Responsibilities

Office Management:

• Organize office and manage supplies.

• Coordinate equipment and maintenance.

Communication:

• Answer calls, emails, and handle inquiries.

• Distribute internal communications.

Recruitment:

• Post job openings and schedule interviews.

Onboarding/Offboarding:

• Assist new hires with paperwork and orientation.

• Coordinate offboarding for departing employees.

Record Keeping:

• Maintain organized employee records.

• Ensure compliance with HR policies.

Basic HR Tasks:

• Assist with attendance tracking and leave management.

Meeting Coordination:

• Schedule and organize internal meetings.

• Handle meeting logistics.

Data Entry and Filing:

• Accurate data entry.

• Organize electronic and physical files.

General Support:

• Assist various departments.

• Keep the office tidy.

Qualifications:

• Bachelor's degree in Business Administration or related field (preferred).

• 2 years of admin experience with exposure to HR functions.

Skills:

• Strong organizational and multitasking skills.

• Proficient in Microsoft Office Suite.

• Understanding of HR processes and employment laws.

• High attention to detail and confidentiality commitment.

We are a dynamic and forward-looking Corporate Services Provider offering a fully integrated suite of services including Accounting & Tax Services to a diversified portfolio of clients from Singapore and Internationally.

Our business is expanding, and we are currently looking for interested candidate(s) to join us as associates or senior associates!

Job Description

• Handle a portfolio of client accounting & tax matters.
• Prepare full set of client accounts and financial statements.
• Be responsible for client income tax, GST filings and compliance matters.
• Liaise with auditors to finalise audited accounts
• Handle client management, administration, billings and collections.

Requirement

• Minimum: Diploma in Accounting, ACCA or Accounting Degree.
• Experience in accounting software such as MYOB, Xero will be an added advantage.
• No experience needed for entry level positions as training will be provided.
• Must be fluent in English.
• Have a positive work attitude.
• Ability to work under pressure.
• Neat, meticulous & well-organised.
• Have good people handling skills

Job Description:

• Plan and carry out preventive maintenance throughout the hotel to ensure that standards are maintained for guest comfort.
• Assist the Chief Engineer in the general administration, training and coaching within the department.
• Ensure the smooth daily operation in the department through supervision, delegation of duties and coordinate all engineering activities within the Hotel.
• Ensure the preventive/ corrective maintenance for all the hotel’s facilities are done promptly.
• Conduct routine checks and log data of all facilities, following up on faults and repair works if required.
• Perform property/ room preventive maintenance inspection and update.
• Perform incident investigation and prepares report.
• Source for quotations and prepare purchase requisitions for spare parts and repair works.
• Maintain the tidiness of the store, workshop and check on the tool inventory.
• Ensure that all spare parts are available for use whenever required and proper storage of supplies & materials.
• Maintain fire-fighting facilities and equipment in compliance to the Fire Safety regulation.
• Perform regular energy/ defect analysis and be involved in energy management.
• Keep up to date on safety-related administrative documents.
• Ensure his/her own safety and the safety of others during interventions and those of the external service providers.
• Be available to carry out emergency maintenance work outside of normal working hours, as required for: full power failure, evacuation fire system re-set and / or failure of mechanical systems.
• Maintain records of repair work and daily checks as required by the local Council, § Government and Manufacturer specifications.
• Support the co-ordination of safety and security/risk management programs via third party providers
• Work with the operational Department Heads team to ensure InterREACT tracking and compliance
• Ensure health, safety and welfare of all ambassadors is provided for through implementation of integrated occupational safety and health program.
• Ensure the external areas of the hotel are neat and tidy and maintained in line with Company brand standards.
• Strive to honour the Accor Vision and demonstrate active use of Accor Values.
• Any other reasonable request within your range of competence as required by Management.

Job Requirements:

• Engineering Diploma and at least 2 years of experience in a similar role.
• Computer literate.
• Good command in English language.
• Passionate, energetic and self‐motivated individual who can deliver exceptional performance.
• Strong interpersonal and communication skills.
• Able to work well with teams and demonstrates excellent leadership.

Introduction

We are looking to hire a highly motivated, intellectually curious and team-oriented individual with strong interest in fintech, digital assets, payments space. Based in Singapore and reporting to the Chief Compliance Officer, the successful candidate would have the opportunity to shape and

influence the firm's compliance program and culture. The ideal candidate would be a self-starter with strong interpersonal/communication skills, exercise sound judgment and be able to thrive in a dynamic work environment.

Description

● Establish and maintain effective regulatory and AML compliance framework and internal

controls in the firm.

● Conduct KYC reviews for new and existing accounts in accordance with the Group CDD

requirements.

● Assist in the preparation of AML questionnaire, Sanctions questionnaire relating to partner due

diligence.

● Assist with, transaction monitoring, clearance of alerts and investigation of suspicious

transaction activities.

● Support internal stakeholders to ensure compliance with all applicable regulatory, licensing

requirements and condition.

● Keep abreast of the latest regulatory developments in Singapore pertaining to payments services

and digital assets/financing.

● Provide support in managing regulatory and/or external audits on the firm.

Requirements

● Bachelor's degree in accounting, finance, economics, law or equivalent work experience.

● At least 3 years of relevant working experience in compliance or related field.

● Strong knowledge of regulatory requirements in Singapore and the Payment Services Act in particular.

● Prior experience dealing with regulators and/or working at a regulatory body would be a plus.

● Knowledge and expertise in the payments/fintech industry would be a plus.

● Team player with strong communication and interpersonal skills.

Responsibilities:

• Provide necessary administrative support for all human resource functions
• Assist with sorting, scanning and filing of documents
• Maintain employee's personal files
• Prepare daily attendance report
• Track and maintain employees' medical leave records
• Assist with the preparation of documents/emails when requested
• Coordinate with dormitory operators for dormitory matters (check in/out, logistic arrangement, etc.)

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Charmaine Tin Zi Jin

EA Personnel Reg No: R23113892

Mon to Fri 8.30am - 6pm

Job Description

• Assist in Account Payable and Account Receivable

• Contact oversea branch

• Emailing follow up account

• Assist in Simple GL entry

• Data entry and filing of accounting documents

• Other Ad hoc duties as assigned

Job Requirements

• ITE certificate or Diploma in Accounting

• 1 year of work experience in accounts or basic understanding of accounting.

• PC Literate, proficient in MS Excel and Word

• Experience in handling high volume of transaction

• Good communication skills and good team player

• Candidate with relevant experience will consider for senior position

Mon - Fri 8:30 a.m. - 5.30 p.m.

Sat 8:30 a.m. - 12:30 p.m

( Alternate Saturday )

Performs administrative duties

• Supports the Aftersales Manager / Service Manager with administrative activities and paperwork

• Prepare documents for approval

• Monitor leave application for approval

• Monitor over time submission for approval

• Assists with all subcontractors PO / sublets

• Conducts follow up according to subcontractors’ last activity

• Ensures office supplies are sufficient and to order

• Safekeep uniforms and safety boots and coordinate ordering

• Knows the relevant KPIs for his or her target achievement

• Ensures the smooth cooperation between all interfaces

• Filing of all documents and scanning and archiving

Supports the warranty department

• Makes sure that all customer data are updated

• To submit warranty claims

• Take part in warranty disposal

• Ensures warranty documents are submitted on time and error free

• General administration of all warranty matters

Customer care with call centre and reception

• Liaise with call centre on customer requests

• Assist with CCR-S

• Assist with VOC scores and response rate

. Minimum 1 year admin or working experience .

• Follow up on feedback and requests for Service Assistant and Advisors

Mon to Fri 8.30am - 6pm

Job Description

• Assist in Account Payable and Account Receivable

• Contact oversea branch

• Emailing follow up account

• Assist in Simple GL entry

• Data entry and filing of accounting documents

• Other Ad hoc duties as assigned

Job Requirements

• ITE certificate or Diploma in Accounting

• 1 year of work experience in accounts or basic understanding of accounting.

• PC Literate, proficient in MS Excel and Word

• Experience in handling high volume of transaction

• Good communication skills and good team player

• Candidate with relevant experience will consider for senior position

Mon - Fri 8:30 a.m. - 5.30 p.m.

Sat 8:30 a.m. - 12:30 p.m

( Alternate Saturday )

Performs administrative duties

• Supports the Aftersales Manager / Service Manager with administrative activities and paperwork

• Prepare documents for approval

• Monitor leave application for approval

• Monitor over time submission for approval

• Assists with all subcontractors PO / sublets

• Conducts follow up according to subcontractors’ last activity

• Ensures office supplies are sufficient and to order

• Safekeep uniforms and safety boots and coordinate ordering

• Knows the relevant KPIs for his or her target achievement

• Ensures the smooth cooperation between all interfaces

• Filing of all documents and scanning and archiving

Supports the warranty department

• Makes sure that all customer data are updated

• To submit warranty claims

• Take part in warranty disposal

• Ensures warranty documents are submitted on time and error free

• General administration of all warranty matters

Customer care with call centre and reception

• Liaise with call centre on customer requests

• Assist with CCR-S

• Assist with VOC scores and response rate

. Minimum 1 year admin or working experience .

• Follow up on feedback and requests for Service Assistant and Advisors

Mon to Fri 8.30pm to 6pm

Customer Service is to manage the customer services activities within warehouse to meet customer needs.

• Communicate with team members and our customers via both email and phone calls

• Customer’s order and data processing on WMS (warehouse management system)

• Verify operational documents with billing summaries to be sent to customers

• Ensure that Customer Service operational documents properly

• Liaise with operation team members to arrange any inbound / outbound activities within a set time line

• Report irregularity encounter in the course of work to direct superior

Requirements

• 2 to 5 years of experience as Customer Service Officer in a warehouse environment handling incoming and outgoing shipments via sea/air freight and local transportations

• Basic knowledge / experiences on warehouse management system and documentation of order processing.

• Able to speak, read and write English upon directly communicating with customers or / and appointed vendors

• Experience with Documentation such as checklists, temperature / RH reports

• Able to compile KPI reports periodically

• Able to verify the billing reports to our customers as well as service agreements

Resident Technical Officer

Salary range: 4.5 k to 5.5 k

Key Responsibilities

• Supervise construction & architecture related works, maintain building quality control and ensure works are carried out in accordance to specification, drawings, instruction etc.
• Supervision of the construction of the structural works under the Building Control Act and to render all assistance as may be required by the consultant.
• Familiar with PPVC Construction would be advantage
• To carry out all duties required of a RTO under the BCA regulation

Technical Skills & Competencies

• Well-versed in Local (Singapore) Regulatory Requirements
  i.e. Approved Document, Accessibility Code, FSSD requirement
• Well-versed in Technical Detailing and Drawing
• Project Management
• Construction Technology

Other Skills & Competencies

• Leadership
• Decision Making
• Teamwork
• Communication
• Interpersonal Skills

Job Role Requirements

• Minimum 2-3 years’ local (Singapore) experience as a C&S /Architectural RTO
• Possess a valid RTO Certificate
• Experience in HDB BTO projects
• Registered with IES/ACES
• Good Command of Autocad/IT knowledge
• Able to work independently and positive work attitude
• Ability to follow up tasks & meet dateline pressure
• Sense of responsibility

Sent your Resume & Cover Letter to [email protected]

Responsible for all aspects of Human Resources, Health & Safety for all the employees in Tuas. The person will also be responsible for the Administration of the Offices in Tuas. Will be the Point of Contact for all our employees in Tuas.

Key Responsibilities:

• Responsible for all HR activities Biz. Recruitment, On-boarding, Training, Compensation, Employee Grievances and Benefits for BCWs in Tuas as and when there is a need.

• Responsible for accurately and efficiently processing invoices, ensuring timely payments, and maintaining meticulous records.

• Admin activities such as ordering stationery, pantries, name card creation and others.

• Ensure accurate maintenance of BCWs’ employee database & Management of the TMS – through the HR Infotech & provide accurate details for Salary Processing.

• Responsible for overseeing and managing the company's security system, transportation operations, townhall & CSR activities.

• Support the management in overseeing the Health & Safety aspects of the work environment.

• Drive, coordinate and implement all Workplace Safety and Health Initiatives.

• Conduct regular WSH inspections and follow-up actions to ensure safety compliance.

• Produce Site Workplace Safety and Health Reports regularly.

• Ensure compliance of operations with Workplace Safety and Health regulations and statutory requirements

Skills & Qualification:

• Minimum of 1-2 years of experience in a Health & Safety role.

• No prior experience in Human Resources is required – on the job training will be provided.

• Experience managing Blue Collared workmen - right from hiring, retaining & managing the expectations of the employees would be an added advantage.

• Proficient in Microsoft Office.

• Familiar with the local labour, health and safety legislation.

. experience implementing Safety SOPs

Project Manager - Technical

The Consulting Project Manager (PM) actively manages medium-high complexity projects to successful completion from initiation through delivery and closure. This requires coordination of cross-functional teams (through meetings and progress measurement activity) which bring distinct, specific projects to completion both on time and within budget. The role will be fulfilled by an experienced project management professional or scrum master, with a full understanding of industry standard project management practices (as well as policies and procedures) and the ability to interact with internal and external stakeholders.

What will you do:

• Integrate and use specific industry and technical delivery methodologies, e.g., project management methodologies based on the Project Management Institute (PMI), project management methodology, system and software development, agile methodologies such as Scrum.
• Drive project planning, scheduling, monitoring, and reporting activities for projects.
• Manage project requirements, scope, timelines and perform regular customer cadences
• Establish appropriate metrics for measuring key project criteria; develop project control and reporting procedures and manage changes in operational plans
• Manage project requirements and scope/change management issues
• Develop and effectively present and communicate content
• Plan, schedule, monitor, and report on activities related to projects
• Work in consultation with the Resource Management Office (RMO) to manage project staffing requirements

What will you bring (Minimum Requirements):

• 3-5 years of experience in a project management/coordination role managing IT or Government based projects
• Exhibits good communication and negotiation skills, both written and oral
• Have excellent communication and organizational skills
• Knowledge of and experience with project management tools and methodologies
• Solid interpersonal, leadership, and analytical skills with business insight
• Experience establishing and contributing to process improvements
• Ability to work both as part of a team and on your own; ability to motivate project team and individual contributors and mediate conflicts
• Excellent customer-facing and internal communication skills
• Solid organizational skills including attention to detail and handling more than one project concurrently
• Technical knowledge of, and experience with, Red Hat-related solutions is a plus
• Project management certification will be looked upon favourably

Mon - Thurs 8:30 a.m. - 6 p.m.

Fri 8:30 a.m. - 5:30 p.m.

Sat 8:30 a.m. - 12:30 p.m.

This role has to promptly & professionally attend to the customers when they walk into our service centres. He/She coordinates the front line operation, booking of appointment and provide general administrative support (Handle first level of complaints, assisting Service Advisor's & Call agents ensure cleanliness and smooth operation of the centre and any adhoc tasks assigned by the customer service Manager).

Job Scope

• Attend to the needs of the customer’s professionally and quickly such that the customer’s waiting time is kept to the minimum.

• To assist in completion of payment transaction according to agreed terms before releasing vehicle.

• Provide assistance and support to Service Advisor's/Call agents/Customer Service Executive

• Walkabout in service centres and observe cues from customers

• Speak to customers waiting at the service lounge and perform upselling whenever possible

• Assist with inbound/outbound calls and making appointment booking for customers to visit the service centre.

• Do a follow-up call on no-show booking customers to fix another appointment booking date.

• Assist to answer all telephone calls within 3 rings in a courteous and pleasant tone and voice with appropriate greeting, salutation where appropriate, announcement of company name and personal name.

• Transfer the calls in a professional manner where the other party is being informed of the transfer and the extension that they are being transferred to.

• Record messages accurately from customers and follow-up with SAs to ensure that messages/ calls are replied.

• Assist in the daily operation of the reception.

• Assist with collation of intake reports.

• Assist Customer Service Executive in handling 1st level of complaint cases

• Assist with cashiering and document submission to finance and respective managers

• Handle non-booking walk in customers tactfully to uphold customer service level standards at all times.

• Any adhoc tasks assigned by customer service Manager

Knowledge & Skills

• Preferably Diploma Holders who specialized in Customer Service

• Minimum 3 years working experience in relevant customer service industry.

• Proactive and independent with positive attitude.

• Customer Oriented with good attitude and good team player

• Good interpersonal skills to communicate with internal stakeholders and customers

• Problem solving skills

Highlighted points:

• MNC
• AWS + Performance Bonus
• 5 days’ work week
• Near MRT

Job description:

• Helping partial set of accounts, accounts payable & accounts receivables & general ledger.
• Verifying and processing of local / overseas payments & staff expenses.
• Assisting in quarterly GST reporting, year-end stock take and audit.
• Maintaining of filing system and running banking errands.
• Handling of general administrative duties such as collection of mails, procurement & maintenance of office supplies.
• Experience in accounting related duties

Interested candidates please apply online or send your latest CV to [email protected]

Kindly note that only shortlisted candidates will be notified.

AlwaysHired Pte Ltd

Reg No: R1441412

EA: 24C2293

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use, and/or disclosure of personal data by AlwaysHired, its affiliates and, where necessary, to relevant third parties, for purposes such as job application processing, career advisory, research, and other administrative purposes, in compliance with the relevant provisions of the Privacy Policy available at www.alwayshired.com.sg/privacy-policy.

Reporting to the Reservations Manager, you shall be responsible for:

• Maintaining an up-to-date knowledge of the hotel and its room rates, promotions and facilities.
• Handling all forms of reservations through the phone, email, fax and other correspondence, ensuring they are processed in an accurate, effective and timely manner.
• Ensuring all reservations are recorded following established procedures with full and clear information and that they are inputted accurately and promptly onto the system.
• Maximizing revenue by converting enquiries, recognising business prospects and opportunities to upsell services.
• Liaising with clients and customers to coordinate corporate events whilst building rapport and creating professional relationships.
• Ensuring all work meets company standards (ie paperwork must be accurate and complete, including catering requirements, guest preferences, booking supplements and payment details).
• Liasing with the Sales and Front Office teams on room bookings.
• Any other ad-hoc duties from time to time.

SKILL REQUIREMENTS

• GCE 'O' Level (Diploma in Hospitality Management or equivalent will be advantageous)
• Proficient in Microsoft Office
• Knowledge in OPERA Cloud will be advantageous, but not a pre-requisite
• Good interpersonal and communication skills
• Excellent telephone etiquette skills
• Team player, yet able to work independently

WHAT WE OFFER

• Annual Wage Supplement (AWS)
• Variable Bonus*
• Meal Alllowance
• Medical Benefits including free outpatient consultation from panel clinics
• Flexi-Benefit (Optical / Dental)
• Birthday leave
• Flexible Work Arrangements (FWA) - staggered working hours

Suitable candidates who can join us on short notice shall be considered favourably.

We regret that only shortlisted candidates shall be notified.

Mon to Fri 8.30am - 6pm

Job Description

• Respond to customer inquiries via phone, email, and other communication channels.

• Prepare and process quotes, and other sales-related paperwork. (Airfreight /

Seafreight / Logistic / CBT).

• Preparing reports on a weekly/or monthly basis.

• Trouble Shooting (Damage Cargo, Billing Issues, etc.) (Airfreight / Seafreight /

Logistic / CBT).

• Coordinate with internal teams such as outdoor sales, operation, finance, and

customer service.

• Work alongside with outdoor sales with generating new business and maintaining

existing customer relationships.

Job Requirements

• Optimistic, Positive and Proactive.

• Effective communication and Interpersonal skills.

• Keen to make an effort and pursue areas of improvement.

• Able to cope and work under pressure or overtime if required.

• Able to perform independently or connect well in a team player environment.

• General knowledge on excel format if any.

• Relevant experience and knowledge in customer service/freight forwarding industry

Amber Group is a global digital asset leader headquartered in Singapore. Since 2017, we’ve built full-stack solutions that bridge traditional finance and digital assets.

We offer a full suite of digital asset services, including wealth management, asset management, market making, advisory, portfolio investment, and infrastructure solutions.

Across all products and categories, we have turned over >$1T in volumes since inception and served over 2,000 institutional clients. Our mission is to improve financial access and efficiency through state-of-the art products.

Backed by top investors like Sequoia, Tiger Global Management, Pantera, Coinbase Ventures, and Fenbushi, we serve high-net-worth individuals, institutions, crypto funds, exchanges and projects. With deep expertise in crypto and traditional markets, we help clients optimize returns safely in any environment.

Leveraging AI, blockchain, and quantitative research, our innovative infrastructure delivers personalized solutions from our Singapore and Hong Kong hubs. We strive to enable clients to stay ahead through cutting-edge services tailored to their needs.

Situated at the intersection of traditional and digital finance worldwide, Amber Group combines fintech innovation with capital markets expertise. Our goal is powering the next generation of open, global and inclusive financial systems.

At Amber Group, you will have the opportunity to work with innovative and entrepreneurial people, solve meaningful problems, accept challenges, and become experts in frontier fields. We strive to care for our people, providing competitive incentives, benefits, and rewards.

Description:

• Support in day-to-day handling of AML matters (including activities in relation to AML Alerts review, PEP, periodic reviews, AML advisory support to business functions on AML/CFT policies and procedures, etc).
• Develop, maintain, review and enhance relevant AML & compliance related policies and procedures as well as proper control to ensure that the AMBER’s activities are in compliance with the latest regulatory requirements.
• Provide AML regulatory guidance and direction in respect to clients who/ which pose high AML risks and the appropriate due diligence is conducted.
• Report suspicious cases in a timely manner, carry out investigations, and work with relevant parties to take follow up actions as required.
• Conduct regulatory and AML risk assessments to strengthen internal controls and ensure compliance with local regulations.
• Work with internal stakeholders to ensure compliance with all applicable regulatory and licensing requirements and conditions.
• Keep abreast of the latest regulatory developments in Singapore and Dubai.
• Provide support for regulatory engagement and liaison with regulators and other government agencies and/or external audits on the firm.

Requirements:

• Bachelor's degree in accounting, finance, economics, law or equivalent work experience.
• At least 3 years of relevant working experience in compliance or related field.
• Strong knowledge of regulatory requirements in Singapore and Dubai.
• Prior experience dealing with regulators and/or working at a regulatory body would be a plus.
• Proficiency in both spoken and written English and Mandarin.
• Detailed and process orientated.
• Time management skills with the ability to prioritize workload and multi-task including handling multiple projects simultaneously in a fast-paced dynamic environment.
• Team player with strong communication and interpersonal skills.

Responsible for all aspects of Human Resources, Health & Safety for all the employees in Tuas. The person will also be responsible for the Administration of the Offices in Tuas. Will be the Point of Contact for all our employees in Tuas.

Key Responsibilities:

• Responsible for all HR activities Biz. Recruitment, On-boarding, Training, Compensation, Employee Grievances and Benefits for BCWs in Tuas as and when there is a need.

• Responsible for accurately and efficiently processing invoices, ensuring timely payments, and maintaining meticulous records.

• Admin activities such as ordering stationery, pantries, name card creation and others.

• Ensure accurate maintenance of BCWs’ employee database & Management of the TMS – through the HR Infotech & provide accurate details for Salary Processing.

• Responsible for overseeing and managing the company's security system, transportation operations, townhall & CSR activities.

• Support the management in overseeing the Health & Safety aspects of the work environment.

• Drive, coordinate and implement all Workplace Safety and Health Initiatives.

• Conduct regular WSH inspections and follow-up actions to ensure safety compliance.

• Produce Site Workplace Safety and Health Reports regularly.

• Ensure compliance of operations with Workplace Safety and Health regulations and statutory requirements

Skills & Qualification:

• Minimum of 1-2 years of experience in a Health & Safety role.

• No prior experience in Human Resources is required – on the job training will be provided.

• Experience managing Blue Collared workmen - right from hiring, retaining & managing the expectations of the employees would be an added advantage.

• Proficient in Microsoft Office.

• Familiar with the local labour, health and safety legislation.

. experience implementing Safety SOPs

Position Summary

To collaborate with team and key stakeholders in crafting and executing captivating integrated marketing campaigns and initiatives across diverse channels, including digital, social, and events. This role will help contribute to the success of both in-house and client brands, achieving business objectives and surpassing key performance indicators.

JOB DESCRIPTION:

a)Support Marketing Strategies

i. Assist in the development and execution of comprehensive marketing strategies to achieve organizational objectives.

ii. Collaborate with cross-functional teams to ensure successful implementation of marketing campaigns.

b)Public Relations Support

i. Contribute to the implementation of public relations campaigns to enhance the company's or SDE brands or client’s image and reputation.

ii. Help craft engaging stories for our brands and campaigns, writing PR releases engaging with the media and organizing media events.

iii. Support in managing crisis communications effectively, if necessary.

c)Digital Marketing Execution

i. Implement digital marketing campaigns across various channels (social media, email, SEM, etc.).

ii. Monitor and report on the performance of digital marketing efforts, adjusting as needed.

iii. Stay informed about digital marketing trends and contribute to the application of best practices.

d)Content Execution

i. Contribute to the creation of compelling and relevant marketing content assets for both traditional and digital marketing channels.

ii. Assist in maintaining consistency in brand messaging across all communication platforms.

iii. Support in community management of social media channels.

e)Event Support

i. Assist in the planning and execution of events, conferences, and promotional activities to increase brand visibility.

ii. Coordinate logistics and provide support during events to ensure successful outcomes

f) Analytics and Reporting Assistance

i. Support in utilizing analytics tools to gather data and contribute to reports on the performance of marketing campaigns.

ii. Assist in making data-driven recommendations for continuous improvement.

g) Team Collaboration

i. Collaborate with the marketing team and other stakeholders to ensure coordinated efforts in achieving marketing goals

ii. Efficiently manage relationships with agencies and vendors for marketing activities, ensuring timely and high-quality deliverables.

iii. Participate actively in team discussions and contribute ideas for improvement.

h) Operational Excellence Support

i. Help manage allocated budgets with clear trackable deliverables and performance measurements.

ii. Uphold the company's corporate governance, workplace practices, and code of conduct, ensuring compliance with workplace safety and health regulations, especially for events and roadshows.

iii. Embrace additional duties assigned by management, displaying your adaptability and commitment to excellence.

i) Any other duties as and when reasonably assigned by the management.

REQUIREMENTS:

• Minimum 2 years of experience in digital marketing, with a strong grasp of website analyses, digital ad serving tools, and familiarity with digital media consumption habits on platforms like Facebook, Instagram and TikTok.

 Enthusiastic learner (including the area of Generative AI), self-motivated, and adept at thriving within tight deadlines and high-pressure environments.

 Outstanding team player with excellent interpersonal and communication skills, fostering collaboration and synergy.

 Possess a keen eye for detail, ensuring meticulousness in all endeavours.

 Demonstrate maturity, resourcefulness, and the ability to think strategically.

 Showcase exceptional written and verbal communication skills, adept at conveying impactful messages.

Mon to Fri 8.30pm to 6pm

Customer Service is to manage the customer services activities within warehouse to meet customer needs.

• Communicate with team members and our customers via both email and phone calls

• Customer’s order and data processing on WMS (warehouse management system)

• Verify operational documents with billing summaries to be sent to customers

• Ensure that Customer Service operational documents properly

• Liaise with operation team members to arrange any inbound / outbound activities within a set time line

• Report irregularity encounter in the course of work to direct superior

Requirements

• 2 to 5 years of experience as Customer Service Officer in a warehouse environment handling incoming and outgoing shipments via sea/air freight and local transportations

• Basic knowledge / experiences on warehouse management system and documentation of order processing.

• Able to speak, read and write English upon directly communicating with customers or / and appointed vendors

• Experience with Documentation such as checklists, temperature / RH reports

• Able to compile KPI reports periodically

• Able to verify the billing reports to our customers as well as service agreements

Mon - Thurs 8:30 a.m. - 6 p.m.

Fri 8:30 a.m. - 5:30 p.m.

Sat 8:30 a.m. - 12:30 p.m.

This role has to promptly & professionally attend to the customers when they walk into our service centres. He/She coordinates the front line operation, booking of appointment and provide general administrative support (Handle first level of complaints, assisting Service Advisor's & Call agents ensure cleanliness and smooth operation of the centre and any adhoc tasks assigned by the customer service Manager).

Job Scope

• Attend to the needs of the customer’s professionally and quickly such that the customer’s waiting time is kept to the minimum.

• To assist in completion of payment transaction according to agreed terms before releasing vehicle.

• Provide assistance and support to Service Advisor's/Call agents/Customer Service Executive

• Walkabout in service centres and observe cues from customers

• Speak to customers waiting at the service lounge and perform upselling whenever possible

• Assist with inbound/outbound calls and making appointment booking for customers to visit the service centre.

• Do a follow-up call on no-show booking customers to fix another appointment booking date.

• Assist to answer all telephone calls within 3 rings in a courteous and pleasant tone and voice with appropriate greeting, salutation where appropriate, announcement of company name and personal name.

• Transfer the calls in a professional manner where the other party is being informed of the transfer and the extension that they are being transferred to.

• Record messages accurately from customers and follow-up with SAs to ensure that messages/ calls are replied.

• Assist in the daily operation of the reception.

• Assist with collation of intake reports.

• Assist Customer Service Executive in handling 1st level of complaint cases

• Assist with cashiering and document submission to finance and respective managers

• Handle non-booking walk in customers tactfully to uphold customer service level standards at all times.

• Any adhoc tasks assigned by customer service Manager

Knowledge & Skills

• Preferably Diploma Holders who specialized in Customer Service

• Minimum 3 years working experience in relevant customer service industry.

• Proactive and independent with positive attitude.

• Customer Oriented with good attitude and good team player

• Good interpersonal skills to communicate with internal stakeholders and customers

• Problem solving skills

Mon to Fri 8.30am - 6pm

Job Description

• Respond to customer inquiries via phone, email, and other communication channels.

• Prepare and process quotes, and other sales-related paperwork. (Airfreight /

Seafreight / Logistic / CBT).

• Preparing reports on a weekly/or monthly basis.

• Trouble Shooting (Damage Cargo, Billing Issues, etc.) (Airfreight / Seafreight /

Logistic / CBT).

• Coordinate with internal teams such as outdoor sales, operation, finance, and

customer service.

• Work alongside with outdoor sales with generating new business and maintaining

existing customer relationships.

Job Requirements

• Optimistic, Positive and Proactive.

• Effective communication and Interpersonal skills.

• Keen to make an effort and pursue areas of improvement.

• Able to cope and work under pressure or overtime if required.

• Able to perform independently or connect well in a team player environment.

• General knowledge on excel format if any.

• Relevant experience and knowledge in customer service/freight forwarding industry

COMPANY DESCRIPTION

Singapore Art Museum opened in 1996 as the first art museum in Singapore. Also known as SAM, we present contemporary art from a Southeast Asian perspective for artists, art lovers and the art curious in multiple venues across the island, including a new venue in the historic port area of Tanjong Pagar.

SAM is building one of the world's most important public collections of Southeast Asian contemporary art, with the aim of connecting the art and the artists to the public and future generations through exhibitions and programmes. SAM is working towards a humane and sustainable future by committing to responsible practices within its processes.

For more information, visit www.singaporeartmuseum.sg.

RESPONSIBILITIES

To support Singapore Art Museum's Front of House operations; by delivering quality customer service, ensuring pleasant visitor experience, handling enquiries, and supervising a team of Visitor Experience Officers.

• Prepare exhibition spaces for daily operations (including weekends and public holidays).
• Conduct daily briefing.
• Handle enquiries and requests from the public, including visitors and guests.
• Ensure good customer service and visitor experience at exhibition sites. Deliver service recovery, if necessary.
• Uphold admission guidelines and encourage positive visitor etiquette.
• Handle on-site incidents, if any.
• Collate feedback from visitors.
• Collect information on visitorship.
• Check and replenish marketing collaterals.
• Staff Information Counter at exhibition sites, when required.
• Assist the Manager to deploy and supervise a pool of Visitor Experience Officers.
• Ensure daily artwork checks are done, perform basic artwork troubleshooting, and report artwork status.
• Promote active communication and information sharing to facilitate operational effectiveness and efficiency.
• General Front of House support.
• Reconcile daily ticketing revenue, if venue is ticketed.
• Ensure all is in good order at exhibition spaces at the end of each day of operation.

• Minimum Diploma holder.
• Working experience in customer service is an advantage.
• Prior experience working at a museum is an advantage.
• Able to handle point-of-sale transactions.
• 5-day work week.
• Able to work on rotational schedule; including late evenings, weekends and public holidays.
• Travel to exhibition spaces sited across Singapore.

Roles & Responsibilities

1. Dual Certification and Registration:

The WSHO cum ECO must be registered with the Ministry of Manpower (MOM) as a Workplace Safety and Health Officer.

The individual must also be registered with the National Environment Agency (NEA) as an Environmental Control Officer.

2. Experience Requirement:

The candidate must have at least 3 years of post-registration practical experience that is relevant to the scope of work under the contract. This experience is crucial to ensure the individual is competent to manage safety, health, and environmental matters effectively.

3. Ensuring Compliance with WSH and Environmental Legislation:

The WSHO cum ECO is responsible for ensuring that all works are planned and executed in strict compliance with all Workplace Safety and Health (WSH) and Environmental legislative requirements.

This includes ensuring adherence to the Workplace Safety and Health Act, Environmental Protection and Management Act, and other relevant laws, regulations, and guidelines.

Compliance with both the legislative requirements and contractual safety and environmental obligations is a key responsibility of the WSHO cum ECO.

4. Safety and Health Management:

Plan and implement safety procedures: The WSHO cum ECO must develop and maintain a Safety Management System (SMS) that addresses all hazards related to the project.

Monitor and review work processes to ensure they are carried out safely and in compliance with the WSH regulations.

Conduct risk assessments to identify and mitigate risks before work begins.

Carry out safety inspections on-site to identify any unsafe conditions or work practices and take corrective actions as needed.

Ensure that all workers are trained and competent in safety protocols, including the proper use of personal protective equipment (PPE) and safety measures.

5. Environmental Management and Control:

Develop and implement an Environmental Management System (EMS) to ensure compliance with all environmental regulations, especially concerning noise control, air and water pollution, and waste management.

Conduct environmental audits and inspections to ensure the site remains compliant with the National Environment Agency (NEA) guidelines and environmental regulations.

Oversee the safe disposal of waste and ensure that waste management practices meet environmental standards.

Monitor for potential environmental hazards, such as air or water pollution, and take corrective actions to mitigate environmental risks.

6. Compliance with Code of Practice for Temporary Traffic Control at Work Zones:

The WSHO cum ECO must be familiar with the Code of Practice for Temporary Traffic Control at Work Zones and ensure full compliance with this code throughout the project.

This includes overseeing the planning and implementation of temporary traffic control measures to ensure the safety of workers, motorists, and pedestrians around the work zone.

Conduct regular inspections of traffic control setups to ensure they meet the required safety standards, and adjust measures as needed to minimize risks.

Work closely with authorities and stakeholders to coordinate traffic management plans and ensure smooth operation around the work area.

7. Incident Investigation and Reporting:

The WSHO cum ECO must investigate all safety, health, or environmental incidents, near misses, and accidents that occur on-site.

Prepare incident reports and recommend corrective measures to prevent future occurrences.

Ensure that all incidents are reported to the relevant authorities in accordance with regulatory requirements.

8. Collaboration and Communication:

Liaise with contractors, supervisors, workers, and external authorities to ensure all safety, health, and environmental standards are upheld.

Provide safety and environmental briefings to workers, supervisors, and stakeholders to keep them informed of the latest developments and expectations.

Act as the point of contact for regulatory inspections and audits related to safety, health, and environmental matters.

Requirement:

· At least 2 years of relevant experience in construction industry preferably 2 years with developer/main contractor

· Must be a registered Workplace Safety and Health Officer with MOM and have been practicing as WSHO for at least 2 years in Experience

· Has developed a Risk Management Implementation Plan (bizSAFE Level 2) or equivalent

· Good communication skills

· team player