Handling of Administrative matters and HR matters.

• Payroll
• Work Pass Application
• Document preparation, data entry and filing
• Update and maintain employees' database (in Excel and infotech)
• Arrange for trainings and appointments
• Renewal of license
• Handle and arrange for new employee and for repatriation.
• Other Ad-hoc jobs assigned

Requirements

• Min 1 yr experience
• Proficient in Microsoft Office software (Compulsory: Words and Excel)
• Effective communication skills, in both English and Mandarin
• Efficiency and accuracy
• Cooperative team member
• Willing to learn

Job Description:

1. Provide quality customer service support to customers over email and phone.

2. Perform sales order management for customer

3. Download PO from customer portal, Create Sale Order in Epicor system

4. Prepare POD for Customer shipments, Extract and tabulate data for monthly reporting

5. Ensure proper documentation records and filling

Requirement:

1. At least 2-3 years relevant experience on order processing

2. Able to take initiative and hardworking

3. Possess excel skills and knowledge such as, V-lookup, Pivot Table, and simple formular

Job Description:

· Customer Service Support

· Main focal point between sales team and customers to ensure smooth day-to-day business operations

· Ensure that customer orders and transactions are processed in an efficient and timely manner

· Responding promptly to customer enquiries and provide professional customer support

· Liaise with Singapore Finance team and monitor customer accounts as required

· Liaise with Internal Stakeholders and monitor customer logistic movement

· Manage and support administrative elements for all sales activities

· Generate and disseminate reports

· Prepare the supporting documents to facilitate audit purposes

· Perform other tasks which may be assigned from time-to-time

Job Requirement:

• Minimum Diploma with 1-3 years of customer service and relevant experience

• Proven experience in commercial role, Online Market place or logistic firm will be a plus point.

• Strong negotiation skills and experience in finding new customer.

• Excellent communication skills, with the ability to build and maintain relationships with internal and external stakeholders.

• Strategic Ability to multi-task, prioritize, and manage time effectively thinking and problem-solving abilities focus on driving results and delivering value.

• Ability to work independently and collaboratively in a fast-paced environment.

• Proficiency in Microsoft Office suite and experience with logistics management software is a plus.

Job Description & Requirements

- Able to execute AWB based on CS instructions and comply to terminal/airline requirement.

- Attend to customers’ enquiries via email wherever necessary.

- Respond to customer complaints and enquiries promptly (sense of urgency) and provide possible suggestions / solutions or assist with recovery actions whenever possible.

- Able to work in team with communication and understanding of workflow.

- Take on additional tasks delegated by Department Supervisor/ Manager.

Requirements

- Knowledge of Export documentation

- 1-2 years of working experience in Freight Forwarding company

- Able to perform given tasks efficiently and meet the deadline given by Supervisor/Manager

- Team worker

- With permit declaration knowledge of Costing and Billing is an added advantage.

- 5.5days per week (routine with team after probation)

Benefits:

• Basic Salary up to $2,800 with yearly increment based on performance.
• 5.5 days work week (Monday to Friday: 9am – 6pm | Saturday: 9am – 1pm

Job Description:

This is a full role for an Air Operation Officer located in Changi. Our client provides full-fledged freight forwarders offering full inter-model transportation services for both inbound and outbound cargos. Your responsibility involves managing import operations, including awaiting pre-alerts to handle cargo release or delivery arrangements. Responsibilities include inspecting cargo at the warehouse for discrepancies and consulting the team leader for further instructions. The role requires regular communication with customers and overseas agents, monitoring emails, and handling customs-related tasks such as pre-declaring permits and submitting shipment details via the CCN system to Singapore Customs. Additional duties include billing, email correspondence, and other air import operations tasks, with a willingness to work overtime as needed.

Qualifications:

• Minimum GCE N/O Level
• Good in MS Office – word, excel, PowerPoint

Benefits:

• Basic Salary up to $2,800 with yearly increment based on performance.
• 5.5 days work week (Monday to Friday: 9am – 6pm | Saturday: 9am – 1pm

Job Description:

This is a full role for an Air Operation Officer located in Changi. Our client provides full-fledged freight forwarders offering full inter-model transportation services for both inbound and outbound cargos. Your responsibility involves managing import operations, including awaiting pre-alerts to handle cargo release or delivery arrangements. Responsibilities include inspecting cargo at the warehouse for discrepancies and consulting the team leader for further instructions. The role requires regular communication with customers and overseas agents, monitoring emails, and handling customs-related tasks such as pre-declaring permits and submitting shipment details via the CCN system to Singapore Customs. Additional duties include billing, email correspondence, and other air import operations tasks, with a willingness to work overtime as needed.

Qualifications:

• Minimum GCE N/O Level
• Good in MS Office – word, excel, PowerPoint

Job Description:

- Custom Brokerage/Declaring Agent

- Office located at Alps Avenue, Nearest MRT Station: Pasir Ris

- Desk bound job.

- Complete Declaration at stipulated rate per day and per hour with full compliance.

- Maintain account assigned for exception declarations.

- Follow up on daily shipment holds and find solutions in a timely manner to process the customs clearance

- Respond to phone and email enquiries on brokerage- related services

- Prepare and provide various reports in a timely manner to meet customers’ timelines

Requirements:

- Able to start work immediately

- 5 working day

- Possess good work ethics and positive attitude

- Able to handle pressure & adapt in a fast-pace environment

- Knowledge in Mircosoft Excel is a must

- Expect overtime on a regular basis

Specific Job Role:

• Primary role of generating and analyzing data in system to output as useful information for decision making by management.
• Future analysis for management decision making process.

Responsibilities and Duties:

• To study into the late billing and late costing issue (AR management) - GRF, Ocean, Air
• To study into profitability by drawing data from system
• To support in reports generation for budget
• To be a team member of innovation to drive productivity and improvement through IT software
• To power BI to enhance the data visualization of individual departments.
• Provide actionable recommendation based on data findings to support strategic planning, process improvement and optimization initiatives.
• To be contributing to innovative team as a driving member at CargoWise implementation.
• To assist in overall administration in the event of upsurge in CEO and COO offices

Qualification:

• Degree or Polytechnic Diploma in any dripline
• Be converse in Excel spreadsheet
• Be numerate
• Ability to write well
• Experienced with above skills without higher qualification might be considered

Job Description:

- Custom Brokerage/Declaring Agent

- Office located at Alps Avenue, Nearest MRT Station: Pasir Ris

- Desk bound job.

- Complete Declaration at stipulated rate per day and per hour with full compliance.

- Maintain account assigned for exception declarations.

- Follow up on daily shipment holds and find solutions in a timely manner to process the customs clearance

- Respond to phone and email enquiries on brokerage- related services

- Prepare and provide various reports in a timely manner to meet customers’ timelines

Requirements:

- Able to start work immediately

- 5 working day

- Possess good work ethics and positive attitude

- Able to handle pressure & adapt in a fast-pace environment

- Knowledge in Mircosoft Excel is a must

- Expect overtime on a regular basis

Job Description

· Builds market position in the region by locating and developing close business relationships.

· Locates or proposes potential business deals by contacting potential partners.

· Foster and develop relationships with customers/clients

· Excellent in networking with Stakeholders

· Having an in-depth knowledge of business products and value proposition

· Research and stay current with market trends, client insights and competition movements.

· Responsible for driving strong sales growth to achieve sales and profit targets

· Work with stakeholders, departments to identify and manage business risks as well as external parties such as partners, suppliers, clients

· Provide sales & product information and details to end-users

Requirements

· Good application of business knowledge and principles

· A pioneering attitude that is nimble and adaptive

· Strong people and communication skills

· Stakeholder management skills

· Dynamic, self-motivated and drive for success

· Sales performance based remuneration

· At least 5 year(s) of working experience in the manufacturing sector, preferably in the wire harness or E box sector, is required for this position.

· Preferably Senior Executives specializing in Marketing/Business Development or equivalent.

Job Description:

- Custom Brokerage/Declaring Agent

- Office located at Alps Avenue, Nearest MRT Station: Pasir Ris

- Desk bound job.

- Complete Declaration at stipulated rate per day and per hour with full compliance.

- Maintain account assigned for exception declarations.

- Follow up on daily shipment holds and find solutions in a timely manner to process the customs clearance

- Respond to phone and email enquiries on brokerage- related services

- Prepare and provide various reports in a timely manner to meet customers’ timelines

Requirements:

- Able to start work immediately

- 5 working day

- Possess good work ethics and positive attitude

- Able to handle pressure & adapt in a fast-pace environment

- Knowledge in Mircosoft Excel is a must

- Expect overtime on a regular basis

1. Responsible for managing Accounts Receivables (AR) & Management Information System (MIS).

2. Lead and oversee the day-to-day operations related to Accounts Receivable and MIS.

3. Conduct a monthly review of AR accounts with other teams.

4. Ensure accurate and timely updates of receipts into system for OPs to review AR outstanding.

5. Liaise with customer and bank where necessary.

6. Identify improvement in work processes to keep up with changing business needs.

7. Responsible for Monthly/Year-end financial closing reporting and ensure all reporting/schedules are accurately and promptly prepared.

Additional Task:

1 Liaise with internal/ external Auditors for audit queries.

2. Ensure Standard Operating procedures and Knowledge Articles are up to date and properly documented.

3. Any other task as assigned.

Job Requirements:

Qualification & Work Experience

• Possess Degree in Economics, Mathematics, Statistics, Banking, Businessor other quantitative fileds, and at least 3 years work experience in AR
• Demonstrated ability to leads team.

Technical Skills

• Meticulous and handles transactional level work.
• Driven and positive attitude on learning.
• Must be proficient in MS office suite specifically Excel (VBA, macros), PowerPoint and Word.
• Working knowledge of CargoWise would be highly advantageous.

Professional Skills & Others

• Proactive.
• Good interpersonal skills.
• resilient and confident personality.
• Those residing in the East will be highly advantageous.

Job Description:

• Received enquiry from Sales or direct customer and forward to Planner with cargo details.
• Received rates from Planner, forward to Sales and follow cargo status.
• Create JOB in Cargoware for cargo details, shipper requirements and request Planner to proceed booking with quotation email.
• Provide booking confirmation to customer or Sales once received Planner.
• Manage HAWB process in Cargoware and activate service provider - Declarator for Export permit declaration.
• Monitor shipment status of uplift, arrival and any irregularity.
• Received inbound pre-alert from customer. Activate service provider - Declarator for Import permit and liaise with OPS for terminal clearance, breakdown or delivery (if any).
• AR process and ensure receipt payment from customers within granted period.
• Others - Source prices or solutions for businesses do not transit via SG if any enquiry from Sales through WCA network.

Job Requirement:

• Minimum Diploma with 1-3 years of customer service and relevant experience

• Proven experience in air freight industy or logistic firm will be a plus point.

• Strong negotiation skills and experience in finding new customer.

• Excellent communication skills, with the ability to build and maintain relationships with internal and external stakeholders.

• Strategic Ability to multi-task, prioritize, and manage time effectively thinking and problem-solving abilities focus on driving results and delivering value.

• Ability to work independently and collaboratively in a fast-paced environment.

• Proficiency in Microsoft Office suite and experience with logistics management software is a plus.

Job Description:

- Coordinate Air exports and Air imports door-to-door shipments including transshipments

- Arrange transportation and monitor shipment status

- Customs formalities (send instructions to the customs broker)

- Shipment billing and/or invoicing

- Liaise with warehouse for cargo details and movements (e.g. receiving, deliveries, etc.)

- Work with the respective project managers to coordinate shipments, plan strategies and execute adhoc instructions

- Secure flight bookings with carriers and/or master loaders

- Develop and/or maintain good relationships with carriers and/or master loaders

- General administration

- Handle customer inquiries and complaints in a timely and satisfactory manner.

- Liaise with government agencies – e.g. Customs, AVA

Benefits:

• Basic Salary up to $2,800 with yearly increment based on performance.
• 5.5 days work week (Monday to Friday: 9am – 6pm | Saturday: 9am – 1pm

Job Description:

This is a full role for an Air Operation Officer located in Changi. Our client provides full-fledged freight forwarders offering full inter-model transportation services for both inbound and outbound cargos. Your responsibility involves managing import operations, including awaiting pre-alerts to handle cargo release or delivery arrangements. Responsibilities include inspecting cargo at the warehouse for discrepancies and consulting the team leader for further instructions. The role requires regular communication with customers and overseas agents, monitoring emails, and handling customs-related tasks such as pre-declaring permits and submitting shipment details via the CCN system to Singapore Customs. Additional duties include billing, email correspondence, and other air import operations tasks, with a willingness to work overtime as needed.

Qualifications:

• Minimum GCE N/O Level
• Good in MS Office – word, excel, PowerPoint

Customer Service and Sales

• Being a true Shilla ambassador and is customer-focused. Has a positive service attitude and provides a unique customer experience
• Ensure that Shilla’s selling standard and service step is used in every customer interaction
• Welcome every customer and elevate customer service through sharing of solid product knowledge and expertise
• Engage and capitalize in upselling, cross selling and multiple selling for all product categories
• Drive and achieve individual sales target on a monthly basis in a teamwork environment

Stock Management

• Properly receive, display, and store merchandise according to company guidelines
• Completely understand and undertake the inter store transfer of merchandise according to company guidelines
• Understand the stock level of different categories and promote accordingly

Store Maintenance

• Maintain a safe and clean store environment and implement daily housekeepingduties, abide to all operational procedures

Store Operations

• Operate the POS cash register and handle various mode of payment
• Perform other duties as assigned by team leaders & superiors
• Provide customer feedback on products
• Any other duties as per assigned

Leadership

• Making decisions on issues such as recruitment, discipline, termination of employment, performance assessment and reward.

Duties and Responsibilities:

a) Maintains inventory records, including item inventory, bin locations, quantity at each level, and expiration dates

b) Creates, implements, and maintains inventory control procedures to meet company goals

c) To act as main contact point for all stock transfer and adjustment and ensure all documents are in order and with proper approvals prior to execution of stock transfer

d) To review inventory workflow, propose enhancement and documentation of inventory cycle

e) To ensure inventory is kept at a healthy level, highlight slow moving items and propose action plan

f) To check and ensure cycle count is performed by stores on a timely basis and work with stores to investigate variance

g) Manages inventory levels, ensuring accurate inventory records are maintained, and to flag out if inventory levels are not replenished in a timely manner

h) To monitor and follow up defective stock status with action plan proposed and be in charge of store return process from store

i) Participate to plan, drive and execute warehousing improvements projects through the deployment of IT, Technology, Innovation and Transformation

j) Ensuring the Quality, Safety and Environmental requirements in warehouse met and maintained

k) Ensure the warehousing operations meet the regulatory or contractual requirements

l) Ensuring documentation and keeping accurate warehouse records

m) Support warehouse management in various administrative tasks as needed

n) Actively participate and contribute to HSE initiatives & Corporate HSE programs and in HSE risk communications & mitigations

o) Any other duties assigned

Experience and Qualifications:

a) Minimum “O” level with 3 years experiences in store inventory control and shipping

b) Well-versed in inventory computerized systems, preferably SAP B1

c) Good keyboard and typing skills

d) Good communication skills in English

e) Preferably with knowledge of the aviation industry

Job Description

• To ensure given KPI are met timely and effectively
• Providing administrative, planning, organising, controlling, discipline and training functions of his departments.
• General administration, supervision and control of Supervisor and staff under the department
• Follow up with customer’ vendor and./or authorities for required task to be performed/ supported
• Co-ordinating with other sections and departments to ensure equipment are released from operation for maintenance.
• Ensuring that safety rules and regulations are complied with.
• Ensuring all mechanics are adequately trained and have refresher training.
• Ensuring that work is performed as planned or scheduled and to meet all daily/ preventive maintenance
• Ensuring the upkeep of his department’s equipment, tools and vehicles.
• Raise Asset Disposal Application (ADA) for unserviceable equipment and follow up on the update the inventory list.
• Ensure sufficient tools/ special tooling and spares are required for maintenance and ensure PR is raised and follow up if required
• Coordinate the purchase of new equipment for SIAEC.
• Ensure new Ground Support Equipment are inducted through the correct process.
• Highlight and Coordinate with GSE in-charged for other necessary matters.
• Such other duties as assigned to him by the Ops Manager

Job Requirement

• Diploma / Degree in Engineering/ Aviation/ Mechanical or related field with minimum 2 years experience in Operations/ Aviation
• Experience in managing ground equipment will be advantageous
• Proficiency in Excel/ Words/ Point and any other will be an advantage
• Possess Class 3 driving license will be a plus

Job Descriptions

• Coordinating and attending to all guest service operations and information requests from guests
• Greet, receive and bid farewell to guests at the front reception counter.
• Collect payment from guests at the front reception counter before letting them enter the lounge.
• Assist customers with their internet access requirements.
• Arrange shower facility for customers.
• Carry out regular checks of all areas of the lounge, such as the food counter, shower room, toilet, and internet area to ensure cleanliness and tidiness at all times and the functionality of all facilities.
• Maintain the customer satisfaction level to Company’s target(s) set from time to time and conduct continual improvement to achieve the highest customer satisfaction level.
• Assist in handling ad hoc projects as assigned

Requirements

• Relevant experiences in hotel or hospitality are an advantage
• Outgoing, presentable with good interpersonal and communication skills
• Able to work independently and under pressure
• Excellent command of spoken and written English
• Required to perform shift work (Morning, Afternoon, and Night)
• Will be required to work on weekends, Public Holidays with long-standing hours

Responsibilities:

• Respond to customer enquiries on stocks (exchange or loan) availability, RFQ as well as exchange order status
• Manage TAT exchanges and loan activities
• Monitor and assist in resolving critical and AOG situations in a timely manner.
• Ensure conformance to AOG response policy to include effective and timely communication and execution.
• Responsible for fulfilling ABTH replenishments within contractual commitments
• Inventory management of exchange pool units and ABTH (contract) stocks
• Perform operational activities such as system transactions, co-ordinating deliveries and ensuring follow up on customer core returns back to pool
• Expedite and identify critical support stocks under repair, if necessary to coordinate with various stakeholders to ensure timely delivery and replenishments
• Arrange and perform deliveries/shipments after working hours (24/7 AOG duty on rotation basis)
• Maintain excellent organizational and time-management skills, with strong follow-through and perseverance to handle multiple tasks simultaneously.
• Ensure validity of inventory shelf life for internal stocks
• Other tasks and responsibilities assigned by the Team-lead or Manager

Requirements:

• Diploma/Degree in Supply Chain management or related
• Experience in Aerospace Industry would be advantageous
• Maintain excellent organizational and time-management skills, with strong follow-through and perseverance to handle multiple tasks simultaneously
• Team player with good interpersonal skills
• Highly adaptable with a positive work attitude
• Ability to work well under pressure and deadlines
• Proficient in MS Office
• Knowledge of SAP a plus
• Flexible to work after office hours when required and willing to be rostered to be on standby and respond within stipulated timeframe upon activation (AOG duty)

Other Information:

• Working Hours: Monday - Friday, 9am - 6pm
• AOG standby as per duty roster, will be required
• Working Location: Changi

The incumbent will be a key driver within the Enterprise Continuous Improvement Office (ECI). He/she will manage the Continuous Improvement programme through the implementation of initiatives and build a culture of continuous improvement. He/she will also design and implement strategy, work on process and change interventions and enable technology within the organisation.

Responsibilities

1. Manage CI programme through the facilitation and implementation of various initiatives;

2. Conduct internal and external benchmarking exercises to establish and institutionalise best practices and operating systems across Business Units;

3. Design and strengthen capability for continuous improvement in the organisation;

4. Promulgate continuous improvement mindsets and coordinate the coaching of change agents;

5. Refine and execute engagement plans and other change management activities;

6. Expand and sustain the performance management deployment to measure effectiveness of improvement processes, size up opportunity for improvement in productivity, cost management and growth by supporting data visualisation and data analysis;

7. Support the reporting of KPIs and project status and analysing the performance data to identify the required actions for improvement;

8. Assist to report CI progress in various forums;

Requirements

1. Bachelor Degree in Engineering or relevant quantitative disciplines

2. Minimum 2 years of relevant experience, ideally in MRO production facilities

3. Strong data analysis and data visualisation skills

4. Strong project management skills and demonstrated ability to drive change management and continuous improvements will be key to succeed in this role.

5. Effective collaboration, communication and stakeholders’ management skills, with a proven ability to influence and drive changes among operational and business stakeholders.

SIAEC is proud to have received the 2024 'Gold Standard in Excellence in Talent Management & Acquisition Award' from the Singapore Human Resources Institute.

At SIA Engineering, we are committed to ensuring your personal information is protected and never misused. Personal data collected will be used or disclosed only for the purposes of your job application and potential employment with SIA Engineering, such as for assessing and evaluating your suitability for employment in any current or prospective position within the organization and verifying your identity and accuracy of the personal details and other information provided.

By submitting your application for this position, you consent to:

a) the collection, use and disclosure of your personal data by SIA Engineering for the purposes of your application and potential employment with SIA Engineering, including disclosing such personal data to any of SIA Engineering’s subsidiaries, affiliates or related corporations (if necessary for the processing of your job application); and

b) SIA Engineering’s retention of your personal data for 1 year for consideration of future job opportunities (where applicable)

Candidates are not required to pay SIA Engineering, any Agents, or Sub-Agents representing the organisation a recruitment fee or other fees relating to their application / employment.

Accounts Executive / Senior Accounts Executive - 6-9 Months Contract position
Contract Period: 6 to 9 months

Job Description:

• Assists in checking if invoices are in order (i.e. amount ties to purchase order, goods are MIGO in accounting software, etc) before they are processed into accounting software
• Assists in monthly processing of intercompany invoices and other vendors invoices into accounting software
• Assists in retrieving documents (physical or softcopy) when needed (i.e. audits, monthly reporting, etc)
• Assists in tasks relating to receivables
• Assists in communication and liaising with external parties when needed
• Assists in preparing reports
• Assists in system/process upgrade testing
• Any other ad-hoc tasks

Job Description

This role is an excellent opportunity for those looking to gain valuable experience and establish a strong footing in the aviation industry. You will be involved in a variety of tasks, including service delivery, data analysis, continuous improvement and resource management. You will collaborate with internal and external stakeholders, manage resources and assets, explore innovative technologies, and monitor and control costs, all while maintaining a keen understanding of business financials.

RESPONSIBILITIES

Assisting Administrative Officer, Component Services (Reliability & Modification Management) in the following duties:-

• Assisting Administrative Officer (AO) in the monitoring and tracking of off-wing rotables modifications for SIAEC’s Inventory Technical Management (ITM) Customers together with internal stakeholders.
• Assisting AO in the monitoring and tracking of off-wing rotables inventory pool for compliance with Airworthiness Directives together with internal stakeholders.
• Assisting AO in the monitoring and tracking of seed units that have been taken from OEMs for modification programmes.
• Assisting AO in the extracting and reviewing of components’ removal data/shop finding for the monitoring of the components’ reliability performance.
• Preparing of ITM customers components’ reliability performance report to the for review.
• Coordinating with relevant internal stakeholders to attain and review removal data from ITM customers for the identification and management of potential rogue units.
• Compiling of data required for the analysis of the component reliability evaluations.
• Monitoring and managing of administrative matters for the team’s General Staffs (GS).
• Any other duties assigned by superiors.

REQUIREMENTS

• Diploma with minimum 3 years working experience preferred.
• Prior working experience within the aviation industry is advantageous but not necessary.
• Strong analytical and critical thinking skills, with the ability to integrate multiple ideas and information from across various fields.
• Experience with SAP, Data Visualization Tools and Process enhancement skills is an added advantage.
• Excellent communication and interpersonal skills.
• Ability to establish team effectiveness and manage partnerships to create a cooperative working environment which enables the achievement of goals.

SIAEC is proud to have received the 2024 'Gold Standard in Excellence in Talent Management & Acquisition Award' from the Singapore Human Resources Institute.

At SIA Engineering, we are committed to ensuring your personal information is protected and never misused. Personal data collected will be used or disclosed only for the purposes of your job application and potential employment with SIA Engineering, such as for assessing and evaluating your suitability for employment in any current or prospective position within the organization and verifying your identity and accuracy of the personal details and other information provided.

By submitting your application for this position, you consent to:

a) the collection, use and disclosure of your personal data by SIA Engineering for the purposes of your application and potential employment with SIA Engineering, including disclosing such personal data to any of SIA Engineering’s subsidiaries, affiliates or related corporations (if necessary for the processing of your job application); and

b) SIA Engineering’s retention of your personal data for 1 year for consideration of future job opportunities (where applicable)

We thank all candidates for your interest in SIA Engineering Company, and regret that only shortlisted candidates will be notified.

● assist in the formulation of digital marketing strategies to build a stronger digital connection with customer

● manage and produce relevant and engaging digital content for publishing onto various digital platforms

● prepare online collateral and promotional emails and organise their distribution through various channels to

reach out to potential stakeholders/clients

● manage, maintain, update and optimise company’s website

● manage social media platforms and respond to queries from customers

● launch optimised online adverts through Facebook, Instagram, Google ad words etc to increase Company &

brand awareness

● be actively involved in SEO efforts (keyword, image optimization etc)

● measure performance of digital marketing efforts using a variety of Web analytics tools (Google Analytics,

WebTrends, etc)

● acquire insight in online marketing trends and keep strategies up-to-date

● understand new marketing trends and prepare new channels to reach customer

● identify and develop new sales leads & manage existing client accounts

● provide consultation and proposal for indoor plants and landscape solutions

● provide general sales support such as preparing quotation, order processing and delivery arrangement

● negotiate/close deals and handle customer feedback

● focus on revenue retention and revenue growth to meet sales target

● monitor and report on sales performance

● collaborate with operations team for delivery of landscape products, solutions and completion of project

● support the team with any other duties as and when assigned

● At least 1-2 years of experience in the business development, digital & social media marketing

● Diploma or degree in landscape or horticulure related field

● Stong & good customer service mindset

● Good communication, interpersonal & presentation skills, meticulous, organised

● Ability to build positive relationships with customers & employee at all level in the organization

● Team player with discipline time management and quality control

● Result oriented and able to multi task between numerous projects

● Manage project progress and co-ordinate with clients & fellow colleague

● Experience with B2B and B2C social media and email campaigns

● Skills and experience in creative content writing, able to think out of the box

● proficient in MS Office, Adobe photoshop, Illustrator, photography or videography skill

Job Highlight

• Great career opportunity & progression
• Positive Working Environment

Job Description:

• Manage admin and performance related functions
• Interact with new patients and prepare Service Contracts
• Process fee invoices and handle fee collection
• Process patients’ payment (AR) and follow up with uncollected payment
• Manage account receivable (AR) and account payable (AP)
• Assist in Full Set account & GL
• Process billings that needed
• Perform compilation and analysis of key indicators where required
• Be involved in SOP preparation and digitalization
• Process and submission of claims like CHAS, Medisave or Insurance claim
• Support administration of customer service and client feedback
• Provide day-to-day administrative support to the operation team
• Any other ad-hoc project assigned by the Management

Job Requirements and Qualifications:

• Degree in any discipline from a recognized tertiary institution
• Proficient in Microsoft Office - MS Word and Excel
• Able to work during weekend when needed
• Working at Upper Changi Road North