Summary:

• Location: Gul Circle
• 5 days / Office Hours
• MNC with good career opportunities

Responsibilities:

• Conduct quality checks on incoming, in-process, and outgoing goods across all production lines.
• Perform sample testing to ensure product standards.
• Make decisions on product approvals.
• Establish product quality standards and guidelines.
• Carry out visual quality checks at line output.

Requirement:

• Candidate with relevant experience are welcome to apply.

To Apply, kindly click on the "APPLY NOW" button

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Ng Jia Yee (R22109579)

EA License No: 20C0358

Bakery Laboratory Pte Ltd is a dynamic and innovative baking raw materials supplier & manufacturer that prides itself on delivering exceptional service in supplying baking ingredients to local clients and ASEAN.

What you'll do ...

Supervise all business processes involving compliance and regulations.

• Food Safety (HACCP/BRC/SQF), Manufacturing and Workplace Safety (GMPs/OSHA),

• Monitor and interpret applicable laws, regulations, and industry standards.

• Ensure organizational policies, practices and records are compliant with relevant requirements.

• Knowledge of certification requirements regulations and compliance monitoring activities to effectively perform duties that support the company compliance programme.

Develop and implement regular internal auditing and reporting.

• Lead or co-lead recurring internal audits to ensure compliance with laws, requirements and regulations. Prepare reports and documentation to proactively identify and address compliance risks.

• Prepare detailed reports on audit findings, highlighting areas of non-compliance; recommending corrective actions; and working with relevant team leads to ensure the timely implementation of corrective actions.

Prepare for and lead the company through audits and inspections.

• Take ownership of building a company culture that is audit- and inspection-ready any time, any day.

• Proactively research updated regulatory guidelines and best practices; revise and implement updated compliance procedures as appropriate.

• Establish and implement training programs across teams to ensure employees are aware of all regulatory requirements,and are consistently adhering to internal policies.

Communication skills:

• Strong communication skills to provide clear and actionable guidance on compliance matters to all levels of the organization, including senior management.

• Experience drafting reports and communicating audit findings to internal and external stakeholders, regulators, or clients.

• Ability to present complex compliance issues to non-compliance professionals in a way that is easily understood.

Investigative and problem-solving skills:

• Proven ability to investigate compliance breaches, non-conformities, or internal violations and develop corrective action plans.

• Excellent problem-solving and analytical skills to resolve regulatory and compliance challenges.

Way of working:

• Continuous improvement mindset and approach to everyday operations.

• Exceptional attention to detail and a proactive approach to identifying and mitigating compliance risks before they materialize.

Requirements:

• Diploma in Food Science & Technology, Chemistry and other science-related fields

• At least 2-3 year working experience

Our client, a well-known company is looking for candidates for the position of Safety Officer.

RESPONSIBILITIES

• Managing WSH for the company
• Reporting directly to senior management on safety related matters and improvements
• SHMS internal audits based on requirements
• Technical discussions pertaining with consultants including Professional Engineers on various addition and alteration works pertaining to structures and fire safety related matters
• Manage Emergency Response Plans and ERT for the company
• Regular on-site inspections to identify lapses and propose corrective actions
• Prepare/Review Safety plans, Risk assessments and Safe work procedures
• Upkeep Change Request Documentations and Management of Change
• Trainings and Organizational Development
• Lead investigations on near misses, incidents and accidents and implement CAPA to prevent re-occurrences.
• Conducting of emergency response drills and table top exercises as per SCDF requirements

REQUIREMENTS

• Registered Workplace Safety & Health Officer (WSHO) with MOM is a must.
• Degree or diploma in Engineering, Management, or equivalent
• Minimum 1 year working experience as a HSE officer
• Experience in Food/Manufacturing is preferred.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

We regret that only shortlisted candidates will be notified.
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Job description

· Handling all corporate secretarial matters for a portfolio of Singapore and international companies

· Prepare necessary documents for AGM, EGM, resolution, striking off, XBRL and etc

· E-submission of return to ACRA and IRAS

· Any other Corporate Secretarial duties

Requirement

· Possess a Bachelor’s degree or diploma (preferred)

· Good understanding of corporate secretarial practices such as Companies Act would be an added advantage

· Good verbal & written communication in English and Mandarin. Able to interact with International and Chinese-speaking clients

· Preferably with a minimum of 2 years of experience

Job Description

• Industry/ Organization Type: Security
• Position Title: Senior Security Officer
• Working Location: Island Wide
• Working Hours: 26 days per month (7-7/8-8, morning/night shift)
• Salary Package: Basic Salary $3,170 + Performance Bonus
• Duration: Permanent Role

Key Responsibilities

• Respond to and report complex safety and security incidents; assist in evacuations when necessary.
• Oversee security systems, including alarms, fire control, lift, and car park systems.
• Ensure smooth traffic flow by following the Road Traffic Act.
• Monitor CCTV and alarm systems, ensuring evidence is preserved.
• Support law enforcement and issue summons when needed.

APPLY NOW!!!

• Valid PLRD license.
• 3-5 years of security experience.
• Good leadership and team management abilities.
• Excellent communication and interpersonal skills.
• Ability to manage emergencies and stress effectively.
• Good observational and analytical skills.
• Skilled in using security systems and technology.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #71786 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Manufacturing - Aerospace
• Position Title: Accounts Officer (GL)/ Accounts Assistant (GL)
• Working Location: Loyang Way
• Working Hours: 5 days (Monday to Friday, 8 AM to 5.18 PM)
• Salary Package: Basic Salary + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Perform monthly account closings and maintain the general ledger with all required supporting schedules.
• Manage journal entries in the ERP system.
• Oversee the Fixed Assets Register and update monthly book rates in the ERP system.
• Reconcile monthly bank statements.
• Prepare GST schedules and file GST returns.
• Conduct year-end closing procedures and respond to audit queries, providing necessary schedules to auditors.
• Provide information for tax computations to the tax agent.
• Undertake other tasks as assigned by the Head of Accounting and Finance.

APPLY NOW!!!

• Diploma or equivalent in Accounting and Finance.
• Minimum 2 years of relevant experience in general ledger and accounts closing functions.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #68959 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

ReplyForward

1. 5 years of experience in Enterprise IT/Network or compliance work and overall experience of FSI industry.
2. Good knowledge on Enterprise Network, familiar with Firewall/Router/Proxy/ and so on. Certification on network will be a plus, such as CCNA, CCNP or other equivalent network certificate.
3. Familiar with ITSM process, change management, execution & delivery, gap analysis, vendor assessment & management and stakeholder communication.
4. Familiar with Compliance and due diligence related work.
5. Proficient in audit workpapers, documenting audit tests and findings.
6. Proficient in establishing internal control systems for audit programs.
7. Ability to adapt, resourceful & dynamic with strong interpersonal, communication & problem-solving skills.
8. Superior written and verbal communication skills with attention to detail.
9. Able to manage and update knowledge management systems in line with the quality standards, procedures, and process changes.
10. Organise quality audits, identify training needs and analyse results to support the wider operation.
11. Regular testing, monitoring, reporting and sharing data driven insights with the relevant stakeholders.
12. Cross-departmental collaboration.

Be part of an established, exciting and expanding Group of F&B company with multiple brands and concepts. Eatz Catering Services Pte Ltd is a Halal Full-Service Caterer since 2005.

The job scope of a Sales Consultant typically includes providing administrative support to the Sales departments. Some of the key responsibilities includes:

• Build rapport and communicate well with clients and answer all incoming queries (online, phone enquiries, etc)
• Assist to check and update orders into the system
• Plan and Create Sales quotations / confirmation orders in a timely fashion.
• Assist to update keying in of data in the ERP system
• Assist and ensure that all orders are prepared accurately to ensure 100% delivery success rate for all customers
• Administrative work to assist the team (Admin)
• Any other duties assigned by the Directors

Requirements:

• Min 2 year of experience.
• Good Command of MS Word & MS Outlook
• Strong, Good & Strategic Team Player yet able to work Independently
• Good Interpersonal skills
• Must be Meticulous & Always Accurate for all work done
• Quick-Thinking, Versatility to be able to Solve Problems
• Highly-Motivated & Experience in F&B Industry would be an advantage
• Ability to start ASAP would be an advantage

Job Info

• Attractive Salary Package - commensurate to work experience and qualifications
• Work in a Pleasant Working Environment
• Work Location: Bedok (take 17A from Bedok MRT – 2nd last stop)
• Staff lunch provided

Please email your updated resume to [email protected] for faster response with:

• Last & Expected Renumeration
• Earliest Availability for Interview & Commencement of Work
• Vaccination Status / COVID History

Thank you for your attention. We regret to inform that only Shortlisted and Successful Candidates will be contacted. Remuneration offered shall be commensurate with qualifications and relevant experience.

Position: Safety Officer (Reporting to: Project Manager)

• Salary: $4500 to $5000
• Working hours: Monday to Saturday, 44hrs a week (candidates should be prepared for potential adjustments to the schedule based on project needs or operational requirements)
• Location: Dormitories / Seletar North Link, PPT Lodge, [Punggol MRT]

Job Summary: As the main contractor’s Safety Officer, you will report to the Project Manager and be responsible for maintaining a safe and compliant construction site. Your duties include developing and enforcing safety protocols, conducting regular inspections, facilitating training programs, and fostering a culture of safety among all personnel. You will also liaise with regulatory bodies to ensure compliance with Singapore’s Workplace Safety and Health (WSH) regulations and best practices.

Requirement:

• Diploma or degree in Occupational Safety and Health, Environmental Science, or a related field.
• Valid Workplace Safety and Health Officer (WSHO) certification recognized by MOM, with additional certifications in risk management, fire safety, first aid, being advantageous.
• Minimum 3-5 years of experience as a Safety Officer in the construction industry, with a strong understanding of WSH regulations in Singapore.
• Excellent knowledge of construction site safety practices and legal requirements.
• Ability to work outdoors in varying weather conditions.

Key Responsibilities:

Site Inspections: Conduct safety inspections to identify hazards and ensure compliance with WSH regulations. Perform periodic safety audits and document findings.

Risk Management: Conduct thorough risk assessments to identify potential hazards, develop control measures, and monitor risk assessments regularly to ensure ongoing safety.

Training and Education: Organize and deliver safety training programs, including toolbox meeting and emergency response drills, ensuring all personnel understand safety protocols and the proper use of personal protective equipment (PPE).

Incident Management: Investigate accidents and near-misses to determine causes,

recommend preventive measures, and prepare detailed incident reports for management and relevant authorities.

Safety Protocols: As the main contractor's Safety Officer, you will implement and enforce safety protocols, ensuring they are updated to reflect any changes in regulations or company policies. You will also liaise with regulatory bodies, such as the Ministry of Manpower (MOM),

to guarantee compliance with all statutory requirements, reinforcing a commitment to safety at the Main Contractor level.

Emergency Preparedness: Develop and maintain emergency response plans, conducting regular drills to ensure site readiness.

Documentation and Reporting: Maintain accurate records of safety inspections, safety training

sessions, incident reports, and risk assessments. Prepare monthly safety performance reports.

Communication: Act as a point of contact for safety-related concerns, facilitating clear communication between management and workers to promote a culture of safety.

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Position : Customer Service Officer

• Salary :$2200-$2400
• Working hours - 8.30am to 5.30pm for Mon - Fri. Sat (Half day) 8.30am to 1230pm (WFH)
• Location : Changi South

Jobscope
Replying emails (responding to clients when required) For example, clients send an email in - requiring for transportation service. The candidate will have to take note and respond accordingly.

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Property Officer

• Working Days & Hours: 5.5 days | Mon-Fri: 9am to 5pm | Alt Sat: 9am to 12.30pm
• Working Location: Sea Horizon Condo (Pasir Ris)
• Salary Range: $2600-$2900

Job Requirements

• Relevant Experience
• Diploma in Building & Estate Management / Building Services or equivalent

Job Responsibilities

• Providing operational support to clients, and to site team.
• To assist the Reporting Officer in the operation and administrative works:
• Updating work schedule;
• Renewal of licenses with government and statutory board;
• Process enquiries/ feedback and remain highly contactable for clients.
• Defect list and fixing date of inspection and closing summary of defect list and appointment dates.
• Process security pass, access card/carpark, bicycle label.
• Process deposits and refunds.
• Follow quality assurance procedures including cleaning, security, repairs, maintenance, painting, air-conditioning, fire-protection, lifts and emergency procedures.
• Ensure compliance of PDPA when developing and implementing. policies and processes for handling personal data.
• Ensure the cleanliness of the estate daily.
• Conduct scheduled checks and inspection, escalate irregularities to management and to clients.
• Review and recommend replacement/improvement plans for managed sites.
• Ensure building statutory requirements are complied.
• Provide essential customer service support to the residents and owners

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Location: Central

Site: Office Environment

Job Title: Security Officer / Senior Security Officer

Shift: 12-Hours (Rotating Shifts)

Benefits:

• 13th Month AWS
• Medical Coverage

Requirements:

• PLRD License
• RTT Certification
• First Aider

Apply via WhatsApp/Email:

Shasiriya – 92398727

Email CV - [email protected]

Responsibilities

• Make our members feel welcomed by greeting them with wholehearted friendliness when checking them in/out or within the club. It should be part of your ‘DNA’ and shouldn’t be seen as a job.
• Maintain good relations with members by providing high level of service standards with a “people-first” attitude.
• The ability to take a preemptive approach in managing possible complaints and being prepared with a solution when a problem arises. Take ownership of problems; handle and resolve issues to your best abilities.
• High sense of reliability, which equates to high awareness of what works for certain people and what doesn’t, plus having strong intuition about what is right and wrong in principle when managing our members’ requests.
• Able to front difficult conversations such as collection of outstanding membership fees, processing of suspensions etc. Maintain a calm disposition during crisis management (member’s injury, incidents).
• Work as a team at club level; this includes helping in every aspect of services in the club (salad counter/retail/changing rooms etc) if there is a need, not just front-desking.
• Able to work shifts.

Requirements

• Highly energetic individuals, cheerful personality with a strong enthusiasm in the wellness industry
• Being professional with strong interpersonal and communication skill
• Able to adapt in a fast-paced environment.
• Candidates with relevant qualifications, customer service/hospitality background are welcome to apply.
• 5 working days a week

Job Description

Handle customer appointments booking, incoming call & register customers

Handle check out transactions on the computer system

Provide excellent customer service and treatment recommendation to customers

Relationship building with existing and new customers to maximize sale opportunities

Handle customer problem and feedback

Deliver professional consultation and evaluation of customers’ needs

Follow up consultation with customers with regards to their treatments and products purchased

Job Requirement

Pleasant personality and have great patience

Able to handle counter system

Good in communication

Relevant work experience preferred

Must be able to work on weekends and public holidays

You are expected to be someone who is hardworking and has a pleasant personality.

This position requires you to work from home most of the time so you must be able to work independently.

If you have no relevant experience - it is essential that you demonstrate the ability to learn fast and adapt.

Job scope details:

- establish rapport and build good relationships with customers

- be enterprising and work out solutions for customers, new or existing.

- involved in the presentation and troubleshooting for various scenarios.

- learn fast and understand the workflow

- able to implement ideas and instructions quickly.

Your are expected to be a determined and hardworking individual.

If you have no relevant experience or is a housewife, we expect you to learn fast and adapt quickly.

**And you must have a preference to work from home.

Job tasks include:

- communicating with new prospects and arrange sales appointments

- follow up with existing clients to ensure they are happy with our service

- coordination work between sales and administration service

- you are expected to work FROM HOME, so you must be disciplined and independent.

Maltem Singapore is currently seeking a PMO/Project Administrator for our Wealth Management Client.

Summary:

The successful candidate will be involved in business management and operations support for Technology Group.

Requirements:

• Possess a degree in a related field.
• Proven experience in Business Management and Operations.
• Preferred experience within a technology function of Financial Services firm.
• Strong analytical and critical-thinking skills with the ability to translate complex Data into actionable insights (proven ability to bring order to unstructured problems).
• Excellent communication and interpersonal skills, with the ability to collaborate across departments and communicate effectively with stakeholders at all levels.
• Project management experience, demonstrating the ability to lead cross-functional teams to successful project completion.
• In-depth knowledge of technology areas such as:
• Infrastructure and Platform Services
• Service Management
• Technology Operations
• Proficiency in Data Analysis Tools and Software for strategic decision support such as:
• Tableau
• Power BI
• Proficient in MS Office applications such as MS Word, Excel, PowerPoint, SharePoint, and JIRA.
• High level of adaptability, creativity, and strategic thinking to navigate a dynamic business environment.
• Strong organizational skills and attention to detail.
• Independent and highly motivated team player with a positive work attitude and strong interpersonal skills.

Responsibilities:

• Assist in office facilities and maintenance requirements by scheduling, assigning and follow up with vendor/ contactors on work progress;
• Undertake and oversee office renovation projects and work with various vendors/ contractors to ensure completion;
• Assist in enhancing office efficiency by planning and implementing office systems, layouts, and safety equipment’s procurement;
• Recommend any improvements to reduce cost or increase efficiency of the facilities services;
• Responsible in the general office management like yearly carpet and office cleaning service
• Assist with Building Management FSM to conduct and coordinate fire drill - CERT exercise
• Support Production and Engineering departments on facilities maintenance, not limited to yearly disposal of expired chemical and damaged equipment under the compliance procedure
• Track and update planned preventive maintenance schedule. Manage quarterly/ yearly renewal and compliance of necessary building and facilities permits and inspections
• Organize and maintain proper facilities management documentation and records
• Provide Office Admin support

Requirements:

• GCE ‘0’ Level or above
• At least 3 years of relevant working experience in Singapore
• Proficient in MS Office software
• Bilingual in both English and Mandarin
• Possess good interaction skills and able to communicate with people at all levels
• Strong coordination and multi-tasking skills
• Able to work fast pace environment and complete assigned tasks within schedules
• Willing to do hands-on work such as packing, checking and organizing stock items
• Responsible, committed and independent
• Positive work attitude and keen to acquire new knowledge for self-improvement
• Basic salary commensurate with experience

Job Description:

• Report and assist Project Manager (PM) on public relation programme in relation to meet the project(s) goals;
• To deal and manage feedbacks and complaints from the public tactfully and render full support on all press and public relations matters related to the Contract;
• To give advance notice to the public through distributing pamphlets, letters and other publicity materials approved by the authority prior commencement of the work;
• To explain and brief the public, residents, occupiers in the vicinity and proximity of the works on the impact of the construction activities before each construction stage;
• To arrange and attend meetings on public relation matters with project team where necessary;
• To ensure that work schedules pertaining to road closure, traffic diversions, etc. are put up in advance to inform the public in order to minimize any inconvenience to them during the construction period;
• To provide periodic updates and disseminate information to the public in relation to the construction works;
• To prepare a monthly report to update on the feedbacks and complaints received and the respective actions taken against them;
• To promote and maintain a good relationship with the public before and during the full period of construction; and
• Be responsible for any other duties that may be assigned from time to time as your superior/management deem fit.

Requirements

• Diploma/Degree in any field with 5 years’ working experience as a Public Relations Officer in the construction industry

· Lead a fast-paced IT team that is responsible for managing internal & external stakeholders’ relationship in achieving common outcomes and stretched goals.

· Perform, review and enhance business and IT systems & processes as part of continual improvement.

· Establish the related key performance indicators (KPIs) and work with the business units & appointed vendors to track & monitor them accordingly.

· Champion initiatives and work with appointed vendors & related vendors in implementing IT infrastructure/ Applications.

· Communicate with internal & external partners and perform proper project & change management to ensure deployments meet technical, functional, performance and business requirements.

· Work closely with various stakeholders, both internal and external, to develop in-depth business & operational insights using various analytics tools.

Promote a strong reliability culture by partnering with application development, data engineering, security, and architecture teams to identify and resolve operational problems.

Requirements

• Degree in the IT field with min 6 – 8 years of relevant working experience in the related technical domains and industry. Part of it should be in an end-user environment, preferably in established organisations with customer-fronting business critical IT systems.
• Broad experience and understanding in enterprise IT solutions
• Strong analytical, project management and communications skills, and self-motivated.
• Expertise in data centre management and data governance
• Required to Travel Once a month to offices in ASEAN

Interested candidate please click "APPLY" to begin your job search journey.

We regret to inform that only shortlisted candidates will be notified.

EVO Outsourcing Solutions Pte. Ltd
• RCB No. 202233837K

Responsibilities:

• Assist in daily close supervision and coordination duties of structural works
• Inspect and supervise Contractors’ works and tests to Approved Drawings and Specifications
• Keep quality records of all works, monitor and report on work progress
• Responsible for the consistency of quality assurance inspections and testing for works
• Implement quality assurance plan in a well-coordinated manner
• Coordinate with Contractors, Stakeholders, Authorities, Interfacing Contractors and the like on execution of works

Requirements:

• Diploma in Civil/Structural Engineering
• Registered as Resident Technical Officer with the Joint Accreditation Committee of the Institution of Engineers Singapore / Association of Consulting Engineers Singapore
• 8 years of relevant experience in quality assurance inspections on C&S works for various building/infrastructure projects
• Contract duration is for up to 12 months

JOB SUMMARY

DUTIES AND RESPONSIBILITIES

· Register hotel guest into the system with emphasis on fulfilling guest request, following necessary handling instructions and to establish credit policies and procedures

· Select and block rooms for arriving guest in taking into consideration special request, pre register VIPS, individuals or groups

· Work closely with Housekeeping to ensure that special requests are met and follow up accordingly

· Ensure that all guest information is correctly updated into Property Management System and maintained in an organized manner

· Utilize the Property Management System to generate Shift and Daily report

· Check guest out of the Hotel in accordance to the procedures; make billing changes, post charges accordingly

· Ensure all guests complains are heard and reported to Guest Services Supervisor.

· Work with Supervisors regarding hotel business to keep them in an informed position

· Understand Marriott Brand Standards Audit (BSA) and to ensure consistency in executing the task as per SOPs

· Must be ready for new tasks given by Supervisors or Managers

· Must know minimum the basics of Marriott Rewards

· Must be confident to upsell rooms

· Must be customer oriented

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

JOB SPECIFICATION

Educational / Academic Requirements: High School, Diploma or Equivalent College / University degree

Experience : Preferably 1 year experience in similar field

Responsibilities:

• Manage, mentor and coach the relevant team members to achieve quality and productivity for optimal customer experience
• Train and upskill new and existing team members of the team, and provide actionable feedback
• Work closely with the senior management team to design & curate procedures for the best user experience.
• Attend and welcome visitors and customers by providing satisfactory customers service
• Maintain customer records and monitor their appointment
• To professionally and satisfactorily resolve customer complaints pertaining to products and services
• To Implement & improve customer retention practices
• To encourage a positive and cozy environment for the customers
• Assist in other area, if needed from time to time

Qualifications & Requirements

• Customer service enthusiast
• Prior experience in the customer service field
• Professional looking and well-groomed to the standards set
• Proficient communication skills
• Customer Service oriented and passionate about serving customers
• Ability to stay calm in any given situation
• Possess some degree of digital literacy
• Prior experience in the beauty line would be a plus

Changing communities for the better starts with you

Join us on our mission to change the world.

Civica is a global organisation of over 5,000 employees, providing vital cloud software to public services resulting in better outcomes for people and communities.

We do this by collaborating with a large number of organizations including schools, libraries, local councils, state governments, and healthcare and community organizations, applying innovation and creative thinking.

We are problem solvers and experts in our field. And we love what we do because it makes a difference to those who really need it.

In our team we have some truly amazing people - smart, passionate, fun. And there’s plenty of room for you to join us.

So are you ready to become part of our vision in building a better world though smart software and cloud services?

What does it take to become a Civican?

Civica is looking for Library Officers to manage the day-to-day operations of the assigned library including operating the Library Automation System (LAS); providing support in library information services; procurement and maintenance of library resources and delivery of library programmes.

A day in the life…

• Ensure efficient processing and circulation of resources to the students and other library patrons.
• Shelve library materials and read shelves in accordance with recognized library standards i.e DDC for school libraries
• Classify, catalogue, process and genrefy new library resources
• Maintain the integrity of the data in the Library System
• Select, index, archive and update resources and databases suitable for use as supplementary materials to support teaching, learning and research
• Development and preservation of the library collection to ensure currency and relevance
• Assist library patrons with queries
• Consult Heads of Department on recommendations for collection development in consideration of school collection profile as well as curricular and non-curricular needs
• Liaise with suppliers on the purchase, delivery and verification of library resources acquired
• Prepare, analyse and evaluate regular reports on library usage, loan and collection statistics, reference enquiries, collection profiles and programme reviews
• Promote library collection, services and activities through displays, newsletters, social media and/or other means of outreach.
• Develop and conduct library and reading promotion programmes
• Engage regular users to gather feedback on their interests and needs.
• Provide loan, advisory, information and enquiry services to students and teachers

We welcome your unique talents

Please apply for this role if it would make you excited to come into work every day.

There is no such thing as the perfect candidate, so if you think you have what it takes, but don't necessarily meet every single point on the job description, please still get in touch. We'd love to have a chat and see if you could be a great fit.

• Diploma or GCE ‘A’ levels or equivalent, with good credit in English
• Proficient in technology (MS Office, digital tools, social media platforms)
• Strong interpersonal and communication skills, to work collaboratively with teachers, students (aged 13 to 18) and vendors
• Comfortable with making presentations
• Self-starter
• Stooping, bending, lifting and reaching is required for picking up and shelving books.
• Experience in the library industry would be an advantage.

Training will be provided. Apply now and our recruiting team will connect with you to share more details!

Why you’ll love working with us

We know that when our people are happy, they will work better and have greater work satisfaction.

So here at Civica, we look after you. Here’s what you can expect:

Career opportunities – we take great satisfaction in seeing you grow and share your knowledge to other parts of our large business

We’re all different – and we love this about us. We provide an inclusive, safe and welcoming environment to all Civicans, new and old

Focus on learning– there are heaps of opportunities to enable you to grow and be your best.

Apply for this job - Become part of something special

Do you see yourself in this role? If so, then we would love to hear from you. Please include a cover letter outlining how your experience, aspirations and values are a match, along with your resume and we will take it from there

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. In fact, we strongly believe that diversity of experience contributes to a broader collective perspective that will consistently lead to a better company and better outcomes. We are working hard to increase the diversity of our team wherever we can, and we actively encourage everyone to consider becoming a part of it.