Roles & Responsibilities

· Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally

· Analyze staff evaluations and feedback to improve the customer’s experience

· Project future needs for goods and cleaning products; order accordingly

· Oversee health code compliance and sanitation standards

· Seek ways to cut waste and decrease operational costs

· Generate weekly, monthly, and annual reports for the management

· Train new employees and provide ongoing training for all staff

· Attend quarterly P&L meetings

Roles & Responsibilities

· Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally

· Analyze staff evaluations and feedback to improve the customer’s experience

· Project future needs for goods and cleaning products; order accordingly

· Oversee health code compliance and sanitation standards

· Seek ways to cut waste and decrease operational costs

· Generate weekly, monthly, and annual reports for the management

· Train new employees and provide ongoing training for all staff

· Attend quarterly P&L meetings

RESPONSIBILITIES & ACCOUNTABILITIES

1. Install and configure software, hardware and networks

2. Monitor system performance and troubleshooting issues

3. Ensure security and efficiency of IT infrastructure

4. Maintain and support essentials IT assets (PC, laptops, tablets, printers).

5. Define and improve all system and network operations processes.

6. Collaborate with vendors to implement, provide technical support for network infrastructure and networking equipments.

7. Provide ongoing user support for current systems and Windows Desktops.

8. Assist in preparing IT Budget, monitor and manage IT expenses.

9. Travel to various locations to perform setup, upgrading and maintenance jobs.

REQUIREMENTS

1. Minimum Diploma/Degree holder or equivalent.

2. Minimum 2 years relevant working experiences in system/network administration.

3. Well versed with Windows/iOS systems.

4. Required Skills: Network Security, Diagnostic Test, Software Troubleshoot, Hardware Troubleshoot, MS Office, Video Conference.

5. Hands-on experience and able to resolve a wide variety of IT issues.

Key Responsibilities:

1.Corporate Secretarial Duties:

• Manage and maintain statutory records, including registers of members, directors, and secretaries.
• Prepare and file statutory documents with relevant authorities (e.g., ACRA).
• Handle the incorporation of new companies, registration of branches, and other entity types.
• Ensure compliance with the Companies Act and other relevant regulations.
• Coordinate and attend board and shareholders’ meetings, prepare agendas, minutes, and resolutions.

2. Regulatory Compliance:

• Monitor and ensure timely submission of annual returns, financial statements, and other statutory filings.
• Liaise with regulatory bodies, such as ACRA, IRAS, and other government agencies.
• Keep abreast of changes in statutory requirements and advise clients accordingly.

3.Client Management:

• Serve as the primary point of contact for clients regarding corporate secretarial matters.
• Provide professional advice on corporate governance and compliance issues.
• Assist clients in understanding their statutory obligations and best practices.

4.Administrative Support

• Maintain and update company records and databases.
• Handle routine correspondence and administrative duties related to corporate secretarial functions.
• Support senior management in various ad hoc projects and assignments.
• Perform any other ad-hoc tasks as assigned by the management.

Qualifications and Skills:

• Diploma/Degree in Business Administration, Law, or related field.
• Minimum 2-3 years of relevant experience in corporate secretarial practice.
• Experience in a corporate secretarial firm or legal environment is preferred.
• Strong understanding of the Companies Act and other regulatory requirements.
• Excellent communication and interpersonal skills.
• Detail-oriented with strong organizational and time management abilities.
• Ability to handle multiple tasks and work independently under tight deadlines.

Roles & Responsibilities

· Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally

· Analyze staff evaluations and feedback to improve the customer’s experience

· Project future needs for goods and cleaning products; order accordingly

· Oversee health code compliance and sanitation standards

· Seek ways to cut waste and decrease operational costs

· Generate weekly, monthly, and annual reports for the management

· Train new employees and provide ongoing training for all staff

· Attend quarterly P&L meetings

Roles & Responsibilities

· Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally

· Analyze staff evaluations and feedback to improve the customer’s experience

· Project future needs for goods and cleaning products; order accordingly

· Oversee health code compliance and sanitation standards

· Seek ways to cut waste and decrease operational costs

· Generate weekly, monthly, and annual reports for the management

· Train new employees and provide ongoing training for all staff

· Attend quarterly P&L meetings

Roles & Responsibilities

· Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally

· Analyze staff evaluations and feedback to improve the customer’s experience

· Project future needs for goods and cleaning products; order accordingly

· Oversee health code compliance and sanitation standards

· Seek ways to cut waste and decrease operational costs

· Generate weekly, monthly, and annual reports for the management

· Train new employees and provide ongoing training for all staff

· Attend quarterly P&L meetings

Job Description & Requirements

Job Requirement

1. The RTO shall be accredited by the Institute of Engineers Singapore (IES) or the Association of Consulting Engineers Singapore (ACES).

2. The RTO shall possess relevant work experience in the supervision of LTA Roads, Viaducts/Bridge, Bus Depot, A&A works, and CAG/PUB.

3. Working Location: CAG, PUB, and LTA Projects, Singapore.

Job Description

1. The RTO Shall supervise all civil, structural including structural elements for Bridge / Viaducts, Roads, and specialist engineering works for compliance with the LTA’s requirements and other authorities’ and agencies’ requirements for permanent works and temporary works.

2. The RTO shall be independent and energetic to perform permanent shift work and project management work.

3. The RTO shall be competent with all necessary Ministry of Manpower WS requirements e.g. Work-At- Height (WAH), Lifting work, Permit-To-Work (PTW), etc.

4. Proficiency in MS Excel, Powerpoint, and maintaining of proper daily work progress record.

Kindly submit the updated CV along with a copy of the RTO Certificate, BCSS

About our client: Our client is in the facilities management industry.

About the role:

• To provide supervision and ensure that all repair and routine maintenance works undertaken by the contractors are carried out properly and completed satisfactorily by the terms and conditions of the Contract.
• Schedule and ensure breakdown, preventive and corrective maintenance activities are carried out effectively.
• Perform regular inspections and handle enforcement work at the common property areas and to ensure that such common property is in satisfactory and serviceable condition and properly maintained according to the standards required by the relevant authorities and to recommend any works which are necessary.
• Certify completion of jobs undertaken by contractors and to make recommendation for payment thereof.
• To co-ordinate all consultancy works on maintenance matters performed by professional consultants and apply and obtain all necessary licenses and certificates from the relevant authorities where necessary.
• Responsible of investigate, check and analyze reported breakdowns and faults to determine their cause for the prevention of future occurrences.
• Any other ad-hoc duties assigned by your Manager.

About you:

• Diploma in Facilities Management Services / Estate Management / Building Maintenance / Engineering or related fields.
• Minimum 1 year of relevant experience.
• ITE with relevant township experience can be considered.
• Good team player with good communication and interpersonal skills.
• Proficient in Microsoft Office.
• Able to work on weekends/ PHs where required
• Able to start work immediately or within short notice.

Others:

• Working Hours: Mondays to Fridays: 8.30am to 5.30pm & Saturday: 8.30am to 12.30pm (Alternate Saturday)
• Work Location : North / North-East

*Please note that only shortlisted candidates will be contacted.*

Employment Agency: Kingsforce Management Services Pte. Ltd.

Employment Agency Licence No: 94C3545

EA Personnel: Wong Pik Kiun (Kimberly)

EA Personnel Reg. No.: R1984508

You are expected to be someone who is hardworking and has a pleasant personality.

This position requires you to work from home most of the time so you must be able to work independently.

If you have no relevant experience - it is essential that you demonstrate the ability to learn fast and adapt.

Job scope details:

- establish rapport and build good relationships with customers

- be enterprising and work out solutions for customers, new or existing.

- involved in the presentation and troubleshooting for various scenarios.

- learn fast and understand the workflow

- able to implement ideas and instructions quickly.

Job Description

Main Responsibilities

· Verify daily sales record and bank in of sales proceeds

· Updating daily sales record in DPR file and sales report file (inclusive sales collection and credit card commission entries)

· Handle daily documentation and filing

· To handle customers queries related to sales / membership / overcharges etc

· Update food deliveries sales

MONTHLY

· Assist in month end closing, preparation of accounts schedules and reports

· To assist in monthly stock count / financial clearance if required.

· Process Accounts Receivable claim of vouchers, marketing funds and other receivables

· Ensure all sales transactions are recorded and updated in accounting systems

· Co-ordinate and process inter-companies billings and update in accounting systems

· Perform bank reconciliation and P$ reconciliation and month end E-point POS consolidation

· To assist in monthly sales statistics survey

YEARLY

· Assist in year-end audit and preparation of audit schedules

· Prepare and assist in GTO sales statement for audit

· To perform any other Accounting duties as and when task by Accounts Executive.

Requirements

· Candidate should possess at least ’N’ or ‘O’ level with accounting

· At least 1 year of working experience in retail or FMCG industry

· Fast learner, ability to work within given deadlines

· Possess good interpersonal and communication skills

· PC literate, knowledge in basic Accounting software and MS office software

· Knowledge of Navision is an advantage.

We have a flexible work from home job as a Human Resource Officer.

Job scope:

• Work from home
• Flexible timing
• Sourcing and recruiting the right people for our organisation
• No cold call required
• Support will be provided
• High incentives of $1000 per successful placement (subject to terms and conditions)

PRIMARY OBJECTIVES

• To perform check in and check out guests according to hotel procedures and ensure all guests’ accounts are correct and settled upon check out.
• To attend to all guests’ enquiries and complaints and to ensure guests’ satisfaction.
• To be smart and tidy in personal appearance.
• To greet and welcome all guests’ with a smile and cheerful appearance.

MAIN DUTIES AND RESPONSIBILITIES

• To sell, register and assign rooms to incoming guests, ensuring that all details are filled up correctly on registration card.
• To issue program room keycards and validate duplicate room keycards to guests.
• To attend to all requests and requirements from guests promptly and handle complaints tactfully.
• To assist walk-in guests and in-house guests with alternative accommodation in the event of a full house situation.
• To inform other departments of arrival, room changes, check out and special arrangements.
• To maintain mails and information desk routines as per procedures.
• To answer telephone and guest enquiries.
• To receive and hold in safe custody on all foreign currencies made by guest as Deposit.
• To offer up-selling of rooms to a higher category of room type.
• To accept and take down reservations in the absence of Reservation Staff.
• To liaise with Guest Services Manager or Supervisor regarding on complaints and special requests.
• To perform check out procedures and to ensure all bills are settled by guests upon departure.
• To receive monies from guests in payment of outstanding bills and to refund monies to guests when there is a credit balance due.
• To balance cash float, credit card transactions and other transactions at end of each shift.
• To check all guests bills before presentation to guest upon guest check out.
• To collect or charge all monies due to the hotel to the respective travel agents or companies.
• To perform cashiering and maintain a complete record of guests’ account.
• To declare all cash shortages or excess to Finance Department.
• To file documents and relevant of reports in proper file.
• To co-ordinate with Sales Department, Housekeeping Department, any other department and Front Office staff to ensure hotel’s objective to provide the most efficient services to guests is achieved.
• Any other suitable tasks as and when assigned by Superior.

This will be a 1-year renewable contract based in One North.

Responsibilities

• Review and approval of payments to vendors
• Streamline work processes
• Review aged open blocked invoices and take proper action/follow-up
• Compliance with Finance policies and procedures and Financial Reporting Standards
• AP balance sheet
• Accounts reconciliations
• Clearing of aged items
• Review of withholding tax submissions
• Collaborate with users to enhance business processes and internal controls
• Any other ad-hoc duties

Job Requirements

• Degree in Accountancy or equivalent finance and accounting qualification
• 3 to 5 years of accounting experience in a shared services environment
• Proficient in SAP with strong Excel skills
• Strong analytical and problem-solving skills
• Strong organizational and communication skill
• Team player
• Thrive in a fast-paced environment
• Able to manage tight deadlines

Ethos Search Associates Pte. Ltd.

EA Licence No: 13C6655

EA Reg No: R1988580 Jacky Chong

• Report to the M&E Consultant, assist in coordinating & supervising and ensure proper planning & implementation of M&E installation works in accordance to the approved design and specifications
• Responsible in monitoring project implementation and progress, as well as managing hand-over of the project upon completion.

Requirements:

• Possess Diploma / ITE Certificate in Mechanical / Electrical Engineering.
• Minimum 5 years of relevant experience in supervision of building services.
• Experience in coordination and supervision of M&E installation works of commercial projects and projects that involved additions and alteration works is preferred.
• 1 year term contract
• Apart from M&E supervision work, the successful candidate shall assist to inspect and supervise architectural/interior design works.

A Security Deployment Officer is responsible for overseeing and managing the deployment of security personnel and resources at a particular site or across multiple locations. The job scope typically includes operational, administrative, and supervisory duties related to ensuring the safety and security of assets, personnel, and property. Below is a detailed outline of the job scope:

1. Planning and Deployment:

• Scheduling: Plan and organize the deployment schedules for security officers at various sites.
• Staffing: Ensure that the required number of security personnel are deployed at each site based on the client’s requirements and security needs.
• Coordination: Work closely with supervisors, site managers, and clients to understand site-specific security requirements and adjust deployments accordingly.
• Relief and Emergency Deployment: Organize relief staff or respond to emergencies in case of unplanned absences or urgent needs.

2. Supervision and Training:

• Supervision: Monitor the performance of deployed security officers, ensuring they follow protocols and standards.
• Site Inspections: Conduct routine checks on officers at different sites to ensure compliance with security guidelines and professionalism.
• Training: Ensure security personnel are properly trained, whether in terms of site-specific procedures, emergency response, or general security protocols.
• Briefings: Provide briefings to officers before their shifts about specific site concerns, risks, or security updates.

3. Client Interaction and Communication:

• Client Liaison: Serve as the point of contact between the client and the security team, addressing any concerns, feedback, or additional requests.
• Reports: Provide daily, weekly, or monthly security reports to the client, detailing activities, incidents, and overall performance.
• Incident Management: Ensure that all incidents are documented, reported, and escalated appropriately based on severity.

4. Incident Management:

• Response to Emergencies: Coordinate security response during emergencies such as fire, theft, accidents, or security breaches.
• Investigations: Oversee or assist with investigations related to security incidents, theft, vandalism, or other crimes at the site.
• Corrective Actions: Suggest corrective measures to prevent the recurrence of security lapses.

5. Administration and Compliance:

• Documentation: Maintain accurate records of officer deployments, schedules, attendance, incident reports, and training logs.
• Compliance: Ensure that security practices comply with local laws, regulations, and client policies.
• Licensing and Certification: Make sure all deployed officers have the necessary certifications and licenses, and that they are kept up to date.

6. Resource Management:

• Equipment Management: Ensure security personnel have the necessary equipment (radios, uniforms, patrol vehicles, etc.) for their duties and manage their upkeep.
• Resource Allocation: Allocate security resources effectively across various sites, ensuring high-risk areas receive adequate coverage.

7. Performance Evaluation:

• Officer Appraisals: Regularly evaluate the performance of security officers, provide feedback, and suggest areas for improvement.
• Discipline and Grievances: Handle any disciplinary matters or grievances related to the conduct of security officers.

8. Risk Assessment and Security Enhancements:

• Site Risk Assessments: Conduct or coordinate risk assessments to identify potential vulnerabilities at sites and recommend security enhancements.
• Security Plans: Assist in developing security plans and contingency protocols tailored to each site’s needs.

9. Financial Management:

• Budget Oversight: Ensure deployment costs (such as overtime, additional personnel) are within the allocated budget.
• Billing: Assist in generating invoices based on manpower and resource deployment, and ensure accurate billing to clients.

10. Technology Utilization:

• Security Systems: Oversee the integration and proper usage of security technology such as CCTV, access control systems, and surveillance equipment.
• Data Collection: Utilize technology for monitoring security trends, optimizing officer deployment, and ensuring site safety.

Qualification

• Security Officer License: At Least SSO and above
• First Aid/CPR Certification: Knowledge of basic first aid and CPR is often required, as security officers are sometimes the first responders in emergencies.
• Fire Safety Certification: Some employers may require fire safety certification or knowledge of emergency evacuation procedures.
• Specialized Security Certifications (Optional): Having certifications such as Certified Security Supervisor (CSS) or Certified Protection Professional (CPP) can be an advantage.
• Driver’s License: Class 3C

3. Work Experience:

• Experience in Security Roles: Prior experience in a security officer, supervisor, or management role is usually required. Employers may ask for 2-5 years of experience depending on the complexity of the role.
• Supervisory Experience: Experience managing or supervising a team of security officers is highly valued.
• Experience with Security Systems: Familiarity with security technology like CCTV systems, alarm systems, access control, and surveillance tools is beneficial.

4. Skills and Competencies:

• Leadership and Supervisory Skills: The ability to manage, mentor, and coordinate a team of security officers is essential.
• Communication Skills: Strong verbal and written communication skills are crucial for interacting with clients, security personnel, and other stakeholders.
• Problem-Solving and Decision-Making: Security Deployment Officers must be able to quickly assess situations and make informed decisions, especially in emergencies.
• Attention to Detail: Must be detail-oriented to ensure proper deployment, compliance with security protocols, and the accurate completion of reports.
• Organizational and Planning Skills: The role requires strong planning and scheduling skills to manage multiple deployments and personnel effectively.
• Knowledge of Security Protocols: A strong understanding of security procedures, risk management, and emergency response protocols is vital.
• Physical Fitness: A reasonable level of physical fitness may be required, especially if the role involves regular patrols or responding to incidents.

5. Knowledge of Legal and Regulatory Requirements:

• Understanding of Security Laws: A solid understanding of local laws and regulations related to security, public safety, and employment is often required.
• Health and Safety Regulations: Familiarity with occupational health and safety standards, as well as compliance with relevant regulations, is important.

6. Technology Skills:

• Computer Proficiency: Basic computer skills, including the use of Microsoft Office (Word, Excel), email, and security-related software for scheduling, reporting, and monitoring, are often required.
• Familiarity with Security Technology: Experience with security systems like CCTV, alarms, access control, and incident management software can be advantageous.

7. Personal Traits:

• Integrity: A strong sense of ethics and honesty is critical in security roles.
• Reliability: Security Deployment Officers need to be dependable and capable of working independently and responsibly.
• Calm Under Pressure: The ability to stay composed during high-stress situations is crucial for effective security management.

Job Description:

Roles & Responsibilities:

• To support day-to-day operations in warehouse, monitor and coordinate deliveries and shipment.
• To prepare all documents required for inbound and outbound cargos
• To report and inform customers or any cargo discrepancies
• To perform receiving process for all inbound cargos
• To assist on customers’ inquiries via phone call or email.
• To ensure all inventory transactions are completed within the timeline and maintain stock accuracy.
• To send daily/monthly inventory reports to clients on a timely basis
• To upkeep and file related documentations on time and accurately. (E.g. Goods receipt notes, shipping documents and inventory records etc)
• Perform warehousing standards for quality management systems
• Formulate business process solutions to innovate current business processes
• Any other ad hoc duties assigned

Requirements:

• Relevant working experience in the logistics industry
• Ability to work in a dynamic and fast-paced environment while maintaining a positive attitude and providing exemplary customer service
• Possess communication skills
• ITE certificate or Diploma holder
• About 2 years of working experience
• Demonstrate ability to handle work professionally, independently, and efficiently with people person mindset
• Possess effective organizational and follow-up skills, paying attention to detail
• Good interpersonal skills and able to interface with all levels, internally and externally, in a professional and responsive manner

Job Responsibilities

1. Food Safety Management:Develop and implement food safety systems, including HACCP.
   Enforce hygiene and safety protocols in compliance with SFA, MUIS, MOM, and other regulations.
   
2. Inspections and Risk Assessment:Conduct regular inspections of food preparation areas onsite and offsite.
   Identify and assess food safety risks in handling, preparation, and storage.
   Implement corrective actions, training, and preventive measures to enhance safety standards.
   
3. Supplier Compliance:Audit suppliers regularly to ensure adherence to food safety and quality standards.
   
4. Quality Assurance:Update the Quality Management System (QMS) and Standard Operating Procedures (SOPs) to meet regulatory and industry standards.
   Maintain accurate and comprehensive records in compliance with policies.
   
5. Regulatory Compliance:Serve as the primary liaison for audits and inspections by SFA, MUIS, HACCP, and ISO.
   Ensure documentation and records meet hygiene and safety requirements.
   
6. Additional Responsibilities:Support any other assigned tasks as needed.
   

Job Requirements

1. Certifications and Qualifications:SFA Food Hygiene Officer certifications and FSMS certification.
   NITEC Certificate or equivalent in Food Science or a related field specializing in food safety.
   
2. Experience:At least 2 years in Quality Assurance or Food Safety within the F&B or catering industry.
   Familiarity with Singapore’s food safety regulations, including HACCP, ISO, and SFA guidelines.
   
3. Skills and Competencies:Detail-oriented with strong compliance skills in food safety.
   Effective communication skills to train and guide team members.
   

Working Location: Tuas

​Our client is a global leader in gateway services, who is seeking to recruit a Security Officer (Airport). This position is based in Singapore.

Security Officer (Airport)

Responsibilities

You will be responsible for providing security services at the airport and key installation areas, such as safeguarding and protection of assets. Your role includes:

· Perform CCTV and Control Room monitoring duties.

· Undertake screening of baggage and personnel.

· Perform X-ray screening and access controls.

· Perform guarding and patrolling of installations.

· Any other duties as assigned.

Job Requirement:

· Valid PLRD Security license (Must be licensed as a Security Officer (SO) and are already in possession of a valid SO ID cards)

· Proficient to communicate in English

· Normal colour vision

· Able to work on rotating shifts

· Able to take on assignments at various locations based on Company's discretion

JJ Consulting Services

EA Licence No.: 12C6207

Applicants are invited to send in a MS Word resume to [email protected] stating position applying for/present/expected salaries and earliest available date.

We thank all applicants in advance and regret that only short listed candidates will be notified.

Organizational Structure and Workflow Optimization

• Evaluate and restructure the organizational hierarchy, focusing on interdepartmental dynamics and internal processes.
• Review and revise job descriptions for office staff to ensure consistency between documented procedures and actual practices.

Policy Creation and Execution

• Design, develop, and enforce comprehensive office policies, such as: Remote Work Policy, Loan Guidelines, Leave Policies, Travel Allowance, Phone Usage and Benefits Policies

Performance Management

• Establish performance metrics for evaluating staff.
• Develop and implement a performance-based reward system to identify and recognize top performers.

Employee Relations

• Address employee concerns swiftly and professionally.
• Mediate conflicts to foster a positive work environment.

Training and Development

• Identify training needs across various departments.
• Organize and implement employee development initiatives to improve skills and performance.

Reporting and Analysis

• Compile and present HR-related reports to senior management, covering: Employee turnover rates, Employee satisfaction levels, Compliance issues

Requirements

• Bachelor's degree in Human Resources, Business Administration, or related field
• Minimum 3-5 years of experience in HR, preferably in the maritime or shipping industry
• Strong knowledge of Singapore employment laws and regulations

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

EA License No: 20C0270

EA Personnel No: R22110981

EA Personnel Name: Law Mei Fong

- Oversee operations and cleanliness on ground

- Perform general cleaning to maintain cleanliness

- Manage customer complaints in professional manner

- Manage manpower deployment

- Conduct site inspections to ensure compliance with health and safety standards

- Prepare operations reports and other administrative duties

- Any other related duties assigned by manager

Job Description

• Respond to customer inquiries via phone, email, and other communication channels.

• Prepare and process quotes, and other sales-related paperwork. (Airfreight /

Seafreight / Logistic / CBT).

• Preparing reports on a weekly/or monthly basis.

• Trouble Shooting (Damage Cargo, Billing Issues, etc.) (Airfreight / Seafreight /

Logistic / CBT).

• Coordinate with internal teams such as outdoor sales, operation, finance, and

customer service.

• Work alongside with outdoor sales with generating new business and maintaining

existing customer relationships.

Job Requirements

• Optimistic, Positive and Proactive.

• Effective communication and Interpersonal skills.

• Keen to make an effort and pursue areas of improvement.

• Able to cope and work under pressure or overtime if required.

• Able to perform independently or connect well in a team player environment.

• General knowledge on excel format if any.

• Relevant experience and knowledge in customer service/freight forwarding industry

Mon to Fri 8.30am - 6pm

Job Purpose

The IT Support Officer provides Level 1 and Level 2 technical support to ensure the smooth operation of the organisation’s IT systems and services. Key duties include troubleshooting Windows Servers, managing IT support tickets, maintaining IT infrastructure, overseeing IT asset management, and supporting IT and AV needs for events. The Officer will also assist with operations support and perform tasks assigned by the IT Head to ensure the effective delivery of IT services.

Principal Accountabilities

IT Support and Troubleshooting (Level 1 & Level 2)

1. Manage and resolve IT support tickets through the helpdesk system, ensuring timely issue resolution.
2. Provide Level 1 support for end-user devices and escalate complex issues to Level 2 support.
3. Troubleshoot Windows Server issues, including user access, Active Directory, file sharing, and group policies.
4. Diagnose and resolve network connectivity issues, VPN configurations, and firewall settings.
5. Support end-user devices, including desktops, laptops, printers, and mobile devices.

IT Asset Management and Issuance/Clearance

1. Maintain and update the IT asset inventory, including hardware, software licenses, renewals and warranties.
2. Manage IT asset issuance during employee onboarding, ensuring proper setup of devices and accounts.
3. Oversee IT asset clearance during offboarding, ensuring retrieval of devices and revocation of access.
4. Conduct regular IT asset audits to ensure accountability and compliance with security standards.
5. Ensure proper disposal of end-of-life equipment in accordance with security policies.

Maintenance and System Updates

1. Perform preventive maintenance on servers, desktops, laptops, and network devices.
2. Apply Windows Server patches, updates, and security fixes to maintain a secure IT environment.
3. Assist with system upgrades and hardware replacements.

IT and AV Support for Events

1. Provide IT and AV support for meetings, workshops, and conferences, both on-site and virtual.
2. Set up and operate AV equipment such as projectors, microphones, speakers, and video conferencing systems.
3. Manage virtual and hybrid meetings using platforms like Zoom, Microsoft Teams, and Google Meet.
4. Troubleshoot technical issues during events to minimise disruptions and ensure smooth operations.

Operations Support and Other Tasks

1. Provide operational IT support, including backup management, data restoration, and system monitoring.
2. Assist in documenting IT processes and maintaining accurate IT records.
3. Support IT procurement by assisting with vendor coordination and purchasing IT equipment.
4. Perform other tasks as assigned by the IT Head, such as assisting with IT projects, audits, or training sessions.

User Training and Documentation

1. Provide basic IT training to staff on systems, tools, and best practices.
2. Create and maintain user guides, FAQs, and knowledge-base articles to address common IT issues.
3. Promote cybersecurity awareness across the organisation to reduce IT risks.

Job Specification

Qualifications and Experience

1. Diploma or Bachelor's Degree in IT, Computer Science, or a related field.
2. Minimum 2 years of experience in IT support, including Windows Server troubleshooting and network support.
3. Experience in IT asset management and AV support is preferred.
4. Certifications such as ITIL, CompTIA A+, Microsoft certifications (e.g., MCSA, MCP) are advantageous.

Additional Skills and Knowledge

1. Strong troubleshooting skills for Windows Servers, Active Directory, and networking.
2. Proficiency in Google Workspace, Microsoft Office, and IT infrastructure management.
3. Familiarity with IT helpdesk ticketing systems.
4. Experience with AV systems and virtual meeting platforms.
5. Strong organisational and communication skills to support both technical and non-technical users.

Desired Behavior

1. Be customer-focused by providing timely, patient, and empathetic IT support to all users.
2. Proactive by identifying and resolving issues before they escalate, improving IT processes.
3. Take ownership of tasks and follow through on unresolved issues.
4. Be able to adjust to changing IT needs and stay calm under pressure.
5. Work effectively with team members and communicate clearly with users.
6. Uphold cybersecurity best practices and protect sensitive data.
7. Support the organisation’s goals with a service-oriented mindset.

Job Info:

• Basic up to $2,800
• Company Benefits: AWS + VB
• Working Days: Monday - Friday (Alternate Saturday)
• Working Hours: 8:45am - 5:15pm (weekdays), 8:45am - 12:15pm (Sat)
• Location: West

Job Description:

• Perform order processing & permit declaration through System.
• Perform payment / courier service on behalf of customer.
• Perform shipping documentation and coordination with shipping line or agent.
• Perform warehouse, deopt and transportation coordination with internal and external team.
• Provide customer’s report (Daily or Monthly).
• Generate company’s required reports (Daily or Monthly).
• Generate monthly TradeNet Major Exporter Scheme Import or Export report for customer.
• Perform Monthly accrual submission (Internal & External)
• Execute closure for all completed HCS orders in PSA HCS system.
• Check all PSA relevant charges are transmitted into PSA HCS system.
• Prepare and attach required receipts and emails for billing purpose. (Payment on Behalf, Miscellaneous charges)

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified* We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280
Chan He Guang | EA Personnel No.: R23117560

• Perform routine and periodic inspections on building services/facilities, submit reports or defect lists to the manager, and carry out necessary rectifications.
• Conduct installations, troubleshooting, and preventive/corrective maintenance on systems such as HVAC, electrical, fire protection, plumbing, and building management systems.
• Address tenant complaints, service calls, and breakdowns, carry out repairs, and submit relevant maintenance reports to the manager.
• Oversee contractors, ensuring maintenance and repair work is done according to specifications, safety protocols, and quality standards.

Requirements:

• Nitec in Mechanical/Electrical Engineering or equivalent
• At least 2 years of experience in performing building inspections, maintenance, and repairs for Commercial Building.
• Strong knowledge in M&E systems (HVAC, electrical, fire protection, plumbing, and building management systems).
• Good troubleshooting and communication skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

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EA Licence: 19C9701

Registration: R1326740