Mon to Fri 8.30pm to 6pm

Customer Service is to manage the customer services activities within warehouse to meet customer needs.

• Communicate with team members and our customers via both email and phone calls

• Customer’s order and data processing on WMS (warehouse management system)

• Verify operational documents with billing summaries to be sent to customers

• Ensure that Customer Service operational documents properly

• Liaise with operation team members to arrange any inbound / outbound activities within a set time line

• Report irregularity encounter in the course of work to direct superior

Requirements

• 2 to 5 years of experience as Customer Service Officer in a warehouse environment handling incoming and outgoing shipments via sea/air freight and local transportations

• Basic knowledge / experiences on warehouse management system and documentation of order processing.

• Able to speak, read and write English upon directly communicating with customers or / and appointed vendors

• Experience with Documentation such as checklists, temperature / RH reports

• Able to compile KPI reports periodically

• Able to verify the billing reports to our customers as well as service agreements

Job Description

• Industry/ Organization Type: Education
• Position Title: Administrative Officer
• Working Location: Bencoolen
• Working Hours: 5 days (Mon to Fri: 8am – 5pm/9am – 6pm)
• Salary Package: Basic salary $2,500 - $3,500 + Performance Bonus
• Duration: Permanent/Part-Time

Key Responsibilities

• Handle walk-ins, telephone and email enquiries.
• Promote centre courses sand provide course consultation to prospective clients.
• Coordinating and facilitating classes for the centre.
• Handle general administrative tasks pertaining to clients and course registration matters.
• Responsible for new enrolment daily.
• Follow up on sales enquiries.
• Communicate with instructors, coordinators and clients on starting classes or change of timing, and any other situation that may arise.
• Take photos of classes for marketing collaterals and helping in creating advertising materials.
• Perform any ad hoc basis as assigned by manager.

APPLY NOW!!!

• Minimum GCE O' Level or any related educational level.
• Proficient in Microsoft Office and adept with technology.
• Flexi working hours.
• Those can start work within short notice would be advantage.
• Full-Time & Part-Time role available.

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #71386 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Responsible for all aspects of Human Resources, Health & Safety for all the employees in Tuas. The person will also be responsible for the Administration of the Offices in Tuas. Will be the Point of Contact for all our employees in Tuas.

Key Responsibilities:

• Responsible for all HR activities Biz. Recruitment, On-boarding, Training, Compensation, Employee Grievances and Benefits for BCWs in Tuas as and when there is a need.

• Responsible for accurately and efficiently processing invoices, ensuring timely payments, and maintaining meticulous records.

• Admin activities such as ordering stationery, pantries, name card creation and others.

• Ensure accurate maintenance of BCWs’ employee database & Management of the TMS – through the HR Infotech & provide accurate details for Salary Processing.

• Responsible for overseeing and managing the company's security system, transportation operations, townhall & CSR activities.

• Support the management in overseeing the Health & Safety aspects of the work environment.

• Drive, coordinate and implement all Workplace Safety and Health Initiatives.

• Conduct regular WSH inspections and follow-up actions to ensure safety compliance.

• Produce Site Workplace Safety and Health Reports regularly.

• Ensure compliance of operations with Workplace Safety and Health regulations and statutory requirements

Skills & Qualification:

• Minimum of 1-2 years of experience in a Health & Safety role.

• No prior experience in Human Resources is required – on the job training will be provided.

• Experience managing Blue Collared workmen - right from hiring, retaining & managing the expectations of the employees would be an added advantage.

• Proficient in Microsoft Office.

• Familiar with the local labour, health and safety legislation.

. experience implementing Safety SOPs

Job Description

• Industry/ Organization Type: Security
• Position Title: Senior Security Officer
• Working Location: Island Wide
• Working Hours: 5/6days (8.00 am-8.00 pm/8.00 pm-8.00 am)
• Salary Package: Basic Salary $3,500 + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Supervise and lead a team of security officers to ensure effective security operations.
• Oversee security measures and procedures at designated locations.
• Conduct regular patrols and inspections to ensure safety and compliance.
• Respond promptly to alarms, emergencies, and security incidents.
• Investigate security breaches, incidents, and prepare detailed reports.
• Ensure compliance with all security policies, procedures, and regulations.
• Conduct training sessions and mentor junior security officers.
• Coordinate with law enforcement and emergency services as necessary.
• Maintain and update security records and documentation.
• Monitor and manage security systems, including CCTV, access control, and alarm systems.
• Liaise with clients, building management, and tenants to address security concerns and provide solutions.

APPLY NOW!!!

• Valid PLRD license with RTT, CSSPB, and PAPP training.
• Minimum of 3-5 years of experience in a security role.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Ability to handle emergencies and stressful situations calmly and effectively.
• Strong observational and analytical skills.
• Proficient in using security systems and technology.
• Ability to work on rotating shifts, including weekends and public holidays.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #68840 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Join us as Chief Risk & Compliance Officer at AIA Investment Management!

This position is accountable for all aspects of financial, investment and operational risk management across the company, facilitates senior management’s understanding of the various types of risks and their inter-relationships; develops and manages the risk management system; seeks information and explanations from senior management; and participates in key decision-making processes as a member of the AIAIM Executive Committee (Exco).

The incumbent will operate as the main point of contact between the Group and the Asset Management company for all risk and compliance related topics.

The Chief Risk & Compliance Officer is responsible for leading the risk and compliance function at AIAIM and overseeing the compliance and risk program under the Governance Framework of AIAIM.

The incumbent will ensure that appropriate second line support is provided to the first line to properly implement the controls (i) embedded within the local policies and procedures as envisaged under the Governance Framework of AIAIM and (ii) reasonably designated to enable AIAIM to demonstrate proper risk governance and controls with the industry best standards and applicable local regulatory requirements.

The incumbent will actively participate in the end-to-end asset management business, including but not limited to investment due diligence process, on-going performance management and valuation methodology and assumptions particularly for private assets. The incumbent will provide constructive challenge to the investment team and implement world-class business practices.

Key Responsibilities

• Advise the Board and the Chief Executive Officer on current and emerging risks to the organization and its business plan.
• Provide guidance and assurance to the ExCo as to the effectiveness of internal control and risk management processes and infrastructure.
• Develop and maintain appropriate risk management and control systems across the company with reference to relevant best practice, legal and regulatory standards.
• Chair the newly constituted Risk Committee, working closely with the Investment & Portfolio Risk Oversight and Business Risk Oversight Committees
• Conduct regular risk assessments on financial, investment and operational risks.
• Support the core business service and continuity strategy, seeking continuous improvements in efficiency, service, and quality.
• Ensure that all staff have development plans with the aim of raising personal capability.

Lead the Compliance and Risk Function – Lead a strong compliance & risk function encompassing the following:

• The provision of compliance and risk support to the Company in line with MAS’ guidelines. In particular, the incumbent shall oversee monitoring and assurance activities including reviewing the actions taken by individuals and/or governing bodies and providing information reporting (both standardized and ad hoc) to any other individual or governing body.The role includes: (a) facilitating senior management’s understanding of the various types of risks and the corresponding inter-relationships; (b) developing, with support from senior management, and managing the risk management system within the Company’s governance framework; (c) seeking information and explanations from senior management; and (d) participating in key decision-making processes as part of the AIAIM Executive Committee.
  The incumbent shall have: (a) direct access to the Board and full access to all employees and Company information necessary to fulfil his or her responsibilities; and (b) a management reporting line to the AIA Group Chief Risk Officer (or his/her designate).
  
• Implementation and administration of a robust risk monitoring program to ensure that all local monitoring activities are properly identified, documented, and performed under a risk-based approach with the monitoring results timely reported in accordance with the relevant local policies and procedures established under AIAIM’s Governance Framework including applicable local regulatory requirements.
• Offer risk management advice to the first line to support the first line to make informed decisions and to anticipate, assess, control, and mitigate risks to which the business is exposed.
• Provide constructive feedback in relation to Investment, Operational, and emerging risk to AIAIM’s Executive Committee and Board to further enable AIAIM to take appropriate follow-up actions in a timely manner.

Oversee Ongoing Investment and Operational Risk Oversight –

• Provide feedback and, where appropriate, acknowledgements to the first line responsible for setting up the corresponding automated controls before such controls are implemented in the production environment.
• Provide feedback and advice to the first line on the due diligence processes and on-going monitoring on investment of private/illiquid assets, trading counterparties, services providers (e.g. custodians, brokers, valuation agents etc.), as well as external fund managers.

Perform Second Line Oversight of Errors & Breaches – Perform second line oversight of the handling and reporting of errors and breaches and coordinate with local regulator(s) in a timely and appropriate manner as and when required while covering the following duties:

• Provide second line feedback on potential risk implications arising from breaches and errors (if any) as well as on the corresponding preventative measures in accordance with the local policies and procedures established under the IGF as well as the applicable local regulatory requirements.
• Manage independent fact-based investigations of errors and breaches in a timely and robust manner as and when required.
• Work with management to put in place appropriate follow-up actions to rectify common breaches (if any) and to avoid recurrence.

Perform Second Line Monitoring of Risks – Perform second line monitoring of risks via the controls embedded within the components of AIAIM’s Governance Framework (i.e. Policies, Procedures, Reporting, Monitoring, Assurance, Certifications and Training) while covering the following duties:

• Perform risk oversight and provide constructive feedback to AIAIM’s Business Risk Oversight function, as well as the Exco, to further enable AIAIM to ensure that the risks identified are closely monitored and appropriately managed on a continual and timely basis.
• Serve as a critical risk oversight function within Exco to ensure that the Board is kept informed of risk exposures on a continual and timely basis.

Collaboration and Communication – Build confident relationships based on trust and reliability with all relevant stakeholders while covering the following duties:

• Work closely with other members of Exco to address compliance and risk-related issues in a timely and appropriate manner.
• Facilitate risk awareness among employees throughout AIAIM considering the relevant standards, policies and procedures established under AIAIM Governance Framework including applicable local regulatory requirements.
• Work closely with the local Legal & Investment Governance team and the Internal Audit team on compliance and/or risk-related issues.
• Work closely with Group Investment Risk and Compliance function on group-wide risk and compliance initiatives.
• Provide second line feedback to Group Internal Audit on investment-related matters.
• Engage with the Group Operational Risk function to address potential enterprise-wide risks as appropriate.

Requirements

• Master’s degree in mathematics, science, accounting, business administration, finance and/or risk management or equivalent (preferred)
• A degree holder in Legal, Risk Management, Business Administration, CFA, or related principles with solid experience in asset management business. For candidates with strong asset management experience, experience in risk management or compliance is not required.
• 15 years of working experience within an asset management business, including front-line and second-line experience.
• Relevant professional experience & designations (e.g., FRM, PRM, CIPM) is an added advantage
• Experience in dealing with regulators is an added advantage.
• Good knowledge and hands-on experience in investment compliance systems is an added advantage.
• Highly motivated self-starter, excellent organizational skills and strong attention to detail, conscientious and flexible good interpersonal and communication skills.
• Ability to handle multiple tasks, plan time and meet deadlines, collaborative mentality, along with the gravitas to work closely with senior stakeholders.

Believe in better with AIA. If you work at AIA, you play an important part in this movement. Which is why we give you every opportunity to learn, grow and shape your career - your way!

• Perform guests check in or check out according to hotel procedures and service standards.
• Handles guests’ inquiries or complaints promptly while ensuring guest satisfaction.
• Perform cashiering and updating of guest records.
• Handles all incoming calls for guests or internal departments.
• Performs other related tasks.

Job Requirements:

• ‘O’ level & above with 1-2 years of relevant experience.
  Diploma with no experience is welcome to apply.
• 5 day work (3 rotating shift).
• Benefits: Meal Allowance + AWS & other benefits.

Interested applicants, please email us your resume to [email protected]

E-Ployment Consultancy

EA License No: 09C0884

EAP Name/ Registered No: Ivan/ R1108310

Job Description

• Industry/ Organization Type: Security
• Position Title: Senior Security Officer
• Working Location: Island Wide
• Working Hours: 5/6days (8.00 am-8.00 pm/8.00 pm-8.00 am)
• Salary Package: Basic Salary $3,500 + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Supervise and lead a team of security officers to ensure effective security operations.
• Oversee security measures and procedures at designated locations.
• Conduct regular patrols and inspections to ensure safety and compliance.
• Respond promptly to alarms, emergencies, and security incidents.
• Investigate security breaches, incidents, and prepare detailed reports.
• Ensure compliance with all security policies, procedures, and regulations.
• Conduct training sessions and mentor junior security officers.
• Coordinate with law enforcement and emergency services as necessary.
• Maintain and update security records and documentation.
• Monitor and manage security systems, including CCTV, access control, and alarm systems.
• Liaise with clients, building management, and tenants to address security concerns and provide solutions.

APPLY NOW!!!

• Valid PLRD license with RTT, CSSPB, and PAPP training.
• Minimum of 3-5 years of experience in a security role.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Ability to handle emergencies and stressful situations calmly and effectively.
• Strong observational and analytical skills.
• Proficient in using security systems and technology.
• Ability to work on rotating shifts, including weekends and public holidays.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #68840 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Responsibilities:

• To set up new machines or ITS contracts
• To generate and send out contract renewal letters
• To follow up and monitor customer’s reply for contract renewal
• To renew service contract in system
• To attend to customer’s request regarding transfer, termination, extension of contracts (FSA)
• To generate monthly contract renewal report
• To track contract renewal %
• To compile reasons on why customers do not renew the contract
• To generate EOL report and group by customer segmentation
• To assist in customer loyalty/retention program
• To perform updates on service contract in system
• To perform other duties as requested by Management

Requirements:

• Minimum GCE O Level.
• Preferably 1 year relevant working experience.
• Must be proficient in office applications.

​Our client is a global leader in gateway services, who is seeking to recruit a Security Officer (Airport). This position is based in Singapore.

Security Officer (Airport)

Responsibilities

You will be responsible for providing security services at the airport and key installation areas, such as safeguarding and protection of assets. Your role includes:

· Perform CCTV and Control Room monitoring duties.

· Undertake screening of baggage and personnel.

· Perform X-ray screening and access controls.

· Perform guarding and patrolling of installations.

· Any other duties as assigned.

Job Requirement:

· Valid PLRD Security license (Must be licensed as a Security Officer (SO) and are already in possession of a valid SO ID cards)

· Proficient to communicate in English

· Normal colour vision

· Able to work on rotating shifts

· Able to take on assignments at various locations based on Company's discretion

JJ Consulting Services

EA Licence No.: 12C6207

Applicants are invited to send in a MS Word resume to [email protected] stating position applying for/present/expected salaries and earliest available date.

We thank all applicants in advance and regret that only short listed candidates will be notified.

Job Description

• Industry/ Organization Type: Logistics
• Position Title: Billing Officer
• Working Location: Jurong East
• Working Hours: 5 days (Mon – Fri, 830am – 530pm)
• Salary Package: Basic salary up to $2,500 + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Handle daily billing tasks.
• Create invoices and send them to customers.
• Manage billing schedules to meet customer and company needs.
• Check invoice details against contracts or quotes to ensure they are correct. Address any issues proactively.
• Communicate with customers about any billing questions or disputes.
• Keep accurate billing records in the system.
• Support accounting tasks.
• Monitor customer accounts for unpaid or late payments and take necessary actions.
• Perform other tasks as needed.

APPLY NOW!!!

• 1 year of relevant working experience.
• Good communication and people skills.
• Ability to work independently and in a team environment.
• Experience with logistics related background is advantageous

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #71456 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Security System Service Provider
• Position Title: Customer Service Officer
• Working Location: East (Nearest MRT: Tai Seng)
• Working Hours: 5 days (Monday-Friday, 9 am-6 pm)
• Salary Package: Up to SGD 2400 + Variable Bonus
• Duration: Contract (Yearly renewable)

Key Responsibilities

• Making & receiving customer inquiry calls
• Handling customer complaints and Responding to customer reviews
• Collecting & analyzing customer feedback
• Support software training & software installation with customer
• Intervention driver fatigue cases for commercial bus & SME companies
• Assist in the retrieval of camera footage for customers
• Prepare usage report for sales team for grants claim
• Prepare telematic reports for customers to improve driver behaviours & help reduce accident cases
• Data analytics for software & product accuracy
• Back-end QC check for new vehicle installation project
• Observe & monitor for server performance
• Arrange Company product installation or maintenance booking with the customer

APPLY NOW!!!

• Min. Diploma
• Min.1 year of working experience in a customer service role
• Able to answer a high volume of calls or emails daily

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66269 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

​Our client is a global leader in gateway services, who is seeking to recruit a Security Officer (Airport). This position is based in Singapore.

Security Officer (Airport)

Responsibilities

You will be responsible for providing security services at the airport and key installation areas, such as safeguarding and protection of assets. Your role includes:

· Perform CCTV and Control Room monitoring duties.

· Undertake screening of baggage and personnel.

· Perform X-ray screening and access controls.

· Perform guarding and patrolling of installations.

· Any other duties as assigned.

Job Requirement:

· Valid PLRD Security license (Must be licensed as a Security Officer (SO) and are already in possession of a valid SO ID cards)

· Proficient to communicate in English

· Normal colour vision

· Able to work on rotating shifts

· Able to take on assignments at various locations based on Company's discretion

JJ Consulting Services

EA Licence No.: 12C6207

Applicants are invited to send in a MS Word resume to [email protected] stating position applying for/present/expected salaries and earliest available date.

We thank all applicants in advance and regret that only short listed candidates will be notified.

Job Description:

• Monitor and renewal of maintenance services contract
• Handling the operations and maintenance activities at client premises, including the Office Resources, Asset & Records Management
• Leading technical teams in the troubleshooting and work proposal for corrective maintenance works
• Ensure proper execution of maintenance activities by the contractors
• Assist the Condominium Manager with day-to-day operation
• Deliver necessary monthly/quarterly reports
• Any other ad-hoc assignments assigned by the Management

Job Requirements:

• Candidate must possess at least a Diploma in Estate Management, Building Services, Engineering or equivalent
• At least 3 - 5 years of relevant MCST experience is required for this position
• Good knowledge of Building Maintenance & Strata Management (BMSM) Act

Admin Officer

Assist in handling and maintaining proper records of feedback or complaints received from the residents.

Assist the CM to attend Section 47(1)(c) notice and update strata roll upon receipt of notice of transfer

Assist the Condominium Manager in petty cash management and collection of payment by residents on daily basis, including daily account closing.

Update trust accounts periodically of all transactions for the contributions, facilities' charges and deposits for receipts issuance to residents.

Manage the booking of estate facilities such as BBQ pits, tennis courts, function room etc. according to House Rules, By Laws and Standard Operating Procedures.

Establish and maintain proper filling systemt to ensure smooth documentation and adminstration of the estate.

Carry out regular of the content of the notice board(s).

Maintain inventory of office stationery and equipment maintenace record and perform general adminstrative duties.

Co-ordinate council meetings and annual general meetings as instructed by the Condominium Manager.

Any other duties assigned by supervisor / manager.

Your are expected to be a determined and hardworking individual.

If you have no relevant experience or is a housewife, we expect you to learn fast and adapt quickly.

**And you must have a preference to work from home.

Job tasks include:

- communicating with new prospects and arrange sales appointments

- follow up with existing clients to ensure they are happy with our service

- coordination work between sales and administration service

- you are expected to work FROM HOME, so you must be disciplined and independent.

Responsibilities:

• Communicate with customers, understand their needs and attend to their queries
• Handle and resolve customers’ feedbacks and concerns
• Ensure a wonderful salon experience for our customers to increase customer retention
• Handling phone enquiries with etiquette
• Serving light refreshments to customers and attending to their needs
• Schedule customers’ appointments and other ad-hoc duties as assigned
• Gather customer satisfaction levels and feedback on customer services for continuous improvement
• Provide feedback and ideas to improve operations and enhance customer experience
• Comply with data protection regulation and organizational security procedures for customer registration and credit and cash transactions

Qualifications & Requirements:

• Well-groomed and maintain a professional self that suits our salon image
• Good and precise communication skills
• Service oriented and passionate about serving customers
• Prior experience in the beauty line would be advantageous

The M&E Officer need to manage the "M&E process" which can include multiple task and people.

• Performing checks on the M&E materials/works to ensure that the final touch-up works are ready for inspections.
• Good knowledge of construction quality control/assurance
• Conducting regular inspections to ensure works are in compliance with method statements (in accordance to BCA’s Good Industry Practice)
• Monitoring the performance of maincontractor workers for all trades and ensure any defects are properly rectified
• Supervising M&E maincon works and ensure main-contractor’s progress in accordance to schedule set
• Any other duties as may be required by the Company.

Job Requirements

• Diploma or Certified in construction related field.
• Minimum 5 years’ experience in construction projects.
• Able to work independently and possess strong leadership quality
• Require working on site experience
• Related safety course certificate
• Ability to use measuring devices like gauges, meters,calipers etc.

Job Responsibilities

• Call Customer to remind on overdue payment (Provide information of payment amount and due date to minimize risk exposure)
• Negotiate with customer on repayment if they are unable to fulfill payment obligation
• Attending to customer’s account enquiries and rendering prompt services on their request
• Follow up with customer via various communication tools (E.g telephone, sms, letters etc)
• Update conversation with customer in collection system
• Working together with supervisors in solving irregular cases

Job Requirements

• Making calls in the range of 200 to 250 daily
• Meeting and exceeding KPI set by management
• Assist in Ad-Hoc restructuring projects (Eg. Post moratorium exercises, payment extension/deferment programs etc)
• Customer Focus, Good Team Player & Results Driven, has integrity in her/his area of work, Independent, Responsible & Committed
• Able to multi task and work on demand
• Knowledge in Microsoft Words, Excel & Powerpoint.
• Good Interpersonal and Communication Skills, Good Analytical Skills, Good Negotiation Skills, Good Writing Skills

Responsibilities:

• Communicate with customers, understand their needs and attend to their queries
• Handle and resolve customers’ feedbacks and concerns
• Ensure a wonderful salon experience for our customers to increase customer retention
• Handling phone enquiries with etiquette
• Serving light refreshments to customers and attending to their needs
• Schedule customers’ appointments and other ad-hoc duties as assigned
• Gather customer satisfaction levels and feedback on customer services for continuous improvement
• Provide feedback and ideas to improve operations and enhance customer experience
• Comply with data protection regulation and organizational security procedures for customer registration and credit and cash transactions

Qualifications & Requirements:

• Well-groomed and maintain a professional self that suits our salon image
• Good and precise communication skills
• Service oriented and passionate about serving customers
• Prior experience in the beauty line would be advantageous

Responsibilities:

• Manage, mentor and coach the relevant team members to achieve quality and productivity for optimal customer experience
• Train and upskill new and existing team members of the team, and provide actionable feedback
• Work closely with the senior management team to design & curate procedures for the best user experience.
• Attend and welcome visitors and customers by providing satisfactory customers service
• Maintain customer records and monitor their appointment
• To professionally and satisfactorily resolve customer complaints pertaining to products and services
• To Implement & improve customer retention practices
• To encourage a positive and cozy environment for the customers
• Assist in other area, if needed from time to time

Qualifications & Requirements

• Customer service enthusiast
• Prior experience in the customer service field
• Professional looking and well-groomed to the standards set
• Proficient communication skills
• Customer Service oriented and passionate about serving customers
• Ability to stay calm in any given situation
• Possess some degree of digital literacy
• Prior experience in the beauty line would be a plus

Our client is actively searching for a Senior Professional Officer, Safety to join their team!

If you are a dynamic individual seeking a new career opportunity, read further!

The responsibilities of this role are:

• Design and teach labs & practice modules.
• Mentor students in Capstone Projects and the Integrated Work Study Programme (IWSP).
• Lead or co-lead innovation projects with industry.
• Manage labs and equipment to support academic programmes and applied research.
• Ensure safety in labs.

The ideal candidate will need to have the following qualities and experience:

• A good degree in Engineering or a related field. Masters, PhD and/or relevant professional certifications will be advantageous.
• Deep technical specialist with 15 years of working experience in Environment, Health and Safety with relevant domain expertise and industry experience, safety processes, SOPs, risks assessment in one or more of the following areas is required:Chemical – Chemical, Process safety, proper disposal of chemicals, etc.
  Biological – Proper handling of microbes, etc.
  Electrical – Proper handling of heavy current, high voltage supply and equipment, etc.
  Mechanical – Proper handling of heavy, sharp tools, operation of machinery, etc.
  Civil – Proper handling of heavy tools, samples/parts and machinery, design for safety, etc.
  
• Deep, hands-on competence and understanding in safety related matters.
• Have strong technical competence in safety management system, safety processes, SOPs, risks assessment, hazard identification, safety training, safety culture, regulation, etc.
• Operational Knowledge in unit operations (for e.g. Heat Exchanger, Distillation Column, Reactors, Cooling Tower etc).
• Practical knowledge of Quality Management Systems and Engineering standards including but not limited to ISO9001, OSHA and BSI etc.
• Extensive experience and knowledge of industry practices to bring industry perspective to the University
• Keen interest in innovation projects, with demonstrated ability in developing solutions to technical problems.
• Strong supervisory skills and enjoy working closely with students in an educational environment.
• Demonstrate proficiency to keep abreast of development in the field and pursue professional certification programs. Possess industrial certifications in relevant areas will be an added advantage.

CTES Consulting PTE LTD

EA License No.: 07C3481

EA Personnel Registration No.: R1104237 (Jaclyn Tan)

An exciting career awaits the right candidate! Click "Quick Apply" to register your interest now.

All applicants' CV will be treated with the strictest confidentiality. We regret to inform that only shortlisted candidates will be contacted.

Responsibilities:

• Communicate with customers, understand their needs and attend to their queries
• Handle and resolve customers’ feedbacks and concerns
• Ensure a wonderful salon experience for our customers to increase customer retention
• Handling phone enquiries with etiquette
• Serving light refreshments to customers and attending to their needs
• Schedule customers’ appointments and other ad-hoc duties as assigned
• Gather customer satisfaction levels and feedback on customer services for continuous improvement
• Provide feedback and ideas to improve operations and enhance customer experience
• Comply with data protection regulation and organizational security procedures for customer registration and credit and cash transactions

Qualifications & Requirements:

• Well-groomed and maintain a professional self that suits our salon image
• Good and precise communication skills
• Service oriented and passionate about serving customers
• Prior experience in the beauty line would be advantageous

• Attractive Basic Salary: From $3300 Per Month
• Location: Marina Bay Sands
• Full-Time Permanent Role – 5-Day Work Week, 44 Hours (Shift Work)

We are seeking a highly skilled and professional Security Officer to join our team at Marina Bay Sands, one of Singapore’s most renowned luxury retail locations. This is an exciting opportunity to work with a leading luxury brand where you will contribute to maintaining a secure, welcoming environment for our esteemed customers and ensure the safety of high-value merchandise.

Key Responsibilities:

• Manage store access control and greet customers.
• Perform routine inspections of the premises and surrounding areas to ensure safety.
• Monitor the premises through surveillance systems, ensuring constant security coverage and prompt detection of suspicious activities
• Escort products and individuals when required, ensuring safe and secure handling of merchandise and high-profile clients.
• Respond promptly to security breaches, incidents, and emergencies, ensuring the safety of customers, staff, and assets.

Key Requirement:

• Minimum of 3-5 years of experience in security or safety management.
• Extensive experience and understanding of applicable regulatory requirements including the systems approach to safety and risk management
• Strong understanding of local security protocols, procedures, and practices.
• Detailed knowledge of local security requirements procedures and practices
• Strong analytical and problem-solving skills
• Willingness to work rotating shifts, including weekends and public holidays.

If you have a strong background in security and are looking to work in a dynamic luxury retail environment, apply today to be part of our professional team.

EA Personnel : R24124899

EA Licence : 22C1376

Job Description & Requirements (construction of tunnel)

- Must have at least 5 years of PRO experience in LTA / MRT projects

- Work with the Snr PRO to plan, discuss, seek approval and launch public relation programs (circulars, notices, letters, emails) for the various stakeholders’ information

- Handle feedback, enquiries, complaints, suggestions from the various stakeholders and follow up on them, take actions and resolve the issues

- Work closely with the operation teams, client, public and residents and take proactive measures to mitigate complaints arising from our construction activities in order to achieve smooth work operations

- Together with the Snr PRO, plan and make regular visits to residents and tenants affected by our construction activities, gather information and feedback from them while at the same time update and pre-empt them on the next flow of work operations and schedules

- Maintain proper recordings of the feedback and complaints received and actions taken in resolving the issues

- Prepare reports for management reviews and meetings

- Must be a good team player with good communication and written skills

- Able to work independently, self motivated and patient and able to work within tight schedule

- Able to start work within a short notice period will have an added advantage

- Must be able to work on alternate half day on Saturdays

1. Work Experience

• At least 8 years of experience in F&B investment consulting, market analysis, or restaurant industry management.

• Proven success in expanding or operating Chinese or chain restaurant brands, particularly in Singapore or nearby regions.

• Suitable for younger candidates who can handle high work pressure.

2. Professional Skills

• Proficient in financial analysis and business data interpretation, with the ability to independently prepare investment evaluation reports.

• In-depth knowledge of the Chinese restaurant industry’s operating models and consumer trends, with a strong understanding of Chinese culinary culture and market dynamics.

3. Language Skills

• Responsible for leading the expansion and development of the Chinese food business. Knowledge of Mandarin/English is required.

• Capable of effectively guiding Chinese restaurant enterprises in their expansion and development while adapting to multicultural work environments.

4. Personal Attributes

• Excellent communication and negotiation skills, with the ability to build trust with stakeholders.

• Innovative and sharp in identifying market opportunities and providing constructive suggestions.

• Strong sense of responsibility and results-oriented, capable of working independently in a fast-paced environment.

5. Preferred Qualifications

• Familiarity with the commercial real estate market and restaurant-related regulations in Singapore and surrounding areas.

• Proven track record of leading or participating in successful investment or expansion projects in the restaurant industry.

Key Responsibilities

1. Investment Analysis and Planning

• Develop strategic plans for restaurant expansion and investment projects, including site selection, new branch development, and business model optimization.

• Conduct financial analysis of existing and potential projects, preparing feasibility reports and ROI projections to maximize profitability.

2. Market Research and Development

• Analyze restaurant market trends in Singapore and surrounding areas, providing insights into competition and industry dynamics.

• Identify new investment opportunities, including franchise projects, brand collaborations, and cross-industry partnerships.

3. Strategic Consulting

• Assist in designing and implementing brand expansion plans, such as chain business models and franchise systems.

• Provide operational optimization suggestions to enhance product innovation, customer experience, and operational efficiency.

4. Risk Assessment and Management

• Identify potential investment risks and implement effective risk management strategies.

• Ensure investment projects comply with local regulations, with a strong understanding of Singapore’s business laws and policies.

5. Collaboration and Negotiation

• Build long-term partnerships with investors, property developers, and collaborators.

• Lead project negotiations to secure terms that align with the company’s interests and ensure sustainability.