We are seeking a highly motivated and detail-oriented individual to join our team as an Administrative Officer. This role will provide crucial support to our administrative department, ensuring the smooth and efficient operation of our organisation. The ideal candidate will possess excellent organisational skills, strong attention to detail, and the ability to multi-task effectively.
Job Summary: The Administrative Officer will handle loans, savings, and memberships for the cooperative. This role also includes administrative tasks and marketing efforts to attract new members.
Key Responsibilities:
- Process loan applications, ensuring completeness and compliance with policies.
- Maintain accurate and up-to-date loan records in both physical and electronic formats.
- Monitor loan repayments and follow up on overdue accounts as needed.
- Prepare loan reports for management and regulatory purposes.
-Oversee members' savings accounts and manage memberships (applications, renewals, and terminations).
-Provide good customer service and address member inquiries.
-Maintain records and documentation related to loans, savings, and memberships.
-Prepare reports on operations and assist with general office tasks.
-Prepare regular report for Board of Directors' monthly meeting.
- Marketing and Communication:
-Be involve in publicity team to develop strategies to attract new members.
-Create promotional content and manage communications, including social media and newsletters.
-Organize and attend community events to promote the cooperative.
Qualifications and Requirements:
- Education and Certification:
-Minimum O Level Qualification
-A minimum of 2 years of experience in an administrative role, preferably in financial services or cooperative societies.
-Good organizational and administrative skills.
-Proficient in Microsoft Office (Word, Excel, PowerPoint).
-Good communication and interpersonal skills.
-Ability to work independently and as part of a team.
