At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

Shape your Career with Citi

Citi’s Markets business provides world-class solutions and an unmatched global presence. We serve corporates, institutional investors and governments from trading floors in almost 80 countries. The strength of our underwriting, sales and trading and distribution capabilities span asset classes and currencies, providing us with an unmatched ability to meet the needs of our clients.

We’re currently looking for a high caliber professional to join our team as Officer, Prime Brokerage Client Service Analyst - Hybrid (Internal Job Title: Securities & Derivatives Analyst) based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• We empower our employees to manage their financial well-being and help them plan for the future.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.
• We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

In this role, you’re expected to:

• Main point of contact for client/administrator operational queries
• Trade handling across equity and fixed income PB, including trade capture, trade kick-outs, broker mapping and connectivity issue resolution with clients/administrators
• Management of client trade activity, liaising with settlements and clients to resolve any issues
• Management of client cash activity, authorisations, reporting and query resolution
• Driving initiatives to reduce Manual Touch Points (MTP’s) for local and global team.
• Helping to maintain a culture and environment where processes, risks and controls are continually monitored, and potential risks

As a successful candidate, you’d ideally have the following skills and exposure:

• Operational Expertise: demonstrate considerable understanding of key operational functions such as Settlements, Reconciliations, Trade Support, Treasury and Corporate Actions
• Strong, influential communicator who is articulate and concise
• Strong risk management and control mindset
• Provides evaluative judgement based on analysis of factual information in complicated, unique and dynamic situations; draws on diverse range of internal and external sources.
• Self-reliant, good problem solver, results orientated.
• Ability to establish and build trust with professionals throughout the business.

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

DFS Global Finance Services is building our team of accounting professionals towards our NextGen Finance vision. The candidate will have the opportunity to join the Center of Excellence, leveraging new technologies, Process Reengineering, Robotics Process Automation (RPA) and Data Analytics to create value for the individual and the Company. Additionally, DFS invests in people development and facilitates dynamic career moves across various accounting functions such as Regional Controllers, Group Reporting, Transformation Office and Global Tax.

As a member of the Global Finance Services team, the candidate will work closely with our global stakeholders to ensure the timely closing of accounts during month-end.

We are looking for Finance Officer to join a 12-month contract to cover Order to Cash and Procure to Pay.

Job Responsibilities

• Perform day-to-day financial transactions, including verifying, computing, recording, reconciling accounts receivables' data and clearing customer receipts per the Company's policies and procedures
• Perform the provision for doubtful debts assessment per the Company's policies
• Perform revenue recognition analysis and process billing requests using RPA. Review and handle RPA exceptions
• Responding to queries from those involved in the billing process including internal stakeholders and customers
• Monitor customer accounts for non or delayed payments and escalate as necessary to help manage and track cash flow
• Strengthen and grow relationships with stakeholders by communicating with customers regarding past-due accounts
• Participate in streamlining and improving the accounts receivable process, identifying areas of improvement and automation
• Exercise integrity and confidentiality in financial reporting, and comply with the local financial standards and regulations
• Process and post invoices, payments and credit notes
• Prepare and post journal entries
• Perform Travel & Expense report checks
• Perform/analyze reconciliations, reports, schedules and vendors’ Statement of Accounts
• Respond and follow up on internal and external parties’ issues and queries, including tax treatment on GST applicable invoices
• Support tax/legal reporting requirements

Requirements

• Bachelor’s degree in Accounting or equivalent
• Minimum 1 year working experience (Center of Excellence preferred) handling Procure to Pay / Order to Cash matters
• Candidate with no prior experience in RPA are welcome to apply
• Must be proficient in MS Excel / computer savvy, SAP experience is an advantage

We are seeking a highly organized and detail-oriented Administrative & Executive Assistant to join our team. This role is essential in managing the daily operations of our office, ensuring administrative efficiency, and providing comprehensive support to our senior leadership team. The ideal candidate is proactive, efficient, and capable of handling a variety of tasks in a dynamic environment.

Key Responsibilities:

• Administrative Duties:
  • Manage day-to-day administrative tasks, including reception duties, managing correspondence, and documentation, with professionalism and efficiency.
  • Coordinate meetings, appointments, and travel arrangements for the team, including itineraries and expense reporting.
  • Prepare and format documents, reports, and presentations as required for project team.
• Office Operations:
  • Oversee office supply inventory, order supplies, and manage vendor relationships to ensure cost-effectiveness.
  • Ensure the office environment is well-maintained, including managing any facility-related issues.
  • Coordinate office maintenance and liaise with building management and external vendors for repairs and services.
  • Assist in the planning and execution of company events, meetings, and team-building activities.
  • Support IT and office equipment needs.
• Executive Assistant Support:
  • Provide high-level administrative support to senior leadership, including calendar management, meeting coordination, preparation of materials, travel arrangements and expense claims.
  • Handle confidential and sensitive information with the utmost discretion.
  • Prepare detailed reports, presentations, and other documents for executive meetings.
  • Coordinate with other departments to ensure seamless communication and collaboration on company-wide initiatives.

Roles & Responsibilities

Company’s Profile:

One of the leading F&B desert chains in Singapore and looking for a qualified and passionate HR Executive to join our dynamic and fun-loving team! With 13 years of operation in Singapore and established 21 outlets, we are looking for motivated individuals to join us in our company's transformation, align with our company's mission.

Working Days: 5 Days

Working hours: Monday - Friday, 9am - 6pm

Location: Bedok North

Responsibilities:

• manage payroll
• Be knowledgeable about and understand new legislation impacting payroll
• Handle full scope of payroll activities for more than 70 employees - include monthly payroll and overtime processing, bonuses, bank upload, CPF submission, IR21 and IR8A submission etc and resolve any payroll errors (if any)
• Ensure payroll is completed in an accurate and timely manner
• Prepare monthly payroll-related journal entries, reports and salary reconciliations as well as other weekly, quarterly, monthly payroll reports
• Ensure payroll payments are in accordance with local statutory guidelines and company
• lead, manage and create HR policies
• Ensure timely submission of IR8A, IR21 tax clearance, government-paid claims, NS make-up claims etc.
• Prepare payroll information and templates for annual budgeting and forecasting
• Involve in the reviewing, testing and implementation of HRIS upgrade, integration and process improvement projects
• Direct payroll workload to meet deadlines
• Review and abide by company policies and procedures
• Monitor the accurate processing of staff appointments, transfers, promotions and terminations
• Assist in coordinating annual increment/bonus exercise
• verify payroll information
• Provide advice and support on payroll related queries to employees
• Review payroll policies and amend procedures when required
• Oversee the preparation of payroll related documents
• Organise current employee data systems
• Ensure all payroll information and records are maintained in accordance with statutory requirements and support internal and external audits related as such
• Assist in Auditor queries, forms, government survey, etc. on payroll related matters
• create, manage and lead KPI initative. Monitor KPI metric
• Other jobs assigned whenever required

Requirements:

• Diploma with at least 1 year HR and recruitment experience. Experience with F&B hiring will be an added advantage.
• Able to communicate in Chinese to manage documentation in Chinese
• Highly motivated, people management skills, meticulous, team player, organized and takes initiative
• Accurate documenting skills and attention to detail

For interested applicants, please email your UPDATED CV in Microsoft Word format to [email protected]

We regret that only shortlisted candidates will be notified.

Wan Yan Pte Ltd

Responsibilities

• Perform day-to-day application support & maintenance
• Maintain database and user access
• Liaise with stakeholders to define project requirements
• Translate business requirements and user needs into functional specifications
• Collaborate with developers to ensure requirements are incorporated into system design
• Work with relevant stakeholders on user acceptance testing
• Support application deployment initiated by Change Requests, plan and maintain the application environment with the latest patches
• Support the team in defining project requirements, tracking, functional documentation & training materials
• Plan and conduct end-user training

Requirements

• Diploma/Degree in Computer Science or equivalent
• Minimum 1 year of experience in developing, implementing, or maintaining application system
• Experience in ERP application support & project management preferred
• At least 1 year of relevant experience in data extraction via SQL scripts
• Preferably with experience in POS or Retail industry

Wan Yan Pte Ltd

Sales Executive (B2B) – F&B Industry

Location: Bedok North

Full Time Non-executive 1 year exp F&B sales

Monthly$3,000to$4,000

Roles & Responsibilities

We are seeking a motivated and experienced Sales Executive with a strong background in B2B sales within the Food and Beverage (F&B) industry. As a Sales Executive, you will be responsible for driving business growth, building strong relationships with clients in the F&B sector, and meeting or exceeding sales targets. Non F&B industry but with B2B experience will be considered.

Job Descriptions:

- Identify and prospect potential B2B clients in the F&B industry, targeting key decision-makers and stakeholders such as restaurants, cafes, and food service providers.

- Conduct thorough market research to understand client needs, industry trends, and competitor activities within the F&B sector.

- Build and maintain a robust sales pipeline, managing leads and opportunities effectively to maximize sales potential.

- Develop and execute effective sales strategies and customized proposals that align with the unique requirements of F&B clients.

- Present and demonstrate product/service offerings specifically tailored to the needs of F&B businesses, highlighting their benefits and addressing industry-specific pain points.

- Negotiate pricing, terms, and contracts with F&B clients, aiming for favorable outcomes while maintaining profitable margins. Collaborate closely with cross-functional teams, including marketing, product, and customer service, to ensure seamless customer experience and successful implementation of solutions in the F&B industry.

- Regularly monitor and report on sales activities, performance, and market insights within the F&B sector to sales management.

- Foster and nurture long-term relationships with F&B clients, providing exceptional customer service and support to maximize client satisfaction and loyalty.

- Stay updated on F&B industry trends, market dynamics, and competitive landscape to identify new business opportunities and maintain a competitive edge.

Job Requirements:

- Excellent communication and presentation skills, with the ability to effectively convey the value of products/services to F&B clients.

- Demonstrated ability to meet or exceed sales targets and drive revenue growth in the F&B sector.

- Self-motivated and results-driven, with the ability to work independently and as part of a team.

- Strong negotiation and closing skills, with a focus on delivering win-win outcomes for both the company and F&B clients.

- Adaptability to a fast-paced and dynamic F&B industry environment, with the ability to prioritize and manage multiple tasks effectively. Willingness to travel for client meetings and industry events within the F&B sector as required.

For interested applicants, please email your UPDATED CV in Microsoft Word format to [email protected]

We regret that only shortlisted candidates will be notified.

Wan Yan Pte Ltd

Primary Objective:

• Supervise and guide Clerical Staff in the daily operations end to end
• Ensuring efficient and error free processing of trade transactions in line with international standards
• Ensuring compliance with the Bank’s credit policy, to equip with in-depth knowledge of the trade product and services to meet customers’ needs
• Monitor and review the outstanding bills ensuring no back log and long outstanding bill items
• Ensure checks and searches relating to AML and CFT obtained prior to processing of new trade bills received

Key Responsibilities:

Strategy and Planning

• Ensure smooth daily operational flow and error free processing of trade transactions in line with international standards
• Follow-up on outstanding trade transactions
• Provide guidance to officers and staff under his/her supervision
• Adherence and compliance with the Bank’s credit policy and guideline

Business Performance

• Contribute to the trade business utilization to achieve trade fee, fund and asset growth
• Motivate and guide the team with relevant skills and product knowledge to improve operational skills in trade to enable them to excel in their job.

Operations and Process Flow

• Regular monitoring of outstanding and overdue bills in accordance with the guideline and policy
• Supervise staff under his/her purview to provide efficient, error free processing meeting and compliant to internal and external regulations, policies and procedures
• Ensure checks conducted prior to processing of transactions

Summary of Responsibilities:

The main responsibilities and tasks of this position are as listed below, but not limited to these:

• Assist the outlet manager on daily Front of the House and Heart of the House operations
• Monitor the reservation status and communicate with culinary team
• Plan and arrange manning to meet business needs
• Check the appearance, orderliness, cleanliness and set-up of the outlet and its related areas, and be ready before 10 minutes of the commence of each meal period
• Maintain service, standards and procedures for the outlet and to ensure that they are achieved and followed by
• Ensure hygiene and food safety compliance in the outlet and related areas
• Offer a personalize guest dining experience and ensure the compliance of LQA standards and delivery of Service Promise
• Lead a Heartist® approach to guest experience/service with the F&B team
• Provide immediate attention to guest complaints and provide appropriate service recovery. To follow up on correct procedures implemented by outlet manager as to prevent future recurrence
• Focus on the dining experience for LCAH members
• Ensure that safe working practices are followed including emergency procedures
• Assist Outlet Manager to organize and implement F&B promotions and special functions periodically
• Oversee the stock requisition and usage of operation equipment/supplies
• Maintain and check the outlet’s/heart of the house’s cleanliness and comply with the F&B sanitation and hygiene rules and regulations
• Participate in departmental leadership activities as a member of the team
• Maintain levels of confidentiality and discretion for guests
• Develop own knowledge and skills as a contributing member of the F&B team

Qualifications:

• 1 year F&B management experience
• Experience in similar size/style of 5* hotel
• Diploma in Hospitality Management
• Evidence of Leadership / People management
• Good interpersonal and communication skills
• Able to work under pressure and independently
• Good interpersonal skills with ability to communicate with guests and all levels of colleagues and management
• Service oriented with an eye for details
• Good computer skills and proficient in Microsoft Office-Words & Excel
• Good problem solving and decision making skills
• Effective conflict management skills, respecting a diverse, multi-cultural environment
• Use sensitivity and discretion in supporting guest needs
• Lead to constantly improve the guest service experience and team performance

Our commitment to Diversity & Inclusion:

We are an inclusive company and what we really hope to achieve is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

If you feel you are ready for your next professional challenge, apply on: https://careers.accor.com/

Food & Beverage Guest Services Officer

Summary of Responsibilities:

The main responsibilities and tasks of this position are as listed below, but not limited to these:

• Check the table setting, cleanliness and side station preparation as per work station assigned prior to start of operation hour on each meal period
• Greet and farewell guests in a friendly, courteous manner
• Offer menu options, offer menu advice and take orders
• Serve food in efficient manner
• Operate and use POS
• Look for ways to upsell and add value
• Act professionally when dealing with guest complaints or problems, and keep manager or immediate superior informed on all matters
• Accuracy in order taking, timeliness in pickup and delivery of menu items
• Cleanliness and work safety in food preparation and service areas
• Perform or assist in the Hosting and Bartender duties whenever is required
• Perform opening shift and closing shift duties as assigned

Qualifications:

• No F&B service experience is required
• Minimum GCE ‘O’ level education
• Read, write, speak English fluently

Our commitment to Diversity & Inclusion:

We are an inclusive company and what we really hope to achieve is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

If you feel you are ready for your next professional challenge, apply on: https://careers.accor.com/

At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

Shape your Career with Citi

Citi’s Markets business provides world-class solutions and an unmatched global presence. We serve corporates, institutional investors and governments from trading floors in almost 80 countries. The strength of our underwriting, sales and trading and distribution capabilities span asset classes and currencies, providing us with an unmatched ability to meet the needs of our clients.

We’re currently looking for a high caliber professional to join our team as Officer, Officer, FX Settlement Intermediate Analyst - Hybrid (Internal Job Title: Securities & Derivatives Intmd Analyst– C11) based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• We empower our employees to manage their financial well-being and help them plan for the future.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.
• We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

In this role, you’re expected to:

• Proactive engagement with Singapore country and APAC regional stakeholders (Business, Technology, Finance/PCG, Operations) in order to support the business and clients trading in Markets products.
• Drive and implement sustainable processes, automation/migration initiatives,and standard adherence to policies. Involvement in shaping/building standardized and sustainable operational workflow and service standards for new product/production variations launches by APAC FXLM business. ie. NPAC process.
• Working very closely with Operations Control on developing and adhering to an effective control framework that fully meets Audit, Compliance and Regulatory requirements; delivery of periodic presentations to external regulators as required.
• Ensuring robust infrastructure and tools (Dashboards, MIS, Alerts etc.) are in place to effectively manage risk and service our clients to a high standard.
• High level of focus on digitization, automation and elimination of manual touch points (MTP).
• Supporting a successful People and Engagement strategy to help attract, develop, retain and recognize a diverse and talented global workforce. Promoting a culture of continuous improvement and cultivating a robust service and control environment

As a successful candidate, you’d ideally have the following skills and exposure:

• Degree or equivalent work experience preferred.
• 3-7+ years of experience in Tier 1 global financial institutions including extensive experience in handling large projects delivering operational activities, especially in Foreign Exchange products.
• Strong risk management and control mindset. Strong awareness of both external and internal best practice perspectives, maintaining a balanced and fresh viewpoint.
• Self-reliant, good problem solver & results oriented. Provides evaluative judgment based on analysis of factual information in complicated, unique and dynamic situations; draws on diverse range of internal and external sources.
• Energetic, flexible, collaborative, and proactive.
• Ability to establish and build trust with stakeholders in the organization as an advisor and partner with a clear client orientation.

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

Shape your Career with Citi

Citi’s Markets business provides world-class solutions and an unmatched global presence. We serve corporates, institutional investors and governments from trading floors in almost 80 countries. The strength of our underwriting, sales and trading and distribution capabilities span asset classes and currencies, providing us with an unmatched ability to meet the needs of our clients.

We’re currently looking for a high caliber professional to join our team as Officer, FX Settlement Junior Analyst - Hybrid (Internal Job Title: Securities & Derivatives Analyst– C09) based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in earl 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• We empower our employees to manage their financial well-being and help them plan for the future.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.
• We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

In this role, you’re expected to:

• Perform trade verifications to ensure accuracy of booking requests
• Generate and match trade confirmations according to the International Swaps and Derivatives Association (ISDA) templates
• Complete settlement tasks and daily rate revaluations accurately and on time
• Coordinate transaction processing issues to the appropriate department and collaborate on a solution
• Perform regulatory controls, account reconciliations, and record retention activities in accordance with established policies
• Prepare and submit periodic internal and external regulatory reports
• Participate in the periodic General Ledger (GL) proofing exercises as directed
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

As a successful candidate, you’d ideally have the following skills and exposure:

• Relevant experience preferred.
• Fundamental understanding of Treasury products, accounting and regulatory policies.
• Proven ability to perform various concurrent activities/projects in a high-risk environment.
• Consistently demonstrates clear and concise written and verbal communication skills.

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

ROLES AND RESPONSIBILITIES:

• Build relationships with our clients. Support client enquiries by giving information in a friendly and efficient way. Taking responsibility in finding solutions for our clients, whilst keeping up to date with our services and policies.
• Generate new sales through cross/up selling & referrals
• Responsible for all administration and coordination of activities within departments as well as to ensure the smooth procedure required in the front-line operations in our service.
• Plan social media marketing timelines and write digital marketing material
• Utilize photography, videography, and video and photo editing tools to create marketing material for various social media and website
• Overseeing the design and graphics of marketing materials
• Support marketing executives in organizing various projects
• Conduct regular social media competitor analysis and identify opportunities and areas for improvement

QUALIFICATION AND CRITERIA:

• Min GCE ‘A’ Level with 1 to 2 years of customer service experience, preferably in B2B service.
• A strong desire to learn and grow.
• Excellent communication and interpersonal skills.
• Self-motivation and a positive attitude.
• Willingness to embrace challenges and think creatively.
• Passionate about delivering first-class service with the spirit of excellence.
• Have a Growth Mindset; We are growing fast. The team and processes will evolve over the next few months. The goal is to continuously learn and improve from our work and each other.

Overview
In this role you will be assigned to a cooking or food preparation station and support the central kitchen team and operations manager in delivering consistent food quality and comply with food hygiene management systems.

Responsibilities include (but not limited to):
Follow LWB standard operating procedures for food preparation
- Provide support in kitchen, production and delivery sections
- Preparation of food items in respective stations
- Receiving, sorting, preparing and storing raw ingredients
- Maintaining food consistency and quality
- Complying with LWB policies in ISO 9001 and ISO 22000 standards
- Monitoring production and wastage records; adjusting production to maintain sufficient product while minimizing wastage
- Cleaning of equipment and tools after usage (kitchen appliances, work surface and floors)
-Ensuring the cleanliness and hygiene levels of food preparation areas

The Food and Beverage Service Executive supervises the team by proactive, interactive and reactive leadership, allowing each member of the team to feel confident and to completely satisfy our guests during their dining experience. He/she assists the management in supervising the overall operation and service standards of the restaurant to meet and exceed guest’s dining experience expectations. 

Primary Responsibilities

Oversees Daily Operations and Achieving Targets

• Oversees the set-up and operation of a station/section in a restaurant.
• Supervises and participates in running an efficient and profitable operation in the assigned areas. 
• Assists the Outlet Manager/Assistant Outlet Manager in enabling employees achieve highest service and product delivery standards with a highest degree of client care and service at all times.
• Provides services for guests such as order taking and promoting the restaurant food and beverage offerings.
• Provides excellent service at all times to all of our guests based on established hotel standard operating procedures.
• Assists colleagues and guests efficiently and in a professional manner.
• Has extensive knowledge of our food & beverage menus in order to service our product, including liquors and cocktails.
• Offers menu options, advice and takes orders.
• Offers drinks, pre, during and after meal service.
• Remembers guest’s preferences to extends personalised service.
• Takes guest’s Food & Beverage orders accurately and assures correct input in Point of Sales system.
• Double checks order list before "sending" ticket to the kitchen.
• Verifies guest satisfaction with each table during each course served.
• Uses the guest name appropriately and communicates it to restaurant colleagues and managers.
• Serves food in in a timely and efficient manner.
• Arranges all tables following established standards.
• Arranges and maintains all assigned side stations and continually stocks each station before and after every shift.
• Makes sure all silver and glassware is polished, wiped and spotless.
• Keeps all side stations clean at all the times.
• Keep chairs and banquettes clean and clear of debris.
• Marks tables appropriately to food & beverage order for each course to ensure proper delivery.
• Makes sure that all product served are accounted for on the final bill before presenting it. 
• Up keeps and clears tables between courses throughout the dining experience.
• Picks up check before guest leaves and wishes guests a warm farewell while thanking them for their visit.
• At the end of the shift, delivers all checks and reports to the appropriate place according to established standards. 
• Follows through opening and closing duties. 
• Adjusts service to suit guests’ requests and personalises any interaction with the guest.
• Uses a Heartist® approach – makes guests Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Uses a Heartist® approach – makes the guests and colleagues Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Ensures service standards and individual performances are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Contributes to the hotel’s Corporate Social Responsibility efforts by supports the Planet 21 program.
• Ensures NEA rules and regulations are met and achieve.  
• Actively engages in upselling and adds value.
• Relays any guest complaints to manager.
• Ensures efficiency of work in dish wash, pantry, and service preparations.
• Ensures cleanliness and work safety in food preparation and service areas.
• Carries out adhoc duties as assigned including, but not limited to sending operating equipment for cleaning or burnishing on weekly basis, sending soil linen for exchange for clean ones and collecting Food & Beverage requisition on daily basis. 
• Providing a Leading and Consistent Guest Experience
• Promotes sales through direct guests’ contact. 
• Constantly obtains guest feedback during operation ensuring guest satisfaction.
• Handles minor complaints and reports to the managers for proper follow up.
• Builds strong relationships with local guests and builds loyal following as foundation for a successful operation. 
• Maintains levels of confidentiality and discretion of the guest, colleagues, operator at all times. 

Management and Leadership of Outlet

• Acts as a mentor and role model to the Food & Beverage Associates.
• Proactive, innovative with in depth Food & Beverage and market knowledge. 
• Observes colleague’s individual performances, grooming, and punctuality and communicates with the managers accordingly. 
• Provides a high level of Safety and Security for guests and colleagues. 
• Checks daily opening and closing duties.

Training, Learning and Development of the Team

• Conducts regular on the job trainings for colleagues to develop their skills and knowledge. 
• Assists in records and submits monthly On-the-Job Training hours to Food & Beverage Office before the 15th of each month.
• Guides the departmental orientation for new hires.
• Ensures that colleagues are aware of hotel rules and regulations.
• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.

What we seek to accomplish together:

• Review and development of security framework, information security policies, processes / procedures and guidelines on an ongoing basis.
• Establish compliance with these policies / procedures through ongoing security reviews and audits, not limited to log analysis and security assessment of customer ICT systems
• Conduct security risk management exercise
• Conduct table-top exercises
• Conduct vulnerability assessment, coordinate penetration tests activities
• Conduct information security awareness training
• Responsible for the development and management of customer’s security incident response plan.
• Lead and support customer in the matters of security incident resolution and response.
• Be the point-of-contact/customer liaison to assist and advise customer for ICT security related matters
• Project managed the activities and deliverables during the implementation phase.

Responsibilities:

• Plan and implement competitive strategies to achieve substantial growth in the sales and market shares;
• Identify new and emerging opportunities in the market and strategically tap them to promote a new product line;
• Compile market intelligence such as competitors’ pricing, new product launches and competing activities as well as information on new players;
• Establish and manage clientele base and maintain a good working relationships with customers (eg. developers, architects, contractors, etc);
• Work with architects in setting specifications for both commercial and residential projects;
• Plan and participate in trade fairs/exhibitions to promote maximum brand exposure;
• Attend to all project tender documentation and translation if necessary;
• Prepare weekly and monthly sales forecasts on the ‘Project’ and ‘Distributor’ sectors;
• Attend to site inquiries and render technical assistance upon request by clients;

Requirements:

• Preferably a Diploma/Degree in Sales & Marketing or its equivalence with at least 1-year relevant experience in the same capacity;
• Sales-driven and customer oriented with strong communication and interpersonal skills;
• Resourceful and possess a high level of commitment and determined to excel;
• Good business acumen with sensitivity to business trends and market conditions;
• Excellent negotiation and relationship-building skills;
• Possess strong initiative and able to be a good team player;
• Those with relevant experience in consumer durables and building distribution networks have an added advantage.

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to leo.tang(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Tang For Farn (Leo)

EA Personnel Reg No: R24121981

• Assist guests with check in and checkout, and other cashiering duties
• Provide a warm welcome to guests on arrival and register them as well as issuing room keys by using the appropriate standards
• Efficient in assisting guests throughout their stay with any requirements, handling guest feedback, provide direction and give suggestions
• Handle guests’ mails, messages, and answering phone calls
• Maximizing room revenue by up-selling to a higher rate category and selling the highest possible rates for walk-in guests
• Comply with hotel and department policies and procedures at all times
• Maintains the privacy of all guests by ensuring that no details of the guests are disclosed to anybody
• Attend daily briefings and relevant departmental meetings
• Ensure the safety, security and loss control policies and procedures are compiled with at the front desk and back office area
• Supervise and ensure the smooth and efficient daily operation of the Front Desk, ensuring all hotel guests and visitors receive an optimum level of service and care at all times
• Ensure cleanliness and appearance of Front Desk and related areas
• Establish awareness of the Hotels fire and emergency procedure
• Ensure vigilance in regard to in-house credit matters and act upon any discrepancies
• Provide assistance of the Front Office areas such as Front Desk, Airline Desk, Groups, Rooms Controlling and Lobby Greeters
• Ensure strict compliance of the Credit Card Privacy – PCI, Cash Float SOP
• Perform any related duties and special projects as requested by the Front Office Manager/Assistant Front Office Manager/Reception and Duty Manager

Responsibilities

Conduct and Discipline

• Monitor absent employee, serve letter of breach of contract
• Put up cases for union appeal to HQ
• Monitor excessive MC cases Board of Inquiry (BOI)
• Upon receipt of approval by Head Depot to convene a BOI, arrange for BOI Chairman and members (inclusive of Union representative) to conduct the

BOI Union Appeal / CPS System

• Coordinate and arrange with Union on the appeal sessions. Inform Interchange Managers on the appeal dates and venue.
• Update BC files on past disciplinary records for appeal.
• Update the outcome of the appeal cases and send to IGs for follow-up action
• Maintaining the CPS System

Welfare & Benefits

• Co-ordinate free bus, order wreath upon death of employee immediate family member
• Issue of employee pass to recruit, and replacement for lost and damaged ones
• Monitor renewal of driving license/vocational license/work permit/employment pass
• Monitor renewal BCs who are due for contract renewal
• Cancellation of WP and employment pass, withdrawal of VL (non-local) upon BC leaving Company
• Monitor staff due for retirement
• Put up retirement case on optional/medical ground for approval
• Issue letter of certification of employment when required
• Assists in organizing monthly/quarterly orientation sessions for Head Depot

Others

• Assist on other duties as assigned

Requirements

• 2 years of relevant experience
• Candidate must possess at least a GCE ‘A’ or Diploma in Human Resource Management or equivalent
• Organised, meticulous and task-oriented
• Proficient in MS office
• Team player
• Preferred IHRP certified
• Good verbal and written communication skills in both English and Mandarin in view our primary stakeholders converse mainly in these 2 languages. Able to converse in dialects is an advantage
• Enjoy working in fast-paced environment

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

Citi Finance is responsible for the firm’s financial management and related controls. The team comprises disciplines including Treasury, Tax, Controllers and Financial Planning & Analysis, and manages and partners on key Citi initiatives and deliverables, such as our quarterly earnings process and ensuring Citi’s compliance with financial rules and regulations.

We’re currently looking for a high caliber professional to join our team as a Balance Sheet Management Analyst (Internal Job Title: Officer - C11) based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.

• We empower our employees to manage their financial well-being and help them plan for the future.

• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.

• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.

• We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

The Balance Sheet Management Intermediate Analyst is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing the objectives of the subfunction/ job family. Applies analytical thinking and knowledge of data analysis tools and methodologies. Requires attention to detail when making judgments and recommendations based on the analysis of factual information. Typically deals with variable issues with potentially broader business impact. Applies professional judgment when interpreting data and results. Breaks down information in a systematic and communicable manner. Developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information. Moderate but direct impact through close contact with the businesses' core activities. Quality and timeliness of service provided will affect the effectiveness of own team and other closely related teams.

Responsibilities:

• Contributes to the governance of funding, investing and analytics of the balance sheet.
• Manage day to day dealing activities within approved Price Risk limits.
• Ensure Daily All Nostro accounts are funded and squared appropriately
• Leading/ Lagging activities of Asset/Liab to optimize balance sheet returns
• Manage liquidity risk within key regulatory internal/ external ratios and triggers.
• Review daily All Price / Liquidity risk exposures for accuracy and to document any excesses on timely basis
• Maintain satisfactory control and compliance environment with full adherence to all laws and regulations and Citigroup polices and procedure.
• Manage relationships with Business, Finance, and Risk on various Balance Sheet matters- including Transfer Pricing
• Assists in the management of one or more processes, reports, procedures or products.
• Performs other duties and functions as assigned.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
• Ability to work independently and in a Team environment

Qualifications:

• Motivated and focused individual who can take ownership of assignments and push projects through to completion Drive and ability to accomplish tasks effectively and meet established deadlines
• 2-5 years Financial industry or related experience

Education:

• Bachelors degree

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

• Remuneration Package: Up to Basic $3,500 + Completion Bonus
• Company: Leading MNC in Chemical Manufacturing
• Working Hours: Monday to Friday, 8:30 AM to 5:00 PM
• Location: Jurong Island (Company Transport Provided at Designated Points)

Are you ready to take your career to the next level with a dynamic multinational chemical manufacturing company? My client is seeking a motivated and detail-oriented HR Admin Officer to join their Human Resource and Administration team. This is an excellent opportunity for someone looking to make a tangible impact in a supportive and thriving work environment.

Responsibilities:

• Administrative Support: Provide general administrative support to the Human Resource & Administration department.
• Records Maintenance: Keep employee records up-to-date and accurate.
• Recruitment Support: Assist with onboarding and offboarding processes to ensure a smooth transition for new and departing employees.
• Welfare Coordination: Organize and coordinate welfare and recreational activities to foster a positive workplace culture.
• Safety & Health: Support the Workplace Safety & Health committee and related activities.
• Safety & Benefits Management: Administer and oversee employees' safety equipment and benefits.

Requirements:

• Educational Background: Minimum “O” level with relevant experience. Higher NITEC in Business Administration, Business Studies, or a related field is preferred
• Experience: Minimum 3 years of working experience within HR administration support
• Skills: Strong team player with initiative, excellent communication, and interpersonal skills. Ability to manage tasks efficiently and meet deadlines.

Why Join My Client?

• Completion Bonus: Enjoy a rewarding bonus upon successful contract completion.
• Company Transport: Convenient transport provided to and from Jurong Island.
• Growth Opportunities: Be part of a leading MNC with numerous career development possibilities.
• Supportive Environment: Work in a collaborative team committed to your success.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1983718

Triton AI Pte Ltd

License no. 21C0661

• Address customer inquiries, requests and complaints through phone or emails to strive to provide effective solutions and ensure customer satisfaction.
• Prepare and submit quotations to customer promptly.
• Review and process customer orders accurately and efficiently. Ensure order information and request are checked.
• Follow up and monitor delivery of customer orders are dispatched, invoiced, and paid accurately and on time. Communicate any delays or issues to customers proactively.
• Communicate with staff from other areas in the organization, such as production, warehouse, transport, or distribution, to confirm the status of orders, meet to customer shipping requirement and resolve customer complaints.
• Answer internal and customer enquiries on service and product availability, prices, delivery times, and the status of orders so that enquiries are dealt with promptly and accurately.
• Resolve customer queries from offer to invoicing stage efficiently and escalate complex issues to reporting manager promptly.
• Perform background screening on creation of customer accounts, prospects, competitors and industry trends to support the contract or sales team’s activities.
• Use databases or other computerized systems to maintain up-to-date customer records; to track the status of orders and deliveries; and to generate sales reports and statistics.
• Draft sales documentation, proposals, reports, and correspondence such as sales contracts and maintenance agreements.
• Work according to the established guidelines and procedures to maintain consistent quality work.

The Events Coordinator/Conference Services Coordinator plans and arranges the details of events. These include logistics planning to complex decorations for events, which range from meetings to dinners. He/She in charge of booking facilities for upcoming events, and meeting clients to discuss the event’s purpose. He/She must follow the client’s vision and details for the event.

He/She needs to provide administrative support for the department. He/She must conduct on-site coordination, and site inspection done during, before and after the events. He/She needs to create the Banquet Event Order in a timely manner. He/She must also use suggestive selling to boost profits.

He/She needs to work in a fast-paced setting. He/She maintains precise and overall awareness of the property. He/She also arranges functions correctly and efficiently. He/She needs to serve as a point of contact for clients. In addition, he/she must also converse with them via phone or email to respond to queries and requests.

~ Quarterly performance bonus

~ Aid customer service over various platforms
~ Communicate and relate well at the workplace
~ Follow food and beverage safety and hygiene policies and rules
~ Grow eersonal effectiveness at an operations level
~ Handle guest concerns
~ Issue sales proposals
~ Maintain a personal image and emotional competence
~ Perform computer applications at basic level
~ Perform essential online functions
~ Project a professional image
~ Provide go-the-extra-mile-service
~ Provide sales services
~ Show the service vision
~ Use upselling and suggestive selling methods
~ Work in a team

Responsibilities include:
-Assist in daily operations
-Ensure that the restaurant and kitchen is properly maintained and clean
-Oversee food preperations, presentation and storage to ensure food health and safety compliceny.
-Regular checks with customers to gather feedbacks
-resolving of conflicts in a professional way

Qualities we seek are:

· Positive attitude and commitment to excellence

· Respective skills in functions to be performed

· Excellent interpersonal and communications skills

· Team work

· Willing to learn and able to work under pressure

· Experience in F&B Operations

· Preferably 3 years of previous experience in serving in restaurant

. Must be able to work night shift or split shift
. Must be able to work extra hours or weekend if needed

The Senior HR Executive is responsible for performing HR-related duties at a professional level and will work closely with the Head of Human Resources. This position carries out responsibilities in the following functional areas: recruitment/employment, onboarding, policy proposals, benefits, employee relations, and employee law compliance.

As a Senior HR Executive, you support our organization’s quality, safety, and environmental management system in the process of continuous improvement. In this regard, you assume responsibility and accountability for supporting and coaching any staff under your care.

Your responsibilities as Senior HR Executive are:

• Assist and oversee day-to-day HR operations.
• Assist with recruitment processes.
• Manage the company's benefit program, including insurance coverage.
• Schedule and coordinate onboarding assignments and training sessions.
• Compile and process employee documentation, keeping the database up to date.
• Assist with the formulation and communication of policies and procedures, ensuring legal compliance.
• Assist with the management of the performance appraisal system.
• Maintain the Job/Training Matrix while managing the training needs of the employees.

Your qualities
You can make your mark as Senior HR Executive if you have:

• Bachelor’s degree in human resource management, Business Administration, or related field, with additional certificates in the Human Resource field being advantageous.
• A minimum of 5 years' experience in Human Resource Management.
• Proficient in written and spoken English with excellent communication skills.
• Comprehensive knowledge of the Employment Act and Singapore Work Pass rules/processes, with an interest in keeping updated with changes to Singapore Labor Laws.
• Strong organizational skills and attention to detail, confident and assertive, able to work independently with good decision-making skills and a proactive attitude.
• Proficient in Microsoft Office, especially Word, Excel, and PowerPoint.

Business Support Executive with ERP (Enterprise Resource Planning) experience typically handles a range of administrative tasks and supports various functions within an organization using ERP systems.

Key Responsibilities:

1. ERP System Management: Maintain and update ERP systems to ensure they meet the organization’s needs.
   Troubleshoot and resolve issues related to ERP software.
   Customize ERP modules to align with business processes.
   
2. Inventory Management:
   Monitor and manage inventory levels to ensure they are in line with company requirements and demand forecasts. Conduct regular stock audits to verify inventory accuracy and identify discrepancies. Reconcile inventory records with physical stock counts.
   
3. Data Entry and Management: Enter and update data within the ERP system, ensuring accuracy and consistency.
   Generate reports and analyze data to support decision-making.
   
4. Process Improvement:Identify areas for process improvement and work with teams to implement changes.
   Assist in the development and documentation of business processes and procedures.
   
5. Collaboration: Work closely with other departments to ensure the ERP system supports their needs and integrates smoothly with other systems.
   Coordinate with IT and software vendors to address system-related issues.
   

Skills and Qualifications:

• ERP Knowledge: Familiarity with ERP software such as SAP, Oracle, Microsoft Dynamics, or similar systems.
• Technical Proficiency: Ability to navigate and troubleshoot ERP systems; understanding of database management and integration.
• Administrative Skills: Strong organizational skills, attention to detail, and proficiency in office software (e.g., MS Office Suite).
• Communication: Excellent verbal and written communication skills.
• Problem-Solving: Ability to identify problems, analyze options, and implement effective solutions.
• Time Management: Ability to prioritize tasks and manage time effectively in a fast-paced environment.

Experience:

• Previous experience in administrative support or a similar role.
• Experience working with ERP systems in a professional setting.
• Knowledge of industry-specific practices can be advantageous, depending on the sector (e.g., manufacturing, retail, finance).

Requirements:

• Diploma / Degree
• Minimum 1 - 2 years of work experience, preferably in manufacturing / retail environment
• Mature, organized, meticulous, task-oriented, and able to handle tasks independently.
• Must be a team player.
• Good communications skills in English and Mandarin to liaise with suppliers from Mandarin speaking countries.
• Good interpersonal skills and able to interface with all levels, internally and externally, in a professional and responsive manner.