Job Descriptions:

• Handle accounts for LexBuild Groups of Companies (Account payable, Accounts Receivable, General Ledger)
• Data entry and invoice processing including credit control and collections.
• Handle banks reconciliation and other bank-related matters.
• Follow on payment status and prepare statements of accounts to vendors & customers.
• Handle and disbursement of petty cash claims.
• Preparation for quarterly GST submission.
• Liaise with external parties (auditors, tax agents, corporate secretary) on all related matters.
• Assist in monthly and quarterly financial and management reporting.
• Maintain an efficient and systematic filling system.
• Handle inventory costing and perform stock take.
• Any other ad hoc accounting and administrative duties as assigned from time to time.

Responsibilities:

• Contacting partners, understanding the market supply and demand, searching for LNG international trading opportunities, and executing LNG trading tasks such as concluding deals.
• Ensure smooth LNG delivery operations, including nominating and changing LNG cargo delivery windows, handling LNG specification test reports.
• Collect and analyze international market-related information and data to provide fundamental analysis and support trade structure design for LNG trading decisions.
• Complete the review and negotiation of trade contracts, coordinating with various departments to complete internal and external procedures.
• Ensure compliance in subordinate positions, improve and implement the company's trade risk control system, and ensure that trade operations are risk-controlled for long-term sustainable development.
• Liaise and communicate with the headquarters team in China, execute tasks efficiently, and proactively contribute valuable suggestions and recommendations to support the organization’s goals.
• Perform any other duties as assigned by the Manager.

Requirements:

• Possess a minimum of a Bachelor Degree or equivalent.
• Proficiency in English and Mandarin (speaking, writing, reading, and listening) to liaise with Mandarin-speaking customers and suppliers.
• No prior experience is required.
• Demonstrate a good working attitude, strong coordination skills and the ability to work with deadlines and under pressure.
• Singaporean preferred.

Report to the Business Unit head (CEO) and Finance Manager on the following:

• Operate day to day finance activities including Accounts Payable, Accounts Receivable, Fixed Assets Registering & other finance related matters
• Assist in month-end closing activities and month end closing for inventory
• Manage and ensure accurate, complete and timely disbursements for staff claim
• Reconcile bank statements and resolved discrepancies
• Prepare tax provisions schedules and filling of quarterly GST returns
• Liaise with auditors on audit matters and audit schedules
• Any other Finance related matters

Requirements:

• Diploma or relevant qualifications in Finance, Accounting or related field
• Minimum 2 years of experience in managing full sets of accounts
• Strong knowledge of accounting principles and GST filing
• Proficiency with accounting software (SAP) and Microsoft Office
• Strong attention to detail and organizational skills
• Good analytical and problem-solving abilities
• Ability to work independently and as part of a team

We are seeking for Retail Executive for our Garmin Brand Shop expansion. Garmin is the renowned leader in the cutting-edge GPS navigation products for the fitness markets. Built on a healthy product ecosystem, and combining awe-inspiring designs, impeccable quality, and superior reliability into excellent user experiences. We are seeking team members to join us in this journey

• Understand and develop brand and product knowledge, and develop skill sets to recommend suitable models to customers
• Represent the brand as ambassadors by maintaining a healthy fitness lifestyle, eg running, swimming, cycling, outdoor lifestyle, etc
• Keep abreast with technological development for overall fitness watches and devices market
• Ensure that the stock is accurately accounted for and stock is adequate
• Promote ongoing promotions & campaigns
• Take care of store concept and visual merchandising according to brand guidelines
• General store cleanliness and tidiness

Requirements

• Minimum 'O' level graduate
• At least 1 year working experience in retail industry
• Able to work on weekends and shifts
• Well-groomed and presentable
• Good interpersonal and communication skills
• Thrive in an environment of teamwork and trust
• Able to work independently

Responsibilities:

• Content planning and copywriting for social media platforms such as IG, Tiktok
• Develop creative marketing content
• Product photography
• Graphic design
• Keeping up with social media trends/functions
• Knowledge on video production
• Collaborate with influencers and other stakeholders to create video contents

Requirements:

• Familiar with social media platforms (e.g IG, Tiktok is a plus)
• Product photography
• Graphic design (Adobe PS/AI)
• Adobe Premiere Pro would be a plus
• Highly motivated and target driven

Responsibilities
Achieve Project Goals & Objectives

Primary Duties

i) Takeover of Site

• Attend handover inspection with Landlord/Client
• Ensure site readiness for commencement of works
• Report defects/non-compliances to PM (Project Manager) / Project Director (PD)

ii) Project Planning

• Study project schedule and plan site works for daily supervision/management

iii) Project Implementation

• Check and ensure all workers on site have valid work permits/ passes
• Ensure that works are carried out according to schedule or on target for completion
• Purchase and maintenance of materials

iv) Site Management

• Ensure workers adhere to safety rules
• Ensure proper code of conducts at worksite
• Maintain site in a safe and hygienic condition in compliance to statutory requirements
• Receive supplies and ensure proper storage on site

Job Requirements:

• Diploma in Construction Management or equivilant
• Minimum 2 years of relevant experience in interior renovations / construction fields
• Effective supervision & coordination of workers/sub-contractor
• Good interpersonal skills
• Initiative and responsible
• Positive mindset with "can do attitude"

Department: Finance & Accounting

Industry: Construction ( Aluminium & Glass)

Job Overview:
The Accounting Executive manages and maintains accurate financial records, ensures compliance with accounting principles, and supports the organization’s economic health. This role involves handling day-to-day accounting tasks, preparing financial reports, and collaborating with internal teams to ensure smooth financial operations.

Key Responsibilities:

Financial Record Management:

• Maintain accurate and up-to-date records of financial transactions in the accounting system.
• Perform daily bookkeeping, including accounts payable and accounts receivable entries.
• Reconcile bank statements and ensure all discrepancies are resolved promptly.

Month-End and Year-End Closures:

• Assist in the preparation and closing of monthly and yearly financial statements.
• Prepare and record journal entries, including accruals, prepayments, and adjustments.
• Ensure proper documentation of financial records for auditing purposes.

Accounts Payable & Receivable:

• Process vendor invoices, ensuring timely and accurate payments.
• Generate customer invoices, follow up on outstanding payments, and manage credit control.
• Monitor cash flow and prepare payment schedules.

Taxation & Compliance:

• Prepare and file tax returns (e.g., GST, VAT, corporate taxes) in compliance with local regulations.
• Ensure adherence to financial laws and guidelines.
• Coordinate with external auditors and tax consultants during audits and tax reviews.

Reporting & Analysis:

• Prepare monthly financial reports, including profit and loss statements, balance sheets, and cash flow statements.
• Analyze financial data to identify trends, variances, and improvement opportunities.
• Assist management in budgeting and forecasting processes.

Process Improvement:

• Review and improve existing accounting processes to enhance efficiency and accuracy.
• Stay updated on changes in accounting standards and implement necessary updates.
• Implement and maintain internal controls to safeguard company assets.

Collaboration:

• Work closely with other departments to ensure financial compliance and support.
• Provide financial insights and advice to support decision-making.

Key Qualifications:

• Bachelor’s degree in Accounting, Finance, or a related field.
• Professional certifications such as ACCA, CPA, or equivalent are an advantage.
• Proven experience in accounting or a similar role.
• Proficient in accounting software (e.g., QuickBooks, SAP, or Xero) and Microsoft Excel.
• Strong knowledge of financial regulations, standards, and practices.

Key Attributes:

• Detail-oriented with strong analytical skills.
• Ability to manage time effectively and meet deadlines.
• High level of integrity and discretion in handling sensitive financial information.
• Strong problem-solving and organizational skills.
• Excellent communication and interpersonal abilities.

About the company:

Are you passionate about trading card games and eager to bring unforgettable experiences to life?

We're looking for an Events Executive to help our client and play an important role in crafting epic TCG tournaments and conventions.

You'll be the driving force behind unforgettable events, connecting with passionate fans and building lasting memories.

Responsibilities:

• Plan, coordinate and run conventions and TCG tournaments.
• Liaise with external partners to ensure seamless event execution.
• Handle all logistical aspects of event planning, from venue booking to on-site troubleshooting.
• Manage event budgets and collaborate with the marketing team for cohesive branding and promotion.

Qualifications:

• Bachelor's degree in Event Management, Marketing, or a related field.
• 1-2 years of experience in event management, preferably in the gaming or entertainment industry.
• Strong understanding of trading card games and/or gaming culture.
• Proven ability to manage events and work with various external partners.
• Willingness to travel.
• Only Singaporeans & PR.

What to expect:

• Competitive salary
• Opportunities for growth within the company
• Travel opportunities to major conventions and events within Asia.

Salary: up to $3,500 (depending on experience)

Apply now and join our team in creating unforgettable experiences for passionate TCG players!

EA License No.: R22109322

Agency License No.: 11C4388

INITIA GROUP IS HIRING!

We are currently looking for : HR Executive

Work Status: Full-time

Rate: $ 3,200 - 4,000

Location: Kramat Lane, Singapore

POSITION OVERVIEW:

As a Human Resource Executive, you will play a pivotal role in supporting our organization's human resources functions. You will be responsible for various HR activities, including recruitment, employee relations, performance management, and HR administration. The ideal candidate will have a strong background in HR, excellent interpersonal skills, and a proactive approach to problem-solving.

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THE JOB:

• Perform the full employee cycle from onboarding to offboarding.
• Administer and execute a full spectrum of HR processes including compliance with statutory regulations, salary administration, employee movements - (transfers, promotion, confirmation, resignation) processes, employee benefits, and any such activities.
• Prepare and process overall payroll ensuring that salary is paid timely and accurately (commission, incentive, allowance, reimbursement).
• Prepare and submit the CPF, Income Tax (IR21, IR8A).
• Manage employees’ databases on a timely and accurate basis.
• Process and prepare all types of employment-related letters including employment contracts, confirmation letters, resignation acceptance letters, termination letters, increment letters, and bonus letters.
• Apply for a work visa /work permit and overseas quota.
• Support HR projects and take the initiative for the HR process.
• Handle Foreign staff management which includes processing of pass activities, renewal, medical checkups, insurance plans, staff welfare, and managing Government portals related to foreign employment.
• Resolving employee grievances by counseling employees and supervisors.
• Manage Group Employee Insurance plan by updating staff movement.
• Prepares statistics for all government surveys and questionnaires.

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WHAT WE ARE LOOKING FOR:

• Graduate with a Bachelor’s Degree in Psychology, Business Administration, or related field.
• At least 3 years of proven work experience as an HR Professional.
• Good communication and writing skills.
• Result-oriented and goal-driven.
• Has excellent organizational and time management skills.
• Must be able to work independently.
• Proactive and good interpersonal skills.
• Knowledge of employment laws.

.

WHAT TO EXPECT:

• Opportunity for career progression
• Staff Discounts
• Birthday Vouchers
• Annual Leave
• Competitive salary & Incentives
• Collaborative and inclusive work environment AND MORE!

.

ABOUT US:

INITIA GROUP, the biggest beauty lounge and owner of the top Salons in Singapore, has been in the beauty and F&B industry for years. Now Art, Retail, and Photo Studios. We are a fast-paced growing company, bringing all unique and on-trend concepts. We have a lot of expansions going on and we need additional talents in our growing family.

.

You may visit our website to learn more about us: https://initia.sg/

.

BE ONE OF THE BEST!

BE THE BEST!

BE PART OF INITIA!

.

APPLY NOW!

Responsibilities

• Designing marketing campaigns that are able to resonate with the target audience, and are culturally tailored
• Creative, analytical, digital, commercial and administrative responsibilities
• To carry out market research so as to effectively promote products and services
• Partake in creating advertisements, as well as sales and distribution

Qualifications & Requirements

• Graduate of Bachelor’s in Marketing or any related courses
• At least 2 years of relevant experience
• High communication and problem-solving skills
• Creative and results-driven

Project Executive

About Us:
Promise Global Business Services Pte. Ltd. specializes in immigration investment services, helping individuals and families navigate immigration processes through strategic investment opportunities.

Role Overview:
As a Project Executive, you will assist with project coordination, client management, visa applications (EP, PR), research, office management, and administrative tasks to ensure smooth operations.

Key Responsibilities:

• Manage day-to-day office operations, including supplies, facilities, and general administrative tasks.
• Familiar with the submission of government-related documents, such as EP applications, PR submissions, tax-related documents, and other processes.
• Liaise with clients and maintain strong relationships.
• Support immigration investment projects and manage timelines.
• Research immigration policies, client needs, and market trends.
• Coordinate meetings, manage schedules, and provide administrative support, including managing correspondence, preparing reports, and organizing files.

Requirements:

• Singaporean/PR preferred.
• Diploma/Degree with 2+ years of relevant experience.
• Bilingual in English and Chinese (preferred).
• Proficient in MS Office, with knowledge of visa applications and school registrations.
• Strong organizational and communication skills.
• Class 3 driver’s license (advantageous).

Key Responsibilities:

• Establish, develop, and manage long-term marketing alliances with individuals and organisations to promote our brands effectively.
• Plan and coordinate communication efforts, working with advertising, design, and PR agencies, as well as the in-house marketing team.
• Audit and improve current communication tools and content to enhance brand messaging.
• Oversee the printing and distribution of marketing materials to partners and alliances, ensuring brand consistency and timely delivery.
• Collaborate with internal departments and external partners to execute online and offline promotional campaigns.
• Develop and implement multi-channel branding strategies to boost brand awareness and effectively reach target audiences through SEO, SEM, social media, and AI-driven tools.
• Manage advertising initiatives and contribute to comprehensive marketing planning.
• Plan and coordinate key marketing events, working closely with vendors, partners, and production teams.
• Provide administrative support and maintain accurate documentation of all marketing activities.
• Plan and execute monthly email blasts, consolidating and collating content to ensure timely and effective eDM campaigns.

Qualifications and Skills:

• Bachelor's degree in Marketing, Mass Communication, Business, or a related field.
• At least 3 years of experience in marketing, with a focus on digital marketing and communications.
• Proven experience in marketing for preschools or after-school care services.
• Experience in digital and social media marketing, SEO, SEM, and AI-driven marketing tools.
• Knowledge in handling social media channels.
• Good written and spoken English
• Strong flair for writing, editing, and proofreading with impeccable grammar
• Excellent copywriting and content creation skills.
• Strong organisational and multitasking abilities.
• Excellent interpersonal and communication skills.
• A creative and analytical mind set to evaluate and optimise marketing initiatives.

Responsibilities:

- Handle daily operations such as customer service recovery, group bookings, and voucher sales.

- Ensure the security of the premises and facilities.

- Manage opening and closing of the outlets.

- Preparing the staff roster.

- Ensure the location remains functional and presentable at all times.

- Conduct training for the Service Crew.

Requirements:

- Diploma with experiences in F&B, hospitality, or retail industry.

- Service-oriented, hardworking, and willing to learn.

- F&B experience is a plus.

- Fresh graduates are welcome to apply.

Location: Singapore Islandwide

5-day work week.

Role: Marketing Executive

Role Summary:

We are seeking a dynamic and results-driven Marketing Executive to oversee content creation. The ideal candidate will have a strong understanding of digital and traditional marketing, exceptional content management skills, and a passion for creating engaging campaigns that attract and retain visitors.

Key Responsibilities:

Content Strategy and Creation:

• Develop and execute a content strategy that aligns with the brand and marketing goals.

• Oversee the creation of engaging content across multiple platforms (social media, blogs, newsletters, website, in-mall signage, etc.).

• Collaborate with designers, photographers, and influencers to produce high-quality multimedia content.

• Stay updated on trends in to craft innovative campaigns that resonate with the target audience.

Traffic and Engagement Campaigns:

• Plan and implement campaigns to drive traffic and online engagement, including seasonal promotions, events, and special activations.

• Analyze customer behavior and trends to adjust strategies and improve engagement.

Digital Marketing and Analytics:

• Manage social media accounts and optimize digital campaigns

• Monitor and analyze campaign performance using analytics tools, providing insights and recommendations for improvement.

• Drive SEO and content marketing efforts to enhance the mall’s online visibility.

Partnerships and Events:

• Coordinate with external partners, local businesses, and community organizations to host events and promotions.

• Work closely with the events team to ensure seamless execution of marketing initiatives within the mall.

Budget Management:

• Assist in managing the marketing budget, ensuring cost-effective use of resources while achieving maximum ROI.

Qualifications and Skills:

• Diploma/Bachelor’s degree in Marketing, Communications, Business, or a related field.
• 2+ years of experience in marketing, preferably
• Strong understanding of social media platforms, content management systems, and analytics tools.
• Exceptional communication and copywriting skills.
• Creative mindset with a knack for storytelling and brand engagement.
• Ability to manage multiple projects and meet deadlines in a fast-paced environment.
• Knowledge of SEO, SEM, and digital advertising best practices (plus but not a must)
• Experience in organizing and promoting events is a plus.

What We Offer:

• Competitive salary and performance incentives.

• Opportunities for career development and growth.

• Work Life Balance and condusive working enviroment.

• Employee Benefits.

Please send your Resume to:

[email protected]

with email title : Marketing Executive_CareerSG

Responsibilities

• Designing marketing campaigns that are able to resonate with the target audience, and are culturally tailored
• Creative, analytical, digital, commercial and administrative responsibilities
• To carry out market research so as to effectively promote products and services
• Partake in creating advertisements, as well as sales and distribution

Qualifications & Requirements

• Graduate of Bachelor’s in Marketing or any related courses
• At least 2 years of relevant experience
• High communication and problem-solving skills
• Creative and results-driven

Prepare correspondence emails, quotations, contract agreements, letters, documents, purchase orders, reports etc.

• Work with other departments/divisions and companies

• Coordinate administrative work within department

• Prepare reports by collecting all relevant information

• Handle the collation and submission of documents to clients / government agencies

• Offer constructive solutions to superiors when problems arise.

• Undertake any other ad-hoc tasks and duties as and when assigned by superior.

Working hours: 10:30am to 7:30pm (Monday to Friday)

10:30am to 3:30pm (Sat) (Alt Sat)

1. Receive training and perform duties in various sections of company’s operations such as Service Department, Kitchen Department, Supporting Function Department etc;

2. Gain deep and thorough knowledge of the company’s restaurant operation by rotating on each position;

3. Learn from experienced employees to acquire information about methods, procedures, and standards required to perform and excel in your training;

4. Progressively master the skills to run restaurant operations.

5. Acknowledge and achieve performance goals and objectives defined by management.

6. Consistently monitor individual performance and progression with your superior and management.

7. Upon completion of all basic training, set new goals and objectives with the management for your progression in the company.

8. Provide support as needed in various departments;

9. Perform ad-hoc duties as assigned by your superior.

• If applicants with (any one of the following criteria education will be an added advantage ):

1.Graduated from a university ranked in the top 100 of QS/US News list
2.Undergraduate or higher education from a top 10 university in the location
3.Candidates who Achieve English IELTS 7.0 or TOEFL 100 and able to communicate in Chinese. As oversea assignment will be assigned; (in order to handle queries, concerns and feedback from other language speaking counterparts regarding the training and other restaurant operation-related matters.)

• Successful applicants will have the opportunity to assign assignments at overseas branches.

Administration Executive

The company is a global MNC with world-wide networking providing financing, equipment leasing and customized finance services to fuel the business growth (B2B)

• Salary up to SGD 3,500
• Joining an MNC with world-wide business network in finance sector
• CBD work location (Raffles Place)

RESPONSIBILITIES:

• Provide full support to Business Development Officers
• Liaise with companies in financing matter (B2B)
• Evaluate all Loan Applications
• Credit management
• Other ad-hoc duties assigned from time to time

REQUIREMENTS:

• Degree holder (0-2 years). Those with Account/ Finance background is beneficial. Training will be provided.
• Able to work under pressure, multi-task and independent
• Positive attitude with pleasant personality
• Knowledge or experience on car related matter is an added advantage

If you are keen to apply for this role, please click auto-apply

HRLinked Asia Search & Consultancy Pte Ltd (Registration No: 201910702W)

Job Description:

• Dispense Medicine
• Registration of patients
• Scheduling of appointments for patients
• Handle enquiries in a timely and professional manner (Walk-ins or telephone)
• Manage clinic counter and administrative duties
• Attend to walk-in patients and visitors
• Assisting doctors
• Cashiering duties and Billing
• Ad hoc admin duties

Requirement:

• Good communication and interpersonal skills
• PC literate and able to work in a fast-paced environment
• Candidate must possess at least a Higher secondary/Pre-U/A level/College, Professional Certificate/NITEC
• Diploma, Advanced/Higher/Graduate Diploma, any field

Responsibilities:

• Plan, execute, and manage marketing campaigns and access against goals (ROI and KPIs)
• Conduct post-campaign analysis, budget tracking, monthly reports for internal analysis, and day-to-day campaign monitoring
• Liaise with internal stakeholders and external agencies to ensure project success and create awareness for the mall's activities
• Form strategic alliances to source sponsorships, unique event opportunities, and public relations opportunities for the mall.
• Proactively plan and initiate joint collaborations with tenants, as well as garner participation for mall programmes and initiatives to drive sales.
• Keep track of expenses within the approved budget.
• Conduct post-promotional campaign or event reviews to determine the off promotions/events in terms of shopper traffic and tenant GTO, and prepare monthly reports for internal analysis.
• Manage the marketing of casual leasing in order to increase mall revenue and shoppers’ traffic.
• Manage social media platforms, content creation and integrate online activities with offline marketing promotions. Monitor social channel conversations and act on any insights that can further enhance the customer experience and branding of the mall.
• Maintain and update content on various digital and social media platforms.
• Maintain customer service initiatives and meet mall service standards.
• Actively participate in group campaigns and initiatives.

Requirements:

• Degree in Marketing, Mass Communication, Business or related discipline.
• Minimum 2 years of experience preferably in a shopping mall or retail environment.
• A high-energy, positive and good team player with excellent communication skills.
• Able to work independently in a fast-paced environment.
• with minimum 1-3 years of experience preferably in a shopping mall, retail or ad agency environment.

Responsibilites:

- Overseeing and planning all marketing activity

- Providing timely responses to client requests

- Handle client relations (online & offline), manage enquiries across all touch points and assist with order fulfilment.

- Assist in developing and executing marketing strategies and campaigns.

Requirement:

- at least 1 to 2yrs marketing/advertising related experience

- strong in communication skills: verbal, written, listening

- Strong in time management and presentation skill

- Experience with graphic design software (e.g., Canva, Adobe Creative Suite) is a plus.

- good & positive attitude, willing to learn, punctual, proactive

- able to work on a fast-paced environment

Location:

- Woodlands

1) Performs administrative and clerical tasks

2) Ensuring internal Records are accurate

3) Checking of documents from customers to ensure compliance

4) Assists with initial client operational requirements relating to vehicle recovery / towing

5) Assists with internal reporting generation and submission to relevant stakeholders

6) Any other duties as assigned by management

7) Training will be provided

Fresh graduates are welcome to apply

Job Responsibilities:

• Install and configure computer hardware, software, systems, networks, printers and scanners.
• Monitor and maintain computer systems and network.
• Respond to services issues and requests in a timely manner.
• Provide technical support across the company.
• Set up accounts for new users.
• Repair and replace equipment as necessary.
• Test new tecnology or systems.
• Any ad-hoc duties as assigned.

Job Qualifications:

• Education Required: At least Diploma in Information Technology
• Experience Required: One (1) to two (2) years of experience in IT Support
• Competencies and Skills Required:

In depth knowledge of commonly used software, hardware and applications

Analytical and problem-solving skills to diagnose and resolve issues

Strong communication skills

Job Responsibilities:-

• Manage meeting room schedule
• Manage organization's certifications (Apply/Renew)
• Able to assist with IT support
• Manage road tax & vehicle insurance renewal/ VPC
• Manage organisation's insurance
• Handle day to day procurement operations
• Hold primary responsibility for procuring categories such as consumables, equipment, and services
• Actively assess cost-saving initiatives
• Ensure proper maintenance of documentation update and filing for Purchasing Department
• Ensure full coordination among inter-departments, suppliers, vendors and contactors on matters related to purchasing and supplies
• Other general administration duties as & when require

Requirements:

• Experience in full spectrum of Admin Duties
• Must be strong in administrative support/ computer skills
• Able to work independently, dynamic with initiative within timeline
• Able to communicate in both English & Chinese (to liaise with associates)
• Able to provide IT support will be an advantage

Job Description

1. Overview of the Company’s IT Infrastructure:

• Team Size: The IT in-charge will support a team of approximately 30–40 employees.
• Key Software: Responsibilities will primarily include managing and troubleshooting: Microsoft Accounts: Including user management and support.
• SharePoint Server: For file storage, collaboration, and VPN access.
• Account Management: Oversee the number of users for both Microsoft and Adobe accounts.
• Equipment Management: Maintain and track IT equipment issued to staff, such as laptops, tablets, and related peripherals.
• Domain Management: Manage company domains, including DNS configurations, SSL certificates, and email domain records (SPF, DKIM, DMARC).
• While not immediately required, the IT in-charge may be sent for training on WESS System (operational software) and Infotech (HR and payroll software) to support these systems if needed in the future.

2. Day-to-Day Responsibilities:

• Provide support for Microsoft software and services, including account setup, troubleshooting, and updates.
• Manage SharePoint server access, monitor usage, and ensure data backups.
• Oversee and manage the number of user accounts for Microsoft and Adobe, ensuring licenses are appropriately allocated.
• Maintain an inventory of IT equipment (e.g., laptops, tablets, and accessories) and manage issuance to employees.
• Configure and maintain domain settings, including DNS records, email-related configurations (SPF, DKIM, DMARC), and subdomains.
• Renew and update SSL/TLS certificates and ensure timely domain renewals.
• Train staff on using Microsoft Teams and other core Microsoft services as needed.

3. Support and Troubleshooting Expectations:

• Employees will submit IT issues via a Google Form, and the IT in-charge is expected to resolve these issues within 3 to 5 working days if related to Microsoft, SharePoint, equipment, or domain configurations.
• Escalate issues outside of their scope (e.g., WESS System or Infotech) to the appropriate vendor or support contact.

4. Key Tools and Technologies:

• Manage and support Microsoft Services (e.g., Microsoft Teams, Office apps, and SharePoint).
• Oversee Adobe Accounts to ensure user access and compliance with license agreements.
• Monitor and maintain SharePoint Server and OpenVPN for secure remote access.
• Use domain registrar tools for DNS management, subdomains, and SSL configurations.

5. Security and Compliance:

• Ensure user accounts for Microsoft and Adobe meet security standards (e.g., password policies, multi-factor authentication).
• Monitor SharePoint backups and maintain readiness for disaster recovery scenarios.
• Secure IT equipment by ensuring proper configurations, access restrictions, and antivirus protections.
• Implement security features for domains, such as domain locking, SSL certificates, and two-factor authentication for domain registrars.

6. Team Training Responsibilities:

• Train staff on Microsoft Teams and other essential Microsoft tools to enhance productivity.
• Develop simple user guides for frequently used processes in Microsoft tools.

7. Performance Metrics:

• Meet the resolution timeline of 3 to 5 working days for reported Microsoft, SharePoint, equipment, or domain-related issues.
• Eoptimal allocation of user accounts for Microsoft and Adobe licenses.
• Maintain high uptime and accessibility for SharePoint server services.
• Ensure all IT equipment is inventoried, tracked, and issued effectively.
• Maintain up-to-date and error-free domain configurations and SSL/TLS certificates.

8. Expected Collaboration:

• Coordinate with department heads for user account requirements, IT equipment requests, and related support.
• Work with external vendors for advanced troubleshooting of SharePoint, Adobe, or domain services.
• Collaborate with management to recommend enhancements to Microsoft tools, SharePoint, IT equipment processes, or domain management strategies.

9. Onboarding and Initial Support:

• The IT in-charge will receive training on WESS System and Infotech software as a contingency for future support needs.
• Initial handover and training will cover current processes for managing Microsoft accounts, SharePoint, Adobe licenses, IT equipment inventory, and domain management.