Responsibilities

• Handle the processing of quotations, purchase orders, and sales orders.
• Ensure timely delivery for both internal stakeholders and external customers by coordinating with customers, vendors, stakeholders to meet delivery requirements.
• Manage and negotiate delivery schedules to ensure they align with customer expectations.
• Oversee inventory management, including tracking stock levels and movement.
• Update and maintain pricing.
• Organize and maintain a comprehensive documentation filing system.
• Address inquiries from customers and business partners effectively.
• Maintain positive relationships with customers.
• Perform additional tasks as needed.

Requirements:

• Minimum of 1 year of relevant experience
• Proficient in MS Office
• Good time management skills, ability to meet deadlines, and strong attention to detail
• Good team player with the ability to work independently

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: L54V9365

Handling of Administrative matters and HR matters.

• Payroll
• Work Pass Application
• Document preparation, data entry and filing
• Update and maintain employees' database (in Excel and infotech)
• Arrange for trainings and appointments
• Renewal of license
• Handle and arrange for new employee and for repatriation.
• Other Ad-hoc jobs assigned

Requirements

• Min 1 yr experience
• Proficient in Microsoft Office software (Compulsory: Words and Excel)
• Effective communication skills, in both English and Mandarin
• Efficiency and accuracy
• Cooperative team member
• Willing to learn

• To attend / acknowledge mails received from various clients and brokers and ensure response given within a reasonable time
• To liaise with the underwriting departments and the claim departments in context of the various request received from clients / brokers
• To generate the Statement of Accounts (SOAs) from the system, reconcile them regularly and exchange with the clients and brokers
• To liaise with the payment department for timely payments to the clients / brokers
• To keep chasing brokers / clients for company’s dues and ensure timely realization of outstanding premium
• Reporting to the underwriting department for long outstanding cases
• Perform reconciliation of the SOAs in a timely manner
• Resolve unallocated receipts and liaise with the internal and external stakeholders
• Submission of credit control report
• Debtors ageing status reviewing
• Any other duties assigned by Head of Department (HOD)

Requirement

• Candidate must possess at least Diploma in Accounting/Finance/Banking or equivalent.
• Candidate who can cope with high volume of transactions.
• Candidate who is available within short notice
• Proficient in Microsoft Office
• Meticulous, have an eye on detail, flexible
• Singapore Citizen and Permanent Residents only

Job Description:

1. Provide quality customer service support to customers over email and phone.

2. Perform sales order management for customer

3. Download PO from customer portal, Create Sale Order in Epicor system

4. Prepare POD for Customer shipments, Extract and tabulate data for monthly reporting

5. Ensure proper documentation records and filling

Requirement:

1. At least 2-3 years relevant experience on order processing

2. Able to take initiative and hardworking

3. Possess excel skills and knowledge such as, V-lookup, Pivot Table, and simple formular

We are looking for experienced Policy Services professionals from within the Insurance industry who strive to ensure the work is completed with on time and accurate, including addressing queries from concierge and internal parties. This role reports directly to the Team Lead of High Net Worth Policy Services.

Responsibilities:

• Ensure all post-sales transactions are completed within the turnaround time with accuracy.
• Ensure emails are replied timely and accurate to concierge and internal parties.
• Escalate the relevant business units for their investigations, findings and recommendations if investigation is required.
• Work closely with legal and compliance on enquiries and assignment
• Propose and work on process improvement initiatives
• Ensure compliance to Global, Regional and local regulatory guidelines or regulations, in order to safeguard policyholders’ interests, protect company’s reputation, uphold our service quality and align with good practices.
• Be part of a strong and collaborative high net worth policy services team who thrives on supporting one another.

Preferred Qualification:

• Minimum Diploma
• 2 years of post-sales transactions processing in insurance industry
• Excellent written and verbal communication
• Excellent interpersonal skills
• Creative Problem Solving Skills

What motivates you?

• You obsess about customers, listen, engage and act for their benefit
• You think big, with curiosity to discover ways to use your agile mindset and enable business outcomes
• You thrive in teams, and enjoy getting things done together
• You take ownership and build solutions, focusing on what matters
• You do what is right, work with integrity and speak up
• You share your humanity, helping us build a diverse and inclusive work environment for everyone

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].

Job Description & Requirements

- Able to execute AWB based on CS instructions and comply to terminal/airline requirement.

- Attend to customers’ enquiries via email wherever necessary.

- Respond to customer complaints and enquiries promptly (sense of urgency) and provide possible suggestions / solutions or assist with recovery actions whenever possible.

- Able to work in team with communication and understanding of workflow.

- Take on additional tasks delegated by Department Supervisor/ Manager.

Requirements

- Knowledge of Export documentation

- 1-2 years of working experience in Freight Forwarding company

- Able to perform given tasks efficiently and meet the deadline given by Supervisor/Manager

- Team worker

- With permit declaration knowledge of Costing and Billing is an added advantage.

- 5.5days per week (routine with team after probation)

COMPANY DESCRIPTION

A leading general insurer with a local presence of over 100 years, MSIG Singapore offers an extensive range of insurance solutions for commercial and personal risk protection, enabling the security and safety of individuals and businesses. MSIG Singapore holds an A+/Stable financial rating by Standard & Poor's.

A testament to its growing strength and influence, MSIG Singapore has garnered numerous awards for delivering digitally innovative and customer-centric solutions. In 2023, 2022 and 2020, MSIG Singapore was awarded Insurance Asia Awards' Claims Initiative of the Year.

MSIG is a subsidiary of Mitsui Sumitomo Insurance Co., Ltd, and a member of the MS&AD Insurance Group one of the largest general insurance groups in the world with presence in 50 countries and regions globally, 18 of which are in Asia Pacific including all ASEAN markets as well as in Australia, New Zealand, China, Hong Kong, Taiwan, South Korea and India. Headquartered in Japan, MS&AD is amongst the top non-life insurance groups in the world based on gross revenue.

RESPONSIBILITIES

• Provide efficient service to customers through polite and helpful handling of enquiries.
• Participate in the department's process of developing new and existing sales opportunities to meet growth targets.
• Quote for and accept new business, confirm endorsements, offer renewals and effect cancellations, in accordance with the Company's Risk Management and Reinsurance guidelines
• Ensure that all pertinent information is available for the production of policy documentation; such as new business, endorsements, renewals, etc.
• Liaise with Reinsurance staff as required, to ensure reinsurance protection of the Company's risks.
• Follow up on outstanding cover notes, expiries, declarations and other matters as required.
• Involve in the supervision and appraisal of the work of clerical staff
• Undertake credit control ensuring the standard for debtor days are strictly adhered to
• Co-ordinate work processes within the department for maximum efficiency and effectiveness
• Participate in despatch and filing duties
• Undertake any other duties as may be assigned

• GCE ‘O' level preferably with professional insurance qualification
• Minimum Certificate in General Insurance

• Operational experience in general insurance environment
• Marketing skills
• Knowledge in underwriting, reinsurance and risk management
• Good communications/ negotiation skills

Responsibilities

• Organise and conduct regular credit and accounts receivable review meetings with business units and sales departments to resolve delinquent accounts.
• Follow up and communicate with customers regarding outstanding payments.
• Review and process new customer account applications.
• Maintain and update customer account details and credit limits in SAP.
• Monitor daily sales transactions for credit holds in SAP and communicate with the sales department to address overdue issues.
• Disseminate invoices, statements of accounts, reminder, and confirmation letters.
• Perform customer account reconciliations and confirmations.
• Prepare regular collections and accounts receivable status reports for management.
• Liaise with insurers to apply for trade credit insurance for customer accounts with credit terms.
• Liaise with banks regarding bank guarantees, including letters of credit.
• Verify supporting documents to carry out billings to customers.
• Perform other ad hoc duties as assigned

Requirements:

• Minimum of 1 year of relevant experience
• Proficiency in SAP software is an advantage
• Good time management skills, ability to meet deadlines, and strong attention to detail
• Good team player with the ability to work independently

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: QX3XY593

Build Your Career at Informatica

We're looking for a diverse group of collaborators who believe data has the power to improve society. Adventurous, work-from-anywhere minds who value solving some of the world's most challenging problems. Here, employees are encouraged to push their boldest ideas forward, united by a passion to create a world where data improves the quality of life for people and businesses everywhere.

Enterprise Account Manager, (Thailand)

Informatica is looking for an Enterprise Account Manager to cover the Thailand territory with experience selling Enterprise business software via partners to join our team in AIK (ASEAN, India, Korea). The role will be based in Singapore. Some travel may be required.

You will report to the General Manager, Sales AIK

The Account Manager will sell our strategic enterprise software Data solutions and driving incremental subscription & cloud revenue. In the role of Territory Account Manager, you will maintain relationships within assigned accounts and maximize Informatica's footprint within them. We are looking for knowledge of complex organizational challenges and being able to translate these into Data Solutions that drive agreed outcomes. Working as the Account Manager you have strong communication, collaboration, and sales skills. Your character is based on tenacity, grid, perseverance and a will to drive our customers' success.

Your Role Responsibilities? Here's What You'll Do

• You are responsible for the execution plan of each assigned account.
• Develop a strategic and comprehensive business plan for your accounts, including identifying core customer requirements and mapping the benefits of Informatica's solutions to customer requirements and agreed outcomes.
• Sell-to and work with executive-level customer decision-makers up to and including the CXO level.
• Accountable for accurate forecasting in SFDC, qualifying against our MEDDICC methodology, regular quarterly revenue delivery and the implementation of agreed account and business plans.
• Developing your own pipeline for the shorter and longer-term requires taking ownership to create new opportunities yourself and to maximize this you work with our Strategic Partners and Marketing to develop an plan for the accounts, to include events, seminars, and roadmap sessions.

What We'd Like to See

• 10+ years of experience in a Field Sales role and selling Enterprise Software solutions.
• Relevant Bachelors or Master's degree.
• Industry knowledge of Banking, Insurance, Telecommunications and/or Manufacturing.
• Thai language skills will be a bonus

Role Essentials

• Data management and a foundation in data / analytics and especially selling software as a service
• Proven experience hitting sales targets and being motivated by that
• Deep industry knowledge of a customer's decision-making process, goals, strategies, and goals.
• BA/BS or equivalent educational background, we will consider an equivalent combination of relevant education and experience

Perks & Benefits

• Comprehensive health, vision, and wellness benefits (Paid parental leave, adoption benefits, life insurance, disability insurance and 401k plan or international pension/retirement plans
• Flexible time-off policy and hybrid working practices
• Tuition reimbursement program to support your and personal growth
• Equity opportunities and an employee stock purchase program (ESPP)
• Comprehensive Mental Health and Employee Assistance Program (EAP) benefit

We're guided by our DATA values and we are passionate about building and delivering solutions that accelerate data innovations. At Informatica, we know diversity drives innovation. We are proud to be an Equal Opportunity Employer dedicated to maintaining a work environment free from discrimination, one where all employees are treated with dignity.

Informatica (NYSE: INFA), an Enterprise Cloud Data Management leader, brings data to life by empowering businesses to realize the transformative power of their most critical assets. We have pioneered the Informatica Intelligent Data Management Cloud™ (IDMC) that manages data across any multi-cloud, hybrid system, democratizing data to advance business strategies. Customers in over 100 countries and 85 of the Fortune 100 rely on Informatica. www.informatica.com. Connect with LinkedIn, Twitter, and Facebook. Informatica. Where data comes to life.

Responsibilities:

• Responsible for managing credit marketing for new and existing clients
• Handle syndicated/bilateral/trade finance credit reports
• Conduct KYC searches using Worldcheck, Factiva etc
• Prepare letters for customers
• Handle proper documentation for credit line
• Other ad hoc duties as required

Requirements:

• Degree holder with at least 1 – 3 years of credit marketing experience in Banks
• Relevant working experience within offshore or wholesale banking is preferred
• Proficient in MS Office Applications
• Good analytical skills

Please state your availability, current and expected salary in the resume.

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | Sarah Kuan | Registration No: R1105359

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to GMP Recruitment Services (S) Pte Ltd’s PDPA and e2i’s PDPA.

• 5 days
• Location: Jurong East (609935)
• Monday to Friday 8.30am to 5.30pm
• Salary : $2,200 - 2,500

Job Responsibilites

• Billing and invoicing
• Perform day to day billing operations
• Generate invoices for posting to customers
• Oversees and manage billing schedules and prompt issurance to meet both customer expectations and company requirements
• Verify invoice details, by cross referencing with customer's signed contracts/ quotations to ensure accuracy, and proactively address anu discrepancies or errors to compliance with agreed terms.
• Interact with internal and external customers on rates and charges disputes
• Maintain and update accurate records of billing transactions within the system
• Provide accounting support
• Monitor customer accounts for non-payments , delayed payments, or irregularities and take appropriate actions
• Other duties as assigned

Quah Siying (Jeslyn) R1982418

The Supreme HR Advisory Pte Ltd 14C7279

Property Officer Admin

• Monday- Friday 9am-6pm
• Salary : $2500-$3200
• Location :Mountbatten Square

Requirements:

• Minimum Diploma level
• with relevant cert can apply ( Training provided )

Job Responsibilities:

• Handling feedback or complaints received from tenant/buyer
• Maintaining proper records of feedback or complaints
• Liaise with tenants for renovation submission
• Liaise with tenant / buyer / contractors for necessary works.
• Tracking of reinstatement / repair works / servicing schedules.
• Other ah-hoc duties as assigned

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Responsibilities

• Provide clients with tailored advice on personal loan products, ensuring their financial needs are met effectively.
• Explain loan terms, conditions, and repayment plans clearly and comprehensively.
• Facilitate the entire loan application process, including managing necessary documentation and conducting preliminary credit evaluations.
• Collaborate with compliance teams to ensure applications meet all internal policies and regulatory standards.
• Liaise with internal departments to expedite the approval and disbursement of loans.
• Establish trust-based relationships with clients through consistent communication and dedicated support.
• Address client concerns and resolve issues professionally and efficiently.
• Actively promote loan offerings, engage potential clients, and develop a network of referrals to expand the client base.

Requirements:

• At least 1 year of experience in the financial or lending sector with a solid performance record.
• Familiarity with Singapore’s lending regulations is advantageous.
• Exceptional communication and interpersonal skills with a strong focus on customer satisfaction.
• Proven ability to handle sensitive financial data with the utmost confidentiality and professionalism.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: L95W9VVY

Our client is a leading provider of maritime energy solutions.

• Oversee the Microsoft 365 environment to ensure optimal performance, security, and reliability.
• Monitor system health, troubleshoot issues, and provide support to users both remotely and on-site when needed.
• Work with internal teams to improve user experience and assist with onboarding/offboarding of employees.
• Manage IT hardware, software inventory, vendor relationships, and handle subscription billing.

Requirements:

• GCE O Level and above
• At least 2 years of experience providing L1 support in a mid-to-large enterprise environment with more than 100 employees.
• Hands-on experience as a Global Admin or in user administration, Intune management, and security management.
• Strong ability to troubleshoot issues with endpoint devices (Windows, Android, iOS) and resolve network-related problems.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

• Property Officer / Facility Management Officer x 10 Headcount
• Working Location: Ang Mo Kio (north)
• Working Days: 8.30 am -6.00 pm (Mon-Fri)
• Junior & Senior: Basic $2,800 to $3800
• HP Allowance Provided
• Entitled to Variable Bonus & AWS

Job Scopes:

1. To provide supervision and ensure that all repair and routine maintenance works undertaken by the contractors are carried out properly and completed satisfactorily in accordance with the terms and conditions of the Contract.
2. Schedule and ensure breakdown, preventive and corrective maintenance activities are carried out effectively.
3. Perform regular inspections and handle enforcement work at the common property areas and to ensure that such common property is in satisfactory and serviceable condition and properly maintained according to the standards required by the relevant authorities and to recommend any works which are necessary.
4. Certify completion of jobs undertaken by contractors and to make recommendation for payment thereof.
5. To co-ordinate all consultancy works on maintenance matters performed by professional consultants and apply and obtain all necessary licenses and certificates from the relevant authorities where necessary.
6. Responsible of investigate, check and analyze reported breakdowns and faults to determine their cause for the prevention of future occurrences.
7. Any other ad-hoc duties assigned by your Manager.

Requirements

1. Diploma in Facilities Management Services / Estate Management / Building Maintenance / Engineering or related fields.
2. Minimum 1 year of relevant experience.
3. ITE with relevant township experience can be considered.
4. To conduct site inspections

#SCR-carson-cheong

⭕ Cheong Kar Chun ⭕ Team Manager ⭕ R1980386
⭕ The Supreme HR Advisory ⭕ 14C7279

• Property Officer / Facility Management Officer x 10 Headcount
• Working Location: Ang Mo Kio (north)
• Working Days: 8.30 am -6.00 pm (Mon-Fri)
• Junior & Senior: Basic $2,800 to $3800
• HP Allowance Provided
• Entitled to Variable Bonus & AWS

Job Scopes:

1. To provide supervision and ensure that all repair and routine maintenance works undertaken by the contractors are carried out properly and completed satisfactorily in accordance with the terms and conditions of the Contract.
2. Schedule and ensure breakdown, preventive and corrective maintenance activities are carried out effectively.
3. Perform regular inspections and handle enforcement work at the common property areas and to ensure that such common property is in satisfactory and serviceable condition and properly maintained according to the standards required by the relevant authorities and to recommend any works which are necessary.
4. Certify completion of jobs undertaken by contractors and to make recommendation for payment thereof.
5. To co-ordinate all consultancy works on maintenance matters performed by professional consultants and apply and obtain all necessary licenses and certificates from the relevant authorities where necessary.
6. Responsible of investigate, check and analyze reported breakdowns and faults to determine their cause for the prevention of future occurrences.
7. Any other ad-hoc duties assigned by your Manager.

Requirements

1. Diploma in Facilities Management Services / Estate Management / Building Maintenance / Engineering or related fields.
2. Minimum 1 year of relevant experience.
3. ITE with relevant township experience can be considered.
4. To conduct site inspections

#SCR-carson-cheong

⭕ Cheong Kar Chun ⭕ Team Manager ⭕ R1980386
⭕ The Supreme HR Advisory ⭕ 14C7279

Safety Officer (Reporting to: Project Manager)

Salary: $4500 to $5000

Working hours: Monday to Saturday, 44hrs a week

(candidates should be prepared for potential adjustments to the schedule based on project needs or operational requirements)

Location: Seletar North Link [Transport Provided from Punggol MRT]

Job Summary: As the main contractor’s Safety Officer, you will report to the Project Manager and be responsible for maintaining a safe and compliant construction site. Your duties include developing and enforcing safety protocols, conducting regular inspections, facilitating training programs, and fostering a culture of safety among all personnel. You will also liaise with regulatory bodies to ensure compliance with Singapore’s Workplace Safety and Health (WSH) regulations and best practices.

Key Responsibilities:

Site Inspections: Conduct safety inspections to identify hazards and ensure compliance with WSH regulations. Perform periodic safety audits and document findings.

Risk Management: Conduct thorough risk assessments to identify potential hazards, develop control measures, and monitor risk assessments regularly to ensure ongoing safety.

Training and Education: Organize and deliver safety training programs, including toolbox meeting and emergency response drills, ensuring all personnel understand safety protocols and the proper use of personal protective equipment (PPE).

Incident Management: Investigate accidents and near-misses to determine causes, recommend preventive measures, and prepare detailed incident reports for management and relevant authorities.

Safety Protocols: As the main contractor's Safety Officer, you will implement and enforce safety protocols, ensuring they are updated to reflect any changes in regulations or company policies. You will also liaise with regulatory bodies, such as the Ministry of Manpower (MOM), to guarantee compliance with all statutory requirements, reinforcing a commitment to safety at the Main Contractor level.

Emergency Preparedness: Develop and maintain emergency response plans, conducting regular drills to ensure site readiness.

Documentation and Reporting: Maintain accurate records of safety inspections, safety training sessions, incident reports, and risk assessments. Prepare monthly safety performance reports.

Communication: Act as a point of contact for safety-related concerns, facilitating clear communication between management and workers to promote a culture of safety.

Requirements:

• Diploma or degree in Occupational Safety and Health, Environmental Science, or a related field.

• Valid Workplace Safety and Health Officer (WSHO) certification recognized by MOM, with additional certifications in risk management, fire safety, first aid, being advantageous.

• Minimum 3-5 years of experience as a Safety Officer in the construction industry, with a strong understanding of WSH regulations in Singapore.

• Excellent knowledge of construction site safety practices and legal requirements.

• Ability to work outdoors in varying weather conditions.

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

About the company

CGS International Securities Pte. Ltd. (CGS International) is an award-winning and market leading integrated financial services provider, ranked among the top securities houses in Asia.

CGS International taps on our wealth of global and ASEAN insights to offer equities trading, leveraged products, wealth management, investment banking, equities research, Shariah-compliant financing, fixed income, currency and commodities, structured products and prime brokerage services in over 15 countries and regions.

Along with its parent organisation China Galaxy Securities, a leading securities house in China, CGS International is trusted by more than 15 million customers globally.

Roles & Responsibilities

The successful incumbent will play an integral role in driving the Company’s overall strategies and initiatives and to support the Digital Platform’s roadmap, specifically to enhance and deliver the functions, features, and digital initiatives.

Job Responsibilities

The incumbent will be responsible for:

1. Handling of day-to-day operational tasks with quality standards and consistency

• Monitor, track and collect customer issues and provide system support to achieve customer satisfaction and frictionless experience on our trading platforms.
• Provide timely investigation of issues raised relating to online trading platforms, including dispute investigation and escalation.
• Perform change management activities such as raising JIRA tickets and providing timely customer communications and prompt updates.
• Monitor and ensure timely resolution of all customer issues in collaboration with relevant stakeholders (i.e. Client Services, Trading Representatives, Internal users, IT, etc).
• Manage service downtime, facilitate publication and communications of notices on all digital channels to clients and internal users.

2. Managing customer issues & system support

• Identify channel related issues and collate customer feedback.
• Perform first level investigation and resolve customer issues.
• Track and monitor issues to ensure timely investigation and resolutions.
• Liaise with vendor/service provider on customer resolutions in a timely manner.
• Prepare communications plan for online marketing campaigns and user engagement for service recovery.

3. Business process improvements on customer facing digital channels and functionalities

• Drive and execute process improvements and enhancements on all digital fronts with gold standards on customer and employee journeys.
• Monitor the Customers feedback/ratings on the digital channels to identify areas for improvement, define short term action points and long term fixes to remove pain points.
• Support Digital Channel’s projects and formulate new ways to improve and enhance the digital customer journey.
• Collaborate with cross functional technology & counterparties (including Operations, Client Services, Marketing, IT, Finance, Legal, Compliance, Risk, and others) to develop holistic, end-to-end digital solutions that fulfil customer and business needs.

4. Managing and being proactive in driving customer improvements initiatives

• Define business and user journey requirements for enhancements on online trading platforms to address user journey gaps.
• Prepare user requirements, functional specifications, process documentation, mockup screens and test scenarios/cases according to business requirements and objectives.
• Liaise with internal teams to ensure UAT testing, post-deployment verification.
• Ensure project timelines are met and scope performed according to requirements.
• Review, re-engineer and streamline existing processes in efforts to achieve process efficiencies, cost-savings and improved user experience.
• Prepare user training materials and user guide for user training.
• Formulate test strategies, perform and coordinate user acceptance testing with key stakeholders and seek for sign off.
• Provide post-implementation verification and support to ensure all issues are escalated and resolved in a timely manner.

5. Tracking of stats/data related to digital channels for periodic review

• Perform channel tracking and drive analysis through data.
• Use data to perform customer analysis and track customer satisfactions usage and pain points.

Job Requirements

To thrive and be successful in this role, you must have / be:

• Diploma holder and above preferably with knowledge and keen interest in technology and trading.
• Minimum 2 years’ experience in the trading platform support or technology industry
• Good understanding of Equities products, trading, and related processes.
• Experienced in performing user testing and verifications.
• Must be willing to work during Euro trading hours from 3pm to 12 midnight.
• Excellent communication skills and stakeholders management.
• A positive and can-do attitude in the work is a must.
• Able to work under pressure and fast paced environment
• May need to work beyond office hours, occasionally on weekends when required.
• Able to multi-task and prioritize work in alignment with Digital Platforms’ business objectives
• Customer-centric and think out of the box.
• Excellent analytical skills and problem solver.
• Self-motivated with a strong sense of ownership and accountability.
• Strong acumen in business process, requirements elicitation and documentation.
• Deliver results on time and with market standard quality.

Details of the Division and Team:

The position is for a Senior Credit Risk Officer role supporting Corporate and Investment Bank, with focus on Structured finance businesses covering Southeast Asia locations (Singapore, Malaysia and Indonesia), based in Singapore.

This role has responsibility for independent risk management oversight for Credit Risk, and embedding the Group's Risk Management Framework for that risk type within the Business Divisions and Infrastructure functions. They contribute to the setting of risk appetite for given risk type, and monitor against it. They also independently assess risks for complex or significant transactions or other drivers / key controls, and provide challenge and advisory at a senior level. They make decisions and approvals based on their allocated authority level, and are a point of escalation for disputed assessments or decisions. Role responsibilities also include reviewing the effectiveness of current frameworks and methodologies as these are used and collaborates with others to improve and develop these.

What we will offer you:

A healthy, engaged and well-supported workforce is better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That’s why we are committed to providing an environment with your development and wellbeing at its center.

You can expect:

• Flexible benefits plan including virtual doctor consultation services
• Comprehensive leave benefits
• Gender Neutral Parental Leave
• Flexible working arrangements
• 25 days of annual paid leave, plus public holiday & Flexible Working Arrangement

Your key responsibilities:

• Senior Credit Officer responsible for reviewing, recommending, and approving (a) complex/structured transactions across leveraged finance, project finance, real estate, sponsor financing, equity loans and (b) Corporate Banking and Financial Institutions transactions across Derivatives, Trade Finance and Lending products.
• Demonstrate a sound judgment of Risk / Return in arriving at credit decisions / recommendations to achieve the overall portfolio strategy and objectives of the Bank.
• Support business units in driving strategy to drive optimum risk / return and in line with overall portfolio strategy and risk appetite.
• Ability to engage with senior Front office colleagues , including challenging them to ensure DB’s high underwriting standards are maintained, while driving resolution with business units and key stakeholders
• Drive audit and regulatory agenda as required. Would be required to directly interface with regulators and auditors
• Training/guiding juniors in reviewing structured transactions, knowledge transfer to other credit officers.
• Manage a portfolio of existing transactions with responsibilities including:Monitor counterparty performance by reviewing financial and operational reporting, confirming covenant compliance, and assessing industry trends.
  Monitor and evaluate ratings on an ongoing basis, identify credit deterioration and make recommendations for watch list.
  Produce annual credit & rating reviews, watch list reviews
  
• Assess new transactions, including (but not limited to) the following:Interface with Front Office on new deal screenings and assess credit risks related to operating environment, business strategy, financial profile and management. Provide preliminary views on ratings, risk appetite and compliance with regulatory and policy requirements.
  Participate in due diligence by reviewing internal and independent financial, commercial and technical analysis and evaluating business plans, financial projections and models.
  Review loan terms and documentation, assess compliance with underwriting standards, portfolio limits and other requirements.
  Review credit memos, assess credit & repayment capacity, analyze valuations & liquidity.
  Determine ratings, write and present credit recommendations to required approvers.
  
• Collaborate with other areas within the Bank, including front office and support functions such as Market Risk, Regulatory and Advisory, Legal, Compliance, Finance and Operations
• Support business units in driving strategy to drive optimum risk / return and in line with overall portfolio strategy and risk appetite.
• Perform portfolio reviews to ensure risk are proactively assessed and managed.

Your skills and experience:

• Banking experience focused on both (i) Structured finance (leveraged finance, project finance, real estate, sponsor financing, equity loan) with understanding of structuring terms, loan documentation and enforcement in multiple jurisdictions. The role covers large ticket transaction requests that combine loan origination, structuring, syndication and hold to high yield counterparties. The credit officer needs to have technical expertise in credit analysis on secured lending transactions that are heavily governed with financial covenants (ii) Corporate and Financial Institution credit analysis skills with understanding of industry risk drivers; established negotiation skills to deal effectively with conflicting priorities & resources
• For VP level, minimum of 10 years of experience
• Independent Credit approval authorities across multiple customer types and asset classes. Understanding of key industry segments such as Renewable, O&G, Data centers, Telecom.
• Experience in and knowledge of Southeast Asian market especially Indonesia, Malaysia and Singapore, with knowledge of market, regulations etc
• Proven understanding of derivatives, ISDA, trade finance products
• Climate risk assessment as part of transaction approval and ongoing potfolio monitoring
• Technically strong, with a good understanding of global risk regulations
• Ability to build strong relationships internally with divisional clients locally & globally, as well as internal stakeholders
• Educated to Bachelor's degree level or equivalent qualification/relevant work experience

Role is required to be performed on-site at One Raffles Quay office. Relevant vaccination requirements may apply.

How we’ll support you:

• Flexible working to assist you balance your personal priorities
• Coaching and support from experts in your team
• A culture of continuous learning to aid progression
• A range of flexible benefits that you can tailor to suit your needs
• Training and development to help you excel in your career

About us and our teams:

Deutsche Bank is the leading German bank with strong European roots and a global network. click here to see what we do.

Deutsche Bank & Diversity

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.

Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.

We welcome applications from all people and promote a positive, fair and inclusive work environment.

Our client is a leading provider of maritime energy solutions.

• Oversee the Microsoft 365 environment to ensure optimal performance, security, and reliability.
• Monitor system health, troubleshoot issues, and provide support to users both remotely and on-site when needed.
• Work with internal teams to improve user experience and assist with onboarding/offboarding of employees.
• Manage IT hardware, software inventory, vendor relationships, and handle subscription billing.

Requirements:

• GCE O Level and above
• At least 2 years of experience providing L1 support in a mid-to-large enterprise environment with more than 100 employees.
• Hands-on experience as a Global Admin or in user administration, Intune management, and security management.
• Strong ability to troubleshoot issues with endpoint devices (Windows, Android, iOS) and resolve network-related problems.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Duration: 18 months contract

Working hours: Mon - Fri (9am - 630pm)

Location: Kallang

Responsibilities:

• Assist with the recruitment process, including posting job openings, scheduling interviews, and conducting reference checks
• Maintain employee records and ensure compliance with HR policies and procedures
• Coordinate employee training and development programs
• Assist with payroll processing and benefits administration
• Handle employee inquiries and provide support on HR-related matters
• Assist with performance management processes and employee evaluations
• Maintain confidentiality and handle sensitive information with discretion
• Provide general administrative support to the HR department, including filing, data entry, and other tasks as needed

Requirements:

• Minimum Diploma / Bachelor's degree in HR, Business Administration, or related field in qualifications.
• 1-3 years of experience in HR or administrative roles
• Knowledge of HR processes and procedures
• Excellent communication and interpersonal skills
• Strong attention to detail and organizational skills
• Proficient in Microsoft Office Suite and HRIS systems
• Ability to work independently and as part of a team
• Prior experience in a fast-paced environment is preferred

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

https://sg.go.persolkelly.com/job/apply/10935

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

Property Officer

Working Location: Ang Mo Kio Town Council (AMKTC)

Working days: 8.30 am -6.00 pm (Mon-Fri) Able to work beyond normal working hours (5-day work week) and on weekends/ PHs where required

Junior: $2,800- $3,000 + HP allowance + VB + AWS.
Senior: $3500 to $3800 + HP allowance + VB + AWS

Job scope:

• To provide supervision and ensure that all repair and routine maintenance works undertaken by the contractors are carried out properly and completed satisfactorily in accordance with the terms and conditions of the Contract.
• Schedule and ensure breakdown, preventive and corrective maintenance activities are carried out effectively.
• Perform regular inspections and handle enforcement work at the common property areas and to ensure that such common property is in satisfactory and serviceable condition and properly maintained according to the standards required by the relevant authorities and to recommend any works which are necessary.
• Certify completion of jobs undertaken by contractors and to make recommendation for payment thereof.
• To co-ordinate all consultancy works on maintenance matters performed by professional consultants and apply and obtain all necessary licenses and certificates from the relevant authorities where necessary.
• Responsible of investigate, check and analyze reported breakdowns and faults to determine their cause for the prevention of future occurrences.
• Any other ad-hoc duties assigned by your Manager.

Requirements

• Diploma in Facilities Management Services / Estate Management / Building Maintenance / Engineering or related fields.
• Minimum 1 year of relevant experience.
• ITE with relevant township experience can be considered.
• To conduct site inspections

Tan Jia Jun | REG No: R23112681
The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Security Officer

Able to commit 4 days work 1 day off, 3 days work 1 day off schedule

12 hours permanent shift

Location: Islandwide

Salary Package: $2650-$3500

Job Description

• Incident Response, Manage Security & Safety Systems
• Prevent unauthorised entry into the premises
• Monitor CCTV
• Patrolling and clocking
• Access control duties

Requirements:

• OK with shift work

Tan Jia Jun | REG No: R23112681
The Supreme HR Advisory Pte Ltd | EA No: 14C7279

MAIN PURPOSE

The Sales Operations & Administrative Executive will provide clerical and administrative support to the sales team in the Cosmetics & Fragrance Division. He/She must be highly organized, detail-oriented, and have excellent communication and customer service skills.

KEY RESPONSIBILITIES

Operations

• Provide administrative and operational support to Sales Manager
• Responsible for retailer new product listing, promotion templates and additional miscellaneous forms
• Manage team of Sales Representatives and ensure that the team has adequate product knowledge through product training and sales demonstrations
• Build and maintain effective relationships with key accounts/customers and establish strong in-store presence of brand/product
• Ensure inventory availability in distributors/customers according to the service level agreement
• Optimise efficiency of service and retail operations to improve productivity and management of inventory

Administrative

• Generate reports requested by sales team
• Processing returns from retailers
• Processing orders & FOC request from free standing store
• Managing retailers/vendors invoicing, creating & tracking POs & performing MIGO
• Providing monthly accruals of expenses incurred
• Assisting to submit retailers forms or request for the trade
• Consolidating field feedbacks on store issues & competitor updates
• Managing meetings and booking rooms
• Performing administrative tasks such as filing, photocopying, scanning documents etc.
• Maintaining client databases and updating customer contact information
• Managing product requisition & deliveries
• Maintaining regular inventory records & out of stocks update for trade
• Assisting with adhoc projects and job requests as needed

REQUIREMENTS

• Proven experience as an administrative assistant, sales support representative, or similar role, ideally minimum 2 years’ experience
• Strong written and verbal communication skills
• Proficient in Microsoft Office, with aptitude to learn new software and systems
• Excellent organizational and time-management skills and able to multitask
• Accurate data entry and attention to detail
• Have good analytical and creative problem-solving skills

PLEASE NOTE

Interested applicants, please apply directly via Shiseido's career page using the link right below for faster processing of your application. Thank you.

URL: https://careers.shiseido.com/job/Singapore-Singapore-Sales-Operations-&-Administrative-Executive-01/1161361801/

Attention Recent Graduates and Service Industry Professionals!

Are you seeking an exciting career opportunity? Look no further!

At Euphoria Organisation, we are dedicated to building a team of passionate and driven individuals to join our Sales & Marketing division. No prior experience is required—simply bring your enthusiasm and determination, and we will provide the necessary training and support.

About Us:
Euphoria Organisation collaborates with leading brands in the service industry, delivering impactful results while maintaining a commitment to authenticity.

What We Offer:

• Personalized mentorship from high-performing team members
• Opportunities for significant personal and professional development
• Accelerated career advancement
• Engaging team-building events

Key Responsibilities:

• Interact with consumers directly to promote our campaigns
• Mentor and support new team members
• Contribute to the successful execution of marketing initiatives

If you are ready to take the next step in your career, we invite you to apply and become part of our dynamic team!