Customer Service Office @ TANJONG PAGAR

Job Responsibilities

· Handling full or half sets of accounts (eg; AP/AR)

· Ensure timely recording of creditors invoices and payment transactions and chasing external tenants for billings and Cheque

· Keying daily and monthly sales report

· Maintain proper filing and documentation of records

· Retrieve and resend invoices, credit notes and statement of accounts

· Involved in cashflow calculation and preparation

· Assist in coordinating and liaising with external parties like vendors, external auditors, tax agent and corporate secretarial where required

· Assisting with administrative support

Job Requirement

· At least a Diploma in Accounting/Finance or related fields

· At least 1 year of relevant experience in Accounting

· Good interpersonal skills, able to communicate effectively

We are a fast growing organization and we are looking for people to support our admin process.

We offer flexible work arrangement and you can work from home.

• Flexible timing.
• Can work from home.
• No experience needed.
• We will provide all the neccessary training.
• If you are a self-disciplined person who can work well remotely, you are welcomed to apply.

Contract Period:

• 3 Years - 2 Jan 2025 to 31 Dec 2025

Deployment:

• Mon to Sat: 8.30 am to 5.30 pm

Scope of Works:

1. Cable Diversion works - Roadside
2. Multiple site to cover. But one day one site only
3. SPPG Project
4. Ability to identify problems and provide solutions
5. Able to lead fellow colleagues and inculcate them towards safe work culture
6. Compile all relevant report and records, carry out daily safety inspection
7. Prepare and submit Monthly safety report as required by the management and client.

Requirement:

• Minimum 2 Years of Experience
• Preferably with (PSM) Project Safety Management by SP

Job Scope:

• Develop and implement effective safety management systems, including preventive measures and risk assessments to minimize workplace accidents
• Execute workplace safety, health, and environmental programs and initiatives
• Compile and maintain safety records, reports, and documentation related to safety matters
• Enforce safety standards in accordance with the Workplace Safety and Health Act and ensure compliance with statutory requirements
• Prepare and submit safety reports, conduct necessary audits, and assist in safety certifications
• Conduct regular inspections of the workplace to ensure facilities and equipment are safe and in good working condition
• Provide training and awareness programs for employees on safety practices and procedures
• Investigate accidents and incidents to identify root causes and recommend corrective actions
• Perform other related duties as assigned

Requirements:

• Diploma or Degree in a safety-related field
• Experience with ISO documentation and audits
• Strong team player with good interpersonal skills and a positive attitude
• At least 3 years of registration as a WSHO with the Ministry of Manpower (MOM)
• Minimum 3 to 5 years of WSHO experience in the construction industry
• ECO and ECMO licenses are advantageous

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Our Client is a Singapore based company in Hospitality industry with global presence. Due to business needs, they are now recruiting a Guest Experience Officer to be part of their Customer Service team for ongoing transformation projects. They are located Islandwide - easily accessible.

Duties:

• Provide courteous and efficient service, striving to fulfill each guest's request whenever possible. Ensure all telephone calls are answered promptly, within three rings.
• Be well-versed in all room types, rates, and availability, and up-sell services whenever possible.
• Take ownership of guest issues, addressing complaints promptly and in line with established procedures. Report to a supervisor for further follow-up if needed, and complete glitch reports when necessary.
• Ensure the safety and security of guest rooms by following emergency and fire procedures, and encourage guests to use Safe Deposit boxes (El-Safe) in accordance with hotel policies.
• Be knowledgeable about hotel facilities, functions, major city attractions, and events to provide guests with accurate information. Maintain a professional, courteous relationship and effective communication with all hotel personnel.

Requirements

• Minimum O Level
• Willingness to work rotating shifts.
• Min 1-2 years of customer service experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

Our client provides engineering, construction, and project management services. Due to business needs, they are now recruiting a Inventory and Shipping Officer to be part of their Shipment Team for ongoing transformation projects. They are located in the East - easily accessible.

Duties of Inventory and Shipping Officer:

• Manage the procurement of spare parts from approved suppliers.
• Coordinate the shipment and repackaging of parts for customer delivery.
• Ensure timely delivery arrangements for both regional and international shipments.
• Collaborate with the logistics team and supervisor to efficiently process incoming orders.

Requirements:

• Relevant experience with inwards and outwards shipping

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

"Join our dynamic team as a Technical Support Officer in our cutting-edge Engineering Lab, where innovation meets excellence!"

Working Location: Woodlands

Working Hours: Monday to Friday, 8am to 530pm

Salary: Gross up to $2500 per month

Contract: 5 months

Job Scope:

• Provide technical support during the preparation and delivery of classes/workshops/events in the lab and support the safe and proper use of lab assets
• Provide support to academic staff members in supervision of students/participants during activities
• Ensure materials and equipment are prepared and in working condition prior to the lab sessions
• Assist lecturers with demonstrations of experiments and equipment and conduct trial run for practical classes when necessary
• Provide assistance in admin duties, procurement of equipment and consumable for labs, receive delivery of items from vendors and assist in conducting annual stock take of assets
• Perform basic troubleshooting in the event of equipment faults and follow-up with external vendor on the repairs/servicing work
• Ensure adherence to QEHS (Quality, Environment, Health and Safety) procedures, including emergency plans, accident procedures, safe disposal of chemical waste, bio-hazardous materials, etc.

Job Requirements:

• Higher NITEC/Diploma in Electronics Engineering/Electrical/Electronic/Mechanical/Mechatronics, Engineering Design with Business or IT-related
• Proficient in IT tools such as Microsoft Office
• Good written and oral communication and administration skills

We regret only shortlisted candidates will be notified, thank you.

I hereby give consent to Certis CISCO Security Pte Ltd and its subsidiaries to access my job applicationfor the position applied and other positions that I may also be considered for and to use and disclose my personal data submitted in or as part of my job application to law agencies, government representatives and prospective clients. (DATA PROTECTION: The Company is committed to respect the statutory rights to privacy of all job applicants. However, we obtain, monitor, process and disclose personal information regarding employees and prospective employees to meet our need and according to applicable laws. For more information on our Personal Data Protection Policy, please visit https://www.certisgroup.com/privacy-policy.

IT Risk Officer

Contract Position

East, SG

IT Risk Management

• Maintain the central risk register for Asia

• Support and assist risk owners to develop risk mitigation/remediation strategies for High, Medium and Low risk items

• Maintain oversight of risks mitigation / remediation plans of High, Medium and Low risk items

• Work closely with IT Project Managers to identify, mitigate and treat residual risks arising from projects

• Collaborate with Information Security function to support implementation and/or mitigation of Cyber risks

• Prepare risk reporting materials to be presented at IT Risk Management Forum and Operational Risk Committees

• Perform internal control validations and highlight exceptions for remediation

• Track, monitor and report on status of controls

• Provide IT risk awareness trainings

• Support IT teams in responding to external and internal audit queries. Review audit reports and provide audit responses

• Track audit remediation plans to ensure timely and proper closure of IT audit points

Regulatory Responsibilities &/OR Risk Management

• Ensure appropriate ethical and compliant behaviour within the area of responsibility by clear demonstration of appropriate values and behaviours including but not limited to standards on honesty and integrity, due care and diligence, fair dealing (treating customers fairly), management of conflicts of interest, competence and continuous development, adequate risk management, and compliance with applicable laws and regulations

Professional and Technical

• Min 10 years of experience, in the areas of Information Technology, Risk Governance or Control, Security or Audit related functions

• Banking experience, preferably in Wealth Management. Sound understanding of various business functions

• Strong technical skills. Experience in IT delivery or implementation and having a good understanding system design is a plus

• Independent worker, team player

• Preferred certification: CISSP, CISA

Job Description

• Understand and upkeep the SOP of cleaning operation
• Record and report Issues to Resident Manager and Operation team
• Identify service gap and inform the Resident Manager and Operation team
• Support Process Improvements
• Identify scope for retraining
• Investigating customer complaints regarding service gap

Job specification

• Min Diploma holder & above. Fresh graduate is welcome to apply
• Bilingual preferred
• MS Excel, Word & Powerpoint skill ready

• Formulating strategies and policies to reach the organization's objectives
• Responsible for Material Planning requirements and forecasting
• Responsible for Warehouse Inventory forecasting
• Responsible for inventory control accuracy, stock replenishment, capacity planning, timely processing of all inbound and outbound activities
• Maintain reliable and accurate stock records in the system
• Manage warehouse operations while supervising a team of warehouse personnel
• Daily planning and control of inventories and warehouse space
• Identify and investigate inventory discrepancies and recommend for improvement
• Conduct analysis of errors made in warehouse operations and identify root causes
• Manage warehouse inventory reports/other warehouse reports
• Demonstrate full understanding of safe work practices and procedures
• Candidate must be able to withstand temperatures as low as -18 degrees Celsius when going in and out of the warehouse to resolve issues when required

Work Location: 5 Senoko Road

5.5 days workweek (pls specify your preferred shift(s) in your resume)

Work Timing: Monday to Fri 8am to 5pm, Sat 8am to 12pm

OR

Work Timing: Mon to Sun, 5 days workweek 9pm to 7 am

(1 Rest Day and 1 Off Day on any day of week based on roster assigned)

As one of the largest cold room storage facilities still undergoing testing, this role may require you to work overtime as needed until stability is achieved between the system and the warehouse.

About ACP

ACP is the leading provider of learning management systems (LMS), e-learning, website Development and ICT solutions. In our current day and age, the adoption of technology in jobs worldwide has enabled us to streamline job processes and increase organisational efficiency, all thanks to the power of the internet. As such, digital literacy is a crucial skill that must be imparted to the next generation, and we continuously strive to empower every individual to learn through technology in our borderless world.

Are you passionate about leveraging technology to enhance education and empower students? An exciting opportunity awaits as we seek an experienced and dynamic ICT executive to join our team on secondment to Ministry of Education (MOE) schools. In this role, you will play a pivotal role in integrating cutting-edge educational technologies into the learning environment, fostering innovation, and ensuring that both educators and students are well-equipped to thrive in the digital age.

(Please note that we are only hiring Singaporeans and PRs because our ICT Executive will be deployed into MOE School environments.)

When you come on board, you will be expected to perform:

Managing ICT Systems

1. Personalised Digital Learning Programme (PDLP) Device Management Application (DMA) Portal
2. Assets and Inventory Management System
3. eAnnouncement Broadcasting System

Performing Daily Checks and Implementation

1. Provide technical support to staff and students for iPad personal learning device (PLD)
2. Liaise with iPad PLD vendor for repair or replacement of students’ iPad
3. Liaise with DMA vendor for any technical support for students’ DMA
4. Monthly or Ad-Hoc Wall-to-wall inventory checks
5. Assist HOD ICT in MOE-initiated rollouts and projects
6. Ensure classroom AV and IT equipment are in working order for daily teaching and learning
7. Assist Desktop Engineers (DE) in handling Schools SOE troubleshooting issues
8. Assist HOD ICT in procurement of ICT Equipment and Services
9. Gather information and feedback from staff on ICT needs and requirements.
10. Propose solutions to the need to replace or upgrade ICT Equipment
11. Propose specifications for invitation to quote on Gebiz (with the help of the administrative manager (AM) and HOD / ICT in accordance with School Procurement Guidelines)
12. Meeting up with vendors for clarification
13. Maintain proper documentation of the various ICT purchases and loans to staff and students

Maintenance of ICT Facilities and Equipment

1. Work with DEs on all issues related to ICT facilities, such as Computer Laboratories and IT Rooms
2. Work with DEs on preparation of ICT facilities and equipment for Laboratories, IT Rooms, PCs and teachers’ notebooks, visualizers, projectors, etc
3. Work with DEs on all issues related to ICT equipment in the school
4. Regular checks on the Log in-out Files in Open Access Computer Labs, Monitoring the Usage of ICT facilities and equipment
5. Liase with external contractors to maintain AV/IT equipment

Administrative Matters

1. To advise teachers and students on the use of ICT for projects and presentations.
2. To coordinate and assist teachers in the conduct of the AV activities (providing AV support).
3. To assist in maintaining and updating the school website, PDLP microsite and FHBL Dashboard
4. To advise teachers on software solutions which will solve their problems
5. To be involved in the integration of ICT into curriculum, instruction and assessment.
6. Deploy booked iOS devices to classrooms.
7. Maintain the booking of resources on an online portal.
8. Design of PDLP posters and newsletters.

Miscellaneous

1. To provide additional support to school for important events such as video recording, photography, and AV support
2. To provide support for school’s presentation during major events
3. To assist in distribution and setting up of ICT equipment
4. To provide services for school functions on computer-related matter

You hereby freely give ACP Computer Training & Consultancy consent to use and process your personal data relating to my job application and have read and understood the ACP Computer Training & Consultancy Data Protection Notice for Job Applicants. (Link: https://www.acpcomputer.com/data-protection-notice/) You may withdraw your consent at any time with future effect in line with the said notice as well.

• GCE N/ O Levels, Diploma holders
• Minimum 2-3 years administrative experience preferably in Construction/ Engineering industries
• Experience in SAP software
• Manage the day-to-day administrative tasks, including office supplies, equipment, and facilities management. Contacting clients to obtain missing information or answer queries
• Ensure the office environment is organized, clean, and functional for staff and visitors.
• Handle incoming calls, emails, and correspondence, directing them to the appropriate team members or departments.
• Monitor and maintain office inventory, including construction materials and tools, and reorder supplies as necessary.
• Assist in the purchasing process for office supplies.
• Issue purchase order, checking invoices, record purchase order in SAP system and project tracking and etc
• Perform other ad-hoc duties and responsibilities as assigned by management.
• Working Location: Eastern area

• Prepare accurate and timely monthly financial reports, such as balance sheets, schedules, income statements, and cash flow statements.
• Record and monitor fixed asset activities, including generating fixed asset reports and maintaining schedules and related financial tasks.
• Ensure adherence to local financial regulations and tax requirements, including preparing and submitting necessary reports.
• Comply with internal control standards, including financial and operational policies and procedures.
• Actively participate in year-end audits, preparing financial statements and notes in accordance with accounting standards and Group policies.
• Support the seamless integration of new financial accounting processes for changes like new businesses and departments.
• Engage in creating, testing, and reviewing functional requirements to enhance financial operating systems as needed.
• Perform any other ad hoc duties as assigned.

Requirements:

• Minimum of 2 year of experience in accounting or finance role.
• Accounting knowledge will be added advantage
• Immediate starter is preferred

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: [email protected]

EA License No.: 13C6305

Reg. No.: R23117856

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

• Examine the project bidding documents, which include technical specifications, business documents, and drawing documents;
• Determine how many projects each curtain wall system has;
• Indicate in colour the scope of work for the Twilight contract on the node diagram for the plane, facade, and curtain wall;
• Completing the whole cost calculation file, determine the system price and material content (such as aluminium profiles, iron components, aluminium plates, glass, etc.) based on the design scheme drawings and the unit price of materials, labour, and measurements;
• Assign the list item's unit price based on the total cost price that has been established;
• Additional tasks pertaining to commercial bids for curtain walls.

Requirements:

• A bachelor's degree or higher with a focus on machinery, civil engineering, engineering costing, or other relevant fields;
• At least three years of experience in commercial bids for curtain wall projects abroad;
• Possess a specific level of proficiency in reading English-language papers and drawings;
• Be serious, patient, cautious, and possess the capacity to withstand pressure

5 days work week 8.30am to 6.00pm

Location: Outram

Governance & Risk Management Executive

Governance

• Compile and submit the annual governance checklist to the relevant authorities.
• Define and maintain corporate-wide information security governance and controls to ensure that data and information assets are adequately protected, including supporting any regime for data protection.
• Involved in Identifying, evaluating and reporting of information security risks.

Fundraising & Donor Engagement

• Undertake the Secretariat duties in supporting the Audit and Risk Management Committee, including the preparation of Agenda, reports, discussion papers and presentations, as well as in preparing minutes of meeting.
• Plan, design and implement an overall risk management process.
• Perform risk discussions and assessments of risk profile and highlight key risk for reporting. Identify and quantify the risks exposures, which may include financial costs, legal and reputational risks, and environmental factors.
• Develop risk migration strategies, policies and procedures, preventive and contingency plans.
• Maintain and update the Risk Management Register. Conduct risk identification exercises, monitor and report on the key risk indicators.
• Advise the Board, Business Heads and Department Managers on the implementation of compliance programs, proactively monitor its implementation and suggest ongoing improvement.
• Develop Business Continuity Plans to limit risks.
• Provide training to create awareness of risk management across the different business areas of the Association so that the Board, Business Heads and Staff understands their accountability and comply with the relevant rules, regulations and processes.
• Conduct regular gap analysis and share updates on best practices in the industry.
• Provide support to the (outsourced) internal audit and risk management functions and act as liaison between any appointed (outsourced) internal auditor/risk management consultants and YWCA.
• Monitor internal audit or risk mitigation plan and act as the coordinator for arrangements of meetings, discussions and follow-up with internal stakeholders.
• Coordinate follow-up on any reviews of internal SOPs, including overseeing the organising of any BCP exercises.
• Any other duties as may be assigned from time to time.

Requirements

• Minimum 3 years of relevant experience.
• Ability to handle sensitive and confidential information.
• Proficient in Microsoft Office, Word, Excel and Powerpoint.
• Strong governance mindset.
• Strong communications and written skills.
• High degree of multi-tasking and time management capability.
• Strong organizing and coordination skills.
• Meticulous and the ability to work independently with minimum supervision.
• Pleasant nature and strong service mindset.

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

We regret to inform that only shortlisted candidates would be notified

We wish you all the best in your career search.

You are welcome to visit our website at www.rdtpsg.com

RD Trusted Partners Pte Ltd| EA License No.: 24C2352

Chee Wei Qian (Sandy) | EA Personnel No.: R24125920

Job Responsibilities:

In charge of all administrative and operational aspects of all FlexiMasters programmes at Nanyang Executive Education. This would include:

• Managing resources and budgeting.
• Managing and supervising event sites and delivering the promised outcomes.
• Developing framework and procedures for programme work plans.
• Data management and reports
• Establish and maintain event timelines and priorities.
• Managing client, participant, faculty and supplier relationships.
• Establish relationships and collaborate with relevant agencies to achieve the goal of the programme.
• Document programme outcomes and generate reports on programmes and activities.
• Provide IT solutions for better management and cost-effective measures to achieve operational efficiency.
• All other tasks related to programme management and general administration.

Requirements

• Some experience or familiarity in data management or use of data tools will be preferred.
• Proficiency in Microsoft Excel/ Microsoft Office (e.g. VLookup, Pivot Tables, Aggregation Worksheet Functions).
• Meticulous and detailed in work.
• Personable with positive attitude.
• Willing to adapt and learn new things.

Salary: up to $3600

Contract duration: 10 months to a year

Willing to work Saturdays when a need arises

Able to travel to Paya Lebar Learning Institute on some days, while the position is located in the West of Singapore.

If your skills & experience match the requirement, please share your updated CV in MS Word Format stating your current, expected salary details & availability at leticia.liow@rmagroup.com.sg to take it forward. We regret to inform that only shortlisted candidates will be notified.

Recruitment Consultant

RMA Consultants Pte Ltd

EA License No 93C4403

EA Regn No R1433182

Responsibilities:

• Submission of investigation reports and preparing the relevant documents i.e. advisories, warnings, Notices Of offer of Composition and prosecution papers.
• Investigation work will include taking statements from any witness or suspect in the field or interview room
• Pictures taken for investigations and other relevant documents shall be forwarded to the Authority upon completion of the investigations.
• Key in investigation details into the Authority’s system via the provided computer/laptop as directed by the Authority
• Responding to activation for urgent cases detected at Checkpoints and inland locations.
• Respond to phone activations for urgent cases detected at Checkpoints and inland locations

Requirements :

• Prior substantial working experience with the Singapore Police Force or other related law enforcement agencies;
• Knowledge in conducting investigation, surveillance and inspection;
• Must be physically fit;
• Experience in handling unruly or violent behaviour by offenders;
• Have proficient verbal and writing skills in English and a second language;
• Must be able to handle dynamic situations in the field, including but not limited to the handling of female offenders/witnesses etc.
• Working timing : 8.30 AM to 6.00 PM ( Monday to Friday )

Location : Jalan Bahar

Customer Service Office @ TANJONG PAGAR

Key Responsibilities

Plan and schedule transportation routes for individuals, groups, or cargo

Coordinate transportation activities with drivers, dispatchers, and other transportation personnel

Ensure compliance with safety regulations and standards

Monitor transportation logistics to ensure on-time delivery and minimize delays

Address and resolve transportation-related issues and emergencies

Maintain transportation records and documentation, including invoices and bills of lading

Required Skills

Excellent organizational and planning skills

Strong communication and interpersonal abilities

Proficiency in using transportation management software and tools

Ability to work well under pressure and adapt to changes in schedules or routing

Knowledge of transportation regulations and compliance requirements

Strong problem-solving skills and the ability to think creatively and analytically

Key Responsibilities

1. Plan and manage production schedules based on customer orders, forecasts, and operational capacity

2. Coordinate production runs and batch processes to meet deadlines and optimize machine utilization

3. Monitor raw material inventory to ensure timely availability for production; ensure accurate tracking of finished goods and raw materials, etc

4. Analyze production capacity, machine efficiency and labour resources to ensure optimal production output

5. Track production KPIs such as cycle time, throughput, and efficiency and identify opportunities to improve production efficiency, such as to reduce waste and lower costs by redefining processses or implementing new technologies

6. Ensure all production activities comply with safety regulations, environmental standards, and quality control guidelines

specific to the chemical industry

Job Scope :

- Perform Accounts Payables Function

- Support on Month-End Financial Close

- Prepare financial reports and schedules

- Prepare quarterly GST and withholding tax submission

- Maintain Fixed Asset Register

- Ensure accuracy of financial transactions in accordance with GAAP and compliance to legislative and internal policies

- Support on compliance and statutory audit

- Maintain internal control systems to ensure compliance with Sarbanes-Oxley Act

- Perform any other tasks as may be required from time to time

Requirements:

- Diploma in Accounting or equivalent

- 2 years of relevant experience

- Graduates without experience are welcome to apply

- Meticulous, organized and detailed oriented team player

- Able to start work within short notice

- Working location : Woodlands

Credit Controller Officer / Executive | Up to $3.5k | Debt Controller | 5 Days | Joo Koon

Salary: $2800 to $3500 (Depends on Experience) + AWS + VB
Mon to Fri - 9am to 6pm
Working Location: Joo Koon
(Lunch Provided & Transport provided - From Boon Lay)

Responsibilities

• Assist in Debts Collection & follow up of overdue account
• Prepare regular & monthly credit related reports to Finance manager/ HOD
• Assist in monitoring monthly debts collection performance
• Investigate and resolve discrepancies relating to non-payment of invoices
• Conduct aged balance review with Finance manager/ HOD to follow up review action
• To adopt collection best practices and apply relevant collections strategies to enhance effectiveness
• Recommend improvements of credit risk measures, controls and processes
• Any other duties as assigned
• Evaluating new credit request and conducting client credit checks.
• Suggest and implement terms of credit for new clients
• Negotiating payment plans and collection
• Responding client inquiries
• Liaising with customers (internal/ external) to build and foster strong relationships.

Requirement

• Diploma holder (Finance Background preferred)
• 2 to 5 years of relevant working experience in credit control would be advantageous
• Able to deal with clients for debt collection

The Supreme HR Advisory Pte Ltd | 14C7279
Ong Boon Kiet (Travys) | R22104769
Senior Recruitment Consultant

The Workplace Experience team supports the frontline operations and communications outreach across the three primary locations. The proposed manpower will be required to operate on-site services and the scope of work, but not limited to, is as follows:

• Provide on-site support various teams within organization
• Provide on-site frontline concierge service
• Provide on-site support for room and AV/IT systems management
• Support with provision of office supplies and employee indents through vending and parcel locker machines at the three primary locations when needed.
• Provide administrative and operational support for the daily topping up and up-keeping of pantries located at various floors across three primary locations.
• Manage the daily operations of the gym, including timely follow-ups on any maintenance works required to the infrastructure.
• Provide administrative support and content to drive the monthly promotion
• Provide administrative and operational support to plan, organise and conduct up to two monthly complimentary employee-related initiatives to improve employee productivity across the three buildings, such as sourcing and deployment of food trucks.
• Provide on-site wayfinding/assistance (e.g. lost-and-found) for public visitors at the Public Concierge, the proposed manpower will escalate the service requests/status enquiries/feedback to the middle office via the Employee Relationship Management System (ERMS) for case resolution
• Provide logistics and AV support for events organised within the three primary locations when needed.

Requirements:

• Singapore Citizen
• Diploma in Business Management or relevant discipline
• Strong service excellence mind-set
• Good knowledge of Microsoft Office software/applications (e.g. Excel) will be advantageous

Other Information:

• Location: Bukit Gombak, Hillview & Depot Road (Might have to rotate between 3 different locations)
• Salary: $2,200 - $2,700
• Performance Bonus
• 14 Days Annual Leave
• Duration: 4+5 Years (renewable)
• Working hrs: Monday to Friday: 8.30am to 6.00pm (Hours might be staggered subjected to team lead)

Love interacting with people? Enjoy being organised and finding solutions with a smile? You could be one of us!

As a Full-Time Frontline Executive, you will have the opportunity to be an ambassador of The Alternative Story (T.A.S.). You will be in charge of engaging customers and providing administrative support to our customers and teachers. You will be the backbone of our centre operations where your traits of being detailed and service-oriented will enable you to excel in what you do.

You will work with vibrant people who value excellence and teamwork as much as you do. Here, your hard work will pay off and you will be given room to grow your skills and progress your career. Opportunities to progress to a supervisory role will be open to team members who are keen.

At the end of each day, you will feel fulfilled knowing that you have brought joy to our customers and helped to ensure the success of our day-to-day operations.

Required Qualifications

• Customer-oriented and communicative
• Meticulous and organised
• Proactive and self-motivated
• Able to work under pressure and time constraints
• Driven to make progress and produce excellent work
• Collaborative and willing to go the extra mile
• Holding at least GCE O-Level qualifications or equivalent

Preferred Qualifications

• At least 1 year of experience in customer service and administration (not a requirement but a plus)

Other Details of the Role

• Attractive compensation and benefits package
• Work schedule consists of 4 weekdays (includes Friday) and 1 day of the weekend (Sat OR Sun)
• 11.30am - 7.45pm (3 of out 4 days from Mon to Thurs), 1 pm - 10 pm (Friday), 8.30am - 5.00pm (Sat OR Sun)
• Work location will be at Ang Mo Kio Central OR Parkway Centre
• Commitment period of 1 year

COVID-19 Precautions

• Prevailing government-mandated measures and other related company policies apply

About The Alternative Story

We are an English and Creative Writing Tuition Centre for Primary School children. Since 2008, our passion has been to make learning come alive in our classrooms. We seek to inspire in our students a proficiency and appreciation for the English language that sets them up for success in academics and in life.

We have grown from a small shophouse operation to our current employee strength of over 60 teachers and support staff. We are actively looking for like-minded individuals to join our team.

To find out more, you may visit our website at www.thealternativestory.com.