Your are expected to be a determined and hardworking individual.

If you have no relevant experience or is a housewife, we expect you to learn fast and adapt quickly.

**And you must have a preference to work from home.

Job tasks include:

- communicating with new prospects and arrange sales appointments

- follow up with existing clients to ensure they are happy with our service

- coordination work between sales and administration service

- you are expected to work FROM HOME, so you must be disciplined and independent.

Job Responsibilities:

• Inspect and identify potential hazards in the workplace to ensure a safe environment.
• Conduct regular inspections of work areas to verify compliance with workplace safety and health regulations.
• Inspect and assess equipment to confirm it is in good working condition and does not pose environmental or health risks to users or the workplace.
• Recommend and implement solutions to address unsafe practices or conditions in the workplace.
• Perform risk assessments on work sites to identify and mitigate potential dangers.
• Prepare detailed reports on workplace safety assessments and findings.
• Manage all environmental health-related matters, including:
  1. Control and prevention of disease-bearing insects and rodents.
  2. Proper disposal and management of construction waste.
  3. Monitoring and mitigation of noise, air, and dust pollution.
  4. Prevention of earth littering and maintaining site cleanliness.
  5. Addressing siltation in drainage systems.
  6. Ensuring food hygiene standards are upheld in workers’ canteens, if applicable.
  7. Overseeing any other environmental health concerns.

Requirement:

• Diploma in any field.
• Registered Environmental Control Officer with NEA.
• At least 3 years of working experience.
• Preferably personnel specialized in Building Construction - Environmental/ Health/ Safety or equivalent.
• Candidate who possesses high experience will be considered for senior role.

Job Description

• Industry/ Organization Type: Marine Technology Service Provider
• Position Title: Sales Executive
• Working Location: West – Tuas (Nearest MRT: Tuas Link) – Requires taking a few bus stops to reach the company
• Working Hours: 5 days (Mon-Fri: 8.30 am-5.30 pm)
• Salary Package: Up to SGD3200 + AWS + Bonus + Transport Reimbursement
• Duration: Permanent

Key Responsibilities

• Generate new business opportunities through various sales strategies
• Maintain and develop relationships with existing customers, understanding their needs to ensure customer satisfaction and repeat business
• Conduct presentations and product demonstrations to potential clients
• Meet and exceed sales targets consistently

APPLY NOW!!!

• Min. ITE in Engineering
• Min. 1 year of working experience in the related field
• Training is provided to an inexperienced candidate
• Familiar with Microsoft Office
• Previous internship or experience in a sales role is advantageous

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #69507 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Job Responsibilities:

· Implement and monitor Workplace Safety & Health (WSH) practices at work sites.

· Conduct regular WSH inspections and ensure follow-up actions are taken to maintain safety compliance.

· Ensure all health and safety policies, procedures, rules, and regulations are adhered to, regularly reviewed, updated, and effectively communicated.

· Ensure the company fulfills its statutory obligations regarding health, safety, and welfare at work, including statutory training and reporting requirements.

· Oversee the completion and periodic review of risk assessments for all work equipment and operations.

· Document, investigate, and implement improvements for all reported accidents.

· Coordinate the development and implementation of health and safety policies, work systems, and procedures.

· Conduct inspections of project sites to verify that safety measures are consistently enforced.

Job Requirements:-

• Possess relevant safety certificates (Eg Advanced Certificate in WSH, Safety Officer's Course or equivalent)
• Minimum 5 years of relevant working experience in Building Construction
• Familiar with ISO45001, ISO 9001 & ISO 14001

The job:

• Adhere SOPs in established AR and credit control processes and perform the required data entry
• Adhere to established protocols for processing receipts and handling cash.
• Update email address for E-Invoice and E-SOA
• Upload invoice to portal eg. gov.sg
• Handle billing, collection, and reporting tasks within designated deadlines.
• Respond promptly to inquiries from customers/banker and sales teams.
• Undertake accounts reconciliation of receipts
• Timely month-end closing for accounts receivable function
• Monitor and ensure healthy AR ageing report
• Follow up with the collection for non-payments, delayed payments and other irregularities
• Conduct monthly debtor meeting to discuss on the outstanding invoices with sales team
• Review new customer application and creation of account
• To prepare periodic reports and schedules
• Assist in annual Parts Stock take
• Assist in annual audits
• Other ad-hoc task assign

The person:

• Minimum - Diploma in Accountancy
• 2-3 years of general accounting experience. Industry experience in accounts payable and banking advantageous
• Proficient in Microsoft Excel, Word and PowerPoint. Attentive to details & accuracy.

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Please email your resume in a detailed MS Word format to [email protected] stating

1) Current Drawn

2) Expecting Salary

3) Date Available

4) Reason to Leave each job:

We regret that only shortlisted candidates will be notified

Joyce Koh Ai Leng

People Profilers Pte Ltd

20 Cecil St, #08-09, PLUS Building, Singapore 049705

Tel: 6950 9737

www.peopleprofilers.com

EA License Number: 02C4944

EA Personnel Reg nos R1110618

Job ID: L3V4YYW8

• Welcoming guests upon their arrival at the hotel and assist them in handling their luggage and directing them to the front office reception for check-in.
• Assist in the loading and unloading of guests’ luggage (upon guests’ arrival & departure), count the number of pieces of luggage to ensure that no luggage goes missing.
• Ensure that the drive-in / driveway is clear at all times to facilitate loading and off-loading of luggage.
• Assist guest on their transportation needs and recommend the use of hotel facilities whenever possible.
• Deliver guests’ correspondence and packages to rooms or wherever designated.
• Ensure the workplace is clean and well maintained at all times.
• Escort guests to their rooms, explaining the facilities of the hotel etc.
• Assist in driveway as required.
• To report on any loss and found item.
• Any other duties within reasonable scope as assigned.

Job Requirements:

• Prior experience in guest service and support operations would be an added advantage although training will be provided.
• Ability to converse in basic English for interaction with guests / understanding guests’ needs & request.
• Able to maintain a friendly and positive demeanor.
• A team player with the ability to work with minimum supervision.
• Able to perform 10 or 12 hours shift duties and able to work on weekend and during public holidays.
• Able to adhere to standard operating procedures / policies on workplace safety.

• Managing small project teams to develop, execute and complete assignments
• Supporting the recruitment of cleaners
• Managing the discipline of cleaners
• Managing the formulation of project /site manpower deployment/arrangement;
• Liasing with customer or it's representative;
• Logistic support;
• Any other works relating to the contract requirement;
• Long working hours and shift work.
• To be a hands on person.

Responsibilities

• Provide customer service and administrative support to customers and the In-charge at showflats (project launches at different locations).
• Attend to customers and agents' enquiries at showflats.
• Process documentations pertaining to sales and purchase of properties.
• Check and verify details and records of buyers.
• Perform data entry of buyers' particulars using our in-house system.
• Handover to the In-Charge after completion of project launches.
• Perform general administrative duties such as data entry and filings.
• Perform any other ad hoc duties as and when assigned.

Requirements

• Diploma / ITE / GCE 'O' level.
• Working experience in the Administrative field.
• Candidates who have working experience in Customer Service from the hospitality industry such as aviation, hotel, retail, food and beverage will be considered favorably as the job role involves serving our customers at showflats.
• Proficient in MS Office applications (Word and Excel).
• Good interpersonal and communication skills.
• Must be able to work in a fast-paced environment.
• Must be willing and able to work on weekends and public holidays. *Note: There is overtime payment for such work arrangement.

Other Information

• Working Location : Showflats (various locations)
• 5-day work week (3 days on weekdays + 2 days on Saturday and Sunday)
• Working Hours: Different operating hours at showflats (must be prepared to work long hours when there are project launches / events at showflats)

Benefits

• Conducive Work Environment
• On-The-Job Training provided
• Opportunities For Growth and Progression
• Dress Code : Smart Casual
• Annual Leave up to 21 days.
• Festive Leave up to 3 days
• Work From Home Leave
• Birthday Leave and Voucher
• Volunteer Leave
• Medical and Insurance Benefit

Interested candidates are invited to submit a comprehensive resume, stating the expected salary and date of availability via MyCareersFuture portal.

We regret that only shortlisted candidates will be notified.

HR Executive

Location: Singapore

Company: Retail of Skincare and Beauty Services

About Us: Our Company is a leading retailer of skincare and beauty services in Singapore. We are passionate about delivering exceptional beauty and wellness experiences to our customers. As we continue to grow, we are seeking a dynamic HR Executive to join our team and play a pivotal role in driving our people strategy.

Key Responsibilities:

• Full HR Spectrum: Manage the full spectrum of HR functions including recruitment, payroll processing, employee relations, performance management, and HR administration.
• Recruitment: Lead end-to-end recruitment processes, including job posting, screening, interviewing, and onboarding. You will work closely with hiring managers to understand staffing needs and ensure the best talent is attracted and retained.
• Payroll Management: Oversee monthly payroll processing, ensuring accuracy and compliance with statutory requirements.
• Pass Applications: Handle work pass applications, renewals, and cancellations, ensuring compliance with Ministry of Manpower (MOM) regulations.
• HR Policies and Procedures: Develop, implement, and maintain HR policies and procedures that align with the company's goals and comply with local labor laws.
• Employee Relations: Act as a point of contact for employee queries, manage employee relations issues, and support conflict resolution.
• MOM Compliance: Stay updated on Singapore's labor laws and regulations, ensuring the company’s HR practices are compliant with MOM guidelines.

Requirements:

• Minimum of 3 years of HR experience, with a strong focus on recruitment and payroll management.
• In-depth knowledge of Singapore’s employment laws and MOM regulations.
• Experience with work pass applications and other MOM-related procedures.
• Proficiency in HRIS systems and payroll software.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Ability to work independently and as part of a team in a fast-paced environment.
• Previous experience in the retail or beauty industry is a plus.

What We Offer:

• Competitive salary and benefits package.
• A dynamic and supportive work environment.
• Opportunities for professional development and career growth.
• Staff discounts on our skincare and beauty products.

You are expected to be someone who is hardworking and has a pleasant personality.

This position requires you to work from home most of the time so you must be able to work independently.

If you have no relevant experience - it is essential that you demonstrate the ability to learn fast and adapt.

Job scope details:

- establish rapport and build good relationships with customers

- be enterprising and work out solutions for customers, new or existing.

- involved in the presentation and troubleshooting for various scenarios.

- learn fast and understand the workflow

- able to implement ideas and instructions quickly.

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

ReplyForward

Responsibilities

• Supports material requirements of the Production Centres by soliciting best bids in accordance with the company’s standard procurement policies and procedures.
• Conduct bids evaluation and organize technical and commercial clarification meetings with vendor if necessary.
• Prepare Commercial Bid Evaluation reports for vendor short listing and selection.
• Reviews requisitions and clarifies with the user departments on any discrepancy or incomplete information with regards to specification, quality, quantity and delivery requirements.
• Recommends substitution where a saving in cost or improved delivery will result.
• Prepare purchase contracts, to clearly address the agreed specification requirements, terms and conditions.
• Manage Purchase Contracts to ensure vendor fulfilling the entire contract obligation.
• Monitor post purchase order activities such as vendor’s design and engineering progress, manufacturing progress, delivery status and etc.
• Expedite for vendor data and drawing submission.
• Compiles and maintain a library of catalogues, price lists, etc. to be used for reference.
• Visits vendor plants to familiarise with the key personnel analyse facilities and capabilities, as well as perform audit and vendor performance appraisal
• Ensures the safety of personnel through compliance with Occupational Safety and Health and Environmental Regulations.
• Any other tasks and responsibilities as assigned from time to time.

Requirements

• Degree or diploma in any Engineering field
• Entry Level candidates are welcome to apply (On Job Training will be provided)
• Resourceful with high level of honesty and integrity. Must be neat in appearance, tactful, co-operative, pleasant and dependable.
• Has initiative and hold information in the strictest confidence.
• High degree of alertness with a strong ability to work under pressure.

Our Addresses and Working Hours:

Seatrium (SG) Pte. Ltd.
(Tuas Boulevard Yard)
80 Tuas South Boulevard, Singapore 637051
(Islandwide transport provided)
Mon - Thu: 8:00am - 5:15pm
Fri: 8:00am - 4:30pm

Interested candidates are invited to send us an updated resume with your current and expected salary and earliest availability.

We regret that only shortlisted candidates will be notified.

Please note that your personal data disclosed to Seatrium Limited and our group of companies, shall be used for the purposes of evaluation, and processing in accordance with our recruitment processes and policies. By providing your personal data, you have consented to the aforesaid purpose under the provisions of the Personal Data Protection Act 2012.

Job Details:

• Duration Needed - 2 Month
• Mon to Saturday - 6 Days work per week
• Project at Jurong Pier Sub station
• Conduct regular inspections and risk assessments at the workplace to identify any foreseeable risk arising from the workplace.
• Recommend reasonable measures to eliminate any foreseeable risk at the workplace
• Ensure all statutory regulations are comply with NEA’s requirements
• Prepare and submit weekly environmental report
• Enforce & improve Workplace Safety and Health / Environmental Control standard at the workplace
• Any other duties as assigned by superior(s)

Responsibilities:

• Oversee accident reporting and clarify the claims process to customers, such as bus captains, taxi/private hire vehicle hirers, and relief drivers.
• Implement effective claims management to meet KPI targets for claims outcomes.
• Collaborate as part of the team to ensure the company recovers losses from third parties or defends against claims from individuals involved in road accidents.
• Coordinate with workshops and relevant parties to communicate with third-party insurers, legal representatives, and passengers on behalf of SMRT Buses and Strides Premier Fleet.
• Work with various departments within SMRT Buses, Strides Premier Fleet, and associated agents to pursue any claims effectively.

Requirements:

• Diploma in General Insurance or related field.
• At least 2 years of working experience in Motor insurance claims.
• Proficient in using MS Office Applications.
• Good negotiation, problem solving, and analytical skills
• Possess excellent written and verbal communications skills
• Proficient in Microsoft Windows, Word, Outlook and Excel.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R23117856

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job responsibility:

· Incident Response

· Manage Security & Safety Systems

· Monitor CCTV

· Patrolling & clocking

· Access control duties

Requirements:

· Secondary education

· Able to commit 4 days work 1 day off, 3 days work 1 day off schedule

· 12 hours permanent shift

For details:

· Contact (Call / SMS / WhatsApp) 80880345

· Email [email protected]

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Logistics Officer to join their warehouse team, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Jobs Scope:

• Adhere to all operational procedures and compliance standards.
• Act as the main contact for delivery, shipment, and customer inquiries.
• Manage system transactions for receiving, order fulfillment, and shipment planning.
• Coordinate with customers and transporters to resolve daily issues and meet delivery/collection requirements.
• Perform stock allocation and arrange shipments based on customer instructions.
• Prepare and consolidate outbound documentation for cargo release and return to customers.
• Collect and manage data for reporting to the Operations Executive/Manager.
• Oversee record retention, documentation, and cycle count processes.
• Ensure all KPIs are met and provide timely, accurate reports.
• Assist with administrative tasks, data entry, and provide backup support when needed.

Requirement:

• Min 1 year of warehouse operations experience
• Basic computer skills

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2198636
• EA Personnel Name: Oh Puey Xin

Our client is a global MNC in real estate and investment management. Due to business needs, they are now recruiting a Property Officer be part of their Facilities Team for ongoing transformation projects.

Duties of Property Officer:

• Assist in day-to-day property maintenance and operational support.
• Oversee preventative maintenance and ensure timely completion of tasks.
• Monitor vendor performance to confirm services meet established KPIs.
• Organize and oversee minor repair and improvement work.
• Obtain quotations and coordinate with contractors for repair tasks.
• Maintain accurate records and standardized systems on-site.
• Be on-call to respond to emergencies and urgent breakdowns.
• Supervise major repair work and assist in annual electrical shutdown events.
• Conduct inspections for building and equipment upkeep.

Requirements:

• Nitec / Diploma in related field
• Relevant experience with Facilities Management / Commercial Building settings

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Guest Executive Ambassador

Salary: $2800 - $3000

Working Days: Mon to Fri (8am to 6pm)

Working Location: Changi Biz Park (Expo MRT)

Job scopes:

• To meet and greet visitors, lead them to appropriate room and do welcome script (covering use of meeting room system, restrooms, fire exits, etc)
• To attend enquires from staff/ courier services and receiving mails (recording & send email reminders)
• To offer the management staff / external guests the choice of beverages available and assist to serve / arrange staff to serve accordingly.
• To check on meeting room set up standards, floral arrangements, and report facility faults
• To provide accurate directions on meeting venues and office locations of various units (must know all facilities, locations, and operating hours)
• To have a list of amenities and facilities in the neighbouring area of CBD including operating hours, telephone numbers, etc
• To assist in the booking of executive meeting rooms
• To provide taxi booking services
• To have emergency guest amenities such as sewing kit, first aid kit, stationery, umbrellas
• To receive feedback from guests or staff on facilities and services
• To assist in overseeing events or VIP meetings at executive conference suite
• To coordinate and manage vendors / caterers onsite providing services to the VIP / executive events
• To assist managing rooms and submit reports on weekly release
• To assist in handling common & executive meeting room enquiries by phone / email / Teams
• To manage common meeting room bookings:
• To call meeting room user 15 minutes prior to booked period to reconfirm
• To call meeting room user for rooms left unused 15 minutes after booked period and update the system if no-show, followed by email to remind user on guidelines
• To send reminders email to users
• To oversee reconfiguration of meeting room set up
• To prepare weekly schedules for stewardesses / technicians

Requirements:

• Minimally GCE ‘O’ Level
• Computer skills: Microsoft Outlook, Microsoft Excel, Microsoft Words
• With working experience as customer service executive is a plus

Email: [email protected]

Tan Yong Zhi (Jackson) | Reg: R24124461

The Supreme HR Advisory Pte. Ltd | EA No: 14C7279

Our Client is a Singapore based company in Hospitality industry with global presence. Due to business needs, they are now recruiting a Guest Experience Officer to be part of their Customer Service team for ongoing transformation projects. They are located Islandwide - easily accessible.

Duties:

• Provide courteous and efficient service, striving to fulfill each guest's request whenever possible. Ensure all telephone calls are answered promptly, within three rings.
• Be well-versed in all room types, rates, and availability, and up-sell services whenever possible.
• Take ownership of guest issues, addressing complaints promptly and in line with established procedures. Report to a supervisor for further follow-up if needed, and complete glitch reports when necessary.
• Ensure the safety and security of guest rooms by following emergency and fire procedures, and encourage guests to use Safe Deposit boxes (El-Safe) in accordance with hotel policies.
• Be knowledgeable about hotel facilities, functions, major city attractions, and events to provide guests with accurate information. Maintain a professional, courteous relationship and effective communication with all hotel personnel.

Requirements

• Minimum O Level
• Willingness to work rotating shifts.
• Min 1-2 years of customer service experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

Working Location: Kallang

Salary: $5000 - $8000/month

Key Responsibilities

Administrative Support

• Manage and maintain the executive’s calendar, including scheduling appointments, meetings, and travel arrangements.
• Screen calls, emails, and correspondence, and prioritize them for the executive’s attention.
• Prepare and edit reports, presentations, and other documents as required.
• Organize and maintain the executive's files, ensuring confidentiality and easy retrieval.

Coordination and Communication

• Serve as a liaison between the executive and internal/external stakeholders.
• Coordinate team meetings, prepare agendas, and record minutes.
• Follow up on action items from meetings to ensure timely completion.

Event Planning and Logistics

• Organize and manage events, conferences, and other functions.
• Handle logistics such as venue booking, catering, and travel arrangements for attendees.

Project Management

• Assist with special projects by coordinating resources, monitoring timelines, and updating the executive on progress.
• Conduct research and compile data to support decision-making.

Operational Support

• Monitor and manage budgets, invoices, and expense reports.
• Procure office supplies and equipment as needed.
• Oversee and ensure compliance with company policies and procedures.

Qualifications and Skills

Education and Experience

• Bachelor’s degree in Business Administration, Management, or related field (preferred).
• Proven experience as an Executive Assistant or in a similar role (typically 3-5 years).
• Flexibility to work extended hours, including evenings or weekends, if necessary.
• Willingness to travel occasionally for business purposes

Guest Executive Ambassador

Salary: $2800 - $3000

Working Days: 5 days - Mon to Fri (8am to 6pm)

Working Location: Marina Bay Financial Centre (Downtown MRT)

Job scopes:

• To meet and greet visitors, lead them to appropriate room and do welcome script (covering use of meeting room system, restrooms, fire exits, etc)
• To attend enquires from staff/ courier services and receiving mails (recording & send email reminders)
• To offer the management staff / external guests the choice of beverages available and assist to serve / arrange staff to serve accordingly.
• To check on meeting room set up standards, floral arrangements, and report facility faults
• To provide accurate directions on meeting venues and office locations of various units (must know all facilities, locations, and operating hours)
• To have a list of amenities and facilities in the neighbouring area of CBD including operating hours, telephone numbers, etc
• To assist in the booking of executive meeting rooms
• To provide taxi booking services
• To have emergency guest amenities such as sewing kit, first aid kit, stationery, umbrellas
• To receive feedback from guests or staff on facilities and services
• To assist in overseeing events or VIP meetings at executive conference suite
• To coordinate and manage vendors / caterers onsite providing services to the VIP / executive events
• To assist managing rooms and submit reports on weekly release
• To assist in handling common & executive meeting room enquiries by phone / email / Teams
• To manage common meeting room bookings:
• To call meeting room user 15 minutes prior to booked period to reconfirm
• To call meeting room user for rooms left unused 15 minutes after booked period and update the system if no-show, followed by email to remind user on guidelines
• To send reminders email to users
• To oversee reconfiguration of meeting room set up
• To prepare weekly schedules for stewardesses / technicians

Requirements:

• Minimally GCE ‘O’ Level
• Computer skills: Microsoft Outlook, Microsoft Excel, Microsoft Words
• With working experience as customer service executive is a plus

Email: [email protected]

Tan Yong Zhi (Jackson) | Reg: R24124461

The Supreme HR Advisory Pte. Ltd | EA No: 14C7279

Working Location: Kallang

Salary: $5000 - $8000/month

Key Responsibilities

Administrative Support

• Manage and maintain the executive’s calendar, including scheduling appointments, meetings, and travel arrangements.
• Screen calls, emails, and correspondence, and prioritize them for the executive’s attention.
• Prepare and edit reports, presentations, and other documents as required.
• Organize and maintain the executive's files, ensuring confidentiality and easy retrieval.

Coordination and Communication

• Serve as a liaison between the executive and internal/external stakeholders.
• Coordinate team meetings, prepare agendas, and record minutes.
• Follow up on action items from meetings to ensure timely completion.

Event Planning and Logistics

• Organize and manage events, conferences, and other functions.
• Handle logistics such as venue booking, catering, and travel arrangements for attendees.

Project Management

• Assist with special projects by coordinating resources, monitoring timelines, and updating the executive on progress.
• Conduct research and compile data to support decision-making.

Operational Support

• Monitor and manage budgets, invoices, and expense reports.
• Procure office supplies and equipment as needed.
• Oversee and ensure compliance with company policies and procedures.

Qualifications and Skills

Education and Experience

• Bachelor’s degree in Business Administration, Management, or related field (preferred).
• Proven experience as an Executive Assistant or in a similar role (typically 3-5 years).
• Flexibility to work extended hours, including evenings or weekends, if necessary.
• Willingness to travel occasionally for business purposes

The Write Connection (TWC) specialises in English and Writing classes for primary and secondary level students. With a team of over 100 dedicated professionals, our mission is clear: to nurture generations of critical, compassionate thinkers. We are committed to delivering exceptional, well-rounded English enrichment that empowers our students to succeed academically and beyond.

Our Customer Service Officers (CSOs) play a pivotal role in upholding our commitment to excellence. As the first point of contact, CSOs deliver outstanding service by leveraging their product knowledge and communication skills to exceed customer expectations. In this role, you'll provide personalised support, build lasting relationships, and contribute to a positive, collaborative team environment.

If you’re passionate about customer engagement, thrive in a dynamic setting, and are eager to make a difference, we invite you to join our team. Apply today for a fulfilling career where excellence and teamwork are at the heart of everything we do!

Job Responsibilities

Sales & Leads Management

• Confidently share information about TWC programmes with current and potential customers to achieve the centre’s sales target.
• Identify customer needs and recommend the most suitable programmes to enhance their experience and satisfaction with TWC programmes.
• Proactively follow up on leads, arrange trial lessons, and assist customers in signing up for programmes.
• Respond to phone, email, and walk-in queries promptly and effectively.
• Actively participate in marketing promotional events, campaigns and outreach efforts to boost TWC programmes’ visibility and drive enrolments.

Customer Service

• Deliver outstanding customer service by promptly addressing inquiries, resolving concerns efficiently, and escalating complex issues when necessary to ensure timely resolution.
• Maintain a cheerful, professional demeanor in all interactions, fostering a welcoming environment where customers feel valued and supported.
• Actively listen to customer feedback and share valuable insights with the team to help improve our service offerings and delivery.
• Stay well-informed on the latest programmes and marketing updates to provide accurate and up-to-date information to the customers.
• Go the extra mile to make sure customers are satisfied and their needs are fully met.

Administrative Support

• Utilise company tools and systems to manage and track customer interactions, ensuring accuracy and timely responses.
• Maintain organised, accurate, and up-to-date records of customer interactions, follow-ups, key activities, and relevant data.
• Handle day-to-day administrative duties, such as scheduling student classes, managing enrolments, processing invoices, and ensuring accurate registration and enrolment data.
• Collaborate with team members to streamline processes and contribute to the continuous improvement of administrative efficiency.
• Provide assistance to teachers and students as needed, ensuring a positive experience for all.
• Other duties associated with the role and assigned by the line manager.

Work Hours

As a Customer Service Officer, you’ll benefit from a structured 5-day workweek, including one weekend day, designed to support a healthy work-life balance. Here’s what a typical week looks like:

• Weekdays: 12:30 PM to 9:30 PM (inclusive of a one-hour meal break)
• Saturday or Sunday: 8:30 AM to 6:30 PM (inclusive of a one-hour meal break)
• Days Off: Enjoy one weekday and one weekend off each week.
• Team Collaboration: Participate in an engaging, collaborative 2-hour team meeting each week to brainstorm, share insights, and grow together.

Work Location

Experience the variety and flexibility of working across multiple locations! While your primary work location will be based on operational needs, we value your preferences. We’ll carefully consider your preferred centers when determining your final placement, ensuring a work environment that suits you best.

Job Requirements

• Minimum GCE 'O' levels qualifications.
• At least 1 year of experience in customer service-related roles, preferably in an enrichment or education-related setting.
• Proficiency in using MacBook and G-Suite applications (e.g., Drive, Gmail, Docs, and Sheets).
• Strong communication skills in English, both spoken and written, with keen attention to detail.
• Sales experience or a proven track record of meeting sales targets is an advantage.
• Demonstrated excellence in customer service with the ability to handle customer needs effectively and efficiently.
• Demonstrates strong work ethics, including integrity, professionalism, and a commitment to excellence.
• Positive, approachable, and professional demeanor with excellent listening skills.
• Ability to work independently while also thriving in a collaborative team environment.
• Flexibility and willingness to work at different centers based on operational needs.

What we offer:

• Competitive remuneration
• Performance-based incentives.
• Opportunities for professional development and growth within the company.
• Be part of a vibrant, dynamic and collaborative team that fosters innovation, excellence, and a shared commitment to making a difference in education.

Staff Benefits:

• Comprehensive Medical and Dental benefits
• Birthday and Marriage leave
• Flexi Leave upon completing 1 year of service.
• Monthly Birthday celebration
• Team Bonding Activities
• Exclusive Staff discount for TWC lessons (50% off course fee for children of staff)
• Exclusive Staff discounts with various participating merchants

You are expected to be someone who is hardworking and has a pleasant personality.

This position requires you to work from home most of the time so you must be able to work independently.

If you have no relevant experience - it is essential that you demonstrate the ability to learn fast and adapt.

Job scope details:

- establish rapport and build good relationships with customers

- be enterprising and work out solutions for customers, new or existing.

- involved in the presentation and troubleshooting for various scenarios.

- learn fast and understand the workflow

- able to implement ideas and instructions quickly.

Responsibilities :

• Address and resolve complaints or feedback promptly, implementing necessary corrective actions.
• Collaborate closely with all relevant stakeholders, including contractors, project managers, consultants, residents, and authorities, taking proactive steps to mitigate any issues related to construction activities.
• Liaise and coordinate with these parties to ensure smooth communication and project alignment.
• Develop and execute public relations programs or talks to inform the public about the project's progress.
• Design and implement public relations strategies specific to the project.
• Provide regular updates to management regarding public relations activities on-site.
• Maintain and update all related records diligently.

Requirements :

• A minimum of 3 years of relevant experience in the field is required for this role.
• Prior experience as a Public Relations Officer is essential.
• Preferably suited for candidates with LTA experience