The Write Connection (TWC) specialises in English and Writing classes for primary and secondary level students. We comprise over 100 professionals dedicated to one mission: to nurture generations of critical yet compassionate thinkers. We are committed to delivering first-class and well-rounded English enrichment to our customers.

Our Customer Service Officers (CSOs) set the standard for excellence, delivering premium service to our customers. As a CSO, you'll thrive in providing support, using your product knowledge and effective communication to surpass customer expectations. Join our team in fostering a culture of excellence and teamwork. Apply today for a rewarding career opportunity!

Job Responsibilities

• Delight our customers by providing outstanding service and support to boost their satisfaction.
• Be the problem-solving hero! Address customer inquiries promptly, resolve issues effectively, and escalate when needed for speedy resolutions.
• Master our tools and systems to efficiently manage and track customer interactions, ensuring accuracy and timely responses.
• Become an expert on our exciting programs and confidently promote them to our valued customers.
• Keep the positivity flowing! Maintain a cheerful and professional demeanor during all customer interactions.
• Go above and beyond to exceed customer expectations and elevate our service quality.
• Stay in the know! Stay updated on our latest programmes and marketing initiatives to share exciting news with our customers.
• Team up for success! Collaborate with your awesome teammates to share insights and best practices for delivering exceptional customer service.
• Be a changemaker! Look out for opportunities to enhance our customer service processes and procedures.
• Listen and lead! Actively listen to customer feedback and share valuable insights to enhance our service delivery.

Work Hours

As our Customer Service Officer, you'll enjoy a 5-day work week, including a weekend. Here's what your typical week looks like:

• Weekdays: 12.30pm to 9.30pm (inclusive of one-hour meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one-hour meal break)
• You'll also get one weekday off and one weekend off each week
• Engaging 2-hours (+/-) team meeting weekly, to brainstorm and collaborate.

Work Location

Experience the excitement of working in various locations! Your work location may vary based on operational needs, but rest assured, we've got your preferences covered. We'll consider your preferred centers when deciding your final deployment.

Job Requirements

• Minimum GCE 'O' levels qualifications
• Minimum of 1 year of work experience in customer service-related roles, preferably within enrichment centres
• Proficient in MacBook and G-Suite applications (e.g., Drive, Gmail, Docs, and Sheets)
• Strong communication skills in English (both spoken and written) with keen attention to detail
• Demonstrates effective and efficient customer service abilities
• Exhibits strong work ethics, including integrity, professionalism, and commitment to excellence
• Positive and professional demeanour with strong listening abilities
• Capable of working independently while also being a team player
• Willingness to work at different centres as needed based on operational requirements

What we offer:

• Attractive remuneration
• Performance-based incentives.
• Opportunities for professional development and growth within the company.
• You will work in a dynamic and supportive environment that values innovation, collaboration, and a commitment to excellence in education.

Staff Benefits:

• Comprehensive Medical and Dental benefits
• Birthday and Marriage leave
• Flexi Leave upon 1 year of service.
• Fully-stocked Pantry
• Monthly Birthday celebration
• Team Bonding Activities
• Exclusive Staff discount for TWC lessons (50% off course fee for children of staff)
• Exclusive Staff discounts with various participating merchants

Job Description

• Make calls to prospective / new customers from sources provided
• Calling from available database of existing clients or new clients with interest
• Attend to customer enquiries
• Identify and assess customer’s needs
• Schedule appointments for customers
• Reminder to new customers for appointment through calls/SMSs
• Build sustainable relationships of trust through open and interactive communication
• Meet personal sales targets and call handling quotas
• Handling of inquiries, complaints and feedback
• Generation of daily report
• Liaison with Branch Managers on turn ups

Job Requirements

• Candidates with experience in the Beauty & Wellness industry are preferred.
• Able to speak Mandarin to liaise with Chinese speaking employees.

Other Details

• Basic + High Commission + Incentive
• Competitive salary and benefits package.
• 5-day work week (able to work at least 1 weekend per week)
• Working hours from 10am - 7pm
• Work location: Sin Ming Lane (near MRT)

Duties:

Responsible in running the operations of the café. Responsible for opening and closing of café. Lead the entire F&B team, Establish targets, KPI’s, schedules, policies and procedures. Coaching and training of service staff. Maintain high level of service standard and cleanliness of café. Comply with all health and safety regulations. Building strong rapport with guests. Handle guest feedback/complaints. Handling of staff roster and schedule.

Job Requirement

1. Min 2 year of relevant experience in supervisory role in F&B environment
2. Preserve excellent levels of internal and external customer service
3. Identify customers needs and respond proactively to all of their concerns
4. Good F&B and POS knowledge, able to use MS office
5. A hands-on person in delivering F&B services
6. Creative and positive working attitude
7. Work with passion, zest, energy and professionalism

JOB SCOPE

The role of the Security Officer/Senior Security Officer is to maintain the safety and security levels of all our guests, customers, employees, tenants and service vendors.

JOB RESPONSIBILITIES

1. Conduct random checks on goods and staff entering/leaving the hotel premises.

2. Perform CCTV surveillance and hotel patrolling duties, reports suspicious and or any unusual activities to the Supervisor.

3. Perform traffic enforcement patrols at hotel's driveway and carpark when necessary.

4. Ensure safekeeping of all lost and found items and record down in the Occurrence Book.

5. To be well versed with the fire alarm panel and the follow-up procedures.

JOB REQUIREMENTS

1. GCE O Level or N Level equivalents.

2. Minimum one (1) year's of related experience at the Senior level.

3. Able to carry out heavy physical tasks.

4. Possess valid PLRD licence and Recognised Terrorist Threat Certificate.

5. Able to perform three (3) rotating shifts on a six (6) working days.

GIC is one of the world’s largest sovereign wealth funds. With over 2,000 employees across 11 locations around the world, we invest in more than 40 countries globally across asset classes and businesses. Working at GIC gives you exposure to an extraordinary network of the world’s industry leaders. As a leading global long-term investor, we Work at the Point of Impact for Singapore’s financial future, and the communities we invest in worldwide.

Chief Operating Officer (COO) Office
The COO Office supports our COO to streamline operations and align them with strategic goals. You will work with the COO, Heads of Departments, and stakeholders across GIC to achieve operational excellence.

Cyber Security, Information & Technology Risk Management
You will be a part of an independent risk management function to protect the firm’s information technology assets, including business data, from external threats and operational risks, and to facilitate the firm’s digitalisation journey in a secure manner.

What impact can you make in this role?
You will be empowered to be at the top of your game by providing strategic partnership, and innovative technology solutions that supports GIC’s vision of being a tech-driven, global, long-term investment firm.

What will you do as a AVP, Risk & Control Officer - Infrastructure Risk Oversight?

• Drive compliance with operational risk processes and manage technology, information, and cybersecurity risks within various business areas, in line with the firm's risk appetite and regulatory requirements
• Plan and conduct technology, information, and cybersecurity gap assessment to identify possible risks at each stage of the Secure Software Development Lifecycle (SSDLC), evaluating relevant mitigating controls and measuring residual risk
• Collaborate with Business Partner & Solutions (BPS), Infrastructure and Platform Services (IPS) and Service Integration and Management (SIAM) teams to drive compliance with technology, information and cybersecurity policies and standards
• Monitor and report on the effectiveness of technology, information, and cybersecurity risk controls, identifying any control weaknesses and recommending improvements
• Facilitate risk and control awareness training on technology, information, and cybersecurity across the firm to ensure understanding and compliance, driving initiatives to promote a risk-based approach to application development within respective business areas
• Prepare regular risk and control reports for senior management, highlighting key audit, risks, and control issues
• Coordinate ITRM and third-line/Internal Audit risk functions to ensure a unified approach to audit & risk management

What qualifications or skills should you possess in this role?

• Relevant professional certifications such as Certified Information Systems Security Professional (CISSP), Certified in Risk and Information Systems Control (CRISC), or Certified Information Security Manager (CISM) are highly desirable
• Familiarity with Secure Software Development Lifecycle (SSDLC) processes and practices
• Knowledge of relevant regulatory requirements and industry standards for technology and cybersecurity
• Experience in conducting risk assessments and thematic reviews
• Strong understanding of technology, information, and cybersecurity risks and controls
• Excellent collaboration skills to work effectively with various teams across the organization
• Strong reporting skills, with the ability to monitor and report on the effectiveness of risk controls
• Ability to prepare clear and concise risk and control reports for senior management

Work at the Point of Impact
We need to be forward-looking to attract the right people to help us become the Leading Global Long-term Investor. Join our ambitious, agile, and diverse teams - be empowered to push boundaries and pursue innovative ideas, share your views, and be heard. Be anchored on our PRIME Values: Prudence, Respect, Integrity, Merit and Excellence, which guides us in how we make our day-to-day decisions. We strive to inspire. To make an impact.

Flexibility at GIC
At GIC, our offices are vibrant hubs for ideation, professional growth, and interpersonal connection. At the same time, we believe that flexibility allows us to do our best work and be our best selves. Thus, our teams come into the office four days per week to harness the benefits of in-person collaboration, but have the flexibility to choose which days they work from home and adjust this arrangement as situational needs arise.

GIC is an equal opportunity employer
As an employer, we passionately believe every individual brings with them unique diversity of thought and perspectives to meaningfully enrich perspectives of GIC teams to drive competitive performance. An inclusive environment yields exceptional contribution.

Learn More about out COO Office here:
https://gic.careers/departments/chief-operating-officer-office/

To be considered for the role, please submit a formal application through the GIC Careers site at

https://careers.gic.com.sg/job-invite/16012/

Duties & Responsibilities

1. Handles Accounts Payable and its administration
2. Conversion of GRN and entering of invoices in Microsoft BC
3. Match Supplier invoices with purchase orders/delivery order and prepare payment vouchers
4. Reconciliation of Supplier’s Statement of Accounts with vendor ledger records
5. Maintain and upkeep of accounts payable invoices, debit/credit note
6. Assist with Quarterly and Year-end Stock-take
7. Ensure proper filing and archiving of documents
8. Assist with audit and other tasks as assigned by Superior

Requirements:

• Good interpersonal and communication skills
• Meticulous, conscientious and can-do attitude
• Able to work independently as well as in a team
• Proficient in Microsoft office and preferably with Microsoft BC experience
• Ability to work in a fast-paced environment

Project Management Officer | PMO | Up to $3.8k | Kaki Bukit

Salary Range: Basic $3000 - $3800 + Performance Bonus
Working day& time: Monday to Friday 8am – 5pm
Working location: Kaki Bukit Avenue

Requirements:
Minimum Diploma in Construction Management, Engineering, Interior Design or related professional certification.
1 - 2 years of experience in project management or a related role within the construction industry.
Knowledge of safety standards and regulatory compliance in the construction industry.

Responsibilities:
Assist the operation team in planning construction works to ensure the projects meet the budget and due date.
Conduct site visits to monitor the project progress.
Coordinate with contractors, suppliers, and clients to ensure project alignment and timely completion.
Manage workers to ensure they complete the tasks according to instruction given.
Track and report project progress to project manager, including work schedule, overtime arrangement, budgets, and resource used.
Ensure all project documentation is up-to-date and properly maintained.
Ensure all projects meet the requirement of safety standards and SOP.
Help to resolve issues at work site.

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Project Management Officer | PMO | Up to $3.8k | Kaki Bukit

Salary Range: Basic $3000 - $3800 + Performance Bonus
Working day& time: Monday to Friday 8am – 5pm
Working location: Kaki Bukit Avenue

Requirements:
Minimum Diploma in Construction Management, Engineering, Interior Design or related professional certification.
1 - 2 years of experience in project management or a related role within the construction industry.
Knowledge of safety standards and regulatory compliance in the construction industry.

Responsibilities:
Assist the operation team in planning construction works to ensure the projects meet the budget and due date.
Conduct site visits to monitor the project progress.
Coordinate with contractors, suppliers, and clients to ensure project alignment and timely completion.
Manage workers to ensure they complete the tasks according to instruction given.
Track and report project progress to project manager, including work schedule, overtime arrangement, budgets, and resource used.
Ensure all project documentation is up-to-date and properly maintained.
Ensure all projects meet the requirement of safety standards and SOP.
Help to resolve issues at work site.

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

The Job:

• Promotes Safety culture in the workplace.
• Responsible for the preparation, compilation and maintenance of safety manuals to ensure compliance with safety regulatory standards that meets the Company’s HSE policy and objectives.
• Responsible for ensuring the Safety Management System is maintained and properly followed to comply with internal, customer, and regulatory requirements, and that it meets the Company’s HSE policy objectives.
• Continuous review of the HSE Manual and its’ implementation

The Requirements:

• ISO45001 certification
• Management System
• Knowledge on Industrial Hygiene Flammable Storage, Audiometric, Hazard Substance Permit

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

Job Description:

• To plan, manage, oversee and be responsible for all aspects of the health, safety and environmental matters for the Project.
• To advise and report to Developer and ensure the Project complies with its statutory obligations.
• To be responsible for health, safety and environmental control, update the Safety Management System Manual and to ensure that all works adhere to the procedures and instructions.
• To manage the team of Assistant Safety Managers and ensure all duties and responsibilities required of they are discharged professionally and competently.
• He shall prepare a monthly status update for review with Developer but not restricted to the following
• To keep up to date with changes in current legislation and to bring to the attention of the Project Superintending Officer(s) any relevant new legislation.
• To ensure the notification of the Project Superintending Officer(s) if the corrective action agreed after any workplace inspection is not implemented by the arranged date.
• To vet and endorse the minutes of all safety-related meetings and other meetings as directed by the Developer.
• To ensure the implementation and monitoring of appropriate safety measures in accordance with the Workplace Health and Safety Act.

Requirement:

• At least 5 years of relevant experience in construction industry preferably 3 years with developer/main contractor
• Must be a registered Workplace Safety and Health Officer with MOM and have been practicing as WSHO for at least 3 years
• Has developed a Risk Management Implementation Plan (bizSAFE Level 2) or equivalent
• Good communication skills and team player
• Must be able to clear any internal security checks conducted by the Singapore Government

Human Resource Officer – 5.5 day week -Singaporeans only

• Collaborate closely with HR team and related departments to deliver a full spectrum of HR services to the assigned departments.

• Provide guidance to Line Managers on performance management related matters, resolve ER issues and address grievances, training & development, payroll matter

• Participate in leadership meetings and proactively provide inputs to the development of business and operational plans/ initiatives.

• Work effectively and achieve synergies in various processes concerning performance appraisal exercises, mass salary reviews and bonus exercises, recognition and development award nominations, budget exercises etc.

• Monitor and report on manpower and succession planning.

• Develop a keen understanding of business/ function needs and objectives, analyse trends and metrics so as to provide effective HR solutions to the stakeholders.

• Proactively identify gaps in the existing processes, propose and drive changes necessary to establish good HR practices.

Requirements

· Candidate must possess at least a Diploma in Human Resource Management or equivalent.

· At least 2 year(s) of relevant working experience

Salary Range : $2300 - $2600

contact Grace 87952790

Security Officers

• Able to commit 4 days work 1 day off, 3 days work 1 day off schedule.
• 12 hours permanent shift
• Location: islandwide
• Salary Package: $2,650 to $3,500 (Depends on experience)

Job Description:

• Incident Response, Manage Security & Safety Systems
• Prevent unauthorised entry into the premises
• Monitor CCTV
• Patrolling and clocking
• Access control duties

Tee Xin Li Reg No: R24121619

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

• Island wide, Singapore
• Salary: $2,700 to $3,000 + Allowances
• Bonus: $3,500
• Training Provided

Job Scope:

• Patrolling and conducting enforcement duties related to illegal parking and public health.
• Attending to public feedback and concerns.

Requirements:

• Able to commit to a 12-hour duty schedule

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

CHAN KAM HUI (R24125233)

EA Recruitment Pte Ltd

EA License No: 21C0492

• Excellent opportunity to join a leading metals and mining MNC.
• 8 months contract

About Our Client

Our client is a leading multinational mining and metals company headquartered in UK. They have grown into one of the world's largest producers of essential commodities

Job Description

• Manage the end-to-end process of bookings, coordination, and monitoring, while reducing freight costs, optimizing working capital, and meeting commercial objectives.
• Provide prompt updates to relevant parties on bookings and coordinate with stakeholders for any changes.
• Track shipping schedules, update systems as needed, and address issues that could impact shipping, vessel delays, or customer deliveries.
• Serve as the main point of contact for escalated operational issues from internal and external stakeholders.
• Handle freight payments and resolve payment disputes with vendors promptly.
• Ensure accurate accrual of freight costs at month-end.
• Build and maintain strong relationships with vendors such as shipping lines, 3PL providers, and internal teams.
• Investigate and resolve transportation and shipping claims.
• Take part in continuous improvement projects, identify process gaps, and recommend initiatives to lower costs or enhance service quality.
• Attend performance-related meetings and offer constructive feedback.
• Comply with the company's logistics policies and system requirements consistently.
• Foster a Health, Safety, and Environment (HSE) culture within logistics, ensuring adherence to the company's standards.

The Successful Applicant

• At least 5 years of experience in supply chain/logistics
• Degree in Supply Chain Management, Logistics, Business or any related field
• Profiency in Microsoft Office.
• Prior SAP experience is a plus
• Experience with project cargo is a plus.

What's on Offer

• Excellent opportunity to join a leading metals and mining MNC.
• Collaborate with stakeholders to deliver optimal business value for business units.
• 8 months contract.

Contact

Li Xuan Lim (Lic No: R22107137/ EA no: 18C9065)

Quote job ref

JN-112024-6589585

Phone number

+65 6643 9729

Page Personnel Recruitment Pte. Ltd.| Registration No. 201736642C

Location:
Clinic, Paya Lebar/ Geylang

Salary:
$10/hr

Duration:
Immediate till 31 Mar 2025

Working Hours:
5.5 day work week, office hours
Mon to Fri, 7.5hrs
Sat, 4.5hrs

Job Scope:

• Providing assisted enrolment to patients
• Guiding patients to enrol through HealthHub app for patients with Singpass
• Assisting patients to enrol through National CRM for patients without Singpass
• Onboarding patients to HealthierSG, including booking of Health Plan related appointments (doctor consultation and care coordinator appointments)
• Tagging patients on Queue Management System (QMS) for HealthierSG related visits
• Answering patients’ queries with regards to HealthierSG

Required Immunisation:

• MMR/ Tdap/ Varicella
• Highly encouraged to be fully vaccinated against Covid-19
• Willing to bear the cost of the serology test and vaccinations (if required)

WA me at https://wa.me/+6584998483 NOW!

Interested candidates, please submit your resume to [email protected]

JeAnn Leow
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Human Resource Officer – 5.5 day week -Singaporeans only

• Collaborate closely with HR team and related departments to deliver a full spectrum of HR services to the assigned departments.

• Provide guidance to Line Managers on performance management related matters, resolve ER issues and address grievances, training & development, payroll matter

• Participate in leadership meetings and proactively provide inputs to the development of business and operational plans/ initiatives.

• Work effectively and achieve synergies in various processes concerning performance appraisal exercises, mass salary reviews and bonus exercises, recognition and development award nominations, budget exercises etc.

• Monitor and report on manpower and succession planning.

• Develop a keen understanding of business/ function needs and objectives, analyse trends and metrics so as to provide effective HR solutions to the stakeholders.

• Proactively identify gaps in the existing processes, propose and drive changes necessary to establish good HR practices.

Requirements

· Candidate must possess at least a Diploma in Human Resource Management or equivalent.

· At least 2 year(s) of relevant working experience

Salary Range : $2300 - $2600

contact Grace 87952790

• Permanent full-time role
• Salary $2850 + JOINING BONUS $2500
• No bond
• Training Provided
• Working Location: Changi

Job Description:

• Screening of passengers at designated zones
• Manual bag checks
• Usage of security screening equipment for screening purposes
• X-ray screening of checked in luggages
• Any other security related roles at Airport

Requirements:

• Able to commit 12 hours duty (Permanent day and/or night shift available)

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

CHAN KAM HUI (R24125233)

EA Recruitment Pte Ltd

EA License No: 21C0492

Responsibilities:

• Support accounts function for APAC
• Understand the GST / tax impact on importation and exportation process
• Accounting data entry, Book-keeping,
• Handling AP, AR, invoicing, tax (GST and income tax) etc.
• Prepare monthly consolidation reports / month and year-end closing
• Liaise with various operation teams and external auditors
• Filing and other accounting ad-hoc assignment

Requirements:

• Minimum Diploma level / Bachelor’s Degree in Accounting / LCCI or related discipline
• Accounting background with 2-year experience.
• Excellent co-ordination and organization skills self-motivated, initiative, good ability to prioritize tasks quickly and effectively.
• Strong interpersonal skills and ability to work independently.
• Familiar with ERP Epicor system
• Proficient in Excel / Microsoft Office Software

(EA Reg No: 20C0312)

Please email a copy of your detailed resume to [email protected] for immediate processing.

Only shortlisted candidates will be notified.

Requirement:

• Minimum 2 years of experience in a marketing or administrative role
• Strong written and verbal communication skills in English
• Proficiency in using Microsoft Office suite and various marketing tools
• Excellent organizational and multitasking abilities
• Proactive and detail-oriented approach to work
• Ability to work well in a team and adapt to a dynamic work environment

Job Description:

• Assisting in the development and implementation of new system
• Analysis booking and sales trend
• Set up and maintain pricing structure
• Handling administrative tasks such as managing schedules, preparing reports, and maintaining records
• Providing customer service support and responding to inquiries
• Collaborating with cross-functional teams to ensure efficient operations

Step into an extraordinary career with The Bone Marrow Donor Programme (BMDP). As part of our team, you'll be empowered in your role and growth, channel your passion, and collaborate with both internal and external stakeholders to make life-saving bone marrow donations a reality. At BMDP, we're more than colleagues – we're a dedicated and supportive team, fostering hope and second chances. Be a driving force in transforming lives, where your career becomes a meaningful journey of impact and compassion.

Finance Executive, responsible for primarily the Accounts Payables functions, as well as any other finance duties as assigned.

Accounts Payables:

• To review payments and ensure that the required supporting documents are provided and relevant approvals have been obtained
• To process all payments accurately and on time, in accordance with the financial policies and procedures. Payments are all made through our online banking platforms. Payments include both local as well as overseas payments.
• Record all AP entries into the accounting software in a timely and accurate manner.
• Support the implement of new digital solutions and improvements to the payables process, in particular for the introduction of automation.
• Support the treasury function of BMDP, processing new applications and updates to banking facilities held, including updates to the bank mandates.
• Management of Fixed Assets
• Any other Finance-related duties as assigned

Requirements:

• Diploma or Degree in Finance/Accounting/Business
• Diploma holders should have minimum 2 years’ ofrelevant experience
• Fresh Degree Graduates are welcome to apply
• Experience with Charities/ Non Profits will be advantageous

Skills & Competencies:

• Meticulous
• Financial Acumen
• Manages Complexity
• Professional and Models Integrity
• Communicate with Impact
• Adept in the use of IT systems and productivity tools
• Good understanding of current Singapore Financial Reporting Standards

Job Description:

- Account Management

• Develop and service assigned clients’ account consisting of various government agencies
• Responsible for growing account revenue and accountable to the assigned accounts within the FY and developing deep customer relationship and updating customer profiling accurately
• Continually engage and establish relationships with, stakeholders, customers and additionally, expand customers’ profile
• Understanding customers’ needs, coordinate proposals from presales and provide a concise quotation for their consideration.
• Follow up, expedite and liaise with customers in all matters relating to the projects, payment, renewal and events / training; ensure customers are satisfied with deliverables

- Sales Operations Management

• Coordinate Tender Briefing and lead Bid Review with Presales
• Accountable for ensuring completion and quality of tender proposal in conjunction with pre-sales teams
• Preparation of quotations for customer’s reference for opportunities (BQ/RFI/RFP/ITQ/ITT)
• Track and ensure that timelines are met and updates are submitted to other functional teams
• Drive alignment with other functional teams and orchestrate appropriate resources for customer engagements

Job Requirements:

• Sales Presentation / Fluent in communication
• Relationship/Stakeholder management
• Negotiation & Commercial Acumen
• Proficiency in Microsoft Office Tools (ie; Excel, Word and PowerPoint)
• Sales And Opportunity Analysis

(EA Reg No: 20C0312)

Please email a copy of your detailed resume to [email protected] for immediate processing.

Only shortlisted candidates will be notified.

Community Partnership & Communications Executive

Full–time

Salary range: SGD$3,000 - $4,000

Reporting to Executive Director, this position will be responsible for creating and driving effective communication and community partnership strategies, and building strong relationships for the Charity.

The candidate should plan to meet the yearly fundraising targets to ensure the sustainability of K9Assistance’s programmes. These activities shall be aligned to achieve K9Assistance’s mission, vision, and strategic objectives.

The incumbent should be comfortable around Assistance Dogs.

Roles & Responsibilities

The Community Partnership & Communications Executive is responsible for the development of cohesive messages and the dissemination of information, both in presentations and in other communications to stakeholders, playing a key role in how stakeholders perceive the organisation.  You will also be responsible for the organisation’s collaterals, website and social media channels.

Primary responsibilities:

• The incumbent should be able to confidently make compelling public presentations to drive awareness of Assistance Dogs. These activities shall be aligned to achieve K9Assistance’s mission, vision, and strategic objectives.
• Assist to develop clear, compelling and consistent messages and materials to stakeholders.
• Plan, organise, coordinate and execute corporate events to promote awareness with our partners and potential clients.
• Assist to develop and implement strategies to reach out and engage stakeholders.
• Plan, write and edit content for communications and regular newsletter to update donors, volunteers and partners.
• Manage website and social media activities, including creating and maintaining content to engage new and existing stakeholders.
• Develop contents, design and layout for collaterals.
• Prepare reports on a timely-basis and accurately collate information for Executive Director and the Board.
• Organise and manage organisation's data and digital assets to ensure safe and secure storage of information.
• Undertake any other ad-hoc projects assigned by the Executive Director or the Board.

Requirements

Technical Competencies:

• Degree in Communication, Public Relations, Business or related field with minimum 2 years of relevant experience.
• Strong writing, proofreading, editing, layout and design skills.
• Experience with social media, websites, creating audio and visual content and other digital tools.
• Experience with events management (both online and in-person events).
• Deep knowledge and understanding of current trends in digital/social media.

Core Competencies:

• A confident communicator and presenter with good interpersonal skills.
• Ability to operate in team and work independently with minimal supervision.
• Able to multi-task, has excellent organisational, planning, project and time management skills.
• At least 2 years of working experience preferably from a SME

[Job ID: 778849]

Job Description

• Managing and updating official social media and website
• Copywriting for social media, website, articles, monthly newsletter (B2C & B2B)
• Brainstorming and proposing new promotional plans to boost brand image and awareness
• Preparing press releases
• Managing community outreach (speaking to community leaders, YouTuber collaborations)
• Managing digital promotion (Google Ads, Facebook Ads)
• Tailor promotional plans to fit each product release
• Data analysis (social media, surveys, ads)

Job Requirements

• Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma, Bachelor’s Degree/Post
• Graduate Diploma/Professional Degree in Marketing/Communications
• At least 2-3 years of relevant work experience
• Strong understanding of social media/digital marketing platforms
• Excellent communication skills in English and Japanese (JLPT N3), both written and oral, in order to liaise with Japanese speaking associates
• Willingness to learn the trading card games in order to boost promotion of the brand and product
• Have working knowledge in games, anime, and popular or internet culture
• Strong team player with excellent interpersonal and communication skills
• Open to work on some weekends/public holidays for Company events
• Open to travel overseas for business trips when required

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Ochi Madoka
EA Personnel Registration Number: R24125474
EA License No.: 07C5771

• To creat and administering content on all social media platforms, such as Facebook, Instagram, and Twitter, to build an audience and ensure customer engagement.
• To manage website and E commerce platform
• Independent
• Build on line presence
• Team player and willing to learn
• Following up with enquiries
• 
  

Join the Bacha Coffee team

Great ideas start with coffee, Bacha Coffee starts with you. We are headquartered in Singapore with coffee rooms and boutiques in Europe and Asia currently. We are expanding aggressively to achieve a worldwide presence in the upcoming months...

Bacha Coffee specialises in 100% Arabica coffees and provides customers with a unique opportunity to travel the world through their cup by exploring harvests from over 30 of the most well-reputed coffee producing countries. Even our distinctive fine blended, fine-flavoured and naturally decaffeinated coffees are produced using only 100% Arabica beans to give coffee lovers the widest choice, without ever sacrificing quality or flavour.

The qualities that have made Bacha Coffee a legendary brand around the world also make us a great place to work: innovation, creativity, passion, and excellence.

Job Summary

This position supports global and local marketing campaigns for Bacha Coffee Brand.com, by implementing digital sales, marketing, and logistics strategies across BachaCoffee.com, social media, search engines, and other channels. The objectives include driving net sales while maintaining luxury market positioning. This role requires understanding of branding, digital marketing, consumer relationship marketing and knowledge of online luxury retail and digital platforms.

Primary Relationships

The position reports to the eCommerce Manager.

Within the organisation, this position will assist with the conception of marketing campaigns, and management of loyalty marketing and has primary working relationships with the Design, Public Relations, Marketing, Social, Operations, IT and Warehouse teams, as well as staff with similar roles within partner and franchise organisations.

Outside the organisation, the position coordinates primarily with vendors and service providers (media agencies etc.) as well as customers from online and social media platforms.

Responsibilities

Campaign Activation

• Assist with the creation, execution and management of multi-channel online promotions and thematic campaigns globally.
• Work with franchisees and subsidiaries to develop market specific and market appropriate content and campaigns to drive sales.

Coordinate with internal teams to ensure the successful execution of eCommerce campaigns and order fulfilment

• Manage deadlines and ensure timely execution of campaigns
• Update monthly online marketing calendars, making sure internal and external teams are aligned
• Monitor and report campaign performance, assessing results against goals and identify opportunities for improvement.
• Ensure availability during non-office hours during peak sales periods to assist when required with mega campaign order processing and customer service

Performance Marketing and Search Engine Optimisation (SEO)

• Support development of media strategies and plan for activation across paid channels to drive traffic to BachaCoffee.com, drive conversions, increase customer base and promote active engagement.
• Work with eCommerce manager and agency to implement the right growth strategies for BachaCoffee.com through paid social and search campaigns.
• Conducting keyword research and analysis to optimise paid campaigns.
• Implement SEO strategies to improve search engine rankings and increase organic web traffic.

Site Merchandising and Optimisations

• Review merchandising on-site, for the best consumer journey
• Identify opportunities for improvement of online user experience
• Contribute valuable ideas to support revenue growth, number of orders, number of customers, and average order value
• Contribute to the optimisation of eCommerce content and design to match brand guidelines and improve user experience.
• Support management of content of Bacha Coffee’s multiple sites via CMS and other platforms, ensuring full site functionalities and content accuracy, when required

Loyalty Programme and Consumer Lifecycle Marketing

Develop and manage loyalty programme alongside internal teams, to enhance customer retention and lifetime value.

Design and implement loyalty campaigns, rewards and incentives to engage and retain customers.

Provide insights into customer behaviour and suggest improved content, eCommerce journeys, and direct marketing initiatives to increase customer satisfaction, engagement and commercial opportunities.

Assist to contribute ideas about new manners to engage with customers, whether through CRM, software innovations or exceptional luxury experiences.

Report and Analysis

Utilise analytics tools to monitor and provide actionable insights for improvements.

Compile weekly, monthly and annual digital marketing campaign performance reports for eCommerce Manager.

Others

• Keep updated and informed by doing research into luxury brand.com platforms across markets and domains
• Stay up to date on new technologies to ensure Bacha Coffee always offers the very best user experience

Requirements

• 2-4 years working experience in digital marketing, E-Commerce, media planning or other similar roles
• At least 2 years of working experience in online D2C
• Mastery of basic digital marketing principles, such as target segmentation, category, value proposition, positioning, and brand strategy.
• Have strong analytics skills and problem-solving capabilities, with an understanding of E-Commerce specific metrics – CPA, CR%, CTR, ROAS etc.
• Knowledge of key acquisition platforms for Search, Display, Social (Google, Facebook, Instagram, YouTube etc.) and Analytics (Google Analytics, Tag Management Systems)
• Experience dealing with local and international markets and customers.
• Knowledge of basic CRM and CMS environments and features.
• Knowledge of SEO, Google Analytics, Google AdWords, and social platforms.
• Knowledge of website design, html, search and social advertising, URL architecting, programmatic advertising, email marketing, and e-commerce.
• Fluent English and strong writing skills.
• Presentation skills and previous experience in the luxury industry would be a plus.
• Completion of Google Analytics Certification is a must
• Completion of Google Adwords and Meta Advertising certifications is a plus
• Work experience in an agency is a plus
• Positive character who is able to pivot across multiple tasks

Bacha Coffee is an equal opportunity employer. Only shortlisted candidates will be notified.