Snr Executive/ Assistant Manager, Data & Service Operations (Healthcare) REF: EN
2 days ago
The Senior Executive/ Assistant Manager is to support the Service Operations team in enhancing patient experiences through innovative, data-driven sol..
The Senior Executive/ Assistant Manager is to support the Service Operations team in enhancing patient experiences through innovative, data-driven solutions. This role involves collaborating with healthcare professionals to improve patient care quality by leveraging data analytics and providing actionable insights.
What you'll be doing
- Support stakeholders in reviewing key performance indicators to optimise patient experience and care quality
- Work with data teams to ensure data hygiene, quality, and accessibility for analysis
- Develop and maintain dashboards and reports that provide actionable insights
- Compile and analyse data to support improvement projects and strengthen award applications
- Participate in AI, BI, and RPA projects to enhance patient experience
- Establish a knowledge management system to document and track service operations discussions
What we're looking for
- Bachelor Degree level from a recognised institution in Statistics/ Business Analytics/ Business Administration or other related studies
- 2 - 3 years of experience in similar roles, preferably within healthcare setting
- Strong analytical and problem-solving skills with a keen interest in data-driven improvements
- Proficiency in data visualisation tools (e.g., Power BI, Tableau) and the ability to create clear, actionable reports
- Excellent communication and collaboration skills to effectively support stakeholders in optimising patient care and service quality
Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button.
**We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.**
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