Job description

• Perform work pass duties, and submit applications, renewals & cancellations
• Process payroll & submit IR21 (IRAS)
• Follow up with foreign candidates and/or new foreign employees on relevant paperwork such as employment applications, pre-employment medical checks, and other related letters
• Provide support for call answering and administrative support
• Perform any ad-hoc duties as and when assigned

Requirement

• Possess a Bachelor's Degree
• Support HR processes, knowledge of employment legislation, and insight into the labour processes would be an advantage
• Good verbal & written communication in English and Mandarin. Able to interact with International and Chinese-speaking clients
• A positive team player with good organization skills, meticulous and able to work independently
• Preferably with 1-2 years experience

​Our client is a global leader in gateway services, who is seeking to recruit a Technical Officer (Location: East). This position is based in Singapore.

Technical Officer (Location: East)

Responsibilities:

• Be part of Technical team responsible for maintaining and ensuring the serviceability of all systems and equipment

• Be technically proficient in all aspects of maintaining, repairing and troubleshooting the full range of systems and equipment (e.g. warehouse systems, material handling and automation systems, refrigeration systems, kitchen equipment, packaging and inspection machines, washing machines, waste management systems, etc.) and other technical related knowledge

• Manage, perform and ensure all maintenance activities and repair works are timely follow- through according to the assignment, maintenance schedule, procedures, checklists, manufacturer recommendation and completed within the timeframe

• Manage, perform and ensure all technical purchase requisition of spare parts, contracts and services are in accordance to the Company policies and follow-through to support the maintenance activities

• Manage, communicate and work professionally with all stakeholders to minimize systems and equipment downtime

• Be proactive in resolving technical faults, contributing initiatives and continuous improvements

• Always observe and follow all Safe Work Procedures and Food Safety requirements

• Always ensure Safe Work environment by housekeeping of all work areas and report any safety hazards immediately

• Perform and support other relevant duties and projects assignments if required

• Requirements:

• Computer-literate and competent in using Microsoft office/outlook, SAP application and IT devices

• Competent in using industrial workshop equipment and welding tools

• Competent in reading technical drawings, documentation

Requirements:

• Physically fit with ability to carry heavy loads and work-at-height

• A motivated team player with strong qualities to lead and work in a challenging environment with tight timeline

• Able and willing to work in either office hours or rotating shifts, weekends and overtime if required

Others:

• Work Week & Shift: 6 days, rotating shift

• Staff transport will be provided for candidates working beyond midnight.

• Competitive Basic Salary

• Shift Allowances

JJ Consulting Services

EA Licence No.: 12C6207

Applicants are invited to send in a MS Word resume to [email protected] stating position applying for/present/expected salaries and earliest available date.

We thank all applicants in advance and regret that only short listed candidates will be notified.

1. Minimum 5 years of experience in the supervision of structural & architectural works. Experience in commercial and / or institutional projects will be an advantage

2. Relevant experience in RC footings, RC works and structural steel works.

3. Relevant experience in architectural building works, ID finishing fit out works and coordination.

4. Must be fully conversant with Building Control Act and Regulations.

Possession of a valid practicing certificate from ACES/IES for RTO or relevant Diploma in Building / NCCS Certification / JAC Accredited

Responsibilities

Office Management:

• Organize office and manage supplies.

• Coordinate equipment and maintenance.

Communication:

• Answer calls, emails, and handle inquiries.

• Distribute internal communications.

Recruitment:

• Post job openings and schedule interviews.

Onboarding/Offboarding:

• Assist new hires with paperwork and orientation.

• Coordinate offboarding for departing employees.

Record Keeping:

• Maintain organized employee records.

• Ensure compliance with HR policies.

Basic HR Tasks:

• Assist with attendance tracking and leave management.

Meeting Coordination:

• Schedule and organize internal meetings.

• Handle meeting logistics.

Data Entry and Filing:

• Accurate data entry.

• Organize electronic and physical files.

General Support:

• Assist various departments.

• Keep the office tidy.

Qualifications:

• Bachelor's degree in Business Administration or related field (preferred).

• 2 years of admin experience with exposure to HR functions.

Skills:

• Strong organizational and multitasking skills.

• Proficient in Microsoft Office Suite.

• Understanding of HR processes and employment laws.

• High attention to detail and confidentiality commitment.

Job Responsibilities

1. Food Safety Management:Develop and implement food safety systems, including HACCP.
   Enforce hygiene and safety protocols in compliance with SFA, MUIS, MOM, and other regulations.
   
2. Inspections and Risk Assessment:Conduct regular inspections of food preparation areas onsite and offsite.
   Identify and assess food safety risks in handling, preparation, and storage.
   Implement corrective actions, training, and preventive measures to enhance safety standards.
   
3. Supplier Compliance:Audit suppliers regularly to ensure adherence to food safety and quality standards.
   
4. Quality Assurance:Update the Quality Management System (QMS) and Standard Operating Procedures (SOPs) to meet regulatory and industry standards.
   Maintain accurate and comprehensive records in compliance with policies.
   
5. Regulatory Compliance:Serve as the primary liaison for audits and inspections by SFA, MUIS, HACCP, and ISO.
   Ensure documentation and records meet hygiene and safety requirements.
   
6. Additional Responsibilities:Support any other assigned tasks as needed.
   

Job Requirements

1. Certifications and Qualifications:SFA Food Hygiene Officer certifications and FSMS certification.
   NITEC Certificate or equivalent in Food Science or a related field specializing in food safety.
   
2. Experience:At least 2 years in Quality Assurance or Food Safety within the F&B or catering industry.
   Familiarity with Singapore’s food safety regulations, including HACCP, ISO, and SFA guidelines.
   
3. Skills and Competencies:Detail-oriented with strong compliance skills in food safety.
   Effective communication skills to train and guide team members.
   

Working Location: Tuas

​Our client is a global leader in gateway services, who is seeking to recruit a Security Officer (Airport). This position is based in Singapore.

Security Officer (Airport)

Responsibilities

You will be responsible for providing security services at the airport and key installation areas, such as safeguarding and protection of assets. Your role includes:

· Perform CCTV and Control Room monitoring duties.

· Undertake screening of baggage and personnel.

· Perform X-ray screening and access controls.

· Perform guarding and patrolling of installations.

· Any other duties as assigned.

Job Requirement:

· Valid PLRD Security license (Must be licensed as a Security Officer (SO) and are already in possession of a valid SO ID cards)

· Proficient to communicate in English

· Normal colour vision

· Able to work on rotating shifts

· Able to take on assignments at various locations based on Company's discretion

JJ Consulting Services

EA Licence No.: 12C6207

Applicants are invited to send in a MS Word resume to [email protected] stating position applying for/present/expected salaries and earliest available date.

We thank all applicants in advance and regret that only short listed candidates will be notified.

Organizational Structure and Workflow Optimization

• Evaluate and restructure the organizational hierarchy, focusing on interdepartmental dynamics and internal processes.
• Review and revise job descriptions for office staff to ensure consistency between documented procedures and actual practices.

Policy Creation and Execution

• Design, develop, and enforce comprehensive office policies, such as: Remote Work Policy, Loan Guidelines, Leave Policies, Travel Allowance, Phone Usage and Benefits Policies

Performance Management

• Establish performance metrics for evaluating staff.
• Develop and implement a performance-based reward system to identify and recognize top performers.

Employee Relations

• Address employee concerns swiftly and professionally.
• Mediate conflicts to foster a positive work environment.

Training and Development

• Identify training needs across various departments.
• Organize and implement employee development initiatives to improve skills and performance.

Reporting and Analysis

• Compile and present HR-related reports to senior management, covering: Employee turnover rates, Employee satisfaction levels, Compliance issues

Requirements

• Bachelor's degree in Human Resources, Business Administration, or related field
• Minimum 3-5 years of experience in HR, preferably in the maritime or shipping industry
• Strong knowledge of Singapore employment laws and regulations

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

EA License No: 20C0270

EA Personnel No: R22110981

EA Personnel Name: Law Mei Fong

Job Description

• Respond to customer inquiries via phone, email, and other communication channels.

• Prepare and process quotes, and other sales-related paperwork. (Airfreight /

Seafreight / Logistic / CBT).

• Preparing reports on a weekly/or monthly basis.

• Trouble Shooting (Damage Cargo, Billing Issues, etc.) (Airfreight / Seafreight /

Logistic / CBT).

• Coordinate with internal teams such as outdoor sales, operation, finance, and

customer service.

• Work alongside with outdoor sales with generating new business and maintaining

existing customer relationships.

Job Requirements

• Optimistic, Positive and Proactive.

• Effective communication and Interpersonal skills.

• Keen to make an effort and pursue areas of improvement.

• Able to cope and work under pressure or overtime if required.

• Able to perform independently or connect well in a team player environment.

• General knowledge on excel format if any.

• Relevant experience and knowledge in customer service/freight forwarding industry

Mon to Fri 8.30am - 6pm

Job Purpose

The IT Support Officer provides Level 1 and Level 2 technical support to ensure the smooth operation of the organisation’s IT systems and services. Key duties include troubleshooting Windows Servers, managing IT support tickets, maintaining IT infrastructure, overseeing IT asset management, and supporting IT and AV needs for events. The Officer will also assist with operations support and perform tasks assigned by the IT Head to ensure the effective delivery of IT services.

Principal Accountabilities

IT Support and Troubleshooting (Level 1 & Level 2)

1. Manage and resolve IT support tickets through the helpdesk system, ensuring timely issue resolution.
2. Provide Level 1 support for end-user devices and escalate complex issues to Level 2 support.
3. Troubleshoot Windows Server issues, including user access, Active Directory, file sharing, and group policies.
4. Diagnose and resolve network connectivity issues, VPN configurations, and firewall settings.
5. Support end-user devices, including desktops, laptops, printers, and mobile devices.

IT Asset Management and Issuance/Clearance

1. Maintain and update the IT asset inventory, including hardware, software licenses, renewals and warranties.
2. Manage IT asset issuance during employee onboarding, ensuring proper setup of devices and accounts.
3. Oversee IT asset clearance during offboarding, ensuring retrieval of devices and revocation of access.
4. Conduct regular IT asset audits to ensure accountability and compliance with security standards.
5. Ensure proper disposal of end-of-life equipment in accordance with security policies.

Maintenance and System Updates

1. Perform preventive maintenance on servers, desktops, laptops, and network devices.
2. Apply Windows Server patches, updates, and security fixes to maintain a secure IT environment.
3. Assist with system upgrades and hardware replacements.

IT and AV Support for Events

1. Provide IT and AV support for meetings, workshops, and conferences, both on-site and virtual.
2. Set up and operate AV equipment such as projectors, microphones, speakers, and video conferencing systems.
3. Manage virtual and hybrid meetings using platforms like Zoom, Microsoft Teams, and Google Meet.
4. Troubleshoot technical issues during events to minimise disruptions and ensure smooth operations.

Operations Support and Other Tasks

1. Provide operational IT support, including backup management, data restoration, and system monitoring.
2. Assist in documenting IT processes and maintaining accurate IT records.
3. Support IT procurement by assisting with vendor coordination and purchasing IT equipment.
4. Perform other tasks as assigned by the IT Head, such as assisting with IT projects, audits, or training sessions.

User Training and Documentation

1. Provide basic IT training to staff on systems, tools, and best practices.
2. Create and maintain user guides, FAQs, and knowledge-base articles to address common IT issues.
3. Promote cybersecurity awareness across the organisation to reduce IT risks.

Job Specification

Qualifications and Experience

1. Diploma or Bachelor's Degree in IT, Computer Science, or a related field.
2. Minimum 2 years of experience in IT support, including Windows Server troubleshooting and network support.
3. Experience in IT asset management and AV support is preferred.
4. Certifications such as ITIL, CompTIA A+, Microsoft certifications (e.g., MCSA, MCP) are advantageous.

Additional Skills and Knowledge

1. Strong troubleshooting skills for Windows Servers, Active Directory, and networking.
2. Proficiency in Google Workspace, Microsoft Office, and IT infrastructure management.
3. Familiarity with IT helpdesk ticketing systems.
4. Experience with AV systems and virtual meeting platforms.
5. Strong organisational and communication skills to support both technical and non-technical users.

Desired Behavior

1. Be customer-focused by providing timely, patient, and empathetic IT support to all users.
2. Proactive by identifying and resolving issues before they escalate, improving IT processes.
3. Take ownership of tasks and follow through on unresolved issues.
4. Be able to adjust to changing IT needs and stay calm under pressure.
5. Work effectively with team members and communicate clearly with users.
6. Uphold cybersecurity best practices and protect sensitive data.
7. Support the organisation’s goals with a service-oriented mindset.

Job Info:

• Basic up to $2,800
• Company Benefits: AWS + VB
• Working Days: Monday - Friday (Alternate Saturday)
• Working Hours: 8:45am - 5:15pm (weekdays), 8:45am - 12:15pm (Sat)
• Location: West

Job Description:

• Perform order processing & permit declaration through System.
• Perform payment / courier service on behalf of customer.
• Perform shipping documentation and coordination with shipping line or agent.
• Perform warehouse, deopt and transportation coordination with internal and external team.
• Provide customer’s report (Daily or Monthly).
• Generate company’s required reports (Daily or Monthly).
• Generate monthly TradeNet Major Exporter Scheme Import or Export report for customer.
• Perform Monthly accrual submission (Internal & External)
• Execute closure for all completed HCS orders in PSA HCS system.
• Check all PSA relevant charges are transmitted into PSA HCS system.
• Prepare and attach required receipts and emails for billing purpose. (Payment on Behalf, Miscellaneous charges)

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified* We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280
Chan He Guang | EA Personnel No.: R23117560

- Oversee operations and cleanliness on ground

- Perform general cleaning to maintain cleanliness

- Manage customer complaints in professional manner

- Manage manpower deployment

- Conduct site inspections to ensure compliance with health and safety standards

- Prepare operations reports and other administrative duties

- Any other related duties assigned by manager

• Perform routine and periodic inspections on building services/facilities, submit reports or defect lists to the manager, and carry out necessary rectifications.
• Conduct installations, troubleshooting, and preventive/corrective maintenance on systems such as HVAC, electrical, fire protection, plumbing, and building management systems.
• Address tenant complaints, service calls, and breakdowns, carry out repairs, and submit relevant maintenance reports to the manager.
• Oversee contractors, ensuring maintenance and repair work is done according to specifications, safety protocols, and quality standards.

Requirements:

• Nitec in Mechanical/Electrical Engineering or equivalent
• At least 2 years of experience in performing building inspections, maintenance, and repairs for Commercial Building.
• Strong knowledge in M&E systems (HVAC, electrical, fire protection, plumbing, and building management systems).
• Good troubleshooting and communication skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

RESPONSIBILITIES (E.g. Job Scope) :

Recap of Duties: Contact person to ensure smooth operation through efficient communication between stakeholders, third parties, authorities and contractors

• Managing Feedbacks and Complains from public
• Interacting with Stakeholders; Pay visit to stakeholders or call them to show the appreciation for understanding and support for the project.
• Preparing Circulars/Notes/Letters to keep stakeholders abreast and update on the site activities and progress.
• Getting permit for accessing to premises for installation of monitoring devices or carrying out of the preliminary pre-condition survey etc.
• Plan, coordinate, organize and execute site functions and events; such as to celebrate milestone events like ground breaking ceremony, etc
• Prepare and submit monthly reports, weekly updates, and other materials and programs pertaining to PR works to client project team as and when required
• Other admin and/or corporate related duties as assigned

REQUIREMENT (E.g. Qualifications, Certifications, Experience) :

Please specify：

· Educational Level and the field of study: Diploma level

· Type of experience required:

. Min 5 years relevant working experience for projects of similar scale, complexity, and nature of works.

. Dealing with stakeholders (must).

Job Description

• Schedule, Prepare and Process import/export documentation and related activities.
• Liaising with forwarders and overseas agents with regards to incoming / outgoing shipments.
• Arrange for the courier service pick-up and documents preparations
• Provide general support in operations and administrative functions to supervisor
• Handle processes of all orders
• Prepare quotations, purchase orders and invoices for customers
• Provide customer support
• Coordinate delivery of materials
• Follow-up with suppliers on payment
• Resolve ad-hoc problems in day-to-day operations
• Other duties as assigned

Requirements

• ITE/Diploma/LCCI in accounting
• At least 2 years of working experience in a related firled
• Proficient in Microsoft Office
• Good communication and interpersonal skills
• Independent and self-motivated
• Basic accounting knowledge is advantage

1. Assist in recruitment and selection, including job postings, interviews, and offering, etc.

2. Responsible for all HR operational matters such as assist in employee onboarding/exit process, resolve operational problems and clarify benefits. Administer and monitor work pass applications/ renewals/ cancellations, handle medical insurance and work injury claims, etc.

3. Handle all aspects of personnel administration inclusive of maintaining employee database, leave management, monthly payroll processing, ensuring compliance with Singapore’s statutory requirements, including CPF contributions and tax filings, etc.

4. Support performance management, employee appraisals, and career development initiatives and other HR-related events.

5. Ensure clear communication between employees and management, respond to employee inquiries regarding HR policies, and processes, promoting transparency and a positive company culture.

6. Assist in periodic HR reports, such as org chart, manpower report, payroll report, levy report, etc.

7. Assist in preparing for internal and external HR audits, ensuring policies and procedures are in compliance with legal standards.

8. Ensure compliance with Singapore’s employment laws and regulations, including the Employment Act, leave policies, and other statutory requirements.

9. Review and update HR policies regularly to ensure alignment with company goals and statutory requirements.

Perform any other ad-hoc HR related/administrative tasks as assigned.

Requirement

1. Good knowledge of Singapore Employment Act and HR practices and regulations.

2. Good interpersonal and communication skills

3. Self-motivated, strong sense of responsibility

4. Proactive in problem-solving and able to work under pressure, well-organized in handling multiple tasks.

5. Proficient in MS Office and local government systems

Good communication in English and Chinese

Key Responsibilities

•Monitor and manage inventory levels to ensure accuracy and sufficiency.

•Perform regular stock audits and maintain updated inventory records.

•Assist in the preparation of inventory reports using Microsoft Excel.

•Collaborate with the purchasing and logistics teams to coordinate stock replenishment.

•Identify and resolve discrepancies in inventory systems.

•Ensure compliance with company policies and inventory procedures.

•Adapt to a fast-paced environment with evolving priorities.

•Handle ad-hoc tasks and responsibilities assigned by the manager.

Requirements

•Fresh graduate with a diploma or degree in Supply Chain, Business Administration, or a related field.

•Proficiency in Microsoft Excel (formulas, data analysis, and reporting).

•Strong organizational and multitasking skills.

•Excellent attention to detail and problem-solving abilities.

•Ability to thrive in a fast-paced environment.

•Good communication and teamwork skills.

•Able to work 5.5 days work week (Alternate Saturday).

•Ability to start work within a short notice

We regret that only shortlisted applicants will be notified.

Senior HR Executive/ HR Executive

Visit https://ourengineers.com to apply or submit your CV for more job opportunities.

Job Description:

Learning and development

Support the planning and implementation of learning and development plans and programs

Coordinate and liaise with respective vendors on programs sourced and planned for.

Oversee the BCA CET A1 program by ensuring active monitoring of CPD/PDU hours acquired by identified staff for the required year.

Liaise and coordinate with higher education institutions and BCA on scholarship and internship programs

Understand actively maintain the requirements of the ISO9001 certification program in conjunction with the QESH team.

Recruitment

Develop job descriptions in consultation with the hiring manager on the position

Advertise and actively manage prospective candidate screening for profiling to respective hiring managers.

Schedule interviews and perform assessment on candidate fit for recommendation to HR Manager and hiring manager.

Compensation

Perform compensation and benefit total package proposal in consultation with HR Manager and hiring manager before making an employment offer proposition to the identified shortlisted candidate.

Conduct the onboarding and orientation program to ensure the employee is seamlessly introduced to the staff and resources for effective employee integration.

Employee Engagement

Support the roll out and coordination of employee engagement programs and events (e.g. quarterly newsletter publication, lunch talks, town hall talk, festive celebrations)

Manage internal company wide announcements and communication on programs and events, and drive successful adoption rate of programs.

Requirements:

Degree in HRM with at least 5 years of relevant experience, preferably from Construction industry.

Proficient in performing stand-up delivery for learning programs, briefings, and onboarding program.

Proficient in MS Word/Powerpoint/Excel

Email: [email protected]

MOM EAP : R1102601

Website : www.OurRecruiters.com

Singapore - MOM EA Lic. : 14C7308

Responsibilities:

• Manage assigned projects to ensure quality and on-time execution to the project’s specifications and client’s expectations.

• Coordinate the production workflow between the Sales, Design, Procurement and Production departments including any external sub-contractors and suppliers.

• Manage sub-contractors and suppliers to ensure quality and on-time delivery within project costs.

• Utilise company’s project management software to coordinate and communicate with project team members during the production process.

• Initiate Production Schedule and manage deadlines for the delivery of projects on time.

• Conduct project meetings as and when required, eg. for issues resolution and updates.

• Facilitate change requests to ensure that all parties are informed and manage any impact on schedule and budget.

• Managing client’s expectations during the project transition period.

• Prepare an Onsite Schedule for the coordination of load-in, setup and dismantling works and share it with relevant parties.

• Oversee onsite setup work to check on quality delivery, safe work procedures and on-time completion, when required

• Apply Permit To Work with supporting WSH documentation (Risk Assessment, Methods Statement, Safe Work Procedures) and any project-related admin work when required.

• Source for sub-contractors, suppliers and production material, when required.

• Conduct a post-project evaluation to identify key learning points for work improvement.

Requirements:

• Ability to lead project teams and see the assigned projects through to completion.

• Ability to work effectively both independently and as part of a team.

• Ability to multitask and work with tight deadlines.

• Competency in Microsoft Office including Word, Excel and Outlook.

• Good communication skills with people of all levels.

• Understanding of project management methodologies is preferred but not required.

• Project Management Professional (PMP) certification is a plus.

• For the Project Executive position, a minimum of 1-2 years relevant project management experience from event management, interior design or other related fields.

• Candidates with more years of experience will be considered for the senior positions.

Fresh graduates with a project or event management background are welcome to apply.

PSA CLUB is a members’ club for the staff of PSA Singapore. Comprising of a fully-equipped gym, function rooms, lounge and in-house sports and leisure facilities like badminton courts, futsal court, snooker tables, karaoke rooms, mahjong rooms and virtual reality room. The club is equipped for business and leisure with a wealth of experiences for its members to enjoy.

Duties And Responsibilities:

• Draw up, plan and execute sports and fitness-related activities / events as well as review existing activities / events and propose improvements regularly
• Prepare budget for sports and fitness-related activities / events and ensure activities are spend within budget
• Oversee the gym and arrange for gym equipment repair and servicing, enhancements and replacements
• Handle and maintain gym membership records and fees due
• Ensure smooth operations of the club daily including general housekeeping and security
• Handle and oversee arrangements and setups for facility bookings and events
• Ensure quality customer service is maintained
• Ensure that all policies and procedures are enforced and maintain proper compliance at all times
• Perform all supervisory responsibilities as directed by Club Manager
• Perform other duties as assigned+

Requirements:

• Supervisory experience is preferred
• Able to work 2 rotating shifts and on weekends and public holidays
• Conversant with IT applications, MS Word, MS Excel etc
• Pleasant personality with good communication skills, both written and oral
• Good interpersonal skills including courtesy, professionalism and cooperative attitude
• Team player with the ability to work in a fast-paced environment
• Diploma from a recognised institution or GCE “O” or “A” Level with relevant experience

BENEFITS

• Uniform shirt provided
• 14 days annual leave
• Dental and medical
• AWS and performance bonus

About the Division/Dept

The Customer Care Centre is responsible for driving customer service excellence and providing the best in-class customer service experience for all UOI customers.

Job Purpose

As a Senior Customer Care Officer / Customer Care Officer, you will play a pivotal role in ensuring the highest level of customer satisfaction. You will be responsible for handling inbound enquiries, resolving customer issues, and contributing to the development of a customer-centric organisational culture. Your passion for service excellence and commitment to creating a best-in-class customer experience will be essential in this role.

Main Responsibilities

Service Excellence

• Handle incoming calls, emails, and messages from insurance customers promptly, professionally and within the service level agreement (SLA) target.
• Provide the end-to-end customer service required to ensure a positive customer experience throughout the entire customer journey, achieving company NPS and CSAT targets.
• Provide accurate information about insurance products, coverage, and claims processes.
• Address customer queries, concerns, and complaints within the SLA turnaround time.
• Educate customers on insurance policies, coverage details, and additional services to enhance their understanding and satisfaction.
• Strive for excellence in customer service by actively listening to customer needs and achieving customer feedback rating targets.
• Ensure customer feedback is communicated and that customer complaints and services are responded to – and recorded where necessary - within the company SLA.
• Retrieve voicemails and follow up with customer with company SLA.
• Support with Customer Retention to achieve company persistency targets.

Documentation and Record Keeping

• Processing endorsements, cancellations and necessary amendments to policies as requested by the customer.
• Maintain accurate and detailed records of customer interactions, feedback, and resolutions.
• Report generation.
• Arrange to dispatch of insurance documents including mail enveloping.
• Payment collection for failed customer payments.
• Undertake any other duties as may be assigned.

Requirements

• Diploma or equivalent with Certificate of General Insurance (CGI). Fresh graduates from Polytechnics are welcome.
• Possession of General Insurance Certification &/or Certification on Health Insurance will be an added advantage.
• To have at least 2 years of working experience (preferably insurance and/or office work).
• Proficiency in Microsoft Office.
• Proficiency in English. Chinese an advantage.
• Excellent customer-mindedness with good interpersonal and communications skills.
• Independent, meticulous, organised and able to multi-task efficiently.
• Works well in a team environment.

Contract Duration:

• 3 Months
• Staring Date: 1 Feb 2025

Deployment:

• Mon to Saturday - 8.30 am to 5.30 pm (6 Days/ Week)

Job Details:

• Project Under HDB.
• Conduct regular inspections and risk assessments at the workplace to identify any foreseeable risk arising from the workplace or safe work processes
• Recommend reasonable measures to eliminate any foreseeable risk at the workplace
• Ensure all statutory regulations are comply with NEA’s requirements
• Prepare and submit weekly environmental report
• Enforce & improve Workplace Safety and Health / Environmental Control standard at the workplace
• Any other duties as assigned by superior(s)

Requirement:

• Must be a NEA Apporved ECO.
• Atleast 2 Yrs experience as ECO.
• Preferably with Advance diploma in Workplace safety certificate.

Job Responsibilities:

• To carry out and execute all daily jobs received from customers and ensure that all information is relayed down to the respective Operations Teams at the end of the day
• To perform billing and ensure the accuracy of the invoices raised
• To perform data entry into the respective systems in an accurate and timely manner
• To attend to customers’ requests or calls in a timely and professional manner
• To perform filing when the job is completed
• To ensure that all complaints/feedbacks received from customers are escalated to the Customer Service Lead, as well as any other matters which needs to be known by the Customer Service Lead
• To provide the necessary training and guidance to his/her assigned buddy
• To do up any reports as and when assigned to by the Customer
• To assist in extracting of information as and when required
• To verify contractor’s invoices as and when required
• To co-ordinate with external parties/approved contractors and ensure jobs are carried out per instructions
• Acquire a thorough understanding of key customer needs and requirements
• Develop SOPs for major clients and ensure necessary training materials being disseminated to relevant parties
• To assist in sending out quotations if assigned by Account Manager or Customer Service Manager and escalate to Account Manager or Customer Service Manager when in doubt
• To assist the Lead for any tasks assigned to from time to time

Key Competencies(Logistics Service)

• Well verse in handling and managing Transportation, Coordination with operations team, License/Bonded/DG Warehouse Inventory and activities.
• Able to co-ordinate well with Singapore Customs on any related matters
• Meticulous and experience in different type of permit declaration – License/Bonded/DG clearance permit declarations.

Job Requirements:

• GCE ‘O’ Level or relevant education qualifications
• Entry-level/no working experience are welcome to apply and training will be provided
• Possess knowledge of procedures and relevant systems to carry out daily jobs with ease
• Possess good communication skills to ensure that customers and internal stakeholders
• Attentive and detail-orientated
• Able to work under stress and pressure
• Good teamwork and problem-solving skills

Benefits:

• Daily Lunch Provided
• Company Transport Provided at designated MRT stations (Lakeside, Boon Lay & Woodlands)
• Medical and Dental benefits
• Attractive Bonus Scheme (AWS, Special Bonus etc.)

Onboarding timeline:

1.5 weeks to interview after being contacted

Start work after 8-10 weeks upon successful interview

We are looking for Admin & HR Support Officer who can help contribute to the smoothness of the daily HR operations, maintain accurate records, and supports the HR department in various administrative tasks. If you feel you are the right person for this role do send your resume to us!

Job Description

• Provide HR administrative and corporate services.
• In charge for the on boarding and off boarding of staffs
• Applications for various types of claims, grants and courses for employees
• Updating of employees' personal particulars
• Managing of employees' leave and claims.
• Assist with promotion/demotion process and awards.
• Conduct gift valuation and manage welfare grants for personnel.
• Other ad-hoc duties assigned by management.

Skills & experience needed:

• Singapore Citizen/Permanent Resident
• Diploma in Human Resource or relevant discipline or A-level with minimally one year of relevant experience
• Strong service excellence mindset

Other Information:

• Location: Bukit Gombak, Hillview & Depot Road (Might have to rotate between 3 different locations Bi Weekly)
• Salary: $2,400 - $2,800
• Performance Bonus
• 14 Days Annual Leave
• Duration: Contract until Jan 2029
• Working hrs: Monday to Friday: 8.30am to 6.00pm (Hours might be staggered subjected to team lead)

Job Description

The Public Relations Officer (Buildings) will act on behalf of Woh Hup to assist Project Director and the project site in the management of public relations matters pertaining to the Works.

· Shall liaise with and assist the Developer and Engineer on all public relations matters, including stakeholder engagement and management, with emphasis on management of public relations matters and public feedback.

· Able to design, production and distribution of all communication materials (newsletter, flyers, circulars, brochures, etc.) related to the public relations effort.

· Have experience in organizing engagement and outreach activities, such as briefings, dialogue sessions and exhibitions in such context of building projects.

· Must be able to engage stakeholders through new media and social media platforms such as creating Facebook Groups.

· Have knowledge and ability to communicate construction updates to stakeholders in the vicinity and proximity of the works during the construction period, especially for the major activities such as excavation, piling and concreting.

· Adherence to safety practices in the work place

Value Add of Position

· Excellent client facing with strong people orientation ability to build and develop positive relations with the Authority – PUB, NEA and stakeholders near the vicinity of the project.

· Able to engage and manage various stakeholders on public relations matters and public feedback to create an effective communication flow and awareness on the project

Qualifications and Education Requirements

· Education: Minimum GCE “A” Level or Diploma in a relevant discipline

· Experience: Minimum 2 years of experience in similar role, preferably in Building projects

DUTIES AND RESPONSIBILITIES:

• To lead, motivate and supervise the Project and Maintenance Team.
• Responsible for the overall project planning, cost control and project management
• Conduct site inspection prior to commencement of work
• Handle project tendering stages
• Prepare and manage project schedule to ensure project completion within schedule
• Read detailed drawings, understand construction plan and knowledge of fabrication methods
• To prepare and adhere to the annual budget.
• Liaise closely with designers, contractors and vendors to ensure on-time delivery of project within budget and with good quality
• Ensure all plans/documents to landlords/local authorities are approved prior to commencement of work
• Manage the day-to-day progress of works on site and resolve all contractor/vendor and building facility management coordination issues
• Attend regular site meetings and inspections
• Report on project status and take appropriate actions to ensure project progress is on schedule
• Monitor quality and contractor/vendor performance through supervision, regular inspection and snagging
• Ensure work performed on-site comply with the local authority requirements
• Enforce site safety procedures, identify and manage risks arising from the workplace or work process
• Conduct final verification and quality audit for all completed contractor/vendor’s work
• Conduct and complete progressive final snagging and defects clearance
• Work closely with Ops Team on timely projects handover
• Management of post construction issues with Ops Team, consultants, contractors, vendors and relevant authorities and ensure timely rectification
• To assist in the development and management of strategic plans and program initiatives to meet the goals and needs of the Company.

JOB REQUIREMENTS:

• NTC / Nitec / Diploma in Mechanical, Electrical, Architecture, process engineering or related disciplines
• Proficient in MS Office and AutoCAD
• Minimum 5 years of working experience in the food industrial sector, (e.g.foodcourt and coffeeshop project and reinstatement works)
• Proven record in managing and leading a Project/Maintenance Team
• Good interpersonal skills with the attributes of a team player and a keen eye for details
• Motivated and results-oriented
• Ability to collaborate and work effectively with a variety of stakeholders