Responsibilities:

• Assist in recruitment process such as job posting, short listing and scheduling of suitable candidates for interview.
• Onboarding and Offboarding for Employee (SG/SPR/Foreign Workers holding WP, SP, EP).
• Coordinate and administer training & development programs including submitting of claims/training grants to various government agencies, onboarding and on-the-job training, etc.
• Execute all new employee records including Employment Agreements, signed position descriptions and employee handbook
• Payroll, CPF, and bonus processing.
• Work Pass, SPass, EPass Application, Renewal and Cancellation.
• Handles matters related to general worker such as dormitory arrangement, update residential address via MOM OFWAS system, CSOC, Coretrade, levy waiver, medical checkup for new hire and monthly renewal workers.
• Conduct and complete market surveys from MOM, IRAS, CPF, WDA and various HR related surveys.
• Mediate and resolve worker-related concerns and issues.
• Arrange and coordinate events and celebrations for employee welfare such as birthday celebrations, festive celebrations, bonding programmes.
• Other ad-hoc duties as assigned by the Management.

Requirements:

• Related experience in Construction or M&E Industry is added advantage.
• Minimum diploma or equivalent.
• Strong knowledge in Singapore employment laws and practices.
• Able to meet deadlines.
• Possess good communication and interpersonal skills.
• Proactive and meticulous.
• Strong ability to multitask.

Responsibilities

• Treaty Technical Accounting (both Inwards and Outwards)
• Ensure that all Treaty Statement of Accounts from Brokers/Cedants are furnished and booked on a timely and accurate basis
• Prop Treaty: Checking/booking SOA, Estimates Premium, Profit Commission, Sliding Scale Commission and Cash Calls. Maintaining Outstanding Loss Reserves. Follow up on Cash Calls refunds.
• Non Prop Treaty: Checking/booking MDP, Estimates Premium, Premium Adjustment and Reinstatement Premium.
• Credit Control
• Review our aging report and ensure that reconciliation and chasers are done
• Reconciling statements of account with cedants/brokers to reduce outstanding amount.
• Preparing settlements
• Allocate receipts/payments in system
• Attend to Internal/External Auditors queries
• Liaise with Underwriters/Clients/Brokers on discrepancies in SOAs
• To coordinate with underwriters on policy terms
• To coordinate with claims handlers on claim payables
• Other projects / duties assigned

Requirements:

• Minimum Diploma in Accounting/Finance or related field or equivalent
• Strong interpersonal & communication skills
• Approachable and a good team player

Interested candidates who wish to apply for the advertised position, please click on "Apply Now". We regret that only shortlisted candidates will be notified.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA License No. 01C4394 • EA Registration No. R23114347 (Pang Xue Ni)

Responsibilities:

• Develop and execute creative marketing and communication strategies, plans and approaches to the market
• Create and manage special events and campaign calendar
• Initiate new creative solutions to support company's business operation
• Creating of marketing material and proposal kits
• Responsible for content management and oversees company's various social media profiles and respond to reviews/enquiries
• Lead in outreaching to different partners and digital platforms for branding and marketing opportunities
• Any other duties as assigned

Requirements:

• Degree or Diploma in Marketing Mass Communications, Creative Media Design, Digital marketing, Marketing, Advertising and relevant fields
• Preferably work experience in handling E-commerce platform
• Proficient in MS Word, Excel and PowerPoint and knowledge in Photoshop, Illustrator and video editing software
• Knowledge in other word processing and web analytics tools will be an advantage
• Creative, detail-oriented, proactive and result-oriented
• Able to work independently and meet deadlines

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

About our client: Our client is an international engineering and project management consultancy that specializes in infrastructure and environmental projects.

*Please note that this role will be hired on a contract basis to support our client's project.

*Work Location: Tuas

*Salary range: $5,000 - $5,500 + gratuity bonus

About the role:

• Assist Resident Engineer in daily close supervision and coordination duties

• Inspect and supervise Contractors’ works and tests to Approved Drawings and Specifications

• Keep quality records of all works, monitor and report on work progress

• Responsible for the consistency of quality assurance inspections and testing for works

• Implement quality assurance plan in a well-coordinated manner

• Coordinate with Contractors in the execution of works

About you:

• Diploma in Electrical Engineering

• Registered as Resident Technical Officer with the Joint Accreditation Committee of the Institution of Engineers Singapore / Association of Consulting Engineers Singapore

• At least 5 years of relevant experience in quality assurance inspections on large infrastructure project, power, oil & gas or waste/water management projects in Singapore, particularly for power transformers, MV switchgears, EDG, MV VSD, LV VSD, distribution transformers, MV/LV busducts, LV switchgear, MCC, UPS and DC chargers. Knowledge of MV and LV power cable installations, control and instrument cablings.

• Site inspection experience in for electrical and instrumentation installations and commissioning.

• Analysis capability of rational of EICA installation

• Dealing with EPC contractors and report to lead EICA engineers on observations.

• Assist lead EICA engineer in daily site works and facilitate coordination with client.

About you:

• Degree holder in Electrical Engineering
• The Engineer shall have at least 5 years of relevant engineering experience in delivery of large scale industrial/ utilities projects (e.g. waste, water, oil & gas or power) or relevant experience in delivering large solid waste management projects (e.g. WTE, sludge incineration, materials recovery and food waste treatment).

*Please note that only shortlisted candidates will be contacted.

EA Name: Kingsforce Management Services Pte. Ltd.

EA License: R1325507

EAP Name: Paola Jane Ofrasio Fajardo

EAP Reg. No: R1325507

Our client is a MNC company, one of the leading players in the FMCG sector. Due to business needs, they are now recruiting a Customer Service Officer to be part of their team for ongoing transformation projects. They are located in the West – easily accessible.

Responsibilities of Customer Service Officer:

• Communicate and work closely with the various teams on the reception of customer orders, and liaise with the various customers accordingly on receipting/forecasting
• Input/Maintain data records using the company’s system for the various customers job orders
• Prepare the various customers’ account summary/statement and manage the invoicing process
• Address/Resolve the various customer concerns effectively and efficiently
• All other adhoc duties as assigned

Requirements:

• Minimum Diploma in any field of studies
• Minimum 2 years of relevant working experience in telesales

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Job responsibilities

• Replacement of toners for printers situated at the Level 18 HELIOS office and studysite.
• Setting up / Relocation of IT and lab equipment.
• Install and maintain software that is approved for installation/use in the HELIOS project.
• Provide technical support of IT equipment to more than 40 HELIOS staff across 7 clinical stations, including but not limited to printer support.
• Maintain and troubleshoot hardware/software issues of all IT equipment in use by HELIOS staff, including but not limited to sourcing for repair/replacement where necessary.
• Escalate Level 2 (L2) issue to Helios in-house IT team and ensure timely resolution.
• Perform data backup on lab equipment before clearing device memory buffer.

Requirements

• Diploma or Degree in IT or Computer science
• Relevant working experience

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Accounts and Admin Executive who can help support us through the next phase of the growth and development roadmap.

Duties

• Assist in all accounting matters and responsible for monthly accounting reconciliation
• Responsible for all payroll functions in the organization
• Data entry for maintenance of proper filing system, ensuring all records are in proper order
• Prepare monthly statement claims, GST, CPF and related bills
• Involved in HR duties such as but not limited to, work pass application, payroll processing and maintenance of Employee files
• Perform general administrative duties
• Other ad-hoc duties assigned

Requirements

• Diploma / Degree in Accounts / HR / Admin related field
• At least 1 year of relevant experience in Accounting firm
• Able to work independently in a fast-paced environment.
• Proficient in Microsoft Excel

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

Email Address: [email protected]

We regret that only the shortlisted candidates will be notified.

• MNC
• Mon to Fri, 8.30am to 5pm
• location: West

Responsibilities:

• Process payroll for Singapore employees
• Coordinate with HR to maintain accurate SAP employee data for payroll, retaining documentation for audits.
• Respond to employee inquiries regarding payroll promptly.
• Act as the point of contact for payroll and timekeeping systems, handling troubleshooting.
• Prepare and provide payroll, travel, and business expense information for month-end and ledger posting.
• Track and recharge payroll-related costs to affiliates.
• Complete and review periodic and year-end reporting.
• Respond to auditor inquiries and local tax/government requests.
• Provide support in Finance/payroll system testing and implementation projects.
• Assist in testing employee data integrity with payroll vendor.

Requirements:

• Diploma or Bachelor’s degree in Finance, Accounting or any other relevant discipline.
• Strong knowledge of local personal tax regulations and implications
• Firm understanding of payroll processing principles
• SAP / ERP systems, Finance and Accounting system knowledge
• Proficiency in the use of Microsoft Suite especially Excel and Word

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or email to submit your resume.

We regret only shortlisted candidates will be notified.

Stafflink Services Pte Ltd

EA Licence No.: 04C4294

EA Personnel: Tiang Wan Ying

EA Personnel Reg. No.: R1767473

Job Description

Collaborate with Tokyo HQ, Department Head and local staff at offices and subsidiaries, to develop new energy related projects, especially for hydrogen and e-fuel (i.e. SAF and e-Methanol) related projects, that are in line with MC Next Generation Energy Business Group strategy.

• As a part of project development team members, support i) execution of hydrogen demonstration project funded by Singapore government, ii) development activities of a) hydrogen commercial supply chain project in Singapore and b) e-fuel commercial supply chain project in Singapore.
• Plan, liaise and coordinate with internal and external parties on queries or general correspondence necessary for smooth execution of project.
• Responsible to flag out any key issues/problems during project development and propose possible solutions to relevant parties.
• Manage the license renewal of Company’s Supply Registry SY05 workhead via BCA’s eBACS system.
• Initiate local intelligence/information gathering activities (such as formal/informal meetings with consultants, partners or other business associates) to obtain any valuable and meaningful insights in relation to MCSIN’s ongoing business initiatives/strategies.
• Any other ad-hoc related tasks to be assigned.

Job Requirements

• Recognized Bachelor’s Degree by Professional Engineers Board (PEB) in Mechanical/Electrical/ Electronics Engineering or equivalent
• Attained Certificate of Attendance in Basic Concept in Construction Productivity Enhancement (BCCPE) by BCA Academy preferred
• 1 - 2 years of working experience, in business development in infrastructure projects and/or project execution will be an added advantage
• Candidates with no experience are welcome to apply
• Proficient in MS Office applications and making good presentations
• Good command in English Language for business communications; proficiency in Japanese Language will be an added advantage for communicating with HQ
• Strong communicator, both verbally and in written form, proactive interaction with internal and external stakeholders as well as establishing new business networks
• Positive attitude, exhibits ownership and focus over responsibilities and assigned tasks and delivers quality

Personality and Competencies/Skills

Meticulous and organised
Able to multi task and able to work under pressure
Team player, able to work independently with minimal supervision
Good communication and interpersonal skills

Duties and Responsibilities

Support and administer network and applications including troubleshooting on any technical issues remotely and/or on-site
Evaluate causes, implications of problems, ascertain glitches and identify possible solution options
Monitor and maintain proper inventory of hardware and software licenses
Support and administer outlets CCTVs, POS system, receipt printers, routers, etc
Compile and prepare reports regularly
Travel to stores for support when needed
Setting up, managing and maintaining IT-related equipment for new workstations or stores
Update and maintain Policy & Procedures for the IT Department
Keep updated with latest technology and security risks
Any other IT adhoc duties that may be assigned from time-to-time

• Project contract based (start from 29 Jan, estimated 27 months until project completion)
• Work Location: Changi Naval Base; Project Office nearby Lavender MRT
• Working days: Alternate Saturday 5.5 days 8am to 5pm // 8am to 12pm
• Salary: $3000 to $3500

Requirements:

• At least Diploma/Degree in Information Technology/Computer Science or equivalent
• At least 3 years of experience in the related field is required for this position.
• Possessing CompTIA, A+, MCTS is at an advantage

Responsibilities:

• Install, configure, and troubleshoot hardware, including printers, computers, projectors and other IT Peripherals.
• Troubleshoot and resolve network connectivity issues, Microsoft Office, HR and Accounts Software applications, Adobe etc
• Communicate with IT vendors for the maintenance and software license expiration
• Liaise and negotiate with vendors on purchasing of office technical equipment, software required
• Manage IT security such as installation and maintaining Anti-Virus for all desktops/laptops or IT devices and perform weekly data backup for all servers.
• Create LAN Network and assign IP address when necessary
• Provide Helpdesk support for all users
• Cloning image and Setting up of new PCs / Notebooks such as creating email account, mailbox setup etc.
• Assist in setting up of CCTVs images in office premises and end users
• Good technical knowledge of the latest operating systems & network protocols.
• Performing any other IT related duties (e.g. updating of company website)
• Maintaining Software & Hardware Inventory and Proper Documentation
• Other ad-hoc duties as assigned.

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

• To be responsible with day-to-day shipping, logistics and documentation.
• Manage full spectrum of shipping logistics and documentation
• Liaise with freight forwarders and suppliers on matters related to shipment coordination.
• Monitor and track shipment booking, transit and schedules
• Data entry, filing & procedural keeping of shipment schedules, quotes, invoices etc.

Requirements

• Min Diploma in Supply Chain Management, Logistics, Business or relevant field.
• Min 2-3 years of shipping and logistics experience.
• Experienced in processing import shipments and documentation for F&B products
• Familiar with Malaysia trucking shipments, incoterms and documentation coordination preferred
• Familiarity with Microsoft NAV software strongly preferred
• Prior customer service/sales experience preferred
• Good command of English
• Must be motivated, Meticulous, self starter and able to multi-task
• Problem Solving abilities and attention to detail.
• Must be proficient in MS Office

Location: Jurong Island, Senior Security Officer SSO (Singaporean only)

Gross Salary up to $3500 (Basic + Transport Allowance)

5/6/5/6 Day SSO for Jurong Island with own transport.

Meals provided

For enquiries, please contact me at 8775 5859 (Din)

Benefits:

-Weekly Cash Advance

-Medical Reimbursement

Duties:

-Patrol assigned areas and monitor premises to prevent and detect signs of intrusion

- Act as a visible deterrent to crime and enforce rules and regulations

- Respond to alarms and investigate disturbances

- Write reports on incidents, accidents, and suspicious activities

- Monitor and authorize entrance of vehicles or people in the property

- Conduct security checks and inspections of designated areas

- Provide assistance to customers, employees, and visitors in a professional and courteous manner

Requirements:

- Proven work experience as a Security Officer or relevant position

- Law enforcement or military background is preferred

- Basic Security License from PLRD for Security Officer (3 WSQ modules)

- Excellent knowledge of security protocols and procedures

- Provide incident management services or handle security incidents.

- Must have (RTT)

1. Develop Training Curriculum: Collaborate with subject matter experts and senior management to develop comprehensive training curriculum for TCM practitioners and spa therapists.
2. Customize Training Materials: Create and customize training materials, manuals, and resources to support TCM and spa training programs, ensuring alignment with organizational standards and practices.
3. Conduct Training Sessions: Lead training sessions, workshops, and demonstrations on TCM techniques, spa treatments, product knowledge, and customer service skills.
4. Provide Technical Guidance: Offer technical guidance and expertise to TCM practitioners and spa therapists, assisting them in mastering TCM modalities, massage techniques, and spa protocols.
5. Ensure Quality Standards: Monitor and evaluate the quality of TCM and spa services provided by staff members, providing feedback and coaching to ensure adherence to quality standards and customer satisfaction.
6. Stay Informed: Stay abreast of industry trends, advancements in TCM, and innovative spa treatments to continuously enhance training programs and offerings.
7. Collaborate with Suppliers: Liaise with suppliers and vendors to source quality TCM products, spa equipment, and training materials, ensuring alignment with organizational needs and objectives.
8. Compliance and Safety: Ensure that training programs and spa services comply with relevant regulations, safety standards, and best practices in TCM and spa industry.
9. Track Training Effectiveness: Implement evaluation mechanisms to assess the effectiveness of training programs, gather feedback from participants, and make recommendations for program improvement.
10. Documentation and Reporting: Maintain accurate records of training activities, attendance, performance assessments, and certifications, generating reports as needed for management review.

制定培训课程：与专业领域专家和高级管理人员合作，为中医从业者和水疗师制定全面的培训课程。

定制培训材料：创建和定制培训材料、手册和资源，以支持中医和水疗培训项目，确保与组织标准和实践保持一致。

进行培训会议：主持关于中医技术、水疗治疗、产品知识和客户服务技能的培训会议、研讨会和示范。

提供技术指导：为中医从业者和水疗师提供技术指导和专业知识，协助他们掌握中医模式、按摩技术和水疗规程。

确保质量标准：监督和评估员工提供的中医和水疗服务的质量，提供反馈和指导，确保遵守质量标准和客户满意度。

保持信息更新：了解行业趋势、中医进展和创新的水疗治疗方法，不断完善培训项目和服务。

与供应商合作：与供应商和供应商联系，采购优质的中药产品、水疗设备和培训材料，确保与组织需求和目标一致。

遵守合规与安全：确保培训项目和水疗服务符合相关法规、安全标准和中医及水疗行业的最佳实践。

跟踪培训效果：实施评估机制，评估培训项目的有效性，收集参与者的反馈，并提出改进建议。

文件和报告：维护培训活动、出席情况、绩效评估和认证的准确记录，根据管理层的需要生成报告。

This role will report to the Customer Service Team Leader.

As a Customer Resolution Executive, you will be the go-to person for our offshore Customer Service Officers. You will be involved in assisting the Customer Service Team Leader in managing day-to-day operations of the contact center - provide insights, advice and approvals to technical cases escalated by our customer service officers and take over any complex cases and complaints as a level 2 support staff. This role requires you to have a strong interest in consumer electronic products and keeping up-to-trend with the technologies. Your main goal will be to ensure customer satisfaction and provide a positive experience with our brand.

Job Descriptions:

1. Provide timely, accurate and quality responses to complex cases, complaints and VIP customers via various contact points such as Emails, Live Chats and Phone Line
2. As the 2nd level support, review escalated cases and provide advice to frontline agents
3. Build sustainable relationships and act as the liaison between customer service department and various BUs such as technical team, operations team, etc.
4. Resolve customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution and customer satisfaction
5. Identify emerging issue with products and provide insights to Team Leader early through data collection and an 'eye for details'
6. Audit works submitted by agents to ensure data integrity and accuracy
7. Analyze customer data and feedback to identify trends and opportunities for improvements. Work with Team Leader to design and implement changes

Requirements:

• Minimum Diploma holder
• Competent in written and spoken English. A second local language is a bonus. (Chinese, Malay, Tamil)
• Previous experience working in a contact center (technical support and e-commerce will be an advantage)
• Basic understanding on consumer electronics and smart appliances such as monitors, smart TVs, etc
• Strong interest in consumer electronics and technology
• Think big - make decision based on risk assessment and proper judgement
• Be a self-starter and always seeks to improve yourself - dare to step outside of your comfort zone
• Data driven - you will be required to generate data, structure them and provide insights

Responsibilities
• Responsible for providing administrative support to the operations team.
• Receive, monitor, follow up with the Food Delivery vendors processes/reports.
• Handling customer feedback and enquiries via emails and calls.
• Follow-up on store licenses and liaise with the government authority with regard to food hygiene matters.
• Liaise with shopping mall management on operational issues of the F&B outlet.
• Liaise with various vendors related to operations (cleaning services & security system).
• Prepare management reports related to operations.
• Assist other departments in operations related matters.
• Report to the General Manager, Operations and Operations Manager.
• Other duties as assigned by the General Manager, Operations and Operations Manager.

Requirements
• Minimum 1 year experience in a business support or administrative role.
• Prior experience in the F&B or retail industry advantageous.
• Good communication and interpersonal skills.
• Proficient in Microsoft Office Applications (Excel, Word, PowerPoint).
• Positive attitude and team player.
• Preferably bilingual in Mandarin and English to handle enquiries and request from Mandarin and English-speaking customers.

Job Decription

· Achieve sales target achievement

· Establish a new account for business development.

· Maintain and provide good relationships with new and existing customers.

· Assist with any other assignments as and when required.

Requirements

Min diploma

Fresh Graduates can try

Able to communication with Chinese speaking clients

Responsibilities:

• Inspects the facilities, plant, and equipment to identify fire, safety, health, and environmental risks.
• Checks and updates validity of operational licenses & approvals and equipment certifications.
• Walks the shop floor to monitor Process Owners’ compliance with safety procedures, occupational health safe practices and environmental pollution preventive measures.
• Conducts risk assessments and investigates workplace accidents, and near missed incidents.
• Prepares and submits investigation / inspection reports to document findings, recommendations and follow up on matters arising from these activities.
• Ensures that GHS requirements and Safety Data Sheets are maintained and readily accessible when needed.
• Prepares and schedules training to cover emergency procedures, workplace safety, and other relevant topics.

Requirements:

• Bachelor’s degree in Environmental Safety, Occupational Safety and Health, or related field
• Registered Safety Officer with MOM
• FSM qualifications recognised by SCDF for registration as site FSM will be an advantage
• 5 years of ESH experience in chemical, petrochemical, hazardous waste management, or other manufacturing environment.
• Experience in logistics and fleet management is preferred.

Interested applicants, kindly send your resume in MS WORD format to [email protected] or please click on “Apply Now”.

EA Personnel Name: Isaac Sing Wen Qiang
EA Personnel No: R22104221
Elitez Pte Ltd | EA License No: 16C8004

By submitting an application or your resume, you are deemed to have consented to Elitez Pte Ltd collecting, using and disclosing your personal data for the purposes stated in our privacy notice (www.elitez.asia/privacy-policy). You acknowledge that you have read, understood and agree with the terms in our privacy notice.

• Full spectrum digital ads management, including but not limited to, ad buy, conceptualising content, implementing effective campaigns, analysing data, and evaluating campaign performance.
• Optimization of social media accounts, ensuring consistent branding, engagement, and growth. Stay abreast of emerging trends and best practices in social media marketing to drive innovation and maximize impact.
• Collaborate closely with internal teams, including advertising, market research, production, sales, and distribution, to align digital marketing efforts with broader business objectives and initiatives.
• Performing digital marketing analytics, preparing reports, and sharing key insights with the team to develop optimisation plans, including managing platforms for outreach and possible international stockists.
• Proficiency of social media platforms, and digital analytics tools such as Google Analytics, Net Insight, Web Trends etc.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

EA License No: 20C0270

EA Personnel No: R22110981

EA Personnel Name: Law Mei Fong

Senior Student and Academic Services Officer (Academic)
Working Time: Monday to Friday, 8.30am – 6pm
Working Location: Haw Par Villa (Nearest MRT)
Salary: $3000 - $4000

Overview for the role:

The Student and Academic Services Officer is to provide extensive administration support to academic staff and maintain the applicable academic systems for the school

Job Duties:

1. Academic Staff

-Prepare and maintain sessional academic staff employment contracts.
-Organise and maintain academic staff contact details, network accounts and systems access.
-Ensure academic staff have access to required equipment and resources.
-Obtain necessary teaching approval for academic staff.
-Maintain records of qualifications and CVs of academic staff.
-Register academic staff details through online systems to maintain CPE registration of academic staff.
-Check sessional academic staff teaching claims for submission to Finance for processing.
-Assist in planning and organising Professional Development workshops for academic staff.

2. Students Systems Management
-Manage students’ record and update students’ status on Student Management systems to ensure accuracy of record and academic status.
-Advise students on course requirements.
-Assist with enrolment of new and continuing students.
-Provide support and assist students with academic enquiries.
-Identify students in need of academic skills support and refer them to relevant support class.
-Monitor academic progress to identify students at risk.
-Process course variation applications and provide relevant academic counselling to students relating to the study plan.
-Organise and conduct student academic advising session and briefing when required.
-Ensure student academic progress is in accordance with regulations.

3. Students' Contracts and Student’s Pass Management

-Process student pass renewal application and student pass cancellation for each study period on SOLAR+
-Monitor the validity and expiry of student passes and other types of passes for non-citizens
-Maintain records of the application, payment, approval, and collection of student pass
-Ensure all student pass changes have relevant approvals in line with policy
-Maintain procedures manual for the management of student pass
-Assisting with the preparation and checking of student contracts
-Execute student contracts in accordance with the procedures and in line with policy
-Compliance lead for Student Contracts and Student’s Pass regulatory requirements.

4. Course Planning and Delivery

-Assist in planning of units offering for each study period for all programs.
-Manage and update student study plans each study period for all programs.
-Assist in the development of the academic timetable for each study period in consultation with Director of Academic Services and academic staff.
-Prepare timetable in the Student Management System and setup for students’ class registration.
-Manage students’ class registration via the Student Management System.
-Support the class monitoring process to ensure they are taking place in accordance with the timetable and keep records of any changes.
-Ensure that the class sizes are viable after enrolment is finalised.
-Support academic staff for course delivery requirement.
-Support lesson observation as part of quality management.
-Assist in planning and organising Study Skills workshops for students.
-Maintain up to date knowledge of course structures and academic policies and procedures.

5. Attendance System Management
-Manage the attendance system and liaise with the vendor to ensure the system is operating effectively.
-Ensure that information (e.g. student enrolment and timetable details) on the attendance system is up to date and accurate.
-Monitor the captured attendance records and review the accuracy of the data captured against scheduled timetable.
-Prepare relevant reports from attendance records to facilitate the monitoring of attendance requirements, including identifying students at risk.
-Prepare student attendance records for submission to Immigration & Checkpoints Authority for the purpose of Student’s Pass applications.
-Process students’ absence justification requests and lecturers’ manual attendance requests.
-Process attendance appeals.
-Coordinate and facilitate staff training sessions on the attendance system.
-Coordinate and facilitate the capturing of students’ bio data.

6. Academic Support

-Meet and provide counselling with students who do not meet attendance requirements.
-Provide support and assist students with academic enquiries.
-Prepare the daily classroom schedules on the display monitors and maintain the locations where classroom schedules are displayed.
-Support academic staff for course delivery requirement.
-Assist in preparation of class lists.
-Manage students and teaching staff surveys including the creation of the surveys, results compilation, and analysis.
-Assist with the logistics of tests and examinations.
-Assist with the logistics for enrolment period.
-Assist with preparation of Student ID cards.
-Process and prepare students’ letter requests.

7. Others

-Plan and implement student and academic staff surveys.
-Prepare and analyze academic data and reports for Management.
-Ad-hoc tasks assigned as and when required by Associate Director of Academic Services

Job Requirements:
-Diploma in Business Administration / relevant discipline
-Preferable with experience in dealing with International Students.

WhatsApp: https://wa.me/6596112291 (Kyra)

Email: [email protected]