Established in 2001, Nanyang Institute of Management ("NIM") is a forward-looking premier education provider in the region. At NIM, we focus on "Nurturing Today for Tomorrow" with a student-centric culture that places learning needs above all else. We pride ourselves on the ability to offer an environment that is geared towards achieving academic and teaching excellence while nurturing our students as a whole.

We have an exciting career opportunity for the position of Student Service Executive and invite talented individuals to join us in our mission.

Job Description:

• Administer students' admissions, withdrawals, course completions, attendance tracking, and payment processes.
• Manage the front desk and attend to walk-in customers, student inquiries, feedback, complaints, and requests.
• Respond to email and phone inquiries related to courses.
• Coordinate various school administrative matters between different departments.
• Provide assistance to the Head of School and lecturers as needed.
• Assist with ad-hoc departmental responsibilities, such as marketing workshops, outreach, student orientation, and graduation ceremonies, as required.
• Perform other tasks as directed by the Department Manager or Vice President, Academic.

Job Requirements:

• Diploma or GCE ‘A’ level holder.
• Two years of relevant working experience in an international private education institution setting.
• A good track record in the service industry, with a passion for customer service and achieving excellence in customer satisfaction.
• Effective interpersonal and communication skills, both verbal and written.
• Ability to adapt to evolving priorities.

Job Responsibilities:

Client Communications Management

• Set SOP for Client Communications (e.g.: service recovery, guidelines for handling customers from different feedback channels, SLA to customer feedback, preparation of FAQ, etc.)
• Reply all customer enquiries and feedback within stipulated timelines via various channels (e.g.: calls, email, live chat, social media, etc.)
• Assist customers with regards to the status of their orders
• Assist customers or operations team to source / locate products
• Use of initiative to identify and follow up sales opportunity with customers
• Maximize cross sales opportunities in all correspondence by suggesting related products to original inquiries
• Work closely with the Order Fulfillment Team, Inventory, IT and Sales & Operations Team on a daily basis
• Prepare Client Communications reports
• Master and well-trained in handling all customer feedback
• Understand and provide support for exchange and returns
• Constantly look out for ways to improve work processes and Client Communication levels
• Constantly drive improvement in processes and Client Communication levels to deliver KPIs
• Stay in trend and knowledgeable for new Client Communication tools (e.g.: chat line) or information
• Require to work in shifts and on weekends and public holidays
• Any other tasks as and when assigned by the Management

Administrative Duties

• Assist ECommerce team in administrative duties
• Prepare weekly/monthly reports on live chat performance, number of compliments, complaints, feedbacks and enquires accordingly to the sources
• Management of the membership and customer feedback database, i.e. data entry of membership details and feedback forms
• Other ad-hoc administrative duties

Job Requirements:

• Minimum Diploma, preferably with at least 1 year of experience in Service Industry
• Good interpersonal and communication skills
• Proficient with Microsoft Office suite and Email
• Knowledge of Salesforce is an advantage
• Client Communications oriented and committed to handling customer grievance
• Proficiency in both written and spoken English, and at least one other language
• Ability to speak mandarin to liaise with Chinese speaking customers
• Ability to speak German, Italian, French to liaise with the UK customers
• Applicants with experience with global returns and exchange procedures will be highly considered
• Fun, vibrant & outgoing personality with great personal style
• Keen sense of fashion and a passion for the fashion industry
• Able to work shift hours, weekends, and public holidays***

Job Responsibilities

Client Services (Credit) - Collections is responsible for interacting with clients, either directly or indirectly, in support of sales, trading, relationship management, or portfolio management activities. The Collections area is responsible for collecting delinquent accounts and rescheduling payments, as necessary, to minimize delinquencies and foreclosures.

Consumer Banking covers activities related to providing services and products directly to consumers through various business channels. This group includes retail banking, consumer lending, auto finance, small business banking, and related business areas.

• Call business banking customer to remind overdue payment
• Follow up with customer via various communication tools (E.g telephone, SMS, Letters, etc) to ensure payment done
• Negotiate with customers on repayment programs if they are unable to fulfill payment obligation
• Attending to customer’s account enquiries and rendering prompt services on their request
• Update conversation with customer in collection system
• Working together with supervisors & other business unit on enquiries and/or accounts strategy
• Working together with various department on instruction

Job Requirements

• Knowledge in Microsoft Words, Excel & Powerpoint
• Strong Interpersonal and Communication Skills
• Strong Analytical Skills
• Strong Negotiation Skills
• Strong Writing Skills
• Able to follow up cases closely
• Preferred with experience in Business Banking Collection

The Early Mental Potential & Wellbeing Research Centre’s mission is to maximise every child’s mental and emotional capital by uplifting neurodevelopmental trajectories during early sensitive periods through interdisciplinary discovery science and translational technologies.

Toward this aim, we engage in 3 major activities and thrusts:

1) Core Discovery Research, Empowering Science: Basic neuroscience research and advanced computational models to understand individual neurocognitive potential, developmental trajectories, and risk and resilience factors;

2) Translation to Clinic & Pedagogy, Empowering Practitioners: Developing precision assessment and intervention tools to optimise parent-child social and mental health within clinical, education and community settings;

3) Translation to Real-World Technologies, Empowering Families: Creating scalable solutions and real-world technologies for parents to enhance their child’s mental and cognitive wellbeing at home.

We are looking for a Project Officer who will support EMPOWER’s Centre Director, Prof Victoria Leong, in providing assistance and managing administrative and operational aspects of the Centre’s various projects.

Key Responsibilities:

• Assist EMPOWER’s Centre Director and project leads in coordinating and managing the Centre’s ongoing projects. This includes tracking project timelines, deliverables, and milestones to ensure they are met on schedule.
• Provide daily administrative support for projects, including coordinating meeting schedules, preparing agendas, and taking minutes to ensure smooth project execution.
• Assist in following up on outstanding invoices and payments to ensure timely processing.
• Provide support in managing the Institutional Review Board (IRB) process, including tracking submissions, maintaining records, and ensuring compliance with ethical review procedures.
• Help prepare project reports, presentations, and other documentation for stakeholders as needed.
• Be proactive in learning and using various online tools and project management systems. Assist in setting up and maintaining these systems for tracking and reporting project progress.
• Ensure that all records are stored and organised systematically for easy retrieval when needed or for specific purposes.
• Help coordinate logistics for project-related events, workshops, and meetings.

Job Requirements:

• A strong Bachelor’s degree in Business Administration, Psychology or IT/Computing (non-exhaustive). Fresh graduates are welcome to apply.
• Demonstrates experience in project management, ideally with a background in local universities.
• Experience working with local & international collaborators or partners in a research or commercial context.
• Demonstrates strong organisational skills to manage multiple projects efficiently. Excellent attention to detail and a proven track record of keeping accurate records.
• Familiarity with Microsoft Office Suite (Excel, PowerPoint, Word) and experience with meeting scheduling software (e.g., Outlook, Zoom, Teams).
• Excellent written and verbal communication skills, with the ability to clearly convey information and interact with diverse stakeholders.
• Ability to quickly learn and adapt to new online systems, tools, and technologies relevant to project management.
• Collaborative mindset with the ability to work effectively within a team environment while also being able to work independently when needed.
• Experience in project coordination or administrative support in a research and academic setting is a plus.
• Interest in neuroscience or psychology research, and working with children, would be an advantage.

Candidates with a proven track-record in one or more of these areas / Fresh graduates are welcome to apply.

We will begin reviewing applications from Dec2024/Jan2025 onwards, until the position is filled, and regret to inform that only shortlisted candidates will be notified.

Position:Security Officers

• Able to commit 4 days work 1 day off, 3 days work 1 day off schedule.
• 12 hours permanent shift
• Location: islandwide
• Salary Package: $2,650 to $3,500 (Depends on experience)

Job Description:

• Incident Response, Manage Security & Safety Systems
• Prevent unauthorised entry into the premises
• Monitor CCTV
• Patrolling and clocking
• Access control duties

Requirements:

• Secondary education

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

• Location: Clementi
• Working days: 5 days (Rotate shift based on roster)
• Weekday: 11.45am to 9.15pm
• Weekend: 8.45am to 6.15/7.15pm
• Salary: $3,500 - $4,200

Responsibilities:

Primary Role

• Achievement of school enrolment and store revenue budget of music school (branch)
• Teachers’ management and administration (more than 50 teachers full and part-time)
• Activity planning including trial lessons, open house, performances, PTMS, students’ orientation etc
• Studio and facilities management

Secondary Role

• Work with respective product managers to ensure branding, A&P and sales activities.
• Supervision in provision of quality customer service through training and coaching of staff and engaging.
• CRM Management – Reviewing of leads generation and follow-up prospecting for customer.
• Plan, manage and organize area market events and activities in-store
• Manage and oversee store inventory to ensure optimal stock levels for display and sale.
• Overseeing proper cash register management and administrative matters and documentation processes with relevant department
• Perform any adhoc duties or projects as assigned.

Requirements:

• Diploma graduate preferred
• Experience in similar or service related industry preferred (enrichment centers)
• Retail sales experience is not mandatory

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Admin Executive | Perform Payroll | Delivery Support | Fast Pace | Up to $3k | 5 Days | Defu Lane

Working days: Mon to Fri
Working Hours: 9am to 6pm
Working location: Defu Lane
Basic Salary: $2000 - $3000

Responsibilities:

• Perform general administrative duties such as filing, faxing, photocopying, dispatching of mails, ordering of stationery supplies and scheduling maintenance checks on office equipment.
• Attend to incoming calls and enquiries.
• Maintain a high degree of confidentiality and discretion in matters involving patient/ customer care.
• Assist in collecting payment
• Issue invoices and follow up Payment, weekly report of payment update
• Filing for documents
• Support Payroll for full time & Part Time Staff.
• Maintain a high standard of housekeeping and workplace organization at all times.
• Initiates and drives continuous improvements in own work area on regular basis.
• Perform any other duties as and when assigned.

Requirements:

• Preferably min 2 years of working experience (in healthcare setting or account setting)
• Familiar with the use of Microsoft office, internet and email.

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Position: Digital Marketing Executive (Wedding Industry)

Salary: $2,500 - $3,500 + AWS + VB

Working Days: 5 Working Days, 9am-6pm, 2 Off Day Per Week (Require Committing 2 Weekend Per Month)

Working Location: City Hall, Singapore

​​​​​​​Job Scopes:

• In charge of marketing projects for Company (Venues, bridal boutique).
• Driving brand awareness and engage branded content across all social media platforms and maintenance of WEB site, CMS.
• Managing and prioritizing multiple projects for venues and bridal boutique (style shoot, related fair and fashion runway) to deliver them on time. Make strategic planning and ensures timely execution of overall Marketing Calendar.
• Submit related market research & marketing reports to management
• Search and negotiation with vendors, influencers and celebrities at platforms for marketing. Driving collaborations with industry partners.
• In charge of design of marketing collaterals, brochures and presentation materials for the company.
• Other ad-hoc related work which assigned by the management, from time to time.

Requirements:

• At least diploma in marketing / multimedia / graphic design or related background.
• Must willing to work at least 2 days of weekend per month, 2 Off Day Per Week.

Email: [email protected]

Tan Yong Zhi (Jackson) | Reg: R24124461

The Supreme HR Advisory Pte. Ltd | EA No: 14C7279

• 5 days, Lakeside, transport provided (2 ways)
• Salary: $3500 - $4000 (basic), 1mth completion bonus
• Staff benefits entitlement
• Fixed allowances
• Start within short notice

Responsibilities:

• Administer employee benefits program including insurance plan/welfare program and company events
• Administer manage specific modules for SAP-SF HRIS (leave)
• Assist with business traveling arrangement and coordination while adhering to business travel policy.
• Coordinate Executive events and functions.
• General administration duties and ad hoc duties as required.

Requirements:

• Possess higher Nitec/Diploma in HR, Business or Office skills
• Minimum 1 year of relevant experience
• Must have experience in arranging overseas business trips
• Good communication and interpersonal skills, planning and organising
• Ability to work independently and as part of a team.
• Meticulous and conscientious.
• Proactive individual with good planning & organizational skills
• Proficient in MS Office Suite

Interested applicants, please send your resume to [email protected]

HR Executive [ Full Sets ]

Working days & hour: 5 days, Mon- Thur (9am-5pm), Fri (8am-4:30pm)

Location: Gul Drive (west area)

Transportation provided at Joo Koon MRT
Morning : 7:40am
Evening (Mon - Thurs) : 545pm & 6:45pm
Evening (Fri): 4.45pm & 6.15pm

Key Responsibilities:

• • Assist the Head of Human Resource in all daily tasks and matters in the Human Resource Department.
• • Manage full spectrum of HR functions, including recruitment and orientation, training, payroll and IR8A submission, work pass and Man Year Entitlement application, dormitory arrangement, incident reporting, medical, insurance and work injury claims, employee profiles and leave management, overseas deployment, promotions and resignations.
• • Coordinate with Operations Department in project executions, including fulfilling manpower requirements, site registrations, inductions, swab test registration.
• • Implement HR-related programmes and policies, apply for HR-related certifications and grants, establish internships and industrial attachments with educational institutions, participate in recruitment fairs and organise Company events.
• • Perform asset, inventory and financial reconciliation with Accounts Department and generate monthly reports for Management.
• • Use HR and payroll software as well as Enterprise Resource Planning system to complete daily tasks and assist in the implementation and improvements of the systems.
• • Ensure procedures, products and services rendered comply to Company policies, government regulations and ISO standards.
• • Maintain historical records for annual accounting and ISO audits.
• • Undertake additional tasks and responsibilities when required or as instructed.
• • Experience with MOM EPOL/WPOL, HR and/or payroll software.

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Job Description

• Position: Finance Executive
• Well Established Japanese Manufacturing MNC
• Working hours: 8am - 5pm, Monday to Friday
• Salary (commensurate with experience): Up to $3,500 + AWS + Performance Bonus
• Working Location: Joo Koon
• Island Wide Company Transport Provided
• Outpatient Medical & Dental Insurance Provided
• Duration: Permanent
• Industry: Manufacturing

Main Responsibilities:

• Carry out forecasts on division’s business, financial planning and budget management function.
• Ensure accurate and timely month-end closing (estimation and actual profit & loss) and preparation of financial reports.
• Monitor and analyse monthly operating results against budget.
• Prepare month end closing report.
• Prepare budget, mid-term and kick off presentation.
• Monitor monthly expenses/ marginal profit and business profit result to enhance organizational effectiveness by getting the organization become more result focused.
• Monitor quantitative and qualitative result and ensure team function successfully.
• Monitor overdue debts and credit control management.
• Responsible for finance team’s growth, work schedule and coach & supervise new employees.
• Any other adhoc duties as assigned.

Requirements:

• Diploma related to accountancy, business management or finance.
• Relevant working experience in manufacturing environment.
• At least 3 years of related working experience in Finance/Budget/Forecast Planning/Month end closing/Bad debt reporting.
• At least 3 years of related working experience in billing related functions or experience in Logistic/ Supply chain.
• Proficient with Microsoft Office application & Accounting System.

Email to: [email protected] for more information.

***We do not charge our candidates any referral fee nor bind them with any contract. ***

Henry Heng

Consulting Manager

Reg no.: R1982999

EA No: 20C0257

Our Client is one of the top educational institution in Singapore.

Scope of Work

Research Grant Administration

· Provides effective administration of research grant call applications and management of awarded grants

· Assumes the role as SAP Concur reviewer and first-level approver and work with the Finance department to provide the fastest and smoothest approver flow.

Communication of Research Information

· Creates weekly research e-newsletter to communicate information on internal and external grant calls to faculty and research staff members.

· Develops content for the school’s website for research grants, projects and achievements.

· Develops Research-related publications (Research Brochures /Pamphlets)

· Assists with the organisation of the monthly WKWSCI Speaker Series (Research Talks).

Monitoring Research Budgets and Assets

· Monitor budgets and expenditures relating to research grants

· Monitor deadlines for the submission of expenditure reports as well as progress and final report

Requirements

· Bachelor's degree from a recognised university

· Proven administrative skills including the ability to handle data with accuracy.

· Excellent reporting with some finance working knowledge would be essential.

· Preferably 2 to 3 years of relevant work experience. Prior working experience in an academic institution will be an advantage.

· Competency in Microsoft Office applications (Excel, PowerPoint, word).

· Ability to do content management and creation of information on research (Website, social media and newsletters)

If you are keen to know more about this role, please email Mary at [email protected] and send your resume in MS Word format. Note that only shortlisted candidates will be contacted.

EA Licence No: 93C4403

EA Regn No: R1326974

Job Description & Requirements

• To assist Safety Manager on all safety, health, environmental, and welfare matters, to ensure the Project complies with its statutory obligations, safety requirements, and aerodrome safety standards.
• To be responsible for health, safety, and environmental control, and to assist Safety Manager to ensure that all works adhere to the procedures and instructions.
• To assist Safety Manager to liaise and co-ordinate with stakeholders, authorities and agencies and other Consultants employed by Developer.
• To put up daily situation reports.
• To ensure risk assessment and safe working procedures are properly executed on site.
• To conduct daily health, safety, and environmental inspections, prepare reports and follow up with Project Safety Team / Contractors for closure.
• To carry out investigations into all accidents and near-miss incidents and to record the findings on the relevant forms.
• To wear appropriate personal protective clothing/equipment and observing all safety requirements/procedures.
• To implement and monitor appropriate safety measures in accordance with the Workplace Health and Safety Act and Safety Management System.
• To highlight areas where training/certification is required to meet the standards imposed by Legislation, Approved Codes of Practice, or H.S.E. guidance

Job Requirement:

• At least 5 years of relevant experience in the construction industry preferably 3 years with developer/main contractor.
• Must be a registered Workplace Safety and Health Officer with MOM.
• Must be a registered ECO with NEA
• Has developed a Risk Management Implementation Plan (bizSAFE Level 2) or equivalent

Our client is a logistics, shipping, and maritime services provider offering a wide range of services throughout the Asia-Pacific .

• Manage daily operations to provide excellent customer service and coordinate with Customer Service, Operations, and Sales teams.
• Communicate with customers professionally, give updates on time, and work with the Manager and teams to handle requests or complaints.
• Ensure accurate documentation, update internal records for forwarding jobs, and process invoices on time.
• Follow Customer Service Standards and Company procedures, seek client feedback, and share it with the Customer Service Manager and QA.

Requirements:

• Diploma and above
• At least 2 years of experience in Freight logistics and Marine sector.
• Good knowledge of the freight forwarding processes and Marine spare parts.
• Strong communication and interpersonal skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Reachfield Security (Grade “A” agency) specializes in supplying security manpower to Schools, Factories, Shopping Centres, Museums, libraries, etc

Simei School

Position: SO/WSO - Security Officer/Senior Security Officer. Day Shift

1. Work in School environment.

2. Good customer service skills; able to communicate with people of all levels

3. 12hrs-shift (Fixed shift, no need to rotate

4. PC Knowledge required.

5. Job duties include issue visitors/ contractor passes, patrolling, protecting clients’ premise and access control, etc.

6. Possess valid security license, completed WSQ RTT.

Walk-in for interviews - (Mon to Fri, 9am to 5pm)

10 Anson Road #26-09

International Plaza

Singapore 079903

(Tanjong Pagar MRT)

For more information, please call office at 6324 2925 or whatsapp 9137 4851

You may fill in the application form online thru below link.

https://rss.armfort.com/direct-application

Do let us know once you submit the application online.

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

Citi’s Securities Services (SS) supports our clients’ business by drawing on the strength of our unmatched global footprint, which provides them with access to local expertise and scalable solutions to support their ambitions

We’re currently looking for a high caliber professional to join our team as Officer, Senior Fund Accountant (Financial Reporting) - Hybrid​ (Internal Job Title: Fund Accounting Analyst 2 - C10)based in Changi Business Park, Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.

In this role, you’re expected to:

• Responsible for preparing and reviewing of investment funds financial statements to ensure disclosures are in accordance with applicable accounting standards and reporting jurisdiction
• Responsible for preparing and reviewing of risk-based capital reports for delivery to the clients on a timely basis
• Work closely with internal/external relevant stakeholders to ensure timeliness and accuracy of financial statements and risk-based capital reporting deliverables
• Demonstrate ability to plan and manage assignments in a dynamic work environment
• Interaction with auditors and/or clients are required from time to time
• Identify operational risk issues, control deficiencies, and recommend risk/control aversion measures
• Engage in continuous knowledge development regarding regulatory updates in accounting standards, best practices and sharing with the relevant stakeholders
• Undertake projects and UAT process relating to process enhancement, implementation of new systems and products, as required

As a successful candidate, you’d ideally have the following skills and exposure:

• Bachelor’s degree or higher in finance, accounting and/or related professional accounting qualifications
• Recognized professional qualifications e.g. CA, CPA or ACCA would be advantageous
• Minimum 2 to 3 years of relevant work experience, particularly in financial statements preparation and/or audit experience in an accounting firm
• Familiarity with financial reporting requirements under IFRS and other applicable regulatory provisions
• Knowledge on preparation of Net Asset Valuation for investment funds in fund accounting industry will be an advantage but not a must
• Ability to prioritize tasks and work on multipleassignments to meet tight deadlines
• Ability to work both independently and as a team player
• Good analytical and problem-solving skills are essential
• Proficiency in MS Excel and Word is a must; whilst familiarity with Excel-Macro will be an advantage

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

Job scope:

Administrative

1. Coordinate and prepare for meetings, including putting up and circulating the agenda, booking of meeting space.
2. Assist with note taking and following up on action items to ensure completion according to agreed timeline.
3. Maintain and update all documentation in shared drive as and when necessary.
4. Support the SCRP Team by sourcing, vetting and coordinating with vendors and suppliers or as directed by the Senior/Manager of SCRP
5. Coordinate with Research Team, to help ensure deliverables are completed within timeline.

Events Management & Support

1. Work with SCRP to assist with organizing webinars / seminars, workshops and conferences. This includes but is not limited to
   1. Designing and distributing EDMs and invitations
   2. coordinating with speakers / guests
   3. managing event registration and tracking attendance
   4. collecting and compiling of event feedback
   5. following-up with attendees for any various requests
2. Providing secretariat support by
   1. Answering and replying to delegate emails
   2. Assisting and following through with delegates on their queries
   3. work with appointed vendors to make travel and accommodation arrangements
3. Staffing secretariat at ICCS including
   1. Assisting speaker and delegate management
   2. Co-ordinating with OIA and Rapporteur Teams
   3. Work with internal (RSIS) and external (MCCY) stakeholders to ensure smooth delivery of conference
   4. Work with appointed vendors as necessary

If you're interested in the position, kindly forward your comprehensive resume, along with your expected salary and availability, in MS Word format to [email protected]

Shermaine Soo Yi Ning

CEI Reg R1877837

Recruit Express Pte Ltd

EA License No; 99C4599

We regret that only shortlisted candidates will be contacted.

Customer Care Officer (Order processing) - Training provided

• Permanent role
• Work location: Toa Payoh

Call & Service Activity Management

• Answer customer calls and register them in the service management system following the call management process and quality compliance requirements
• Determine the routing of the customer call depending on the customer’s request and contract obligations
• Create service work orders if necessary
• Assign and dispatch Field Services Engineers (FSE’s) to assign service orders based on the advice of the FSE with helpdesk / response center duty or the Team Lead Field Services (or Service Delivery Manager) in the district
• Order spare parts if required and dispatch to FSEs/ customers
• Plan & coordinate the Preventive Maintenance schedule with customers & FSE. Escalate to CS Delivery Manager for non-compliance.
• Inform Customers about the status of their call and make detailed appointments
• Manage the progress of the customer call and escalate if service levels are in danger

Quotation & Order Process Management

• Prepare service opportunities in SFDC
• Prepare services and spare parts quotations to customer following the Quotation Process.
• Get T&M and service quotes approved by District Operations Manager, Team Lead or Account Manager CS
• Send the approved T&M quote to the customer
• Follow up with customers on open quotations
• Process Customer Purchase Orders for services and spare parts.
• Manage DMR / billings and the closing of corresponding work orders

Order / Invoicing & Service Record Retention

• Compile service reports, parts delivery notes and other supporting documents for the purchase order invoicing
• Manage the Service Report retention process, ensure service reports properly filed for the audit purposes

Logistics support

• Follow up delivery status of ordered spare parts. Identify delivery issues and take corrective actions timely by working closely together with suppliers and physical distribution to resolve the issues
• Coordinate inbound/ outbound delivery of parts, and local shipment to customer site
• Coordinate warehouse activities (if applicable)
• Follow up hold procedure in case of hazard situations
• Report Defective on Arrival (DEFOA) following DEFOA process
• Comply with export control regulation

Requirements:

• Diploma in Business Administration or equivalent.
• Experience in Sales Operations or Customer Services preferred
• Proactive and with good communication skills
• Fluent in English, verbal and written in addition to local language
• Knowledge of Microsoft office tools (especially Excel & Word) required. Knowledge of ServiceMax and SAP is a plus

Working days: Mon - Fri (office hours)

Work location: Central Area - Novena/ Chinatown/ Havelock / Clarke Quay (will be based in 1 of the office location)

Salary: UP $3300 per month

Contract duration: 6 months or 1 year contract (subject to operations needs & individual performance)

Responsibilities:

• Conduct outbound calls & site visit to ensure timely consent collection
• Reach out to the respondent from selected establishment to participate and in digital survey data transmission
• Explain survey objectives and procedures to respondent on the confidential database to be extracted
• Interpret survey questions to help respondents’ comprehension
• Compile, record, input results and data from interview surveys into the system
• Conduct administrative tracking of the collection progress.
• Ensure that the given KPI are being met based on the project timeline
• Identify and report problems in obtaining valid data

Requirements:

• At least 2 years experience in administrative & customer service
• Prior experience in call center environment will be beneficial
• Able to work in a fast paced environment & achieved assigned targets/KPIs
• Well spoken & good communication skills
• Proficient in MS office, especially Excel

Interested candidate please click "APPLY"to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile https://go.persolkelly.com/job/apply/6946

Should you be interested in this position, please contact Coco at 8121 4759 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23117223 (Poh Siew Ling)

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

The Accounts Officer – Accounts Payable & Revenue Audit’s core responsibilities to support Accounts Executive in auditing day to day operations transactions, processing and timely payment of all hotel payments.

What will I be doing?

As the Accounts Officer – Accounts Payable & Revenue Audit, you will be responsible for performing the following tasks to the highest standards:

• Account for and audit all purchase orders, receive records and suppliers’ invoices (purchase invoices matching procedure).
• Ensure all invoices have proper supporting documents and authorization before processing payment.
• Prepare vouchers, including cost distributions and account codes for all suppliers’ invoices and credit memos.
• Balance suppliers’ monthly statements to the hotel’s accounts payable record.
• Answer suppliers’ and other parties’ queries relating to accounts payable.
• Ensure that Daily and Monthly Revenue and Settlement Reconciliation is prepared on a timely basis and all revenue is captured and reported.
• Review all entertainment dockets and officers’ checks, ensuring that all are authorized and signed with the appropriate level of detail.
• Verify transactions posted in the daily report, including but not limited to credit cards, city ledger, crew allowances, paid outs, allowances and rebates, miscellaneous charges, voiding, car park revenues, and room safe keys.
• Prepare rebate and allowance summary and rebate journal.
• Handle all requests and inquiries in a timely and efficient manner.
• Carry out any other reasonable duties and responsibilities as assigned by Accounts Executive.

What are we looking for?

An Accounts Officer – Accounts Payable & Revenue Audit serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Minimum a Diploma in Accounting or Finance.
• 2-3 years of relevant experience, preferably in the Hospitality industry.
• Attention to details and good interpersonal skills.
• Proficient in English to meet business needs.
• Possess system skills in Check SCM, SUN.
• Proficient in Microsoft Windows, Word, Excel, etc.

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

We are looking for motivated individuals, who is able to take initiative and challenging task In a fast- track organization.

You will be working in a Fast- paced environment where your achievements will be recognized.

Good communication is a must.

Confidence in presentation is a definite plus.

You can work from home.

Flexible timings.

Job Description:

Responsibilities

• Sales proposals
• Client relations
• Advisory

Requirements

Confident, matured, highly motivated

Excellent communication, presentation and interpersonal skills.

Pleasant and professional appearance.

Rewards

Basic allowance $2,500 + Bonus comms

High earning potentials

Good career prospect

Shortlisted candidates will be notified very soon.

Safety Officer

(Reporting to: Project Manager)

• Salary: $4500 to $5000
• Working hours: Monday to Saturday, 44hrs a week
• Location: Seletar North Link [Punggol MRT]

Job Summary:

As the main contractor’s Safety Officer, you will report to the Project Manager and be responsible for maintaining a safe and compliant construction site. Your duties include developing and enforcing safety protocols, conducting regular inspections, facilitating training programs, and fostering a culture of safety among all personnel. You will also liaise with regulatory bodies to ensure compliance with Singapore’s Workplace Safety and Health (WSH) regulations and best practices.

Key Responsibilities:

• Site Inspections: Conduct safety inspections to identify hazards and ensure compliance with WSH regulations. Perform periodic safety audits and document findings.
• Risk Management: Conduct thorough risk assessments to identify potential hazards, develop control measures, and monitor risk assessments regularly to ensure ongoing safety.
• Training and Education: Organize and deliver safety training programs, including toolbox meeting and emergency response drills, ensuring all personnel understand safety protocols and the proper use of personal protective equipment (PPE).
• Incident Management: Investigate accidents and near-misses to determine causes,recommend preventive measures, and prepare detailed incident reports for management and relevant authorities.
• Safety Protocols: As the main contractor's Safety Officer, you will implement and enforce safety protocols, ensuring they are updated to reflect any changes in regulations or company policies. You will also liaise with regulatory bodies, such as the Ministry of Manpower (MOM),
• to guarantee compliance with all statutory requirements, reinforcing a commitment to safety at the Main Contractor level.
• Emergency Preparedness: Develop and maintain emergency response plans, conducting regular drills to ensure site readiness.
• Documentation and Reporting: Maintain accurate records of safety inspections, safety training sessions, incident reports, and risk assessments. Prepare monthly safety performance reports.
• Communication: Act as a point of contact for safety-related concerns, facilitating clear communication between management and workers to promote a culture of safety.

Responsibilities:

• Diploma or degree in Occupational Safety and Health, Environmental Science, or a related field.
• Valid Workplace Safety and Health Officer (WSHO) certification recognized by MOM, with additional certifications in risk management, fire safety, first aid, being advantageous.
• Minimum 3-5 years of experience as a Safety Officer in the construction industry, with a strong understanding of WSH regulations in Singapore.
• Excellent knowledge of construction site safety practices and legal requirements.
• Ability to work outdoors in varying weather conditions.

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

Job Scope

1. Payroll Processing:
   • Oversee the calculation of wages, deductions, and withholdings, ensuring adherence to statutory requirements such as Central Provident Fund (CPF) contributions and Skills Development Levy (SDL).
   • Ensure Accurate and timely payment of salary which includes hourly / daily / monthly paid employees depending on the terms and conditions of employment.
   • Review payroll transactions, including adjustments, bonuses, and incentives, while ensuring compliance with employment contracts and relevant legislation.
   • Coordinate with Operations, HR and Finance departments to ensure proper documentation and authorisation of payroll changes in accordance with the Employment Act and other regulatory guidelines.
2. Compliance:
   • Stay updated on relevant Singaporean labour laws, tax regulations, and statutory requirements governing payroll processes.
   • Ensure compliance with CPF contributions, SDL, Income Tax Act, and other relevant regulations, maintaining accurate records and timely submissions.
   • Implement and maintain internal controls to safeguard payroll data and mitigate compliance risks, adhering to the Personal Data Protection Act (PDPA) guidelines.
   • Prepare and submit required payroll reports to government agencies such as the CPF Board and IRAS, (and/or equivalent for overseas) in a timely and accurate manner.
3. Systems Management:
   • Oversee the integration and implementation of payroll system module, ensuring data integrity, accuracy, and compliance with Singaporean regulatory requirements.
   • Collaborate with IT or external vendors to address system issues, implement upgrades, and enhance functionality as needed, ensuring compatibility with local regulations.
   • Conduct periodic audits of payroll data to identify and resolve discrepancies, adhering to auditing standards set forth by the Accounting and Corporate Regulatory Authority (ACRA).
4. Reporting and Analysis:
   • Generate and analyse payroll reports to ensure adequate checks, reviews, as well as to support decision-making and identify trends or areas for improvement, leveraging data analytics tools and software.
   • Prepare ad-hoc reports as requested by management or other stakeholders, providing insights into business and payroll-related matters for strategic planning purposes.
   • Collaborate with Finance and HR departments to reconcile payroll-related accounts and resolve discrepancies, ensuring accuracy in financial reporting.
   • Ensure timely billing of employee expenses to Clients when required

Job Requirement

• Min Diploma with. 1-2 years of payroll experiences

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)