We are looking for a dynamic, resourceful, and ambitious Event Specialist to join our fast-growing team. The successful candidate will be responsible for supporting the client’s marketing activities, campaigns and events management. As part of the Account Servicing team, you will be developing marketing campaigns to generate leads across marketing pillars such as events, campaigns, and media buys. You will be responsible for working with an ecosystem of companies that provide data, tools, and services that maximize the performance of marketing. This role is responsible for leading marketing initiatives across partner types, including comarketing, content development, thought leadership, and events.

Why Join Us?

• Besides Tai Seng MRT
• Medical/Insurance benefit
• Fun and Friendly working environment
• Hybrid Working Style

Job Description:

Account Management

• Serve as the event/marketing support team for all current clientele and its active projects.
• Project manage and ensure the timely, successful, and profitable delivery of our client’s creative solutions according to their business needs and objectives
• Be part of supporting the client's campaign and an informed expert on the products and solutions.
• Contribute effectively in any incoming brief/project discovery phase - discover and identify the client's business pain points, SWOT, and landscape.
• Collaborate with the creative and strategy team to identify new ideas and be an effective team member for the ongoing ideation of new business and creative solutions
• Forecast, prepare, and track key account management metrics in the company's CRM platform to ensure the account timeliness of billing.
• Communicates the client's goals/objectives and represents the client's interests to the team
• Work closely with the creative team to maintain a continuous communication of project status to identify potential issues and opportunities within or related to the project
• Acquire a good understanding of company capabilities and services and effectively communicates all offerings to the client
• Provides regular updates on all account activities, including project status and inquiries, on a weekly basis
• Maintain the Account team archive library
• Help plan an event in accordance with client objectives and requirements, and proactively identify and address gaps and potential problems based on the venue’s capability
• Negotiate and liaise with third-party vendors/caterers for quotations and event setup requirements
• Work as part of a team to execute events flawlessly, troubleshoot and problem-solve on-site, and also manage and service clients throughout.

Job Requirements:

• 2 - 4 years of work experience, ideally with 1+ years’ experience focused in B2B marketing, especially IT industry
• Relevant experience in MICE, Hospitality/Tourism or a relevant industry knowledge
• Experience in partner marketing, lead generation campaigns, events, or media buy is preferred
• Strong marketing background with a track record in strategizing, executing, and measuring performance and creative marketing campaigns end-to-end
• Develop, execute and manage highly effective advertising campaigns and media plans to drive traffic and awareness.
• Propose creation of relevant and engaging digital content for publishing onto various digital platforms
• Analyze digital marketing analytics reports and share insights with the team to develop optimization plans.
• Experience collaborating with cross-functional teams and managing stakeholders
• Excellent computer knowledge of PC environments with proficiency in Microsoft Word, PowerPoint, and Excel Writing and proofing skills are also required
• Relevant experience in digital marketing &/or performance marketing.
• Experience in SEM, SEO and SMM skills.
• Experience growing SEO traffic and organic lead acquisition. Familiar with on-site SEO best practices and knowledge of ranking factors and search engine algorithms.
• Experience in launching campaigns across a variety of channels including email, ads, web, social, events, and more.
• Excellent communication skills (written and verbal), administrative skills and negotiation skills
• Independent personal motivation and initiative, as well as discipline and good judgment
• Ability to work independently, organized, dependable, detail-oriented and work well under pressure
• Team player with a cooperative spirit Quick learner, efficient and high sense of urgency

Position details:

*Attending to customer phone calls (Call Centre), Email and walk-in customer at Front counter.

*Scheduling daily repair jobs

*Preparing qoutation for repair job and spare part sales

*Coordinate with teachnician on repair job details and follow up

*Handle monthly Service Centre reports and invoices (Senior Customer Service Officer/Team lead position)

*Able to lead and supervise Customer service team (Senior Customer Service Officer/Team lead position)

*Candidate with relevant experience may conside for Senior Customer Service Officer/Team lead position

*Candidate with experience/knowledge on electrical appliance repair and sales will be a plus point

Able to start on Jan 2025 or immediate.

Training will be provide.

5 working days (Monday - Friday), 9am to 6pm

Location: Near Bishan / Marymount

Job Description

• Industry/ Organization Type: Logistics (Airfreight)
• Position Title: Airfreight Documentation Officer (Import / Export)
• Working Location: Changi
• Working Hours: 5.5 days (Monday to Friday 2 PM – 10 PM, Sat Half Day)
• Salary Package: Basic Salary up to $2,800 + Shift Allowance + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Manage day-to-day tasks for air freight operations, both for exports and imports.
• Update data according to airline specifications and label cargo when needed.
• Print AWBs and produce all necessary documentation.
• Update electronic air waybills (FWB), house manifests (FHL), and pre-lodge cargo with SATS.
• Schedule air cargo space with shippers, airlines, co-loaders, and international agents.
• Provide guidance and support for air cargo operations.
• Help organize import shipments and plan their delivery.
• Any other ad-hoc duties as assigned.

APPLY NOW!!!

• Minimum 1 year of experience in handling air freight operations and documentation.
• Strong communication skills to efficiently work with shippers, airlines, and agents.
• Attention to detail for accurate data entry and document preparation.
• Ability to multitask and respond quickly to email correspondence.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66145 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Responsibilities

1. Identify markets and understand of products, searching new potential customers and new market opportunities and growth of business.
2. Build and promote strong customer relationships by partnering with them and understanding their needs.
3. Management of new sales leads, including qualification, response, recording and follow up with the objective of increasing revenue. Ensure timely follow-up on all leads that are generated.
4. Collect and communicate market and competitor’s information to corporate management team on a frequent basis.
5. Supporting marketing activities by attending trade shows, conferences and other marketing events

Requirements

• ITE or Diploma in Electical, Electronics or Mechantronics will be added advantageous
• Organized, with attention to details.
• Ability to develop and maintain relationships with key decision makers.
• Self-starter with ability to work independently.
• Positive, can-do attitude.
• Teamwork

Responsibilities:

• Manage, mentor and coach the relevant team members to achieve quality and productivity for optimal customer experience
• Train and upskill new and existing team members of the team, and provide actionable feedback
• Work closely with the senior management team to design & curate procedures for the best user experience.
• Attend and welcome visitors and customers by providing satisfactory customers service
• Maintain customer records and monitor their appointment
• To professionally and satisfactorily resolve customer complaints pertaining to products and services
• To Implement & improve customer retention practices
• To encourage a positive and cozy environment for the customers
• Assist in other area, if needed from time to time

Qualifications & Requirements

• Customer service enthusiast
• Prior experience in the customer service field
• Professional looking and well-groomed to the standards set
• Proficient communication skills
• Customer Service oriented and passionate about serving customers
• Ability to stay calm in any given situation
• Possess some degree of digital literacy
• Prior experience in the beauty line would be a plus

Job Description:

• Provide protection/escorting VIP or Business Partners
• Security enforcement & screnning duties
• Traffic, crowd & access control

Requirements:

• Minimum N-Level and above
• Able to work 12 hours shift
• 3 months training will be provided

Roles & Responsibilities

• To review all Authority's and Contractor's drawings
• To provide all relevant endorsements required by the relevant authorities
• Supervise all civil and structural works, both permanent and temporary
• To ensure that contractor had obtained all necessary permits and clearance to work
• To conduct site inspection and ensure that contractor(s) implement corrective actions and timely preventive/mitigation measures to protect surrounding structures
• To review, evaluate and assess all formwork structures, formwork support systems etc
• To review and supervise safety, environmental and health matters
• To supervise the installation of instrumentation
• To supervise sanitary and plumbing installations, pump drainage works etc
• To review, evaluate and assess the monitoring of instrumentation and interpretation of the results and provide analytical results/presentations
• To review the Contractor's design and supervise all works

Job Requirement:

· The RTO shall be accredited by the Institute of Engineers Singapore (IES) and/or Association of Consulting Engineers Singapore (ACES).

• Candidate must possess at least Bachelor's Degree/ Post Graduate Diploma or equivalent.
• The RTO shall have minimum of THREE (3) years engineering experience
• Required Skill(s): Organizing, Planning and Prioritizing Work, Time Management, Communication, Go-getter mindset

Kindly submit the updated CV along with copy of RTO Certificate, BCSS

Roles & Responsibilities

• To review all Authority's and Contractor's drawings
• To provide all relevant endorsements required by the relevant authorities
• Supervise all civil and structural works, both permanent and temporary
• To ensure that contractor had obtained all necessary permits and clearance to work
• To conduct site inspection and ensure that contractor(s) implement corrective actions and timely preventive/mitigation measures to protect surrounding structures
• To review, evaluate and assess all formwork structures, formwork support systems etc
• To review and supervise safety, environmental and health matters
• To supervise the installation of instrumentation
• To supervise sanitary and plumbing installations, pump drainage works etc
• To review, evaluate and assess the monitoring of instrumentation and interpretation of the results and provide analytical results/presentations
• To review the Contractor's design and supervise all works

Job Requirement:

· The RTO shall be accredited by the Institute of Engineers Singapore (IES) and/or Association of Consulting Engineers Singapore (ACES).

• Candidate must possess at least Bachelor's Degree/ Post Graduate Diploma or equivalent.
• The RTO shall have minimum of THREE (3) years engineering experience
• Required Skill(s): Organizing, Planning and Prioritizing Work, Time Management, Communication, Go-getter mindset

Kindly submit the updated CV along with copy of RTO Certificate, BCSS

Job Description Responsibilities:

• Provide patrol and guard duties
• Response to alarms, emergencies, fires and other similar matters
• Maintain security by ensuring safe and secure environment for staff and guest

Requirements

• Relevant experience in similar capacity would be an advantage
• Possess qualified certificate in WSQ Security and SIRD License
• Able to work 3 rotating shifts including weekends and public holidays
• Basic computer knowledge will be an advantage

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

ReplyForward

[Order ID: 573452]

Responsibilities:

• Identify, evaluate, and build relationships with suppliers to meet company needs.
• Negotiate pricing, terms, and contracts to secure advantageous agreements.
• Monitor supplier performance, ensuring quality and timely delivery of goods.
• Expand the supplier network and mitigate supply chain risks by sourcing new suppliers continuously.
• Resolve supplier-related issues promptly and manage disputes effectively.
• Procure semiconductor materials, spare parts, equipment, and services based on customer schedules.
• Maintain optimal inventory levels, collaborate with quality control, and implement cost-saving measures while ensuring quality standards.

Requirements:

• At least 2 of purchasing or procurement experience in the semiconductor or manufacturing industry
• Candidates with proficiency in SAP is highly preferred
• Possess fundamental understanding or knowledge with semiconductor manufacturing processes and components will provide an added advantage

We regret that only shortlisted candidates will be notified.

However, rest assured that all applications will be updated to our resume bank for future opportunities.

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Please kindly refer to the Privacy Policy of Good Job Creations for your reference:

https://goodjobcreations.com.sg/en/privacy-policy/

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EA Personnel Name: Yap Zia Xin

EA Personnel Reg. No.: R22109263

EA Licence No.: 07C5771

Responsibilities:

• Manage, mentor and coach the relevant team members to achieve quality and productivity for optimal customer experience
• Train and upskill new and existing team members of the team, and provide actionable feedback
• Work closely with the senior management team to design & curate procedures for the best user experience.
• Attend and welcome visitors and customers by providing satisfactory customers service
• Maintain customer records and monitor their appointment
• To professionally and satisfactorily resolve customer complaints pertaining to products and services
• To Implement & improve customer retention practices
• To encourage a positive and cozy environment for the customers
• Assist in other area, if needed from time to time

Qualifications & Requirements

• Customer service enthusiast
• Prior experience in the customer service field
• Professional looking and well-groomed to the standards set
• Proficient communication skills
• Customer Service oriented and passionate about serving customers
• Ability to stay calm in any given situation
• Possess some degree of digital literacy
• Prior experience in the beauty line would be a plus

The Team

Cundall’s Civil & Structural Engineering team pride ourselves on our exemplary track record of designing and leading innovative and sustainable built environment projects.

The Role

This is a good opportunity for an experienced Structural RTO to represent Cundall onsite for one of Singapore projects. This will be a 9-months contract based role commencing in April 2025 with an opportunity for extension if required by project. Location is based in the west of Singapore. The main responsibilities are:

• To coordinate and to supervise the whole construction works of the Contractor on site and to agree on the detailed programme of work.
• To check and ensure that all necessary instructions have been given to the Contractor and authorization from the Head Office has been obtained.
• To check and ensure that all materials are ordered and delivered to the site by the Contractor in good time with all necessary permits obtained.
• To ensure that the requirements of the specifications with regards to materials and workmanship are complied with by the Contractor.
• To ensure that all setting out work are properly carried out by the Contractor and to keep all survey records in systematic and legible manner.
• To keep a daily site record on the progress of the work and prepare site inspection reports.
• To issue such further instructions and clarifications of details as are deemed necessary.
• To check all works (rebars, formworks, steelworks etc) and to ensure they comply with drawings, specifications and good engineering practice.
• To ensure that relevant tests on materials are satisfactorily carried out and recorded prior to adoption and that all routine tests are done and documented during normal construction works.
• To attend site meetings.
• To assist the QS in the valuation of works done for the purpose of valuation of the progress of works and for the purpose of progress payment if required.
• To act as a channel for all claims and disputes and to provide the facts which are relevant.
• To familiarize himself with and where necessary bring to the notice of the Contractor, the need for inspections, certification etc. by the Client Department, municipal council, local or state or other authorities having jurisdiction over the project.
• To foster efficient organisation and good relations on the job and suggest and report on any matter likely to assist in achieving these. The RTO shall also observe and report on the general co-ordination, standard and progress of the works.
• After the completion of structural works by the Contractor, RTO shall verify that all constructed works are in accordance with approved authority drawings prior to authority inspections, and ensure that the finished works are free from defects and are functioning to its intended specifications.

The Skills

-Able to commit to the project commencing in April 2025.

-With minimum 6 years of site experience in the supervision of construction works (including both steelworks and reinforced concrete works).

-Must be an IES/ACES accredited Registered Resident Technical Officer.

-Given the collaborative and client focussed nature of this role, excellent communication skills and experience of using your initiative to overcome challenges are essential.

Responsibilities:

• Manage, mentor and coach the relevant team members to achieve quality and productivity for optimal customer experience
• Train and upskill new and existing team members of the team, and provide actionable feedback
• Work closely with the senior management team to design & curate procedures for the best user experience.
• Attend and welcome visitors and customers by providing satisfactory customers service
• Maintain customer records and monitor their appointment
• To professionally and satisfactorily resolve customer complaints pertaining to products and services
• To Implement & improve customer retention practices
• To encourage a positive and cozy environment for the customers
• Assist in other area, if needed from time to time

Qualifications & Requirements

• Customer service enthusiast
• Prior experience in the customer service field
• Professional looking and well-groomed to the standards set
• Proficient communication skills
• Customer Service oriented and passionate about serving customers
• Ability to stay calm in any given situation
• Possess some degree of digital literacy
• Prior experience in the beauty line would be a plus

Job Description:

• Oversee daily payroll operations to ensure accuracy, efficiency, and compliance with internal policies.
• Act as a primary point of contact for payroll-related queries, collaborating closely with vendors and HR Business Partners (HRBPs).
• Responsible for statutory payment submission, such as CPF, IR8A, IR21 & NS Claims.
• Submit Government-Paid leaves such as Maternity, Paternity, and childcare leave as required.
• Attend to Finance queries.
• Ensure compliance with policies and legislations.
• Proactively identify opportunities for process improvements and make recommendations to enhance efficiency.
• Support various HR/payroll projects and perform ad hoc tasks as assigned.

Job Requirements:

• 3 - 5 years of relevant HR experience.
• Diploma/Degree in Business Administration, Human Resources, Psychology or related.
• Strong understanding of Singapore Employment Act, CPF & Income Tax legislation.
• Excellent organizational skills with a high level of attention to detail.
• Experience with SAP SuccessFactors and BIPO will be an added advantage.
• Proven experience in leading and managing a team.
• Demonstrated expertise in overseeing system migrations and implementing system changes.
• Must be resilient and adaptable to changes, with the ability to thrive in a dynamic work environment.
• Proficient in MS Office applications.

• Make sure smooth running of the Company’s computer systems and provide technical support to users both in office and on board vessels own/operated
• Support in implementation of new info-system management software

Requirements:

• Diploma and above
• At least 2 years of working experience in setting up and running new info-software systems

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Roles & Responsibilities

Key Responsibilities

1. Financial Management: Manage the company's financial operations, including budgeting,

forecasting, and auditing. Ensure that the financial transactions, policies, and procedures meet

the organization's short and long-term business objectives and are conducted in accordance

with regulations, accounting principles, and standards.

2. Strategic Planning: Develop and implement the financial strategy of the company. This

includes long-term financial planning and forecasting, risk management, and investment

strategies.

3. Financial Reporting: Oversee the preparation and communication of monthly and annual

financial statements. Ensure the timely reporting of key financial data and updates to the CEO,

Board of Directors, and other key stakeholders.

4. Compliance: Ensure legal and regulatory compliance regarding all financial functions. This

includes tax planning and compliance with local, state, and federal tax regulations.

5. Leadership: Direct the Finance and accounting team and ensure their ongoing professional

development and training. Participate in key decisions as a member of the executive

management team.

Requirements

· Bachelor Degree in Accountancy, Finance, CPA, ACCA or equivalent with

min 10yrs of finance leadership experience. Prior experience in IPO listing.

· Good leadership and dedicated team player, dynamic , confident and positive disposition

· Ability to make value added changes to achieve business objectives and goals

· Proficient in Mandarin

We have a flexible work from home job as a Human Resource Officer.

Job scope:

• Work from home
• Flexible timing
• Sourcing and recruiting the right people for our organisation
• No cold call required
• Support will be provided
• High incentives of $1000 per successful placement (subject to terms and conditions)

Responsibilities

• Handle operational HR matters.
• Work with the line managers on their recruitment needs and ensure that the recruitment is in accordance with the manpower plan
• Required to update and accurate maintenance of digital and electronic internal employee records.
• Supporting work pass application processes for foreign workers with liaising with government parties.
• Deliver HR services in an effective and efficient manner; identify and resolve HR issues if required.
• Provide support in the implementation of HR strategy and execution of any supporting programs.
• Supporting new hire onboarding and exiting process for internal employees.
• Ability to perform payroll tasks related to the input and reconciliation of timekeeping data, new hires, terminations, salary changes, compensation, and benefits payouts, in accordance with established operating procedures and deadlines.
• Conducting performance and wage reviews.

Requirements :

• Min Diploma/ Degree in Human Resource Management, Business Administration or equivalent.
• Min 2 years of experience in office management and HR Operations experience.
• Knowledge of HR processes, employment laws, and regulations is a bonus.
• Knowledge of Microsoft Office/365, including word, excel, power point and Outlook a must.
• Excellent oral & written communication skills

Responsibilities

• Plan, support and implement approved programmes and services of the DAC.
• Ensure that DAC rules pertaining to personal safety, work hazards and prescribed training procedures are adhered to by staff and clients.
• Maintain and develop proper system of administration of client’s ICP; attendance and training programme records; and other administrative records in accordance to the Programme Evaluation System / Best Practice Guidelines.
• Ensure the welfare of clients, referring any inappropriate client behaviour or welfare needs to the appropriate professional service for intervention.
• Liaise with parents/guardians of clients pertaining to the clients’ management.
• Ensure that volunteers are working towards the organizational interest, objectives and goals.
• Maintain good public relations and uphold the image of the Association.
• Work as a team and participate positively and actively to ensure quality service delivery that is in line with the mission, goals and objectives of the Association.

Requirements

• Have relevant Diploma or ‘A’ Level.
• Have good organization skills.
• Have a compassionate and patient personality.
• Certified training in Social Services or Disability Studies is an added advantage.
• Experience in working with persons with special needs is an added advantage.
• A Heart to serve in the special needs sector

Working Location: 65 Pasir Ris Drive 1 Singapore 519529

Our Client:

Our client is one of the leading Banking Services companies in Japan. They are currently looking for an Officer to join their Back Office.

The Responsibilities:

• Back office general operations, settlement, input vouchers for loans, securities, money market transactions, swaps and forex

• Prepare periodical reports for Head Office, as well as to Singapore and Japanese regulatory agencies

• Operation of accounting system and settlement system (SWIFT)

• Check the daily bank statement and maintain adequate account balance

• Monitor fund transfers (inward and outward remittance), customer’s accounts

• Assist the Back Office Manager and Middle Office Manager by managing the accounting system, entering input sheets and printing out data sheets

• Assist the Compliance Manager with daily AML monitoring, KYC filings, processing audit requests and revising operational policies and procedures

• Perform all other duties as assigned by the managers

The Requirements:

• Diploma or Degree holders with relevant experience

• PC skills (Microsoft Office)

• Good communication skill, strong learning ability and multi-tasking skill

• Experience in bank’s back office is welcome

• Driven and self-motivated for new challenges

RGF Privacy Policy – https://www.singapore.rgf-professional.com/privacy-policy

Disclaimer: The Company complies with the Tripartite Guidelines on Fair Employment Practices (TGFEP), including the prevailing guidelines on recruitment. All qualified applicants will be considered for the position regardless of their age, race, religion, nationality, marital status, or family responsibilities. A more detailed discussion of the TGFEP is available on the Tripartite Alliance for Fair and Progressive Employment Practices (TAFEP) website at https://www.tal.sg/tafep.

JO Reference: 110916

COMO Metropolitan Singapore marks a debut homecoming for our Singapore-founded company. It's the first time COMO Group’s signature brands – COMO Hotels and Resorts, a multi-label fashion retail space curated by Club 21, a new urban wellness space by COMO Shambhala, contemporary international dining by COMO Cuisine, as well as Michelin-starred gourmet concept by COTE Korean Steakhouse and internationally-renown patisserie Cédric Grolet — will be housed under one prestigious address: COMO Orchard.

Job Responsibilities

• Maintenance, servicing and ensure regular checks and servicing of: Fire alarm systems, EM LOCK and magnetic door systems,Guestroom lock systems ELsafe units, CCTV systems, Public announcement systems, Car park collection systems Panic and PWD button system.
• Oversee the loading and unloading bay, driveway, and basement car park to ensurenall.loading and unloading activities conpleted within time frame.
• Control and distribute complimentary car park tickets.
• Respond to various incidents during shift, ranging from security breaches to guestroom lock and ELsafe issues.
• Complete security incidents, accidents, and emergencies, prioritizing report by end of daily shift.
• Enforce security protocols and procedures to protect guests, colleagues and property.
• Manage access control systems, such as key card access, to prevent unauthorized entry.
• Prrform random bag check to all colleagues who exit the building.

Job Requirements

• 1 year experience as Security preferably within hotel industry.
• Possess a valid Police Licensing Regulatory Department Security Officer license.
• Service-oriented and positive working attitude.
• Willing to perform rotating shift work.
• Police, CISCO or SAF regular experience will be an advantage.

Work Week & Shift: 6 days, rotating shift

Location: Airport Blvd OR Changi North Crescent

Job Responsibilities:

• Be part of Technical team responsible for maintaining and ensuring the serviceability of all systems and equipment
• technically proficient in all aspects of maintaining, repairing and troubleshooting the full range of ICC systems and equipment
• Manage, perform and ensure all maintenance activities and repair works are timely follow-through according to the assignment, maintenance schedule, procedures, checklists, manufacturer recommendation and completed within the timeframe
• Manage, perform and ensure all technical purchase requisition of spare parts, contracts and services are in accordance to the Company policies and follow-through to support the maintenance activities
• Manage, communicate and work professionally with all stakeholders to minimize systems and equipment downtime
• Be proactive in resolving technical faults, contributing initiatives and continuous improvements
• Always observe and follow all Safe Work Procedures and Food Safety requirements
• Always ensure Safe Work environment by housekeeping of all work areas and report any safety hazards immediately
• Perform and support other relevant duties and projects assignments if required

Compensation:

• sign-up bonus of $5000
• annual wage supplement (AWS)
• allowances*
• overtime
• transport will be provided for working beyond midnight.

• Cashier / Retail Assistant / Ticketing Exp
• Rotating Shift (Retail Hour)
• Able to work on Weekends & Public Holidays

Responsibilities

• Handle ticketing counter sales
• Provide customer services
• Handle cashiering
• Other ad-hoc duties as assigned

Requirements:

• Possess Cashier / Customer Service / Retail Sales / Ticketing experience
• Good communication & interpersonal skills
• Able to work rotating shifts, on weekends & PH

Other Information:

• Working Hour: Rotating Shift
• Salary: Up to $2300/mth + OT + AWS + VB
• Location: Island-wide

To apply please click on the APPLY NOW button or email your resume with the following detail inside your resume for faster processing:

• Reason for leaving each past & current employment

• Salary drawn for each past & current employment

• Expected Salary

• Earliest availability date

We regret only shortlisted candidates will be notified. By submitting any application or résumé to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.

Yoong Poh Feng

EA License | 14C7092

EA Registration Number | R1105076

Job Purpose

The Customer Services Officer plays a key role in supporting the club by delivering exceptional member services, ensuring efficient administrative processes, and maintaining a professional and welcoming front desk environment.

Key Responsibilities:

1. Member Support:

• Assist members with login issues and updating personal details.
• Process family memberships, including applications, reactivations, and terminations.
• Handle card replacements for lost or damaged cards, and coordinate door access updates with IT.
• Enroll and terminate members in Sports and Lifestyle sections.
• Update the Electronic Payment System (EPS) in the club’s membership database.

2. Administrative Duties:

• Prepare and issue letters for car decals, membership changes, introductions, and other member requirements.
• Manage returned mail, sweet orders, and monthly corporate stock reports for Finance.
• Maintain organized records for issued/replaced membership cards, family memberships, and other documents.

3. Communication Management:

• Respond promptly and professionally to member inquiries via email and WhatsApp.
• Document and escalate unresolved member complaints or issues to the appropriate department or manager.

4. Front Desk and Facility Management:

• Ensure the front desk is clean, organized, and welcoming to members and visitors.
• Greet members and visitors, assist with inquiries, and provide general information.
• Answer and direct incoming calls, take messages, and manage visitor logs.
• Report maintenance or cleanliness issues in public areas to the relevant departments.

5. Card and Document Management:

• Print membership cards for new and existing members.
• Prepare and distribute car decals and other necessary documents.

6. Event and Payment Support:

• Assist with member registrations for club events.
• Accept payments for membership renewals, replacement cards, or other services, if applicable.

7. Other Duties:

• Perform additional duties as assigned by the Membership Services Manager or Club Management.
• Follow the workplace safety and health system, safe work procedures or safety rules implemented at the workplace.
• Not engage in any unsafe or negligent act that may endanger yourself or others working around you.
• Use personal protective equipment provided to you to ensure your safety while working. You must not tamper with or misuse the equipment.

Skills and Competencies:

• Strong organizational and multitasking abilities.
• Excellent communication skills and customer service orientation.
• Proficiency in managing administrative tasks and IT coordination.Undertake the club reception and clerical duties at the desk of our main entrance. The “face” of the club for all members and will be responsible for the first impression we make.

The ideal candidate will have a friendly and easy going personality while also being very perceptive and disciplined. You should be able to deal with complaints and give accurate information. A customer-oriented approach is essential.

The goal is to make members and visitors feel comfortable and valued while on our premises.

Job Responsibilities

• Greet and welcome member & guests
• Attend to member’s enquiries and address to feedback and suggestion.
• Answer all incoming calls and redirect them or keep messages
• Receive letters, packages etc. and distribute them
• Check, sort and forward emails
• Keep updated records and files
• Support Membership administration process
• Any other duties/projects as assigned by Supervisor and/or Management.

Qualifications and Education Requirements

• Proficient in English (oral and written)
• Knowledge of MS Office (especially Excel and Word) will be advantage
• Minimum “O” level qualifications

Required Skills

• Front desk/reception experiences preferred
• Good communication and people skills
• Customer service orientation