Responsibilities

1. Involved in full spectrum on bi-monthly payroll process for staff strength of 500 headcount by using Timesoft payroll software via bank GIRO transfer.
2. Ensure all monthly or ad-hoc payments and deductions are correctly updated into the payroll system.
3. Submit NS make-up claims, handle annual IRAS Auto-Inclusion Scheme exercise, preparation & submission of income tax clearance (IR21) for foreign employees leaving company, monthly CPF submission, other government leave claims such as Childcare/Maternity/Paternity and course funds from e2i.
4. Process manual payroll computation for monthly intern/new hire/resigned staffs.
5. Prepare payroll GL report for mid & end closing for management’s review/approval.
6. Process reimbursement claim for staffs’ expense (Such as: Petty cash, Medical/dental, cab claim per diem and other expenses)
7. Handle payroll audit and liaison with internal and external auditors.
8. Maintain knowledge of and complies with all payroll policies and procedures
9. Co-ordination with HR on staff issues and enquiries on payroll related matters.
10. Monitor payroll deadlines and ensure timely delivery.
11. Support other HR related matter from time to time and other ad-hoc duties as assigned.

Requirements

1. At least 4 years of relevant experience with a degree or its equivalent.
2. Highly meticulous with an eye for details.
3. Good interpersonal and communication skills
4. Cooperate and work harmoniously with other departments

• Well Established Waste Management Industry Company
• Working Location: Tuas | Company transport provided
• Working Hours: Mon - Fri, Alt Sat | 8am - 5pm, 12pm
• Salary Range: Basic up to $3,500 + Incentive
• Other benefits: Trasport Allowance $800 if possess own vehicle + Transport & HP reimbursement up to $700

Job Responsibilities:

• To lead a team of professionals through all phases of project development, implementation and completion.
• Project site management and coordination.
• Assist in preparing and updating project administration documents, timelines, meeting notes, external contractor briefing notes and status report.
• Participate in contractor meetings as and when required by customer, monitor customer satisfaction, complaints, changes in customer’s people, equipment, processes, materials used and business strategies.
• To ensure all ISD personnel and sub-contractors adhere to the safety, Environmental and Health policies and requirements.

Job Requirements:

• Minimum Diploma holder.
• Min 1 to 5 years relevant experience.

Interested applicant are welcome to apply online with updated Resume/CV via Apply Now button.

.: Only shortlisted candidate will be notified :.

Kong Min Wei, Brian

EA Personnel No: R23113861

On behalf of one of its clients in the Renewable Energy field, the French Chamber of Commerce is looking for a Sales Executive (Solar)

Our client is a solar energy provider committed to delivering sustainable and efficient solar solutions.

They are hiring a Sales/Business Development Representative for Solar Sales with a background in solar or real estate sales. The ideal candidate will be responsible for generating new business opportunities, building relationships, and closing sales deals within the solar industry. You will target residential and commercial customers, present solar solutions, and achieve sales targets. Strong sales skills, industry knowledge, and a passion for sales are essential. The successful candidate will be a dynamic and results-driven individual with a proven track record of achievement, demonstrating qualities such as drive, goal orientation, and effective team leadership within the solar industry.

Responsibilities:

• Develop and implement effective sales strategies to maximize business opportunities.

• Generate new business opportunities, building relationships, and closing sales deals within the solar industry.

Requirements

• Previous solar sales or real estate sales experience is a plus.

• Proven track record of exceeding sales targets.

• Strong communication and negotiation skills.

• Fluent in English, Mandarin is a plus to communicate with non-English speaking prospects.

• Knowledge of solar energy systems and industry trends.

• Ability to work independently and as part of a team.

• Bachelor's degree in business or related field preferred.

Roles & Responsibilities

· Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally

· Analyze staff evaluations and feedback to improve the customer’s experience

· Project future needs for goods and cleaning products; order accordingly

· Oversee health code compliance and sanitation standards

· Seek ways to cut waste and decrease operational costs

· Generate weekly, monthly, and annual reports for the management

· Train new employees and provide ongoing training for all staff

· Attend quarterly P&L meetings

Job Summary

The Logistics Executive will oversee and manage all aspects of logistics and supply chain operations within the project. This role requires strong organizational skills, attention to detail, and the ability to coordinate and optimize resources to ensure efficient project execution. The Logistics Executive will collaborate closely with project teams, suppliers, and subcontractors to ensure timely delivery of materials and equipment, as well as efficient transportation and logistics management.

Job Description

• Develop and implement logistics strategies, policies, and procedures to support the project.
• Coordinate and manage the transportation of materials, equipment, and personnel to and from construction site.
• Plan and schedule deliveries to ensure timely availability of materials and equipment at project sites.
• Collaborate with project teams to understand project requirements and ensure alignment of logistics activities.
• Identify and evaluate suppliers and subcontractors for logistics services, negotiate contracts, and establish service level agreements.
• Monitor and track shipments to ensure on-time delivery and resolve any transportation issues or delays.
• Manage inventory control and warehouse operations, including receiving, storage, and distribution of materials and equipment.
• Optimize logistics operations to minimize costs, improve efficiency, and maintain compliance with safety and regulatory standards.
• Conduct regular audits and quality checks to ensure adherence to established logistics processes and procedures.

Requirements

• Bachelor's degree or Diploma in logistics, supply chain management or a related field.
• 5 years of relevant experience in the construction industry.
• Proven experience in logistics and supply chain management within the construction industry.
• Strong knowledge of transportation, warehousing, and inventory management principles and practices.
• Proficiency in logistics software and systems for tracking, monitoring, and reporting.
• Knowledge of safety and regulatory compliance requirements related to construction logistics.
• Flexibility to adapt to changing project needs and work in a fast-paced construction environment.
• Familiar with Incoterms, Port/Air Clearance, Singapore Customs Tax and Duties
• Meticulous and analytical with excellent problem-solving skills.
• Able to work under tight deadlines
• Highly motivated and ability to work independently with minimal supervision.
• Candidates who have obtained a Lifting Engineer Certificate will be highly regarded.
• Will be required to work full time on project site in Tuas South.

Responsibilities

• Receiving and transferring calls, and answering customers' telephone inquiries.
• Attend to Email and Whatsapp enquiries
• Administrative reception at Service Counter.
• Receiving in-door customers inquiries and attend to customers at service Counter.
• In charge of indoor & outdoor service jobs allocation of jobs to technicians, fixing appointments for customers, ther printing of service orders
• Assist customers with inquiries at Display Showroom and Spare Parts purchase
• Assist to Supervisor in relating to Service System operation.
• Prepare monthly extended warranty scheme to mail to end customers
• Submit Extend warranty payment to finance
• Prepare monthly summary Extended warranty Data
• Issue reminder letters to customers to collect back repaired sets and un-claim sets

Requirements :

• Minimum 2 yeas related CS experience
• Proficiency in Microsoft Office suite.
• Uniform will be provided, as there is a need of uniform.

We regret that only shortlisted candidates will be notified.

However, rest assured that all applications will be updated to our resume bank for future opportunities.

EA Personnel Name: Tan Gabriel

EA Personnel Reg. No.: R22104076

EA Licence No.: 07C5771

• Leading Asset Management Company
• Vibrant Working Environment
• AWS + Performance Bonus

Responsibilities:

• Working in a team to provide facilities management services such as (housekeeping/cleaning, carpark operations, security and fire safety) to maintain the building to its high standards.
• Liaise and supervise contractors and technicians.
• Identify defects and implement improvement works.
• Attend to feedbacks and services requested by the tenants.
• Handle administrative duties such as calling of quotations, issuing work orders and any ad-hoc duties assigned.
• Reporting to Building Manager.

Requirements:

• Diploma in Building Services / Engineering or equivalent.
• Minimum 2 years of experience managing commercial buildings.
• Good interpersonal skill, responsible and ability to manage multi-tasks simultaneously.

Working Location: Raffles Place

Working Hours: Mon- Fri 8.30am - 6.00pm

To apply, please submit your detailed CV with the following details for faster processing:

• Reason for leaving
• Expected salary
• Earliest availability date

You may also visit our careers page at https://www.careers-page.com/cadmusresources/job/L33XXW4V to upload your CV.

We regret that only short-listed candidates will be contacted shortly.

Responsibilities

• To assists the Assistant Manager on all transactional processing functions and managing the process & systems
• To contact and liaise with relevant government statutory boards on government policies, regulations, procedures, practices pertaining to Eldershield plans.
• Continually to improve both efficiency and effectiveness of process and systems so as to achieve desired Net Promoter Score.
• To handle some other enquiries into status of application, appeals relating to administrative requirements

Requirements

• Min. Diploma/ Degree in Business or related
• Proficient in MS Office
• Preferably with at least 1 year of insurance industry experienced

Interested applicants please email your resume to [email protected]

Jas Lee Geok Kuan (R1111031)

Recruit Express Pte Ltd

EA Licence No: 99C4599

We regret that only shortlisted candidates will be contacted.

Our Client, in the Automotive Industry has job opportunity for the position of Technical Service Executive.

• Variable Bonus
• Well-Known MNC
• Career Progression

Responsibilities:

• To focus on Capability Development of New Vehicle (e.g. Electric Vehicle)
• To be able to perform High Value component fault finding, diagnosis and repair(e.g. engine, turbo system,Cam bus, etc)
• To possess knowledge of Vehicle System Overview with proper understanding of the interlink and Interlock systems onboard Commercial Vehicles
• To perform Defect trend analysis
• To lead Technical investigation and discussion
• To lead the diagnostic Team
• Manage Fleet Management study on operation vs durability studies
• To submit Technical report
• To provide Technical Training and Guidance to technicians
• To Source for solutions to improve product durability and reliability
• To support workshop in repair and servicing when need arises
• Advise and perform in-depth and comprehensive trouble shooting in technical problem with and without using electronic diagnostic tools, raised by the team and perform hands-on repair to the vehicle if needed
• Check and ensure all the recording of repair findings, rectification, photos, voice message or any other details as required are accurate and precise
• Any other Duties assigned by Technical/ Operation Manager

Requirements:

• Nitec in motor vehicle and relevant experience in automotive truck and diagnostic skill
• Able to use Electronic Diagnostic tools
• Able to understand Engineering systems theory, Mechanical, Electrical and Electrical drawings
• Experience in leading a team of technicians, briefing and guidance of technicians, distribution and control of works
• Preferably possess Class 5 license (Heavy Vehicle)

Qualified or interested candidates, kindly apply to us in

the FOLLOWING FORMAT to facilitate the short listing process;

Attachment of CV’s in MSWORD FORMAT

Resumes please INCLUDE:

• Personal Particulars
• Education background
• Work experiences in point forms
• All Reasons for leaving
• Current and Expected salary
• Date of availability / Notice Period

**We regret that only shortlisted candidates would be notified.

Your Profile will be kept in our database for more career opportunities.

We wish you all the best in your job search.

Chia Kim Wai Terry

Reg No: R23111838

EA No: 19C9570

Our Client, in the Construction Industry located in the West has opening for Accounts Executive.

• 5 Days Work Week
• Transport Provided
• Variable Bonus

Job Descriptions:

• Assist the Head of Accounts and Financial Controller in all daily tasks and matters within the Accounts Department.
• Manage full set of accounts, including monthly reconciliation with Operations Administrations Executives on claims, receivables and final accounts with customers.
• Coordinate with Purchasing Department and Operations Department to verify vendor invoices and ensure timely payment to vendors as well as responding to vendor requests, clarifications and resolving any issues with vendors as soon as possible.
• Perform asset, inventory and financial reconciliation with Operations Department and generate monthly financial and analytical reports for Management.
• Use accounting software as well as Enterprise Resource Planning system to complete daily tasks and assist in the implementation and improvements of the systems.
• Ensure procedures, products and services rendered comply to Company policies, government regulations and ISO standards.
• Maintain historical records for annual accounting and ISO audit.
• Undertake additional tasks and responsibilities when required or as instructed.

Requirement:

• Diploma holder in Accountancy or Finance
• Minimum 2 years of Audit experience
• Excellent hands-on skill in MS office EXCEL

Qualified or interested candidates, kindly apply to us in the FOLLOWING FORMAT to facilitate the short-listing process;

Attachment of CV’s in MSWORDFORMAT

Resumes please INCLUDE:

• Personal Particulars
• Education background
• Work experiences in point forms
• All Reasons for leaving
• Current and Expected salary
• Date of availability / Notice Period

**We regret that only shortlisted candidates would be notified. Your Profile will be kept in our database for more career opportunities. We wish you all the best in your job search.

Chia Kim Wai Terry

Reg No: R23111838

EA No: 19C9570

Job Summary

• To perform all routine and administrative duties, including attending to phone calls and queries from the public pertaining to dormitory booking.
• To be responsible for all incoming and outgoing mail. A register for outgoing mail shall be maintained.

Responsibilities

• To take full responsibility for issue of Cash Sales Invoice.
• To take charge of monies pertaining to all types of cash sales
• To attend to phone calls and attend to all walk-in queries pertaining to booking of dormitory units.
• Perform all kinds of routine administrative and filing duties and to maintain adequate stock of office stationery.
• To assist Dormitory Manager and Operations Manager in routine matters.
• Prepare purchase requisition for Dormitory Manager’s approval.
• To be overall responsible for all incoming and outgoing mail. To maintain a register of outgoing mail.
• Update client list whenever existing clients move out or new clients move in.
• To collect payments for all forms of cash sales (e.g. repairs, fines, parking, etc) and issue Cash Sales Invoice. All cash collected shall be banked in expeditiously.
• To take charge of processing and documentation of workers moving into the dormitory.
• To obtain documents of workers at least 1 week in advance and issue access passes, provided that all documents are properly verified.
• To keep updated records of all workers in the dormitory, according to their units, companies and nationalities.
• To ensure that records of workers moving out of the dormitory and proceeding on home leave or returning from leave are properly updated.
• To maintain a record of defective or lost access passes and collect payments for replacement passes, where applicable.
• To monitor work permit expiry dates and ensure that clients submit details of renewed work permits from time to time.
• To attend to request from government departments pertaining to workers residing in the dormitory
• To perform any other duties as assigned by management when and as deemed necessary.

Requirements

• GCE ‘N’ Level or ‘O’ Level
• Minimum 1 year experience in customer service
• Knowledge of Microsoft Word & Excel
• Able to start short-notice/immediate
• Able to converse with Chinese speaking customers

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

CENTRE FOR EFFECTIVE LIVING PTE LTD

At the Centre for Effective Living (CEL), we are committed to building people and celebrating effective living. Founded in 1988, our team has worked closely with many local and multinational organisations in identifying and maximising the potential of individuals and teams, and in promoting and maintaining psychological well-being and growth.

As the point of first contact, the Client Service Executive plays a crucial role as a representative of our organisation. The individual has to be approachable and customer oriented.

Responsibilities:

• Representing the Centre’s front-line contact with customers and referring enquiries accordingly
• Handling of registrations and careful keeping of client records, updating and maintaining of client database
• Scheduling appointments
• Handling over the counter payments, simple invoicing and settlement of accounts at the end of the day
• Tracking and maintenance of psychological test materials
• Dispense medication, top up stocks and assist with stock-keeping in clinic (upon completion of training)
• Simple secretarial support to various consultants on an ad-hoc basis
• Simple housekeeping and sanitisation of the waiting area and clinical rooms
• Other ad-hoc duties as assigned
• Administrative support to Head of Operations

Requirements:

• Diploma, GCE A / O / N Level, NITEC
• Meticulous, self-motivated, resourceful and independent individual who possesses strong administration, coordination, organisational, interpersonal and customer service skills
• Able to multi-task in a dynamic environment
• Proficient in Microsoft Office & Google Workspace applications (e.g. MS Word, Excel, PowerPoint, Google Calendar, Google Docs, Google Sheet, etc.)
• Ability to work independently and as a team
• Good command of spoken and written English/Mandarin
• Able to liaise with multi-racial clients
• Relevant work experience in Healthcare/Clinic will be an advantage
• Office hours, 5.5-day work week

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Human Resource Executive - Talent Acquisition & Management who can help support through the next phase of growth and development roadmap.

Job Description / Duties:

• Manage the entire talent acquisition function to support expansion of company
• In charge of onboarding/ off-boarding of employees
• Assist in talent retention and crafting out competitive strategies with regards to compensation and benefits
• Implement and execute training plans and conduct trainings as well as post-training evaluations
• Organise company events including festival celebrations, anniversary dinner and team-bonding events
• Handle work pass application, renewal and etc
• Ensure company’s compliance with local relevant regulations
• Assist in other HR operations and business functions
• Ad-hoc duties as assigned

Requirements:

• Diploma in relevant discipline
• Minimum 1 year of relevant experience
• Experience in Staffing/ Recruitment industry will be added advantage

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Overview

• Department: Diagnostic Imaging Department (DDI)
• Conducts examinations such as CT Scan, Ultrasound, Mammography BMD, Fluoroscopy and Theatre Radiography.
• To work closely with other HCPs; Radiologist and doctors in the imaging process.
• Care and maintenance of the equipment and machines - Ultrasound, X-ray and radiographic.
• To take part in department's quality assurance and performance appraisal.
• Supervises and directs activities of departmental staff when necessary.

Requirements

• AHPC registered
• At least 3-5 years of working experience within similar capacity

Yan Qi

R1438202

BTI Executive Search

As a Guest Relations Officer, we rely on you to:

Enhance guest relations and loyalty scores
Provide support to ensure a smooth and efficient Guest Relations Operation
Handle all guest requests in a timely, professional and efficient manner
Provide all-rounded guest services such as checking in and out
Contribute towards a memorable dining experience for all guests.

We are looking for someone who:
Has strong interpersonal and communication skills
Enjoys working as part of a team
Has a can-do attitude
Is a self-starter
Enjoys crafting best-fit solutions for guests

Minimum one year experience in the hospitality industry.

Prior experience in a similar front-facing role, hospitality, luxury retail, or airline industry would be advantageous

Confident and charismatic personality with great attitude towards customer

Attention to detail and ability to prioritise and multitask

Required to perform shift work including weekday evenings, weekends & public holidays

Responsibilities:

• Servicing of existing clients/ Business development and acquisition of new accounts
• Liaise with suppliers and clients
• Prepare quotations, tenders, purchase orders, delivery orders, etc.
• Plan delivery schedule
• Meeting sales targets

Requirements:

• Good interpersonal and communication skills
• Able to work independently with minimal supervision
• Bilingual in English and Mandarin
• Candidates with experience with the garment/ work wear industry will be an added advantage

Responsibilities

 Perform the full cycle Sales Operation

 Check data accuracy in orders and invoices

 Liaise with sales and project manager to obtain missing information if necessary

 Create, maintain and update information in reporting tools on daily, weekly and monthly

basis

 Prepare weekly sales performance and status reports

 Backup for document verification duties, capable of understanding various document

types and their respective verification SOPs.

Requirements and skills

 Minimum 3 years as a Sales administrator or Sales support agent relevant experience

required

 Proficient knowledge of MS Office such as Excel

 Preferably with SAP knowledge and experience

 Excellent communication, interpersonal and time management skills

 Ability to work under strict deadlines

 Diploma holder will be preferred with basic accounting knowledge

 Able to work independently

 Provide admin support and ad hoc tasks when is required

Job Brief:
Syion are seeking a enthusiastic Chief Technology Officer (CTO) to provide technical leadership for our company specializing mainly in automotive software but includes a number of other products in a other fields. As a CTO, you will play a crucial role in shaping our technological strategy, ensuring alignment with business objectives and fostering innovation. The role will report to the Chief Executive Office (CEO).

There are already an number of existing products which will need to be supported but there will also be new initiatives and potentials in the future roadmap, which will require taking ownership and implementing.

Responsibilities:

- Develop and align the company's technical strategy with its business goals.
- Identify and implement cutting-edge technologies to gain a competitive advantage.
- Collaborate with external stakeholders to leverage technology for sustainability and profitability.
- Oversee system infrastructure to ensure optimal functionality and efficiency. (and cost)
- Establish quality assurance and data protection processes.
- Monitor key performance indicators (KPIs) and IT budgets to assess technological performance.
- Effectively communicate technology strategy to partners and investors.

Requirements and Skills:

- Proven experience in a CTO or similar leadership role
- In-depth knowledge of technological trends and the ability to formulate a strategic vision.
- Understanding of budgets and business planning.
- Proficiency in conducting technological analyses and research.
- Excellent communication skills, both verbal and written.
- Strong leadership and organizational abilities.
- Strategic thinking and problem-solving aptitude.
- BSc/BA in Computer Science, Engineering, or a related field; MBA or relevant graduate degree is a plus.

Facilities Management Executive

Day-To-Day Duties

· Assist the site operation team on the daily cleaning operations

· Upkeep the cleaning standard as per contract requirements which includes executing proper cleaning techniques, in term of cleaning of toilets/ offices/ common areas/ hospital treatment area/patient room cleaning & etc assigned by the site supervisor

· Provide quality service to client and attend to complaints/ site issues

· Learn to operate/ manage technology (if any) at certain sites, eg. Robotic, quality audit system, smart toilet system monitoring/ reporting

· Follow cleaning schedule assigned by site manager and ensure the job complete according to site requirement/standard.

· Handle site inspection and paperwork as per site request

· Any other duties as assigned by Manager

DUTIES AND RESPONSIBILITIES:

Job Description:

Leasing

· Involve in sourcing, evaluating and securing new tenants for the properties

· Negotiate and monitor terms of lease and sales (when applicable)

· Support Manager in all tenancy management activities

· Ensure proper leasing documentation is in place and timely submission to relevant parties

· Ensure compliance with local authorities and building standards and requirements

· Work with Finance Department on arrears management

· Conduct periodic inspections of all properties own by the Company

Facilities Management

· Support Manager in all operational activities relating to Facilities and Maintenance for portfolio of properties (Office, Commercial, Industrial and Residential)

· Work with Manager and external managing agents (if any) on property related matters

· Maintain and update annual inspection and certificate of facility equipment in compliance with the relevant regulatory requirements

· Review/evaluate and process contractors’ quotations

· Support Manager in managing M&E/Facility related repair and replacement works

· Ensure that contractors/sub-contractors perform their services as per the service contracts

· Manage all contracts to ensure they are reviewed on a regular basis

· Perform any other duties assigned

Responsibilities:-

• Deliver / collect cargoes via lorry as per job assigned.
• Ensure documents and cargo dimensions tally as per job order.
• Carry out cargo / road survey and ensure information is feedback to office without delay.
• Perform documentation clearance duty during police escort.
• Perform port / custom clearance duties for import / export shipment.
• Assist in field operations e.g. lifting operations, loading / unloading, stuffing/unstuffing, cargo lashing / choking.
• Other ad hoc duties as assign

Requirement:-

• Minimum "N" Level / ITE Certificate or equivalent
• Possess class 3 driving license
• Possess forklift license, rigger/signalman cert, lifting supervisor cert, WAH cert will be an advantage
• Able to start work with short notice

JOB DESCRIPTION

· To provide full suite of corporate secretarial related services (e.g., incorporation of company, change of company officers and share transfers)

· Handling submission of ACRA & IRAS transactions

· Preparing Directors/Shareholders resolutions, Extraordinary / Annual General Meetings Minutes, relevant statutory forms and other related documents for on-going corporate secretarial matters.

· Ensure that secretarial files and statutory records are properly updated and maintained

· Performing Onboarding / Ongoing Due Diligence Check on new and existing clients

· Any other corporate and ad-hoc jobs as required

REQUIREMENTS

· Diploma/Advanced Diploma/Degree in relevant field, Business Administration, Business Management or Law

· Great interpersonal and communication skills.

· Able to work independently with minimal supervision.

· Holding or currently pursuing corporate secretarial qualification / compliance background would be an advantage.

· Prior relevant corporate secretarial experience will be an advantage

SERVICE SALES

· Identify and develop potential business opportunities;

· Responsible for maintaining an existing customer base, create new customer accounts and business development;

· Achieve sales & profit targets set by the company;

· Cultivate and enhance long term relationship with new and existing customers;

· To process quotation on recommended parts to customers within 1 day upon receipt of reports through eSOS;

· To generate an invoice for billing to customers within 1 day upon completion of the job through eSOS;

· Ensure immediate response to Customers and close follow-ups with Customers via email, phone call, text messaging and faxes;

· Ensuring customers’ requirements are clearly and adequately defined before handing over to the project and operation team;

· Schedule and coordinate with customers on Load Test (LT) / Visual Inspections (VI);

· Ensure all Customers crane details are updated to eSOS accurately;

· Ensure on sending mass emails to customers on new/revised service rates;

· Gather Customers’ feedback and develop corrective measures for Management reviews;

· Responsible for providing a high standard of customer service

· To generate weekly reports to update management on the progress of all enquiries and order confirmation to both internal and external customers

· Conduct weekly meeting with inter-related depts. such as Sales, Parts Executive, Finance, Store, Purchasing possible for providing a high standard of Customer Service;

· Ensure timely billing for service job completed within 3 working days through ESOS to customers;

SERVICE OPS.

· Responsible for updates of daily Technician Schedules, including breakdown calls, maintenance, load tests, visual inspection, etc to ESOS.

· To conduct morning briefing with Technicians on ensuring their awareness of the job schedule for the day itself;

· To organise weekly operations meetings with Technicians;

· Work closely with Supervisor on assigning right team for jobs;

· Ensure timely deliveries, right quality and quantity of parts to Customers;

· To ensure electrical jobs under projects are completed on time by Technicians;

· Responsible for maintenance of Equipment List and update of all relevant parts details on regular basis;

· To ensure Technicians are always in proper and clean overalls;

· To check on proper housekeeping at the Service Area, Electrical room, truck cleanliness;

· To ensure tools in toolboxes, tools in tool bags, full PPE of technicians, stocks in trucks are checked on a weekly basis;

OTHERS

· Ensure procedures, standards and guidelines are followed and maintained;

· Ensure all documentation of records are up to date and filed accordingly;

· Any other duties assigned by the Management from time to time.

Full-Time Staff Benefits
1. Attractive salary package (basic + allowance + commission)
2. Medical Coverage
3. Dental & Optical Coverage
4. Annual Leave – 14 days
5. Birthday Leave
6. Staff Purchase (applicable for all the brands under Valiram Group) *
7. 2 off days in a week
8. On Job Training and mentoring will be provided
9. Comprehensive career development plan
*Terms & Conditions Apply

Job Description

• Support day-to-day retail operations as a Brand Ambassador.
• Achieve Individual sales and Store sales targets.
• Perform cashiering duties and various payment transactions in-store.
• Manage in-store visual merchandising display and floor-set changes.
• Keep abreast of product knowledge, sales & customer service whilst providing excellent WOW service experience to customers.
• Work with the Manager to best handle customer complaints.

Requirements

• Energetic and proactive individuals who can work in a dynamic environment.
• Sales and customer-oriented.
• Excellent customer service and communication skills.
• Chinese speaking is a must to cater to Chinese tourist groups.
• Working hours: 44 hours per week (include weekend, PHs), retail hours.