• Lead projects on audiovisual and work closely with Project Manager and Project Director.
• Support PAVA design for acoustics projects in Singapore, Southeast Asia and Asia.
• Be responsible for writing/ mentoring and reviewing reports and associated technical output with multinational clients and government agencies;
• Participate in key activities associated with the development of the audiovisual design disciplines with the respective leads in each major country/region; attend weekly team meetings and participate in technical knowledge transfer sessions and technical conferences.
• Perform site visit/inspection and supervise subcontractors as required for the projects handled.
• Support other projects in Singapore and other regions as and when required.
• Support team manager in project and proposal management as well as administrative duties
• Shall carry out duties in accordance with quality and environmental management system, health and safety policies and procedures of the company.
• Shall report quality, environmental, health and safety problems or any suggestions to his/her immediate superior.
• Shall perform other duties that his/her immediate superior may assign from time to time.

Company Overview:

• Rolo Robotics is a Singapore based deep tech robotics and automation start-up. It aims to solve the labour and consistency challenges for the Food industry at scale by creating robotic solutions to be utilised at scale.

Position Overview:

• We are seeking a dynamic and detail-oriented Finance and Administration member to join our team. This role is crucial for ensuring the smooth operation of our financial activities and administrative functions.

Responsibilities:

Financial Management:

• Manage day-to-day financial transactions, including accounts payable and receivable, expense reimbursements, and invoicing.
• Prepare and maintain accurate financial records, including general ledger entries, bank reconciliations, and financial reports.
• Liaise with external parties, including vendors, clients, and financial institutions, to address and resolve financial inquiries.
• Support the preparation of financial statements and tax filings in compliance with regulatory requirements.

Administrative Support:

• Oversee office administrative tasks, including coordinating meetings, and handling correspondence.
• Maintain organized filing systems for important documents, contracts, and records.
• Assist in HR-related tasks, such as onboarding new employees, managing employee records, and coordinating employee benefits.
• Procure office supplies and equipment as needed, ensuring cost-effectiveness and quality.

Qualifications:

• Bachelor's degree in Finance, Accounting, Business Administration, or related field.
• Proven experience in finance and administration roles.
• Proficiency in financial software and tools, such as Excel, and finance systems.
• Strong analytical skills with the ability to interpret financial data and generate insights.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively across teams.
• Detail-oriented mindset with a focus on accuracy and precision.
• Ability to multitask and prioritize tasks in a fast-paced environment.
• Commitment to maintaining confidentiality and integrity in handling sensitive information.

JOB DESCRIPTION

Joining the company as a trainee, you will be assigned a mentor who will work closely with you in your first 6 month as you become familiar with the role and industry. During this time, you will see first-hand what goes into ensuring a private jet charter goes off with ease. You will learn everything from how to build a successful sales list, work with HNWI and of course, how to administer a charter flight all whilst delivering service beyond expectation.

• Compilation of monthly closing journal entries.
• Preparation and review of monthly accounts reconciliations and schedules.
• Assessment of the monthly inventories aging report to ensure the adequacy of Net Realizable Value (NRV).
• Oversight of the chart of accounts, including consistency checks, control account creation, and archiving.
• Assisting in the annual policy renewal review.
• Providing support during audit reviews.
• Ensuring compliance with accounting standards.
• Handling the Annual Statutory Accounts and XBRL filings.
• Reviewing GST submission workings and conducting GST reconciliation tests.
• Reviewing and maintaining records for capex related to new or replacement fixed asset requisitions.
• Managing the asset register.
• Assisting the reporting team in formulating budgets and forecasts.
• Preparing and finalizing budget and forecast documents.

• Possess a diploma in Accounting & Finance along with 5-6 years of work experience, or hold a degree in Accounting & Finance with 3-4 years of work experience.
• Demonstrate a robust understanding of General Ledger (GL) processes.
• Exhibit proficient Excel skills.
• Capable of thriving in a dynamic, fast-paced work environment.

Interested candidates can forward their CVs in MS Word format to [email protected]

• Reg No. R1875181
• Triton AI Pte Ltd
• License no. 21C0661

• Salary up to $5,500 with variable bonus
• Experience in Budgeting forecasting or fullset accounts

Job Title: Dispatch Officer (ID7113）

Location: Jurong Island

Salary: $2650 to $3300

Job Description

• Allocation of order deliveries

• Coordinating & liaising with clients/Sales team/delivery drivers

• Support & with Maintenance Team in ensuring a safe & secure work environment.

• Satisfactory completion of assignment with ability to analyse fault source.

• Performing administrative duties in conformity to company's rules & regulations.

Requirement:

• Minimum O Level

• Able to work shift.

• Excellent communication skills

• Ability to work as a team.

• Preferably bilingual with computer literacy

• Basic maintenance knowledge

• Keeping positive attitude in fast-paced environment

• Perm with AWS, Bonus and Flexi Benefits
• Comfortable to travel and work at Jurong Island (Work Hours: 8.30am - 4.45pm)
• Must have knowledge in ISO or ExCiPAT to be able to understand and manage questions/complaints

The incumbent will look to manage customer complaint and returns for customers in the Europe and/or Asia region. You will work closely with other regional coordinators for smooth operation.

Job Description

• Ensure accurate logging of daily customer complaints onto SAP, adhering to defined standards and coordinating with geographical coordinators.
• Analyze complaint information for concise event descriptions and product details, leading investigations and documentation.
• Maintain effective communication with internal personnel and global complaints coordinators.
• Follow up on complaints, communicate corrective actions to customers, and manage aged stock/lost business/product recall returns.
• Perform statistical trending of complaints, ensure data accuracy on complaint dashboards, and initiate improvement actions.
• Proactively identify areas for process improvement, engage stakeholders, and participate in audits and training.
• Contribute to business improvement initiatives and attend global meetings as required.
• Undertake additional tasks assigned by the Quality Manager.

• Degree in engineering or chemistry (BS Chemical Engineering / Chemistry) or equivalent

• 5 years plus working experience in quality such as handling customer complaint and Quality Assurance.
• Knowledge and understanding of ISO 9001, ISO2000, ExCiPAT or similar quality systems and experience in facing quality audits.
• Good understanding of the principles of customer complaint management practices, and corrective action /
• preventive action outcomes
• Be able to prioritise work load.
• Strong attention to details, judgement, planning and operations and problem analysis.

Triton AI Pte Ltd

Registration Number: R1980724

EA: 21C0661

• Perm
• AWS
• Bonus
• Flexi Benefits
• Medical & Insurance Coverage

Who We Are

As Singapore's first institute for lifelong learning, the Singapore University of Social Sciences (SUSS) champions inclusivity to bring education to all and ensure that they are given equal opportunities to develop to their fullest potential in our diverse learning environment.

We advocate for the same for our people. We believe everyone should have equal opportunities and develop to their fullest potential in their careers. The University counts associate faculty among its key assets towards realizing its vision and purpose.

Embark on an exciting lifelong journey with us in making a positive difference in your career and serving our society.

For more information on Singapore University of Social Sciences, please visit www.suss.edu.sg.

About The Job

The Associates Management (AM) team manages the appointments and onboarding of SUSS associate faculty. We also handle associated operational matters as well as facilitate engagement events. We believe that a motivated and engaged pool of associate faculty is crucial to our success.

You will be part of a team dedicated to providing proficient and professional management of operational matters and with particular attention to the aspects of engagement, relations, and people strategy.

Reports to a Senior Manager of Associates Management. Works closely with the team so that selected team members could be released at certain periods to work on the design and development of a new and robust IT system for Associates Administration.

What You Will Be Doing

• Meticulous in following through the established process for issuance of contracts to associate faculty in a prompt and timely manner. Ensure that the contractual details correspond to the requirements of respective College, Schools, and Centers accurately.
• Highlight to and work closely with the team to respond to any changing contractual needs or anticipated circumstances that might arise.
• Ensure fees payment to associate faculty on completion of their services are processed professionally and promptly, and in accordance with the terms of their contracts.
• Maintain an up-to-date records of associate faculty's’ details in the system. Ensure accuracy of the records in the system and take initiative to identify and follow-up on any missing information.
• Respond to queries from AFs in a professional and prompt fashion. Ideate and innovate solutions for ad-hoc enquiries or issues faced in business-as-usual activities while contributing towards building an engaged pool of associate faculty.
• Provide support to perform any other duties as assigned by the management or the department.

Job Requirements

• Degree with at least 2 years or Diploma with at least 3 years of relevant working experience.
• Experience in the education industry or HR and/or Finance-related work is an added advantage.
• Mature, meticulous, and with high level of discretion and integrity.
• Effective interpersonal, communication and writing skills.
• Resourceful team player who can work independently and displays initiative, innovativeness and ability to multi-task in a fast-paced environment.
• Proficient in Microsoft Office and Excel.

What Do We Offer

At SUSS, we advocate the Spirit of Learning and pride ourselves as lifelong learners. You will gain access to various learning platforms and plenty of development opportunities to support your growth in a meaningful career!

Besides that, you will also get:

• Competitive Pay Package
• Hybrid Work Arrangement (Subject to Job Role)
• Medical Benefits
• Flex Benefits
• Family Care Leaves
• Volunteer Service Leaves
• Wellness & Recreation Activities
• Lifelong Learning Opportunities
• Career Development Opportunities through Internal Job Postings and Transfers

CRM

• Be the main contact with HQ CRM team and markets’ CRM teams to ensure the smooth organization of the CRM events, Masterclasses, CRM topics (campaigns, loyalty programmes, data collection, lead generation intiatives).
• Lead the markets in defining their annual CRM strategies and action plans and provide timely reviews to attain CRM goals.
• Collaborate with markets to ensure that all executions are in line with global guidelines, brand expectations and local marketing objectives
• Consolidate and analyze consumer data for key launch campaigns (both quantitative and qualitative) to derive business indication and provide related action plans for markets to deliver CRM objectives.
• Garner latest consumer trends & insights in APAC

DIGITAL MARKETING:

• Identify digital innovations within the industry, strategize future opportunities and pioneer new initiatives (eg. new apps and platforms)
• Be involved in the execution of digital projects, whenever the opportunities arise and ensure the follow-up of the implementation of digital initiatives

The candidate will be familiarised with the credit risk profile of the businesses within Asia.  Escalating significant credit risk issues, facilitating the execution and improvement of risk management processes and providing solutions to traders to achieve the business objectives.

Key Responsibilities:

• Support onboarding and assess the credit worthiness of trading counterparties
• Prepare and monitor credit exposures, limits and overdues of the Asian portfolio on a timely basis
• Prepare credit reviews and requests to Credit committee
• Provide inputs to improve credit risk frameworks, processes and methodologies for new products and markets
• Advise and work with various stakeholders to implement appropriate credit mitigation tools including insurance, trade finance, netting and guarantee agreements
• Keeping abreast of market news and developments impacting portfolio
• Participate in counterparty meetings with traders and marketers
•  

Job Description

Responsibilities:

• Handle checking-in and checking-out of guests.
• Provide personalized, warm and attentive service to guests, always ensuring that guests have an enjoyable experience
• Supervise, monitor and evaluate the service standards provided by the Guest Services team
• Communicate actively and closely with the team to ensure follow ups are carried out promptly and resolved smoothly.
• Attend to guests’ needs and enquiries.

Requirements:

• Candidate with at least a Diploma or equivalent qualifications.
• At least 2 Year(s) of working experience in the related field is required for this position.
• Preferably supervisory experience in Customer Service or equivalent
• Good interpersonal skills and positive working attitudes
• Service oriented and able to display passion, energy and professionalism in their duties
• Resilient, proactive and ability to work independently under minimal supervision and in a team
• Perform 2-rotating shifts and able to work on weekends and public holidays
• Candidates with servicing experience are also welcomed to apply.
• Uniform and Staff duty meal will be provided

ABOUT US
 

We’ve got modern day solutions for all your modern day delivery woes.

In a world that’s constantly on the move, we know how important it is to keep things moving. And we do just that by taking things from A to B, magically. Founded in 2018, we’re on a mission to enable everyone, from single merchants to the largest companies, to move goods and e-commerce anywhere in Asia Pacific and beyond.

Logistics should be easy, quick and seamless at great rates. And we believe this standard should be the norm, not the exception as we strive to be the best logistics company in Asia Pacific. Currently, we’ve made our presence felt in Malaysia, Thailand, Indonesia, Philippines, India, Singapore and China. Our deep integration with Airasia’s network and infrastructure puts us in a unique position to achieve what sounds impossible, and we need you to bring this to a reality. 

SUMMARY

As an operator transporting cargo to over >110 airports across Asia, we are at the frontlines of this large, but unsexy space. This white space motivates us to redefine the way the supply chain operates and be the one-stop end-to-end delivery solutions provider. With experience in 1st Mile, Last Mile and Customs Clearance operations, we’d like to further expand our services to provide on-demand, hyper local delivery, not limited to parcels, but food and groceries as well.

A DAY IN A LIFE

As a start up, you can expect your days to be pretty varied. Multitasking is normal, and sometimes, your skills or natural talents will be leveraged to support other business priorities. That said, the bulk of your working hours should involve you having to:

• Assistance to customer for booking.
• Shipment Booking and reservation.
• Preparing Booking Sheet.
• Back up to sales team and act on their behalf.
• Coordination with customer, accounts and operation.
• Coordination with interline partners, counterpart & HUB.
• Preparing spot sheet & Onward sheet.
• Maintaining all data records.
• Maintaining basis reports.

SKILLS

These are minimum skills requirements and a ‘must-have’ for the role:

• Strong leadership and people management skills to deal with a large and diverse driver community
• Is resourceful and a fast thinker – able to solve problems on-the-go and adapt quickly
• Results and performance driven, preferring data to drive your everyday decisions
• Possess a hands-on mentality and an analytical and structured way of working
• Able to operate successfully in a lean, fast-paced organization to scale quickly
• Self-motivated with a focus to exceed set goals
• Detail oriented with a knack of spotting the little little things
• Comfortable adapting to new technologies

Work-Life at #TeamTeleport

• Ditch the Suit & Tie - Be comfortable as you are, express your inner Fashionista… as long as it's not a birthday suit!
• Vacation and time away - Sometimes you need to recharge and come back energized! That’s why you will get 90% off flights to destinations within AirAsia's network, 10%-15% discounts on selected eateries at KLIA2.
• Growth opportunities - We embrace and take on opportunities to learn and grow at Teleport as we reimagine the way we do things. Yes, we meet the challenge head on as a team, and we celebrate together with you when you succeed and reap the rewards when the hard work pays off!

Foreign Worker Administration

• Apply, renew, and cancel work pass for foreign workers and update changes. in personal particulars and address of foreign workers via MOM.

• Update work permit renewal/expiry in the HR system.

• Monitoring movement of passport of foreign worker.

• Purchasing of air tickets when repatriating foreign workers.

• Update the movement of foreign workers list for the various sites.

• Update the changes in foreign worker accommodation in the system and relevant shared folder timely and ensure accuracies.

Recruitment

• Advertise vacancies on all major job posting sites, and on social media platforms, working with government and recruitment agencies.

• Assist HR Director for recruitments, collaborate with Operations. Managers/Directors and other stakeholders in developing temporary staffing strategies to cover extended absences or extended openings of key positions.

• Review applications to shortlist candidates.

• Conduct initial interview for the shortlist candidates.

• Forward resumes of suitable candidates to the hiring managers for their consideration.

• Arrange interview appointment between the chosen candidate and the hiring managers.

• Conduct reference and background checks if necessary.

• Prepare necessary papers for the hiring process.

• Support recruitments for HR and Operations teams with recruitment. administrative, organizational and logistical tasks.

• Serving as the logistical point of contact for both internal and external candidates at the written offer stage, including interacting directly with the candidates and ensuring signed paperwork is received in a timely manner.

• Managing various aspects of the candidate experience post offer acceptance, including ensuring accurate start dates and compliance of onboarding paperwork.

• Coordinating with the HR team to ensure correct procedures followed at all times and operational risks are minimized.

• Establish positive relationships within the various stakeholders and candidates to assist with the seamless recruiting process.

• Engage with HR team to recommend process improvements as needed

• Maintain accurate record keeping and consistent storage of new hire candidate records.

• Effective and efficient management of day-to-day queries and raising of issues.

• Completing daily, weekly, monthly and quarterly reports as required.

• Conduct new employees’ orientation, exit interviews, referral programs.

• Updating of handbooks, orientations programs and documents templates when required.

• Any other ad-hoc tasks that are assigned.

Requirements

• Diploma in Human Resource Management, Administrative or similar

• Minimum 2 years of experience in related functions

• Good communication skills (written and oral)

• Pro-active manner, willing to offer new suggestions and share

• Knowledge of Foreign Manpower Act

• Familiar with work pass regulations

• Proficient in Microsoft Office/Excel with an eye for details

Coordinating requests from clients and operations groups is a key part of customer service. This requires following appropriate standard operating procedures, regulatory guidelines, contracts, and customer requirements. Customer service representatives must effectively manage these requests, including resolving customer issues, providing information, and addressing concerns related to billing. The goal is to build strong relationships with clients and foster a positive reputation for the Business Unit and organization.

Duties and Responsibilities:

• Supports BUMA and serves as the primary contact for indoor sales for Eurofins Mechem SG clients.
• Promotes new offerings to clients and obtains feedback regarding these offerings.
• Defines and clarifies client requirements and communicates information to the operational groups.
• Maintains technical understanding of Eurofins Mechem SG testing capabilities.
• Identifies problems involving client requirements and works with appropriate staff to resolve them.
• Answers questions concerning pricing, capabilities, and sample status.
• Plans, prioritizes, and manages workload and multiple tasks and responsibilities.
• Trained on the functionalities of CRM and eLIMS platforms for maintaining and ensuring timely updates on project files, and ComLims for quote preparation.
• Performs review of assigned accounts, client procedures, and products as necessary.
• Ensures accuracy of COA (Certificate of Analysis) and reviews, trends, or tables results for key clients.
• Supports, suggests, leads, and assists process improvement initiatives.
• Participates in sales visits and cold calls to potential clients.

Role and Responsibilities

• Develop and execute marketing and sales strategies to drive business growth as hunter role.
• Maintain and update customer and prospect CRM database to stay organized and informed.
• Identify potential customers and opportunities for market share growth through market research and analysis.
• Collaborate with cross-functional teams to ensure alignment and successful execution of marketing and sales initiatives.
• Monitor and report on the performance of marketing and sales activities, making adjustments as needed to achieve goals.
• Stay up-to-date on industry trends, best practices, and emerging technologies to inform marketing and sales strategies.

Other Assignments:

• Plan, organize, and control department activities such as costing, quotation, and tender.
• Conduct resources and manpower planning to maximize utilization and meet sales targets.
• Analyze and review customer feedback on project works and laboratory services.
• Handle customer complaints and feedback to ensure proper resolution.
• Ensure customer satisfaction through close monitoring of project report delivery.
• Study and understand market competitors' activities and laboratory testing trends.
• Plan and implement effective marketing strategies to achieve measurable sales targets.
• Answer questions concerning pricing, capabilities, and the status of samples.
• Plan, prioritize, and manage own workload, multiple tasks, and responsibilities.
• Well trained in CRM for maintaining and ensuring timely updates on project files
• Perform eLIMS platforms in daily duties.
• Review assigned accounts, client procedures, and products as necessary.
• Using ComLims for preparation of quotations
• Ensure accuracy of COA (Certificate of Analysis) and review, trend, or table results for key clients
• Support, suggest, lead, and assist process improvement initiatives.
• Participate in sales visits and cold calls to potential clients.
• Supervise and monitor samples (petroleum, water, etc.) collection and reports/certificates delivery activities.
• Perform other job-related duties as assigned by the management.

YOUR MISSION _________

Administrative Specific Responsibilities:

• Travel arrangement & T&E claims
• Maintain key contact lists & maintain useful databases
• Organize & schedule meetings and appointments
• To provide administrative support to the office team such as pantry and stationery order, name card printing, leave management, central filing staff benefit, etc.
• To maintain and update standard operation procedures in the office to ensure smooth office management
• To work with the BPC / HQ team on all finance operations work related to all account set-up, PO creation, and information update.
• Put up purchase requests for all approved purchases for the necessary approvals and verify invoices for the raised purchases upon delivery of goods and services.
• To assist & support the Brand General Manager in ad-hoc tasks or special projects if required  
• To optimize the retail performance of the points of sale to achieve the strategic and financial goals of the business unit in the dedicated markets for both Local Market and Travel Retail APAC.
• To support the Regional GM to lead the consolidation of APAC key commercial, operational tasks / topics & dissemination to relevant internal / HQ stakeholders

Commercial Administrative Support

• Support Commercial lead in accelerating brand visibility and sales development in line with brand objectives and strategy
• Support commercial leads to ensure a strong field presence and assess brand performance by points of sale and product category.
• To work cross-functionally by coordinating feedback and requests between markets, teams, and AdP HQ.
• Support commercial leads to ensure that the markets' Outlook is constantly updated and respected.
• Review and follow up on monthly orders from markets with precision, completeness, and promptness, and submit them in a timely manner to Customer Service to capture the month's turnover.
• Communicate updates to retailers on logistic issues/novelty to order monthly & ensure full quantities are being ordered.
• Support in yearly pricing adjustments/increase, novelty reference creation / monthly forecast and analysis, and consolidate monthly sell-out reports / ad-hoc requests subject to the region
• Monitor Retailer’s Stock by ensuring regular follow-up on the coverage and identifying the level of risky stock to anticipate overstock situation and reduce P&L impact.
• Consolidate and update assortments/price lists per region and share them with retailers.
• Consolidate and build reports on sell-in/sell-out/market performance to feedback Area Retail Manager, NEA and Regional General Manager, APAC.

Merchandising & Marketing

• Ensure that markets order the necessary VM tools and POSM items for each POS, counter openings, and animations.
• Optimize stock levels and assortments and ensuring no OOS.
• Propose product assortment for new POS opening and streamlining of current assortment to enhance POS productivity.
• Support in marketing operations for Travel Retail such as visual updates and planogram proposals.
• Support in projects such as new POS Opening and mega events by liaising with distributors and HQ with strong coordination and support.

Job Title: Operations Executive (Freight Forwarding) (ID8055)
Location: Tampines
Working Hour: 5 days work
Monday – Friday 8:30am – 5:30pm
Saturday 8:30am-12:30pm (work-from-home)
Salary: $2200 - $2500

Job Description:
• Ability to handle documentation for all shipments and plan for collection/delivery in order to meet cut-off timing.
• Preparing and processing of shipments
• Follow-up with customers on shipment status, building good customer relationship and assist on customers’ request.
• Maintain regular contact/rapport in understanding and forecasting customer's requirements.
• Responsible to close all job files promptly to meet month end closing of accounts.
• Ability to ensure that KPIs are met.
• Knowledge of Sysfreight will be an added advantage.

Requirement:
• Minimum GCE ‘O’ Level
• Good working knowledge for MS Office applications (Excel, Word, PowerPoint, Outlook)
• Good communication and interpersonal skills
• Able to commit for overtime when required

ViSenze is one of the fastest-growing A.I. start-ups and a recognised market leader in the development and implementation of visual recognition technology in retail. To help us build upon our success, we are seeking a Revenue Operations Executive (Finance) to manage and optimize the revenue and finance operations process.

This position will report to the Financial Planning & Revenue Operations Manager in the Finance and Revenue Operations function and will work across multiple stakeholders and various level of involvement from sales, finance, and operations functions to drive process success, align efforts and using data and analytics to measure and improve performance. The ideal candidate will have experience in revenue operations, strong analytical and problem-solving skills, and a good understanding of the Quote to Cash process.

Responsibilities:

• Working with Sales & Marketing, monitor and review the sales funnel on a weekly, monthly, and quarterly basis while reviewing recurring revenue meetings with the GTM team.
• Manage billing and invoicing, invoice process flows, invoice requests and overdue invoice follow-ups
• Monitor accounts receivable cash collection and assist the finance team in preparing cash flow report and forecasts 
• Systems and tools: Maintain, evaluate, implement, and optimize revenue operations and finance systems and workflow, including CRM (Hubspot), marketing automation, sales analytics tools, billing tools (Stripe & Netsuite), partner tools (e.g. ACE). Ensure data accuracy, integration, and alignment across systems.
• Process Improvement
• Collaborate with cross functional departments to identify and implement process improvements.
• Identify and resolve challenges and issues within the revenue operations process.
• Contribute to the development and continuous improvement of the Quote to Cash process.
• Provide training and support to team members on revenue operations best practices and tools e.g. Hubspot, ACE
• Performance Monitoring: Assist with development and reporting of key performance indicators (KPIs) and dashboards to track revenue performance metrics. Regularly monitor and report on progress towards revenue goals, identifying areas for improvement.
• Liaise with partners e.g. AWS to ensure tools and process integrations (e.g. ACE), funding administration (pilots & marketing), billing and reporting, and etc.
• Cross-Functional Collaboration: Foster collaboration and communication across sales, marketing, finance, and other departments to ensure alignment towards revenue objectives.
• Continuous Improvement: Stay informed about industry best practices, emerging technologies, and market trends related to revenue operations. Continuously seek opportunities to optimize processes and drive revenue growth.
• Support other finance administrative functions as assigned by the Finance Planning & Revenue Operations Manager

• Fresh university graduates or degree holder with 1-2 years of experience in revenue/ finance operations or a related field, preferably in a start-up environment
• Bachelor’s degree in business, marketing, or a related field.
• Strong analytical and problem-solving skills, with experience using data and analytics to improve performance.
• Good organizational skills, meticulous and adherence to operational due diligence.
• Experience with CRM tools (e.g., Hubspot), will have an added advantage
• Excellent communication and collaboration skills, with the ability to work effectively with a team.
• Strong Understanding of Quote to Cash processes 
• Strong project management skills, with the ability to prioritize and manage multiple tasks and projects.
• Competency with standard office software such as Microsoft Office (Excel) and Google spreadsheets etc 
• Flexibility and adaptability to change.
• A desire to learn and grow in the revenue operations field, and a willingness to continuously improve and develop skills.

About ViSenze

ViSenze is a global leader in visual recognition technology, offering AI solutions that enhance the way consumers discover and purchase products. Our cutting-edge technology powers visual search, recommendations, and personalization for retailers, e-commerce platforms, and digital publishers worldwide. With a mission to make shopping delightful and intuitive, we enable businesses to deliver personalized shopping experiences that drive engagement and increase conversions

Join us at ViSenze and be part of a diverse and talented team that is shaping the future of e-commerce through AI and visual recognition technology. Find out more about us here - www.visenze.com

Job Title: Customer Service Executive (ID8056)
Location: Tampines
Working Hour: 5.5 days work
Monday – Friday 8:30am – 5:30pm
Saturday 8:30am-12:30pm
Salary: $2500 - $3500

Job Description:
· Deal with clients pertaining to all post-deal activities to ensure all necessary operational information is passed on timely
· Resolve common and complex deliveries, disputes and claims between clients and ship-owners
· Handle loading and discharging procedures and documents
· Assist in fowarding issue, i.e. computation for freight, demurrage and laytime
· Report to the Head of Operations on all operational activities
· Any other ad-hoc duties as assigned

Requirement:
· Min Diploma holder with 1-2 years of related working experience in Forwarding industry. Candidates with more than 3-4 years’ experience, will be considered for a senior position
· Able to work independently, responsible and manage multiple priorities
· Hardworking and able to work under pressure
· Strong team player with good interpersonal skills

• Providing general support & advice on various aspects of mechanical & electrical services
• Preparing design brief documents for all mechanical and electrical services
• Involve and drive performance standards through expert communication and effective use of the performance management process
• Evaluating Contractor's design proposals and specifications
• Carrying out cost analyses on mechanical and electrical services
• Maintain and develop good relationships with clients, take every opportunity to uphold and increase the profile of our firm as a provider of professional, premium quality services to the construction industry
• Attend onsite and consultants’ meetings and liaise with clients on MEP matters
• Interpret engineering drawings and specifications to calculate project costs
• Prepare various main MEP contracts and nominated sub-contracts for contract formalization
• Measure and take off quantities for MEP work elements
• Administer pre and post contract and consultancy work
• Assess variation orders, prepare interim valuations, cost plans and budget studies
• Compile contract documents for execution
• Understand and adhere to the statutory building regulations
• Undertake cost analysis for repair and maintenance of project work
• Allocate work to subcontractors
• Analyze outcomes and write detailed progress reports
• Maintain awareness of different building contracts in current use
• Valuing completed work and arranged payments
• Assessing interim payment applications and final accounts

• Establish client’s requirements and undertake feasibility studies 
• Attend onsite and consultants’ meetings and liaise with clients, architects and associate consultants in the administration of projects 
• Interpret engineering drawings and specifications to calculate project costs 
• Prepare various main building contracts, piling contracts and nominated sub-contracts for tender and contract formalization 
• Measure and take off quantities for architectural and structural work elements 
• Administer pre and post contract and consultancy work 
• Assess variation orders, prepare interim valuations, cost plans and budget studies 
• Compile contract documents for execution 
• Understand and adhere to the statutory building regulations 
• Undertake cost analysis for repair and maintenance of project work 
• Allocate work to subcontractors 
• Analyze outcomes and write detailed progress reports 
• Maintain awareness of different building contracts in current use 
• Valuing completed work and arrange payments 
• Provide advice on contractual claims 

• Providing general support & advice on various aspects of mechanical & electrical services
• Preparing design brief documents for all mechanical and electrical services
• Involve and drive performance standards through expert communication and effective use of the performance management process
• Evaluating Contractor's design proposals and specifications
• Carrying out cost analyses on mechanical and electrical services
• Maintain and develop good relationships with clients, take every opportunity to uphold and increase the profile of our firm as a provider of professional, premium quality services to the construction industry
• Attend onsite and consultants’ meetings and liaise with clients on MEP matters
• Interpret engineering drawings and specifications to calculate project costs
• Prepare various main MEP contracts and nominated sub-contracts for contract formalization
• Measure and take off quantities for MEP work elements
• Administer pre and post contract and consultancy work
• Assess variation orders, prepare interim valuations, cost plans and budget studies
• Compile contract documents for execution
• Understand and adhere to the statutory building regulations
• Undertake cost analysis for repair and maintenance of project work
• Allocate work to subcontractors
• Analyze outcomes and write detailed progress reports
• Maintain awareness of different building contracts in current use
• Valuing completed work and arranged payments
• Assessing interim payment applications and final accounts

Responsibilites:

Marketing Communications

• Contribute to development of the brand strategy and integrated brand and marketing approach.
• Responsible for the content framework, writing, editing and publishing of content for communications campaigns to support fundraising, volunteerism and awareness outcomes for print and working closely with the team on digital and online channels. This includes storyboarding for videography, photography and storytelling.
• Track content impact outcomes across the spectrum of communications on print and online channels, to optimise content for target audiences.
• Develop, support and execute internal communications efforts such as newsletters and events.
• Co-lead impact content and campaigns for internal and external communication channels (success stories profiling, speeches, press releases, presentation materials).
• Produce the annual report, off and online news by coordinating internal stakeholders, writing content, managing timelines, and liaising with vendors for production and delivery.
• Monitor corporate aspects of the website through ensuring that services and corporate information remain relevant and updated.
• Run editorial calendar of newsletters, contribute to content, sourcing for images and execution from production to delivery.
• Brand Management across corporate brand assets.
• Support online brand reputation management.
• Day to day administrative tasks across the department.

Media Relations

• Administrative support for media-related events (media interviews, media releases and publicity engagement materials).
• Support advisory to internal stakeholders on media outreach and management.

Skills & Attributes:

• Bachelor's Degree/Post Graduate Diploma in Mass Communications or a similar discipline.
• Minimum 4 years working experience in similar capacity, with competency in digital marketing and working knowledge of social media applications.
• The ideal candidate would possess broad communication capabilities with an analytical approach to data insights.
• Clear, concise and compelling content skills are keys for success in this role.
• Display a track record of robust project management capabilities and be a strong team player.
• Creative thinking and a proactive approach to understanding the current healthcare landscape.
• Aptitude in digital and social media would be an advantage.

1. To be responsible for the efficient and accurate conduct of operations of the finance department and to assist with accurate, efficient and effective accounting support.
2. Invoice Processing: Receive and review invoices for accuracy, completeness, and proper authorization. Code invoices with appropriate general ledger accounts and enter them into the accounting system for payment processing.
3. Vendor Master Data: Maintain vendor records and ensure all information is up to date. Address vendor inquiries and resolve discrepancies in a timely and professional manner. Establish and maintain positive relationships with vendors to facilitate smooth transactions.
4. Month-end Closing Activities: Assist with month-end closing processes, including accruals, journal entries, and account reconciliations related to the accounts payable function. Collaborate with the accounting team to ensure accurate and timely financial reporting.
5. Reporting: To ensure that the monthly reports are prepared and submitted a day before the deadline.
6. Lead project assignments on internal process improvements and controls.
7. Other ad-hoc duties.

• Responsible for handling telephone enquiries, accepting reservations and subsequently inputting it into the system.
• Report directly to the Assistant Reservations Manager
• Be well versed in Resavison and Vouch
• Work closely with all Front Office and Sales & Marketing providing lead advice and constant "feedback" concerning both enquiries and firm reservations
• Maintain a professional and friendly attitude while liaising with guests and clients both in person and on the telephone.
• Provide efficient and courteous telephone service to guests and callers so as to upkeep the service standards of Sofitel.
• Responsible to ensure that all information relating to a reservation is keyed correctly into the system and is of highest accuracy with errors kept to an absolute minimum.
• Offer appropriate room types, price inclusions, upsell and handle price objections.
• Responsible for ensuring that all daily tasks is completed diligently
• Take note of the reservation status to sell available rooms.
• To be well informed in all F&B Promotions
• Taking In Room Dining Orders and actively upselling and cross-selling
• Taking restaurant reservations and all other enquiries via phone or emails
• Monitor delivery of promises and orders that come through Vouch and HotSos
• Responsible for providing all telephone inquiries with concise information concerning the services and facilities provided by the Hotel.

• All basic duties of a Guest Services Agent; check in, check out, guests’ inquiries.
• Maintain appropriate standards of conduct, dress, hygiene, uniform, appearance and posture throughout the department
• Effective supervision of all guest arrivals and departures, ensuring that room allocations and check in/check out processes follow set procedures and are customer focused.
• Supervise the Front Office operation and workflow to maximize guests’ satisfaction levels.
• Supervise and delegate duties to all Front Office team members.
• Responsible and accountable for maintaining the highest service standard of Front Office, and to generate team spirit and motivation in all ambassadors.
• Assist the Front Office Manager in monitoring the Front Office Associates and train them to ensure that guests receive prompt and courteous services.
• Check daily arrival list for VIPs, and regular guests. Introduce hotel facilities and special services to guests and follows up on requests by guest promptly and efficiently.
• Encourage and motivate Guest Service Agents to up-sell in order to achieve the daily / monthly target set by Front Office Manager.
• Oversee the daily movement of guest activities and be able to resolve any minor guest complaints to establish an amicable relationship with guests, clients and customers of the Hotel.
• Communicate with guests to get the feedback, pay great attention to the guest’s comments, to investigate and submit reports on guest comments.
• Provide quality service to the customer by responding to their requests promptly, efficiently and courteously during check-in, check-out and throughout their stay.
• Maintain control of guest and hotel accounts ensuring that all charges are accurate and posted on a timely basis.
• Maintain strict security procedures with credit and cash transactions, accounting procedures, issue of room keys and guest confidentiality.