1. IT Technical Responsibilities

1. Maintenance, administration and monitoring of Servers
2. Perform Server administration and management of windows servers, VMWare, AD Domain services, AD Certificate services, DHCP, DNS, MS Exchange and Email filtering
3. User account creation and deletion for Windows, Emails, BT, VPN, Messenger and door access
4. Maintenance/ Administration of Network Infrastructure
5. Maintain and update firewall settings
6. Monitor and maintain computer systems and networks, routers, switches, voice circuits, leased lines, telephone lines, etc for the smooth operations of the Company
7. Assist IT Manager in implementing information and cyber security and control structures
8. Handle system backup, storage management and system recovery.
9. Conduct servers backup (daily/weekly/monthly backup)
10. Handle renewal of maintenance services for IT equipment/ software licenses
11. Perform tests and evaluations on new software and hardware
12. Liaise with vendors for IT equipment purchase and technical support
13. Liaise with vendors for new voice circuits, leased lines, data subscriptions, etc
14. Check invoices from vendors & perform cost allocation (Voice circuits & data subscription) for Finance
15. Provide desktop support duties
16. Workstation and trading phone setup for new users
17. Install and configure computer hardware, software, systems networks, printers and scanners, etc.
18. Provide technical support for User Desktops, BT Trading system, voice circuits, etc across the company (in person or over phone)
19. Support of desktop applications like Bloomberg and Refinitiv related applications
20. Troubleshoot hardware and software issues
21. Rollout Windows updates and patches
22. Regular checks for PC and Server OS patches and updates

2. Others

1. Assist in office renovation
2. Shifting of User positions or desk positions
3. Perform duties of an SMO – Safe Management Officer (acting as a back-up for the main SMO)
4. Any adhoc assignments by Management

Requirements:

- Minimum Diploma in Information Technology related field

- Minimum 1 year of experience

- Experience in firewalls, routers and switches configurations

- Experience in MS Active Directory Account, MS Exchange, VMWare and Linux administration

- Meticulous, resourceful, independent, good interpersonal skills and sense of responsibility

- Possess MCSA, MCP, CCNA knowledge and working experience in financial sector will be added advantage

- Good interpersonal skills

- Willingness to work on weekends and public holidays occasionally

COMPANY DESCRIPTION

CrimsonLogic, part of the PSA Group, is a global technology company that digitalises and simplifies global trade for businesses and governments around the world through intuitive and delightful solutions.

With over 35 years of experience advancing trade facilitation, compliance, port operations, government services and logistics, we push the boundaries of technology with insightful innovation and deep domain expertise of global trade driven by customer-centricity at our core.

Having pioneered the world's first single-window trade facilitation system, we continue to drive the digital transformation of global trade in over 40 countries with sustainable, impactful solutions for a more seamlessly connected world.

RESPONSIBILITIES

• Attend and respond to incoming Calls, Emails and Call-Back requests,Live Chats (if applicable to the supported Project),
• within Service Levels and to deliver pleasant Customer Experiences• Logged all calls reported into the case management system
• Follow-up on all outstanding cases till closure
• Maintains and accurately update customer's enquiry, problem andresolution into the case management system

The following would depend on the experience of the candidate and on needbasis:

• Generates management reports
• Provides assistance and guidance to junior colleagues
• Perform other duties as assigned

• Minimum 1 year of call centre experienc
• Customer service / Soft skill
• Good communication skills (speaking and writing) ability to multi-task e.g. on the call and keying into the ticketing system at the same time. We operate on a leveraging shared model where CSOs/Agents support more than 1 project.
• Interested with policy and procedures, application/eService usage and/or transaction behaviour support in Contact Centre via phone, email, online and digital platform.
• Tech savviness candidates are preferred as we deal with usage guidance and simple troubleshooting.

Must-have skills

• Good Communication

Preferable skills

• Knowledge from Contact Centre Environment

Job Description

• Order taking and processing of Wet Market, Supermarket and/or Food Service customers' orders
• Handle customer enquiries and feedback
• Customer Account servicing
• Update pricing and allocation of stock in ERP system

Job Requirements

• Min O Level with 2 years similar experience
• Meticulous and organised individual
• Excellent interpersonal skills
• Mandarin language essential due to product (pork) and customer base.
• Proficient in MS Office
• Microsoft Dynamic (Navision) knowledge will be an advantage
• Able to work on Saturdays & Public Holidays
• Alternate Saturdays (9.00am to 6.00pm)

Trust Administrator Officer

- Assist in setting up trust structures and the client on-boarding process.

- Act as point of contact for clients, liaise with clients on the administration of trust accounts.

- Day-to day duties includes attend to client queries, coordinate trust account activities, carry out trustee function, and properly document the account files.

- Carry out day-to-day unit trust administration duties for unit trust accounts and ensure that net asset valuation reports are prepared and delivered to unitholders on timely basis.

- Assist in the opening of banking and custodian accounts on behalf of trust accounts.

- Conduct periodic review of assigned trust accounts to ensure that they are being administered in accordance with company policies, jurisdiction and legal requirements.

- Ensure that all accounts met regulatory requirements and to report any breaches.

- To acquire and enhance technical skills where required, keep abreast of market developments.

Requirements

• Minimum 3 years of working experience in wealth planning, trust and other fiduciary services. Working experience in unit trust administration preferred.

• Professionally qualified – STEP or ICSA or studying towards the qualification.

• Proactive, responsible, attention to detail, strong client relationship management and interpersonal skills.

• Perform routine and periodic inspections on building services/facilities, submit reports or defect lists to the manager, and carry out necessary rectifications.
• Conduct installations, troubleshooting, and preventive/corrective maintenance on systems such as HVAC, electrical, fire protection, plumbing, and building management systems.
• Address tenant complaints, service calls, and breakdowns, carry out repairs, and submit relevant maintenance reports to the manager.
• Oversee contractors, ensuring maintenance and repair work is done according to specifications, safety protocols, and quality standards.

Requirements:

• Nitec in Mechanical/Electrical Engineering or equivalent
• At least 2 years of experience in performing building inspections, maintenance, and repairs for Commercial Building.
• Strong knowledge in M&E systems (HVAC, electrical, fire protection, plumbing, and building management systems).
• Good troubleshooting and communication skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

ROLE & RESPONSIBILITIES:

Project site supervision, inspection, documentation and coordination for structural, architectural, M&E works for public housing project

JOB DESCRIPTION:

· To assist the Consultant in supervision of the construction of the Structural Works under the Building Control Act.

· To assist the Consultants in supervision of the construction of the Architectural and M&E works as required by the Consultants and the Developer.

· To ensure all works on site, including installation methods and materials used are in accordance to contract specifications and approved drawings.

· To supervise and inspect the contractor’s works to ensure the works on site are of the expected quality.

· To ensure proper site documentation is maintained.

· Monitoring the construction activities.

· Conduct pre- and post-completion inspections.

· To conduct other related duties as required by the Consultants and Developer

JOB REQUIREMENTS:

· Minimum 3 years of experience in the supervision of building projects in Singapore, preferably in HDB projects.

· Possess at least the National Construction Certificate of Supervision (NCCS)

· Experience in precast structural works, prefabricated bathroom unit construction works and able to supervise architectural works or M&E works are essential. Candidates who are able to supervise inter-discipline works would be beneficial.

· Conversant in statutory code and requirements for site supervision, quality control procedures and construction administration.

· Good communication and coordination skills

· Employment contract period is approximately 24 months (with option to extend)

· Able to start work immediately preferred

· 5.5 days work week.

Working Location: Flora Road (nearest MRT Tampines East)
Salary Range: $2600-$2900

Job Responsibilities

• Providing operational support to clients, and to site team.
• To assist the Reporting Officer in the operation and administrative works:
• Updating work schedule;
• Renewal of licenses with government and statutory board;
• Process enquiries/ feedback and remain highly contactable for clients.
• Defect list and fixing date of inspection and closing summary of defect list and appointment dates.
• Process security pass, access card/carpark, bicycle label.
• Process deposits and refunds.
• Follow quality assurance procedures including cleaning, security, repairs, maintenance, painting, air-conditioning, fire-protection, lifts and emergency procedures.
• Ensure compliance of PDPA when developing and implementing. policies and processes for handling personal data.
• Ensure the cleanliness of the estate daily.
• Conduct scheduled checks and inspection, escalate irregularities to management and to clients.
• Review and recommend replacement/improvement plans for managed sites.
• Ensure building statutory requirements are complied.
• Provide essential customer service support to the residents and owners.

Job Requirements

• Relevant Experience
• Diploma in Building & Estate Management / Building Services or equivalent

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

1. Provide support to the Branch’s day-to-day AML/CFT operations, including real-time and post transaction monitoring, batch screening reviews, onboarding and periodic review of high-risk customers, STR filing, reviewing changes in customer risk profile, and maintaining system integrity of the AML System.

This involves analysing alerts generated by the AML system to determine appropriate disposition or escalation, understanding ML/TF typologies to actively identify suspicious transactions for STR filing, assessing associated risks and providing recommendations to the management regarding the onboarding and continuation of relationships with higher risk customers, and coordinating with vendors as well as the relevant IT officers at the Head Office

2. Contribute to AML/CFT related projects, compliance testing, Head Office reporting, surveys, and policies and procedures reviews and updates.

This entails staying informed about changes in the AML/CFT landscape in Singapore, updating the Head Office on these changes and their impact on the Singapore Branch, reviewing and updating the relevant AML/CFT Policies and Procedures on an ongoing basis, independently managing the EWRA process including collection data, and recommending enhancements to improve methodologies, such as customer risk model and TM scenarios and parameters, and participating in AML/CFT related surveys and RFIs.

3. Assist in ensuring the business operations comply with the new and updated requirements of the Monetary Authority of Singapore (e.g. Notices, Guidelines, Information Paper, Circulars, etc.).

This involves conducting gap analysis against existing internal controls, developing action plans, engaging in discussions with various stakeholders, driving the implementation of gaps within the timeline and updating management on the implementation progress.

4. Handle and/or advise internal (e.g. Head Office, Business Department) and external (e.g. external auditors) stakeholders on AML/CFT related enquiries and conduct AML/CFT trainings.

This requires familiarization with AML/CFT laws and regulations and internal rules, preparation of training materials and sharing of the new processes and measures with the relevant departments.

5. Provide support to the Risk & Compliance Department on any other regulatory compliance matters (i.e. non-AML/CFT matters) and participation in special or ad-hoc projects as required.

• To review all Authority's and Contractor's drawings
• To provide all relevant endorsements required by the relevant authorities
• Supervise all works including all civil and architectural works, plumbing, sanitary, drainage, irrigation and sewer system, commuters facilities, road works, trial trenches and utilities diversion etc.
• To coordinate the contractor, AC, QP(D), relevant agencies, including interfacing contractors and consultants etc for the works
• To review, evaluate and assess all formwork structure, formwork support systems systems and gantry crane and submit evaluation report endorsed by a PE
• To review and supervise safety, environmental and health matters
• To supervise the installation of instrumentation
• To supervise sanitary and plumbing installations, pump drainage works etc
• To review, evaluate and assess the monitoring of instrumentation and interpretation of the results and provide analytical results/presentations
• To review Contractor's design and supervise all works associated to micro-tunneling and mining, Flyover works, sewer diversion (including shaft construction and pipe-jacking operations.

Requirements:

• Diploma or Degree in Civil and Structural Engineering
• At least 4 years’ of experience, of which 3 years experience in either geotechnical works or airport construction.
• Possess a valid RTO cert by IES Singapore

• Accountable directly to the CEO for executing the company’s mission, overall strategy, and business plan in all aspects of the business and operations.
• To support the CEO and executive team in all aspects of the business and operations.
• To improve daily organization and workflows to ensure maximum operational efficiency.
• Responsible for the day-to-day administrative and operational functions, with responsibility for all governance and operational practices.
• To lead, inspire, develop, and guide a high performing team across various business functions including Claims, Compliance, Human Resources, Office management, and Technical Administration.
• To assist in recruiting, profiling, and selecting talent to build and maintain the organization.
• To ensure successful onboarding of new teams and colleagues.
• Oversees, implements, and refines agency and company operations to ensure company targets for revenue and profitability are met.
• Oversees education and can provide coaching, training, and development programs to increase staff capability and agency expertise.
• To monitor production and monthly goals for all producers.
• To cultivate and grow trusted relationships with key customers, partners, vendors, management, and external stakeholders such as advisors, regulators, and vendors.
• To lead the liaison with government authorities including MOM, CPF Board, MAS, etc.
• To ensure regulatory compliance.
• To work with the Compliance Officer to assist International Compliance team in developing a strategic approach to Risk and Compliance across Ardonagh Specialty’s International Offices.
• To be a trusted advisor to the business to help achieve good customer outcomes and positive regulatory relations.
• Working with the Compliance Officer and the business to ensure all regulatory, operational and conduct risks impacting the segment have been identified, assessed, and have appropriate controls/being appropriately monitored.
• To ensure there is on-going assurance of and adherence to relevant Group Policies and Business Standards.
• Involvement in ad-hoc projects to improve processes, documentation, standardization as directed by the Price Forbes Asia Board.
• Assisting the CEO of APAC with all operational and financial planning considerations for any future expansion in Asia.
• Any other relevant tasks that the CEO may from time to time require you to enact.
• Board

1. Attendee whilst Acting COO, and to become an Authorized Board Director upon formal appointment.

• General Operations

1. Overseeing the day-to-day administrative and operational functions of a business
2. Ensure team members are clear about their roles, responsibilities, objectives, key performance measures and work schedule.
3. Coach team members to support high performance, acting as a role model.

• HR

1. Review and approve monthly salaries with HR Manager.
2. Review and recommend annual bonuses and increments with CEO.
3. Review and approve contracts for new hires.
4. Ensure all staff complete mandatory CPD and training.

• Compliance

1. Liaise directly with MAS to ensure compliance with all regulations at all times.
2. Guide and mentor the company’s Compliance Officer to develop him into an effective Compliance professional.
3. Manage corporate secretary on ACRA timely lodgment and compliance.
4. To ensure the wider team adopt and uphold best practices and act in a compliant manner at all times.
5. Ensure the CEO and Compliance Officer are made aware of:

- Any matter which might expose the Company to a claim, legal action or regulatory action/investigation.

- Any serious disciplinary cases.

- Any substantial failure to comply with the external regulatory and legislative framework.

• Technical Administration

1. Oversee team of three to ensure timely and complete booking of placements.

• Claims

1. Oversee the company’s Claims Manager as needed.

Representing Price Forbes

• Champion the Price Forbes name and core values.

1. Collaborative – we build on our own experience of innovation to push boundaries in partnership with clients.
2. Tenacious – we are relentless and clear-sighted in our pursuit of new and ground-breaking ideas.
3. Creative – we take a fresh perspective on risk, seeking new solutions to the trickiest questions.
4. Open – we are open-minded and future-ready, and we embrace uncertainty.

• Represent Price Forbes with clients, agents, suppliers and other organisations.

Compliance

• Comply with relevant legal, regulatory and compliance requirements, E&O compliance procedures and quality initiatives.

1. Escalation of any potential E&O's to Compliance Officer and Executive Directors at the earliest opportunity.
2. Ensure completion of all mandatory Company training and to deadline.

Your scope of duties is not restrictive and may be expanded at the company’s discretion.

Key Responsibilities:

1. Security Monitoring:

• Monitoring of security cameras, alarms, and access control systems to identify and respond to security threats and breaches.
• Conduct regular foot patrols of the premises to maintain a visible security presence.

2. Access Control:

• Verify the identity and authorization of employees, visitors, and contractors entering the facility.
• Issue visitor badges and maintain accurate records of visitor logs.

3. Security Checks:

• Perform routine security checks of designated areas, including locking and unlocking doors, gates, and entrances.
• Inspect and report any irregularities, such as unauthorized personnel, suspicious packages, or safety hazards.

4. Emergency Response:

• Respond promptly to security incidents, including alarms, disturbances, or emergency situations.
• Follow established emergency procedures and assist in evacuations if necessary.

5. Incident Reporting:

• Document all security-related incidents, including thefts, accidents, or violations of security policies.
• Prepare detailed incident reports and share them with relevant authorities and management.

6. Customer Service:

• Provide a high level of customer service to employees, visitors, and guests.
• Assist individuals with directions, information, or any security-related inquiries.
• Assist with all relevant check-in / check-out of residents or guests in the boarding school.

7. Security Procedures:

• Enforce security policies, procedures, and protocols consistently and fairly.
• Collaborate with management to review and update security procedures as needed.

8. Equipment Maintenance:

• Ensure that security equipment, such as surveillance cameras and alarms, is in good working condition.
• Report any malfunctions or maintenance needs promptly.

9. Safety Awareness:

• Promote a culture of safety and security awareness among employees.
• Participate in security training and drills as required.

10. Collaboration:

• Coordinate with local law enforcement agencies and emergency services when necessary.
• Work closely with other security personnel and team members to ensure a cohesive security strategy.

11. Any other duties assigned by the Management

Requirements:

• GCE ‘N’ Level / SPM
• Holder of a valid Security Licence with the grade Senior Security Officer
• Possess WSQ Security-related Senior Security Officer certifications.
• Proven experience as a Senior security officer
• Strong observational and problem-solving skills.
• Excellent communication and interpersonal abilities.
• Physical fitness and the ability to stand, walk, and lift as needed.
• Knowledge of security operations and procedures.
• Basic computer skills for operating security equipment and generating reports.
• Knowledge of applicable laws and regulations related to security and safety.
• Able to perform shift work ranging from 8hrs to 12hrs during weekday, weekend or public holiday.

Job Description:

• Planning and coordinating Public Relation programme for the project
• Handle enquiries and feedback pertaining to the project, to work closely with the relevant parities such as residents, consultants and authorities etc. and take proactive measures in mitigating complaints arising from the construction activities
• Dealing with requests and complaints from the public
• Overall in-charge and responsible for the internal and external publication and communication issue
• Working closely with all contractors and take proactive measures in mitigating all complaints arising from the construction activities
• Filing and maintain up-to-date file records to enable quick retrieval
• Provide administrative support assistance and other ad-hoc jobs if required

Job Requirements:

• GCE 'O'/'A' Level with 1 to 2 years of public relations experience, preferably in building trade as BSC supervisor
• Good communication & interpersonal skills

• Perform routine and periodic inspections on building services/facilities, submit reports or defect lists to the manager, and carry out necessary rectifications.
• Conduct installations, troubleshooting, and preventive/corrective maintenance on systems such as HVAC, electrical, fire protection, plumbing, and building management systems.
• Address tenant complaints, service calls, and breakdowns, carry out repairs, and submit relevant maintenance reports to the manager.
• Oversee contractors, ensuring maintenance and repair work is done according to specifications, safety protocols, and quality standards.

Requirements:

• Nitec in Mechanical/Electrical Engineering or equivalent
• At least 2 years of experience in performing building inspections, maintenance, and repairs for Commercial Building.
• Strong knowledge in M&E systems (HVAC, electrical, fire protection, plumbing, and building management systems).
• Good troubleshooting and communication skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Roles & Responsibilities:

Position Overview: We are looking for a experienced Chief Financial Officer (CFO) to take charge of our organisation’s financial operations. The Group CFO will play a key role in shaping and executing our financial strategy, maintaining strong financial oversight, and driving growth and profitability across all divisions. Reporting directly to the CEO, this role will collaborate closely with the leadership team to support the company’s strategic goals.

Key Responsibilities:

Strategic Financial Leadership:

• Lead the development and execution of our financial strategy, ensuring it supports the company’s overall business goals.
• Create and manage financial plans, budgets, and forecasts, guiding us toward both short-term success and long-term growth.

Financial Reporting and Insights:

• Oversee the preparation and accuracy of financial statements, reports, and forecasts, ensuring compliance with relevant regulations and standards.
• Analyse financial data, identify key trends, and provide actionable insights to drive decision-making and improve company performance.

Cash Flow and Capital Management:

• Manage day-to-day cash flow to maintain liquidity and ensure we can meet operational and capital requirements.
• Assess and optimize the company's capital structure and funding strategy to support growth.

Investment and Growth Planning:

• Guide decisions on investments, identifying opportunities for growth, expansion and diversification.
• Oversee the company’s portfolio, ensuring smart and strategic capital allocation.

Team Leadership:

• Lead and inspire the finance team, fostering a high-performance culture that aligns with our business objectives.
• Encourage collaboration and continuous development to keep the finance department efficient and forward-thinking.

Stakeholder Communication:

• Provide clear, transparent financial updates to key stakeholders, including the board of directors, investors, and regulatory bodies.
• Serve as a trusted advisor to senior leadership, translating financial data into understandable insights.

Tax Strategy and Compliance:

• Develop effective tax strategies to minimise liabilities while ensuring full compliance with tax laws.
• Oversee tax filings, audits, and reporting, ensuring accuracy and timely submission.

Operational Efficiency:

• Oversee financial operations to ensure budgeting, resource allocation and financial planning contribute to overall business efficiency.
• Implement processes and systems that enhance decision-making across the organization.

Corporate Governance:

• Uphold strong corporate governance standards, ensuring financial practices align with ethical guidelines and industry best practices.
• Collaborate with senior leadership to set policies that protect and promote the company’s financial well-being.

Qualifications:

• More than 10 -15 years of proven experience in finance sector
• Bachelor of Accounting or relevant degree from reputable univerisity
• Good communication skills, able to exercise good financial and analyticial skills
• Familiarity with regulatory environments and compliance standards across multiple jurisdictions

P-Serv is partnering our Client, a leading Statutory body. Join Our Team as a Claim Processing Officer – Unlock Your Potential in a Dynamic Workplace!

Job Responsibilities:

• Thoroughly checking claim documents for completeness and accuracy
• Substantiating final grant claim amounts with relevant supporting documents
• Ensuring 100% accuracy in validating qualifying expenses against approved applications
• Conducting additional checks, via online search portals, to verify deployment locations and the nature of the claimant's business where necessary
• Liaising with grant recipients and relevant officers to address queries or obtain missing documents
• Addressing inquiries from grant recipients or officers regarding payment processes or payment status.
• Processing assigned claims within the Service Level Agreement (SLA) timeline.
• Follow up on the status of claims progress when requested

Job Requirements:

• Minimum Diploma in Business, Finance, or a related field
• Proven min 2 years experience in claim/grant processing or a similar role within the insurance or financial industry
• Strong analytical and problem-solving abilities to assess and validate claims accurately
• Attention to detail is crucial to ensure precision in documentation and data entry
• Demonstrated ability to prioritize tasks and manage time efficiently to meet deadlines

Working Location / Hours

• Raffles Place MRT Station
• Mondays – Fridays, 8.30am – 6pm (1hr lunch break)

We regret to inform, only shortlisted candidates shall be contacted.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to P-Serv Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.p-serv.com.sg. I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

EA License No: 90C3494 | EA Personnel No: R21100082 (Mavis Goh)

The IT Support Officer will ensure the integrity and stability of in-house ICT systems that support key organisational functions across the client business. This will be achieved through supporting, maintaining and optimising ICT software and hardware, desktop and printing, and local and enterprise applications and associated operating systems as required.

Reporting to the Regional IT Manager, the IT Support Officer will provide 1st and 2nd level frontline support and services for the client business – also expanding to Navitas’ group ICT operations and will be proactively involved in the support of the client’s LAN, hardware, server and client operating systems and applications.

This position is an IT Support Officer within the Navitas Global IT Team based at Curtin Singapore. This position will primarily be based at the specified home campus, but may be required to work at any Navitas facility and will involve some evening and weekend work and on-call support.

Key Accountabilities:

The IT Support Officer will be responsible for, but not limited to:

- Providing frontline support, training, and ongoing troubleshooting assistance to all staff for bespoke client and group wide ICT systems

- Ensuring an exemplary level of support is provided to key stakeholders through strong, proactive engagement and communication – keeping stakeholders always advised with developments in relation to queries and issues using verbal and written mediums.

- Configuring all end user devices in line with Navitas policy, and supporting machines within the client’s environment (including the wider university’s computer labs)

- Maintaining a regular, accessible presence on home campus to ensure stakeholders are well supported with hardware and student technology request needs

- Procuring necessary IT equipment for the home campus and ensuring the asset management system is kept current with incoming, outgoing, and reissued hardware and software within the client company to successfully align with asset lifecycle management goals.

- Identifying, demonstrating, and assessing new developments and technologies and their relevance and potential impact on the client company and the wider Navitas IT group.

- Taking ownership of and managing the triaging and resolution of tasks in relevance to the specific client in UPA IT, using Navitas IT Service Desk.

- Ensuring client IT knowledge base is up to date, relevant and structured via categorisation and scheduled revision of in-place processes

- Assisting with the implementation of new technologies and systems introduced to the client company and wider Navitas IT group.

- Sharing knowledge and proactively supporting other IT team members in the client company and the wider Navitas group via Teams and Jira

- Being the local subject matter expert on required systems.

- Assisting the Regional IT Manager as required.

Qualifications and Selection Criteria:

Essential

- Demonstrated excellent customer service and effective communication skills, including telephone, written and face to face interactions.

- 1+ years’ experience in a service desk or more complex IT environment with corporate 1st and 2nd technical support.

- 1+ years’ experience with Microsoft 365, Active Directory, and SharePoint.

- Proven technical knowledge of PC operating systems including Windows, Linux and Apple OS, and familiarity with commonly used application packages.

- The ability to work autonomously, and work effectively on their own as well as in a team environment.

- Attention to accuracy and detail with strong organisational and analytical skills.

- Confidence interacting with a large range of internal and external stakeholders, such as key executives and staff.

- Comprehensive knowledge across a broad range of IT hardware and applications.

- Experience leading and facilitating information to a non-technical audience.

Desired

- IT Diploma or other equivalent tertiary qualifications; or an equivalent alternate combination of relevant knowledge, training and/or experience.

- Sound knowledge of IT Service Management concepts, preferably ITIL ITSM.

- Bespoke application support experience

- Intune, SCCM and endpoint management experience

- Relevant industry specific qualifications in Microsoft, ITIL, Cisco

- Experience in interacting with international students

Business Development Officer duties and responsibilities

A Business Development Officer’s main goal is to identify opportunities for business growth and create marketing strategies based on those opportunities in order to meet and exceed revenue goals. A Business Development Officer’s typical responsibilities include:

- Analyzing current and past financial data and providing strategies to cut costs and increase revenue

- Leading the charge on market research plans to identify new opportunities

- Working with executives to implement marketing strategies and new opportunities

- Encouraging new and existing clients by creating and improving proposals

- Tracking expenses and maintaining the company budget

- Ensuring that the company meets revenue targets

- Providing training and mentoring to other members of the team

- Developing and pitching ideas for potential investors

Description:

• Attend to customers’ travel inquiries and requests through phone calls, emails, or walk-in

• Provide information on travel visa application and travel insurance

• Follow up and service customers’ inquiries or bookings, before and after-sales

• Achieve sales target monthly

• Opportunities for traveling overseas for familiarisation trips and tour-leading

Requirements :

• Must be able to work on shifts, weekends, and Public Holidays

• Service-oriented with good interpersonal and communication skills and teamwork - Basic Knowledge and familiar with the GDS booking system Sabre, Amadeus or Galileo, and OB system will be an advantage

Minimum Qualification

• O Level and above

- Able to converse & written in both English & Mandarin (Malay will be good too)

Role:

Safety Officer

• Working Hours: Monday to Saturday, 44hrs a week
• Candidates should be prepared for potential adjustments to the schedule based on project needs or operational requirements
• Location: Punggol
• Salary: $4,500-$5,000
• Main Con // WSH // Site inspection // Construction
• Career Progression

Summary:

As the main contractor’s Safety Officer, you will report to the Project Manager and be responsible for maintaining a safe and compliant construction site. Your duties include developing and enforcing safety protocols, conducting regular inspections, facilitating training programs, and fostering a culture of safety among all personnel. You will also liaise with regulatory bodies to ensure compliance with Singapore’s Workplace Safety and Health (WSH) regulations and best practices.

Requirement:

• Diploma or degree in Occupational Safety and Health, Environmental Science, or a related field.
• Valid Workplace Safety and Health Officer (WSHO) certification recognized by MOM, with additional certifications in risk management, fire safety, first aid, being advantageous.
• Minimum 3-5 years of experience as a Safety Officer in the construction industry, with a strong understanding of WSH regulations in Singapore.
• Excellent knowledge of construction site safety practices and legal requirements.
• Ability to work outdoors in varying weather conditions.

Responsibilities:

Site Inspections: Conduct safety inspections to identify hazards and ensure compliance with WSH regulations. Perform periodic safety audits and document findings.

Risk Management: Conduct thorough risk assessments to identify potential hazards, develop control measures, and monitor risk assessments regularly to ensure ongoing safety.

Training and Education: Organize and deliver safety training programs, including toolbox meeting and emergency response drills, ensuring all personnel understand safety protocols and the proper use of personal protective equipment (PPE).

Incident Management: Investigate accidents and near-misses to determine causes,

recommend preventive measures, and prepare detailed incident reports for management and relevant authorities.

Safety Protocols: As the main contractor's Safety Officer, you will implement and enforce safety protocols, ensuring they are updated to reflect any changes in regulations or company policies. You will also liaise with regulatory bodies, such as the Ministry of Manpower (MOM),

to guarantee compliance with all statutory requirements, reinforcing a commitment to safety at the Main Contractor level.

Emergency Preparedness: Develop and maintain emergency response plans, conducting regular drills to ensure site readiness.

Documentation and Reporting: Maintain accurate records of safety inspections, safety training

sessions, incident reports, and risk assessments. Prepare monthly safety performance reports.

Communication: Act as a point of contact for safety-related concerns, facilitating clear communication between management and workers to promote a culture of safety.

#SCR-vicky-wee

✅ Wee Yuan Huan
✅ Reg No: R21100383
✅ The Supreme HR Advisory Pte Ltd
✅ EA No: 14C7279

We are looking for a Project Manager with extensive experience in the Treasury and Financial Services sector, specializing in managing large-scale projects that enhance operational efficiency and compliance.

Mandatory Skill Set:

• Degree in Business Management, Information Systems/Technology, or Finance from a recognized institution;
• Should have working experience with Treasury and/or Wholesale;
• Minimum of 5 years managing large-scale projects in a global financial institution, with end-to-end responsibility;
• Strong influencing, negotiation, and communication skills; proficiency in MS Office applications;
• Ability to manage multiple initiatives and work under deadlines, with a proactive approach to problem-solving;
• Self-starter with the ability to work effectively across diverse cultures and teams.

Desired Skill Set:

Project management and/or Agile certifications (Product Owner or Scrum Master).

Responsibilities:

Develop, execute and closure of project plan. Revise as appropriate to meet changing needs and requirements;
• Drive project scoping and initiation document, business case and business requirements document;
• Manage project team, sponsors and stakeholders across business and technology lines and functions from Front, Middle and Back Office;
• Work across business and technology lines and functions to define, analyse and lead improvements to business processes and procedures in line with best practice, regulatory and legal
compliance;
• Manage project resource and budget, scope, risk, schedule and progress, performance, deliverables, issues, escalations and conflicts;
• Engage team and stakeholders throughout the various stages of projects (including but not limited to facilitating requirements gathering workshops, design specification, identifying target
operating model, identifying and facilitating user training need, managing UAT /dress rehearsals/ parallel run/ Go-Live rollout etc);
• Produce and maintain key project documentation throughout the project lifecycle (i.e. plans, status reports, issue and risk logs);
• Produce accurate and detailed project reports and presentations to update the team’s project milestones and status to senior management on a timely basis;
• Effectively apply project management methodology and enforces bank’s project standards;
• Perform post-implementation review.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

• Perform routine and periodic inspections on building services/facilities, submit reports or defect lists to the manager, and carry out necessary rectifications.
• Conduct installations, troubleshooting, and preventive/corrective maintenance on systems such as HVAC, electrical, fire protection, plumbing, and building management systems.
• Address tenant complaints, service calls, and breakdowns, carry out repairs, and submit relevant maintenance reports to the manager.
• Oversee contractors, ensuring maintenance and repair work is done according to specifications, safety protocols, and quality standards.

Requirements:

• Nitec in Mechanical/Electrical Engineering or equivalent
• At least 2 years of experience in performing building inspections, maintenance, and repairs for Commercial Building.
• Strong knowledge in M&E systems (HVAC, electrical, fire protection, plumbing, and building management systems).
• Good troubleshooting and communication skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Role: Customer Service Officer for UOB Bank

Company: ITCAN PTE Limited

Client: UOB Bank (1 Year Contract) - renewable

Location is UOB Bank Alexandra Building, Alexandra Road

Job Responsibilities

• Inbound call handling for Accounts servicing, campaigns, products enquiries and helpdesk enquiries;

• Fulfillment follow through on case handling and with customers.

• Ensure group compliance & control standards are observed and met in the execution of customers’ enquiries, transaction requests and maintaining confidentiality of Bank and customers’ information

Job Requirements

• Minimum of ITE, 'O' levels

• Experience in Call Centre, Banking or Customer Service (calls and correspondents) environment will be an advantage.

• Possess a positive mindset with a “CAN-DO” attitude a and passion to deliver quality customer service.

• Possess a pleasant voice, excellent comprehension, communication, interpersonal skills and work etiquette.

• Possess good command of written and spoken English.

• Good analytical skills; passion for working and is good in working with numbers.

• Resourceful, proactive, results-driven, attentive to details and a good team player who likes to work in a fast-paced changing environment.

• Passion for working, responsible and with good working attitude.

• Proficient in PC skills including MS Office applications.

• Ability to work on rotational shifts (Morning & afternoon)

About the Division/Dept

The Customer Care Centre is responsible for driving customer service excellence and providing the best in-class customer service experience for all UOI customers.

Job Purpose

As a Senior Customer Care Officer / Customer Care Officer, you will play a pivotal role in ensuring the highest level of customer satisfaction. You will be responsible for handling inbound enquiries, resolving customer issues, and contributing to the development of a customer-centric organisational culture. Your passion for service excellence and commitment to creating a best-in-class customer experience will be essential in this role.

Main Responsibilities

Service Excellence

• Handle incoming calls, emails, and messages from insurance customers promptly, professionally and within the service level agreement (SLA) target.
• Provide the end-to-end customer service required to ensure a positive customer experience throughout the entire customer journey, achieving company NPS and CSAT targets.
• Provide accurate information about insurance products, coverage, and claims processes.
• Address customer queries, concerns, and complaints within the SLA turnaround time.
• Educate customers on insurance policies, coverage details, and additional services to enhance their understanding and satisfaction.
• Strive for excellence in customer service by actively listening to customer needs and achieving customer feedback rating targets.
• Ensure customer feedback is communicated and that customer complaints and services are responded to – and recorded where necessary - within the company SLA.
• Retrieve voicemails and follow up with customer with company SLA.
• Support with Customer Retention to achieve company persistency targets.

Documentation and Record Keeping

• Processing endorsements, cancellations and necessary amendments to policies as requested by the customer.
• Maintain accurate and detailed records of customer interactions, feedback, and resolutions.
• Report generation.
• Arrange to dispatch of insurance documents including mail enveloping.
• Payment collection for failed customer payments.
• Undertake any other duties as may be assigned.

Requirements

• Diploma or equivalent with Certificate of General Insurance (CGI). Fresh graduates from Polytechnics are welcome.
• Possession of General Insurance Certification &/or Certification on Health Insurance will be an added advantage.
• To have at least 2 years of working experience (preferably insurance and/or office work).
• Proficiency in Microsoft Office.
• Proficiency in English. Chinese an advantage.
• Excellent customer-mindedness with good interpersonal and communications skills.
• Independent, meticulous, organised and able to multi-task efficiently.
• Works well in a team environment.

Job Specifications

• Process accounts and incoming payments in compliance with financial policies and procedures
• Verifying, classifying, posting and recording accounts receivables’ data
• Generate reports detailing accounts receivable status
• Perform cash collection & cash count
• Update/offset receipts from customers
• Prepare bank deposits
• Ensure timely submission of Statement of Account (weekly / monthly)
• Facilitate payment of invoices due by sending bill reminders, follow up with customers on payments and contacting clients
• Liaise with sales team/customer service on clients’ billing issues, CN and payment discrepancies
• Assist in AP when required

Job Requirements

• At least LCCI or any other Professional Certificate/NiTEC in Accountancy or equivalent.
• Minimum 2 Year(s) of working experience in the related field.
• Knowledge in Navision system will be an advantage
• Proficient in Excel
• Positive and Hardworking

The Special Legal Projects Officer (“SLPO”) is the principal support staff for the Executive Director of the Law Society and will report directly to the Executive Director. The SLPO will be required to have a strong legal background and will assist the Executive Director with special legal projects and strategic legal initiatives. The key responsibilities of the SLPO are as follows:

• Provide skilled support to the Executive Director on a wide range of special legal projects and strategic legal initiatives, including their co-ordination, implementation and ongoing monitoring;
• Conduct legal research for various legal initiatives and projects;
• Plan and coordinate logistical support for all meetings relating to legal initiatives and projects;
• Drafting reports, briefings, presentations and responses on issues relating to legal initiatives and projects as appropriate;
• Take minutes for relevant meetings as assigned.

Requirements

• Bachelor’s Degree in Law from a recognized university (newly called lawyers will be considered)
• Highly organized and able to prioritize and manage multiple and varied projects with different stakeholders
• Strong administrative, organizational, interpersonal and communication (both written and oral) skills
• Able to work proactively and independently
• Strong interest in the work of the legal profession
• Singaporeans Only

To apply, please email your detailed resume, including your qualifications, current salary, and contact details of 2 employment references to [email protected]