JR108151

Job Scope:

Customer Interaction:
Respond to customer inquiries via phone, email, chat, or in-person in a timely and professional manner.
Provide accurate information about products, services, and company policies.
Assist customers with placing orders, making returns, and processing exchanges.

Issue Resolution:
Address customer complaints, troubleshoot problems, and follow up to ensure issues are resolved satisfactorily.
Escalate complex issues to the appropriate department or supervisor when necessary.

Record Keeping:
Maintain up-to-date and accurate customer records, including details of inquiries, complaints, and transactions.
Document customer interactions and actions taken in the company’s CRM system.

Collaboration:
Work closely with other departments to provide seamless customer service.

Customer Feedback:
Collect and analyze customer feedback to identify areas for improvement in products, services, or customer processes.
Provide suggestions to management on how to improve the overall customer experience.

Compliance:
Adhere to company policies and procedures, as well as industry regulations and best practices.
Ensure all customer service activities comply with legal and ethical standards.

Performance Monitoring:
Meet or exceed key performance indicators (KPIs) related to customer service, such as response times, resolution rates, and customer satisfaction scores.

Requirements:
- Minimum 3 GCE “O” Level passes and/or proficient in English.
- Require working on shift:

1st Shift: Runs from morning to late afternoon (9:00 AM to 6:30 PM).
2nd Shift: Covers the afternoon to night hours (12:30 PM to 10:00 PM).

#HS

At Surbana Jurong, we put talent, hard work, teamwork and a fun workplace together to approach problems and solve them creatively and collaboratively. Join us in making a positive impact on the world!

Job Description

• Execution of the Public Outreach and engagement programme
• Assist in public relation management pertaining to the works
• Shall be responsible for the production of pamphlets and other materials related to the public relations effort.
• Shall be responsible for the compilation and submission of a monthly list of feedback / complaints with indication on the action taken.
• Initiate the public relations programme.
• Dissemination of information during the course or works.
• Draw up the public relation implementations schedule.

Job Requirements

• Min “0” levels or equivalent and good communication and strong interpersonal skills
• Min. 2 yrs work experience
• Possess class 3 driving license
• Have excellent communication skills

Roles & Responsibilities

• Perform environmental control/enforcement support to the team.
• Identify any foreseeable risk of pollution arising from the workplace or work processes.
• Propose practical action to eliminate any foreseeable ill-health, prevention of pollution at workplace.
• Any other ad hoc duties required or assigned by Management that are relevant to the project.

Requirements

• Registered ECO (NEA)
• At least 2 years of relevant working experience
• knowledge of all relevant environmental policies, legislations, and guidelines, independent, with strong discipline and accountability.

Job Description

• Industry/ Organization Type: Manufacturing - Aerospace
• Position Title: Accounts Officer (GL)/ Accounts Assistant (GL)
• Working Location: Loyang Way
• Working Hours: 5 days (Monday to Friday, 8 AM to 5.18 PM)
• Salary Package: Basic Salary + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Perform monthly account closings and maintain the general ledger with all required supporting schedules.
• Manage journal entries in the ERP system.
• Oversee the Fixed Assets Register and update monthly book rates in the ERP system.
• Reconcile monthly bank statements.
• Prepare GST schedules and file GST returns.
• Conduct year-end closing procedures and respond to audit queries, providing necessary schedules to auditors.
• Provide information for tax computations to the tax agent.
• Undertake other tasks as assigned by the Head of Accounting and Finance.

APPLY NOW!!!

• Diploma or equivalent in Accounting and Finance.
• Minimum 2 years of relevant experience in general ledger and accounts closing functions.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #68959 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Senior HR cum Office Executive

• Salary range: S$ 3,600 – 4,300+ (Depends on exp)
• 5 working days
• Monday - Friday -8:30am - 5:30pm
• Tuas

Human Resource Management

• Manage end-to-end recruitment, onboarding, and employee orientation.
• Foster a positive work culture, address grievances, and handle disciplinary actions.
• Ensure accurate payroll, benefits administration, and compliance with labor laws.
• Prepare and submit statutory claims and tax declarations.

Office Management

• Oversee daily office operations, manage supplies, and facilities.
• Coordinate with departments to improve efficiency and organize meetings/events.
• Ensure workplace safety, implement health protocols, and address emergencies.

ERP System and IT Support

• Monitor ERP system performance, ensure data integrity, and maintain functionality.

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Accounts Executive ( Full Sets )

Salary: $ 3000 - $ 3500 (Depends on Work Experiences)
Working Time: Monday to Friday, 8am - 5pm
Working location: Ang Mo Kio Ave

Job Responsibilities:

• Maintain full set of accounting records for multiple companies.
• Processing sales data.
• Prepare monthly bank reconciliations.
• Work closely with external counterparties for completion of monthly/yearly closing.
• Provide reliable data for cash flow projections.
• Maintain Fixed Assets Register.
• Review AR/AP ageing with long outstanding balances and follow-up with appropriate actions.
• Assist in preparing quarterly GST reporting.
• Prepare monthly accounting schedules.
• Prepare year-end statutory reports.
• Liaison with auditors & external consultant
• Ensures compliance with local government requirements.
• Perform other related duties as assigned by immediate superior.

Job Requirement

• Basic Bookkeeping or Accounting qualifications.
• Minimum 2 years of relevant experience in accounting job, ability to maintain full set of accounts will be an advantage.
• Proficient in MS Excel and common accounting software

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Marketing Executive

Salary range: $2800 to $3200
Working hours: Mon – Fri, 8:30am – 10am to 5pm – 6pm(flexible) 7.5 hours/day
Working location: City Hall

Job Description

• Managing and updating official social media and website
• Copywriting for social media, website, articles, monthly newsletter (B2C & B2B)
• Brainstorming and proposing new promotional plans to boost brand image and awareness
• Preparing press releases
• Managing community outreach (speaking to community leaders, YouTuber collaborations)
• Managing digital promotion (Google Ads, Facebook Ads)
• Tailor promotional plans to fit each product release
• Data analysis (social media, surveys, ads)

Job Requirements

• Candidate must possess at least Diploma in Marketing /Communications
• At least 2-3 years of relevant work experience
• Open to work on some weekends/public holidays for Company events
• Open to travel overseas for business trips when required

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Business Development Executive

• $2,400 - $3,000 + Comm
• 5 Days : Mon-Fri 9am-6pm
• Ang Mo Kio

Responsibilities:

• Actively develop new client relationships in the SME arena
• Acquire prospective clients through cold-calling and referrals
• Provide prudent financial solutions for clients thorough an understanding of their financial requirements
• Engage and cultivate long term working relationships with clients and business partners on pending funding applications
• Ensure proper advisory procedures and documentation while adhering to the company’s policies and internal processes
• Products include business loans, commercial property loans, trade financing, home loans, and more.
• Training provided

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Business Development Executive (Branding Agency)

Working Days: Mon -Fri, 9am - 6pm
Location: Chinatown
Salary: $3,500 - $4,500

Your responsibilities will include (a) Effectively and efficiently managing the Client Services team and (b) Overseeing and driving initiatives aimed at improving strategies to better serve the evolving needs of our customers.

Responsibilities:

• Drive new business development using seasoned sales techniques, catering to both new and existing clients.
• Guidance to the agency team to secure wins in pitches, leveraging strong client knowledge and insights.
• Champion strategies and ideas for integrated campaigns spanning brand, advertising, content, social digital.
• Actively develop and manage company sales targets.
• Inspire and influence clients, creative teams, and project members.
• Oversee project management for team members, ensuring effective coordination.
• Stay up-to-date with the latest trends, best practises, and competitive movements in the industry.
• Drive marketing planning and implementation for the company.
• Co-steer the agency's business and cultural directions in collaboration with senior management.

Requirements:

• Degree in Business, Marketing, Communications, or of related discipline
• At least 2 - 5 years of marketing experience within agency
• Experienced in agency operations and workflow
• Experienced in leading and guiding a team

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Description:
We are looking for a passionate and creative Marketing Executive to join our team. The ideal candidate will be responsible for developing and executing digital marketing strategies to increase our online presence, engage our audience, and drive sales growth. If you have a knack for storytelling, a keen eye for design, and a deep understanding of digital trends, we want you on our team!

Key Responsibilities:

• Develop, implement, and manage digital marketing campaigns across various channels, including social media, email, SEO, and paid advertising.
• Create engaging and relevant content for social media platforms, website, and email newsletters.
• Monitor and analyze the performance of digital marketing campaigns, providing insights and recommendations for improvement.
• Manage the company's social media accounts, including content creation, scheduling, and community engagement.
• Collaborate with the design team to create visually appealing graphics and videos.
• Conduct market research to identify trends and opportunities for growth.
• Stay updated with the latest digital marketing trends and best practices.
• Coordinate with external vendors and agencies as needed.

Requirements:

• Min Diploma in Marketing, Communications, or related field.
• At least 1 year of relevant experience in marketing.
• Proficient in using social media platforms (Facebook, Instagram, LinkedIn, etc.) and digital marketing tools
• Excellent written and verbal communication skills.
• Creative mindset with a strong attention to detail.
• Ability to work independently and as part of a team.
• Knowledge of graphic design software (Adobe Creative Suite, Canva) is a plus.

Interested applicants, you may either apply via here or sent an email at [email protected].

At present, we do not require assistance from recruitment agencies. All applications should be submitted directly by candidates.

Our client is a Oil & Gas Industry. Due to their current expansion plan, they are looking for a Account Executive to join their team, in hopes of developing the current high performing team. They are located in the West.

Job Scope:

• Process staff and credit card claims, and address any unusual claims
• Provide support for VIM, Concur, and AP-related queries
• Oversee end-to-end P2P processes
• Prepare and submit cash analytics and review vendor payments
• Prepare and report data in the corporate consolidation system
• Manage SAP month-end and year-end closing processes

Job Requirements:

• Diploma/Degree in Accounting, Business Management, or a Professional Certificate
• 2-3 years of accounting experience, preferably in an MNC environment
• Proficiency in SAP and GST knowledge preferred
• Strong skills in MS Office

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

R24122162 | LAI CHAI LI

Key Responsibilities

• Build and maintain relationships with B2B corporate clients, architects, and contractors
• Understand client needs to provide tailored workspace solutions, prepare tenders/quotations
• Achieve sales targets through presentations, site visits, and proposals
• Identify new business opportunities and stay updated on market trends
• Collaborate with design, delivery, and marketing teams for seamless project execution

Requirements

• Pro-active in follow up on quotation and network with contacts / referrals
• Sales orientated, meticulous, details and comfortable with calculations
• Strong network with architects, contractors, construction and developers
• Passion for workplace design and improving office environments
• Goal-oriented, self-motivated, and proactive in a competitive market
• Attractive salary package and incentives
• Opportunity to travel for overseas exhibitions

Interested candidates, do submit your resume in MSWord to [email protected]

• Mon–Fri, 9am–6pm
• Location: Raffles Quay (Walkable distance from Raffle Place MRT)
• 1 Year Contract (Renewable) - Completion Bonus

Job Responsibilities

• Provide technical support for IT devices and video conferencing.
• Install, configure, and refresh equipment; manage device deployment and retirement.
• Wipe drives, maintain inventory, and resolve hardware/software issues.
• Install peripherals like monitors and docking stations.
• Record, update and document requests using the IT service desk system
• Log and update service requests; escalate issues when necessary.
• Ensure professional, timely service delivery.

Job Requirements

• Min Diploma in IT with 1 years’ experience in end-user support (hardware & software)
• Singaporeans only

☎ Call 6817-2691

✉ WhatsApp 9422-1220

EA License No: 15C7752

EA Personnel No: R22111807

EA Personnel Name: Yap Teng hui

• Mon–Fri, 9am–6pm
• Location: Raffles Quay (Walkable distance from Raffle Place MRT)
• 1 Year Contract (Renewable) - Completion Bonus

Job Responsibilities

• Provide technical support for IT devices and video conferencing.
• Install, configure, and refresh equipment; manage device deployment and retirement.
• Wipe drives, maintain inventory, and resolve hardware/software issues.
• Install peripherals like monitors and docking stations.
• Record, update and document requests using the IT service desk system
• Log and update service requests; escalate issues when necessary.
• Ensure professional, timely service delivery.

Job Requirements

• Min Diploma in IT with 1 years’ experience in end-user support (hardware & software)
• Singaporeans only

☎ Call 6817-2691

✉ WhatsApp 9422-1220

EA License No: 15C7752

EA Personnel No: R22111807

EA Personnel Name: Yap Teng hui

• Mon–Fri, 9am–6pm
• Location: Raffles Quay (Walkable distance from Raffle Place MRT)
• 1 Year Contract (Renewable) - Completion Bonus

Job Responsibilities

• Provide technical support for IT devices and video conferencing.
• Install, configure, and refresh equipment; manage device deployment and retirement.
• Wipe drives, maintain inventory, and resolve hardware/software issues.
• Install peripherals like monitors and docking stations.
• Record, update and document requests using the IT service desk system
• Log and update service requests; escalate issues when necessary.
• Ensure professional, timely service delivery.

Job Requirements

• Min Diploma in IT with 1 years’ experience in end-user support (hardware & software)
• Singaporeans only

☎ Call 6817-2691

✉ WhatsApp 9422-1220

EA License No: 15C7752

EA Personnel No: R22111807

EA Personnel Name: Yap Teng hui

• Company located at Loyang Way

• Working hour: 9am – 6pm (Monday – Friday)

• AWS + Variable Bonus

• Excellent Welfare & Benefits

• Well Established Freight Forwarding Company

Job Scope

• Handle inquiries, prepare quotations, handle shipment activations and cross trade shipments.
• Coordinate with customers for their incoming, outgoing and cross-trade shipments.
• Coordinate with Overseas Agent for shipment activities.
• Understand import and export process.
• To complete all required documentations on time.
• To provide assistance with sales and marketing activities as required.
• Handle customer's issues, take appropriate action and / or notify relevant person and office to prevent a re-occurrence of customer issues.
• Ensure accurate data entry in reports.
• Any other ad-hoc task assigned.

Requirement

• Diploma / Degree in Supply Chain Management / Business Studies or equivalent
• 2 – 4 years of relevant working experience in related industry

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

YEOW CHANG FU (R23118759)

EA Recruitment Pte Ltd

EA License No: 21C0492

Finance & Admin Executive | 5 Days | Up to $2.8k | Clementi

Monday to Friday | 9am to 6pm

Basic Salary: $2500 - $2800 +AWS+PB

Address: Clementi

Requirement

• Diploma in a relevant discipline
• At least 1 year of relevant Finance/accounting experience

Responsibilities

• Obtaining information from donors / team members, data entry of donor particulars, and issuance of tax deduction receipts / thank you letters to donors.
• Reconciliation of bank statements, petty cash balance and stock of groceries / vouchers
• Preparation of payment vouchers and other finance-related matters
• Maintaining proper filing of finance and admin records to facilitate year-end audit process
• General office admin work such as facilities management (e.g. follow-up with air-con servicing and pest control vendors), office supplies (e.g. stock-take and ordering new supplies)
• Other duties as assigned by the Finance Manager or CEO

The Supreme HR Advisory Pte Ltd | 14C7279
Ong Boon Kiet (Travys) | R22104769
Senior Recruitment Consultant

The Project Executive will be responsible for coordinating M&E works on site.

• Remuneration: $2800 - $3500 (Depending on experience)
• Working Hours: Monday to Friday; 9am – 6pm
• Location: Aljunied (15 mins walk from Aljunied MRT)

Job Responsibilities:

• Support daily on-site management.
• Aid in M&E drawings and track site progress.
• Help prepare reports and documentation before and after project completion.
• Market, coordinate, and communicate with potential customers, subcontractors, and suppliers via phone, email, and fax regarding company products and services.
• Ad-hoc duties as assigned

Job Requirements:

• Minimum 1 – 2 years of relevant experience in A&A projects and M&E services
• Nitec / Diploma in electrical engineering or relevant field will be an advantage
• In-depth knowledge of electrical systems, ACMV, fire protection, and plumbing will be preferred
• Candidates with more relevant experience will be given preference for a more senior role.

Interested applicants please send your resume to [email protected]

We regret to inform you that only shortlisted candidates will be contacted by our consultants.

Align Recruitment Pte Ltd (20C0253)
Pan Hong (Reg No. R2094728)

​Our client is a global leader in gateway services, who is seeking to recruit Auxiliary Police Officer. This position is based in Singapore.

*Joining Bonus up to $40,000 * Terms & Conditions apply

Auxiliary Police Officer

Responsibilities

As an Auxiliary Police Officer, you will be stationed at the frontlines to provide security services for airlines, contributing towards protecting modern aircraft fleets, as well as ensuring the safe transport of travelling passengers. Other ad-hoc duties include securing the safety of other vital installations in Singapore that encompass the protection assets.

Requirements

· Minimum 3 'N' level credits (diploma holders may be considered for Sergeant rank)

· Must be able to pass annual IPPT (Individual Physical Proficiency Test)

· Must be able to identify and differentiate color for work purposes.

· Comfortable with rotating work shifts

· Location : East

JJ Consulting Services

EA Licence No.: 12C6207

Applicants are invited to send in a MS Word resume to [email protected] stating position applying for/present/expected salaries and earliest available date.

We thank all applicants in advance and regret that only short listed candidates will be notified.

Roles & Responsibilities

• Carry out in-house & on-site calibration on temperature instrument / equipment
• Provide technical support for customers (internal & external)
• Liaise with customers (internal & external) for schedule / arrangement
• Maintain Test and Measurement Equipment / upkeep Quality Documentation
• Participate in Safety / Quality activities
• Carry out other duties as assigned by IC or engineer

Requirements

• NTC3 / ITE / diploma in Electronics / Electrical / Mechatronics
• 1 to 2 years working experiences in related field
• Knowledge in accredited laboratory / ISO17025
• Freshers are welcome, training will be provided.
• Class 3 driving licence preferred

Job Description

• Industry/ Organization Type: Education
• Position Title: Administrative Officer
• Working Location: Bencoolen
• Working Hours: 5 days (Mon to Fri: 8am – 5pm/9am – 6pm)
• Salary Package: Basic salary $2,500 - $3,500 + Performance Bonus
• Duration: Permanent/Part-Time

Key Responsibilities

• Handle walk-ins, telephone and email enquiries.
• Promote centre courses sand provide course consultation to prospective clients.
• Coordinating and facilitating classes for the centre.
• Handle general administrative tasks pertaining to clients and course registration matters.
• Responsible for new enrolment daily.
• Follow up on sales enquiries.
• Communicate with instructors, coordinators and clients on starting classes or change of timing, and any other situation that may arise.
• Take photos of classes for marketing collaterals and helping in creating advertising materials.
• Perform any ad hoc basis as assigned by manager.

APPLY NOW!!!

• Minimum GCE O' Level or any related educational level.
• Proficient in Microsoft Office and adept with technology.
• Flexi working hours.
• Those can start work within short notice would be advantage.
• Full-Time & Part-Time role available.

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #71386 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Responsible for all aspects of Human Resources, Health & Safety for all the employees in Tuas. The person will also be responsible for the Administration of the Offices in Tuas. Will be the Point of Contact for all our employees in Tuas.

Key Responsibilities:

• Responsible for all HR activities Biz. Recruitment, On-boarding, Training, Compensation, Employee Grievances and Benefits for BCWs in Tuas as and when there is a need.

• Responsible for accurately and efficiently processing invoices, ensuring timely payments, and maintaining meticulous records.

• Admin activities such as ordering stationery, pantries, name card creation and others.

• Ensure accurate maintenance of BCWs’ employee database & Management of the TMS – through the HR Infotech & provide accurate details for Salary Processing.

• Responsible for overseeing and managing the company's security system, transportation operations, townhall & CSR activities.

• Support the management in overseeing the Health & Safety aspects of the work environment.

• Drive, coordinate and implement all Workplace Safety and Health Initiatives.

• Conduct regular WSH inspections and follow-up actions to ensure safety compliance.

• Produce Site Workplace Safety and Health Reports regularly.

• Ensure compliance of operations with Workplace Safety and Health regulations and statutory requirements

Skills & Qualification:

• Minimum of 1-2 years of experience in a Health & Safety role.

• No prior experience in Human Resources is required – on the job training will be provided.

• Experience managing Blue Collared workmen - right from hiring, retaining & managing the expectations of the employees would be an added advantage.

• Proficient in Microsoft Office.

• Familiar with the local labour, health and safety legislation.

. experience implementing Safety SOPs

Job Description

• Industry/ Organization Type: Security
• Position Title: Senior Security Officer
• Working Location: Island Wide
• Working Hours: 5/6days (8.00 am-8.00 pm/8.00 pm-8.00 am)
• Salary Package: Basic Salary $3,500 + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Supervise and lead a team of security officers to ensure effective security operations.
• Oversee security measures and procedures at designated locations.
• Conduct regular patrols and inspections to ensure safety and compliance.
• Respond promptly to alarms, emergencies, and security incidents.
• Investigate security breaches, incidents, and prepare detailed reports.
• Ensure compliance with all security policies, procedures, and regulations.
• Conduct training sessions and mentor junior security officers.
• Coordinate with law enforcement and emergency services as necessary.
• Maintain and update security records and documentation.
• Monitor and manage security systems, including CCTV, access control, and alarm systems.
• Liaise with clients, building management, and tenants to address security concerns and provide solutions.

APPLY NOW!!!

• Valid PLRD license with RTT, CSSPB, and PAPP training.
• Minimum of 3-5 years of experience in a security role.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Ability to handle emergencies and stressful situations calmly and effectively.
• Strong observational and analytical skills.
• Proficient in using security systems and technology.
• Ability to work on rotating shifts, including weekends and public holidays.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #68840 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Join us as Chief Risk & Compliance Officer at AIA Investment Management!

This position is accountable for all aspects of financial, investment and operational risk management across the company, facilitates senior management’s understanding of the various types of risks and their inter-relationships; develops and manages the risk management system; seeks information and explanations from senior management; and participates in key decision-making processes as a member of the AIAIM Executive Committee (Exco).

The incumbent will operate as the main point of contact between the Group and the Asset Management company for all risk and compliance related topics.

The Chief Risk & Compliance Officer is responsible for leading the risk and compliance function at AIAIM and overseeing the compliance and risk program under the Governance Framework of AIAIM.

The incumbent will ensure that appropriate second line support is provided to the first line to properly implement the controls (i) embedded within the local policies and procedures as envisaged under the Governance Framework of AIAIM and (ii) reasonably designated to enable AIAIM to demonstrate proper risk governance and controls with the industry best standards and applicable local regulatory requirements.

The incumbent will actively participate in the end-to-end asset management business, including but not limited to investment due diligence process, on-going performance management and valuation methodology and assumptions particularly for private assets. The incumbent will provide constructive challenge to the investment team and implement world-class business practices.

Key Responsibilities

• Advise the Board and the Chief Executive Officer on current and emerging risks to the organization and its business plan.
• Provide guidance and assurance to the ExCo as to the effectiveness of internal control and risk management processes and infrastructure.
• Develop and maintain appropriate risk management and control systems across the company with reference to relevant best practice, legal and regulatory standards.
• Chair the newly constituted Risk Committee, working closely with the Investment & Portfolio Risk Oversight and Business Risk Oversight Committees
• Conduct regular risk assessments on financial, investment and operational risks.
• Support the core business service and continuity strategy, seeking continuous improvements in efficiency, service, and quality.
• Ensure that all staff have development plans with the aim of raising personal capability.

Lead the Compliance and Risk Function – Lead a strong compliance & risk function encompassing the following:

• The provision of compliance and risk support to the Company in line with MAS’ guidelines. In particular, the incumbent shall oversee monitoring and assurance activities including reviewing the actions taken by individuals and/or governing bodies and providing information reporting (both standardized and ad hoc) to any other individual or governing body.The role includes: (a) facilitating senior management’s understanding of the various types of risks and the corresponding inter-relationships; (b) developing, with support from senior management, and managing the risk management system within the Company’s governance framework; (c) seeking information and explanations from senior management; and (d) participating in key decision-making processes as part of the AIAIM Executive Committee.
  The incumbent shall have: (a) direct access to the Board and full access to all employees and Company information necessary to fulfil his or her responsibilities; and (b) a management reporting line to the AIA Group Chief Risk Officer (or his/her designate).
  
• Implementation and administration of a robust risk monitoring program to ensure that all local monitoring activities are properly identified, documented, and performed under a risk-based approach with the monitoring results timely reported in accordance with the relevant local policies and procedures established under AIAIM’s Governance Framework including applicable local regulatory requirements.
• Offer risk management advice to the first line to support the first line to make informed decisions and to anticipate, assess, control, and mitigate risks to which the business is exposed.
• Provide constructive feedback in relation to Investment, Operational, and emerging risk to AIAIM’s Executive Committee and Board to further enable AIAIM to take appropriate follow-up actions in a timely manner.

Oversee Ongoing Investment and Operational Risk Oversight –

• Provide feedback and, where appropriate, acknowledgements to the first line responsible for setting up the corresponding automated controls before such controls are implemented in the production environment.
• Provide feedback and advice to the first line on the due diligence processes and on-going monitoring on investment of private/illiquid assets, trading counterparties, services providers (e.g. custodians, brokers, valuation agents etc.), as well as external fund managers.

Perform Second Line Oversight of Errors & Breaches – Perform second line oversight of the handling and reporting of errors and breaches and coordinate with local regulator(s) in a timely and appropriate manner as and when required while covering the following duties:

• Provide second line feedback on potential risk implications arising from breaches and errors (if any) as well as on the corresponding preventative measures in accordance with the local policies and procedures established under the IGF as well as the applicable local regulatory requirements.
• Manage independent fact-based investigations of errors and breaches in a timely and robust manner as and when required.
• Work with management to put in place appropriate follow-up actions to rectify common breaches (if any) and to avoid recurrence.

Perform Second Line Monitoring of Risks – Perform second line monitoring of risks via the controls embedded within the components of AIAIM’s Governance Framework (i.e. Policies, Procedures, Reporting, Monitoring, Assurance, Certifications and Training) while covering the following duties:

• Perform risk oversight and provide constructive feedback to AIAIM’s Business Risk Oversight function, as well as the Exco, to further enable AIAIM to ensure that the risks identified are closely monitored and appropriately managed on a continual and timely basis.
• Serve as a critical risk oversight function within Exco to ensure that the Board is kept informed of risk exposures on a continual and timely basis.

Collaboration and Communication – Build confident relationships based on trust and reliability with all relevant stakeholders while covering the following duties:

• Work closely with other members of Exco to address compliance and risk-related issues in a timely and appropriate manner.
• Facilitate risk awareness among employees throughout AIAIM considering the relevant standards, policies and procedures established under AIAIM Governance Framework including applicable local regulatory requirements.
• Work closely with the local Legal & Investment Governance team and the Internal Audit team on compliance and/or risk-related issues.
• Work closely with Group Investment Risk and Compliance function on group-wide risk and compliance initiatives.
• Provide second line feedback to Group Internal Audit on investment-related matters.
• Engage with the Group Operational Risk function to address potential enterprise-wide risks as appropriate.

Requirements

• Master’s degree in mathematics, science, accounting, business administration, finance and/or risk management or equivalent (preferred)
• A degree holder in Legal, Risk Management, Business Administration, CFA, or related principles with solid experience in asset management business. For candidates with strong asset management experience, experience in risk management or compliance is not required.
• 15 years of working experience within an asset management business, including front-line and second-line experience.
• Relevant professional experience & designations (e.g., FRM, PRM, CIPM) is an added advantage
• Experience in dealing with regulators is an added advantage.
• Good knowledge and hands-on experience in investment compliance systems is an added advantage.
• Highly motivated self-starter, excellent organizational skills and strong attention to detail, conscientious and flexible good interpersonal and communication skills.
• Ability to handle multiple tasks, plan time and meet deadlines, collaborative mentality, along with the gravitas to work closely with senior stakeholders.

Believe in better with AIA. If you work at AIA, you play an important part in this movement. Which is why we give you every opportunity to learn, grow and shape your career - your way!

• Perform guests check in or check out according to hotel procedures and service standards.
• Handles guests’ inquiries or complaints promptly while ensuring guest satisfaction.
• Perform cashiering and updating of guest records.
• Handles all incoming calls for guests or internal departments.
• Performs other related tasks.

Job Requirements:

• ‘O’ level & above with 1-2 years of relevant experience.
  Diploma with no experience is welcome to apply.
• 5 day work (3 rotating shift).
• Benefits: Meal Allowance + AWS & other benefits.

Interested applicants, please email us your resume to [email protected]

E-Ployment Consultancy

EA License No: 09C0884

EAP Name/ Registered No: Ivan/ R1108310