LOCATION : BUKIT BATOK CRESCENT

WORK WEEK: 5 DAYS

• Maintain, grow existing accounts, develop new project, generate leads
• Negotiate commercial and contractural terms and condition, collaboration with the operations team, maintain customer relationship to ensure customer satisfaction and identify additional opportunities within the account
• Cold calling and submitting weekly sales report
• Attend meetings and site survey
• Excellent phone presentation, written communicator and sales skill
• Proficiency in Microsoft Office
• Preferable with own transport

Job Title: Indoor Sales Officer/Personal Assistant to MD (ID1481)
Location: Loyang
Working Hours: Mon to Fri, 9am-6:15pm (once a month Sat 9am-12pm)
Salary: $3000 - $3500

Job Responsibilities:
• Follow up on behalf of MD for new customers enquiries & follow through on order confirmation
• Communicating with customers, making outbound calls to potential customers, and following up on leads as provided by MD
• Handle potential customers' enquiries and gather feedbacks/comments on product samples and direct to relevant departments
• Generate sales report & quotations
• Co-ordinate and handle admin for specific export shipments
• Any other ad-hoc task as assigned by the MD

Job Requirements:
• Minimum poly diploma, Food Science or related
• Minimum 1-2 years of sales experience
• Ability to manage multiple tasks/ projects simultaneously

Marketing

· Develop a consistent brand voice across all collaterals and touch points including our corporate website and social platforms

· Identify, develop and implement communications strategies to support and align the company’s overall business and brand standing.

· Support market reach and penetration for various business units

· Work closely with the company to develop viable marketing activities for consultancy business.

· Plan, execute and optimise online marketing campaigns using various social media platforms and Google Analytics

· Assist in the conceptualising, design and production of marketing collaterals, emailers, posters, etc

· Create and maintain the database of contacts of customers/ partners, website and social media platforms

· Cultivate good relationships with internal and external stakeholders across all levels.

· Manage quality database that organizes and updates contacts of existing and prospective customers / partners.

· Serve as a centralized resource center for company’s track records, achievements, project photo gallery and media archive

· Assist in the organization of company events and networking

· Any other relevant duties

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Office Administration

• Arranging and scheduling meetings, setting up video and/or teleconferences and preparation of meeting packs
• Maintain an efficient system for filing and retrieval of documents
• Monitor deadlines and follow up actions in relation to equipment and assets maintenance

Requirements:

· Minimum Diploma/Degree in Communications or Marketing

· Minimum 1 year of related working experience

· Competent with MS Office, Photoshop, photo/video editing software, social media platforms and website development

· IT savvy and ability to pick up skills fast

· Strong command of English language and writing skills

· Creative, meticulous and a strong team player

Role Description

• Billing, checking patient's details, past invoices, appointment records, and checking payment records using Clinic Assist software
• Assist in appointments, operating theatre, ward, and other related bookings
• Assist in patient queries and divert calls to relevant parties
• Advise patients whether cashless payments can be extended for their visits
• Submission of claims through various insurance portals
• E-filing of patient details/chats with patients
• Prepare instruments and assist the surgeon independently for minor surgeries
• This role will require standing in as a chaperone for patients

Requirements

• Able to use Microsoft Office
• Friendly, positive, meticulous, and a team-player
• Service-oriented
• Willing to learn
• Relevant clinic experience prior would be preferred
• 5.5 days: Monday - Friday 9.30 am to 6.30 pm, Sat (half-day morning) 9.30 am to 1.30 pm
• no shift

Closed on Public holidays and Sundays.

WhatsApp only to 96584362

Job Highlights

• Competitive salary and attractive commission
• Work in a dynamic and creative environment
• Training, mentoring and advancement in a fast growing company

Job Description

As a Customer Service Executive, you will be responsible for delivering exceptional service to our customers, sharing expert product knowledge and driving sales with enthusiasm and professionalism.

You will greet and assist our customers visiting the showroom, addressing their needs and preferences.

You will also manage and maintain a clean and organized showroom to enhance the shopping experience.

You will provide support via the hotline, including responding to messages, addressing customer questions or concerns, providing estimates based on their specific needs and requirements and scheduling site visits for customers.

You will attend to the client requests for servicing and coordinate the scheduling with our service team.

In addition, you will maintain records on the Customer Relationship Management (CRM) platform, ensuring accurate documentation.

What will the Right Person look like?

• Applicants with a Diploma/Degree in Business or related field, with a proven experience in retail sales or customer service related roles are welcome to apply.
• You can commit to work on Saturdays / Sundays.
• You have a passion for excellent customer service and sharing our products with the customers.
• You have excellent communication and interpersonal skills.
• You have a strong command in English and Mandarin (both spoken and written) as this role requires you to liaise with our internal and external stakeholders.

• Support full spectrum of HR and Admin functions
• In charge of the full activities of recruitment, placement, and resignation
• Manage end-to-end onboarding & offboarding matters including but not limited to email, door access, documents, and uniform
• Process work pass applications, renewal & cancellations and liaise with the Ministry of Manpower for work pass-related issues.
• Provide prompt updates and accurate maintenance of employee database, organization charts, personal files as well as medical check-ups and work pass renewals
• Assist in coordinating in the training programme and liaise with nominated trainees on training requirements
• Assist in managing company insurance & workman compensation
• Assist in administering claims such as hospitalization, work injury compensation and etc
• Assist in payroll processing and salary administration
• Support managers on HR processes including staff issues about confirmation, performance management, grievance, and exit management.
• Keep abreast of all legal and statutory requirements and ensure compliance with Singapore labor law
• Other ad-hoc duties as assigned

Job Purpose

We are looking for an energetic and self-motivated Operations Executive to join our innovative team. If you are an ambitious individual excited about working in the space tech industry, then we want to work with you.

In this role, you would be overseeing operational activities across our organisation. This includes managing various aspects of operations, including stakeholder management, process improvement, and project management, to ensure the development and implementation of our key initiatives.

Job Description

Stakeholder Management

• Collaborate with sales and marketing teams to develop customized commercial packages tailored for strategic partners

• Coordinate with vendors to confirm technical specifications, and any special requirements to meet business needs

• Develop a comprehensive understanding of agreements to ensure alignment with expectations and contractual obligations

Programme Management

• Lead as the primary point of contact for programme-related correspondence, and ensuring adherence to targets and timelines

• Manage programme registration and networking portal to ensure a seamless experience for all stakeholders

• Support programme operational activities that include planning, organizing, coordinating, and execution to achieve objectives

Process Improvement

• Oversee the organization and maintenance of the company's customer database, ensuring accuracy, completeness, and data integrity

• Analyze existing operational processes and workflows to identify bottlenecks and inefficiencies

• Propose and implement process improvements and automation initiatives to streamline operations and reduce costs

Reporting and Analysis

• Conduct data analysis and provide actionable insights to support decision-making and strategic planning processes

• Communicate operational insights and recommendations to senior management to drive continuous improvement initiatives

• Prepare post-programme reports and recommendations for senior management, highlighting key findings, successes, and areas for enhancement

Note that the above job description is subject to change based on business requirements for innovative programmes

Skills and Experience Required

▪ Strong organizational, project management, and multitasking skills, with the ability to prioritize tasks and meet tight deadlines in a fast-paced environment.

▪ Excellent communication, negotiation, and interpersonal skills, with the ability to liaise effectively with clients, vendors, and internal stakeholders.

▪ Strong analytical and problem-solving abilities, with a keen attention to detail and a data-driven approach to decision-making

▪ Written and spoken English (Multilingual/Asian Languages an advantage)

▪ Excellent team player who is commercially astute and customer focused

▪ Ability to thrive in a dynamic and challenging environment, with a proactive and adaptable mindset

▪ Ability to remain calm under pressure, adapt to changing circumstances, and resolve issues efficiently

▪ Experience in project management methodologies (ie. Agile, Lean, Scrum) and space technology sector an advantage

Educational Qualifications

▪ Bachelor’s degree/s in Business Administration, Mass Communication, or a related field

▪ Diploma holders and fresh graduates may apply

The successful applicant will be reporting to the department head and will work alongside teams under the department head (i.e. Marketing, Creative, Merchandise and Sustainability).

This is for a contract position (Mar to Dec).

Overview of responsibilities

• Provide administrative support to the teams under the department head.
• Tracking of overall department’s expenses.
• Manage calendars and coordinate meeting schedules with internal departments, external vendors and agencies.
• Coordinate pre- and post-race requirements such as hotel bookings, transport, logistics, accreditation and catering for the department and stakeholders.
• Manage premium/prizes inventory and assist in contest fulfilment.
• Assist on planning and execution of select on-ground activities.
• Track and manage department’s warehouse assets.
• Support any other business’ projects that teams takes on.

Key Requirements:

• Candidate must possess at least a Diploma qualification.
• At least one year of working experience in an Marketing role.
• Experience in managing and scheduling hotel and airflight bookings.
• Ability to multi-task, meet tight deadlines and effectively communicate project status.
• IT-savvy and proficient in Microsoft Office applications especially in Word, Excel and Powerpoint.
• Fluent in written and spoken English, additional language will be an advantage.
• Strong interpersonal and communication skills.
• Multi-tasker with excellent time management and job prioritization.
• Meticulous with a strong attention to detail is a must.
• Responsible and able to work independently as well as be an effective team player.
• Adaptable in a dynamic work environment.

Applicants should include a brief cover letter, full resume, work samples and/or portfolio. Please submit your application by 31 March 2024.

Please note only shortlisted candidates will be contacted. Thank you.

MAIN DUTIES AND RESPONSIBILTIES

• To assist in managing daily food and beverage operations and continuous improvement in service quality at F&B outlet
• To assist in demonstrating leadership and service excellence to students that are on training at F&B outlet
• To assist in managing banquet operations, meeting and outside catering
• To assist in managing daily operations and meeting outlets’ objectives/ target
• To assist in liaising and coordinating with relevant parties with regards to F&B events, maintenance and security matters
• To assist in managing F&B outlet and ensure its operations to be on par with industry standards that are current and relevant
• To assist in Student training and ensure that they are operationally ready after their practicum
• To assist in marketing promotion of F&B outlet
• To assist in maintaining F&B and Service Quality on effective communications with guest through their feedbacks
• To assist in establish F&B outlet operation procedures
• To maintain the cleanliness of F&B outlet and ensure all mandatory requirements are met
• To ensure effective communication to Students and maintain Student Induction program
• To assist in planning, coordinating of duty roster and attendance
• To assist in managing and supervising Students assigned to operations
• To provide coaching and counselling to Students
• To conduct post-evaluation and assessment for Students’ attachment
• To assist in coordinating and invigilates final practical examinations

REQUIREMENTS:-

• Certificate/ Diploma in F&B Operation/ Hospitality & Tourism or related studies
• Min 2 years of relevant working experience in restaurant or café
• Proficient in MS Office Applications
• Able to start immediately or within a short notice

Responsibilities:

• General Sales support duties
• General logistics duties
• Answering phone calls
• General admin work
• Filing and organizing
• Arranging and packing stock for deliveries
• Ability to work independently and multi-task
• Any other ad-hoc duties assigned

Requirements:

• Candidate must possess minimum
• Nitec/’O’/Diploma Level qualifcation Experience in basic sales knowledge and logistics coordination preferred
• Possess initiative, able to work
• independently after training
• Strong communications skill and
• organized, ability to multi-task
• Fluent in English and Mandarin is a must (both written & spoken)
• Computer literate, knowledge of Microsoft Office software. Outlook, Word, Excel and PowerPoint is a must

What we can offer:

• 5 day working per week / WFH when required by law
• Annual & medical leave
• AWS & Bonus
• Immediate Vacancy
• Salary range: 2.5K to 3.5K

Please include in your resume:

• Positions held, current/last drawn salary
• expected salary
• reason for leaving previous job

We regret that only short listed candidates will be notified

Job Title: Sales Executive (ID8139)
Location: Tai Seng
Working Hour: 5 days work Monday-Friday 9am – 6 pm
Salary: $2800 - $3000

Job Description:
• Achieve monthly and yearly sales target
• Look for new customers in retail industry : selling clothes
• To handle online sales, to look for corporate customers
• Ensure that customers are aware and updated on the full range of products available
• Negotiate and secure display areas
• Monitor market trends and competitors' promotional activities.
• Build rapport/relationship with store staff
• Handle customer feedback and requests

Requirement:
• Background with corporate gift selling on the past will be favourable or work in apparel retail before

Job Title: Admin Executive (ID8140)
Location: Tai Seng
Working Hour: 5 days work Monday-Friday 9am – 6 pm
Salary: $2500 - $2800

Job Description:
• Coordinate and manage all aspects of operation processes, including arranging sales documents, preparing warehouse documentation, and ensuring timely delivery.
• Collaborate with internal teams and external stakeholders to ensure smooth coordination of activities. • Monitor and track sales order, addressing any delays or issues that may arise.
• Communicate with suppliers, customers, and deliveries to gather necessary information and resolve sales-related inquiries.
• Perform general administrative tasks such as answering phone calls, responding to emails, and maintaining filing systems.
• Assist in scheduling appointments, coordinating meetings, and managing calendars.
• Prepare reports, presentations, and other documentation as required.
• Manage office supplies and ensure proper inventory levels.
• Receiving visitors
• Arrangement of travel related needs

Requirement:
• Proven experience in administration.
• Strong organizational and time management skills, with the ability to prioritize tasks effectively.
• Excellent communication and interpersonal skills to liaise with internal and external stakeholders.
• Attention to detail and accuracy in handling documentation.
• Proficiency in MS Office applications (Word, Excel, PowerPoint).
• Ability to work independently and collaboratively in a fast-paced environment.
• Flexibility and adaptability to handle changing priorities and meet deadlines

Responsibilities:

• Manage the daily administrative functions.
• Administer employees all types of leaves includes maternity and childcare leave claims
• Co-ordinate and ensure maintenance of office equipment’s & facilities are rectified in good time.
• Source for procurement needs and support on procurement and office administration requirements.
• Provide necessary confidential administrative support for all human resources and administrative functions.
• Assist in travel arrangement such as purchase air ticket, hotel booking and applying visa for staff.
• Participate as a HR representative in Employee Health & Safety and Recreational Club committees.
• Co-ordinate social and recreational activities to promote the general welfare of all the employees.
• Undertake any other ad hoc assignments that may be assigned from time to time.

Requirements:

• Min of 2 year working experience.
• Knowledge of computer software application.
• Able to communicate in English fluently.
• Open to mid-career switch candidates.
• Diploma or ITE in Business Studies/Administration/Management or equivalent.

Job Description

1. Assist Training & Management Department on day-to-day operational matters (e.g., trainer support, invigilation, administrative support, ad-hoc support etc).

2. Managing lesson administration (e.g., LMS and Zoom (or equivalent)), supporting relevant software.

3. Provide first-level Tech and Admin support (i.e., LMS, Zoom) to staff and students, addressing admin issues (e.g., EdTech Tools tech support & administration), and network connectivity for classes and daily operations.

Job Requirements

1. Diploma / O levels & above.

2. At least 1 year of administrative work experience.

3. Basic software Skills: Experience in Microsoft Office and Zoom, with the ability to conduct basic troubleshooting. Experience in Learning Management Systems (LMS) is an added advantage.

4. Ability to support users on administrative issues.

5. Singaporeans / Singaporean PRs are welcomed to apply.

Job Title: Sales Executive (ID8138)
Location: Tai Seng
Working Hour: 5 days work Monday-Friday 9am – 6 pm
Salary: $2800 - $3000

Job Description:
• Achieve monthly and yearly sales target
• Look for new customers in plant nurseries, wet markets, chain outlets, supermarkets, petrol kiosks etc including negotiating and liaising with account buyers for listing of new products/promotions
• Ensure that customers are aware and updated on the full range of products available
• Negotiate and secure display areas
• Monitor market trends and competitors' promotional activities.
• Build rapport/relationship with store staff • Handle customer feedback and requests

Requirement:
• Must have background selling products to the above retailers
• Our products are organic fertilisers, plant supplement, pesticides
• Commission based, ideally to possess own car. Other wise will be given a van.

Job Summary:

· Right site patients and achieve optimal utilization of SLH services

· Ensure expedient processing and managing all applications for admissions in a timely manner

· Implement policies and procedures that improve efficiency of the Referral Centre

· Support joint initiatives and collaborative projects undertaken with other healthcare and community partners

Responsibilities and Duties:

· Conduct screening of referrals and assess suitability for transfers to SLH

· Participate in clinical and/or quality improvement initiatives

· Review and implement clinical protocols, processes, procedures and policies

· Collaborate with other hospitals and strategic partners to develop and refine workflows to ensure seamless and expedient transfers

· Participate in new projects and initiatives, where there may be impact on clinical services of the hospital (inclusive of providing administrative support in clinical research)

· Assist in the preparation of reports and statistics as required

· Assist in identifying problem areas, recommend and implement improvements

· Perform other duties as assigned

Job Requirements:

· Minimum qualification of a clinical degree or equivalent, preferably with at least 5 years of work experience in geriatric setting.

· Able to work independently

· Good collaborative and communication skills

· Demonstrated ability and interest in working with the elderly population

We are looking for a dynamic and experienced Sales and Marketing Logistics Executive to join our team. As a key member of our organization, you will play a pivotal role in driving sales growth and optimizing logistics operations.

Position: Sales and Marketing Logistics Executive
Experience: 7 years of Sales

Responsibilities:

1. Develop and implement sales strategies to drive revenue growth and expand market share.
2. Coordinate logistics operations, including transportation, warehousing, and distribution, to ensure timely delivery of products.
3. Collaborate with internal teams to design and execute marketing campaigns, promotions, and branding initiatives.
4. Analyze market trends and customer preferences to identify opportunities for product optimization and market expansion.
5. Manage client relationships, addressing inquiries, resolving issues, and maximizing customer satisfaction.
6. Monitor inventory levels and demand forecasts to optimize stock levels and minimize shortages.
7. Utilize data analytics tools to track key performance metrics and make data-driven decisions to improve sales and logistics processes.
8. Negotiate contracts and agreements with suppliers, distributors, and other external partners.
9. Stay updated on industry developments and best practices to ensure competitiveness and innovation.

Qualifications:

1. 7 years of experience in sales, marketing, and logistics management.
2. Proven track record of driving sales growth and optimizing logistics operations.
3. Strong analytical skills and proficiency in data analysis tools.
4. Excellent communication and interpersonal skills.
5. Ability to thrive in a fast-paced environment and manage multiple priorities.
6. Leadership experience, with the ability to motivate and inspire teams.
7. Knowledge of supply chain management principles and best practices.
8. Adaptability and problem-solving skills.

The Executive – Communications & Partnership is responsible for the development and management of:

(1) Donor relations, monetary donations, in-kind donations and sponsorships

(2) Volunteer activities and full volunteer lifecycle, in alignment with Corporate Services’ policies and practices

• Donor Management

1. Identify potential donor sources, handle donor enquiries and match donors with suitable opportunities
2. Foster strong relations with donors and stakeholders through engagements and appreciation
3. Maintain the donors’ database

• Volunteer Management

1. Identify potential volunteer sources and handle volunteer enquiries
2. Oversee the full volunteer life cycle ranging from recruitment, screening/interview, matching, orientation, deployment, review/feedback, appreciation, training and exit.
3. Foster strong relations with volunteers and stakeholders through care support and engagements
4. Maintain the volunteer management

• Event Management

1. Support in the planning and organizing of key centre-level events for residents and stakeholders
2. Drive and ensure smooth operations of key events
3. Involve in media liaison and coordination of corporate and media-related events, such as filming and interviews

REQUIREMENTS

• Diploma/Bachelor’s Degree with minimum of 2-3 years of experience in social sector or equivalent relevant experience preferred.
• Strong in public relations, communications, writing and presentation skills
• Strong in activity planning and programme coordination
• Possess critical thinking, strategic planning, effective time management skills

Company

A fast-growing FinTech company that provides flexible financing solutions for B2B purchases and transactions via seamless integration into any B2B marketplaces and supplier websites/apps/accounting ordering systems. Empowers business buyers with payment flexibility and purchasing security.

Role Description

• Full-time, hybrid role
• Responsible for sourcing and developing B2B partnerships and strategic accounts
• Driving an influx of sales pipeline
• Cold-calling and setting up sales campaigns to improve top of funnel

Qualifications

• Bachelor's degree and above
• Minimum 1 year of experience in B2B sales
• Excellent communication skills including writing, presenting and negotiating, and the ability to interact with potential clients
• Understanding of B2B payment terms and processes
• Prior experience in fintech, payments, or credit is a bonus
• A hunger to learn and openness to coaching and guidance in a fast pace environment

Dylan Choo

Rewarding Talents International

EA License: 22S1387

EA Personnel: R2094227

Claudine is part of The Lo and Behold Group, a hospitality company known for its ability to create timeless destinations and thought-leading experiences.

As a team incredibly passionate about the potential our industry has in shaping a city, we take great pride in grooming what we hope will be the next generation of hospitality leaders. We build career paths around the individual, develop training modules both in-house and out, and design incentives and recognition programmes to ensure that good work always pays off.

For its efforts, the group has been recognised as a Human Capital Partner with the Ministry of Manpower, a “Great Place To Work” (2022, 2023) and one of AON’s Best Employers (2017). Wherever you are on the team, whatever your definition of success, we’ll set you on the right path.

Claudine is a French neo-brasserie by Chef Julien Royer, located on Dempsey Hill. Claudine presents an intimate side of French cuisine and genuine hospitality, inspired by the joys of home.

Our Reservations team is intergral to the guest experience, and is often the first encounter with our brand. This role sets the scene for our Front of House to be able to deliver unparalled service and experiences to our guests.

Your responsibilities include:

• First point of contact for guests; Greet guests promptly as they arrive at the restaurant
• Manage reservations through phone calls, emails, and other forms of communications
• Assist the Managers with seat plan arrangements for each service
• Ensure that menus are changed according to lunch or dinner service and that they are up to date and presentable
• Address guests by name, recognize any special occasions or dietary requirements mentioned, and pass on the information to your teammates for a personalized guests experience
• Must keep up-to-date with our product knowledge/seasonal produce and have the ability to confidently answer guests’ questions over phone calls, emails, and other forms of communication

We are looking for someone:

• Eager to grow
• Passion for people (through food & service)
• Lead with empathy and kindness, though never without firmness
• Pursue continuous improvement
• Own outcomes and drive solutions

Benefits:

We believe in taking care of our people, so they can take care of others. We recognise and support each individual through our TLBG Partnership Programme (a monthly sales incentive), medical and insurance coverage, employee dining discounts across our venues, celebrations for each individual’s key milestones, as well as one month sabbaticals for long-service individuals.

Take an inside look at our culture or find out more here.

https://www.lobehold.com

https://instagram.com/tlbg.openarms

Should your application progress to the next stage, we will be in contact to arrange interviews or assessments.

Responsibilities:

Responsible for the effective execution of monthly payroll, statutory contribution and annual individual tax reporting for assigned local and overseas personnel. Provide full support for payroll processing, employee queries, government grant verification, budget/forecast for personnel cost, HR reporting, annual closing for payroll, leave and attendance management etc.

• Responsible for full spectrum of monthly payroll processing and provide payroll support.
• Responsible for verifying of overseas office monthly payroll (China).
• Processing of monthly Staff Claims, OT Claims and incentives.
• Handle tax clearance submission, monthly CPF & SDL submission, annual income tax submission, and other government related grant application and submission for local and overseas employees.
• Process expats tax matters, including withholding tax, prepare the issuance of IR8A, IR8S, Appendix 8A and Appendix 8B, and ensure it meets regulatory requirements etc.
• Ensure compliance with respective labour law and payroll best practices for local and overseas.
• Liaise with external auditors and/or tax agents on payroll related matters.
• Manage of timesheet administration and conduct analysis for payroll purposes.
• Provide internal and external training administration support.
• Provide administrative support for our new joiners’ confirmation, designees’ exit clearance, conduct exit interview, and collect and compile data on the rationales for their resignation.
• Provide administrative support for Work Pass applications, renewals, and cancellations.
• Administer employees all types of leave include childcare leave, maternity/paternity Leave, etc.
• Provide advice and handle employee inquiries on HR-related matters.
• Support the team for company-wide events and/or activities.

Requirements:

• Degree/Diploma in Business Studies / Administration / Management / Finance / Accountancy / Banking / Human Resource Management or equivalent.
• Min 2 years of generalist experience in the field of HR.
• Well-versed in payroll processing.
• Knowledge of Employment Act and various sourcing techniques.
• Meticulous, accurate, detailed, time sensitive and have an inquisitive/curious mind.
• Be customer focused and service oriented with a pleasant and assertive personality.
• Effective at prioritizing, organizing and meeting deadlines.
• Possess initiative, drive, a good eye for details and is result-oriented.
• Able to work independently as well as in a team.
• Self-starter as well as a team player.
• Knowledge of Microsoft office software packages.

What will you do:

• Business development for various marketplace platforms such as Lazada, Amazon, Shopee, Shopify, Krisshop, etc
• Maintain and ensure product information such as promotional pricing and inventories are up-to-date and accurate for campaign submissions
• Receive and respond to customers online inquiries and concerns through online chat, phone calls, and emails
• Work closely with marketing to plan and execute campaign plans in order to achieve overall sales target
• Analyze and reporting sales performance, market competition, and trends to make proposals for improvement.
• Resolving any operational issues including logistics-related, complaints, discount codes, reviews, and returns.
• Daily maintenance and stocks management.
• Compilation of pre- and post-campaign analysis reports for all online marketing campaign status and progress.
• Propose new promotional mechanics for campaign submissions and promotional activities for own website and third-party e-commerce platforms.
• Support and collaborate with third-party e-commerce platforms account managers in planning and implementing online sales campaigns.
• Responsible for daily operations including processing and fulfilment of online sales orders (coordinate, packing, shipping, billing) and logistics-related matters.
• Handle and respond to consumers’ feedbacks and concerns receive via website and third-party e-commerce platforms in a timely and professional manner.
• Manage and update e-commerce platforms including the creation of product listings, product write-ups, and right-sizing of photo images on e-commerce platforms.
• Ensure all visuals are relevant and submitted in time before campaign dates.
• Responsible for overall online sales and maintain a positive revenue and ratings.

What it takes:

• At least 1 – 2 year of working experience in ecommerce or marketplaces
• Candidate with analytical mind and self-driven are hugely preferred. Candidate is expected to be meticulous, logical thinking and detailed in analyzing platform abnormalities
• Excellent communication and interpersonal skills, both written and verbally
• Highly initiative with positive energy
• Sensitive with calculations (Profit and Loss, margins, ROI)
• Process good attitude towards learning and improving
• Basic understanding in design software such as Adobe Photoshop, not a must but a plus point
• Must be digital savvy and comfortable with e-commerce software and e-commerce marketplace selling interfaces
• Must be independent and able to explore e-commerce platforms without supervision

Job Responsibilities:

-Drafting out MEMO, newsletters, articles and reports in English and Chinese language

-Support Department and Company on operational matters at corporate level

-Manage office equipment and stationery procurement

-Arrangement of flights, visas letters and hotel reservations for overseas travellers

-Coordinate company’s logistics matters for various stakeholders

-Facilitate submission of operations-related reports to Singapore and China HQ

-Manage corporate entertainment and office general operation

Job Requirements:

-Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field

-Required skills: MS Office, MS Word

-At least 3 years of working experience in the related field is required for this position.

-Preferably Junior Executives specializing in Clerical/Administrative Support or equivalent

Who We Are

As Singapore's first institute for lifelong learning, the Singapore University of Social Sciences (SUSS) champions inclusivity to bring education to all and ensure that they are given equal opportunities to develop to their fullest potential in our diverse learning environment.

We advocate for the same for our people. We believe everyone should have equal opportunities and develop to their fullest potential in their careers.

Embark on an exciting lifelong journey with us in making a positive difference in your career and serving our society.

For more information on Singapore University of Social Sciences, please visit www.suss.edu.sg.

About The Job

As a Student Recruitment (SRC) Executive, you will be an integral part of our dynamic team in our journey to support the University’s student recruitment strategies and operational plans for marketing, outreach, and promotional events by providing programme counselling advice to prospective applicants, and organising and executing appropriate student recruitment and outreach activities.

What You Will Be Doing

Key Responsibilities:

- Programme Counselling and Customer Service

• Support the university’s promotional efforts and activities by providing appropriate counselling, guidance and encouragement to the general public who are interested in our university’s programmes.
• Attend to all course enquiries via phone, email, and walk-ins, and manage and monitor those received by the team.
• Offer programme advisory to prospective students to help them make informed decisions about their educational path.
• Assist prospective applicants in their application submission process.
• Maintain and meticulously track applicants and leads in our database, capturing details from diverse sources including phone, email, walk-ins, and recruitment activities.
• Be committed to maintaining a high standard of service by ensuring swift follow-up on enquiries and feedback from both prospective and signed-up applicants.

- Student Recruitment and Outreach

• Collaborate closely with the SRC Manager to craft and execute innovative marketing strategies for our university's programmes, both locally and abroad.
• Participate in the planning and execution of a range of engaging local and overseas events (e.g., open houses, education fairs, information sessions, seminars, talks etc.), ensuring their seamless delivery.
• Liaise with external stakeholders such as Institutes of Higher Learning and corporate organisations to organise impactful local outreach activities.
• Work with our university's overseas representatives and contacts to organise and participate in international student recruitment and outreach events.
• Collaborate with the SRC Manager to prepare and deliver impactful presentations to prospective applicants in polytechnics, institutions, organisations, and the general public.
• Maintain meticulous records and documentation, and accurately track the statistics and outcomes of student recruitment and outreach activities, ensuring the success of our efforts.

- Website Content Management

• Assist the SRC Manager with the copywriting/copy editing and updating of information on the website, ensuring that the information is accurate and up to date.
• Liaise with internal stakeholders (e.g., Schools, Admissions department) to ensure that student recruitment information on the website is kept updated and current.
• Check and ensure accurate and up-to-date student recruitment-related information on the website.
• Post student recruitment events/activities on the website.

General Responsibilities:

• Participate in University-wide activities as specified in the respective action plans and/or duty rosters (E.g., exam invigilation, orientation, convocation, etc.).
• Coordinate department events/processes, schools, etc.
• Assist with other tasks, duties as necessary or assigned (e.g., coordinate department meetings, minute-taking, etc.).

Job Requirements:

Academic Qualifications

• Degree Holder or GCE ‘A’ Level or Polytechnic Diploma with at least 2 years of working experience, preferably in customer service/administration.

Personal Attributes

• Proficient in Microsoft Office, including Excel
• A good team player with good interpersonal, communication, presentation and writing skills.
• Pleasant disposition with good customer service skills.
• Self-motivated, positive attitude, able to work independently and take initiative.
• Resourceful and able to multi-task in a fast-paced environment.
• Enjoys meeting people and organising activities.
• Have an eye for details.
• Mature, meticulous and possess a high level of discretion and integrity.
• Prior experience in overseas outreach and engagement will be advantageous.
• Good command of written and spoken English.
• As the job position requires communication with international students from China, candidate should also have a good command of the Chinese language, and proficiency in WeChat would be preferred.

What Do We Offer

At SUSS, we advocate the Spirit of Learning and pride ourselves as lifelong learners. You will gain access to various learning platforms and plenty of development opportunities to support your growth in a meaningful career!

Besides that, you will also get:

• Competitive Pay Package
• Hybrid Work Arrangement (Subject to Job Role)
• Medical Benefits
• Flex Benefits
• Family Care Leaves
• Volunteer Service Leaves
• Wellness & Recreation Activities
• Lifelong Learning Opportunities
• Career Development Opportunities through Internal Job Postings and Transfers

Application Process

Interested applicants are invited to apply directly to our Career Portal. We regret that only shortlisted candidates will be notified.