Job Description & Requirements

• Assist in conducting safety training / briefing such as familiarization on Risk Management’s standardize procedures to the respective site team to ensure safety awareness that the operations are safe and in compliance with statutory regulations and international standards / practices.

• Identify unsafe acts or practice and promptly correct any unsafe condition or practice.

• Conduct site safety inspection and enforce compliance on prevailing MOM Safety Acts and Regulations.

• Assist to conduct Safety Committee meetings, organize and promote safety events and campaign, etc.

• Conduct daily toolbox meetings to highlight safety issues.

• Supervise and attend to all issues related to workplace safety, health and environmental control.

• Documentation and assist in audit.

Requirements:

• Minimum Level B cert
• Knowledge on improving safety standards
• Minimum 2 year experiences
• Advance certificate in Workplace Safety & Health/NITEC in Engineering (Environment, Health, Safety) or relevant field.

We are seeking a highly motivated and detail-oriented individual to join our team as an Administrative Officer. This role will provide crucial support to our administrative department, ensuring the smooth and efficient operation of our organisation. The ideal candidate will possess excellent organisational skills, strong attention to detail, and the ability to multi-task effectively.

Job Summary: The Administrative Officer will handle loans, savings, and memberships for the cooperative. This role also includes administrative tasks and marketing efforts to attract new members.

Key Responsibilities:

• Loans Management:

- Process loan applications, ensuring completeness and compliance with policies.

- Maintain accurate and up-to-date loan records in both physical and electronic formats.

- Monitor loan repayments and follow up on overdue accounts as needed.

- Prepare loan reports for management and regulatory purposes.

• Savings and Memberships:

-Oversee members' savings accounts and manage memberships (applications, renewals, and terminations).

-Provide good customer service and address member inquiries.

• Administrative Duties:

-Maintain records and documentation related to loans, savings, and memberships.

-Prepare reports on operations and assist with general office tasks.

-Prepare regular report for Board of Directors' monthly meeting.

• Marketing and Communication:

-Be involve in publicity team to develop strategies to attract new members.

-Create promotional content and manage communications, including social media and newsletters.

-Organize and attend community events to promote the cooperative.

Qualifications and Requirements:

• Education and Certification:

-Minimum O Level Qualification

• Experience:

-A minimum of 2 years of experience in an administrative role, preferably in financial services or cooperative societies.

• Skills and Competencies:

-Good organizational and administrative skills.

-Proficient in Microsoft Office (Word, Excel, PowerPoint).

-Good communication and interpersonal skills.

-Ability to work independently and as part of a team.

Be part of an established, exciting and expanding Group of F&B company with multiple brands and concepts. Eatz Catering Services Pte Ltd is a Halal Full-Service Caterer since 2005.

The job scope of a Sales Consultant typically includes providing administrative support to the Sales departments. Some of the key responsibilities includes:

• Build rapport and communicate well with clients and answer all incoming queries (online, phone enquiries, etc)
• Assist to check and update orders into the system
• Plan and Create Sales quotations / confirmation orders in a timely fashion.
• Assist to update keying in of data in the ERP system
• Assist and ensure that all orders are prepared accurately to ensure 100% delivery success rate for all customers
• Administrative work to assist the team (Admin)
• Any other duties assigned by the Directors

Requirements:

• Min 2 year of experience.
• Good Command of MS Word & MS Outlook
• Strong, Good & Strategic Team Player yet able to work Independently
• Good Interpersonal skills
• Must be Meticulous & Always Accurate for all work done
• Quick-Thinking, Versatility to be able to Solve Problems
• Highly-Motivated & Experience in F&B Industry would be an advantage
• Ability to start ASAP would be an advantage

Job Info

• Attractive Salary Package - commensurate to work experience and qualifications
• Work in a Pleasant Working Environment
• Work Location: Bedok (take 17A from Bedok MRT – 2nd last stop)
• Staff lunch provided

Please email your updated resume to [email protected] for faster response with:

• Last & Expected Renumeration
• Earliest Availability for Interview & Commencement of Work
• Vaccination Status / COVID History

Thank you for your attention. We regret to inform that only Shortlisted and Successful Candidates will be contacted. Remuneration offered shall be commensurate with qualifications and relevant experience.

- Oversee operations and cleanliness on ground

- Perform general cleaning to maintain cleanliness

- Manage customer complaints in professional manner

- Manage manpower deployment

- Conduct site inspections to ensure compliance with health and safety standards

- Prepare operations reports and other administrative duties

- Any other related duties assigned by manager

Admin Officer

Working Day: Monday - Friday (9am-6pm)

Location: Tuas Crescent

Salary: $1,800 - $2,000 + Bonus

Requirement:

At least 1 year relevant experience

Job Scope:

1) Administrative Tasks:

• Handling data entry, filing, and record-keeping.
• Typing reports, letters, and other business documents.
• Sorting mail and responding to it or distributing it to appropriate employees.
• Fulfill other administrative ad hoc duties as requested by staff members

2) Document Management:

• Processing and managing documents such as invoices, purchase orders, and contracts.
• Provide general support on documentation.

3) Manage Communication

• Answering telephone calls and emails.
• Redirecting calls or messages to the relevant employees when appropriate.
• Respond to emails professionally and promptly

4) Supporting Office Operations:

• Maintaining an organized filing system.
• Restocking office supplies as needed.
• Arrange travel / event / servicing / maintenance (e.g., booking flights, taxis, hotels, and restaurants).
• Prepare necessary documents for meetings and create travel itineraries
• Support Marketing executive on planning, schedule and orders.

5) Daily Housekeeping

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

• To review all Authority's and Contractor's drawings
• To provide all relevant endorsements required by the relevant authorities
• Supervise all civil, structural and geotechnical building works, both permanent and temporary
• To ensure that contractor had obtained all necessary permits and clearance to work
• To conduct site inspection and ensure that contractor(s) implement corrective actions and timely preventive/mitigation measures to protect surrounding structures
• To coordinate the contractor, AC, QP(D), relevant agencies, including interfacing contractors and consultants etc for the works
• To review, evaluate and assess all formwork structure, formwork support systems etc
• To review and supervise safety, environmental and health matters
• To supervise the installation of instrumentation
• To supervise sanitary and plumbing installations, pump drainage works etc
• To review, evaluate and assess the monitoring of instrumentation and interpretation of the results and provide analytical results/presentations
• To review Contractor's design and supervise all works

Criteria:

- Min 3 years of experience in Cut & Cover tunnelling or supervision of installation of monitoring instruments, collation of monitoring data and use of software for presentation of monitoring data for analysis and interpretation.

- Diploma in Civil and Structural Engineering

- Possess a valid RTO cert by JAC of IES/ACES as QSS Singapore

- Possess a valid RTO (Tunnel) cert by JAC of IES/ACES as QSS Singapore

*Please note that working hours for this role is 56 hours/week

Location: Changi

Working Hours: 8am - 8pm (6days work week)

Salary: $2750

Responsibilities:

- Conduct inspections to ensure flight kitchens comply with safety and hygiene standards.

- Load meals onto aircraft according to cabin loading plans, ensuring accurate and timely delivery to the correct flights.

- Use flight catering information systems to retrieve and manage detailed food order requirements.

- Operate designated vehicles for transporting meals to and from aircraft while adhering to strict safety and handling protocols.

- Assemble meal trays and portion meals accurately, ensuring compliance with presentation and dietary specifications.

- Monitor and record meal temperatures to maintain health and safety compliance.

Requirements:

- A minimum requirement of a Nitec or any professional certificate in Catering, Hospitality, or a related field.

- Basic knowledge of food hygiene and safety standards is essential to ensure the health and safety of airline passengers.

- Strong organisational skills are necessary for managing the preparation and loading of meals onto aircraft efficiently.

- The ability to work under pressure and in a fast-paced environment, meeting tight deadlines for flight schedules.

- Good communication skills for interacting with colleagues and following precise instructions from flight catering plans.

- Physical stamina and the capability to work in different temperature conditions, especially in cold storage areas.

- Familiarity with operating kitchen equipment and vehicles for transporting food to aircraft.

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

ReplyForward

Multiple locations available

- Pioneer

- Tai Seng

- Hougang

- Kallang

- Ang Mo Kio

- Loyang

Gross Salary

Full-Time : S$3,000/Month

Part-Time : S$135/Day

Working Hours

- 12 hours shift

- Alternate 5 and 6 working days per week (24 working days)

- Rotating shift (0800hrs - 2000hrs and 2000hrs - 0800hrs)

Requirement

- Valid SO license

- 1 notification available

- Ability to perform intermittent patrols and escorts

- Proficient in using a mobile app for reporting

- Access control and safeguarding premises

SRS provide comprehensive medical and leave benefits. If you are interested in this role, please submit your resume via the "Apply Now" option.

Responsible for the welfare of the residents of the Nursing Home and ensuring the cleanliness of the premises.

Duties & Responsibilities

• Ensure residents under his charge maintain or are helped to maintain personal hygiene and cleanliness. Supervise Nursing Aides and Healthcare Attendants to maintain personal grooming and dressing.
• Attend to any complaints by residents, take necessary steps to redress any grievance, and report the same to the Operation Manager
• Accompany residents for outings/events and supervise the residents at such outings.
• Participate in the development of the care plan, putting it into action, and follow up on the care plan.
• Movement and record of residents and visitors in and out of the premises.
• Communicate with fellow officers when relieving others of duty or handing over duty on all matters of importance connected with his duties, explaining any directions of the supervisors affecting individual residents or upcoming activities of the Home.
• Patrol the dormitories and premises and ensure that everything is clean and in good order, particularly toilets, kitchens, and dining areas.

Requirements

• ITE/Diploma / Degree in any of the fields or related fields from a recognized university.
• 1 -2 years of related experience with nursing staff, interdisciplinary teams, and external stakeholders.
• A team player and able to organize and execute programs.
• Be organized and punctual with strict adherence to Nursing Home policies.
• Be prepared to perform other duties as assigned.

Working Hours & Location

• East Area, Tampines
• Shift Work (44 hours per week), 4 Days work week

Benefits

• Comprehensive Medical & Leave Benefit.
• Supportive and conducive work environment.
• Training & Development opportunities.
• Unlimited opportunities to develop and harness your skills across multi-verticals.
• Being part of a noble organization with a strong heritage in community care.

• To carry out full-time supervision of construction works as required under BCA regulations and in accordance with the contract and Superintending Officer’s instructions.
• To monitor progress and ensure that the work is done and materials used are in accordance with approved specifications, codes, standards, and regulations.
• Assume any other duties in connection with the project assigned by the S.O.
• Supervise any works in compliance with contract requirements.

Requirements:

• Diploma in Civil & Structural Engineering or equivalent
• Min.10 years of experience in LTA projects
• Registered RTO with IES/ACES

• To carry out full-time supervision of construction works as required under BCA regulations and in accordance with the contract and Superintending Officer’s instructions.
• To monitor progress and ensure that the work is done and materials used are in accordance with approved specifications, codes, standards, and regulations.
• Assume any other duties in connection with the project assigned by the S.O.
• Supervise any works in compliance with contract requirements.

Requirements:

• Diploma in Civil & Structural Engineering or equivalent
• Min.10 years of experience in LTA projects
• Registered RTO with IES/ACES

You are primarily responsible for preparing and managing monthly financial statements, budgets, costings, and claims submissions for research and clinical trials. This includes extracting and collating supporting documentation for funding agencies, verifying and managing accounts receivables, posting journal entries, performing variance analysis, preparing audit schedules, and overseeing operational processes to ensure accuracy and compliance.

You will work closely with our colleagues from Finance Shared Services, Clinical Trials and Research, and external grantors/ auditors and IT teams to ensure seamless systems integration and audit compliance. You are also expected to support the team in SAP system automation and UAT.

Job Requirements:

• Recognised degree in Accountancy/ ACCA or equivalent with relevant working experience
• Fresh graduates who are keen to learn quickly and are creative are welcome to apply
• Knowledge of SAP would be an advantage
• Proficient in Microsoft Office applications, especially Excel
• Strong communication, interpersonal and analytical skills
• Service-oriented team player and able to multi-task in a dynamic and fast-paced environment

• Assist in M & E services maintenance
• Supervision of contractors in additions and alterations
• Supervision of building maintenance works, cleaning services, security, landscape and pest control services
• Diploma in Engineering/ Building Management/ Building Services/ Real Estate
• Minimum 3 years of working experience in building services maintenance work
• Preferably a certified Fire Safety Manager
• Able to communicate with all levels
• Computer literate
• Service-oriented mindset
• Able to commence work immediately or within short notice will be an added advantage

Job Description

· Tracking and submission of documentation related to material movement (P.O / D.O).

· Update reports on inventory and highlight any discrepancies.

· Verify purchases and storage of inventory.

· Facilitate enquiries with regards to office, equipment and inventory.

· Allocate and direct manpower according to fleet schedule.

· Submission and approval of personnel for clearance matters.

· Generation and verification of temporary passes.

· Ensure timely and accurate submissions of various documents.

· Any other ad-hoc tasks as instructed by Logistics Manager.

Qualifications

· Candidates possess at least a Diploma in Logistics/Supply Chain Management/Construction management/ Transportations or equivalent.

· At least 2 years of fleet management or transportation management experiences, preferably from construction/civil engineering industry.

· Team-oriented approach with excellent interpersonal skills.

· Analytical thinking skills with a solution-oriented mindset.

· Ability to manage fast paced and time sensitive environments.

· Forward-thinking skills, with implementations that will allow the company to excel in the digital age.

JOB RESPONSIBILITIES

-Be responsible for the day-to-day operations of the site.

-Plan, execute and supervise all the facilities' management and operational activities

-Conduct meetings, project co-ordination in residential/Commercial strata development

-Invite quotations, conduct evaluation for all services, provide recommendation reports and organise and coordinate Corrective Program for repairs and maintenance of the common properties

-Administer contracts renewals and issue of contracts

JOB REQUIREMENT

-Candidate with self drive possess Professional Certificate/ Diploma or degree in Estate Management or related disciplines.

-Previous experience in managing condominiums, industrial or commercial buildings.

-Good interpersonal, communication and leadership skills

-Knowledge of Management Corporation Strata Title (MCST) and Building Maintenance & Strata Management (BMSM) Act

MULTIPLE LOCATIONS AVAILABLE

​Our client is a global leader in gateway services, who is seeking to recruit a Technical Officer (Location: East). This position is based in Singapore.

Technical Officer (Location: East)

Responsibilities:

• Be part of Technical team responsible for maintaining and ensuring the serviceability of all systems and equipment

• Be technically proficient in all aspects of maintaining, repairing and troubleshooting the full range of systems and equipment (e.g. warehouse systems, material handling and automation systems, refrigeration systems, kitchen equipment, packaging and inspection machines, washing machines, waste management systems, etc.) and other technical related knowledge

• Manage, perform and ensure all maintenance activities and repair works are timely follow- through according to the assignment, maintenance schedule, procedures, checklists, manufacturer recommendation and completed within the timeframe

• Manage, perform and ensure all technical purchase requisition of spare parts, contracts and services are in accordance to the Company policies and follow-through to support the maintenance activities

• Manage, communicate and work professionally with all stakeholders to minimize systems and equipment downtime

• Be proactive in resolving technical faults, contributing initiatives and continuous improvements

• Always observe and follow all Safe Work Procedures and Food Safety requirements

• Always ensure Safe Work environment by housekeeping of all work areas and report any safety hazards immediately

• Perform and support other relevant duties and projects assignments if required

• Requirements:

• Computer-literate and competent in using Microsoft office/outlook, SAP application and IT devices

• Competent in using industrial workshop equipment and welding tools

• Competent in reading technical drawings, documentation

Requirements:

• Physically fit with ability to carry heavy loads and work-at-height

• A motivated team player with strong qualities to lead and work in a challenging environment with tight timeline

• Able and willing to work in either office hours or rotating shifts, weekends and overtime if required

Others:

• Work Week & Shift: 6 days, rotating shift

• Staff transport will be provided for candidates working beyond midnight.

• Competitive Basic Salary

• Shift Allowances

JJ Consulting Services

EA Licence No.: 12C6207

Applicants are invited to send in a MS Word resume to [email protected] stating position applying for/present/expected salaries and earliest available date.

We thank all applicants in advance and regret that only short listed candidates will be notified.

Responsibilities

1) Accounts Payable

• Handle daily vendor invoices and staff claims
• Prepare monthly report

2) Accounts Receivable

• Billing to customers
• Debit collection and follow-up
• Prepare monthly report

3) Handle Principle or Agent Work

• Co-ordinate with principal or agent in account scope
• Prepare monthly report

4) Handle a full set of accounts

• Prepare daily journal transaction
• GST e-filing and tax computation
• Prepare monthly report

Requirements

• Diploma & above preferably with relevant working experience
• Basic accounting knowledge is required
• Fresh graduates are welcome to apply
• Proficient in MS Office applications
• Reliable and meticulous with an eye for details
• Self-motivated and a team player
• Able to work overtime whenever necessary

Job Descriptions:

• Report directly to Branch Manager
• Follow up on customer request, appointment, enquires, call, complaints and confirmation promptly
• To make cold call and any new leads call provided by the company
• Re-confirm customer’s appointment a day before their treatment
• To follow-up service call to customer after treatment (three days)
• Responsible to deliver and provide Quality Services
• Daily data entry for customers, staff and print report for compilation
• To ensure the cleanliness standards at reception area
• Issuing of invoices and service rendering
• Generation of daily reports
• Assist in general administrative duties
• Preparing and issue of relevant documents, printing and filing as well as inventory control
• Perform any other ad-hoc duties and other matters as assigned by the Company

Job Requirements:

• At least 2 years’ experience in beauty spa environment and services
• Strong verbal and written communication skills
• Ability to work in a fast-paced environment with minimum supervision and is able to multi-task
• Willing to work retail hours (including weekends and public holidays)

Part-Time positions are available at $15/hour - $18/hour

1. IT Technical Responsibilities

1. Maintenance, administration and monitoring of Servers
2. Perform Server administration and management of windows servers, VMWare, AD Domain services, AD Certificate services, DHCP, DNS, MS Exchange and Email filtering
3. User account creation and deletion for Windows, Emails, BT, VPN, Messenger and door access
4. Maintenance/ Administration of Network Infrastructure
5. Maintain and update firewall settings
6. Monitor and maintain computer systems and networks, routers, switches, voice circuits, leased lines, telephone lines, etc for the smooth operations of the Company
7. Assist IT Manager in implementing information and cyber security and control structures
8. Handle system backup, storage management and system recovery.
9. Conduct servers backup (daily/weekly/monthly backup)
10. Handle renewal of maintenance services for IT equipment/ software licenses
11. Perform tests and evaluations on new software and hardware
12. Liaise with vendors for IT equipment purchase and technical support
13. Liaise with vendors for new voice circuits, leased lines, data subscriptions, etc
14. Check invoices from vendors & perform cost allocation (Voice circuits & data subscription) for Finance
15. Provide desktop support duties
16. Workstation and trading phone setup for new users
17. Install and configure computer hardware, software, systems networks, printers and scanners, etc.
18. Provide technical support for User Desktops, BT Trading system, voice circuits, etc across the company (in person or over phone)
19. Support of desktop applications like Bloomberg and Refinitiv related applications
20. Troubleshoot hardware and software issues
21. Rollout Windows updates and patches
22. Regular checks for PC and Server OS patches and updates

2. Others

1. Assist in office renovation
2. Shifting of User positions or desk positions
3. Perform duties of an SMO – Safe Management Officer (acting as a back-up for the main SMO)
4. Any adhoc assignments by Management

Requirements:

- Minimum Diploma in Information Technology related field

- Minimum 1 year of experience

- Experience in firewalls, routers and switches configurations

- Experience in MS Active Directory Account, MS Exchange, VMWare and Linux administration

- Meticulous, resourceful, independent, good interpersonal skills and sense of responsibility

- Possess MCSA, MCP, CCNA knowledge and working experience in financial sector will be added advantage

- Good interpersonal skills

- Willingness to work on weekends and public holidays occasionally

Job Description:

• Process and manage grant applications from individuals and organisations through a grant portal.
• Respond to public queries, attend site visits, compile data for analysis and perform ad-hoc duties when assigned to him / her.

Working Arrangement:

Location: Near Clarke Quay MRT Station

Working Hours:

Mon – Thu: 8.30am to 6.00pm

Fri: 8.30am to 5.30pm

Contract Duration: 1 Year

Salary: TBA

Job Requirements:

· At least 1-2 years of Grant processing or Project management experience in public agencies or private practice.

· Good understanding of risk assessment, internal controls and internal auditing techniques

· Experience in Public communications, accounting and data information qualifications

· Good communication, interpersonal and writing skills

· Resourceful, meticulous and a team player

· Possess strong analytical skills and the ability to think logically. Independent, proactive and highly committed with a strong sense of integrity.

EA License No.: 96C4864

Reg. No.: R22110485

JOB DESCRIPTION (Finance and Admin Officer)

Join our team as a meticulous and reliable Finance and Admin Officer and play a pivotal role in ensuring the smooth financial and administrative operations of our organization. As a key member of the team, you will use your financial expertise and administrative acumen to manage accounts, support daily operations, and contribute to the overall efficiency and success of the company.

Duties & Responsibilities

Financial Management:

• Handle accounts payable and receivable, ensuring accurate and timely processing.
• Maintain and reconcile financial records, including invoices, receipts, and expense reports.
• Assist in preparing budgets, forecasts, and financial statements.
• Monitor cash flow and prepare periodic financial reports for management review.
• Bookkeeping and coordinating with external consultants.

Administrative Support (including Executive Assistant duties):

• Manage office supplies, equipment, and vendor contracts to ensure a well-functioning office environment.
• Organize, maintain, and file records, ensuring compliance with company policies and regulations.
• Coordinate meetings, events, and schedules to support the management team.
• Prepare and edit correspondence, presentations, reports, and other documents as needed.
• Act as the point of contact between executives and internal/external stakeholders.
• Handle confidential information with discretion, ensuring all communication is professional and accurate.
• Screen and prioritize emails, calls, and messages, responding on behalf of the executive when appropriate.
• Assist in planning and executing company events, meetings, and team activities.
• Maintain efficient office systems, including filing, record-keeping, and expense management.
• Support executives in managing ongoing projects by tracking progress, deadlines, and deliverables.
• Prepare agendas and meeting materials, ensuring executives are equipped with necessary information.
• Take meeting minutes and follow up on action items.

Compliance and Reporting:

• Ensure compliance with local financial regulations, including tax filings and statutory reporting.
• Liaise with external auditors, tax authorities, and financial institutions as needed.
• Provide regular updates on financial performance, operational budgets, and administrative functions to leadership.

Requirements & Qualifications

Qualifications:

• Bachelor’s degree in Accounting, Finance, Business Administration, or a related field is preferred.
• Proficiency in financial software (e.g., QuickBooks, Xero), Microsoft Office Suite (Excel, Word, PowerPoint), and other productivity tools.

Skills & Attributes:

• Strong numerical and analytical skills with a keen attention to detail.
• Excellent organizational and time-management abilities, with the capacity to prioritize and handle multiple tasks effectively.
• Effective written and verbal communication skills, with the ability to work well with diverse teams and stakeholders.
• A proactive and solutions-oriented approach to problem-solving and process improvement.
• High level of discretion and professionalism in handling sensitive information.

Preferred Experience:

• Previous experience in finance or administrative roles, ideally in an SME environment.
• Familiarity with local tax regulations and compliance requirements.
• Demonstrated ability to maintain confidentiality and integrity in handling financial data.
• Familiarity with office management systems and procedures.

We are looking for a motivated and organized Finance and Admin Officer who shares our commitment to operational excellence. If you thrive in a dynamic environment and have a passion for numbers and organization, we invite you to join our team and contribute to the company’s continued growth and success!

Your are expected to be a determined and hardworking individual.

If you have no relevant experience or is a housewife, we expect you to learn fast and adapt quickly.

**And you must have a preference to work from home.

Job tasks include:

- communicating with new prospects and arrange sales appointments

- follow up with existing clients to ensure they are happy with our service

- coordination work between sales and administration service

- you are expected to work FROM HOME, so you must be disciplined and independent.

Mon - Thurs 8:30 a.m. - 6 p.m.

Fri 8:30 a.m. - 5:30 p.m.

Sat 8:30 a.m. - 12:30 p.m.

This role has to promptly & professionally attend to the customers when they walk into our service centres. He/She coordinates the front line operation, booking of appointment and provide general administrative support (Handle first level of complaints, assisting Service Advisor's & Call agents ensure cleanliness and smooth operation of the centre and any adhoc tasks assigned by the customer service Manager).

Job Scope

• Attend to the needs of the customer’s professionally and quickly such that the customer’s waiting time is kept to the minimum.

• To assist in completion of payment transaction according to agreed terms before releasing vehicle.

• Provide assistance and support to Service Advisor's/Call agents/Customer Service Executive

• Walkabout in service centres and observe cues from customers

• Speak to customers waiting at the service lounge and perform upselling whenever possible

• Assist with inbound/outbound calls and making appointment booking for customers to visit the service centre.

• Do a follow-up call on no-show booking customers to fix another appointment booking date.

• Assist to answer all telephone calls within 3 rings in a courteous and pleasant tone and voice with appropriate greeting, salutation where appropriate, announcement of company name and personal name.

• Transfer the calls in a professional manner where the other party is being informed of the transfer and the extension that they are being transferred to.

• Record messages accurately from customers and follow-up with SAs to ensure that messages/ calls are replied.

• Assist in the daily operation of the reception.

• Assist with collation of intake reports.

• Assist Customer Service Executive in handling 1st level of complaint cases

• Assist with cashiering and document submission to finance and respective managers

• Handle non-booking walk in customers tactfully to uphold customer service level standards at all times.

• Any adhoc tasks assigned by customer service Manager

Knowledge & Skills

• Preferably Diploma Holders who specialized in Customer Service

• Minimum 3 years working experience in relevant customer service industry.

• Proactive and independent with positive attitude.

• Customer Oriented with good attitude and good team player

• Good interpersonal skills to communicate with internal stakeholders and customers

• Problem solving skills

Working Hours: Mon-Fri 8.30am-6pm

Working Location: Mandai Estate (15mins bus ride from Kranji MRT)

Job Description:

This role involves ensuring the efficiency, safety and compliance of heating, ventilation, air conditioning (HVAC) systems, plumbing, fire protection systems, elevators and other mechanical infrastructure.

• Plan, manage, inspect, compile service reports for routine maintenance for M&E systems
• Prepare quotation via schedule of rates for any repairs or new works
• Attend to fault calls for emergency/ critical M&E systems
• Provide support in project works
• Attend meetings as arranged by superior
• Required to make frequent site visits to government sites (this is not a desk bound job)

Requirements:

• Min Nitec in Mechanical Engineering
• Only those with relevant experience may apply
• We seek Mandarin-speaking candidates who are required to serve Mandarin-speaking clients.

To Apply:

Please attach your resume with the following information:

• Reason for leaving last/ current employment
• Last drawn salary
• Expected salary
• Notice period

(We regret that only shortlisted candidates will be notified)