Responsibilities:

• Handle all AP tasks, including supplier reconciliations, journal entries, and staff claims.
• Prepare documents for audits.
• Help with quarterly GST returns and withholding tax.
• Take on other tasks as needed.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No. 20C0270

Key Duties and Responsibilities:

(a)Financial Planning

• Assist in formulating the company's future direction and supporting tactical initiatives
• Monitor and direct the implementation of strategic business plans
• Develop financial and tax strategies
• Manage the capital request and budgeting processes
• Develop performance measures that support the company's strategic direction

(b)Financial Operations

• Oversee the day-to-day financial operations
• Participate in key decisions as a member of the executive management team
• Maintain in-depth relations with all members of the management team
• Manage any third parties to which accounting or finance functions have been outsourced
• Oversee employee benefit plans, with particular emphasis on maximizing a cost-effective benefits package

(c)Financial Information and Reporting

• Oversee the issuance of financial information and reports
• Report financial results to the board of directors and shareholders

(d)Funding and Investments

• Monitor cash balances and cash forecasts
• Arrange for debt and equity financing
• Investment of funds

(e)Investors and Third Parties Relations

• Participate in conference calls with the investment community
• Maintain banking relationships
• Represent the company with investment bankers and investors

Requirements:

• Bachelor’s Degree in Finance, Accounting, Business Administration, or related field
• CPA qualifications are on added advantage
• At least 10 years of relevant experience in a senior finance leadership role of a financialservices firm
• Strong foundation in finance and in-depth understanding of internal controls, corporate governance, regulatory compliance and accounting standards
• Good commercial and business acumen
• Strong leadership and interpersonal skills
• Excellent written and verbal communication skills
• Proficiency in Mandarin advantageous to be able to liaise effectively with native Mandarin-speaking stakeholders and to understand Chinese documents.

A PLUS MANPOWER SERVICES PTE LTD EA License No. 16C8280 MOM Reg No. R22107790

We are a fast growing organization and we are looking for Appointment Setting Officer to help to fix appointment with the clients. If you are looking for a part-time job you can contact us.

• Flexible timing
• Able to work independently
• Can work from home
• Nice work environment
• Training will be provided
• Basic pay plus incentives

Responsibilities

• Provide Workplace Safety & Health (WSH) enforcement support
• Identify and assess any foreseeable risk arising from the workplace or work processes.
• Ensure all work practices comply with company safety policy and WSH act
• Advise on work plan / Risk Assessment / safe work procedures
• Recommend / take reasonably practical action to eliminate any foreseeable risk to any person who is at work in that workplace.
• Inspect and examine any machinery, equipment, plant, installation or article in the workplace.
• Organize safety & health awareness program for the site.
• Compile all relevant report and records, carry out daily safety inspection
• Conduct site safety & health audit.
• Conduct site safety & health meeting and prepare reports for relevant parties.
• Prepare hazard analysis reports.
• Prepare safety & health management programs and ensures effective implementation.
• Inspect and examine workplace records, certificates, notices and documents kept or kept under the WSHA.
• Other ad-hoc duties assigned by the Project Manager

Requirements

• Diploma or Degree in Workplace Safety & Health or equivalent
• Registered Workplace Safety & Health Officer with MOM
• Minimum 3 years of WSHO experience in LTA projects, preferably with Tunneling projects

Bayes provides career opportunities with reputable and progressive Employers and prioritizes the interests of all whom we represent. If the role resonates with you and your professional experience complements the responsibilities listed, send your resume to [email protected] All personal data supplied will be treated in confidence, and as permitted by law. For further enquiries, please visit our website which shares our Privacy and Data Protection Policy.

Kester LEW | Senior Consultant

Built Environment (EPC Management) EA Registration R23114039

You will be responsible for delivering excellent customer service and providing administrative support, including the following job responsibilities:

· Greet Prospects and Clients in a warm and friendly manner, and answer enquiries promptly.

· Collect new or outstanding billing and payment from the Client.

· Print and hand over service invoices accurately.

· Call Clients, to book, remind and follow up on appointments.

· Answer all incoming calls promptly, and record call details accurately.

· Any other ad hoc duties assigned by the supervisor or Management.

Requirements:

· Minimum 1 year of administrative experience, as a clerk or receptionist.

· Minimum a Nitec in any discipline.

· Well-groomed, courteous, and meticulous.

· Excellent interpersonal and communication skills.

· Able to correspond with English and Mandarin-speaking clients.

a) Plans and Implementing the safety and Health measures and procedures for site works activities

b) To plans , to organise , to manage , to control and implement safety measures and practices that are to lead the project towards zero accident

c) To plan and prepare all safety documents , DFS , reports accordance and compliance to MOM rules and regulations to client/consultant /authorities

d) To promote and provide traning to enhance the site safety and Health mattters

e) To carry out regular safety inspections, meetings , discussion to all and with the proposal to control , to implement , to rectify and to improve the safety and health practices at the work site

f) Able to produce RA and SWP and implemention

g) Organising STO , Safety Commitee Meeting , safety promotion , etc per contract requirements

h) To acts and to cum the duties as ECO

Customer Service Officer

Job Description & Requirements

Lynn Aesthetic was established since 1986.

We are a professional wellness company seeking perfection for the benefit of our clients' wellness.

We are seeking highly motivated personnal to join our organisation.

Customer Service Officer.

Working in similiar industry.

2 years relevant experience.

Pleasant personality.

Outgoing personality.

Sense of responsibility.

Enjoy speaking and taking care of customers' needs.

RELEVANT WORKING EXPERIENCE

iNTERESTED PLEASE WHATSAPP TO 96852020

• Logistic industry
• Walking distance from MRT station
• Good overall company benefits

As a Customer Service Officer (Logistics / Freight), you will be responsible for the following duties:

• Answer phone calls
• Provide quotations and reply to customer enquiries promptly
• Process orders and billing promptly
• Coordinate with respective in-charge for the status of orders, incoming shipments, arrangement for pick up etc
• Resolve any issues in a professional way
• Simple admin role
• Any other ad-hoc duties assigned

Requirements

• Minimum Diploma in Supply Chain Management, Logistics or any relevant

To apply, simply click on the ‘’apply’’ button in the job advertisement or alternatively, you can send in your resume via email [email protected]

We regret to inform that only shortlisted candidates will be notified.

ALLIED SEARCH PTE. LTD.

EA LICENSE : 19C9777

What this job involves

Handling daily operations

Are you a pro in on-site operations management? In this role, you’ll assist the site managers in providing property management services and planning daily operational activities. Your role will have a focus on the building’s services and you’ll ensure that health, safety and environmental standards set out by the client/tenants are adhered to.

Likewise, you’ll be in charge of maintaining the building exterior and interior; as well as performing regular site inspections on all common areas—including public walkways, external façade and others—and implementing remedial action on any service issues.

Keeping clients satisfied

Enhancing client experience is second nature to us. As the person in charge, you’ll play a vital role in ensuring that clients are satisfied by providing excellent customer service and meeting their needs. You’ll also help build strong working relationships with the tenants by attending meetings as applicable. Furthermore, you’ll be the main point of contact with local authorities.

Sound like you? To apply you need to be:

Knowledgeable and experienced

An ideal candidate holds a NTC with minimum of 3 years of experience in mechanical trades of ACMV, Plumbing & Sanitary or market equivalent qualifications in facility management or building services works. Experience and ability in hands on operation in building, M&E services, basic trouble shooting of breakdowns / faults and performing service recovery is a necessity. It will be essential to be multi-trade trained and able to perform basic handyman works

Professional and efficient

Are you well-versed in both oral and written communication? Can you maintain professionalism and a can-do attitude in a fast-paced environment? Are you a technically-equipped expert with a strong background in conflict resolution? If you said yes to all these, then let’s work together and unlock your full potential.

What you can expect from us

At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.

Apply today!

What this job involves:

Centralising all logs and requests

What we’re looking for is an expert who can effectively streamline processes and requests. Reporting to the facilities manager, you’ll provide superior call logging services—receiving and logging complaints containing complete details of the requests.

In line with this, you’ll tag each request with unique identity numbers to determine the nature of issues, and to dispatch them to the appropriate department. You’ll also follow up on the progress of each request by coordinating with respective assignees and monitoring their response time.

Furthermore, you’ll keep tabs on feedback and communicate with the requestor to ensure the closure of the task. You’ll also prepare daily and weekly reports on call status, as well as monthly reports on recurring calls. Assisting building management team in conducting analyses is also within your scope.

Performing other ad hoc tasks

As an expert in the field, you must be flexible in taking other responsibilities aside from your core tasks. Part of your mandate is to contribute to the monthly management report for our clients as well as minutes for meetings. Likewise, you’ll work closely with the team in processing invoices.

Likewise, you’ll be working side-by-side with both engineering and facilities departments in handling our contractors and developing operational procedures. Ensuring workplace safety is also within your scope. To do this, you’ll actively participate in health and safety reviews and identify potential risks. You’ll also participate in emergency evacuation procedures as needed.

Handling Stakeholders Management Administration

You play a key role as the gatekeeper to collate the records from the various processes of stakeholder management and ensuring they are smooth and hassle-free to the residents. This includes season parking, collection of maintenance charges, facilities booking, card access application, etc. Ensuring accurate and up-to-date reporting to the clients is a must. Maintaining good relationship with the residents is vital. You will need to communicate with stakeholders and advise on the house rules as well as support the organizing of community events and procurement of decorations to enhance the stay experience of our residents

Sound like you? To apply you need to have:

Proven industry experience

Do you have three to five years’ experience in facilities management? Do you have a solid background in helpdesk operations and strong working knowledge of occupational safety? Do you have a proven track record in rolling out improvement initiatives? Are you proficient in common workplace software e.g. Microsoft Office as well as purchase order systems? If you said yes to all these, then we encourage you to apply.

Collaborative mind set

At JLL, we believe that collaboration plays a central role in achieving success—that’s why you must demonstrate flexibility in working with a team. Likewise, you must possess a customer-centric focus and superior organisational skills to manage daily activities effectively. You must also be equipped with excellent communication skills to coordinate effectively with colleagues and clients.

What we can do for you:

At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.

Apply today!

Job Description

• Industry/ Organization Type: Logistics
• Position Title: Customer Service Officer
• Working Location: Changi Airfreight Center
• Working Hours: 5.5 days, Mon - Fri (9 am – 6 pm) / Sat (9 am – 1 pm) (alternate Saturday upon confirmation)
• Salary Package: Up to $2600 + AWS + Performance Bonus
• Duration: Permanent Role

Key Responsibilities

• Handle daily rate enquiries from local customers and overseas agents.
• Timely response for all enquiries with multiple solutions and accuracy.
• Communicate and coordinate with operations team for efficient execution of shipments.
• Understand and analyse market trends, assist in providing pricing strategies for clients.
• Develop key account business through regular communication, efficient pricing and follow ups.
• Report generation.
• Other ad-hoc duties that may be assigned.

APPLY NOW!!!

• Candidates without experience are welcome to apply. Training will be provided.
• Proficient in Microsoft Office.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #68502 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Job Description

• Industry/ Organization Type: Manufacturing - Aerospace
• Position Title: Accounts Officer (Treasury)/ Accounts Assistant (Treasury)
• Working Location: Loyang Way
• Working Hours: 5 days (Monday to Friday, 8 AM to 5.18 PM)
• Salary Package: Basic Salary + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Process invoices and payments for trade vendors.
• Prepare invoices and supporting documents for trade facility applications.
• Monitor invoices lacking Goods Received Notes (GRN) and coordinate with the Sales Team for timely resolution.
• Track advance payments to vendors, ensuring invoices are matched to GRN and accurately posted in the ERP system.
• Manage all transactions related to trade accounts payable within the ERP system.
• Reconcile vendor statements of accounts to ERP records.
• Address year-end audit inquiries specifically related to accounts payable.
• Perform additional duties as assigned by the Head of Accounting and Finance.

APPLY NOW!!!

• Diploma or equivalent in accounting and finance.
• Minimum 2 years of experience in finance-related functions, particularly in treasury or accounts payable.
• Individuals without experience are encouraged to apply, training is provided.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #68960 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Working Days & Hours: 5 days, 8am-5:30pm
Salary: Up to S$3,500
Location: Bukit Gombak

Responsibilities:

• Lead, support, and evaluate the performance of the accounts payable team.
• Validate data and process various types of vendor invoices and employee reimbursements.
• Oversee daily department operations to ensure accuracy and timely completion.
• Maintain detailed and accurate financial records and client information.
• Compile, analyze, and present financial reports to management and stakeholders.
• Establish and drive the achievement of departmental goals.
• Build and maintain positive relationships with team members, clients, and vendors.
• Ensure compliance with company policies, procedures, and controls, ensuring accuracy and efficiency.
• Develop standardized processes to enhance internal efficiency, including creating templates for company-wide use.

Requirements:

• Diploma or Bachelor’s degree in accounting, finance, management, or a related field.
• Strong communication and interpersonal skills.
• Proficiency in MS Excel; experience with SAP is an advantage.
• Strong planning and problem-solving abilities.
• Prior supervisory experience is an asset.

• Preparing and overseeing financial statements (balance sheet, income statement, cash flow statements).
• Analyzing financial data to identify trends, patterns, and areas for improvement.
• Ensuring that all financial reports comply with relevant accounting standards and regulations (such as IFRS or GAAP).
• Managing the accounts payable (AP) and accounts receivable (AR) functions, ensuring timely payment processing and collection of funds.
• Overseeing vendor and client accounts to ensure accuracy in invoicing, payments, and receipts.
• Ensuring that outstanding invoices are followed up on and cleared in a timely manner.
• Ensuring the accurate preparation and filing of corporate taxes.
• Collaborating with tax consultants or in-house teams to minimize the company’s tax liability while ensuring compliance with tax laws.

# 6 days work week

# Working Hours: Mondays to Saturdays – 10:45 to 19:30 | Sundays/PH – 10:45 to 17:30

Job Responsibilities:

• Attending to customer’s enquiries at Walk-in Service counter
• Handle and resolve customer complaints
• Maintain of stock inventory
• Preparation of weekly/ monthly report
• Keep front desk neat & tidy with necessary material
• Take up other duties as assigned

Job Requirements:

• “O” Level/ ITE Nitec/ Diploma in related field
• Proficient in Microsoft Office
• Initiative with positive attitude, willingness to learn and must be a team player
• Committed and able to work independently
• Friendly and Customer service oriented
• Good communication skills

Work location: Bedok Mall

Your are expected to be a determined and hardworking individual.

If you have no relevant experience or is a housewife, we expect you to learn fast and adapt quickly.

**And you must have a preference to work from home.

Job tasks include:

- communicating with new prospects and arrange sales appointments

- follow up with existing clients to ensure they are happy with our service

- coordination work between sales and administration service

- you are expected to work FROM HOME, so you must be disciplined and independent.

Job Description:

We are seeking a motivated and enthusiastic Recruitment Officer to join our team. In this

role, you will play a vital part in sourcing, screening, and coordinating candidates for various

positions across the organization. This is an excellent opportunity for individuals looking to

grow their career in recruitment, with training provided.

Responsibilities:

• Source and attract candidates through platforms such as LinkedIn, job boards, social

media, and referrals.

• Coordinate and schedule interviews, acting as a liaison between candidates and hiring

managers.

• Maintain accurate tracking reports on the recruitment progress, including the status

of candidates at different stages of the hiring process.

• Assist with onboarding processes and necessary paperwork for successful candidates.

• Support the recruitment team in meeting hiring targets and objectives.

• Participate in internal recruitment events and campaigns as needed.

• Perform other ad hoc duties as assigned by management.

Requirements:

• Candidate must possess at least a Diploma in any field.

• Strong verbal and written communication skills in English;

• Proficiency in an additional language is a plus.

• Detail-oriented with strong organizational and time-management skills.

• No prior experience required; training will be provided.

Remuneration:

• Competitive base salary plus commission and performance bonus.

• Working hours: 10:00AM to 7:00PM (Mondays to Fridays).

• Benefits include annual leave, medical leave, and medical welfare.

If you’re passionate about people and eager to grow within a dynamic environment, we’d love to hear from you!

Job Description

• Industry/ Organization Type: Education
• Position Title: Administrative Officer
• Working Location: Bencoolen
• Working Hours: 5 days (Mon to Fri: 8am – 5pm/9am – 6pm)
• Salary Package: Basic salary $2,500 - $3,500 + Performance Bonus
• Duration: Permanent/Part-Time

Key Responsibilities

• Handle walk-ins, telephone and email enquiries.
• Promote centre courses sand provide course consultation to prospective clients.
• Coordinating and facilitating classes for the centre.
• Handle general administrative tasks pertaining to clients and course registration matters.
• Responsible for enrolment daily.
• Follow up on sales enquiries.
• Communicate with instructors, coordinators and clients on starting classes or change of timing, and any other situation that may arise.
• Take photos of classes for marketing collaterals and helping in creating advertising materials.
• Perform any ad hoc basis as assigned by manager.

APPLY NOW!!!

• Minimum GCE O' Level or any related educational level.
• Proficient in Microsoft Office and adept with technology.
• Flexi working hours.
• Those can start work within short notice would be advantage.
• Full-Time & Part-Time role available.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #71386 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Security
• Position Title: Senior Security Officer
• Working Location: Island Wide
• Working Hours: 26 days per month (7-7/8-8, morning/night shift)
• Salary Package: Basic Salary $3,170 + Performance Bonus
• Duration: Permanent Role

Key Responsibilities

• Respond to and report complex safety and security incidents; assist in evacuations when necessary.
• Oversee security systems, including alarms, fire control, lift, and car park systems.
• Ensure smooth traffic flow by following the Road Traffic Act.
• Monitor CCTV and alarm systems, ensuring evidence is preserved.
• Support law enforcement and issue summons when needed.

APPLY NOW!!!

• Valid PLRD license.
• 3-5 years of security experience.
• Good leadership and team management abilities.
• Excellent communication and interpersonal skills.
• Ability to manage emergencies and stress effectively.
• Good observational and analytical skills.
• Skilled in using security systems and technology.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #71786 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Manufacturing - Aerospace
• Position Title: Accounts Officer (GL)/ Accounts Assistant (GL)
• Working Location: Loyang Way
• Working Hours: 5 days (Monday to Friday, 8 AM to 5.18 PM)
• Salary Package: Basic Salary + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Perform monthly account closings and maintain the general ledger with all required supporting schedules.
• Manage journal entries in the ERP system.
• Oversee the Fixed Assets Register and update monthly book rates in the ERP system.
• Reconcile monthly bank statements.
• Prepare GST schedules and file GST returns.
• Conduct year-end closing procedures and respond to audit queries, providing necessary schedules to auditors.
• Provide information for tax computations to the tax agent.
• Undertake other tasks as assigned by the Head of Accounting and Finance.

APPLY NOW!!!

• Diploma or equivalent in Accounting and Finance.
• Minimum 2 years of relevant experience in general ledger and accounts closing functions.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #68959 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

ReplyForward

1. 5 years of experience in Enterprise IT/Network or compliance work and overall experience of FSI industry.
2. Good knowledge on Enterprise Network, familiar with Firewall/Router/Proxy/ and so on. Certification on network will be a plus, such as CCNA, CCNP or other equivalent network certificate.
3. Familiar with ITSM process, change management, execution & delivery, gap analysis, vendor assessment & management and stakeholder communication.
4. Familiar with Compliance and due diligence related work.
5. Proficient in audit workpapers, documenting audit tests and findings.
6. Proficient in establishing internal control systems for audit programs.
7. Ability to adapt, resourceful & dynamic with strong interpersonal, communication & problem-solving skills.
8. Superior written and verbal communication skills with attention to detail.
9. Able to manage and update knowledge management systems in line with the quality standards, procedures, and process changes.
10. Organise quality audits, identify training needs and analyse results to support the wider operation.
11. Regular testing, monitoring, reporting and sharing data driven insights with the relevant stakeholders.
12. Cross-departmental collaboration.

1. Certification as a Hot Work Assessor

2. Certification as a Confined Space Assessor

3. Certification as a Working at Height Assessor

4. Minimum of 4 years' experience in a Shipyard environment

5. Preferably holding a WSH Level B Advanced Certificate

6. Preferably holding a WSH Level C Specialist Diploma

7. Strong communication skills

8. Proficiency in Health, Safety, Environment, and Management (HSEM) knowledge.

The Write Connection (TWC) specialises in English and Writing classes for primary and secondary level students. With a team of over 100 dedicated professionals, our mission is clear: to nurture generations of critical, compassionate thinkers. We are committed to delivering exceptional, well-rounded English enrichment that empowers our students to succeed academically and beyond.

Our Customer Service Officers (CSOs) play a pivotal role in upholding our commitment to excellence. As the first point of contact, CSOs deliver outstanding service by leveraging their product knowledge and communication skills to exceed customer expectations. In this role, you'll provide personalised support, build lasting relationships, and contribute to a positive, collaborative team environment.

If you’re passionate about customer engagement, thrive in a dynamic setting, and are eager to make a difference, we invite you to join our team. Apply today for a fulfilling career where excellence and teamwork are at the heart of everything we do!

Job Responsibilities

Sales & Leads Management

• Confidently share information about TWC programmes with current and potential customers to achieve the centre’s sales target.
• Identify customer needs and recommend the most suitable programmes to enhance their experience and satisfaction with TWC programmes.
• Proactively follow up on leads, arrange trial lessons, and assist customers in signing up for programmes.
• Respond to phone, email, and walk-in queries promptly and effectively.
• Actively participate in marketing promotional events, campaigns and outreach efforts to boost TWC programmes’ visibility and drive enrolments.

Customer Service

• Deliver outstanding customer service by promptly addressing inquiries, resolving concerns efficiently, and escalating complex issues when necessary to ensure timely resolution.
• Maintain a cheerful, professional demeanor in all interactions, fostering a welcoming environment where customers feel valued and supported.
• Actively listen to customer feedback and share valuable insights with the team to help improve our service offerings and delivery.
• Stay well-informed on the latest programmes and marketing updates to provide accurate and up-to-date information to the customers.
• Go the extra mile to make sure customers are satisfied and their needs are fully met.

Administrative Support

• Utilise company tools and systems to manage and track customer interactions, ensuring accuracy and timely responses.
• Maintain organised, accurate, and up-to-date records of customer interactions, follow-ups, key activities, and relevant data.
• Handle day-to-day administrative duties, such as scheduling student classes, managing enrolments, processing invoices, and ensuring accurate registration and enrolment data.
• Collaborate with team members to streamline processes and contribute to the continuous improvement of administrative efficiency.
• Provide assistance to teachers and students as needed, ensuring a positive experience for all.
• Other duties associated with the role and assigned by the line manager.

Work Hours

As a Customer Service Officer, you’ll benefit from a structured 5-day workweek, including one weekend day, designed to support a healthy work-life balance. Here’s what a typical week looks like:

• Weekdays: 12:30 PM to 9:30 PM (inclusive of a one-hour meal break)
• Saturday or Sunday: 8:30 AM to 6:30 PM (inclusive of a one-hour meal break)
• Days Off: Enjoy one weekday and one weekend off each week.
• Team Collaboration: Participate in an engaging, collaborative 2-hour team meeting each week to brainstorm, share insights, and grow together.

Work Location

Experience the variety and flexibility of working across multiple locations! While your primary work location will be based on operational needs, we value your preferences. We’ll carefully consider your preferred centers when determining your final placement, ensuring a work environment that suits you best.

Job Requirements

• Minimum GCE 'O' levels qualifications.
• At least 1 year of experience in customer service-related roles, preferably in an enrichment or education-related setting.
• Proficiency in using MacBook and G-Suite applications (e.g., Drive, Gmail, Docs, and Sheets).
• Strong communication skills in English, both spoken and written, with keen attention to detail.
• Sales experience or a proven track record of meeting sales targets is an advantage.
• Demonstrated excellence in customer service with the ability to handle customer needs effectively and efficiently.
• Demonstrates strong work ethics, including integrity, professionalism, and a commitment to excellence.
• Positive, approachable, and professional demeanor with excellent listening skills.
• Ability to work independently while also thriving in a collaborative team environment.
• Flexibility and willingness to work at different centers based on operational needs.

What we offer:

• Competitive remuneration
• Performance-based incentives.
• Opportunities for professional development and growth within the company.
• Be part of a vibrant, dynamic and collaborative team that fosters innovation, excellence, and a shared commitment to making a difference in education.

Staff Benefits:

• Comprehensive Medical and Dental benefits
• Birthday and Marriage leave
• Flexi Leave upon completing 1 year of service.
• Monthly Birthday celebration
• Team Bonding Activities
• Exclusive Staff discount for TWC lessons (50% off course fee for children of staff)
• Exclusive Staff discounts with various participating merchants

We have a flexible work from home job as a Human Resource Officer.

Job scope:

• Work from home
• Flexible timing
• Sourcing and recruiting the right people for our organisation
• No cold call required
• Support will be provided
• High incentives of $1000 per successful placement (subject to terms and conditions)