#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top Reasons to work with TDCX

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

• Provide excellent support experience to customers via all relevant communication channels such as phone lines, online feedback forms, email and live chats.
• Identify customer's needs, researching any existing issue in order to provide strategic solutions that will best address customer's needs while ensuring that any existing confusion is clarified.
• Ensure first contact resolution and effective follow-up with Service partners and internal departments to ensure case closure in accordance to our service standards.
• Provide constructive feedback on tools, resources, procedures and guidelines to enhance workflow and the customer experience.
• Deliver the best services to customers to ensure the highest customer satisfaction with the right procedures
• Build sustainable relationships and engage customers by taking the extra mile
• Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least O/A/Diploma level in any field.
• Preferably with 2 years of working experience in the related field is ideal for this position.
• Possesses strong time management skills and is motivated to exceed expectations.
• Ability to multi-task and use information provided by customers to tailor responses and actions to meet specific needs.
• Must be a strong communicator, with an emphasis on effective listening and empathizing with customers, plus good phone etiquette (pace, tone, voice quality, grammar and articulation).
• Comfortable working with computers and the ability to work with multiple systems and the ability to learn and adapt to new ones.
• Excellent verbal and written communication skills in English and the language of the supporting market.

Who is TDCX?

TDCX provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

We are a fast growing organization and we are looking for Appointment Setting Officer to help to fix appointment with the clients. If you are looking for a part-time job you can contact us.

• Flexible timing
• Able to work independently
• Can work from home
• Nice work environment
• Training will be provided
• Basic pay plus incentives

Roles & Responsibilities

a) Perform environmental control/enforcement support to the team.

b) Identify any foreseeable risk of pollution arising from the workplace or work processes.

c) Propose practical action to eliminate any foreseeable ill-health, prevention of pollution at workplace.

d) Any other ad hoc duties required or assigned by Management that are relevant to the project.

Requirements

• Registered ECO (NEA)
• At least 2 years of relevant working experience
• knowledge of all relevant environmental policies, legislations, and guidelines, independent, with strong discipline and accountability.

Your are expected to be a determined and hardworking individual.

If you have no relevant experience or is a housewife, we expect you to learn fast and adapt quickly.

**And you must have a preference to work from home.

Job tasks include:

- communicating with new prospects and arrange sales appointments

- follow up with existing clients to ensure they are happy with our service

- coordination work between sales and administration service

- you are expected to work FROM HOME, so you must be disciplined and independent.

You are expected to be someone who is hardworking and has a pleasant personality.

This position requires you to work from home most of the time so you must be able to work independently.

If you have no relevant experience - it is essential that you demonstrate the ability to learn fast and adapt.

Job scope details:

- establish rapport and build good relationships with customers

- be enterprising and work out solutions for customers, new or existing.

- involved in the presentation and troubleshooting for various scenarios.

- learn fast and understand the workflow

- able to implement ideas and instructions quickly.

Roles & Responsibilities

· Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally

· Analyze staff evaluations and feedback to improve the customer’s experience

· Project future needs for goods and cleaning products; order accordingly

· Oversee health code compliance and sanitation standards

· Seek ways to cut waste and decrease operational costs

· Generate weekly, monthly, and annual reports for the management

· Train new employees and provide ongoing training for all staff

· Attend quarterly P&L meetings

~ 5 days work week, Monday - Friday 9am - 6pm

~ Location: Tanjong Pagar

~ Audit experience is a must

~ 6 months contract and convertible to permanent

Our client is a solar energy solution provider in Singapore

Responsibilities:

• Maintain and review financial records.
• Ensure compliance with accounting and tax laws.
• Prepare budgets regularly.
• Monitor expenditure and profits and providing reports.
• Evaluate internal management systems, procedures and risks in order to provide recommendations.
• Managing business accounts and preparing financial statements.

Requirements:

• Previous working experience as an Accounting Officer.
• Knowledge and competency in accounting principles.
• Proficiency in management systems.
• Administration skills.
• Proficiency in MS Excel and other accounting software.
• A degree in Accounting or similar.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or email to submit your resume.

We regret only shortlisted candidates will be notified.

Stafflink Services Pte Ltd

EA Licence No.: 04C4294

EA Personnel: Jason Bong Wee Kiat

EA Personnel Reg. No.: R23116067

Working Days & Hours: 5 days, 8am-5:30pm
Salary: Up to S$3,500
Location: Bukit Gombak

Responsibilities:

• Lead, support, and evaluate the performance of the accounts payable team.
• Validate data and process various types of vendor invoices and employee reimbursements.
• Oversee daily department operations to ensure accuracy and timely completion.
• Maintain detailed and accurate financial records and client information.
• Compile, analyze, and present financial reports to management and stakeholders.
• Establish and drive the achievement of departmental goals.
• Build and maintain positive relationships with team members, clients, and vendors.
• Ensure compliance with company policies, procedures, and controls, ensuring accuracy and efficiency.
• Develop standardized processes to enhance internal efficiency, including creating templates for company-wide use.

Requirements:

• Diploma or Bachelor’s degree in accounting, finance, management, or a related field.
• Strong communication and interpersonal skills.
• Proficiency in MS Excel; experience with SAP is an advantage.
• Strong planning and problem-solving abilities.
• Prior supervisory experience is an asset.

Responsibilities (includes but not limited to):

• Checking-in, greeting passengers upon their arrival and ensuring a smooth departure process.
• Front-desk duties at exclusive premier lounges.
• Oversee and lead a team of passenger service agents.
• Make final decisions in ensuring a positive passenger experience and satisfaction.
• Guide, develop, motivate, and mentor your team to the best of discipline standards.
• Ensure that compliance standards and SOPs are met.
• Assist Duty Manager accordingly. (eg: Daily deployment)

Requirements:

• Local Diploma (Service, hospitality, tourism or related disciplines preferred)
• PR with non-local diploma, and NITEC holders, will be considered for Customer Service Agent role instead
• Cheerful with pleasant communication skills
• Proficient in English and a second language for effective communication with international passengers
• Comfortable with working 6-days work week, rotational shifts (Morning / Afternoon / Overnight)
• Work in Changi Airport

Benefits:

• Shift allowance
• Staff transport after midnight
• OT pay after 44hours work/week
• Entitled to

1) AWS

2) Performance bonus

3) Joining bonus

We regret that only shortlisted candidates will be notified.

By sending us your personal data and/or resume, you are deemed to consent to AM Recruitment Pte Ltd or its agents to collect, use and disclose your personal data and/or resume for the purpose of processing and administrating this job application.

Registration No: R1434599 (Loh Ling Na, Lorinna)

EA Licence No: 23C1821 (AM Recruitment Pte Ltd)

• Welcoming guests upon their arrival at the hotel and assist them in handling their luggage and directing them to the front office reception for check-in.
• Assist in the loading and unloading of guests’ luggage (upon guests’ arrival & departure), count the number of pieces of luggage to ensure that no luggage goes missing.
• Ensure that the drive-in / driveway is clear at all times to facilitate loading and off-loading of luggage.
• Assist guest on their transportation needs and recommend the use of hotel facilities whenever possible.
• Deliver guests’ correspondence and packages to rooms or wherever designated.
• Ensure the workplace is clean and well maintained at all times.
• Escort guests to their rooms, explaining the facilities of the hotel etc.
• Assist in driveway as required.
• To report on any loss and found item.
• Any other duties within reasonable scope as assigned.

Job Requirements:

• Prior experience in guest service and support operations would be an added advantage although training will be provided.
• Ability to converse in basic English for interaction with guests / understanding guests’ needs & request.
• Able to maintain a friendly and positive demeanor.
• A team player with the ability to work with minimum supervision.
• Able to perform 10 or 12 hours shift duties and able to work on weekend and during public holidays.
• Able to adhere to standard operating procedures / policies on workplace safety.

Job Description

• RTOs shall provide standing supervision of all civil and structural works to ensure compliance with the following authorities' requirements:
• The inspection of the bus depot involves the demolition and removal of the existing Pasir Panjang Distripark. Following this, the construction will take place for main depot building, dormitory and administration office.
• Supervise and monitoring of contractors’ work to ensure they are carried out in accordance with the provision in the contract document.
• To monitor the progress and assist Resident Engineer on structural inspection on all Structural works according to the approved drawings issued.
• Reject poor quality of works at site and inform RE to raise non-conformance notice.
• To ensure all building works are carried out in accordance to the design and specifications as specified in the terms of contract.
• Liaise with contractors in the coordination of site work
• Ensure contractors maintain work safety and housekeeping of the site.
• Checking of all drawings, specifications and schedule of works at site.
• Monitor and report progress of the works on site
• Undertake any other duties related to the project assigned.

Job Requirements

• The RTO shall have minimum three (3) years of relevant experience in projects similar in nature to the Works in the Civil Contract.
• All RTO shall have a diploma in the civil discipline or equivalent and be accredited by JAC of IES/ACES as QSS.
• RTOs should also have experience in supervision of installation of monitoring instruments, collation of monitoring data and use of software for presentation of monitoring data for analysis and interpretation.

Work During Office hour

Monday to Friday: 8:30 a.m. to 5:30 p.m.

Saturday: 8:30 a.m. to 12:30 p.m. (Willing to work on rotation shifts)

Sunday and Public Holiday: 00:00 hours onwards or otherwise advised by project officer depending on LTA’s contractor work schedule.

• Welcoming guests upon their arrival at the hotel and assist them in handling their luggage and directing them to the front office reception for check-in.
• Assist in the loading and unloading of guests’ luggage (upon guests’ arrival & departure), count the number of pieces of luggage to ensure that no luggage goes missing.
• Ensure that the drive-in / driveway is clear at all times to facilitate loading and off-loading of luggage.
• Assist guest on their transportation needs and recommend the use of hotel facilities whenever possible.
• Deliver guests’ correspondence and packages to rooms or wherever designated.
• Ensure the workplace is clean and well maintained at all times.
• Escort guests to their rooms, explaining the facilities of the hotel etc.
• Assist in driveway as required.
• To report on any loss and found item.
• Any other duties within reasonable scope as assigned.

Job Requirements:

• Prior experience in guest service and support operations would be an added advantage although training will be provided.
• Ability to converse in basic English for interaction with guests / understanding guests’ needs & request.
• Able to maintain a friendly and positive demeanor.
• A team player with the ability to work with minimum supervision.
• Able to perform 10 or 12 hours shift duties and able to work on weekend and during public holidays.
• Able to adhere to standard operating procedures / policies on workplace safety.

Job Description & Requirements

• Welcoming guests upon their arrival at the hotel and assist them in handling their luggage and directing them to the front office reception for check-in.
• Assist in the loading and unloading of guests’ luggage (upon guests’ arrival & departure), count the number of pieces of luggage to ensure that no luggage goes missing.
• Ensure that the drive-in / driveway is clear at all times to facilitate loading and off-loading of luggage.
• Assist guest on their transportation needs and recommend the use of hotel facilities whenever possible.
• Deliver guests’ correspondence and packages to rooms or wherever designated.
• Ensure the workplace is clean and well maintained at all times.
• Escort guests to their rooms, explaining the facilities of the hotel etc.
• Assist in driveway as required.
• To report on any loss and found item.
• Any other duties within reasonable scope as assigned.

Requirements:

• Prior experience in guest service and support operations would be an added advantage although training will be provided.
• Ability to converse in basic English for interaction with guests / understanding guests’ needs & request.
• Able to maintain a friendly and positive demeanour.
• A team player with the ability to work with minimum supervision.
• Willing and able to perform 9 or 12 hours shift duties and able to work on weekend and during public holidays.
• Able to adhere to standard operating procedures / policies on workplace safety.

• Scope of work consist of Architectural supervision for Alteration & Addition (A&A) works within National University of Singapore.

• Experience working in construction projects in National University of Singapore is a plus

• Please email the following below by 28 Jan 2025 to: [email protected]

i. your full resume, contact number(s)

ii. present / expected salaries

iii. track record over the last 10 years

iv. copy of valid RTO certificate

v. client testimonials / feedback (if any) and reference of project supervision (RTO inspection forms / reports of a completed project that is non-confidential)

Specific Job Role/Scope:

• Work together as a team at Import Billing section. Generate invoices, resolving customer questions and liaise with account holders on quotation.
• Liaise with Finance department on invoice approval and maintain good communication and teamwork with other departments.
• Accountable to Import Team Leader for the efficient operation of Import Services - Import Billing

Responsibilities and Duties:

• Performing day to day billing operations.
• Checking invoices and its accuracy.
• Sending of E-invoices to customers and overseas agents within deadline.
• Liaise with finance department on recovery matters.
• Submit monthly report.
• Monitor shipments pending for Routine Order advice.
• Attend to enquiries, complaints and request from inter department / within department / customers and overseas agent.
• Attend import monthly meeting.
• Undertake projects / work improvement.
• Assist Manager / Supervisor to enforce operational system/requirements.

Job Requirements:

. Min. 1 year experience in airfreight industry

. Min. 1 year experience in billing

. 5.5 working days (Alternate Saturday)

- Oversee operations and cleanliness on ground

- Perform general cleaning to maintain cleanliness

- Manage customer complaints in professional manner

- Manage manpower deployment

- Conduct site inspections to ensure compliance with health and safety standards

- Prepare operations reports and other administrative duties

- Any other related duties assigned by manager

You are expected to be someone who is hardworking and has a pleasant personality.

This position requires you to work from home most of the time so you must be able to work independently.

If you have no relevant experience - it is essential that you demonstrate the ability to learn fast and adapt.

Job scope details:

- establish rapport and build good relationships with customers

- be enterprising and work out solutions for customers, new or existing.

- involved in the presentation and troubleshooting for various scenarios.

- learn fast and understand the workflow

- able to implement ideas and instructions quickly.

1) Plan, manage, inspect, compile service reports for Routine Maintenance for M&E Systems

2) Prepare quotation via Schedule of Rates for any repairs or new works

3) Attend to Fault calls for emergency/critical M&E systems

4) Attend to any meetings as arranged by superior

5) Any other works assigned by superior

6) Provide Support in project works

Requirement

1) Nitec / Diploma in Electrical

2) Candidate with no Qualification but with relevant experience may be considered

3) Fresh graduates are welcome to apply

Responsibilities:

• Assist the operation team in planning construction works to ensure the projects meet the budget and due date.
• Conduct site visits to monitor the project progress.
• Coordinate with contractors, suppliers, and clients to ensure project alignment and timely completion.
• Manage workers to ensure they complete the tasks according to instruction given.
• Track and report project progress to project manager, including work schedule, overtime arrangement, budgets, and resource used.
• Ensure all project documentation is up-to-date and properly maintained.
• Ensure all project meet the requirement of safety standards and SOP.
• Help to resolve issues at work site.

Requirements:

• Minimum Diploma in Construction Management, Engineering, Interior Design or related professional certification.
• 1 - 2 years of experience in project management or a related role in construction industry.
• Knowledge of safety standards and regulatory compliance in the construction industry.
• Strong organizational and multitasking skills with attention to detail.
• Strong problem-solving and decision-making abilities.
• Good communication skills to work effectively with contractors, workers, and clients.
• Ability to read and interpret construction and technical specifications.
• Ability to prioritize and manage tasks effectively in a fast-paced environment.

The Safety Officer duties and responsibilities are as follows:

• Ensure all Statutory act & regulations, company safety rules & regulations and code of practice are implemented and complied by all staff.
• Review and recommend necessary changes regularly to the safety management system to keep it updated with the applicable local legislation.
• Conduct safety training related to the activity based on Safe Work Procedure / Risk Assessment.
• Manage Safety Audits on site.
• Review all risk assessments and risk management internally and externally.
• Conduct monthly WSH Committee Meeting and put up safety reports.
• Conduct monthly Mass Toolbox Meeting and participate in the Daily Toolbox Meeting.
• Enforce house rules on all stake holders and take action when necessary for noncompliance.
• Work closely with the project team to eliminate security, safety, health and environment hazards.
• Ensure legal compliance to all statutory safety and environmental regulations and timely submission of mandatory documents.
• Liaise with relevant authorities on matters pertaining to occupational safety and health.
• Advice Project Director/Manager in occupational safety and health.
• Inspection of site to ensure all facilities and equipment relevant to the maintenance of environmental health is in proper working condition.
• Manage incidents' investigations, recommend corrective actions and follow-up on the implementations and effectiveness of actions taken
• Review and maintain site's environmental, health and safety records
• Ensure PTW supporting documents are valid and in place for operational performance
• Other duties as assigned by the Departmental Manager.

Requirements:

• Registered WSHO and ECO
• Min 5 years of HDB/Commercial project experience required
• Minimum Diploma in Engineering, Occupational Safety, Occupational Health or other relevant discipline

Job Description:

• Minimum 8 years of architectural experience with recognised Diploma in relevant field, and at least 5 years of experience in construction supervision for projects of similar scale and complexity in local context.

• Work as Resident Technical Officer to our LTA projects, to assist and report to RE and SRE to monitor all site activities, and any incident, including near-misses. Report any non-compliance to RE and Qualified Person Supervision (QPS).

• Assist Engineer in carrying out supervision for related works include but not limited to replacement and extension, construction and reconfiguration of viaduct/ bridge works, and associated civil works, proposed new flexible pavement and infrastructure, re-alignment of roadways, fencing and construction.

• Prepare daily reports at regular basic and as required by clients.

• Supervise all construction activities and ensure compliance to all plans/drawings, risk assessment and specifications.

• Willing to work on rotation shifts.

• Ensure compliance to all health and safety policies.

• Ensure that contractor and their subcontractor comply with client's safety requirement, and safety checklists are follow.

• Reject poor quality of works at site and inform RE to raise non-conformance notice.

• Assist RE to manage and maintain records and documentation on field or site changes and to monitor adherence to construction schedule.

• Carry out standing supervision for critical site activities based.

• Preferably PR and Singaporean.

What you'll be doing

• Respond to customer inquiries and concerns in a timely manner.
• Resolve customer issues efficiently and effectively, providing solutions and alternatives as needed.
• Provide accurate and helpful information to customers, addressing their needs and expectations.
• Collaborate with internal teams to resolve customer issues and improve overall customer experience.
• Deliver exceptional customer service, ensuring customer satisfaction and loyalty.
• Represent the company in person, visiting hospitals to show concern and support for injured customers
• Attend funeral services or wakes for fatal cases, as necessary, to demonstrate empathy and respect.

What we're looking for

• Excellent communication and interpersonal skills, with the ability to interact with customers from diverse backgrounds
• Strong problem-solving and ability to think critically
• Possess positive attitude, initiative, a team-oriented mindset.
• Ability to handle multiple customer interactions simultaneously while maintaining a high level of service
• Ability to work in a fast-paced environment and adapt to changing situations
• Proficiency in Microsoft Office and basic computer skills

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

ReplyForward

Job Description

• Industry/ Organization Type: Logistics
• Position Title: Customer Service Officer
• Working Location: Changi Airfreight Center
• Working Hours: 5.5 days, Mon - Fri (9 am – 6 pm) / Sat (9 am – 1 pm) (alternate Saturday upon confirmation)
• Salary Package: Up to $2600 + AWS + Performance Bonus
• Duration: Permanent Role

Key Responsibilities

• Handle daily rate enquiries from local customers and overseas agents.
• Timely response for all enquiries with multiple solutions and accuracy.
• Communicate and coordinate with operations team for efficient execution of shipments.
• Understand and analyse market trends, assist in providing pricing strategies for clients.
• Develop key account business through regular communication, efficient pricing and follow ups.
• Report generation.
• Other ad-hoc duties that may be assigned.

APPLY NOW!!!

• Candidates without experience are welcome to apply. Training will be provided.
• Proficient in Microsoft Office.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #68502 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

1. Schedules travel for company passengers on all modes of transportation, including the company aircraft;
2. Schedules ground transportation and accommodations for crewmembers and passengers;
3. Schedules company aircraft for flights and maintenance;
4. Enters flight times and keeps department flight records;
5. Retains passenger manifests and logs for all flights;
6. Maintains current information on the location of Asian Corporate Aviation Management aircraft;
7. Provides flightcrews with Flight Plan and weather information;
8. Arranges aircraft fueling for trips;
9. Obtains, for passengers and crewmembers, any necessary landing / overflight permits, slots,and/or visas when flying into and out of foreign countries;
10. Selects and arranges Fixed Base Operators (FBOs);
11. Assists Flight Attendants with catering orders;
12. Assumes any duties delegated by the Head of operations.
13. Maintain currency of aircraft-related subscription
14. Review and update technical documents (e.g. manuals and workflows)
15. Distribute project-related copies to internal teams
16. Create templates for future use
17. Retrieve files as requested by employees and clients
18. Manage the flow of documentation within the organization
19. Maintain confidentiality around sensitive information and terms of agreement
20. Prepare ad-hoc reports on projects as needed
21. Assist with organizational audits where required