Maintain a client service orientation by managing the day-to-day administration of client service and coordinating on analysis and reporting of assigned research projects.

Responsibilities

• Play a strong role in the delivery of projects across the entire process including the design of the questionnaire, analytical plan, and reporting
• Work closely with the manager to gain feedback and ensure client needs are met
• Liaise with the Project Management team involved to ensure smooth execution across all key stages in the project (Pre-field, in-field, and post-field)
• Manage fieldwork briefing & debriefing, fieldwork observation (when required), providing timely & regular updates to client
• Provide client servicing on business questions and continue to build industry knowledge to gain expertise
• Proactive in addressing possible red flags, takes initiative in providing solutions to any issues
• Prepare code frames, tabulation specs, and the right charting template and submit them to the Data Processing team/ Chartist.
• Conduct verbal presentations of the findings, either partial or full presentation to the client
• Takes initiative in seeking resources/assistance, and makes corrections while ensuring the project is executed within the scheduled timeline and budget
• Participate in regular review/feedback of systems, procedures, and any operation concerns with the end goal of improving productivity and cost efficiency
• Provide coaching & guidance to juniors in relevant project management topics
• Perform other related functions that may be assigned
• Drive overall client satisfaction to achieve a high Net Promoter Score (NPS) and a high-performing environment

Responsibilities:

• General Sales support duties
• General logistics duties
• Answering phone calls
• General admin work
• Filing and organizing
• Arranging and packing stock for deliveries
• Ability to work independently and multi-task
• Any other ad-hoc duties assigned

Requirements:

• Candidate must possess minimum
• Nitec/’O’/Diploma Level qualifcation Experience in basic sales knowledge and logistics coordination preferred
• Possess initiative, able to work
• independently after training
• Strong communications skill and
• organized, ability to multi-task
• Fluent in English and Mandarin is a must (both written & spoken)
• Computer literate, knowledge of Microsoft Office software. Outlook, Word, Excel and PowerPoint is a must

What we can offer:

• 5 day working per week / WFH when required by law
• Annual & medical leave
• AWS & Bonus
• Immediate Vacancy
• Salary range: 2.5K to 3.5K

Please include in your resume:

• Positions held, current/last drawn salary
• expected salary
• reason for leaving previous job

We regret that only short listed candidates will be notified

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

Citi’s Global Legal Affairs and Compliance (GLAC) empowers and protects Citi by providing legal, compliance, investigative, and security services to our firm.  We manage compliance risk, provide legal analysis and advice, protect Citi’s people and businesses, advocate for legal and regulatory outcomes that benefit our firm and our clients, and ultimately promote behavior that is consistent with Citi’s mission and culture.

We’re currently looking for a high caliber professional to join our team as Vice President, Business Risk & Control Officer- Global Assessment Unit coordination - Hybrid (Internal Job Title: Business Risk & Control Officer - C13) based in, Singapore.  Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future.  For instance:

• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• We empower our employees to manage their financial well-being and help them plan for the future.
• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.

The Business Risk and Control Officer is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.

The Business Risk and Control Officer will be a key member of the Legal Risk & Control Team supporting both the Legal Department and the Regulatory Strategy and Policy (RSP) team with focus on the Global Assessment Unit coordination role as well as supporting the implementation and execution of new BAU transformation processes to ensure appropriate adherence to firm-wide initiatives and requirements, including operational and compliance risk management programs.

In this role, you’re expected to:

• Help contribute to governance and the facilitation of the execution of the Manager Control Assessment (MCA, i.e.. Risk & Control Self-Assessment) as required by the MCA Standard including the assessment and appropriate approval of risk associated with business changes. 
• Support teams in the quality, completeness, and accuracy of the implementation of the Control Framework, including Risk Control Policy, Control Standard, Issue Management Policy, Lesson Learned Policy and Control Inventory.
• Help contribute to the Lessons Learned Policy, including monitoring of control breaches and dissemination and learnings across other business units for process improvement to limit the occurrence of similar future events and where similar risk exposure might exist.
• Support the review and challenge process, within Legal and RSP, on the effective design and management of controls to mitigate risks as required by the Control Standards, including implementation and operation, conducting the control monitoring, handling deficiencies, and escalating issues for resolution. 
• Help contribute to the timeliness, accuracy and completeness of the MCA through controls prior to the execution of a process (QC).
• Assist in the monitoring of the adherence to the MCA Standard through controls after the execution of a process (QA).
• Support in dealing with Operational and Compliance Risk in accordance with established Policy requirements.
• Assist in performing a detailed analysis to identify, assess, escalate, and manage risk exposures across Risk Categories (Operational Compliance, Strategic, Reputational, etc), including material, emerging and concentration risks in accordance with enterprise Policies and the establishment of Key Indicators to monitor risk exposures.
• Assist in supporting Risk Appetite and monitor / assess exposures against this in accordance with enterprise requirements (if applicable).
• Be part of the process to identify, assess, record and response to Operational and Compliance Risk events, ensuring these are captured accurately, timely and in accordance with requirements.
• Help ensure that adequate governance and training are in place to support management of Risk profiles.
• Support with risk and control assessments or coordination for programs within various risk stripes and ensure sufficient subject matter expertise exists to enable management of these risks within the Business (e.g. third party, fraud, sanctions etc.) (if applicable).
• Identify gaps in implementing policy documents and draft appropriate procedures to meet requirements of the Citi Policy governance operating model.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

As a successful candidate, you’d ideally have the following skills and exposure:

• 6-10 years relevant work experience in Business Risk & Controls
• MS Excel, MS Access, SAS, SQL, Visual Basic a plus. 5+ years’ experience in financial services.
• Proficient with the Manager’s Control Assessment module.
• Consistently demonstrates clear and concise written and verbal communication skills.
• Effective organizational influencing skills required.
• Experience with work-flow systems, excellent project management, and organizational skills.
• Demonstrated ability to lead global team efforts.
• Excellent problem-solving skills and self-motivated.
• Ability to see the big pictures with high attention to critical details.
• Demonstrated ability to develop and implement strategy and process improvement initiatives.

• Bachelor’s/University degree or equivalent experience, potentially Master’s degree.

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

This job description provides a high-level review of the types of work performed.  Other job-related duties may be assigned as required.

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

Responsibilities:-

• Handle enquiries and feedback, through all frontline channels including telephone, email, Chatbot and counter
• Maintain high quality of service and ensure that queries or escalations are handled professionally
• Work with internal stakeholders for resolutions or implement service quality initiatives to improve service experience and customer satisfaction
• Compile reports from the Customer Relationship Management System and/or other administrative duties as assigned

Requirements:-

• At least a tertiary education (in any discipline)
• Proficient in Microsoft Office applications
• Strong writing and analytical skills
• Service-oriented and adept at problem solving
• Have a pleasant disposition and is passionate about helping others
• Ability to work independently and capable of being an effective team player

Successful applicant will be offered a 2-year contract in the first instance.

Closing Date: 23 Mar 2024

If you are shortlisted for the position, you should hear from us within 30 days of the closing date of the advertisement.

Job Title: Sales Executive (ID8139)
Location: Tai Seng
Working Hour: 5 days work Monday-Friday 9am – 6 pm
Salary: $2800 - $3000

Job Description:
• Achieve monthly and yearly sales target
• Look for new customers in retail industry : selling clothes
• To handle online sales, to look for corporate customers
• Ensure that customers are aware and updated on the full range of products available
• Negotiate and secure display areas
• Monitor market trends and competitors' promotional activities.
• Build rapport/relationship with store staff
• Handle customer feedback and requests

Requirement:
• Background with corporate gift selling on the past will be favourable or work in apparel retail before

Job Title: Admin Executive (ID8140)
Location: Tai Seng
Working Hour: 5 days work Monday-Friday 9am – 6 pm
Salary: $2500 - $2800

Job Description:
• Coordinate and manage all aspects of operation processes, including arranging sales documents, preparing warehouse documentation, and ensuring timely delivery.
• Collaborate with internal teams and external stakeholders to ensure smooth coordination of activities. • Monitor and track sales order, addressing any delays or issues that may arise.
• Communicate with suppliers, customers, and deliveries to gather necessary information and resolve sales-related inquiries.
• Perform general administrative tasks such as answering phone calls, responding to emails, and maintaining filing systems.
• Assist in scheduling appointments, coordinating meetings, and managing calendars.
• Prepare reports, presentations, and other documentation as required.
• Manage office supplies and ensure proper inventory levels.
• Receiving visitors
• Arrangement of travel related needs

Requirement:
• Proven experience in administration.
• Strong organizational and time management skills, with the ability to prioritize tasks effectively.
• Excellent communication and interpersonal skills to liaise with internal and external stakeholders.
• Attention to detail and accuracy in handling documentation.
• Proficiency in MS Office applications (Word, Excel, PowerPoint).
• Ability to work independently and collaboratively in a fast-paced environment.
• Flexibility and adaptability to handle changing priorities and meet deadlines

Responsibilities:

• Manage the daily administrative functions.
• Administer employees all types of leaves includes maternity and childcare leave claims
• Co-ordinate and ensure maintenance of office equipment’s & facilities are rectified in good time.
• Source for procurement needs and support on procurement and office administration requirements.
• Provide necessary confidential administrative support for all human resources and administrative functions.
• Assist in travel arrangement such as purchase air ticket, hotel booking and applying visa for staff.
• Participate as a HR representative in Employee Health & Safety and Recreational Club committees.
• Co-ordinate social and recreational activities to promote the general welfare of all the employees.
• Undertake any other ad hoc assignments that may be assigned from time to time.

Requirements:

• Min of 2 year working experience.
• Knowledge of computer software application.
• Able to communicate in English fluently.
• Open to mid-career switch candidates.
• Diploma or ITE in Business Studies/Administration/Management or equivalent.

Responsibilities:

• Design and implement learning and development programs to enhance the skills and knowledge of employees.
• Identify training needs and conduct training needs analysis to develop targeted learning solutions.
• Create and deliver engaging training sessions, workshops, and e-learning modules.
• Collaborate with internal stakeholders to ensure alignment between learning programs and business goals.
• Monitor and evaluate the effectiveness of training initiatives and make necessary adjustments.
• Manage the Learning Management System (LMS) and ensure content is up-to-date and accessible.
• Coordinate and organize employee development events, including conferences and workshops.
• Assist in the implementation of performance management processes and tools.
• Stay updated on industry trends and best practices in learning and development.

• Bachelor's degree in Human Resources, Learning and Development, or related field.
• Minimum 3 years of experience in learning and development or training roles.
• Strong knowledge of learning theories, instructional design principles, and adult learning methodologies.
• Experience in designing and delivering training programs.
• Experience with Learning Management Systems (LMS).
• Excellent communication and presentation skills.
• Strong organizational and project management skills.
• Ability to work independently and collaboratively with cross-functional teams.
• Proficiency in Microsoft Office applications.

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job Description

1. Assist Training & Management Department on day-to-day operational matters (e.g., trainer support, invigilation, administrative support, ad-hoc support etc).

2. Managing lesson administration (e.g., LMS and Zoom (or equivalent)), supporting relevant software.

3. Provide first-level Tech and Admin support (i.e., LMS, Zoom) to staff and students, addressing admin issues (e.g., EdTech Tools tech support & administration), and network connectivity for classes and daily operations.

Job Requirements

1. Diploma / O levels & above.

2. At least 1 year of administrative work experience.

3. Basic software Skills: Experience in Microsoft Office and Zoom, with the ability to conduct basic troubleshooting. Experience in Learning Management Systems (LMS) is an added advantage.

4. Ability to support users on administrative issues.

5. Singaporeans / Singaporean PRs are welcomed to apply.

Job Title: Sales Executive (ID8138)
Location: Tai Seng
Working Hour: 5 days work Monday-Friday 9am – 6 pm
Salary: $2800 - $3000

Job Description:
• Achieve monthly and yearly sales target
• Look for new customers in plant nurseries, wet markets, chain outlets, supermarkets, petrol kiosks etc including negotiating and liaising with account buyers for listing of new products/promotions
• Ensure that customers are aware and updated on the full range of products available
• Negotiate and secure display areas
• Monitor market trends and competitors' promotional activities.
• Build rapport/relationship with store staff • Handle customer feedback and requests

Requirement:
• Must have background selling products to the above retailers
• Our products are organic fertilisers, plant supplement, pesticides
• Commission based, ideally to possess own car. Other wise will be given a van.

Job Summary:

· Right site patients and achieve optimal utilization of SLH services

· Ensure expedient processing and managing all applications for admissions in a timely manner

· Implement policies and procedures that improve efficiency of the Referral Centre

· Support joint initiatives and collaborative projects undertaken with other healthcare and community partners

Responsibilities and Duties:

· Conduct screening of referrals and assess suitability for transfers to SLH

· Participate in clinical and/or quality improvement initiatives

· Review and implement clinical protocols, processes, procedures and policies

· Collaborate with other hospitals and strategic partners to develop and refine workflows to ensure seamless and expedient transfers

· Participate in new projects and initiatives, where there may be impact on clinical services of the hospital (inclusive of providing administrative support in clinical research)

· Assist in the preparation of reports and statistics as required

· Assist in identifying problem areas, recommend and implement improvements

· Perform other duties as assigned

Job Requirements:

· Minimum qualification of a clinical degree or equivalent, preferably with at least 5 years of work experience in geriatric setting.

· Able to work independently

· Good collaborative and communication skills

· Demonstrated ability and interest in working with the elderly population

We are looking for a dynamic and experienced Sales and Marketing Logistics Executive to join our team. As a key member of our organization, you will play a pivotal role in driving sales growth and optimizing logistics operations.

Position: Sales and Marketing Logistics Executive
Experience: 7 years of Sales

Responsibilities:

1. Develop and implement sales strategies to drive revenue growth and expand market share.
2. Coordinate logistics operations, including transportation, warehousing, and distribution, to ensure timely delivery of products.
3. Collaborate with internal teams to design and execute marketing campaigns, promotions, and branding initiatives.
4. Analyze market trends and customer preferences to identify opportunities for product optimization and market expansion.
5. Manage client relationships, addressing inquiries, resolving issues, and maximizing customer satisfaction.
6. Monitor inventory levels and demand forecasts to optimize stock levels and minimize shortages.
7. Utilize data analytics tools to track key performance metrics and make data-driven decisions to improve sales and logistics processes.
8. Negotiate contracts and agreements with suppliers, distributors, and other external partners.
9. Stay updated on industry developments and best practices to ensure competitiveness and innovation.

Qualifications:

1. 7 years of experience in sales, marketing, and logistics management.
2. Proven track record of driving sales growth and optimizing logistics operations.
3. Strong analytical skills and proficiency in data analysis tools.
4. Excellent communication and interpersonal skills.
5. Ability to thrive in a fast-paced environment and manage multiple priorities.
6. Leadership experience, with the ability to motivate and inspire teams.
7. Knowledge of supply chain management principles and best practices.
8. Adaptability and problem-solving skills.

The Executive – Communications & Partnership is responsible for the development and management of:

(1) Donor relations, monetary donations, in-kind donations and sponsorships

(2) Volunteer activities and full volunteer lifecycle, in alignment with Corporate Services’ policies and practices

• Donor Management

1. Identify potential donor sources, handle donor enquiries and match donors with suitable opportunities
2. Foster strong relations with donors and stakeholders through engagements and appreciation
3. Maintain the donors’ database

• Volunteer Management

1. Identify potential volunteer sources and handle volunteer enquiries
2. Oversee the full volunteer life cycle ranging from recruitment, screening/interview, matching, orientation, deployment, review/feedback, appreciation, training and exit.
3. Foster strong relations with volunteers and stakeholders through care support and engagements
4. Maintain the volunteer management

• Event Management

1. Support in the planning and organizing of key centre-level events for residents and stakeholders
2. Drive and ensure smooth operations of key events
3. Involve in media liaison and coordination of corporate and media-related events, such as filming and interviews

REQUIREMENTS

• Diploma/Bachelor’s Degree with minimum of 2-3 years of experience in social sector or equivalent relevant experience preferred.
• Strong in public relations, communications, writing and presentation skills
• Strong in activity planning and programme coordination
• Possess critical thinking, strategic planning, effective time management skills

ey Responsibilities:

- Assist in streamlining various social media platforms

- Create & manage paid social media advertisements (Facebook Ads, Google Ads, Tiktok Ads etc.)

- Copywriting & curate content creation for all interior design marketing collaterals

- Track, monitor & understand for a positive marketing ROI through insights & analytics

- Work closely with sales designers to develop relevant communication to drive company’s growth

- follow up marketing leads closely, as well as engaging interested homeowners proactively through various communication channels.

Requirements:

* At least 1 year of working experience in related/relevant field

- Fresh Graduate are welcome to apply

* Experience in Paid Digital Social Media Advertising

- Good communication and interpersonal skills

- Experience in Wordpress is an advantage

- Content Creation - Experience in Capcut, Canva or Adobe Illustrator (an advantage)

- Creative - an eye for good design to generate new & interesting ideas/concepts

good environment

growth opportunity

secured establishment

Responsibilities:

• Provide administrative support to the team in a professional and efficient manner.
• Manage calendars, schedules, and appointments.
• Coordinate and arrange travel arrangements and accommodations.
• Prepare and draft correspondence, reports, and presentations.
• Handle and prioritize incoming emails and phone calls.
• Maintain and update office documents, records, and filing systems.
• Assist in organizing and coordinating company events and meetings.
• Manage office supplies and ensure inventory is well-stocked.
• Perform ad-hoc administrative tasks as assigned.

• Diploma or degree in Business Administration, Office Management, or related field.
• Minimum 2-3 years of experience as an administrative assistant or executive.
• Proficient in using Microsoft Office applications.
• Strong organizational and time management skills.
• Excellent communication and interpersonal skills.
• Attention to detail and ability to multitask.
• Ability to work independently and as part of a team.
• Positive attitude and professional demeanor.
• Ability to handle confidential information with discretion.

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Company

A fast-growing FinTech company that provides flexible financing solutions for B2B purchases and transactions via seamless integration into any B2B marketplaces and supplier websites/apps/accounting ordering systems. Empowers business buyers with payment flexibility and purchasing security.

Role Description

• Full-time, hybrid role
• Responsible for sourcing and developing B2B partnerships and strategic accounts
• Driving an influx of sales pipeline
• Cold-calling and setting up sales campaigns to improve top of funnel

Qualifications

• Bachelor's degree and above
• Minimum 1 year of experience in B2B sales
• Excellent communication skills including writing, presenting and negotiating, and the ability to interact with potential clients
• Understanding of B2B payment terms and processes
• Prior experience in fintech, payments, or credit is a bonus
• A hunger to learn and openness to coaching and guidance in a fast pace environment

Dylan Choo

Rewarding Talents International

EA License: 22S1387

EA Personnel: R2094227

Office Location: 
Pioneer Turn, Jurong
Hybrid (2 days WFH)

What we offer

• Competitive salary and benefits package
• Opportunities for career advancement within a global luxury brand
• A diverse and inclusive workplace
• Ongoing training and development programs
• Experience the prestige of working with iconic beauty and fragrance brands

Your skills and experience

• Meticulous
• Good team-playing skills
• Ability to work under pressure in a fast changing environment
• Dynamic and proactive
• Strong in accounting entries
• Knowledge of SAP and Accpac is a plus
• Knowledge of GST is a must
• Knowledge of Microsoft excel (formulas, pivot table and basic functions)
• Diploma/Degree in Accountancy / ACCA / currently pursuing ACCA
• 5 years of experience in Accounting
• Must not be a job-hopper (someone who changes companies every year or two on one's own volition

The Events Administrative Executive is responsible for all administrative matters and provision of sale support to the events team. Observes and adheres to the Values of Accor, i.e. Guest Passion, Respect, Innovation, Trust, Sustainable Performance and Spirit of Conquest.

Primary Responsibilities

Delivers Friendly and Efficient Events Service

• Advises on availability and offering alternatives when applicable.
• Preparation and sending of sales proposals and contracts (corporate and wedding).
• Makes a good first impression through first enquiry.

Focuses on Meeting Planner / Guest Experience

• Ensures the accuracy of bookings and internal BEO.
• Familiarises with the house system to assist managers in making booking. (Opera, Table Management System & Social Tables).
• Timeliness in responding to enquiries from various platforms.

Works as a Team and Facilitate Processes

• Keeps the workplace functional.
• Generates relevant reports timely and accurately.  
• Ensures that the department meet timelines required by other department.
• Effective communication among inter departments.
• Promotes team cohesiveness.

Involvement in Wider Job Function Actions / Relationships

• Participates in training activities to improve knowledge and skills.
• Follows guidelines provided in employee handbook.
• Understands emergency procedures, health and safety requirements.
• Maintains collaborative working relationships with colleagues, supervisors and managers.
• Upholds the Accor Values in the work nature, increasing stakeholders’ interest.
• Performs any other duties and responsibilities that may be assigned.

• Preparation of design report, calculation, drawings, specification, cost estimation and details/ schedules for projects.  
• Senior technical resource may serve as technical advisor for team. 
• Provides specialized technical input to studies and design for staff's specific area of expertise. 
• Develops study and design procedures to facilitate high quality cost effective work by others. 
• Participates in interdisciplinary review of project deliverables. 
• Develops construction cost estimates and estimates of technical efforts for projects. 
• Uses expertise in all steps of completing discipline component of PS&E package. 
• Performs quality control review of design calculations or drawings. 
• Prepares technical specification sections. 
• Provides input to the development of engineering budget and schedule to meet requirements. 

Claudine is part of The Lo and Behold Group, a hospitality company known for its ability to create timeless destinations and thought-leading experiences.

As a team incredibly passionate about the potential our industry has in shaping a city, we take great pride in grooming what we hope will be the next generation of hospitality leaders. We build career paths around the individual, develop training modules both in-house and out, and design incentives and recognition programmes to ensure that good work always pays off.

For its efforts, the group has been recognised as a Human Capital Partner with the Ministry of Manpower, a “Great Place To Work” (2022, 2023) and one of AON’s Best Employers (2017). Wherever you are on the team, whatever your definition of success, we’ll set you on the right path.

Claudine is a French neo-brasserie by Chef Julien Royer, located on Dempsey Hill. Claudine presents an intimate side of French cuisine and genuine hospitality, inspired by the joys of home.

Our Reservations team is intergral to the guest experience, and is often the first encounter with our brand. This role sets the scene for our Front of House to be able to deliver unparalled service and experiences to our guests.

Your responsibilities include:

• First point of contact for guests; Greet guests promptly as they arrive at the restaurant
• Manage reservations through phone calls, emails, and other forms of communications
• Assist the Managers with seat plan arrangements for each service
• Ensure that menus are changed according to lunch or dinner service and that they are up to date and presentable
• Address guests by name, recognize any special occasions or dietary requirements mentioned, and pass on the information to your teammates for a personalized guests experience
• Must keep up-to-date with our product knowledge/seasonal produce and have the ability to confidently answer guests’ questions over phone calls, emails, and other forms of communication

We are looking for someone:

• Eager to grow
• Passion for people (through food & service)
• Lead with empathy and kindness, though never without firmness
• Pursue continuous improvement
• Own outcomes and drive solutions

Benefits:

We believe in taking care of our people, so they can take care of others. We recognise and support each individual through our TLBG Partnership Programme (a monthly sales incentive), medical and insurance coverage, employee dining discounts across our venues, celebrations for each individual’s key milestones, as well as one month sabbaticals for long-service individuals.

Take an inside look at our culture or find out more here.

https://www.lobehold.com

https://instagram.com/tlbg.openarms

Should your application progress to the next stage, we will be in contact to arrange interviews or assessments.

Responsibilities:

Responsible for the effective execution of monthly payroll, statutory contribution and annual individual tax reporting for assigned local and overseas personnel. Provide full support for payroll processing, employee queries, government grant verification, budget/forecast for personnel cost, HR reporting, annual closing for payroll, leave and attendance management etc.

• Responsible for full spectrum of monthly payroll processing and provide payroll support.
• Responsible for verifying of overseas office monthly payroll (China).
• Processing of monthly Staff Claims, OT Claims and incentives.
• Handle tax clearance submission, monthly CPF & SDL submission, annual income tax submission, and other government related grant application and submission for local and overseas employees.
• Process expats tax matters, including withholding tax, prepare the issuance of IR8A, IR8S, Appendix 8A and Appendix 8B, and ensure it meets regulatory requirements etc.
• Ensure compliance with respective labour law and payroll best practices for local and overseas.
• Liaise with external auditors and/or tax agents on payroll related matters.
• Manage of timesheet administration and conduct analysis for payroll purposes.
• Provide internal and external training administration support.
• Provide administrative support for our new joiners’ confirmation, designees’ exit clearance, conduct exit interview, and collect and compile data on the rationales for their resignation.
• Provide administrative support for Work Pass applications, renewals, and cancellations.
• Administer employees all types of leave include childcare leave, maternity/paternity Leave, etc.
• Provide advice and handle employee inquiries on HR-related matters.
• Support the team for company-wide events and/or activities.

Requirements:

• Degree/Diploma in Business Studies / Administration / Management / Finance / Accountancy / Banking / Human Resource Management or equivalent.
• Min 2 years of generalist experience in the field of HR.
• Well-versed in payroll processing.
• Knowledge of Employment Act and various sourcing techniques.
• Meticulous, accurate, detailed, time sensitive and have an inquisitive/curious mind.
• Be customer focused and service oriented with a pleasant and assertive personality.
• Effective at prioritizing, organizing and meeting deadlines.
• Possess initiative, drive, a good eye for details and is result-oriented.
• Able to work independently as well as in a team.
• Self-starter as well as a team player.
• Knowledge of Microsoft office software packages.

What will you do:

• Business development for various marketplace platforms such as Lazada, Amazon, Shopee, Shopify, Krisshop, etc
• Maintain and ensure product information such as promotional pricing and inventories are up-to-date and accurate for campaign submissions
• Receive and respond to customers online inquiries and concerns through online chat, phone calls, and emails
• Work closely with marketing to plan and execute campaign plans in order to achieve overall sales target
• Analyze and reporting sales performance, market competition, and trends to make proposals for improvement.
• Resolving any operational issues including logistics-related, complaints, discount codes, reviews, and returns.
• Daily maintenance and stocks management.
• Compilation of pre- and post-campaign analysis reports for all online marketing campaign status and progress.
• Propose new promotional mechanics for campaign submissions and promotional activities for own website and third-party e-commerce platforms.
• Support and collaborate with third-party e-commerce platforms account managers in planning and implementing online sales campaigns.
• Responsible for daily operations including processing and fulfilment of online sales orders (coordinate, packing, shipping, billing) and logistics-related matters.
• Handle and respond to consumers’ feedbacks and concerns receive via website and third-party e-commerce platforms in a timely and professional manner.
• Manage and update e-commerce platforms including the creation of product listings, product write-ups, and right-sizing of photo images on e-commerce platforms.
• Ensure all visuals are relevant and submitted in time before campaign dates.
• Responsible for overall online sales and maintain a positive revenue and ratings.

What it takes:

• At least 1 – 2 year of working experience in ecommerce or marketplaces
• Candidate with analytical mind and self-driven are hugely preferred. Candidate is expected to be meticulous, logical thinking and detailed in analyzing platform abnormalities
• Excellent communication and interpersonal skills, both written and verbally
• Highly initiative with positive energy
• Sensitive with calculations (Profit and Loss, margins, ROI)
• Process good attitude towards learning and improving
• Basic understanding in design software such as Adobe Photoshop, not a must but a plus point
• Must be digital savvy and comfortable with e-commerce software and e-commerce marketplace selling interfaces
• Must be independent and able to explore e-commerce platforms without supervision

Job Responsibilities:

-Drafting out MEMO, newsletters, articles and reports in English and Chinese language

-Support Department and Company on operational matters at corporate level

-Manage office equipment and stationery procurement

-Arrangement of flights, visas letters and hotel reservations for overseas travellers

-Coordinate company’s logistics matters for various stakeholders

-Facilitate submission of operations-related reports to Singapore and China HQ

-Manage corporate entertainment and office general operation

Job Requirements:

-Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field

-Required skills: MS Office, MS Word

-At least 3 years of working experience in the related field is required for this position.

-Preferably Junior Executives specializing in Clerical/Administrative Support or equivalent

Who We Are

As Singapore's first institute for lifelong learning, the Singapore University of Social Sciences (SUSS) champions inclusivity to bring education to all and ensure that they are given equal opportunities to develop to their fullest potential in our diverse learning environment.

We advocate for the same for our people. We believe everyone should have equal opportunities and develop to their fullest potential in their careers.

Embark on an exciting lifelong journey with us in making a positive difference in your career and serving our society.

For more information on Singapore University of Social Sciences, please visit www.suss.edu.sg.

About The Job

As a Student Recruitment (SRC) Executive, you will be an integral part of our dynamic team in our journey to support the University’s student recruitment strategies and operational plans for marketing, outreach, and promotional events by providing programme counselling advice to prospective applicants, and organising and executing appropriate student recruitment and outreach activities.

What You Will Be Doing

Key Responsibilities:

- Programme Counselling and Customer Service

• Support the university’s promotional efforts and activities by providing appropriate counselling, guidance and encouragement to the general public who are interested in our university’s programmes.
• Attend to all course enquiries via phone, email, and walk-ins, and manage and monitor those received by the team.
• Offer programme advisory to prospective students to help them make informed decisions about their educational path.
• Assist prospective applicants in their application submission process.
• Maintain and meticulously track applicants and leads in our database, capturing details from diverse sources including phone, email, walk-ins, and recruitment activities.
• Be committed to maintaining a high standard of service by ensuring swift follow-up on enquiries and feedback from both prospective and signed-up applicants.

- Student Recruitment and Outreach

• Collaborate closely with the SRC Manager to craft and execute innovative marketing strategies for our university's programmes, both locally and abroad.
• Participate in the planning and execution of a range of engaging local and overseas events (e.g., open houses, education fairs, information sessions, seminars, talks etc.), ensuring their seamless delivery.
• Liaise with external stakeholders such as Institutes of Higher Learning and corporate organisations to organise impactful local outreach activities.
• Work with our university's overseas representatives and contacts to organise and participate in international student recruitment and outreach events.
• Collaborate with the SRC Manager to prepare and deliver impactful presentations to prospective applicants in polytechnics, institutions, organisations, and the general public.
• Maintain meticulous records and documentation, and accurately track the statistics and outcomes of student recruitment and outreach activities, ensuring the success of our efforts.

- Website Content Management

• Assist the SRC Manager with the copywriting/copy editing and updating of information on the website, ensuring that the information is accurate and up to date.
• Liaise with internal stakeholders (e.g., Schools, Admissions department) to ensure that student recruitment information on the website is kept updated and current.
• Check and ensure accurate and up-to-date student recruitment-related information on the website.
• Post student recruitment events/activities on the website.

General Responsibilities:

• Participate in University-wide activities as specified in the respective action plans and/or duty rosters (E.g., exam invigilation, orientation, convocation, etc.).
• Coordinate department events/processes, schools, etc.
• Assist with other tasks, duties as necessary or assigned (e.g., coordinate department meetings, minute-taking, etc.).

Job Requirements:

Academic Qualifications

• Degree Holder or GCE ‘A’ Level or Polytechnic Diploma with at least 2 years of working experience, preferably in customer service/administration.

Personal Attributes

• Proficient in Microsoft Office, including Excel
• A good team player with good interpersonal, communication, presentation and writing skills.
• Pleasant disposition with good customer service skills.
• Self-motivated, positive attitude, able to work independently and take initiative.
• Resourceful and able to multi-task in a fast-paced environment.
• Enjoys meeting people and organising activities.
• Have an eye for details.
• Mature, meticulous and possess a high level of discretion and integrity.
• Prior experience in overseas outreach and engagement will be advantageous.
• Good command of written and spoken English.
• As the job position requires communication with international students from China, candidate should also have a good command of the Chinese language, and proficiency in WeChat would be preferred.

What Do We Offer

At SUSS, we advocate the Spirit of Learning and pride ourselves as lifelong learners. You will gain access to various learning platforms and plenty of development opportunities to support your growth in a meaningful career!

Besides that, you will also get:

• Competitive Pay Package
• Hybrid Work Arrangement (Subject to Job Role)
• Medical Benefits
• Flex Benefits
• Family Care Leaves
• Volunteer Service Leaves
• Wellness & Recreation Activities
• Lifelong Learning Opportunities
• Career Development Opportunities through Internal Job Postings and Transfers

Application Process

Interested applicants are invited to apply directly to our Career Portal. We regret that only shortlisted candidates will be notified.

The candidate needs to have first-hand overseas studying experiences from multiple countries: working and studying experience in Singapore, China, the US, the UK, and other European countries are highly valued.

Responsibility: overlook daily operations and initiation of new programs

Candidate must possess at least a Master's Degree in Science/Technology /Engineering/Education

At least 4 years of working experience in Technology/R&D/education related field is required for this position