Job Responsibility:

• To control all vehicles and visitors to the construction site
• Log the listing of all vehicles, deliveries and visitors on the construction site
• Escorting visitors to the construction office
• Secure entrance during non-operating hours
• Foot patrol of construction site

Job Requirements:

• Minimum CGE O level and possess security experience at construction sites
• Alertness – Always to be alert and aware of his surroundings
• Physical Fitness – Must be physically fit
• Honesty – Must be honest
• Good communication skills
• Ability to serve client’s needs

We take great pride in delivering impeccable hospitality at the Hotel Miramar Singapore. Our well-equipped hotel is dedicated to providing modern, comfortable living and unparalleled friendly service. Our exceptional location is also one of the many reasons people choose to stay with us. We offer opportunities for career stability and advancement. We welcome you to join us!

The ideal candidate is a motivated, well-organized individual who possess strong leadership, analytical skills, problem-solving abilities, and collaboration skills.

Highlights:

• Attractive Salary Package with AWS and Performance Bonus
• Staff meals, dental and medical benefits, birthday voucher, F&B discounts, and complimentary season parking for staff.
• Career Progression
• Training Opportunity

Responsibilities:

• Manages Key Access Control
• Maintain the Log Book for contractors working in the hotel in accordance with company’s health and safety policies
• Operates, checks and performs security surveillance on the CCTV system
• Patrol the hotel building, premises and perimeter on a daily basis ensuring safety, and send reports.
• Member of the CERT team to provide assistance during the triggering of a fire alarm
• Regulate traffic control at the driveway
• Monitor suspicious packages and be aware of bomb and terror threat procedures
• Investigate and report all allegations of theft, criminal damage and other incidents
• Maintain the Security Log Book and send Incident Reports
• Manage undesirable behaviour in a professional manner, intervening and defusing potential altercations
• Handle Loss and Found items
• Liaise with Police in the absence of Security Supervisor
• Report any maintenance or hazard issues to the supervisor on duty
• Adhere to all Health and Safety Regulations
• Any other duties assigned by the Security Supervisor.

Requirements:

• 6 days’ work week.
• Possesses valid Security License issued by PLRD/SIRD.
• At least 1 year of experience in a similar capacity in the Hospitality industry.
• Positive attitude and able to take responsibility.
• Able to communicate clearly and work in a team.
• Able to work on rotating shifts, weekends and public holidays.
• Computer literate

HOW TO APPLY:

We want to hear from you! Interested candidates are invited to email your updated resume by 13 Dec 2024.

Walk-In (Singaporean/Permanent Resident only) :

You can visit the HR Office at Hotel Miramar any time from Monday to Friday, between 10:00 AM and 4:00 PM. Find us at room #02-25.

*Ensure your resume provided to us does not contain your full NRIC number during your job application. Only short-listed candidates will be notified

Job Description

• Extract listing of works orders from Town Council system and select samples for QA review
• Verify validity and compliance of submitted samples with contract documents.
• Conduct site inspection with the respective town council officers and verify works against specifications / measurements in the corresponding works order for accuracy, compliance and ensure no duplication of works
• Confirm findings with the town council officers and managers
• Document works done and discuss findings with QA Manager and ensure all items in the works order have been duly reviewed or otherwise explained
• Input QA findings using MS Office tools
• Provide clarification or additional information at the Closing Meeting to aid discussion or as response to a query
• Carry out follow-up review of remedial actions taken by Town Council Business Units
• Checking of works order reports generated by the system for compliance
• Assist QA manager to take note of the town council officers who required attention in their areas of weakness

Job Requirement

• Diploma in Facilities Management, Civil Engineering or Real Estate
• Preferably 2 to 3 years of relevant working experience. Graduates with relevant background are welcome to apply
• Candidate to possess specific knowledge relating to building services, maintenance & repairs
• Candidate with town council working experience will stand an advantage
• Strong interpersonal, communication and writing skills
• Positive attitude and ability to work independently and in a team
• Candidate is required to work on site

Duties and Responsibilities:

• Manage the residents and enhance overall service experience of residents
• Proactively engage with the residents & advisors to address their unmet needs and (dis)satisfaction level
• Attend to feedback, complaints and services requested by the residents and follow up with contractors / internal technical team to resolve the issues that were raised
• Conduct callback with the resident to ensure issues are well-resolved before closing the case
• Assist in crisis management and visit affected residents and provide updates accordingly
• Solve, propose and make decisions at operation level
• Enhance overall service experience
• Manage and monitor arrears cases
• Conduct home visits to remind residents for arrears payment and identify financial hardship cases
• Any adhoc duties as assigned by the supervisor

Requirements:

• Candidate should preferably hold a Diploma in Hospitality Management Course
• Those without relevant diploma qualification but with relevant work experience will be considered too
• Possesses a strong customer-oriented mindset
• Possesses strong communication skills with ability to effectively engage with residents
• Ability to identify issues, think critically, and offer solutions quickly and efficiently
• Ability to work well with others, share information, and contribute to a positive work environment

Main Responsibilities:

• Prepare quotations, cost estimates and bills of quantities
• Sourcing for required material and suppliers
• Procurement of material and negotiation with suppliers/ sub-contractors
• Contract administration

Job Requirements:

• Min Diploma in Quantity Surveying from a recognized Institution
• Min 2-3 years of relevant working experience, preferably in Interior Design
• Knowledge in Building Contracts
• Meticulous and have a good eye for details
• Possess strong planning, interpersonal, communication, organization and negotiation skills
• Able to work independently in fast paced working environment
• Knowledge in computer software such as MS Word. MS Excel, etc

Job Description

1. Input up-to-date research findings and prospect data into database.
2. Conduct simple research using public sources to help identify new individuals and corporates who could be potential stakeholders, and to help compile profiles to prepare for specific events.
3. Compile and update information in the departments CRM database.
4. Provide support in preparation of data for development of new data analytics projects, e.g., studying effectiveness of email content.
5. Other basic database admin connected to prospects.

Requirements

1. Minimum A-Levels/Diploma qualification
2. Possess experience working on databases and reviewing and collating quantitative data or qualitative information from public sources.
3. Possess some research experience and skills (e.g. academic/study research, market research, fundraising research).
4. Knowledge of MS Office applications including MS Excel, Word. CRM would be an advantage
5. Ability to work on tight deadlines and work independently and in a team.
6. Demonstrate resourcefulness and flexibility.

**This role would be a 6 months(renewable) contract position.

Khaty Zainal

R22111204

BGC Group Pte Ltd(Outsourcing)

EA 05C3053

About Us

We’re the team behind one of Singapore’s favorite food brands like Eat 3 Bowls

· Prepare Invoice, keep track and tabulate commissions

· Involve in Production work such as Artwork and magazine produce process

· End to end integrated media planning and implementation across Digital and Offline media

· Provide customer service, draft email, handle files and contra services

· Comfortable dealing with numbers and dealing with technology platforms, ability to articulate and put together sound recommendations

· Overseas exposure opportunity

· Assist in ad-hoc tasks

Good to Have

· Possess at least Diploma with 2 years working experience

· Outgoing and extrovert characteristics

· Proactive and willingness to learn

· Strong communication skills (Written and Verbal)

· Ability to work in fast-paced environment

· Meticulous and quality in work task

· Be a team player to the organization

• To carry out site supervision and inspection of the works including any off-site manufacturing as instructed by the consultant team so as to ensure that the works are constructed to require quality and accuracy.
• To monitor progress of the works on site and at any off-site manufacturing facilities and report delays immediately.
• To provide standing supervision as and when directed by the consultant team.
• The RTO should have extensive experience in the supervision of air conditioning and mechanical ventilation, plumbing, sanitary, fire protection is a must. With preferred experience in construction of school project would be an added advantage.
• Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in Engineering (Electrical/Electronic), Engineering (Mechanical) or equivalent.
• Candidate must be a registered RTO with IES
• Have at least 8 years experience as RTO
• Contract around 12 months
• Able to start work by Dec 2024 or within short notice
• Work location: Anchorvale Crescent
• Project: School

Role Overview:

Deliver high-quality accounting services to a diverse client portfolio. Manage the full accounting cycle, including bookkeeping, management reports, and annual reports, ensuring compliance with SFRS and GST regulations. Handle complex client queries, collaborate with internal teams, and support audit processes to maintain client trust.

Key Responsibilities:

• Manage full set of accounts and prepare management/annual reports.
• Prepare and submit GST returns; liaise with IRAS during audits.
• Supervise junior accounting staff and review their work.
• Collaborate with HQ, auditors, and clients to ensure seamless service.

Qualifications:

• Degree in Accounting or professional qualification (e.g., ACCA).
• Strong knowledge of SFRS and GST regulations.
• At least 5 years of experience managing full sets of accounts in a client or professional firm.
• Supervisory experience is a plus.
• Skilled in resolving complex audit issues.
• Strong communication skills; able to manage diverse client needs.
• Meticulous, deadline-driven, and able to work independently.
• Open to Singaporeans/PRs only.

Why Join Us:

Be part of a fast-paced, dynamic team where you’ll handle diverse client accounts and gain exposure to various industries. We prioritize continuous learning, professional growth, and collaboration. Enjoy a supportive culture that recognizes and rewards dedication.

Job Responsibilities:

• Handle calls and emails promptly by providing accurate and timely information, alternatives and solutions to customers on relevant products and services
• Respond to customers' queries and concerns with the aim of achieving first call resolution satisfactorily
• Depending on the projects assigned, candidates may be required to perform cross selling and upselling of products and services to existing customers and prospects

Requirements:

• Able to communicate fluently in English and at least one other language to attend to non-English speaking customers
• Prior experience in a call centre environment is preferred
• Candidates with prior customer service experience in other businesses and operations may be considered as well
• Possesses a customer service mind set and is able to empathies with customers and quickly grasp the issues they’re facing

· Oversee LMU team in Town Council, to ensure lift performance meet TCMR requirement, Green Bands for both categories and Green Band for every Division

· Oversee the LMU team in Town Council to ensure P-Trapped

· Plan lift testing schedule before expiry of lifts & return completed schedule and submit to SPE and GM (EMS) / Engineers (LMU)

· All lifts to be tested including submission for PTO before the expiry month

· Ensure testing defect letters send out and ensure Lift Companies rectify defects

· Submit test report including verified defect letters for Engineers (LMU) to endorse

· Process cyclical / project management fee claims invoices & ensure no claim to be left out

· Submit the completed handling fee monitoring list to EMS (GM) / Engineers (LMU)

· Communicate the WSH requirement to Technicians half yearly and ensure document of the communication is done

· Conduct Tool Box meeting fortnightly & submit to EMS monthly for retention

· Agreed Damages cases for lift breakdown rates and lifts with more than 2/3 breakdowns per month

· ARD Failure Percentage and ARD Inoperative (ARDI cases)

· Plan of Budget and Expenditure

· Attend lift incident case during and after office hours & submit report

· No adverse complaint from TC on technical support to TC on lift matters

• Job assigned by GM (EMS)/ Engineers (LMU)

Role Overview: Drive new business and client relationships for our client in Singapore. Develop targeted sales strategies to promote our corporate services (accounting, tax, payroll, and corporate secretarial). Ideal for a proactive sales professional eager to contribute to ambitious revenue growth.

Key Responsibilities:

• Promote and sell accounting, tax, payroll, and corporate services to new clients.
• Identify new business opportunities through networking and research.
• Maintain accurate sales forecasts and reports, meeting set sales targets.
• Drive revenue growth by securing new clients and expanding existing relationships.
• Deliver compelling sales presentations and proposals.
• Collaborate with internal teams for seamless client service.
• Monitor industry trends to stay competitive.

Qualifications:

• Bachelor’s degree in Business, Marketing, Finance, or related field.
• Proven sales experience in professional services (accounting, tax, payroll).
• Strong understanding of corporate services and client engagement.
• Proficient in CRM tools and MS Office.
• Excellent communication, negotiation, and presentation skills.
• Results-driven, proactive, and able to work independently.

Why Join Us: Be part of a fast-growing firm with a diverse client base. Contribute to our ambitious revenue goals, enjoy professional growth, and make a significant impact in a supportive environment.

Join Our Team! Retail Sales Executives Wanted

We're a dynamic smart home lighting and accessories company revolutionizing the way people live and work. Our smart products make life easier, safer, and more enjoyable. We're seeking a friendly Sales Executive to join our vibrant team!

Job Summary

As our Sales Executive, you'll need to:

- Provide exceptional customer service and product knowledge

- Conduct engaging product demos to showcase our smart lighting and home solutions

- Meet sales targets and grow our customer base

- Collaborate with our team to stay up-to-date on new products and promotions

What We Offer

- Base salary, sales commissions and incentives

- Medical and dental benefits

- Birthday leave

- Ongoing training and development programs

- Dynamic and young working environment

- Opportunities for career advancement

Requirements

- Fluent English communication skills

- Experience in customer service (a plus)

- Strong interpersonal and communication skills

- Ability to work in a fast-paced environment

- Passion for innovative technology (we'll teach you the rest!)

Working Hours

- 5-day work week including 1 weekend

- 9.30am to 6.30pm

How to Apply

If you're enthusiastic, customer-focused, and eager to shine, please submit your resume and cover letter to [email protected]. We can't wait to hear from you!

We celebrate diversity and welcome applications from all qualified candidates. (Singaporean, Malaysians and NAS (Taiwan, Macau, Hong Kong and South Korea)

• Merchandising display of mobile accessories products at convenience stores, and supermarkets.
• No experience can apply. Training provided. 5 days work.
• Require daily visits to outlets in an assigned area, provide excellent service, and enhance good customer relationship/ rapport to secure orders for all the products.
• Basic pay $2.5k + commission

Job Description

· Perform month-end closing activities;

· Record and process all business transactions in the accounting system using double-entry accounting;

· Record transactions and events relating to sales, purchases, receivables, payables and cash;

· Record transactions and events relating to inventory, accruals, prepayments, capital structures and finance costs;

· Accounts and Bank Reconciliation;

· Enter accurate data into the accounting system;

· Assist in all other ad-hoc general administrative functions when assigned.

Requirements

· Candidates should possess at least 3 years of working experience in Accounts

· Able to work independently

· Able to handle full set bookkeeping

· Able to handle Accounts Reconciliation

· Familiar with Xero Accounting Software

Responsibilities

• Brand and product marketing to industry’s influencers, reviewers, users and trade associations
• Develop and execute marketing strategies with approved budget in line with brand direction
• Plan and execute both online/offline marketing campaigns with measurable KPI that are complementary to other related marketing programmes to attract/engage new/existing customers
• Lead and be responsible for all marketing communication to drive brand and product presence
• Lead and manage of trade shows, webinars/seminars, workshops and joint-partner events to improve brand presence and product awareness
• Plan and participate in the launch of new products and ensure effective internal and external communication. Coordinate and manage third-party agencies for marketing projects
• Create marketing collateral and product information, such as brochures, flyers, videography, webpage, packaging and point-of-sales materials
• Assist in the formulation of strategies to build a lasting digital connection with consumers and improve the company presence on social media (LinkedIn, Facebook, YouTube)
• Responsible for content management and handling of enquiries on E-commerce channels and company website.
• Optimise website search engine and report website statistics
• Any other assigned marketing duties

Requirements

• A Degree/Diploma in Business, Marketing or any related field
• Minimum 1-3 years trade marketing/sales/branding/digital marketing experience in a B2B industrial product industry
• Applicants with relevant internship experience will be considered
• Self-driven, hands-on, dynamic and independent with good time management
• Good interpersonal and communication skills
• Willing to travel if necessary
• Experience/knowledge in diamond/gemstones industry will be an advantage

Job Description

· Perform month-end closing activities;

· Record and process all business transactions in the accounting system using double-entry accounting;

· Record transactions and events relating to sales, purchases, receivables, payables and cash;

· Record transactions and events relating to inventory, accruals, prepayments, capital structures and finance costs;

· Accounts and Bank Reconciliation;

· Enter accurate data into the accounting system;

· Assist in all other ad-hoc general administrative functions when assigned.

Job Requirements

· Candidates should possess at least 2 years of working experience in Accounts

· Able to work independently

· Able to handle full set bookkeeping

· Able to handle Accounts Reconciliation

· Familiar with Xero Accounting Software

About our client: Our client is an EPC contractor in the Offshore Oil & Gas industry.

About the role:

• To ensure effective communications with suppliers and freight handling partners in order for shipping documents and instructions to be issued in a timely and accurate manner to ensure on-time deliveries.
• Establish communication with suppliers to enable timely, accurate delivery schedule of supplier.
• To assist the Procurement Manager in liaising with supplier and forwarders on logistics and shipping matters.
• Preparation of expediting reports detailing supplier's progress and arranging transportation and logistics for clearance of consignments (import and export)
• Procurement of project and non-project items at various vendors to meet the Company's Yard requirements.
• Monitor performance and provide feedback of suppliers, transportation and logistics providers by ensuring resolution of issues and timely deliveries.
• Ensure close monitoring of commited delivery date of suppliers.
• Monitor and ensure that all custom permit declaration complies with the regulatory requirements.
• Inform overseas suppliers to provide import CIPL with seaway Bill or Surrendered B/L to DM person-in-charge to check and verification purpose.
• Review and verify overseas supplier import CIPL with seaway Bill or Surrendered B/L and MES Import.
• To liaise with carrier agent to request Notice of Arrival in advance before vessel arrives in Singapore.
• In charge of preparing logistics tarrif rates.
• Collate and submit monthly MES report to Finance
• Assist in the Annual Vendors Assessmetn exercise
• Preparation of documetns for audit purpose.
• Other procurement functions as assigned by Reporting Officer.

About you:

• Diploma/Degree in Purchasing Management/Supply Chain Logistics Management/Engineering or equivalent
• Minimum 5 years’ experience in Marine or Oil & Gas industry or machinery procurement experience
• Able to work independently, meticulous and analytical with excellent problem-solving skills

Other information:

• Work location: West (company transport is provided in selected MRT stations)
• Working days: 5.5 days

*Please note that only shortlisted candidates will be contacted.

Employment Agency: Kingsforce Management Services Pte. Ltd.

Employment Agency Licence No: 94C3545

EA Personnel: Wong Pik Kiun (Kimberly)

EA Personnel Reg. No.: R1984508

Responsibilities:

• Arrange export shipments to distributors/customers, including drop and export shipments.
• Prepare and handle commercial documentation such as invoices, delivery orders, and shipping documents using in-house systems like RPMS.
• Coordinate shipments and cargo collection with the warehouse department.
• Prepare necessary shipment certificates (e.g., SMF, COO, COQ).
• Prepare Letters of Credit for bank submission.
• Liaise with external vendors, including freight forwarders, clearing houses, third-party logistics providers, and delivery contractors.
• Process manual purchase orders and shipping instructions for vendors in regions including Japan, America, Europe, China, Indonesia, Thailand, and India.
• Negotiate rates and contracts to optimize delivery efficiency and cost.
• Plan and monitor inbound shipments/freights from both local and international suppliers.
• Track and oversee costs related to loading and unloading.
• Investigate claims from distributors concerning shortages, incorrect deliveries, or defective parts with warehouse personnel.
• Prepare orders and monthly reports as needed.
• Perform any other duties assigned during the course of work.

Required Competencies:

• Strong interpersonal and customer service skills.
• Ability to multitask and prioritize daily tasks effectively.
• Professional demeanor with a positive image toward customers.
• High level of integrity and transparency.
• Attention to detail and a meticulous approach to minimize errors.
• Positive and responsible attitude.
• Strong self-motivation and commitment to task completion.
• Ability to adapt to and perform well in a fast-paced, high-volume environment.

About i-Consult Tech Pte Ltd (I-Consult)

i-Consult Tech Pte Ltd (I-Consult) - a wholly owned subsidiary of the i-Consult Group HK Limited in Hong Kong -- is one of the leading IOT solution provider in Hong Kong, Macau & Singapore (Asia Pacific) region with the focus to help both Government and Enterprise sectors to select, architect and implement advanced & integrated IOT solutions to empower their business & operation.

i-Consult Group HK Limited is also a member of Cyber World Creations HK Ltd., who established since 2000, being a leading System Integrator providing industrial platform solutions and Design Manufacturing Services (DMS).

I-Consult provides leading edge one-stop-shop IOT solutions of modernized infrastructure, IT security, cloud platform, updated IOT devices and a broad portfolio of IT services that serve the needs of the sectors including education, hotel, residential & health care sectors.

We are committed to deliver top quality services by conforming to important ISO/IEC quality standards backed by our established best practices and effective service management systems and processes.

I-Consult offers an excellent value proposition with its expertise of experienced professionals, and offshore facility with state-of-the-art information technology infrastructure and competent associates at an extremely cost-effective price.

Part Time Operations Executive (Sales & Marketing)

Responsibilities

We are seeking for a resourceful, experienced and committed individual to manage the following:

· Key role to support project and sales activities.

· To handle administrative related duties for project work and sales activities.

· Review documentation including proof reading, modification and improve on existing work.

· Prepare information on products and their applications for submission of tender proposal.

· Perform strategic procurement, liaise and negotiate with vendors for the best price.

· Collect customer feedback and follow up to ensure customer expectation and satisfaction is maintained.

· Plan and schedule meetings including taking of minutes.

· Coordinate internal resources and third parties/vendors, establish and maintain relationships for the flawless execution of projects

· Adhere to the respective departmental delivery processes, procedures, work instructions, forms & templates

· Stays familiar with companies policies and goals and works to make sure that all members of a project team adhere to set standards

· Ad hoc duties and projects as assigned from time to time.

· Exposure to support singapore and hong kong headquarter projects and other international exposure

Requirements

· At least a Diploma in Business Administration, Marketing, Mass Communications, Information Technology or equivalent.

· Proficient in MS Office (Word, Excel, PowerPoint, etc.)

· Self-motivated and dynamic personality with excellent interpersonal and communication skills

· Independent, organized, meticulous, team player and a fast worker.

· Good analytical and problem solving skills.

· Ability to maintain a positive attitude at all times.

· Minimum 1 year working experience in project admin, Operations, marketing, etc.

· Able to start work immediately or within short notice

Interested applicants please email your detailed resume stating your working experience, earliest available date, current & expected salary and a recent CV / Resume to info@i-consulttech.com/[email protected]

Job Descriptions:

• Develop and execute key account strategies tailored to customer needs, ensuring alignment with company goals and delivering mutually beneficial solutions.
• Manage sales and operations across the Singapore market, implementing effective strategies to meet sales targets for Eagle Brand's product range.
• Conduct market research and store visits to gain insights that inform and support sales strategies.
• Identify opportunities to enhance product placement and visibility in supermarkets, retail stores, pharmacy chains, travel retail, and tourist outlets.
• Collaborate with sales and marketing teams to manage promotional campaigns, ensuring adherence to A&P budgets.
• Negotiate contracts, pricing, and agreements with key clients, fostering long-term, mutually beneficial partnerships.
• Provide regular reports and updates on key account activities and sales performance to the head of sales.
• Handle additional tasks as assigned by the line manager.

Job Requirements:

• Minimum of 2-5 years of key account management experience, with a proven track record in the FMCG industry, especially in the analgesic sector.
• Experience in Modern Trade, particularly with pharmacy channel clients, as well as travel retail, supermarkets, and convenience stores.
• Strong understanding of Singapore’s local market dynamics and business acumen.
• Experience working with major retail chains or distributors in Singapore.
• Exceptional communication, negotiation, and presentation skills.
• Experience in trade marketing and distributor management is advantageous.
• Strong problem-solving and negotiation abilities, with the capacity to work under pressure.
• Must have own transport.

• To creat and administering content on all social media platforms, such as Facebook, Instagram, and Twitter, to build an audience and ensure customer engagement.
• To manage website and E commerce platform
• Independent
• Build on line presence
• Team player and willing to learn
• Following up with enquiries
• 
  

Join the Bacha Coffee team

Great ideas start with coffee, Bacha Coffee starts with you. We are headquartered in Singapore with coffee rooms and boutiques in Europe and Asia currently. We are expanding aggressively to achieve a worldwide presence in the upcoming months...

Bacha Coffee specialises in 100% Arabica coffees and provides customers with a unique opportunity to travel the world through their cup by exploring harvests from over 30 of the most well-reputed coffee producing countries. Even our distinctive fine blended, fine-flavoured and naturally decaffeinated coffees are produced using only 100% Arabica beans to give coffee lovers the widest choice, without ever sacrificing quality or flavour.

The qualities that have made Bacha Coffee a legendary brand around the world also make us a great place to work: innovation, creativity, passion, and excellence.

Job Summary

This position supports global and local marketing campaigns for Bacha Coffee Brand.com, by implementing digital sales, marketing, and logistics strategies across BachaCoffee.com, social media, search engines, and other channels. The objectives include driving net sales while maintaining luxury market positioning. This role requires understanding of branding, digital marketing, consumer relationship marketing and knowledge of online luxury retail and digital platforms.

Primary Relationships

The position reports to the eCommerce Manager.

Within the organisation, this position will assist with the conception of marketing campaigns, and management of loyalty marketing and has primary working relationships with the Design, Public Relations, Marketing, Social, Operations, IT and Warehouse teams, as well as staff with similar roles within partner and franchise organisations.

Outside the organisation, the position coordinates primarily with vendors and service providers (media agencies etc.) as well as customers from online and social media platforms.

Responsibilities

Campaign Activation

• Assist with the creation, execution and management of multi-channel online promotions and thematic campaigns globally.
• Work with franchisees and subsidiaries to develop market specific and market appropriate content and campaigns to drive sales.

Coordinate with internal teams to ensure the successful execution of eCommerce campaigns and order fulfilment

• Manage deadlines and ensure timely execution of campaigns
• Update monthly online marketing calendars, making sure internal and external teams are aligned
• Monitor and report campaign performance, assessing results against goals and identify opportunities for improvement.
• Ensure availability during non-office hours during peak sales periods to assist when required with mega campaign order processing and customer service

Performance Marketing and Search Engine Optimisation (SEO)

• Support development of media strategies and plan for activation across paid channels to drive traffic to BachaCoffee.com, drive conversions, increase customer base and promote active engagement.
• Work with eCommerce manager and agency to implement the right growth strategies for BachaCoffee.com through paid social and search campaigns.
• Conducting keyword research and analysis to optimise paid campaigns.
• Implement SEO strategies to improve search engine rankings and increase organic web traffic.

Site Merchandising and Optimisations

• Review merchandising on-site, for the best consumer journey
• Identify opportunities for improvement of online user experience
• Contribute valuable ideas to support revenue growth, number of orders, number of customers, and average order value
• Contribute to the optimisation of eCommerce content and design to match brand guidelines and improve user experience.
• Support management of content of Bacha Coffee’s multiple sites via CMS and other platforms, ensuring full site functionalities and content accuracy, when required

Loyalty Programme and Consumer Lifecycle Marketing

Develop and manage loyalty programme alongside internal teams, to enhance customer retention and lifetime value.

Design and implement loyalty campaigns, rewards and incentives to engage and retain customers.

Provide insights into customer behaviour and suggest improved content, eCommerce journeys, and direct marketing initiatives to increase customer satisfaction, engagement and commercial opportunities.

Assist to contribute ideas about new manners to engage with customers, whether through CRM, software innovations or exceptional luxury experiences.

Report and Analysis

Utilise analytics tools to monitor and provide actionable insights for improvements.

Compile weekly, monthly and annual digital marketing campaign performance reports for eCommerce Manager.

Others

• Keep updated and informed by doing research into luxury brand.com platforms across markets and domains
• Stay up to date on new technologies to ensure Bacha Coffee always offers the very best user experience

Requirements

• 2-4 years working experience in digital marketing, E-Commerce, media planning or other similar roles
• At least 2 years of working experience in online D2C
• Mastery of basic digital marketing principles, such as target segmentation, category, value proposition, positioning, and brand strategy.
• Have strong analytics skills and problem-solving capabilities, with an understanding of E-Commerce specific metrics – CPA, CR%, CTR, ROAS etc.
• Knowledge of key acquisition platforms for Search, Display, Social (Google, Facebook, Instagram, YouTube etc.) and Analytics (Google Analytics, Tag Management Systems)
• Experience dealing with local and international markets and customers.
• Knowledge of basic CRM and CMS environments and features.
• Knowledge of SEO, Google Analytics, Google AdWords, and social platforms.
• Knowledge of website design, html, search and social advertising, URL architecting, programmatic advertising, email marketing, and e-commerce.
• Fluent English and strong writing skills.
• Presentation skills and previous experience in the luxury industry would be a plus.
• Completion of Google Analytics Certification is a must
• Completion of Google Adwords and Meta Advertising certifications is a plus
• Work experience in an agency is a plus
• Positive character who is able to pivot across multiple tasks

Bacha Coffee is an equal opportunity employer. Only shortlisted candidates will be notified.

Basic Function

Maintain accounts receivable ledger, follow up on credit card collections and process commissions. Issue invoices and credit notes to customers. Perform general cashier function and record keeping activities.

Job Descriptions

· Prepare credit card report summary and reconcile to collection.

· Monitor rooms commission and submit monthly report for Credit Manager's review and approval before submission to AP for payment processing.

· Issue invoices and credit to customers and follow up on billing enquiries.

· Prepare invoices for all rental and other disbursement for Credit Manager's review.

· Ensure compliance with hotel guest and city ledger accounts receivable procedures.

· Familiar with the hotel front desk cashiering and night audit procedures.

· Check each batch of accounting posting against the city ledger credit card and the batch control sheet.

· Prepare trade accounts receivable aged analysis.

· Assist in the preparation of correspondence in relation to disputed and questionable accounts, including any request for information.

· Compute and prepare travel agents and shipping commissions in accordance with the hotel procedures.

· Responsible for proper handling of daily cash and other receipts in different curries submitted by all cashiers and make regular bank deposits.

· Arrange for the buying and selling of foreign currencies and maintain foreign currency records as required under the Money Changer license.

· Prepare and submit various reports such as daily currency exchange report, daily general cashier’s report and banking summaries as well as posting to general ledger.

Job Requirement

· At least ACCA Level 2 or LCC Higher Diploma in Accounting graduate.

· Good knowledge in accounting is necessary.

· Able to work under pressure.

· Minimum 3 years of experience.