Job Role Description

Assist Head of Department to oversee company’s Overseas Franchise Developments and Local Leasing activities

Overseas Franchise

· Ensure uniformity on all franchise developments

· Work closely with overseas Franchisee and JV partners to ensure smooth opening of stores and launch of activities

· Collect Financial data from franchise outlets, monitor, and analyse the performance. Identify opportunities for sales growth through promotions and sharing of best practises.

· Assist in maintaining and updating of Franchise documentations i.e. SOP, new dishes launch.

· Conduct overseas / local audits and in accordance to the company guidelines and report findings for follow up actions.

· Work with marketing department to supply franchisees with essential support. Policing marketing and social media contents to ensure compliances.

· Perform administrative duties for the franchise management team, such as arranging travel, draft training itinerary, coordinate visits, preparing trip reports and organizing bi-annual business review meetings.

· Using available franchise tools, conduct preliminary franchise assessment for new interested parties.

Local Leasing

· Assist HOD in reviewing Tenancy agreements and conditions.

· Report on traffic and tenant mix observation for potential sites enabling smooth decision-making process.

· Conduct market pricing analysis to ensure we are competitive in prices across different food establishments (food courts, coffeeshops, restaurants).

· Support and liaise with various departments to ensure compliance with lease management practices and administration

Secondary Tasks

· Facilitate ordering of ops / store supplies for franchisees during pre and post store opening as and when required.

· Get involved and brainstorm ideas not limited to conducting surveys for new concept if any.

· Work closely with other departments such as Operations, Culinary and Project teams for new projects’ delivery and implementation

· Any other Ad-hoc activities

About the Company

US MNC based in Singapore, this SEA regional hub focuses on safety, identification, and compliance solutions, offering products such as labels, signs, safety devices. It collaborates with distributors and produces tags and labels to support industries like electronics, telecommunications, and aerospace.

About the Job

You will manage tax tasks: reconciliation, journal entries, GST returns, tax filings, and transfer pricing documentation.

• Ensure timely submissions for tax instalments, regulatory filings, and compliance with IRAS requirements.
• Liaise with tax managers, advisors, and authorities on audits and correspondence.
• Prepare accurate financial closings, Income Statement, and Balance Sheet analysis.
• Support business reporting, ad hoc analyses, and audit processes.
• Conduct account reconciliations and resolve discrepancies.
• Assist with finance documentation, regulatory audits, and ISO/IATF compliance.
• Provide training on Concur/ReadSoft and handle system-related issues.
• Drive process improvements and assist with ad hoc assignments.

Requirements:

You would need min fegree in accounting, finance, or related field with 2–5 years of experience. Other requirements are as follows:

• Knowledge of US GAAP, SFRS, and tax accounting preferred.
• Strong analytical, organizational, and Excel skills.
• Effective communication, adaptability, and leadership qualities.
• SAP experience is a plus.

R1332781

• Perform general administrative and operational duties.
• Maintain and update service provider and client records.
• Manage paperwork and handle formalities related to claim matters.

Requirements:

• Diploma and above
• At least 1 year of relevant working experience.
• Proficient in MS Office.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Job Responsibilities

• Overseeing day-to-day operations of the Clinic to ensure a smooth and seamless delivery of services

• Perform reception duties such as registration of patients, answering phone and email queries, scheduling of appointments, referrals and insurance claims

• Cashier duties and manage patient enquires

• Manage the duties of Clinic Cordinator

Job Requirements

• Candidate must possess at least Professional Certificate/NiTEC in Accounting

• Proficient in Microsoft Office applications

• Customer service oriented

• Preferably experience in Healthcare / Medical care

• Good communication skills (phone and email)

• Able to work independently in a dynamic environment with a passion for improving operations

Job Responsibilities:

• Ensure compliance with all employment laws and regulations.
• Stay updated on changes in work legislation and industry standards.
• To perform full spectrum of HR duties
• Oversee recruitment and selection processes, including sourcing, interviewing, and hiring new employees.
• Develop and implement HR strategies, policies, and procedures.
• Design and run employee training and development programs.
• Maintain HR records, including employee files, compensation, and benefits information.
• Handle employee relations and resolve any workplace conflicts or issues.
• Administer compensation and payroll programs and ensure accurate processing of payroll.
• Develop employee recognition and rewards programs.

Job Requirements:

• Diploma/Bachelor’s degree in Human Resources or a related field.
• Excellent communication and interpersonal skills.

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PURPOSE:

As our Operations Support Executive, your role is pivotal in ensuring stability, security and performance of our end users across APAC and regional entities. You will collaborate with local and regional technology teams to implement, maintain and optimize endpoint solutions to our staffs. The ideal candidate needs to be highly independent, will possess strong technical acumen, thirst for curiosity and a commitment to delivery quality outputs

RESPONSIBILITIES & TASKS:

• Provide guidance to IT Support Engineers and Helpdesk, working closely to troubleshoot and resolve issues promptly.
• Implement, manage and deploy endpoint solutions to end users in accordance to internal roadmap
• Provide technical support to end user requests and manage user expectations.
• Key contributor for supporting Microsoft solutions not limiting to M365 Admin Center (Intune, MDM, SharePoint & Teams)
• Manage relationships with internal business teams and outsources vendors to ensure timely support and resolution of issues.
• Crafting new guidelines, reviewing existing documentations to keep up to date with evolving times.
• Taking lead in service improvements to strive for optimum performance for existing processes and new solutions.
• Collaborate with different business departments to support company events and VIP meetings.
• Willing to travel and support different office locations within Singapore.
• Any other ad hoc tasks assigned by supervisor.

WHAT WE ARE LOOKING FOR:

• 3 or more years of related IT experience
• Degree in Information Technology / Engineering, or relevant qualifications.
• ITIL certified is an added advantage
• Proven experience in a senior engineer or team leader role. Field experience in Microsoft 365 Office Suite, SharePoint, Power Apps, Admin Centre
• Proficient in Active Directory, Exchange, SCCM, Win10 and Win11 OS. (Powershell and Windows scripting is an added advantage)
• Experience in managing internal/external stakeholders and vendors
• Experience in leading a team to support VIPs would be advantageous
• Strong service ethic and great communication skills
• Passionate about delivering quality no matter the scale of the task
• A detail oriented self-starter, down to earth and open-minded
• Team player, resourceful and able to work independently with ambiguity under tight schedules

On behalf of the hiring company, we are looking for suitable personnel to join them as an Administrative Executive

Responsibilities

• Prepare schedule letters quotations for customers and follow up
• Coordinate with internal and external stakeholders to ensure work success.
• Input and maintain data in systems
• Handle incoming and outgoing correspondence, including emails, phone calls, and mail.
• Organize and file documents according to established procedures.
• Any other duties assigned from time to time

Requirements

• Diploma in Business or related discipline
• Minimum 1 year of relevant experience
• Comfortable in communicating with clients
• Able to work well independently and in a team
• Comfortable working in an engineering environment
• Well-versed with Word, Excel, and process systems
• Attention to detail and accuracy.

Work location: East (short working distance to MRT)

EA License: 22C0971 | R21101298

Job Descriptions:

1. Responsible for the full sets of financial statements for the subsidiary companies and ensure monthly financial reports and schedules the financial statements are prepared accurately and timely

2. Perform daily accounting and finance duties including AR, AP processes, GL, tax, and bank reconciliation

3. Prepare monthly cash flow projection, annual budget and ad-hoc forecast

4. Prepare statutory filings including financial statements and tax related (corporate and GST)

5. Liaise with the auditors to ensure timely completion of audit and preparation of audited financial statements

6. Ensure effective management and internal controls are in place

7. Any other assignments or duties assigned

Requirements:

1. Degree in Accounting with professional qualification preferred

2. Minimum 2-5 years working experience preferably in the real estate sector

3. Possess strong analytical skills, meticulous with high level of integrity

4. Able to multi-task, cope with urgent request and have worked in a fast pace environment

5. Proactive team player with a strong sense of responsibility, committed & possess a "can do" attitude

6. Good oral and written communications

7. Proficient in Microsoft Excel, Word and PowerPoint and hands-on experience with Microsoft Dynamics (Navision) and Cognos will be an advantage

8. Knowledge of Singapore Financial Reporting Standards (SFRS)

9. Flexible, an inquisitive mind and keen to learn and pick up new finance work

The Material Management Officer with assist the Purchasing Manager / Director in overseeing the entire process of acquiring, storing, and distributing materials or goods within an organization. The role ensures that the right materials are available at the right time and at the right cost, and work closely to ensure that all materials are responsibly and sustainably sourced.

Summary of Responsibilities:

• Work closely with the procurement team to ensure that materials sourced are sustainably sourced and handled.
• Ensure timely ordering of materials based on inventory forecasts and usage trends.
• Manage the procurement process, including issuing purchase orders, tracking deliveries, and resolving any discrepancies.
• Oversee the storage and safe handling of materials in store.
• Ensure proper organization and labeling of materials for easy access and retrieval.
• Ensure the materials meet the required quality standards, especially complying with GSTC Standards.
• Documentation and Reporting: Maintain accurate records of inventory, procurement orders, supplier contracts, and material usage.
• Supports Receiving & Store Officers’ duties in their absence.
• Assist with Beverage store, inventory stock count, and issuance of requests, practising FIFO arrangement and issuance.

Requirements

• Minimum GCE "O" level with some experiences in Accounting and Finance
• Preferably with experience working in hotel or tourism industry
• Great communication and negotiation skills
• Proficient in Microsoft Office applications
• Display initiative and willingness to learn
• Commitment to professional values

• To review all Authority's and Contractor's drawings
• To provide all relevant endorsements required by the relevant authorities
• Supervise all civil, structural and geotechnical building works, both permanent and temporary
• To ensure that contractor had obtained all necessary permits and clearance to work
• To conduct site inspection and ensure that contractor(s) implement corrective actions and timely preventive/mitigation measures to protect surrounding structures
• To coordinate the contractor, AC, QP(D), relevant agencies, including interfacing contractors and consultants etc for the works
• To review, evaluate and assess all formwork structure, formwork support systems etc
• To review and supervise safety, environmental and health matters
• To supervise the installation of instrumentation
• To supervise sanitary and plumbing installations, pump drainage works etc
• To review, evaluate and assess the monitoring of instrumentation and interpretation of the results and provide analytical results/presentations
• To review Contractor's design and supervise all works

Criteria:

- Min 3 years of experience in Cut & Cover tunnelling or supervision of installation of monitoring instruments, collation of monitoring data and use of software for presentation of monitoring data for analysis and interpretation.

- Diploma in Civil and Structural Engineering

- Possess a valid RTO cert by JAC of IES/ACES as QSS Singapore

- Possess a valid RTO (Tunnel) cert by JAC of IES/ACES as QSS Singapore

*Please note that working hours for this role is 56 hours/week

Our client is a restaurant management company that operates and franchises in Singapore and other Asian countries.

• Assess market trends to uncover and evaluate new food and beverage retail leasing opportunities that foster business growth.
• Develop relationships with tenants, landlords, and stakeholders to negotiate and close lease agreements.
• Work with marketing and operations teams to drive leasing efforts and support tenant onboarding.
• Monitor and report on the performance of leased properties, ensuring alignment with business objectives.

Requirements:

• Diploma and above
• At least 2 years of business development and leasing management experience in F&B or retail industry.
• Proficient in Microsoft Office skills for data and reports.
• Good knowledge in commercial leasing processes.
• Proven negotiation skills, communication, and build strong relationships with diverse stakeholders.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

• Create leads through various channels such as cold calling, networking, and referrals.
• Identify potential clients and present the products/services according to their needs and requirements.
• Monitor project progress, performance, and issues, and take corrective actions.
• Always display excellent customer service and maintain long-term relationships with clients.

Requirements:

• Diploma and above.
• At least 2 years of B2B sales experience preferably in Corporate Gifts.
• Sales driven with good presentation and negotiation skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

• Perform full spectrum of accounts receivable
• Responsible for timely and accurate billing of invoices, debit/credit note, etc.

Requirements:

• Diploma in Accounting
• At least 2 years of experience in Accounting and Finance.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

• Singapore Based (Eunos)
• 5.5days, Monday - Friday (9am to 6pm) Saturday (9am -1pm)
• Salary range: SGD 2600 - SGD 3500
• Experience in programme coordination, preferably in a social service or healthcare setting; Min 1 year of relevant experience with conducting programmes
• Career Progression Opportunities

Job Details

As a Programme Executive, you will be part of the Centralised Programme Coordination Team, and will be responsible for ensuring that programmes are delivered in a consistent, effective, and efficient manner that meet the required standards of relevant policies and regulations.

Job Responsibilities:

• Plan, organise and conduct active ageing programmes to the elderly in the community.
• Ensure that programmes meet the required standards and achieve the desired outcomes of client engagement
• Implement new programmes and/or services for service users based on needs.
• Conduct programme evaluation to gather feedback for all regular programmes
• Identify areas of improvement and initiate enhancements/improvements.
• Coordinate and manage stakeholders communications for programmes and services.
• Guide volunteers in executing programme activities.
• Manage programme budgets and resources.
• Work with other organisations to execute programmes.

Job Requirements

• Diploma in any discipline
• Experience in programme coordination, preferably in a social service or healthcare setting
• Min 1 year of relevant experience with conducting programmes

Kylen Seah Reg No: R24124248

The Supreme HR Advisory Pte Ltd EA No: 14C7279

• Create leads through various channels such as cold calling, networking, and referrals.
• Identify potential clients and present the products/services according to their needs and requirements.
• Monitor project progress, performance, and issues, and take corrective actions.
• Always display excellent customer service and maintain long-term relationships with clients.

Requirements:

• Diploma and above.
• At least 2 years of B2B sales experience preferably in Corporate Gifts.
• Sales driven with good presentation and negotiation skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Our client has more than 20 restaurants in Singapore that provide various dining concepts that refined tastes of both local and international food enthusiasts.

• Responsible to source for new or alternative supply on products and services.
• Manage purchasing activities and services based on company's needs.
• Negotiate optimal prices for goods and services while maintaining quality standards.
• Supervise process and supplier performance and resolve issues with suppliers.

Requirements:

• Diploma in Procurement and Supply Management or equivalent
• At least 2 years of hands-on experience in procurement or purchasing specifically in the F&B industry.
• Proficient in MS office and SAP.
• Team player with good interpersonal and communication skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Job Responsibilities

Project Management

· Support Regional IT security / infrastructure project rollout to subsidiary group companies.;

· Manage and update IT Project and Knowledge online document library;

· Technical support for IT security and networking service infrastructure;

· Organize periodic meeting and management report.

IT Security Policy / Solution Rollout

· Explain Global IT standard polices and guidelines, manuals to group companies;

· Assess, analyze existing IT policy and environment;

· Support improvement planning, execution and issue escalation;

· Guide and support group companies to implement IT SOP.

Communication

· Proactively communicate, track performance and milestone metrics to project members and IT leadership

· Communicate to various functional departments in regards to support projects, process changes,

issues and deliverables.

Job Requirements

· At least 3-5 years of equivalent IT working experience;

· Knowledge and project management experience on Networking, Server and information security;

· Knowledge and relative work experience on IT governance / secuirty frameworks;

· Proficient at MS office Powerpoint, Excel and Project;

· Meticulous with strong analytical and problem solving skills;

· Service oriented, team player;

· Excellent interpersonal skills, with the ability to communicate with all levels and external partners/vendors as well.

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No. 01C4394 (PERSOLKELLY SINGAPORE Pte Ltd)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Responsibilities:

· Liaise and build relationship with new and existing suppliers and customers

· Cost calculation and prepare quotations

· Prepare budget and sales forecast

· Monitor sales and profitability

· Follow up on AP and AR

· Forex Management

· Prepare Sales and profit report

· Manage forwarders and 3rd party providers for storage, logistics and transportation arrangement

· Sales and Marketing (Business Development, meeting with customers and vendors)

· Planning and administrative (forecast planning and cost calculation)

· Operation (Urgent Shipment handling, quality issue handling, Ad-hoc)

Requirements:

· Degree in any fields preferably in Chemical Engineering/Bio Engineering/Supply Chain Management

· 1 to 2 years working experience

· MS Office

· Travel twice a month mainly in SEA

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No. 01C4394 (PERSOLKELLY SINGAPORE Pte Ltd)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Our client has more than 20 restaurants in Singapore that provide various dining concepts that refined tastes of both local and international food enthusiasts.

• Responsible to source for new or alternative supply on products and services.
• Manage purchasing activities and services based on company's needs.
• Negotiate optimal prices for goods and services while maintaining quality standards.
• Supervise process and supplier performance and resolve issues with suppliers.

Requirements:

• Diploma in Procurement and Supply Management or equivalent
• At least 2 years of hands-on experience in procurement or purchasing specifically in the F&B industry.
• Proficient in MS office and SAP.
• Team player with good interpersonal and communication skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Job Description

• Deliver sales targets and meet campaign key performance indicators (KPIs) which includes sales targets, call quality and operational standards
• Conduct telemarketing calls to promote General Insurance products with clear product knowledge and references, to existing and prospective customers
• Identify opportunities to cross-sell and up-sell
• Convert leads provided by the company to sales through telemarketing activities
• Ensure all call activities are conducted with full adherence to regulations and in line with Quality Assurance standards
• Update customer information in the database

Requirements

• Any education background
• Prior experience working in telemarketing or sales function and/or the financial services sector preferred
• Training will be provided
• Comfortable with outbound calls and stakeholder interactions
• Confident communicator with good verbal skills
• Sufficiently resilient to handle rejection and objections from customers
• Persuasive and committed to meet/exceed sales targets
• Sales-driven and possess a can-do attitude

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Position: Sales Executive (Supplier of Construction equipment and material)

• Salary: Basic $2500 + Car Allowance $800 + Mobile Allowance $80 + Commission
• Office location: Jurong East
• Working Days: Monday to Friday (8:30am - 5:30pm)

Requirements

• Several years’ experience preferably in sales of construction equipment and materials
• Clean driving license and own transport

Responsibilities

• Manage, maintain and build rapport with clients
• Develop new accounts and grow customer base
• Diligently follow up on customers requirements
• Prepare and submit quotations
• Prepare and meet monthly sales target and collections

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Job Description

Responsibilities

• Identifying new accounts and qualifying new inbound and outbound sales opportunities
• Run customer calls to qualify potential opportunities and set introductory meetings for the Sales team
• Work closely with Marketing to provide feedback on campaign performance, improve lead qualification and lead scoring
• Partnering closely with Sales to strategically penetrate key accounts
• Develop strong sales and product knowledge
• Nurture early phase opportunities for future pipeline potential
• Update lead and prospect activity to ensure effective lead management
• Exceed monthly opportunity quota and other KPIs set by management
• Be the first point of contact for customers who need help finding solutions
• Develop customer-centric sales skills to deliver a stellar customer experience

Requirements

• Diploma/Degree with at least 3 to 5 years relevant work experience, preferably in the tech sector
• Prior experience in pipeline building and lead qualification (Ability to drive revenue and expand client relationships in areas such as automation, robotics, and software solutions for industrial applications)
• Excellent written and verbal communication skills
• Ability to multi-task, prioritise and manage time effectively
• Self-starter, goal-oriented, passionate about technology, and capable of quickly learning new IT solutions
• Monday to Friday, 08:30 AM - 05:30 PM, Basic + KPI Incentive + Commission + 1 mth Bonus, Newton and Benoi, perm role
• Job Reference: QYX7WYX5

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to [email protected]

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

Tel: 6950 9754

EA Registration Number: R22110899

EA License number: 02C4944

EA Personnel: Celeste Wong Xin Yann

Responsibilities:
- Conduct administrative and operational tasks of the Centre
- Provide quality customer service through understanding of customers’ queries and needs
- Ensure that all customer enquiries are satisfactorily managed, resolved and closed within agreed timeframe
- Reporting of student enrolment, assessments and withdrawal to HQ
- Ensure student management system is updated on a timely basis for all student movements
- Assist customers on payment related matters and actively monitor/chase for outstanding payments
- Manage the petty cash float kept in the Centre
- Safeguard the safety and welfare of our students
- Ensure the cleanliness of the Centre is well maintained
- Ensure that student resources, stationery and merchandise are well stocked in the Centre
- Any other ad hoc duties

Experience and qualifications:
- GCE ʻNʼ/'O' Level / NITEC or equivalent
- Minimum 1 year of relevant work experience preferably from Education, Retail, Airlines or any other customer centric industries
- Proficiency in Microsoft Office and knowledge of ERP software

The Candidate to have the following traits:
- Possess good spoken and written communication skills
- Proactive with good organisational skills and time management
- Kind and nurturing approach when interacting with children
- Adaptable and keen to work in a fast-paced environment

Company benefits:
- Medical and dental benefits
- Incentive program
- Staff discount for I Can Read lessons

Working hours:
- Wednesday to Friday from 1pm to 9pm
- Saturday and Sunday from 9am to 6.30pm

Responsible for assisting Paiza guests during their visit to Marina Bay Sands (MBS).

Job Responsibilities

• Provide excellent and delightful service to all Paiza guests and assist them with their needs and requests.
• Provide personalized service and strive to establish close rapport with Paiza guests.
• Assist with Special Events and Promotions.
• Conduct MBS Casino tours for Paiza guests.
• Explain and upsell programs (with the relevant terms and conditions) to potential Paiza players.
• Work closely with stakeholders (such as Sales, Transportation, Front Office, Cage, Table Games, etc.) on guests’ requests and feedback, and ensure that excellent guest satisfaction is achieved.
• Ensure compliance with the organization’s guidelines and regulations when carrying out work duties.
• Perform all other ad hoc duties as and when required.

Job Requirements

Education & Certification

• Diploma in hospitality or related field preferred

Experience

• Prior experience in Sales or Customer Service role preferred.

Other Prerequisites

• Customer-focused, excellent team player and possess good problem-solving skills.

• Willing to work various shifts, including mornings, afternoons, and overnight, as well as on public holidays.

• Competent in Outlook and Microsoft Office program (Word, Excel, PowerPoint)

• Working days: Mon - Fri (office hours)
• Work location: Central Area - Novena/ Chinatown/ Havelock / Clarke Quay (will be based in 1 of the office location)
• Salary: UP $3300 per month
• Contract duration: 6 months or 1 year contract (subject to operations needs & individual performance)

Responsibilities:

• Conduct outbound calls & site visit to ensure timely consent collection
• Reach out to the respondent from selected establishment to participate and in digital survey data transmission
• Explain survey objectives and procedures to respondent on the confidential database to be extracted
• Interpret survey questions to help respondents’ comprehension
• Compile, record, input results and data from interview surveys into the system
• Conduct administrative tracking of the collection progress.
• Ensure that the given KPI are being met based on the project timeline
• Identify and report problems in obtaining valid data

Requirements:

• At least 2 years experience in administrative & customer service
• Prior experience in call center environment will be beneficial
• Able to work in a fast paced environment & achieved assigned targets/KPIs
• Well spoken & good communication skills
• Proficient in MS office, especially Excel

Interested candidate please click "APPLY"to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile https://go.persolkelly.com/job/apply/6946

Should you be interested in this position, please contact Coco at 8121 4759 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23117223 (Poh Siew Ling)