PERMANENT JOBS!

CUSTOMER SERVICE OFFICER

SINGAPOREANS/ PRs ONLY

(Salary – $2,050.00 - $2,400.00)

LOCATION

West/Central/East

JOB DESCRIPTION

As a key member of the team, you’ll be the face of our establishment, responsible for creating memorable experiences for our guests. This role offers the exciting opportunity to interact with diverse customers, manage the flow of guests, and ensure every dining experience exceeds expectations.

Key Responsibilities:

• Customer Service Excellence: Be the first point of contact for our guests, ensuring they feel welcomed, valued, and cared for throughout their visit.
• Table Management: Skilfully manage reservations and seating arrangements to ensure smooth operations and maximize guest satisfaction.
• Positive Dining Experience: Go above and beyond to anticipate the needs of our guests, turning ordinary meals into extraordinary experiences.
• Team Collaboration: Work alongside a dynamic, friendly team to maintain a high standard of service and efficiency.

JOB REQUIREMENTS

· Candidates with prior hospitality experience are preferred but not required.

· Team player with good interpersonal and communication skills

Interested applicants, please email detailed to

SERVICE CONNECTIONS HR CONSULTANCY PTE LTD

Email resume to -

[email protected]

OR

[email protected]

Call for more details please call at 6333 0052

Mondays to Fridays

9.00am - 5.00pm

111 North Bridge Road #07-30 Peninsula Plaza Singapore 179098
www.serviceconnections.com.sg

License no: 09C4937 / R11022931

Job Summary

The Lead Technical Officer for Electric Vehicle (EV) Buses will oversee the technical aspects of the development, deployment, and maintenance of electric bus systems. The role involves coordinating engineering teams, ensuring compliance with industry standards, optimizing performance, and leading innovation in electric bus technology. The Lead Technical Officer will collaborate with manufacturers, suppliers, and regulatory bodies to implement sustainable and cost-effective electric bus solutions. The role also includes managing the technical roadmap, troubleshooting issues, and ensuring fleet reliability and safety.

Key Responsibilities :

Technical Leadership

• Lead the design, development, and implementation of EV bus systems and infrastructure.
• Oversee and manage the technical team, ensuring that all projects align with company goals and industry standards.
• Ensure continuous improvement of EV bus technology, including batteries, charging systems, electric motors, and control systems.

Innovation and Research

• Stay updated with the latest developments in EV technology, batteries, energy storage, and charging solutions.
• Lead research initiatives aimed at improving EV bus efficiency, reducing costs, and enhancing durability and performance.
• Collaborate with R&D teams to drive innovation in areas such as fast-charging technologies, vehicle-to-grid (V2G) integration, and energy management systems.

Compliance and Safety

• Ensure that all EV buses meet regulatory requirements, safety standards, and environmental guidelines.
• Oversee the development and implementation of safety protocols for EV bus operations, including battery safety, charging infrastructure, and maintenance procedures.
• Monitor and assess the performance of EV buses to ensure reliability, safety, and efficiency.

Training and Development

• Develop training programs for technical staff on new technologies, systems, and troubleshooting methods related to electric buses.
• Provide leadership, mentorship, and development opportunities to junior engineers and technical personnel.

Data Analysis and Reporting

• Monitor performance data from electric buses, analyze trends, and identify areas for improvement.
• Prepare detailed technical reports, performance reviews, and presentations for senior management and stakeholders.

Responsibilities

We are looking for exceptional customer-oriented individuals to join our Retail Banking team. As a Customer Service Officer, you enjoy interacting with people from all walks of life and pride yourself on providing excellent service to customers with patience and empathy. An effective multi-tasker and good team player, you will have first-hand interaction with branch customers handling operational transaction activities, customer enquiries, data maintenance and the preparation of reports.

• Execute customer transactions accurately and timely, including but not limited to cheque handling, cash deposits/withdrawals/transfers, loan payments and account opening/closure
• Reconcile cash drawers, count and package coins and notes daily
• Be well-versed in the bank’s products and services to address customers’ enquiries and needs promptly and effectively
• Provide quality customer service to ensure a high level of customer satisfaction at all times

Requirements

• Diploma qualification or higher
• Product knowledge on savings accounts, cash deposits and withdrawals is preferred but not a strict requirement
• Proficient in Microsoft Office software
• Strong interpersonal and communication skills with a pleasant disposition
• Self-motivated multi-tasker who is meticulous and able to work independently and accurately on assigned tasks and also a team player who thrives a in a fast-paced environment
• Willing to work on a 5.5 or 6-day weekly schedule
• Prior work experience in banking is not required. Full training will be provided for all successful candidates.

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

ReplyForward

The WSHE Officer is responsible for carrying out all the environmental, health and safety tasks to create and maintain a safe workplace and culture.

A summary of the responsibilities of this position are, and not limited to, as follows:

• Discharge duties as relevant in the WSH Act, WSH (Workplace Safety and Health (Officers) Regulations and Environmental Public Health Act
• Implement and maintain proper procedures of WSHE management, administrative and recording system
• Assist the WSHE committee chairman, act as secretary to the committee and provide guidance to the members in carrying out their safety duties
• Conduct team/ individual WSHE inspections and produce relevant reports and follow-ups
• Organize / conduct WSHE briefing/ training to all employees
• Investigate every incident/ accident and develop preventive measures
• Ensure risk assessment control measures are implemented for their activities.
• Be prepared to stop work or to notify the Site Manager in the event of any WSHE deviations

Value Add of Position

• In-depth knowledge of WSHE legal guidelines to advise and facilitate site activities
• Knowledge of PPVC Construction

Qualifications and Education Requirements

• Education: Minimum Specialist Diploma in Safety, Health and Environment as stipulated in the Singapore Ministry of Manpower’s accepted WSH-related qualifications
• Experience: Minimum 5 years of experience in the Construction industry
• Experience in PPVC will be preferable
• Registered WSHO with Ministry of Manpower
• Registered Environmental Control Officer with National Environment Agency
• Certification in Lifting Supervisors Safety Course
• Certification in Supervision of Metal Scaffold Erection Course
• Certification in Confined Space Safety Assessor Course
• Certification in Manage Hazardous Substances
• Certification in Control Noise and Vibration

Job Responsibilities

• Call Customer to remind on overdue payment (Provide information of payment amount and due date to minimize risk exposure)
• Negotiate with customer on repayment if they are unable to fulfill payment obligation
• Attending to customer’s account enquiries and rendering prompt services on their request
• Follow up with customer via various communication tools (E.g telephone, sms, letters etc)
• Update conversation with customer in collection system
• Working together with supervisors in solving irregular cases

Job Requirements

• Making calls in the range of 200 to 250 daily
• Meeting and exceeding KPI set by management
• Assist in Ad-Hoc restructuring projects (Eg. Post moratorium exercises, payment extension/deferment programs etc)
• Customer Focus, Good Team Player & Results Driven, has integrity in her/his area of work, Independent, Responsible & Committed
• Able to multi task and work on demand
• Knowledge in Microsoft Words, Excel & Powerpoint.
• Good Interpersonal and Communication Skills, Good Analytical Skills, Good Negotiation Skills, Good Writing Skills

About DigiFT

DigiFT makes it easy for Web3 companies to invest in TradFi assets by providing on-chain access to institutional-grade assets. With our Tier-1 regulatory license, we ensure that investments are not just protected, but secure and transparent.
For asset owners, particularly financial institutions, DigiFT enables them to issue blockchain-based security tokens that investors can trade with continuous liquidity using an Automated Market Maker (AMM).

DigiFT is Asia's first regulatory-compliant exchange for on-chain real-world assets to be licensed by the Monetary Authority of Singapore as a Recognised Market Operator and Capital Markets Services provider. Established in Singapore in 2021, DigiFT is dedicated to meeting regulatory requirements in the markets it operates in, while delivering innovative yet responsible financial solutions that push the boundaries of financial services.

Role Description

The Group Risk Officer will be responsible for overseeing and managing the overall risk management strategy for DigiFT, ensuring that all risks across operational, financial, compliance, and strategic areas are identified, assessed, and mitigated. The role will involve working closely with senior leadership to ensure that risk management processes are aligned with the company’s objectives and regulatory requirements.

Key Responsibilities:

• Develop, implement, and maintain the company’s risk management framework and policies to identify, assess, manage, and mitigate risks.
• Oversee risk management across all areas including financial, operational, compliance, cyber, strategic, and reputational risks.
• Lead the company’s efforts to ensure that risk management processes are aligned with best practices and regulatory standards.
• Advise the senior management team and the board on emerging risks and the effectiveness of risk mitigation strategies.
• Work closely with internal departments to ensure a culture of risk awareness and compliance across the organization.
• Lead and conduct risk assessments for new projects, products, services, and market expansions.
• Prepare regular risk reports and dashboards for the board, management, and other stakeholders.
• Monitor external risk factors, including regulatory changes, industry developments, and market trends, and recommend proactive strategies to mitigate potential risks.
• Ensure the development of crisis management plans, business continuity strategies, and other frameworks to handle unforeseen risks and events.
• Develop and implement risk training programs to raise awareness and educate employees about risk management principles and procedures.

Key Requirements:

• Bachelor’s degree in Business, Finance, Risk Management, or related field (Master’s degree or professional certification in risk management preferred).
• Proven experience (7+ years) in risk management, internal controls, or compliance, preferably in the tech, financial, or fintech industry.
• Strong understanding of risk management frameworks, industry regulations, and compliance standards.
• Excellent analytical, problem-solving, and decision-making skills.
• Proven ability to work independently and as part of a cross-functional leadership team.
• Excellent communication and presentation skills, with the ability to engage and influence senior leadership and board members.
• High level of integrity, accountability, and attention to detail.
• Strong project management skills with the ability to handle multiple initiatives simultaneously.
• Familiarity with risk management software and tools.

Job Description

• Prepares statements will full details on the actual work carried out for presentation to Owners and to resolve or clarify any dispute
• Sources for competitive sub-contractors / vendors in order to submit realistic quotations promptly
• Finalises additional cost with subcontractors
• Understands the work specification and quotations in order to raise variations to the work which have to be brought to the immediate attention of the attending Superintendent
• Prepares bills intelligently in accordance with the work specification and quotations with minimum guidance
• Negotiates bills independently and amicably with Subcontractors as per limit set by Commercial Managers
• Carries out performance assessment for subordinates during performance appraisal review
• Ensures disciplinary matters are reported to Manager and dealt with promptly and appropriately

Job Requirement

• Degree/ Diploma in Naval Architecture/ Marine and Offshore / Electrical Engineering, Certificate of Competency (Marine Engineer Officer) Class 1 (Motorship), or its equivalent
• Minimum 3 years of relevant working experience
• Possesses good interpersonal and communication skillsAble to multi-task and able to work in a fast-paced environment

Our Addresses:

Seatrium - Admiralty Yard

60 Admiralty Road West, Singapore 759947

(Transport provided from Sembawang MRT)

Seatrium - Tuas Boulevard Yard

80 Tuas South Boulevard, Singapore 637051

(Islandwide transport provided)

Seatrium - Tuas Yard

51 Pioneer Sector 1, Singapore 628437

(Islandwide transport provided)

Our Working Hours:

Mon – Thurs: 8:00am – 5:15pm

Fri: 8:00am – 4:30pm

Interested candidates are invited to send us an updated resume with your current and expected salary and earliest availability.

We regret that only shortlisted candidates will be notified.

Please note that your personal data disclosed to Seatrium Limited and our group of companies, shall be used for the purposes of evaluation, and processing in accordance with our recruitment processes and policies. By providing your personal data, you have consented to the aforesaid purpose under the provisions of the Personal Data Protection Act 2012.

1. IT Technical Responsibilities

1. Maintenance, administration and monitoring of Servers
2. Perform Server administration and management of windows servers, VMWare, AD Domain services, AD Certificate services, DHCP, DNS, MS Exchange and Email filtering
3. User account creation and deletion for Windows, Emails, BT, VPN, Messenger and door access
4. Maintenance/ Administration of Network Infrastructure
5. Maintain and update firewall settings
6. Monitor and maintain computer systems and networks, routers, switches, voice circuits, leased lines, telephone lines, etc for the smooth operations of the Company
7. Assist IT Manager in implementing information and cyber security and control structures
8. Handle system backup, storage management and system recovery.
9. Conduct servers backup (daily/weekly/monthly backup)
10. Handle renewal of maintenance services for IT equipment/ software licenses
11. Perform tests and evaluations on new software and hardware
12. Liaise with vendors for IT equipment purchase and technical support
13. Liaise with vendors for new voice circuits, leased lines, data subscriptions, etc
14. Check invoices from vendors & perform cost allocation (Voice circuits & data subscription) for Finance
15. Provide desktop support duties
16. Workstation and trading phone setup for new users
17. Install and configure computer hardware, software, systems networks, printers and scanners, etc.
18. Provide technical support for User Desktops, BT Trading system, voice circuits, etc across the company (in person or over phone)
19. Support of desktop applications like Bloomberg and Refinitiv related applications
20. Troubleshoot hardware and software issues
21. Rollout Windows updates and patches
22. Regular checks for PC and Server OS patches and updates

2. Others

1. Assist in office renovation
2. Shifting of User positions or desk positions
3. Perform duties of an SMO – Safe Management Officer (acting as a back-up for the main SMO)
4. Any adhoc assignments by Management

Requirements

- Minimum Diploma in Information Technology related field

- Minimum 1 year of experience

- Experience in firewalls, routers and switches configurations

- Experience in MS Active Directory Account, MS Exchange, VMWare and Linux administration

- Meticulous, resourceful, independent, good interpersonal skills and sense of responsibility

- Possess MCSA, MCP, CCNA knowledge and working experience in financial sector will be added advantage

- Good interpersonal skills

- Willingness to work on weekends and public holidays occasionally

Specific Job Role/Scope:

• Work together as a team at Import Billing section. Generate invoices, resolving customer questions and liaise with account holders on quotation.
• Liaise with Finance department on invoice approval and maintain good communication and teamwork with other departments.
• Accountable to Import Team Leader for the efficient operation of Import Services - Import Billing

Responsibilities and Duties:

• Performing day to day billing operations.
• Checking invoices and its accuracy.
• Sending of E-invoices to customers and overseas agents within deadline.
• Liaise with finance department on recovery matters.
• Submit monthly report.
• Monitor shipments pending for Routine Order advice.
• Attend to enquiries, complaints and request from inter department / within department / customers and overseas agent.
• Attend import monthly meeting.
• Undertake projects / work improvement.
• Assist Manager / Supervisor to enforce operational system/requirements.

Job Requirements:

. Min. 1 year experience in airfreight industry

. Min. 1 year experience in billing

. 5.5 working days (Alternate Saturday)

~ 5 days work week, Monday - Friday 9am - 6pm

~ Location: Tanjong Pagar

~ Audit experience is a must

~ 6 months contract and convertible to permanent

Our client is a solar energy solution provider in Singapore

Responsibilities:

• Maintain and review financial records.
• Ensure compliance with accounting and tax laws.
• Prepare budgets regularly.
• Monitor expenditure and profits and providing reports.
• Evaluate internal management systems, procedures and risks in order to provide recommendations.
• Managing business accounts and preparing financial statements.

Requirements:

• Previous working experience as an Accounting Officer.
• Knowledge and competency in accounting principles.
• Proficiency in management systems.
• Administration skills.
• Proficiency in MS Excel and other accounting software.
• A degree in Accounting or similar.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or email to submit your resume.

We regret only shortlisted candidates will be notified.

Stafflink Services Pte Ltd

EA Licence No.: 04C4294

EA Personnel: Jason Bong Wee Kiat

EA Personnel Reg. No.: R23116067

We take great pride in delivering impeccable hospitality at the Hotel Miramar Singapore. Our well-equipped hotel is dedicated to providing modern, comfortable living and unparalleled friendly service. Our exceptional location is also one of the many reasons people choose to stay with us. We offer opportunities for career stability and advancement. We welcome you to join us!

The ideal candidate is a motivated, well-organized individual who possess strong leadership, analytical skills, problem-solving abilities, and collaboration skills.

Highlights:

• Attractive Salary Package with AWS and Performance Bonus
• Staff meals, dental and medical benefits, birthday voucher, F&B discounts, and complimentary season parking for staff.
• Career Progression
• Training Opportunity

Responsibilities:

• Manages Key Access Control
• Maintain the Log Book for contractors working in the hotel in accordance with company’s health and safety policies
• Operates, checks and performs security surveillance on the CCTV system
• Patrol the hotel building, premises and perimeter on a daily basis ensuring safety, and send reports.
• Member of the CERT team to provide assistance during the triggering of a fire alarm
• Regulate traffic control at the driveway
• Monitor suspicious packages and be aware of bomb and terror threat procedures
• Investigate and report all allegations of theft, criminal damage and other incidents
• Maintain the Security Log Book and send Incident Reports
• Manage undesirable behaviour in a professional manner, intervening and defusing potential altercations
• Handle Loss and Found items
• Liaise with Police in the absence of Security Supervisor
• Report any maintenance or hazard issues to the supervisor on duty
• Adhere to all Health and Safety Regulations
• Any other duties assigned by the Security Supervisor.

Requirements:

• 6 days’ work week.
• Possesses valid Security License issued by PLRD/SIRD.
• At least 1 year of experience in a similar capacity in the Hospitality industry.
• Positive attitude and able to take responsibility.
• Able to communicate clearly and work in a team.
• Able to work on rotating shifts, weekends and public holidays.
• Computer literate

HOW TO APPLY:

We want to hear from you! Interested candidates are invited to email your updated resume by 18 Jan 2025.

Walk-In (Singaporean/Permanent Resident only) :

You can visit the HR Office at Hotel Miramar any time from Monday to Friday, between 10:00 AM and 4:00 PM. Find us at room #02-25.

*Ensure your resume provided to us does not contain your full NRIC number during your job application. Only short-listed candidates will be notified

Your are expected to be a determined and hardworking individual.

If you have no relevant experience or is a housewife, we expect you to learn fast and adapt quickly.

**And you must have a preference to work from home.

Job tasks include:

- communicating with new prospects and arrange sales appointments

- follow up with existing clients to ensure they are happy with our service

- coordination work between sales and administration service

- you are expected to work FROM HOME, so you must be disciplined and independent.

Job Responsibilities:

• Inspect and identify potential hazards in the workplace to ensure a safe environment.
• Conduct regular inspections of work areas to verify compliance with workplace safety and health regulations.
• Inspect and assess equipment to confirm it is in good working condition and does not pose environmental or health risks to users or the workplace.
• Recommend and implement solutions to address unsafe practices or conditions in the workplace.
• Perform risk assessments on work sites to identify and mitigate potential dangers.
• Prepare detailed reports on workplace safety assessments and findings.
• Manage all environmental health-related matters, including:
  1. Control and prevention of disease-bearing insects and rodents.
  2. Proper disposal and management of construction waste.
  3. Monitoring and mitigation of noise, air, and dust pollution.
  4. Prevention of earth littering and maintaining site cleanliness.
  5. Addressing siltation in drainage systems.
  6. Ensuring food hygiene standards are upheld in workers’ canteens, if applicable.
  7. Overseeing any other environmental health concerns.

Requirement:

• Diploma in any field.
• Registered Environmental Control Officer with NEA.
• At least 3 years of working experience.
• Preferably personnel specialized in Building Construction - Environmental/ Health/ Safety or equivalent.
• Candidate who possesses high experience will be considered for senior role.

An established Civil & Structural Engineering Consulting firm in Singapore requires the following:

Resident Technical Officer

Responsibilities:

• To assist QP(Supervision) on the site supervision and coordination works.
• To attend site meetings and resolve site technical issues.
• To review contractor’s submission.

Requirements:

• Registered with IES as Resident Technical Officers (RTO) in Singapore.
• Minimum 3 years of site experience and preferably in viaduct structures / MRT projects / road works or geotechnical works.
• Able to work independently as well as in a team.

Interested applicants, please write-in with detailed resume, stating personal particulars, current & expected salaries, availability and experiences to [email protected]

working days: 4 days work with 1 day off OR 3 days work with 1 day off

working hours: 12-hour permanent shifts

Salary range : $2540 - $3500

bonus provided

Job responsibilities:

- Incident response and managing security & safety systems

- Prevent unauthorized entry into premises

- Monitor CCTV - Patrolling and clocking

- Perform access control duties

Requirements:

- Incident response and managing security & safety systems

- Prevent unauthorized entry into premises - Monitor CCTV

- Patrolling and clocking

- Perform access control duties

*Able to start work within short notice will be highly advantageous.*

Please be notified that only shortlisted candidates will be notified

By submitting your personal data and/or resume, you give consent to the collection, use, and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

EA Personnel Name: YEO AHN AHN

EA Personnel No: R22109014

EA License No: 21C0845

Responsibilities:

• Manage, mentor and coach the relevant team members to achieve quality and productivity for optimal customer experience
• Train and upskill new and existing team members of the team, and provide actionable feedback
• Work closely with the senior management team to design & curate procedures for the best user experience.
• Attend and welcome visitors and customers by providing satisfactory customers service
• Maintain customer records and monitor their appointment
• To professionally and satisfactorily resolve customer complaints pertaining to products and services
• To Implement & improve customer retention practices
• To encourage a positive and cozy environment for the customers
• Assist in other area, if needed from time to time

Qualifications & Requirements

• Customer service enthusiast
• Prior experience in the customer service field
• Professional looking and well-groomed to the standards set
• Proficient communication skills
• Customer Service oriented and passionate about serving customers
• Ability to stay calm in any given situation
• Possess some degree of digital literacy
• Prior experience in the beauty line would be a plus

Mott MacDonald Singapore is currently looking for a Superintending Officer Representative on an upcoming large infrastructure project. As a Superintending Officer Representative, you will play a crucial role in overseeing and managing construction projects to ensure they are completed on time, within budget, and to the highest quality standards. You will act as the primary point of contact between the project stakeholders, ensuring effective communication and coordination throughout the project lifecycle.

Key Responsibilities:

• Project Oversight: Monitor and supervise construction activities to ensure compliance with project plans, specifications, and regulatory requirements.
• Quality Control: Conduct regular inspections to ensure the quality of work meets the required standards and specifications.
• Coordination: Facilitate communication and coordination between clients, contractors, architects, and other stakeholders.
• Progress Reporting: Prepare and present regular progress reports to clients and senior management, highlighting any issues or delays.
• Problem Solving: Identify and resolve any issues or conflicts that arise during the construction process.
• Budget Management: Monitor project budgets and expenditures, ensuring cost-effective solutions are implemented.
• Safety Compliance: Ensure all construction activities adhere to safety regulations and best practices.

About You:

• Minimum fifteen (15) years working experience in civil infrastructure or building development or airfield or similar works as an Engineer/ Project Manager in construction contract administration for works of similar nature.
• Possess an Engineering degree recognized by Professional Engineers Board of Singapore.
• Completed at least a project of similar nature as a S.O Rep or equivalent using PSSCOC or equivalent.
• Experienced and conversant with statutory code, PSSCOC or equivalent, contract administration management of claims and Extension of Time, progress reporting, requirements for site management and supervision, project execution plan and quality control procedures.

Roles and Responsibilities

1. Administers members’ booking of the Sports facilities.
2. Assists in tabulating scores and coordinates events / tournaments.
3. Basic knowledge of Gym equipment / machines.
4. Cleaning the gym equipment / machines daily.
5. Ensures that the Sports’ outlet counter is clean and tidy at all times.
6. Checks the condition of the equipment.
7. Ensure members comply with the House rules.
8. Conducts regular checks at all the sports facilities to ensure they are in good condition.
9. Ensures all equipment & facilities are well-maintained and reports to Executive if any repair or upgrading is necessary.
10. Ensures that all billing chits are in running order.
11. Ensures that there is enough billing chit paper and printer paper.
12. Assist in Sports / Social Events / Programs.
13. Performs any other duties as assigned by the Head of Department / Executive.

Job Requirements

• GCE ‘O’ Level, preferably with one year of related working experience.
• A team player with positive working attitude.
• Customer-oriented and good initiatives.
• PC literate.

The Write Connection (TWC) specialises in English and Writing classes for primary and secondary level students. With a team of over 100 dedicated professionals, our mission is clear: to nurture generations of critical, compassionate thinkers. We are committed to delivering exceptional, well-rounded English enrichment that empowers our students to succeed academically and beyond.

Our Customer Service Officers (CSOs) play a pivotal role in upholding our commitment to excellence. As the first point of contact, CSOs deliver outstanding service by leveraging their product knowledge and communication skills to exceed customer expectations. In this role, you'll provide personalised support, build lasting relationships, and contribute to a positive, collaborative team environment.

If you’re passionate about customer engagement, thrive in a dynamic setting, and are eager to make a difference, we invite you to join our team. Apply today for a fulfilling career where excellence and teamwork are at the heart of everything we do!

Job Responsibilities

Sales & Leads Management

• Confidently share information about TWC programmes with current and potential customers to achieve the centre’s sales target.
• Identify customer needs and recommend the most suitable programmes to enhance their experience and satisfaction with TWC programmes.
• Proactively follow up on leads, arrange trial lessons, and assist customers in signing up for programmes.
• Respond to phone, email, and walk-in queries promptly and effectively.
• Actively participate in marketing promotional events, campaigns and outreach efforts to boost TWC programmes’ visibility and drive enrolments.

Customer Service

• Deliver outstanding customer service by promptly addressing inquiries, resolving concerns efficiently, and escalating complex issues when necessary to ensure timely resolution.
• Maintain a cheerful, professional demeanor in all interactions, fostering a welcoming environment where customers feel valued and supported.
• Actively listen to customer feedback and share valuable insights with the team to help improve our service offerings and delivery.
• Stay well-informed on the latest programmes and marketing updates to provide accurate and up-to-date information to the customers.
• Go the extra mile to make sure customers are satisfied and their needs are fully met.

Administrative Support

• Utilise company tools and systems to manage and track customer interactions, ensuring accuracy and timely responses.
• Maintain organised, accurate, and up-to-date records of customer interactions, follow-ups, key activities, and relevant data.
• Handle day-to-day administrative duties, such as scheduling student classes, managing enrolments, processing invoices, and ensuring accurate registration and enrolment data.
• Collaborate with team members to streamline processes and contribute to the continuous improvement of administrative efficiency.
• Provide assistance to teachers and students as needed, ensuring a positive experience for all.
• Other duties associated with the role and assigned by the line manager.

Work Hours

As a Customer Service Officer, you’ll benefit from a structured 5-day workweek, including one weekend day, designed to support a healthy work-life balance. Here’s what a typical week looks like:

• Weekdays: 12:30 PM to 9:30 PM (inclusive of a one-hour meal break)
• Saturday or Sunday: 8:30 AM to 6:30 PM (inclusive of a one-hour meal break)
• Days Off: Enjoy one weekday and one weekend off each week.
• Team Collaboration: Participate in an engaging, collaborative 2-hour team meeting each week to brainstorm, share insights, and grow together.

Work Location

Experience the variety and flexibility of working across multiple locations! While your primary work location will be based on operational needs, we value your preferences. We’ll carefully consider your preferred centers when determining your final placement, ensuring a work environment that suits you best.

Job Requirements

• Minimum GCE 'O' levels qualifications.
• At least 1 year of experience in customer service-related roles, preferably in an enrichment or education-related setting.
• Proficiency in using MacBook and G-Suite applications (e.g., Drive, Gmail, Docs, and Sheets).
• Strong communication skills in English, both spoken and written, with keen attention to detail.
• Sales experience or a proven track record of meeting sales targets is an advantage.
• Demonstrated excellence in customer service with the ability to handle customer needs effectively and efficiently.
• Demonstrates strong work ethics, including integrity, professionalism, and a commitment to excellence.
• Positive, approachable, and professional demeanor with excellent listening skills.
• Ability to work independently while also thriving in a collaborative team environment.
• Flexibility and willingness to work at different centers based on operational needs.

What we offer:

• Competitive remuneration
• Performance-based incentives.
• Opportunities for professional development and growth within the company.
• Be part of a vibrant, dynamic and collaborative team that fosters innovation, excellence, and a shared commitment to making a difference in education.

Staff Benefits:

• Comprehensive Medical and Dental benefits
• Birthday and Marriage leave
• Flexi Leave upon completing 1 year of service.
• Monthly Birthday celebration
• Team Bonding Activities
• Exclusive Staff discount for TWC lessons (50% off course fee for children of staff)
• Exclusive Staff discounts with various participating merchants

Duties and Responsibilities:

• Handle public complaints and feedback related to project site.
• Prepare letters and notices to communicate with community and residents regarding development of project.
• Implement public relationship programme.
• Arrange and attend meetings on public relation matters with project team where necessary.
• Prepare a monthly report to update on the feedbacks and complaints.
• Maintain good relationship with clients and residents.
• Assist other general administrative support to the project teams.
• Perform other duties as assigned.

Job Specification:

• Diploma or Degree in any field.
• Minimum 3 years’ relevant experience working in a public-facing role.
• Willing to work at site office environment.
• Good communication skills.
• MRT working experience would be an added advantage.
• Independent, possess excellent interpersonal and communication skills and emotional maturity.

Job Description & Requirements

Responsibilities You will manage customer accounts and be the point of contact for customers. You will be required to adopt a customer centric and professional approach with a high level of service quality in your interactions with the customer. You will also answer sales and general enquiries from customers.

Requirements:

Minimum GCE 'O' Level or diploma

Excellent communication and interpersonal skills Goal-oriented

Be Self- driven and prepared to take on new Challenges

Have Initiative patient and mature in thinking

Meticulous and analytical

Be able to work under tight timelines and pressure

Be Proficient in MS office

Singaporean & PR

You are expected to be someone who is hardworking and has a pleasant personality.

This position requires you to work from home most of the time so you must be able to work independently.

If you have no relevant experience - it is essential that you demonstrate the ability to learn fast and adapt.

Job scope details:

- establish rapport and build good relationships with customers

- be enterprising and work out solutions for customers, new or existing.

- involved in the presentation and troubleshooting for various scenarios.

- learn fast and understand the workflow

- able to implement ideas and instructions quickly.

Responsibilities :

• Address and resolve complaints or feedback promptly, implementing necessary corrective actions.
• Collaborate closely with all relevant stakeholders, including contractors, project managers, consultants, residents, and authorities, taking proactive steps to mitigate any issues related to construction activities.
• Liaise and coordinate with these parties to ensure smooth communication and project alignment.
• Develop and execute public relations programs or talks to inform the public about the project's progress.
• Design and implement public relations strategies specific to the project.
• Provide regular updates to management regarding public relations activities on-site.
• Maintain and update all related records diligently.

Requirements :

• A minimum of 3 years of relevant experience in the field is required for this role.
• Prior experience as a Public Relations Officer is essential.
• Preferably suited for candidates with LTA experience
  

Job Description

• Industry/ Organization Type: Security
• Position Title: Security Officer
• Working Location: Island Wide
• Working Hours: 6days (8.00am-8.00pm, off on weekdays)
• Salary Package: Basic Salary $2,870
• Duration: Permanent Role

Key Responsibilities

• Screen individuals, staff, and vehicles entering the premises, and conduct property checks to ensure safety.
• Patrol various areas to prevent theft and monitor for signs of fire, smoke, or leaks, ensuring all security systems and exits are functioning and secure.
• Control access by managing entry and exit points, conducting ID checks, and authorizing visitor and staff access.
• Respond quickly to alarms, fire incidents, and emergencies, including medical, criminal, and public order situations.
• Maintain detailed records of access and incidents, manage vehicle parking, and ensure all areas, including loading bays, are secured when not in use.

APPLY NOW!!!

• Valid PLRD license.
• Prior experience in security is preferrable.
• Strong observational and communication skills.
• Ability to handle emergencies and stressful situations calmly.
• Basic knowledge of security systems and protocols.
• Customer service oriented.
• Able to perform patrolling duties.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #71347 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131