Bangkok Bank Singapore is a full licensed bank operating in Singapore since 1957. We provide a wide range of wholesale and consumer banking and financial services to meet the diverse needs of our clients. We have an immediate vacancy for a suitably qualified individual to join us as a Marketing Support Officer.

The selected candidate will fill a position to support the Credit & Marketing Department in the day-to-day administrative functions of the department and also to assist the Relationship Managers in account servicing, KYC reviews and account monitoring functions.

The preferred candidate must satisfy the following requirements:

· A recognized degree

· At least 2 years of working experience with a financial institution

· Good communication and inter-personal skills

· Team player and able to work in a fast-paced environment

· Self-motivated, independent and able to balance multiple work priorities

You are expected to be someone who is hardworking and has a pleasant personality.

This position requires you to work from home most of the time so you must be able to work independently.

If you have no relevant experience - it is essential that you demonstrate the ability to learn fast and adapt.

Job scope details:

- establish rapport and build good relationships with customers

- be enterprising and work out solutions for customers, new or existing.

- involved in the presentation and troubleshooting for various scenarios.

- learn fast and understand the workflow

- able to implement ideas and instructions quickly.

The individual will play a critical role to manage the Club’s helpdesk , providing a friendly and delightful experience to members, guests, patrons and public.

Job Roles :

1) Perform reception duties
2) Manage all queries / requests at Front Reception Desk
3) Ensure auto acknowledgement of requests received is paired with a ‘ticket’ number
4) Sieve and distribute requests to respective departments for handling / follow up
5) Manual log in of requests received outside of system, i.e. phone or email or walk-in
6) Monitor requests status
7) Send chaser on ‘open’ cases to respective departments
8) Ensure reception front is clean and presentable
9) Report any abnormalities happening at lobby. Log requests to respective depts for follow up, if needed
10) Handle mails distribution
11) Other ad-hoc assignment for skills development

Requirements :

• Able to speak clearly and confidently
• Friendly with patience and customer service traits
• Possess administration skills
• Able work on shift hours and weekends

Others :

• Company Transport Pick-up/Drop-off Provided at Caldecott MRT
• Laptop will be given for work from home
• F&B Discount
• Dental, and Medical
• Learning & development opportunities
• Fast track career progression

About Us

Certis Integrated Facilities Management (IFM) leads the way in smart, integrated solutions, combining a full suite of FM services on a single digital platform to drive productivity, optimize resources, and deliver sustainable cost savings. With a rich heritage in critical operations, a proven track record in process re-engineering, and expertise in advanced technologies, we are a trusted partner to clients across government, commercial, and industrial sectors. Our innovative solutions not only enhance operational efficiency but also support goals like cost containment and environmental sustainability. Join us to shape the future of facilities management.

Responsibilities we will trust you with:

• Supervise and lead a team of technicians to execute and manage all facilities management activities, ensuring smooth operations and compliance with organisational standards.
• Oversee and attend to electrical, mechanical, and general maintenance tasks to maintain high operational standards.
• Plan, monitor, and coordinate facilities-related projects, ensuring timely delivery and adherence to specifications.
• Ensure compliance with health and safety regulations in all facilities management practices.
• Identify and implement improvements in operational efficiency and sustainability within the facility.

Your areas of knowledge and expertise that matter most for this role:

• Diploma in Building Services, Engineering, Facilities Management, Project Management, or a related discipline.
• Minimum of 2–3 years’ experience in facilities management or building maintenance.
• Proven supervisory skills with the ability to lead and motivate a team effectively.
• Strong ability to work independently, demonstrating resourcefulness, initiative, and self-motivation.
• Excellent interpersonal, communication, and organisational skills to manage stakeholders and team dynamics efficiently.
• Solid understanding of health and safety standards and procedures in facilities management is desirable.

Job Roles

- Safely drive buses to fuel bays, through the Auto Bus Wash, and to designated parking spots.

- Ensure electric buses are correctly plugged in and charging initiated.

- Refuel buses accurately and document all information.

- Handle refueling equipment with care and adhere to SOPs.

- Complete the demounting of buses per demounting list according to SOPs and maintain proper documentation.

- Manage orderly parking and ensure safety during refueling and garaging activities.

- Maintain compliance with company SOPs and ensure accident-free operations.

- Assist with garaging activities and ensure proper housekeeping.

- Adhere to workplace safety and health policies, practice safe work procedures and safety rules implemented at the workplace; and not engage in any unsafe or negligent act that may endanger self or others.

Job Requirements

- Candidate should possess at least a minimum Primary and/or Secondary School Certificate or equivalent.

- Candidate to have a valid Class 3 driving license with minimally one year of driving experience.

- Able to work 7.00pm to 3.00am (Overtime may be required).

- Able to work in a high-tempo environment and a good team player.

“We welcome applications from all qualified candidates regardless of gender.”

This is a newly created role reporting to the Global Head of Compliance based in Europe.

Responsibilities:

• Spearhead the development and implementation of a compliance program for the APAC region, ensuring adherence to derivatives regulations, trade sanctions, anti-bribery, and anti-money laundering (AML) standards.
• Collaborate with the global compliance team to foster a culture of integrity and compliance within a dynamic trading environment.
• Lead training initiatives and develop localized compliance policies to meet regional and global requirements.
• Monitor and investigate derivatives trading activities to ensure regulatory alignment and mitigate risks such as spoofing, wash trading, and price manipulation.
• Evaluate physical commodity transactions to address potential risks related to sanctions, bribery, and AML.
• Drive continuous improvement in compliance processes by contributing innovative ideas and aligning with global strategies.

Requirements:

• 8 years of experience with derivatives compliance
• Banking or Commodities background is essential

Please send in your resume in WORD format to [email protected]

*We regret that only shortlisted candidates will be notified.*

Nicola Clarke | EA License no. 18S9419 | EA Personnel no. R2197703

Job Highlights

· Positive Working Environment

· Fixed Allowances

· AWS + Quarterly Performance Incentive Bonus

. Career Growth

Guest Service Officer Job Description:

A Guest Service Officer is a professional responsible for providing efficient and courteous guest service. Serving as the initial point of contact, they play a vital role in creating a positive first impression for hotel guests. Key responsibilities include:

1. Guest Check-In and Check-Out:

- Efficiently process guest arrivals and departures.

- Distribute room keys and inform guests about room amenities and hotel services.

- Address guest inquiries, requests, and concerns promptly and professionally.

2. Customer Service Excellence:

- Exhibit exceptional customer service skills, making guests feel welcome and valued.

- Provide accurate information about the hotel, local attractions, and services.

- Handle guest complaints or issues with patience and effective problem-solving.

3. Payment Processing:

- Collect payments for hotel accommodations and additional services.

- Maintain accurate billing and payment records.

4. Communication Skills:

- Possess strong verbal and written communication skills to interact with guests and colleagues effectively.

- Handle phone inquiries and reservations courteously and professionally.

5. Computer Proficiency:

- Utilize basic computer skills for guest check-in, reservations, and record-keeping.

- Familiarity with hotel management software is a plus.

6. Professional Appearance:

- Maintain a neat and professional appearance.

- Greet guests with a friendly smile and offer assistance as needed.

7. Physical Stamina:

- Be able to stand for extended periods.

- Handle luggage and assist guests with mobility as required.

Job Requirements:

- Candidate must possess at least GCE O-level or equivalent.

- Minimum 1 year of hotel front office working experience is preferred. Candidates with no related experience will also be considered, as on-the-job training will be provided.

- Pleasant and well-groomed.

- Good communication and interpersonal skills.

- Enjoys interacting with guests and working in a fast-paced environment.

- The candidate must be able to work rotational shifts, weekends, and holidays (9–12 hours).

- A good team player, can work independently and is able to work under pressure.

If you meet these requirements and are excited to be a part of our dynamic and growing team at Beverly Hotel Elements, we encourage you to apply. Join us in creating unforgettable experiences for our guests while embarking on a rewarding career journey in the hospitality industry.

We look forward to having you as a part of our Beverly Hotel Elements family!

Permanent, Bishan, 5 days (830am-6pm)

Our client

30 Years Old Reputable facility management company

Job scope

· Client facing-

· To handling customers' enquiries

· To Prepare customer Statement of Accounts (SOA)

· To handle AR n AP function

· To handle financial reconciliation.

Requirements

· 1 year’s account experience.

· bilingual

Roles & Responsibilities

KEY RESPONSIBILITIES:

• Source spare parts for vehicles and construction machinery/equipment/ material
• Request and compare quotations from suppliers/vendors to ensure the best value.
• Prepare and process purchase orders based on approved requirements.
• Maintain accurate records of purchase transactions and order confirmations.
• Track and manage delivery timelines to ensure parts arrive as scheduled.
• Accurately input and maintain data related to purchasing activities in company systems.
• Manage and update vendor databases and contact lists.
• Assist and support purchasing-related administrative matters.

QUALIFICATIONS AND SKILLS:

• Familiarity with Excel, Word, Outlook.
• Able to liaise with English and Chinese-speaking colleagues/workers.
• Able to work well in a team setting.
• Energetic and willing to learn.
• interested candidate may email to [email protected]

Job Scope :

- Managing of foreign employee work pass related matters

- Support and maintain training administration and certification for operators

- Support and coordinate HR welfare activities and employment engagement

- Manage eLeave in Workday and reporting

- HR administration such as maintaining for Pfiles, employee information in Workday System

- Manage day-to-day operations issues for Blue Collar employee

- Managing and ensuring confirmation for new employees is on time

- Diploma in HR or equivalent.

- 2 years’ of relevant experience

- Relevant experience in Manufacturing environment

- Experience with Work Pass application

- Able to start in a fast paced environment

- Able to start work immediate or short notice

Job Responsibilities

• Ensure the security, safety and well-being of all personnel, visitors and the premises
• Provide excellent customer service
• Adhere to all company service and operating standards
• Immediately respond to emergencies to provide necessary assistance to employees and customers
• Protect the company’s assets relative to theft, assault, fire and other safety issues
• Follow procedures for various initiatives, including fire prevention, property patrol, traffic control and accident investigation
• Complete reports by recording observations, information, occurrences and surveillance activities; interviewing witnesses; obtaining signatures
• Maintain environment by monitoring and setting building and equipment controls
• Maintain organization's stability and reputation by complying with legal requirements
• Perform other ad-hoc duties as assigned

Job Requirements

• Minimum 1-2 years of security guard experience
• Must have Security Officer Licence, by Police PLRD, must have the Recognise Terrorist Threats (RTT) training (or Handle Counter Terrorism Activities (HCTA), have SSO Upgrade courses (preferred): Operate Basic Security Equipment – OBSE or Manage Disorderly Conduct & Threatening Behaviour - MDCTB
• Able to work day and night shift
• Excellent written and verbal communication skills
• Capable of following complex instructions
• Strong interpersonal skills
• Willingness to participate in the company’s screening process, including drug screen and background investigation
• Knowledge of security operations and procedures
• Registered as a security officer
• High School diploma is required
• Proven work experience as a security guard or relevant position
• Following Complex Instructions
• Manage Multiple Tasks
• Knowledge of Basic Security and Fire Inspection Procedures

Roles & Responsibilities:

• May occasionally be requested for business trip outside of Singapore for IT operations.
• Assist in setup of servers, firewalls and other network equipment for small offices
• Provide office IT support to the company employees.
• Provide vessel IT support to the crews onboard the vessels.
• Ensure all the IT issues are resolved within the stipulated time.
• Ensure assigned IT project tasks are completed within the stipulated timeline.
• Provide effective communication and customer service to the employees and the crews, in person and through phone calls and emails.
• Oversee and keep IT assets such as servers, laptops, monitors and printers.
• Update the IT asset inventory, application accounts and audit related documents regularly.
• Setup account, preparation of hardware and software for new hires.
• Participate/assist in internal and external audits.
• Prepare simple troubleshooting documentation for the staff and crews.
• Oversee IT procurement according to the company process.

Requirements:

• Bachelor’s degree or recognized Diploma in technology or computer science.
• Preferably 3-5 years or above experience working in infrastructure, network and security areas.
• Knowledge and certification in Microsoft 365, VMWare, Microsoft Hyper-V and CCNA will be advantageous.
• Strong knowledge and experience in LAN/WAN network configuration
• Able to multi-tasking and work on multiple projects simultaneously.
• Able to work independently and as part of a team.
• Knowledge in security risk assessment, audit, vulnerability scanning, data and application security is a plus.
• Excellent analytical, troubleshooting and problem-solving skills
• Excellent interpersonal skills
• Self-motivated and have drive, and ability to work independently and a good team player.

We offer attractive remuneration package and fringe benefits with excellent career development opportunities in a global organization.

We are an equal opportunity employer. Applications from all qualified candidates are welcome.

All information provided by applicants will be used for recruitment-related purposes only and will be handled in strict confidence by authorized personnel. Only short-listed candidates will be notified.

​Our client is a global leader in gateway services, who is seeking to recruit Auxiliary Police Officer. This position is based in Singapore.

*Joining Bonus up to $40,000 * Terms & Conditions apply

Auxiliary Police Officer

Responsibilities

As an Auxiliary Police Officer, you will be stationed at the frontlines to provide security services for airlines, contributing towards protecting modern aircraft fleets, as well as ensuring the safe transport of travelling passengers. Other ad-hoc duties include securing the safety of other vital installations in Singapore that encompass the protection assets.

Requirements

· Minimum 3 'N' level credits (diploma holders may be considered for Sergeant rank)

· Must be able to pass annual IPPT (Individual Physical Proficiency Test)

· Must be able to identify and differentiate color for work purposes.

· Comfortable with rotating work shifts

· Location : East

JJ Consulting Services

EA Licence No.: 12C6207

Applicants are invited to send in a MS Word resume to [email protected] stating position applying for/present/expected salaries and earliest available date.

We thank all applicants in advance and regret that only short listed candidates will be notified.

Responsibilities

- Ensure daily orders are fulfilled on time

- Liaise with logistics partners to ensure timely delivery of products to customers

- Assist in the regular stock count of inventory and reporting low stock levels to the sales team

- Perform physical activities such as loading, unloading, and sorting of goods at storage/distribution centres/warehouse locations

- General Housekeeping of Office-Warehouse

- Other ad-hoc duties as and when assigned.

Requirements

- Experience with Microsoft Office (Excel, Word, Powerpoint)

- Excellent interpersonal and communication skills

- Able to multi-task and work in a fast-paced environment with minimum supervision

- Possessing a valid Class 3 driving licence is a bonus

Job Details

- 5.5 day work week including 1 weekend

- 9.30 am to 6.30 pm

- Medical & Dental benefits + Insurance

The Workplace Experience team supports the frontline operations and communications outreach across the three primary locations. The proposed manpower will be required to operate on-site services and the scope of work, but not limited to, is as follows:

• Provide on-site support various teams within organization
• Provide on-site frontline concierge service
• Provide on-site support for room and AV/IT systems management
• Support with provision of office supplies and employee indents through vending and parcel locker machines at the three primary locations when needed.
• Provide administrative and operational support for the daily topping up and up-keeping of pantries located at various floors across three primary locations.
• Manage the daily operations of the gym, including timely follow-ups on any maintenance works required to the infrastructure.
• Provide administrative support and content to drive the monthly promotion
• Provide administrative and operational support to plan, organise and conduct up to two monthly complimentary employee-related initiatives to improve employee productivity across the three buildings, such as sourcing and deployment of food trucks.
• Provide on-site wayfinding/assistance (e.g. lost-and-found) for public visitors at the Public Concierge, the proposed manpower will escalate the service requests/status enquiries/feedback to the middle office via the Employee Relationship Management System (ERMS) for case resolution
• Provide logistics and AV support for events organised within the three primary locations when needed.

Requirements:

• Diploma in Business Management or relevant discipline
• Strong service excellence mind-set
• Good knowledge of Microsoft Office software/applications (e.g. Excel) will be advantageous

Other Information:

• Location: Bukit Gombak, Hillview & Depot Road (Deployed to 1 location)
• Salary: $2,200 - $2,700
• Performance Bonus
• 14 Days Annual Leave
• Duration: 4+5 years contract
• Working hrs: Monday to Friday: 8.30am to 6.00pm (Hours might be staggered subjected to team lead)

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA.”

We are now looking for a Patient Service Officer to be part of the team. The successful candidates will be deployed to one of the clinics within the medical centre.

The successful candidate will be performing the following duties, but not limited to:

• Perform registration: key in patients’ data and register in the system.
• Generate bill estimation form.
• Advise patients on Medisave / medishield / private shield / corporate guarantees and to obtain signatures on the relevant forms.
• Follow up with doctors or clinic staff on completing the information required.
• Assist doctor during the consultation.
• Booking of appointments in the system.
• Alert and rectify duplicate patients’ records in the system.
• Assist in training and guiding new and junior staff.
• Collect deposit if required.
• Handle billing, collection of payment (cash, NETS, credit cards, cheques) with integrity and accuracy.
• Perform daily closing of collections and alert superiors on discrepancies if any.

Requirements

• Has 1-2 years of experience in healthcare industry
• Experience in clinical duties such as taking of blood samples, recording vital signs reading and etc. will be advantageous.
• Able to work in fast-paced environment.
• Tech-savvy
• Good interpersonal skills, a good team player and has good time management skills.
• Willing to learn and ability to adapt are key attributes for this role
• 5.5-day work week, office hours.

You are expected to be someone who is hardworking and has a pleasant personality.

This position requires you to work from home most of the time so you must be able to work independently.

If you have no relevant experience - it is essential that you demonstrate the ability to learn fast and adapt.

Job scope details:

- establish rapport and build good relationships with customers

- be enterprising and work out solutions for customers, new or existing.

- involved in the presentation and troubleshooting for various scenarios.

- learn fast and understand the workflow

- able to implement ideas and instructions quickly.

- Oversee operations and cleanliness on ground

- Perform general cleaning to maintain cleanliness

- Manage customer complaints in professional manner

- Manage manpower deployment

- Conduct site inspections to ensure compliance with health and safety standards

- Prepare operations reports and other administrative duties

- Any other related duties assigned by manager

Job Responsibilities:

Job opening 1: Residential

• Perform gas installation work and gas supply turn-on in domestic units
• Perform soundness test on gas installation.
• Perform site survey on gas installation feasibility and rectification work.
• Ensure gas installation comply with the Code of Practice (SS608), Regulations, SOP etc.
• Coordinate with the relevant authorities (e.g. SPPG, SCDF, HDB, EMA) and other external agencies on installation matters.
• Attend to customer enquiries/ feedback and perform service recoveries.
• Report writing.

Job opening 2: Commercial

• Oversee the gas installation works conducted by outsourced contractors in compliance with regulatory requirements, code of practices and Standard operating procedures (SOP).
• Ensure that the tools and equipment for related works are adequate and properly maintained for operational readiness.
• Attend to customers’ feedback, queries and complaints.
• Coordinate gas installation projects submitted by M&E consultants, Professional Engineers and Licensed Gas Service Workers.
• Conduct Inspections of gas installation and witness final pressure test, ensuring timely & safe completion for turn-on of gas supply.
• Perform standby duties after office hours.

Job opening 3: Investigation & Maintenance

• Attend to reported gas incidents and gas supply abnormalities such as gas fires, poor gas supply pressure, suspected gas leaks, etc.
• Perform site investigations and rectification work inclusive of co-ordination work with the relevant authorities (e.g. SPPG, SCDF, HDB, EMA) and other external agencies and submission of reports.
• Attend to customer service requests, e.g. install/ replace/ trouble-shoot gas appliances, perform servicing of gas stoves, carry out soundness tests on gas installations, etc.
• Handle customers’ enquiries/ feedback and perform service recoveries.
• Investigate and report on matters related to meter readings abnormality.
• Attend to meter cut-off and account due related matters.

Requirements:

• Diploma/Nitec in Mechanical or any Engineering discipline.
• Relevant work experience and technical knowledge in gas, plumbing, sanitary, or electrical systems will be an advantage.
• Able to work independently and as a team player.
• Possess good interpersonal and communication skills, with experience in contract management and customer service.
• Possess a driving license (class 2 & 3), preferably with access to personal transport.

• Logistic Background
• Trading MNC
• IMMD / Short Notice

Job Scope:

• Provide logistics and operational work in executing orders including liaising with sales and documentation team within the company, with producers, shipping carriers and forwarders
• Ensure smooth shipments and timely cargo delivery with active anticipation, analysis and planning with team members
• Cost and risk consciousness to achieve minimum risk and maximizing efficiency in performing logistical works
• Any other duties as assigned

Requirements:

• Possess minimum a Diploma
• Possess at least 2 years of logistic coordination experience
• Knowledge of SAP will be an advantage
• Good communications, interpersonal & coordination skills

To apply please click on the APPLY NOW button or email your resume with the following details inside your resume for faster processing:

• Reason for leaving each past & current employment
• Salary drawn for each past & current employment
• Expected Salary
• Earliest availability date

We regret only shortlisted candidates will be notified. By submitting any application or résumé to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.

Yoong Poh Feng

EA License | 14C7092

EA Registration Number | R1105076

Description:

We are seeking for a motivated and meticulous individual to join us as a Personal Assistant & Leasing Officer. You will be providing secretarial support to the company’s Director. This is an exciting opportunity for you to join a fast-growing company that is constantly expanding.

Key responsibilities:

· Perform clerical duties and provide secretarial support to the Director.

· Schedule and remind the Director of events and meetings.

· Make overseas travel arrangement.

· Follow the Director out of office for work.

· Updating details or status of prospective and existing outlets in the Outlet Master List.

· Monitoring and keep track of renewal, new and termination lease contract.

· Ensure all activities within the retail mall/commercial spaces are in line with Government and company’s guidelines.

· Managing tenancy related issues, compiling occupancy and rental reports and other related lease management functions.

· Liaising with 3rd party contractors towards renovations, advertising matters, on the grounds inspection for the rented/potential retail space.

· Liaising with mall regarding lease contract terms and rental price, verification of application information, applying permit to work for contractor, and setting up electricity in the outlet.

· Liaising with external third parties (contractors, etc..) to oversee the administrative matters of the outlets.

· Liaising with Starhub officer for network application for different malls.

· On the ground inspection for the rented / potential retail space.

· Inform respective department such as Finance, Operations, and Marketing department regarding the opening of new outlet.

· Reviewing lease documentations and obtaining required boss’s signature.

· Overseeing office maintenance.

· Handling office administrative works, such as filing, and reordering office supplies.

· Any other ad-hoc duties as assigned.

Requirements:

· At least Degree in Business Administration / Management.

· At least 2 years of Personal Assistant’s working experience, prior experience as a manager or director’s PA from China company is advantageous.

· Proficient in Microsoft Office (Excel, Word, PowerPoint, Outlook).

· Relevant working experience and knowledge in lease management and coordination is an advantageous.

· Knowledge of retail mall operations is advantageous.

· Proficient in both English and Chinese translation.

· Able to travel local and overseas with the Director for work as and when required.

· Devoted to work and do not mind working overtime.

· Able to handle confidential information with discretion.

· Proactive and able to work independently.

· Strong organizational and multitasking skills.

· Detail-oriented with excellent communication and interpersonal skills.

· Meticulous, resourceful, independent, and able to work in a fast-paced environment.

· Familiar with Chinese business practices and cultural nuances.

Mon to Fri 8.30am - 6pm

Job Description

• Respond to customer inquiries via phone, email, and other communication channels.

• Prepare and process quotes, and other sales-related paperwork. (Airfreight /

Seafreight / Logistic / CBT).

• Preparing reports on a weekly/or monthly basis.

• Trouble Shooting (Damage Cargo, Billing Issues, etc.) (Airfreight / Seafreight /

Logistic / CBT).

• Coordinate with internal teams such as outdoor sales, operation, finance, and

customer service.

• Work alongside with outdoor sales with generating new business and maintaining

existing customer relationships.

Job Requirements

• Optimistic, Positive and Proactive.

• Effective communication and Interpersonal skills.

• Keen to make an effort and pursue areas of improvement.

• Able to cope and work under pressure or overtime if required.

• Able to perform independently or connect well in a team player environment.

• General knowledge on excel format if any.

• Relevant experience and knowledge in customer service/freight forwarding industry

Location: Ang Mo Kio
Salary: Up to S$3,800
Working Days & Hours: 5 days (Monday to Friday), 8:30am - 6:00pm

Key Responsibilities:

• Manage full sets of accounts, ensuring accuracy and timeliness.
• Handle day-to-day financial transactions, including accounts payable, accounts receivable, journal adjustments, and ensure adherence to service standards.
• Perform compliance checks on transactions to ensure alignment with relevant regulations.
• Prepare bank reconciliation statements and management reports regularly.
• Assist in audit exercises by preparing audit schedules and facilitating the audit process.
• Monitor and maintain service standards, continuously seeking areas for improvement.
• Provide feedback for SOP reviews and contribute to process enhancement.
• Handle statutory reporting requirements.
• Take on additional duties as assigned by the management.

Requirements:

• Diploma/Degree in Accountancy or equivalent professional qualifications.
• At least 2 years of experience in managing accounts for an organization with IPC status.
• Strong attention to detail, able to work independently with good problem-solving and analytical skills.
• Good understanding of FRS and Charity Accounting Standards.
• Proficiency in written and verbal communication.
• Competent in MS Word and Excel; experience with WorkDay ERP system is a plus.

Responsibilities:

• Assigned to handle export documentation.
• Ensure accurate and error-free manifestation of all shipments.
• Correspond with agents across our global network.
• Liaise with customers regarding our requirements.
• Ensure timely billing.
• Manage and organize records and files effectively.

Requirements:

• Minimum qualification of GCE "O" Level or Polytechnic diploma.
• Ability to work overtime as needed.
• Preferred experience in the shipping line industry.
• Proficiency in Microsoft Exchange, Microsoft Excel, and Microsoft Word.
• Positive personality traits and a strong team player.

About the Company
We are representing our client, a reputable healthcare provider dedicated to delivering compassionate palliative care to patients and their families. Known for its patient-centered approach and community-focused services, our client provides a nurturing environment where quality care and dignity are at the heart of everything they do.

About the Role

As the Administrative Assistant/Administrative Officer (Homecare), you will play a vital role in supporting the Homecare team through efficient administrative operations. Reporting to the Nurse Manager, your responsibilities will ensure seamless processes that directly impact the quality of patient care and family support.

Key Responsibilities:

• System Updates: Perform admissions, discharges, transfers, and deaths in the INGOT system.
• Means Testing: Check patients’ means testing in the system, liaise with next-of-kin, and submit necessary documentation to MOH.
• Home-Based Respite Care (HBRC): Process HBRC applications, coordinate with vendors, and prepare monthly updates for MOHH.
• Consumables and Devices: Process applications, guide families, and ensure sufficient stock levels.
• Reporting: Generate and share daily, weekly, and monthly reports with the team and relevant stakeholders.
• Document Preparation: Prepare case sheets, discharge letters, mortality case files, and other required documents for interdisciplinary team meetings.
• Inventory Management: Maintain inventory records for medical equipment and consumables, and arrange servicing for devices like oxygen concentrators and syringe drivers.
• Donations Coordination: Sort, check, and manage expiry dates of donated items, and arrange transfers of donated hospital beds and equipment.
• Volunteer Coordination: Liaise with Volunteer Management on delivering supplies like diapers and milk supplements.
• Administrative Support: Assist with filing, uploading patient documents, handling inquiries, and general office administration.
• Orientation: Facilitate onboarding of new Medical Officers, including issuing work phones and managing transport claims.
• Customer Support: Attend to incoming calls and inquiries about hospice services.
• Triage Support: Answer triage phone calls during nurse training sessions.

Experience and Skills Required:

• Educational Qualifications: Minimum GCE 'O' Level or equivalent.
• Experience: At least 2 years of experience in a healthcare or related field; candidates with Patient Service Officer experience in a hospital setting are highly preferred.
• Technical Proficiency: Proficient in Microsoft Office applications and other relevant software.
• Attention to Detail: Meticulous and organized, with the ability to manage multiple responsibilities effectively.
• Customer Service Orientation: Strong interpersonal and communication skills to handle patient and family inquiries.
• Proactive and Independent: Self-motivated and capable of working independently or as part of a team.

Work Scheme and Details:

• Work Schedule: Monday to Friday.
• Working Hours: 8:00 AM – 5:30 PM (Monday – Thursday), 8:00 AM – 5:00 PM (Friday).