consultant

Contact Number: 67860100

Email Address: [email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

Key Responsibilities:

• Manage the General Manager’s calendar, communications, and reports.
• Track software development and IT service projects, ensuring deadlines are met.
• Coordinate technical meetings and document action points.
• Act as a liaison between the General Manager and technical teams.
• Support disaster recovery planning and implementation.
• Assist with special projects and operational improvements.
  

Requirements:

• Bachelor’s degree in Computer Science or a related field.
• Familiarity with software development processes, IT services, or disaster recovery planning.
• Strong organizational and multitasking skills.

For interested applicants, please email your UPDATED CV to [email protected].

We regret that only shortlisted candidates will be notified.

Careerstar International Pte Ltd

EA License No: 03C3254

EA Personnel No: R23115696

EA Personnel Name: Chin Lee Wei

Join Our Team and Shape the Future of the Medical-Aesthetics Industry!

ClearSk Healthcare Group is an international aesthetics clinic chain headquartered in Singapore, with presence in Shanghai, Hangzhou and now Kuala Lumpur. We are a reputable provider of advanced aesthetic treatments and skincare solutions. Our dedication to excellence and personalized care has made us a leader in the medical aesthetic industry. As we continue to expand our services, we are seeking an Executive Assistant to the CEO to join our team. Your role specializes in e-commerce, website programming, and digital marketing. In this pivotal role, you will work closely with our CEO to drive digital initiatives and contribute to the growth of our company.

Job Summary: ClearSk Healthcare is a skilled and dynamic individual to join our team as an Executive Assistant to the CEO, specializing in e-commerce, website programming, and digital marketing within the medical aesthetics sector. This role is crucial to ensuring the smooth operation of executive responsibilities while actively contributing to our digital strategies. Selected candidates will have the unique opportunity to participate in a 3-4 months Management Trainee Program in SG, KL, or Shanghai, gaining hands-on experience in the aesthetic medical sector.

Management Trainee Program:

Selected candidates without sufficient frontline experience in the aesthetic medical sector will undergo a tailored 3-4 months Management Trainee Program in SG, KL, or Shanghai. The program includes transitional roles in frontline positions (front desk executive or customer service consultant) and HQ roles focusing on procurement, inventory flow control, and resource deployment planning.

Responsibilities:

• Collaborate with the CEO to develop and execute e-commerce strategies.
• Develop, manage, and optimize ads and social media content across various platforms in different languages, including Google, Facebook, Instagram, Xiao Hong Shu, and WeChat.
• Plan, execute, and manage Google SEM and SEO campaigns, including Youtube and various digital platforms, to incorporate Paid Media and Web Analytics.
• Leverage excellent communication skills to engage potential customers, turning inquiries into appointments or sales.
• Drive the implementation of omnichannel marketing strategies, enhancing customer interaction and service.
• Stay on the cutting edge by continuously learning and integrating new technologies, such as ChatGPT, into our marketing strategies.
• Work closely with in-house marketing and sales team to drive sales events, in-house marketing campaigns, and customers reviews.
• Assist in planning, organizing, and executing online sales events.
• Project manage in the development of new eshops.
• Set standards, systems, and best practices for new product listings, content creation, distribution, and maintenance.
• Provide direct executive support to the CEO in daily tasks and strategic initiatives.
• Act as a liaison between the CEO and internal/external stakeholders.
• Ensure seamless coordination and follow-up on action items.
• Provide comprehensive support to the CEO in varied tasks.
• Monitor industry trends and competitor activities to identify growth opportunities.

Qualifications and Requirements:

• Bachelor's degree in Marketing, E commerce, Business or any related field.
• Overall, at least 2 years of prior B2C experience in similar role is required. At least 2-4 years of experience in digital marketing and Google Digital Ads, SEO, and SEM, ideally in the healthcare or aesthetics industry.
• Expert in digital marketing platforms (e.g. Google Analytics, Adobe Analytics, Google Tag Manager, Adobe Launch).
• Has general understanding of woo-commerce in terms of maintenance, launch, shop construction and admin system.
• Exceptional communication skills and fluent in both Eng and Chin, able to cater to English-speaking & PRC customers.
• Experience with omnichannel marketing.
• A willingness to learn and incorporate new technologies.
• Superior organizational and time management skills, and the ability to efficiently manage multiple priorities and being able to work well with ambiguity in a fast-paced, dynamic environment.
• Demonstrated maturity, integrity, results-oriented and being able to work independently as well as being an effective team player
• Proven leadership skills and the ability to exercise sound independent judgement
• High attention to detail and accuracy; ability to think strategically in a dynamic, fast-paced environment
• Possess a high sense of responsibility, accountability, and commitment with the ability to work under pressure

Application process:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application:

https://forms.gle/ZdnDCJYqZ916n8iQ7

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

The Human Resource team sits in the People & Culture department of FKT and we strive to build a culture that is of openness and growth as we oversee the life cycle of our employees. Reporting to the Head of People & Culture, you will be part of the team that strategizes, administers and facilitates HR policies and initiatives to attract, develop and retain employees.

What the new job entails:

• Process full cycle payroll, claims, insurance and benefits administration independently.
• Take charge of the HRIS system to maintain employee records, report generation for monthly reporting/ submissions and handle troubleshooting/ administration matters pertaining to the system.
• Execute and provide support for appraisal exercise, performance moderation exercise, compensation projects and participate in initiatives such as salary reviews and bonus calculations.
• Review and update policies and workflows to ensure effectiveness, alignment and compliance.
• Drive and develop scholarship and overseas attachment programmes.
• Build and maintain strong relationships with Institutes of Higher Learning (IHLs) and participate in career fairs and internship programmes.
• Handle employee relations, resolving conflicts and mediating grievances.
• Administer off-boarding procedures seamlessly, including exit interviews and clearances.
• Primary liaison with the relevant government agencies (eg: MOM, ICA, IRAS) on staff matters, pass applications, surveys and annual government-related submissions (eg: CPF, IR8A. IR21 and government claims etc.)
• Active participation in the planning and execution of any ad-hoc activities or programme organised by the P&C Team (eg: CSR, Lunch & Learn initiatives etc.).

Why you’ll love working with us

People are our most valuable asset, therefore we aspire to ensure employees are well-looked after at FKT. We provide an inclusive and welcoming environment to all employees, new and old. As a family, we trust and support each other and persevere even when times are tough. We strive to delight not only our customers, but our employees too because we know that when you are happy, we can achieve more together!

The ideal candidate should possess

• Diploma in any discipline with 4 to 5 years of relevant experience in the above-mentioned HR functions.
• Strong intellectual curiosity and desire to understand and provide solutions to our business units.
• Good oral and written communication skills; able to formulate, write and present.
• Customer-oriented personality and a good team player, strong work ethics, results-oriented, persuasive and diplomatic during negotiations.
• Efficient, consistently meets goals and deadlines, able to perform under pressure.
• Strong attention to details, high accuracy and able to maintain high level of confidentiality.
• Social media-savviness and proficient in Microsoft Office (in particular, Excel and PowerPoint)

If you believe you’re a great fit for this position, we encourage you to apply!

Job Description:

• Assist in coordinating and executing the timely and accurate collection of customers’ accounts, including calling up customers for payment
• Monitor work progress and collection processes, handle and investigate cases for efficient debt recovery
• Handle enquiries from customers on billing issues and outstanding balances

Job Requirements:

• Min Diploma

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

Job Description:

• Lead marketing strategy, including brand positioning, digital/ecommerce, advertising, and promotions.
• Set department direction, KPIs, budgets, and monitor expenses; create and review annual marketing calendar.
• Collaborate with management, sales, and business development to identify market opportunities and customer needs.
• Conduct research and analysis on market, consumer, competitor, pricing, and promotion to support brand goals and drive conversions.
• Ensure alignment of corporate branding across all operations and marketing efforts.
• Work with internal and external teams to create marketing materials and brand assets.
• Build and maintain relationships with media, agencies, influencers, and manage media buys.
• Organize events like product launches, promotions, and workshops.
• Write articles, marketing content, and press releases.
• Lead and mentor the marketing team, ensuring coordination across departments for campaign success.
• Perform administrative tasks as required

Job Requirements:

• Degree in Mass Communications/Marketing/Business Administration
• Minimum 5 years of working experience in Sales and Marketing with experience in a manager role
• Experience in the retail industry and consumer-products is an advantage
• Proficient in Microsoft Office
• Knowledge of Digital Marketing and SEO/SEM/Google Analytics is an advantage
• Strong people management, interspersonal and leadership skills
• Able to work under pressure and in a fast-paced environment
• Able to work independently and lead a team
• Self-motivated, highly resourceful, and result-oriented

Other Information:

Working Day: Monday to Friday

Working Hours: 830am to 6pm

Working Location: Changi

EA Licence No: 20C0275

Jacinta Chua

Registration Number: R24124477

• Identify and secure new business prospects for logistics services focusing in freight and logistics business within the Group
• Provide quotation/sales agreement to prospective customer
• Attend and resolve any payment issues, feedback or disputes raised by customers
• Create positive and long-lasting relationships with current and potential customers through regular engagements
• Maintain close coordination with superior to ensure profitability of sales leads or perform better than budgeted figures
• Prepare sales proposals, presentations and reporting
• Maintain sales-related database

Requirements:

• Minimum Diploma holder in Logistics / Business or related field
• 2 years’ sales experience in freight / logistics business
• Self-motivated and possess drive to meet sales target
• Good working network among customers
• Good communication and negotiation skills

Others:

• 5-day work week
• Company Transport: 2 ways from Jurong East
• Daily meal subsidy
• In-house gym
• Medical, dental & insurance benefits

Race promoter Singapore GP Pte Ltd is seeking a dynamic individual to be a key member of the Race Operations team for the Formula 1 Singapore Grand Prix.

You will be responsible for ensuring the smooth day-to-day office and administrative operations, including sourcing of suppliers, management of inventory, and procurement. Organised and meticulous, you have to be able to think on your feet and can work well under deadline pressure. Administrative and operations work experience is advantageous. You will also be required to play a key role in managing the Volunteers & Officials who form the backbone of the event.

Key Requirements::

• Diploma in Events Management or equivalent. Prior motorsports experience will be advantageous

• Good command of English, and proficient in Microsoft Office

• Able to work under pressure, quick thinker and solutions driven

• Have prior experience in volunteer management and/or motorsports industry

• Excellent interpersonal and effective communication skills

• Able to work on weekends, especially leading up to the Grand Prix

Applicants should include a brief cover letter, full resume complete with work experiences.

The contract for this position is from March to November. Applications close on 28 Jan 2025.

Job Duties:

• Provide secretarial support to 5-6 investmenet professionals and ad hoc support to the team
• Handle extensive travel management, visa applications, that includes booking of air tickets, hotel room, car transfer, plan travel itinerary, match travel plan with business meeting schedule etc.
• Arrange logistics of tele and video conference calls, and schedule meetings including booking of meeting rooms
• Processing of expense claims and reports
• Other ad hoc duties as assigned

Job Requirements:

• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, any field.
• At least 5-10 year(s) of working experience in the related field is required for this position.
• Preferably Senior Executives specializing in Secretarial/Executive & Personal Assistant, Banking/Financial Services or equivalent.

Interested applicants please send your resume in MS Words and attention it to Tan Joanna (R1104661)

Short listed candidates will be notified

www.ambition.com.sg

EA Registration Number: R1104661

Data provided is for recruitment purposes only

Business Registration Number: 200611680D. Licence Number: 10C5117

Job Description :

• Supporting the Training Manager in Training & Development with employee engagementPreparation, faciliating, conductng of classrooms and on-the-job training
• Monitor training effectiveness of programmes delivered
• Perform training administration duties and maintain training records
• Design and develop On The Job training plan
• Maintain and develop internal support to achieve service quality standards
• Accompany evaluations with meaningful and constructive feedback
• Analyze service metrics to identify service gaps and call for improvement
• Monitor and evaluate customer service performance on front liner and team level to induce excellence service standard
• Provide coaching and mentoring of newly hired on board
• Maintain library of training resources and aids
• Liaise with various stakeholders and external parties for any training requirements
• Actively support and recommend continuous improvement pertaining to training processes
• Contribute to the team culture in a positive manner
• Any other adhoc projects/tasks delegated by the training manager

Requirements :

• 3 to 5 years of experience in a hotel or training capacity
• ACTA qualifications or other training certifications would be advantageous
• Excellent communication and interpersonal skills to engage employees and also external parties at various levels
• Able to work independently and has good time management skills
• Demonstrate initiative and assertiveness towards responsibilities
• Positive role model who is able to engage groups of diverse size and background
  
  

Your Role

As a Clinic Executive, you will play a key role in the smooth operation of our growing medical group, delivering excellent patient experience while supporting administrative and operational needs.

Key Responsibilities

• Welcome and register patients with warmth and professionalism.
• Manage calls, as well as handle patient inquiries via email and WhatsApp.
• Assist patients with appointment scheduling and rescheduling.
• Manage patient records, ensuring accurate data entry into system.
• Prepare, verify, and submit insurance claims and other billing documents.
• Handle payments via cash, credit card, NETS, and electronic transfers, ensuring accuracy in all transactions.
• Counsel patients on surgery procedures, preparations, and post-operative care.
• Monitor and manage stock levels of medical supplies and clinic inventory.
• Coordinate with medical staff to ensure timely and efficient patient flow.
• Maintain clinic cleanliness and organization.

What We’re Looking For

• Strong interpersonal skills; ability to speak dialects is a plus.
• Honest and demonstrates integrity in all tasks.
• Capable of working both independently and as part of a team.
• Passionate, friendly, patient, and cheerful demeanor.
• Good communication skills.

Why Join Us?

• Growth Opportunities
• Supportive Environment
• Training Provided
• Attractive Employee Benefits
• Convenient Location

Key Responsibilities:

Finance Operations:

• Manage daily invoicing, payment transactions, and bookkeeping.
• Oversee Accounts Receivable (AR) and Accounts Payable (AP).
• Lead month-end closing processes and prepare monthly, quarterly, and annual financial reports.

Stakeholder Collaboration:

• Coordinate with regional corporate partners and auditors to ensure timely annual renewals for regional companies.
• Collaborate with internal teams and clients to address financial and account statements, ensuring timely invoicing and reporting.

Compliance and Reporting:

• Ensure financial records comply with regional regulations and company policies.
• Monitor and enforce internal controls to safeguard financial assets.

Administration and Office Management:

• Oversee office management, including rental renewals and general administrative duties.
• Organize and manage employee engagement activities to enhance workplace culture.

Qualifications and Requirements:

• A Bachelor’s degree in Accounting, Finance, or Business Administration is mandatory.
• A Master's degree in Finance or Business (MBA) is advantageous.
• CPA, ACCA, CFA, or CMA certification is required.
• Minimum of 3 years of experience in a similar finance operations role, preferably within the e-commerce or tech industries.
• Familiarity with the TikTok ecosystem, cross-border e-commerce practices, and short video-driven commerce.
• Proficiency in accounting software and MS Office (Excel, Word, PowerPoint).
• Strong analytical, problem-solving, and stakeholder management skills.
• Ability to thrive in a fast-paced, dynamic environment with a proactive approach to challenges.

Why Join Us?

• Competitive compensation and benefits, including professional development opportunities.
• Be part of an innovative team at the intersection of e-commerce and social media.
• A collaborative, vibrant, and growth-focused work culture.

Job Responsibilities:

• Serve as the primary liaison between the Advancement Office and HQ Finance for all fundraising and donation-related matters, focusing on managing the staff donation process.
• Develop and maintain an overview of staff donations, preparing and analyzing regular reports.
• Coordinate with key departments such as HR, Payroll, Shared Services, Finance, and the Advancement Office to ensure smooth execution of the staff donation process.
• Monitor and resolve issues or discrepancies in staff donations through regular report tracking and effective communication with relevant parties.
• Collaborate with team members and stakeholders to streamline and improve the donation process.
• Assist the Finance and Advancement Office in gathering and compiling information for reports.

Job Requirements:

• Diploma in Finance, Business Administration, or a related field.
• Strong organizational skills with the ability to manage multiple tasks efficiently.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite.

If you are interested in the position, do kindly drop your most updated resume to [email protected]

Kailey Lee Jia Yueh

EA Personnel No: R24126040

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Quality Improvement & Innovation

• Lead and drive quality improvement initiatives within the cancer treatment and patient care domain
• Collaborate with clinical and operational teams to identify pain points and develop strategic solutions for improvement
• Engage stakeholders, including medical professionals, administrators, and support staff, to understand their challenges and implement effective problem-solving strategies
• Implement and leverage innovative approaches to enhance cancer treatment methodologies and patient care experiences
• Support Quality management framework

Project Ownership

• Take ownership of project together with the clinical lead, overseeing the entire lifecycle from project formation to execution.
• Collaborate with internal and external stakeholders in the early phases to assist in proposal scoping and development, contract management and project initiation.
• Develop a marketing and adoption plan to drive usage of the app among patients and caregivers.
• Any other projects/ tasks as assigned by dept.

Interested applicants please email a copy of your resume to [email protected]

Tele @jesswongie OR WA 96503173

Jessie Wong Yuan Si

Personnel EA License No.: R2197171

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

• Broking Executive Assistant
• Mon - Fri 9 am - 5.45 pm
• Working Location: Telok Ayer
• Salary: $2500 - $3000

Job Description:

• Ownership of the Growth, Retention and Profitability of portfolio assigned
• Responsible for preparing & negotiating quotes for all business lines (new business and renewals)
• Handle General Insurance enquiries from clients or business partners on policy matters
• Understand the client's insurance needs and provide proper advice
• Follow up with existing clients for policy renewals
• Handle general administrative and ensure proper documentation, records and filing
• Check of policy contracts, endorsements, invoices to ensure accuracy.
• Ensure all activities are in compliance with regulations and internal procedures
• Build and maintain strong relationship with insurance providers and clients
• Undertake any ad hoc duties / tasks that may be assigned.

Job Requirements:

• Certificate in General Insurance and Health Insurance.
• At least 1 year experience in Insurance Industry.
• Proficient in Microsoft Office

✅The Supreme HR Advisory Pte Ltd EA No: 14C7279

✅SAMUEL SIAW Reg No: R24124745

Job Responsibilities

• Responsible for Preparing group and sub-group consolidated financial statements
• Perform the reconciliation of intercompany transactions and balances
• Responsible for the full sets of accounts for the Holding Company
• Assist in preparation audited financial statements and annual report
• Liaise with external auditors, tax agents, bankers, and government authority or agency
• Assist in all finance-related matters. This includes maintaining finance records, reconciliation, and audit schedules
• Quarterly GST submission
• Other ad-hoc duties as assigned

Job Requirement

• Degree in Accounting, Finance, or equivalent professional qualification (CA, CPA, or ACCA)
• At least 2 - 3 years of relevant work experience and ideally with prior audit experience with public accounting firm, or commercial experience with financial reporting at group level, job position offered is depending on the qualification and experience
• Good knowledge of group consolidation
• Strong team player with excellent interpersonal and communication skills
• Meticulous with details and accurate with numbers
• Possess an analytical mind, results-oriented
• Independent and able to initiat

Clinic Assistant / Executive

• Working Location: Napier
• Working Hours: Mon–Fri 8.30am–5.30pm; Sat 8.30am-1:00pm
• Salary: S$ 2,800 - 3,600

Job Description
To provide general quality patient management pertaining to the non-medical aspect of the clinic Such as:

• Patient registration in the clinic, scheduling of patients’ appointments including sending reminders
• Answering phone/SMS and email queries
• Coordinate booking of investigations, scheduling of procedures with hospitals, labs and other clinics
• Handle payments and prepare submissions for Medisave and insurance claims
• Preparing patients’ medications for doctor to check, and dispensing medication
• Assist in performing treadmill tests, ECGs and hook up Holter monitors, ABPs (training will be provided)
• Assist doctor during consultations / chaperone duties
• Handle patients’ complaints
• To provide administrative work for the clinic:
• Maintain and update all patients’ records and in according to standard guidelines
• Assist in the daily running of the clinic and the upkeep of the clinic
• Any other administrative work involving patients’ care / records / the daily operation of the clinic

Job Requirements

• Minimum Diploma graduate
• At least 1 year experience in Hospital/ Medical Clinic Operation/ Front desk duties
• Experience in submission of insurance and Medisave claims
• Proficiency with Plato and computer work

Apply now for Interview arrangement

Daniel Wong | Senior Consultant | Reg No: R2095781

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

• Provide administrative support to the sales team, including scheduling meetings, preparing documents, and managing correspondence.
• Comprehensive secretarial assistance.
• Streamlining calendar schedules and coordinating with meeting attendees.
• Organizing video conferences, teleconferences, training sessions, workshops, internal and external meetings, and handling venue/logistics for off-site events.
• Coordinating international business trips and managing related claims.
• Assisting team members with overseas business trip arrangements
• Performing ad hoc tasks and other administrative responsibilities.

Interested applicants please send your resume in MS Word format and attention it to Rachel Yeo (R22104385).

Shortlisted candidates will be notified

Data provided is for recruitment purposes only

www.ambition.com.sg

EA Registration Number: R22104385

Business Registration Number: 200611680D. Licence Number: 10C5117

Reporting to the Supervisor, you will ensure the smooth operations of the clinic, provide administrative support and ensure satisfactory call resolution i.e. calls are answered promptly and callers receive good services. You will manage queries, facilitate follow-up calls from respective departments and be involved in the promotion of clinic screening services. You may attend screening roadshows on occasion.

Key Responsibilities:

(a) Clinic admin support

• Liaise with laboratory on patient results; ensure all cases are accounted for
• Liaise with NHGD team on support for mammogram screening
• Liaise with patients on their medical status
• Prepare all patient results and letters for mailing
• Collate daily screening numbers, prepare weekly and monthly reports

(b) Correspondence with all vendors / service partners / patients & enquirers

• Liaise with labs, medical suppliers, NHGD and appointed vendors to ensure smooth operation
• Ensure good governance i.e. adherence to procurement and payment SOPs

(c) Administrative Support

• Work with the respective departments to update website information, manage online enquiries and appointment bookings
• Frank mail and generate month-end usage report
• Support promotional effort of clinic services to CHAS clinics, social service agencies, corporations and community.
• Coordinate patient referral cases received from CHAS clinics and other organizations
• Support off-site screening or vaccination efforts where applicable.
• Assist with donations received and assist with managing donation box at reception counter
• Attend to all calls with the aim of providing callers with one-stop resolution at all times without the need for escalation unless absolutely necessary.
• Obtain patient information for follow-up actions such as (but not limited to) screening clinic appointment bookings, query handling, liaison with SCS Departments for staff’s action etc.
• Explain eligibility criteria for screening provided at SCS and to provide guided alternatives to callers who do not meet screening eligibility criteria.
• Update relevant stakeholders info in SCS LEAP system e.g make appointment bookings, changes, or cancellation for eligible patients.
• Inform callers and assure them of SCS’ journey with patients and their families (where applicable).
• Attend to voice messages assigned to ensure callers are attended to within 2 working days.
• Attend to outbound calls assigned to ensure patients who are due for re-screening are contacted promptly to make appointment bookings.
• Attend to e-chat chatbot platform providing accurate responses to enquirers
• Work with volunteers who provide support to call management
• Maintain and improve quality results by adhering to standards and guidelines, recommending improvement in procedures (where applicable).

Criteria:

• Minimum of 1 year of relevant call centre or customer service working experience preferred.
• Call centre experience and/or familiarity with health screening and eligibility criteria is preferred.
• Well versed in Microsoft Office software – especially in MS Excel & Word.
• Effectively bilingual in English and Chinese (or dialect).
• Customer-focused and possesses strong communication skills with ability to work under pressure.
• Able to handle multiple tasks simultaneously.
• Ability to handle all calls and information with confidentiality and be familiar with PDPA requirements.
• Experience in matters related to cancer will be an advantage.
• Initiative to step up and help co-workers in times of manpower constrain.
• Able to contribute and work as a cohesive team.

About Us

Eye Level is a global supplemental education program focused on personalised learning. By tailoring instruction to each student's individual pace and needs, Eye Level aims to enhance foundational skills in Math and English for children aged between four and 14.

The program emphasises the importance of mastering basic concepts before moving on to more complex ones. This approach ensures a solid understanding of fundamental skills, leading to improved accuracy and speed in problem-solving.

Eye Level Singapore is committed to providing high-quality education services that align with the demands of the 21st century. Through continuous innovation and a focus on customer value, they strive to create a robust education ecosystem that blends online and offline learning experiences.

The Role

As a key member of our dynamic marketing team, you will play a pivotal role in shaping and executing our marketing strategies. You will be responsible for:

Strategic Marketing:

• Developing and implementing comprehensive marketing plans aligned with business objectives.
• Conducting market research and analysis to identify trends and opportunities.
• Collaborating with cross-functional teams to ensure seamless execution of marketing initiatives.

Digital Marketing:

• Managing and optimizing our social media channels (Facebook, Instagram, LinkedIn, TikTok, etc.).
• Creating engaging content and running effective digital campaigns.
• Leveraging Google Ads and SEO to drive organic traffic and conversions.
• Monitoring and analysing digital marketing metrics to measure ROI.

Brand Management:

• Protecting and enhancing our brand reputation.
• Developing and executing brand strategies.
• Ensuring consistent brand messaging across all channels.

Event Management:

• Planning, organizing, and executing company events, conferences, and workshops.
• Managing event budgets and logistics.

Franchisee Support:

• Providing marketing guidance and support to our franchisees.
• Ensuring compliance with brand guidelines and standards.

Requirements:

• Diploma in Marketing, Advertising, Communications, or a related field.
• Experience in education enrichment industry is highly preferred
• Proven experience in digital marketing, social media, and content creation.
• Proficiency in Google Ads, SEO, and analytics tools.
• Strong project management and organizational skills.
• Excellent written and verbal communication skills.
• Ability to work independently and as part of a team.
• A passion for marketing and a creative mindset.
• A valid Singapore driver's license (preferred)

What We Offer:

• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• A dynamic and collaborative work environment.
• The chance to work on exciting marketing projects.

Roles & Responsibilities

· Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally

· Analyze staff evaluations and feedback to improve the customer’s experience

· Project future needs for goods and cleaning products; order accordingly

· Oversee health code compliance and sanitation standards

· Seek ways to cut waste and decrease operational costs

· Generate weekly, monthly, and annual reports for the management

· Train new employees and provide ongoing training for all staff

· Attend quarterly P&L meetings

Roles & Responsibilities

· Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally

· Analyze staff evaluations and feedback to improve the customer’s experience

· Project future needs for goods and cleaning products; order accordingly

· Oversee health code compliance and sanitation standards

· Seek ways to cut waste and decrease operational costs

· Generate weekly, monthly, and annual reports for the management

· Train new employees and provide ongoing training for all staff

· Attend quarterly P&L meetings

Roles & Responsibilities

· Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally

· Analyze staff evaluations and feedback to improve the customer’s experience

· Project future needs for goods and cleaning products; order accordingly

· Oversee health code compliance and sanitation standards

· Seek ways to cut waste and decrease operational costs

· Generate weekly, monthly, and annual reports for the management

· Train new employees and provide ongoing training for all staff

· Attend quarterly P&L meetings

Job Title

Asst Executive, Care coordination, St Andrew’s Senior Care (SASC)

Job Relationship

Reports to Manager, Operations (SASC)

Job Specification

Qualification

Diploma in relevant fields or equivalent

Experience

At least 3 years of relevant working experience in the healthcare industry or good understanding of health-care related services.

Special Aptitude and Knowledge

Proficient in Microsoft Office (Word/ Excel/ Powerpoint) and Google Drive equivalents.

Being meticulous, independent, accountable and comfortable to adapt to changes.

Excellent oral and written communication, and interpersonal skills

Proactive, driven and have team player mind-set

Job Summary

1. Part of the centralised referral team that is responsible for:

• Management of referrals for all Senior Care Centres (SCCs),
• Implementation of Admission processes centrally and at SCCs,
• Support other functions of SASC HQ where necessary.

Principal Responsibilities

1. Liaise with referral Source/ Agency for referrals related matters such as obtaining sufficient information (past medical history, social reports etc) for referral screening, other contacts for non-responsive contacts.
2. Screen referrals for right siting of services according to the criteria
3. Contact clients or caregivers to clarify services and needs which includes financial assistance, transport, escort etc.
4. Schedule appointments for admission assessment accordingly and update centres of the referral status.
5. Conduct pre-admission counseling which includes explaining the service terms and fees to the clients or caregivers, clarifying their concerns if any.
6. Raise referrals to other service providers.
7. Provide reports to the management on referrals status and centre vacancies for monitoring and reporting purposes.
8. Support the onboarding of new staff in centre-based administrative processes.
9. Support other functions of SASC HQ where necessary.
10. Carry out other responsibilities and duties as assigned from time to time, e.g. coverage duties at centres and HQ.

Work Location

St. Andrew's Community Hospital

8 Simei Street 3

Singapore 529895