F&B Executive

Working Hours: 6 days rostered work week

Location: Islandwide

Salary: $2700-$3300

Requirements:

• Degree holder, with 1 year F&B experience
• Able work on weekends / public holidays

Job Scope:

• Hands-on involvement in daily operation to understand and execute duties
• Undertake management trainings and responsibilities with focus on sales management, customer satisfaction, operating expenses and shop’s profitability
• Focus mainly on Service/ FOH, but will have exposure to Kitchen/ BOH. May cover Kitchen/ BOH if operationally required
• Enforce and ensure compliance to Company SOPs, governmental regulations, food safety and hygiene standards within the store
• Any other ad-hoc duties base on operational needs

Job Descriptions:

· Responsible for day-day operations of the HR department for a group of companies

· Manage recruitment process: Posting job advertisement, screening resumes, conducting interviews, shortlisting, and offer of jobs

· Experience in apply /renewal /cancellation of work permit, S Pass & EP including workers' repatriation

· Monthly payroll including submission of monthly CPF & FWL

· Annual submission of income tax IR8A, NS Claim and others

· Maintain employment contracts and probation confirmations

· Query and question to MOM/BCA to keep abreast of current employment practices

· Manage payroll related matters for staff and workers

· Maintain accurate HR database, up-to-date employee records, and other employment related documentation

· Arrangement of skilled Course enrolments for Workers

· Take care of Dormitory arrangement for workers. Liaison with dormitory staff and maintaining dormitory records

· Maintain training matrix and record WP holder's experience

· Benefit management: Leave management and control claims of medical expenses

· Handling of Government Grant application such as Career Support Programme, Work life Grant etc...

· Assisting in standardizing and streamlining internal HR process

· Any other ad hoc duties asassigned

Requirements

• Diploma/Degree in Human Resource Management or Professional Certificate in Compensation & Benefits

• Min. 2 years of related working experience in construction sector

• Familiarity and experience working with Ministry of Manpower

• Knowledge of Employment Act/legislation, CPF, IRAS

• Team oriented with good time management skills and attention to detail

• Ability to work independently under pressure in a fast-paced and dynamic environment

• Basic proficiency with Microsoft word and excel

• Assist in acquiring new customers and sell additional products to existing ones through identifying new sales leads, pitching products and/or services and maintain fruitful relationships with existing customers;
• Research organisations and individuals online (including and not limiting to social media) to identify new leads and potential new markets. Research the needs of other companies and learn who makes decisions about purchasing;
• Contact potential clients via email or phone to establish rapport and set up meetings;
• Plan and oversee new marketing initiatives. Attend meetings, and industry events;
• Prepare PowerPoint presentations and sales displays, contact clients to inform them about new developments in the company’s products, develop quotes and proposals, negotiate and renegotiate by phone, email, and in person;
• Provide reports and feedback to management about what is and is not working;
• Provide business support in sales activities, logistics and plant operations;
• Assist in managing the daily logistics operations such as ensuring enough supply of raw materials and smooth delivery of products;
• Liaise with the manufacturing unit to meet sales demand and monitor factory KPIs;
• Assist sales managers in trade processing, customer servicing;
• Provide support for internal customers such as overseas subsidiaries as well as monitor their control procedure;
• Monitor the efficiency of the manufacturing plants and oversee production planning;
• Monitor and support management in managing the performance of business units; and
• Other ad-hoc business development and operation assignments

Requirements:

• Preferably a 2nd Class Upper Honours Degree in Engineering, Science (Chemistry / Biochemistry / Food Science & Technology) or Business Studies;
• 3 to 5 years working experience and some experience in business development activities;
• Good with numbers;
• Strong communication skills and IT fluency;
• Creativity and problem solving skills;
• Willing to stay abreast in the industry and its current events;
• Ability to handle pressure and meet deadlines;
• Attention to details and good organisation/prioritisation skills; and
• Willing to business travel.

Job Description:

• Prepare and compile all required information for subcontractors to submit accurate quotations including cost estimation
• Follow up with subcontractor’s quotations, negotiate, select and make recommend to his superior for the appointment of respective sub-contractor to undertake the work
• Ensure the accuracy of information of the Issuance of Works Order with to selected sub-contractors within the shortest time possible
• Ensure the awarded price is within the budget or to achieve the optimum price level to increase profitability for the company
• Handle all required legal documents with respect to Letter of Indemnity, Workmen Insurances, bank guarantees, etc
• To be updated with Ministry of Manpower regulations concerning sub-contracting of work for Companies using foreign workers
• Liaise with Production Departments on subcontracting matters – to keep abreast of subcontractor’s performances and progress
• Handle complaints from Production Departments as and when required concerning poor progress or quality work from subcontractors
• Scrutinize information in the PR from Production Departments to ensure fast and smooth interaction with subcontractors
• Handle any additional Claims or Contract Variations from subcontractors
• Keep abreast of subcontracting news in the market on current market pricing and Trends
• Evaluate and assess subcontractors and their facilities, in the form of audit, if required for outsourcing work
• Verify details submitted in subcontractors’ invoices in accordance with Works Order
• Assess and advise the Sub-Contracting Manager of any recommendation by Production Department to list or delist any Subcontractors
• Attend to any other matters related to subcontracting as and when delegated by the Sub-contracting Manager
• Compile database and update on new sub-con short list, latest man-hour rate and cost comparison

Job Requirements:

• Diploma in Mechanical Engineering
• Minimum 3 years’ experience in administration working in marine shipyard or with commerical experiences
• Good attitude, meticulous and able to work independently
• Team player and excellent interpersonal and communication skills
• Possess a positive attitude and willingness to take up challenges
• Able to work in a fast paced environment
• Proficient in MS Office applications (ie. Microsoft Excel)
• Fresh graduate with no experience welcome to apply, training will be provided

Job Responsibilities

1. Mosque Annual Action Plan

- Assist in planning, budgeting, implementation and reviewing of Annual Action Plan for the unit

- Coordinate family development/social development programmes approved by the Board.

- Report to the Board on these programmes

2) Application for Zakat/ other Assistance

- Conduct the daily walk-in interviews for zakat assistance.

- Make & submit appropriate recommendations for new walk-in & review cases to Muis and/or other agencies by end of month.

- Manage mosque’s fidyah disbursement on quarterly basis to deserving poor & needy families.

- Develop and implement the Individual Client Plan (ICP) for the needy families, based on feedback by befrienders.

- Attend monthly SDO meetings and/or case conferences within the cluster (initiated by Muis’ MO team).

- Supporting role for Cluster-based programmes for poor and needy families.

- Liaise with relevant external organisations regarding welfare of low-income families (cluster-based)

3) Befrienders’ Management

- Monitor Befrienders home visits (intake assessment/ follow-ups).

- New in-take for Befrienders.

- Collate and submit claims for befrienders’ allowance to Muis MO team.

Supporting Roles

1) Volunteers/Donors Management (Ambassador)

- Develop & maintain volunteer & donor management system

- Run mosque volunteers and donors recruitment drive

- Engage and inspire mosque volunteers and donors

2) Community Engagement

- Assist on Mosque Islamic Events, sending invites to neighbouring on the event

calendar.

- Home Visit to Jemaah in Hospital or Home

- Empowered Volunteers on Mosque Events

3) Perform any duty assigned by HOD

Requirements

1. Minimum Diploma in Social Services or related
2. At least 1 year of relevant work experience
3. Effectively bilingual in Malay and English
4. Proficient in Microsoft Office
5. Dedicated and responsible in working with the needy and their family members
6. Possess good interpersonal and communication skills
7. Able to do planning and implement programmes
8. Able to work during weeknights, weekends or Public Holidays when required

Project Officer (Education Analyst/Communications) position is available immediately. The successful applicant will work on projects that involve planning, organizing and implementing outreach activities to promote proven educational practices and research to empower faculty to advance pedagogies and inspire students to become effective lifelong learners, as well as raise the visibility of good teaching practices in NTU to international audiences.

The Project Officer (Education Analyst/Communications) will work closely with the social media and student engagement team to engage in outreach activities, which involve:

Key Responsibilities:

• Curating relevant education research
• Summarizing (1) into research reports
• Conducting internal scans to identify good teaching and learning practices
• Designing materials to communicate (2) and (3) to internal and external audiences
• Proposing new media strategy and implementing outreach activities to promote (4)
• Monitoring and evaluating the effectiveness of (5)

Job Requirements:

• Bachelor’s Degree in education, communications, psychology, cognitive sciences or related field
• Have keen interest in education research
• Must be fluent in spoken and written English Language - for research work purposes
• Must be competent in developing new media strategy communication materials (e.g., blogs/ vlogs/ podcasts/ social media posts)
• Possess ability to work independently on regular duties
• Possess ability to work collaboratively with team members on group projects
• Demonstrate excellent inter-personal communication skills
• One-year contact with the possibility of renewal

We regret to inform that only shortlisted candidates will be notified.

Key Responsibilities:

• Manage full accounts cycle, including bank reconciliation and journal entries.
• Ensure accurate data entry in for all transactions.
• Prepare financial data for entry into the financial system
• Keep accounting records and bank statements
• Ensure timely, accurate month-end and year-end closing
• Prepare and file GST returns
• Preparation of tax computation and tax planning
• Filling tax returns on time and updating the management about new changes in rules and regulations.
• Liaise and coordinate with external auditors and tax agents;
• Ensure accounting deadlines are met;
• Review subsidiary accounts
• Other ad hoc duties

Job Requirement

• Diploma in Accountancy or equivalent.
• Minimum 2 years of relevant accounting experience.
• Have prior experience in handling full set of accounts and statutory reporting
• Independent to fulfil tasks and a team player to perform tasks in the company workflow

Job Description:

1. Handling of Incoming invoices
2. Journalizing
3. Assisting to arrange daily payment process & monitoring the invoices within the payment terms
4. Assist with month-end accounts closing activities, as well as other assignments, assigned from time to time

Job Requirements:

1. Minimum 5 years of relevant experience in accounting
2. 5 days working week

The Programme Executive (PE) is responsible for managing the day-to-day operations of the programmes offered by the Institute, and assigned frontline student services. He/She may be assigned to various functions/tasks, and hence he/she should possess have good EQ and inter-personal communicatons skills, in order to be able to work with other departments.

The PE’s responsibilities include the following:

1) Perform frontline / customer services

a) Liaise with external organisations/participants with regards to the programme delivery.

b) Liaise with teammates and other stakeholders to provide student recruitment, orientation and admission.

c) Manage expectations, feedback and enquiries from students/public on programmes offered.

d) Assist in data collation, reporting and analysing department’s statistics and data.

2) Inter-department collaboration

a) Support the delivery of programmes and work with internal departments to fulfil other administrative duties as required, which include tasks related to finance, logistics, operations, marketing, etc.

b) Participate in continuous performance review and work improvement process

3) Any other duties as assigned by Team Lead / Supervisor or Head of Department.

Requirements

• Relevant experience in program management, student services, or a similar field is preferred.
• NITEC/A-level / Diploma holder
• Proficient in Microsoft excel/word/power point
• Self-driven, resourceful, organised and meticulous
• Good interpersonal and communications skills
• Good presentation skills
• Able to meet tight deadline
• Able to work well in a team and independently with minimal supervision
• Willing to learn and can adapt to changes.

Job Responsibilities

• Oversee and ensure seamless execution of assigned projects, serving as the primary point of contact for internal and external clients.
• Actively participate in project-related meetings, recording minutes and following up on critical action items with stakeholders.
• Collaborate with internal customer care teams to ensure timely and accurate order entry, and support issue resolution during project execution.
• Develop and update weekly project schedules, liaising with Finance to meet invoicing requirements.
• Follow up on the project related payment, miles stone payment.
• Consolidate project documents from inter-departments for timely submission to clients.
• Arrange and assist with Factory Acceptance Tests (FAT) as required.
• Work with the commercial team to provide accurate monthly forecasts.
• Support internal customer care teams with project execution, customer feedback, documentation, order tracking, and communication.
• Ensure adherence to internal standards and external regulations.
• Perform additional ad-hoc duties as assigned.

Job Requirements:

Education

• Bachelor’s degree or Diploma with relevant working experience will be considered

Experience

• Preferably 3-5 years of working experiences in customer support function.
• Prior experience in Contract / Project management will be an advantage.
• Proficient in SAP preferred.
• Proficient in Microsoft office.

Others

• Travel may be required (up to 10%).
• Willing to work in Boon Lay.

Job Description:

• Maintain the physical condition of the warehouse by planning and implementing new design layouts, inspecting equipment, and working with relevant departments on requisition of replacement and repairs.
• Review Material receipt records daily.
• Maintain and control inventory by conducting physical checks.
• Keeping records up to date, ensuring compliance with Good Manufacturing Practices (GMP) and Good Documentation Practices (GDP).
• Manage Workplace Safety & Health (WSH) activities in the warehouse to ensure compliance with safety requirements.
• Coordinate with Materials & Production departments to receive and ship out raw materials/products for storing in external warehouses.
• Plan the information flow for end-to-end warehouse processes from Order Initiation, to Receiving, Handling, Distribution and Storage.
• Prepare for shipment packing records according to picking list for product export and ensure correct information provided on records.
• Be involved in Digitization (DX) and technological development work groups to contribute and execute ideas for betterment of workflow and productivity.

Job Requirements:

• Minimally Diploma in Supply Chain Management, Logistics or Chemical-related fields.
• Minimally 3 years of Warehouse supervisory experience.
• Independent and fast learner
• Positive work attitude

Production Executive oversees day-to-day production operations as a 2nd in command to the production manager. He/she supports the department in fulfilling key performance indicators, quality assurances, investigating issues, and recommending solutions.

Job Descriptions:

• Develop production plans and schedules to meet customer demands while optimising resources and minimising costs.
• Identify opportunities for process optimisation, efficiency improvement, and cost reduction within the production process, and implement appropriate strategies and initiatives.
• Ensure that production processes adhere to quality standards and regulatory requirements, implementing quality control measures to maintain product quality and safety.
• Oversee inventory levels of raw materials, ingredients, and finished products, and develop inventory management strategies to optimise inventory turnover and minimise waste.
• Allocate resources effectively, including manpower, equipment, and materials, to ensure smooth production operations and meet production targets.
• Lead and motivate the production team, providing guidance, coaching, and support to ensure high performance and morale.
• Ensure compliance with safety regulations and standards, implement safety protocols and procedures, and promote a culture of safety within the production workplace.
• Monitor production costs and expenses, identify cost-saving opportunities, and implement measures to control costs without compromising product quality or safety.
• Collaborate with other departments / internal stakeholders, to ensure seamless coordination and communication across the production process.
• Drive continuous improvement initiatives, encourage innovation, and implement best practices to enhance production efficiency, quality, and effectiveness.
• Generate reports and analyse production data to identify trends, inefficiencies, or opportunities for improvement. Present findings to superiors and contribute to decision-making processes. Maintain accurate records of production data, including batch records, inventory reports, production schedules, and quality control documents.
• Organized & upkeep all production & administration documents for traceability & record.
• Perform any other ad-hoc projects or tasks to be assigned by the HOD /management from time to time.

Job Requirements:

• Minimum Degree in Bachelor's and Associate Degree in Education, Management, Technical, Culinary, Food Service Management, Food Technology, Dietetics, Hospitality, Business, Culinary Arts, Healthcare of relevant or equivalent
• At least 2 years of experience in relevant field or in F&B background
• Proven experience in food production management, with a strong understanding of food production processes, equipment, and technologies.
• Adequate leadership, communication, and interpersonal skills, strong organisational skills; and attention to detail
• Strong problem-solving abilities and analytical thinking.
• Knowledge & experience of handling food safety regulations (e.g., HACCP, GMP, ISO22000/FSSC22000) and quality standards is preferred
• Ability to work under pressure and meet tight deadlines.
• Experience in lean manufacturing principles and process improvement methodologies is advantageous.
• Proficiency in computer applications or administrative software/tools (MS Office, Enterprise Resource Planning System, NAV System, SAP, etc.) is preferred

Job Description

• Prepare, manage, and facilitate design drawings utilizing BIM, Rino, Grasshopper and CAD technologies.
• Ensure all models are compatible and that BIM data is accessible to all project participants.
• Oversee coordination between architectural and structural interfaces, collaborating with main contractors and other trades for effective cross-team support.
• Work closely with the design team and other relevant departments to ensure all drawings meet design specifications.
• Manage design changes and revisions, addressing any discrepancies and queries between design and project teams.
• Attend site meetings as required and perform additional tasks as needed.

Requirements

• Degree in Architecture, Civil Structural Engineering, or a related field.
• Minimum of 4 to 5 years of relevant experience in construction and architectural projects.
• Proficiency in Revit, Navisworks, Rino, Grasshopper, AutoCAD, and MS Office.
• Knowledge of DGN, DWF, IFC, and MicroStation is a plus.
• Strong project management and decision-making skills.
• Ability to work effectively as part of a team as well as independently with minimal supervision.

We regret only short listed candidate will be notified. All applications will be treated with the strictest confidence.

Company Profile:

Singapore's First Flameless/Aqua/Water Cremation Provider for Pets. A local provider run by pet lovers, for pets. Based in Singapore. Redefining funeral aftercare, with unique & innovative technology, products, and service offerings. Our approach is to revolutionise the funeral industry and provide a more sustainable option for those seeking aftercare services.

We are the first to provide pet owners in Singapore with an alternative form of cremation for their cherished pet companions after death. Through the process of Aqua Cremation, also known as Aquamation or Water-Cremation we return loved ones back to Mother Nature.

We are looking for a highly motivated individual to join our core founding team. This position offers an excellent opportunity to gain hands-on experience from the ground up in a dynamic and fresh environment. We are not only tackling the taboos of the industry but also serving the community.

You will have countless opportunities to test and develop your skills across different areas of the business, gaining exposure to a range of functions and skills, while having the freedom to test new ideas in a company that is looking to introduce innovative solutions and revolutionise the industry.

Moreover, you will have the chance to make a meaningful impact on the future of Singapore, particularly in areas related to giving back, sustainability, and pets. Your work will contribute to important initiatives that aim to make a positive change in the community and the environment.

Job Highlights:

• Fast career development opportunities for an emerging startup.
• Open, friendly, fresh and dynamic work environment
• Attractive salary that is commensurate with transferable experience and skills from all industries (hotel, etc.)
• Overtime incentives
• Incentives per case handled
• Pay increment review based on performance yearly
• Opportunities to partake in pro-bono activities to spread awareness about mental wellness and care for animals in need.

The Operations Executive will:

Handle all day-to-day operations of services.

• Identify and assess customers' needs to achieve satisfaction standards
• Provide all accurate, valid and complete information from handling/movement of deceased pets or clients
• Updating day to day ops / log of pets in facility
• Working within all code of conduct, policies, procedures and rules on the conduct expected from governing authorities or developed by the company
• Follow all communication procedures, guidelines and policies
• Maintain positive attitude and calmly respond to clients/partners
• Maintain positive representation of company
• Day to day of all operational needs, from sanitising vehicles/laboratory/errands to day to day essentials
• Provide meaningful send-offs to the decedent on the final day and respect for both animals and clients
• Assist in all adhoc company work preparations, facility/funeral set-up, liaison with vendors/clients/authorities and logistics required from the customer journey beginning to end (bone/ashes return to client)
• Oblige to best of ability to accommodate specific requests by clients
• Provision of Company Vehicle (subject to year of service)
• Attractive and Flexible Part Time Arrangements (3 / 4 day work week) allowing candidates to juggle family and other jobs (Private Hire Drivers) with Fuel Allowance

Requirements:

• Meticulous with attention to detail
• Basic Computer skills
• Share our passion for giving back to the community and promoting environmental sustainability
• Able to do work when required, with shift work, public holiday, & OT due to the nature of the industry with compensated off days/leaves.
• And of course, being an animal/pet lover is essential
• Driver's License 3/3A
• Open to all levels of experience

Job Description:

• Perform as Project Lead in Shimano Logistics Hub for both WIP and Finished Goods warehouse
• Deploy AI technologies and equipment to improve process efficiency
• Drive safety projects to continuously improve logistics safety performance
• To plan, coordinate and lead project execution
• Establish process priorities checklist to monitor project effectiveness, and develop forecasting plans to meet project dateline
• Analyse data and interpret situation from day to day task, make recommendations for improvements.
• Update on the latest advancement in logistics technologies to develop operation processes
• Collaborate with external partners such as vendors, transporters, 3PL and system developers to leverage their expertise and resources in advancing logistics operation
• Any ad-hoc duties assigned

Job Requirement:

• Minimum Diploma or Degree in related field
• Knowledge of Microsoft Office skills (Outlook, Excel, PowerPoint, Word, etc.) will be advantage
• Strong Communication and interpersonal skill
• Good observation and monitoring skill
• Preferably with leadership and teamwork skill
• Proficient in project management is preferred
• Strive for improvement personality is preferred

Others:

• Working Location: Bulim Walk (nearest MRT: Boon Lay)
• Mondays - Fridays: 8:00am to 5:30pm
• Uniform & Lunch provided
• Company transportation at various pickup points (Northern & Western areas of Singapore)

The HR Officer/Office Administrator oversees various HR and administrative functions. This role requires a thorough understanding of Singapore's Ministry of Manpower (MOM) Employment Act, including expertise in managing work permits and adhering to relevant regulations and procedures. Additionally, the position involves regular reporting to global HR and ensuring compliance with global HR policies. Bilingual proficiency in English and Chinese is required.

Role and Responsibilities:

HR Administration:

• Assist in developing and implementing HR policies and procedures in line with global HR standards.
• Manage employee records and ensure compliance with MOM regulations.
• Coordinate and manage the recruitment process, including job postings, resume screening, interviewing, and onboarding.

Work Permit Management:

• Handle the application, renewal, and cancellation of work permits for foreign workers.
• Ensure compliance with relevant regulations and procedures for work permits and visas.
• Liaise with MOM and other regulatory bodies regarding work permits and employment issues.

Employee Relations:

• Address employee inquiries regarding HR policies, procedures, and benefits.
• Assist in resolving employee relations issues and conflicts.
• Conduct employee orientation sessions and coordinate training programs.

Office Administration:

• Oversee general office operations and ensure a well-organized and efficient office environment.
• Manage office supplies inventory and place orders as needed.
• Coordinate maintenance and repair of office equipment and facilities.
• Handles clients and employee's travel itineraries

Reporting and Compliance:

• Prepare regular reports for global HR on local HR activities and compliance status.
• Ensure adherence to global HR policies and procedures.
• Maintain up-to-date knowledge of Singapore’s employment laws and regulations.

Payroll and Benefits:

• Assist in payroll processing and ensure accurate and timely payment of salaries.
• Manage employee benefits programs, including health insurance, leave management, and other benefits.
• Ensure compliance with statutory requirements related to payroll and benefits.

Skills and Experiences:

• Strong knowledge of HR principles, practices, and procedures.
• Familiarity with MOM regulations and work permit procedures.
• Excellent organizational and administrative skills.
• Strong communication and interpersonal skills.
• Proficiency in HR software and Microsoft Office Suite (Excel, Word, PowerPoint).

General:

• Committed to a high standard of safety and willing to comply with all safety laws and all the company’s safety policies and rules. Must be willing to report safety violations and potential safety violations to appropriate supervisory or management personnel.
• Perform other duties as assigned.

Qualifications and Education Requirements:

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Minimum of 5 years of experience in HR and office administration.
• Experience in handling work permits
• Fluent in Mandarin and English, both written and spoken
• Certificates of HR and Employment Act are required.
• Class 3 driving license

Key Competencies:

• Attention to Detail
• Organizational Skills
• Communication
• Compliance Management
• Employee Relations
• Team Collaboration
• Accountability

We are looking for a dedicated and skilled Customer Service Officer to join our team. In this role, you'll manage various customer service operations, including handling inquiries, preparing quotations, managing orders, and ensuring accurate billing. Fluency in Mandarin is crucial for effectively communicating with our logistics counterparts in China. The role will require prior customer service experience, strong communication skills in both English and Mandarin, and excellent attention to detail.

RESPONSIBILITIES

· Respond promptly and courteously to customer inquiries via various communication channels, such as email, phone, or chat.

· Prepare accurate and timely quotations for customers based on their requirements.

· Acknowledge receipt of customer orders and provide confirmation of order details.

· Process billing and invoicing accurately and efficiently, ensuring compliance with company policies and procedures.

· Generate and maintain sales reports to track performance and provide insights for decision-making.

· Regularly check and update stock levels to ensure accurate inventory management.
(This responsibility is to be fulfilled only in the absence of the Operations Executive)

JOB REQUIREMENTS/QUALIFICATIONS:

· Minimum of a high school diploma or equivalent. Additional qualifications or certifications in customer service or related fields are a plus.

· Proficient in speaking, reading, and writing Mandarin to effectively communicate with our logistics counterparts/partners in China.

· Experience in a customer service role, preferably in a retail or sales environment.

· Meticulous attention to detail to ensure accuracy in stock management, quotation preparation, and billing processes.

· Excellent verbal and written communication skills in English and Mandarin to interact professionally with customers.

· Strong organizational skills to prioritize tasks, manage workload efficiently, and meet deadlines.

· Proficiency in using computer software and systems for order processing, billing, and generating sales reports.

Primary Location

· 14 Tuas Avenue 6

Working Hours/Days

· 5 days / Monday to Friday: 8:30am to 5:30pm

ABOUT US:

iHub Solutions is a leading customized logistics service provider with warehouses in Singapore, Malaysia, Hong Kong, and Thailand. Our vision is to build ultimate customized logistics solutions for industries with complex needs. Attractive remuneration and excellent career prospects are available for the candidates with the right attitude, work ethic, and team spirit.

To learn more about us, visit our website at ihubsolutions.com

Job Scope

• Manage reputable clients account
• Demonstrate strong phone handling skills by actively listening and responding to clients with emotional intelligence.
• Swift handling of customer inquiries.
• Update details of customer inquiries, comments, and complaints in the database and action taken for verification and training purposes.
• Prompt follow-ups on customer interactions via email.
• Keeping Proof of Delivery (POD) records of customers and proper filing of documents.
• Maintain a positive, empathetic, and professional attitude towards customers at all times.

Requirements

• Polytechnic Diploma/BA degree. Preferably in Business Administration, Accounting, or equivalent.
• Fluency in English and preferably Mandarin as well.
• Good knowledge of Microsoft applications (Excel, Word, etc)
• Experience working in a customer service focused environment
• Ability to multitask, prioritize, and manage time effectively
• Your unique personality! A great sense of humor is an advantage.
• Fresh graduates are welcome to apply!

What We Offer:

• Staff Health Benefits
• Opportunity to work with a myriad of brands from various industries. Our clients range from cult beauty brands to multinational technology companies whom you might just get to work closely with!
• An administrative job that doesn’t limit you to sitting at a desk the entire day
• Company scooters to move around the warehouse
• Attractive career growth possibilities
• Opportunities for training and development

If this opportunity looks like it is for you, We’d love to hear from you!

JOB RESPONSIBILITIES:

• Provide regular technical training in SEA region
• Follow-up on warranty submissions from customers
• Resolve technical issues onsite at customer factory
• Prepare, maintain and modify technical materials
• Manage online e-learning technical webpage
• Provide assistance and technical support at events when necessary
• Any ad hoc duties as assigned

JOB REQUIREMENTS:

• Minimum Diploma in Mechanical Engineering or related fields
• Good knowledge in bicycle components, parts and technicalities
• Proficient in Microsoft Office (i.e. Excel, Words, PPT)
• Conversational skills with customers based in China Mainland and China Taiwan. Knowledge of Mandarin and English is essential
• Willing to travel overseas and work on weekends for events occasionally
• Comfortable to communicate and engage to all levels and big groups
• Possessing Class 3/3A license will be an advantage

OTHERS:

• Working Location: Bulim Walk (nearest MRT: Boon Lay)
• Mondays - Fridays: 8:00am to 5:30pm
• Uniform & Lunch provided
• Company transportation at various pickup points (Northern & Western areas of Singapore)

• Billing and Invoicing

o Maintain an up-to-date billing system and generate accurate invoices in a timely manner.

o Ensure invoices are sent to customers promptly.

• Payment Collection and Reconciliation

o Follow up on payments to ensure timely collection and proper allocation.

o Perform account reconciliations.

• Credit Control and Reporting

o Conduct billing, collection, and reporting activities within specified deadlines.

o Monitor customer accounts for non-payments, delayed payments, or irregularities and take appropriate actions.

• Database and Records Management

o Maintain accurate and updated customer records in the database.

o Reconcile accounts and resolve payment discrepancies.

• Receipt / Cash Management

o Follow established procedures for processing receipts and cash handling.

o Process payments and prepare bank deposits efficiently.

• Customer Service

o Investigate and resolve customer queries in a professional manner.

o Address inquiries from customers and sales personnel promptly.

• Ad-Hoc Tasks

o Undertake other duties or projects as assigned by the immediate supervisors.

Requirements:

• Certificate in accounting or bookkeeping or O Level

• 1-3 years accounts receivables and general accounting experience

• Knowledge of accounts receivable and general accounting principles

• Proficient in relevant ERP systems (Esker or Microsoft Dynamics 365 (AX))

• Proficient in English & Mandarin (to liaise with Mandarin speaking stakeholders)

• Proficient in MS Office

• Knowledge of regulatory standards and compliance requirements

• Attention to detail and accuracy

• Good verbal and written communication skills

• Time management and organizational skills

• Team player

• Able to work independently with minimum supervision

Skillset:

Process

• Systematic data entry & checking

• Adhere to SOP

• Good time management

• Systematic in sorting out invoices in accordance to billing schedule

• Flag any irregularities detected during invoice processing

• Good follow up skill

• Perform simple troubleshooting at times of payment discrepancies

People

• Basic interpersonal skill set

• Basic communication skill in English

Technical Knowledge

• AR & General accounting

• Basic knowledge in regulatory standards

Attitude

• - Meticulous with good organizational abilities, team player and independent nature

Job Description:

• Data entry, invoicing and filings
• Handle partial set of account (AP,AR, GL, Accts Reconciliation)
• Key in all accounting transactions into accounting system
• Assist in preparing quarterly GST report
• Assist in preparing weekly and monthly reports
• Assist in monthly payroll and manage timesheet & leave records
• Assist in managing road tax and insurance renewals
• Perform any other related duties as assigned
• Handle general administrative work and ad hoc duties

Job Requirements:

• Candidate must possess at least Diploma in Accountancy/Finance. Otherwise, 2-3 years of relevant working experience is accepted
• Possess a willing-to-learn and proactive attitude
• Must be able to work independently and be resourceful
• Well organized with excellent time management, computer and communication skills
• Proficient in MS Office application
• Knowledge of XERO Accounting will be an advantage
• Preferable for candidate to start work immediately
• We regret only shortlisted candidates will be notified

Working Hours:

• Monday to Friday 8.30am to 6pm (Including of 1 hour of lunch break)
• Saturday (Alternate) 8.30am to 1pm

Job Responsibilities:-

• Manage meeting room schedule
• Manage organization's certifications (Apply/Renew)
• Able to assist with IT support
• Manage road tax & vehicle insurance renewal/ VPC
• Manage organisation's insurance
• Handle day to day procurement operations
• Hold primary responsibility for procuring categories such as consumables, equipment, and services
• Actively assess cost-saving initiatives
• Ensure proper maintenance of documentation update and filing for Purchasing Department
• Ensure full coordination among inter-departments, suppliers, vendors and contactors on matters related to purchasing and supplies
• Other general administration duties as & when require

Requirements:

• Experience in full spectrum of Admin Duties
• Must be strong in administrative support/ computer skills
• Able to work independently, dynamic with initiative within timeline
• Able to communicate in both English & Chinese (to liaise with supplier)
• Able to provide IT support will be an advantage

Job description:

• Manage the end-to-end recruitment process, including job postings, screening, interviews, and onboarding.
• Maintain and update employee records and HR databases.
• Support payroll processing and ensure accuracy in employee compensation.
• Assist in organizing training sessions, workshops, and team-building activities.
• Handle employee queries and provide guidance on HR policies and procedures.
• Monitor compliance with labor laws and company policies.
• Contribute to the development and implementation of HR initiatives and systems.

Requirements:

• Diploma or Degree in Human Resources, Business Administration, or a related field.
• Proven experience in an HR role (1–3 years preferred).
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal abilities.
• Proficiency in MS Office and HR software/tools is an advantage.

Job Responsibilities:-

• Manage meeting room schedule
• Manage organization's certifications (Apply/Renew)
• Able to assist with IT support
• Manage road tax & vehicle insurance renewal/ VPC
• Manage organisation's insurance
• Handle day to day procurement operations
• Hold primary responsibility for procuring categories such as consumables, equipment, and services
• Actively assess cost-saving initiatives
• Ensure proper maintenance of documentation update and filing for Purchasing Department
• Ensure full coordination among inter-departments, suppliers, vendors and contactors on matters related to purchasing and supplies
• Other general administration duties as & when require

Requirements:

• Experience in full spectrum of Admin Duties
• Must be strong in administrative support/ computer skills
• Able to work independently, dynamic with initiative within timeline
• Able to communicate in both English & Chinese (to liaise with associates)
• Able to provide IT support will be an advantage

Benefits

• On Job Training, fresh grad are welcome
• Good progresssion
• Stable company

Responsibilities

• Help schedule shipments and make sure all paperwork is done correctly
• Keep records up to date, including inventory and delivery information
• Prepare delivery orders and answering basic questions
• Visit the warehouse to check and manage stock when needed
• Work with other departments to ensure customer orders are processed and delivered on time
• Help create and maintain operational reports and documents
• Ensure all paperwork follows company rules and regulations
• Take part in projects to improve how we work

Requirements

• Min O level (fresh graduates are welcome)

Additional Information

• 5.5 Days work week (Monday to Friday, 8.30am to 5.30pm) & (Saturday, 8.30am to 1pm)