Your are expected to be a determined and hardworking individual.

If you have no relevant experience or is a housewife, we expect you to learn fast and adapt quickly.

**And you must have a preference to work from home.

Job tasks include:

- communicating with new prospects and arrange sales appointments

- follow up with existing clients to ensure they are happy with our service

- coordination work between sales and administration service

- you are expected to work FROM HOME, so you must be disciplined and independent.

You are expected to be someone who is hardworking and has a pleasant personality.

This position requires you to work from home most of the time so you must be able to work independently.

If you have no relevant experience - it is essential that you demonstrate the ability to learn fast and adapt.

Job scope details:

- establish rapport and build good relationships with customers

- be enterprising and work out solutions for customers, new or existing.

- involved in the presentation and troubleshooting for various scenarios.

- learn fast and understand the workflow

- able to implement ideas and instructions quickly.

Job Highlights

Salary: Up to $3500 per month

Contract Duration: 17 months

Working Location: Nearest to Upper Changi MRT

Working Hours: Monday to Friday, normal office hours

Job Descriptions

• Support the conceptualisation and management of studies related to correctional research and evaluatio
• Conduct literature reviews and write reports on research studies related to correctional research and evaluation
• Collect and analyse research data
• Coordinate with internal and external parties to facilitate research studies or related requests
• Provide publication-related support
• Maintain online knowledge management initiatives and miscellaneous management of e-resources

Job Requirements

• Only Singaporean need to apply.
• Degree in Social Science and related field.
• Prior experience in conducting quantitative and/or qualitative research.
• Proficient in using SPSS Software

Interested candidate please click ‘Apply Now’. We regret to inform that only shortlisted candidates will be contacted.

Yee Kar Seng

Outsourcing Team

BGC Group Pte. Ltd.

EA Registration No.: R22107286

EA License Number: 05C3053

Job Responsibilities

• Handle full set of Import/Transshipment documents.
• Manage day to day operational transaction for client's shipments.
• Transportation - Organize and Coordinate delivery according to client's requirement.
• Liaise with customer as and when necessary, such as documents discrepancy or cargo damaged.
• To troubleshoot problems that might affect operational activities.
• Plan, organize, control all operational activities and to provide customer with good service.
• Any other duties assigned by Management.

Job requirements:

• O / A / Diploma in Logistics/Transportation or equivalent.
• Min with at least 1 year(s) of Sea Freight documentation knowledge.
• Proficient in MS Office / Excel
• Cheerful / Positive character.

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

ReplyForward

MISSION

Ensure that the company's financial obligations to vendors are met accurately, efficiently, and in a timely manner, while contributing to the overall financial health and success of the organization.

RESPONSIBILITIES

Reporting to the Accounts Payable Manager, you will be responsible for:

• Accounts Payables:

• Ensure timely and accurate closing of invoice processing
• Process suppliers invoices:
• Review invoices
• Verify invoice authorization o Process all suppliers invoices
• Ensure correct accounting and treatment of GST
• Review and process staff expense claims
• Set-up and maintain supplier accounts
• Analyse and reconcile suppliers accounts and resolve differences
• Deal with suppliers/staff queries and resolve queries promptly

Accounts Receivables

• Process customers invoices (excluding school related activity), collection and follow up of receivables.
• Process and ensure good collection status
• Attend to queries as and when required

Monthly, quarterly and yearly closing

• Ensure accurate and timely closing of Accounts
• Maintain accounts schedules and analysis
• Update monthly management reports and analysis
• Recharge for Exams and Training expenses

ERP Systems

• Contribute to the implementation of the ERP systems and processes to improve thequality of the processes and reporting
• Active participation in ERP projects

Others

• Prepare and assist in annual audit and attending to audit queries
• Assist in audit queries
• Assist in other matters, depending on workload and Finance team resources, as and when required

REQUIRED SKILLS, EXPERIENCE AND QUALIFICATION

• Good knowledge of general ledger accounting and Procure to Pay process

• Knowledge of Word and Excel application

• Preferably with at least 2 years relevant accounting experience

• Good command English. French language is an added advantage

• Attention to details

• Organizational, interpersonal and communication skills.

• Independence

• Team player

WORKING CONDITIONS

• Contract Type: Full time permanent contract

• Work Hours: 42 hours per week

• Remuneration: Remuneration based on experience and the IFS salary scale

• Annual Leave: 40 Days

If you are interested, please apply directly at IFS career portal https://www.ifs.edu.sg/careers/

About SE7EN FRIDAY

Not just another run of the mill event company in Singapore, SE7EN FRIDAY is made up of various specialists from different facets of production houses, coming together to synergize our expertise and leverage on each event team member's talents. Many of our team members are top, well-known, #1 within the events company Singapore industry, complementing our event industry partners. PASSION is the underlying sense you get from us from the moment we start corresponding and putting your perfect event together.

The very reason why we call our company SE7EN FRIDAY Event Company in Singapore is because we treat every day as a Happy Friday! Our sense of purpose in this industry is clear and we know how to achieve this for our customers.

Job Highlights

• Conceptualize, Plan & Execute your very own event!
• Event/Project Incentives (The sky is your ceiling)
• Career Progression Opportunities (a chance to lead and manage your own team for event in the future)
• Hands on experience in managing different type of events (Dinner & Dance, Awards, Gala Dinner, Conferences and Teambuilding)

Role Descriptions

• Brainstorm and Conceptualize ideas & concept for proposal
• Opportunity to pitch and present event proposal to client
• Manage and maintain good working relationship with existing business accounts & clientele from both the government & private market sector
• Sourcing and Acquisition of new client
• Showcall & Programme management during event day
• Overseeing and Liaising with various stakeholders involved in the event
• Provide on-site support for events and any other adhoc duties

Requirements

• Minimum Diploma Holder and Fresh Entry Level is welcomed!
• Passion for events and is able to work long hours if required (don't worry, you will be compensated accordingly)
• Effective Oral and Written Communication
• Proficient in Microsoft Office (Word, Powerpoint & Excel)
• Proficient in Google Document, Google Slides and Google Sheets
• Ability to handle multiple tasks under pressure and meet deadlines
• Keen attention to small/fine details

Curious to find out more? Check us out on our Instagram (https://www.instagram.com/se7enfriday/?hl=en) and Website (www.se7enfriday.com) to find out of what we do!

We would love to meet up and speak face to face with you. Don't be shy and drop us a message with your Résumé now!!

What you will do:

1. Talent Acquisition Support

• Manage end to end campus recruitment for internship roles
• Assist in recruitment process such as interview arrangements, offer stage, internal procedures
• Facilitate in new hire onboarding and orientation
• Regular reports on recruitment activities, including candidate pipelines, time-to-fill, and source effectiveness.
• Develop and maintain relationships with educational institutions to enhance our talent pipeline
• Maintain accurate and up-to-date documentation related to recruitment

2. Compensation & Benefits

• Monthly payroll processing
• Consolidate attendance records, leave records, and other relevant data to ensure accuracy of payroll processing.
• Address payroll-related inquiries from employees and provide assistance in resolving issues.
• Collaborate with finance department to reconcile payroll discrepancies and ensure compliance with regulations
• Attend to queries on benefits related

3. Employee Engagement

• Involved in planning, organizing and execution of employee engagement activities, such as team-building events, employee recognition programs, and wellness initiatives.
• Contribute ideas to enhance the employee experience and promote a positive workplace culture.
• Collect feedback from employees through surveys

4. Administrative HR

• Maintaining employee records, updating HRIS databases, and preparing HR documents such as reports, letters and employment contracts.
• Work pass related mattersInternal communications to employees and responding to MOM surveys
• Assist in offboarding process of leaving employee
• Support in ad-hoc HR projects, initiatives and related matters as assigned.

Who you are:

• Diploma/Degree in Human Resource or HR certificate
• Prior experience in SG payroll
• Experience in talent acquisition is a plus
• Well organised with high level of professionalism, integrity, and confidentiality.
• Good knowledge of MOM employment law and work pass regulations
• Strong communication and interpersonal skills
• Ability to prioritise tasks and manage time effectively in a fast-paced environment
• Proactive, positive and a team player
• Well versed in MS Office

ACCOUNTS EXECUTIVE

Responsibilities

· You would be involved in the preparation of full sets of accounts for clients using accounting software, assist in the preparation of information for GST submissions, tax computations as well as the preparation of schedules and reports for both management and for the preparation of the client’s annual financial report and to assist in other special assignments.

· Develop and maintain long-term client relationship.

Requirements

· Candidates must be suitably qualified with at least Diploma/Advanced Diplomas/ Bachelor’s Degree in Accounting, Finance or other professional qualifications

· At least 1 to 2 years of related working experience

· Excellent analytical, verbal and written communication skills both English and Mandarin (in order to liaise with Mandarin speaking associates)

· Familiar with accounting software (SAGE Accpac , Quickbooks , MYOB)

Why Join Us

The Firm recognizes and acknowledges that the quality of our people are the key drivers to the Firm success and hence, the Firm is constantly on the look-out for dedicated and committed professionals to grow with the Firm.

In attracting, retaining and motivating our people the Firm endeavor in providing a continuous learning environment in equipping our people with the necessary skills that help the Firm in fully developing our people potentials and professional growth.

If you have what it takes:-

Please email/send your comprehensive resume, including a recent photograph and to include the following details:-

1. Reasons for leaving current employment

2. Availability / Notice period required

3. Last drawn/ current and expected salary

4. References (if any)

The Recruitment Partner

ACFOSS PAC

100D Pasir Panjang Road #02-11

Meissa

Singapore 118520

Email: [email protected]

Website : www.acfoss.com.sg

We regret to inform that only shortlisted candidates will be notified

Duties:

1) Delivery of goods to customer

2) Liaison with admin and warehouse team

3) Responsible for cash collections and daily tally

Requirements:

1) 1 year delivery experience

2) N-Level

3) Positive & pleasant demeanour

4) Company uniform to be provided

5) Have Class 3/4 licence

6) 5.5 days work week

• Pursue sales and generate opportunities from new customer accounts through marketing efforts
• Accounts servicing
• Follow up on all sales leads in a timely and effective manner
  Maintain good inter-department relationships and procedures as well as to deliver excellent customer service at all times
• Prepare daily sales report and ad-hoc marketing job duties as requested by head of department

Requirements

• With experience in related field
• Pleasant personality and able to interact with all levels
• Possess own transport preferred
• Good communication and interpersonal skills
  

Our Client:

Our client is an established Real Estate company, headquartered in Japan. They are currently looking for an Accounts Executive to join their Singapore Office.

The Responsibilities:

• Responsible for timely and accurate processing of payroll regularly and work closely with our HR consultant to ensure compliance of Employment Act and taxation policy.
• Responsible for monthly CPF contributions, tax clearance/ annual tax filing.
• Responsible for yearly AIS submission, ECI filing, assist tax agent on corporate tax filing, support external auditor and headquarters’ auditor during annual audit process.
• Prepare invoicing, debit and credit notes, payments, issuance of cheques/ TT and e-filing duties, bank reconciliation, cashflow statements.
• Responsible for month-end accounts closing, full set of accounts (AP, AR, GL). Consolidate monthly Accounts Receivable and Accounts Payable & bank reconciliation.
• Handle all administrative duties relating to HR matters and claims.
• Maintain employee P-file including attendance and leave records
• Handle the onboarding, offboarding, and employee welfare.
• Handle insurance & license renewals (Medical Insurance, Office Insurance & etc)
• Maintain local office daily operations such as ensuring IT system stability by managing our IT subcontractor, handling incoming/ outgoing mails, pantry & miscellaneous supplies.
• Ad hoc job duties, projects and initiatives as assigned.

The Requirements:

• At least 3 years of experience in Accounting.
• Proficient in Microsoft and database skills.
• Able to work independently and as a team.
• Meticulous and attention to details.

RGF Privacy Policy – https://www.singapore.rgf-professional.com/privacy-policy

Disclaimer: The Company complies with the Tripartite Guidelines on Fair Employment Practices (TGFEP), including the prevailing guidelines on recruitment. All qualified applicants will be considered for the position regardless of their age, race, religion, nationality, marital status, or family responsibilities. A more detailed discussion of the TGFEP is available on the Tripartite Alliance for Fair and Progressive Employment Practices (TAFEP) website at https://www.tal.sg/tafep.

JO Reference: 114655

Responsibilities:

• Purchase administration and order processing
• Negotiate with suppliers for the most cost-effective deal
• Negotiation of pricing, credit terms and supplier contracts, delivery schedule
• Monitor cost and project budget and develop cost forecasts
• Vendor development-evaluate vendors based on quality, on-time delivery, and cost
• competitiveness
• Source of quotation and liaise with suppliers, manufacturers, and relevant internal
• departments
• To perform any other duties as assigned by management

Requirements:

• Preferably have experience in relevant fields
• Team players and committed to work
• Good communication and negotiation skills
• Proactive in solving problems
• Good in planning, organizing, and prioritizing assignments
• Able to implement improvement processes
• Independent, able to work under pressure, as well as multi-tasking

JOB DESCRIPTION

• Performing administrative functions concerned with a project.
• Maintain proper project documentation and ensure accuracy of all status submissions to comply with project specifications and clients’ requirements
• Report to project manager for all the project documentation and project tracking schedule
• Providing support to project engineer and manager.
• Other ad-hoc administrative tasks as assigned

REQUIREMENT

• GCE ‘O’ LEVEL or Higher qualification
• Proficient in MS Office
• Good command in spoken and written English and Chinese
• Able to work independently and sense of responsibility
• Able to work on Alternate Saturdays
• Minimum 3 years relevant working experience preferred.

PRINCIPAL ACCOUNTABILITIES

Accounts Executive is responsible for entire finance matters in the company and ensure full accounting compliance with the necessary auditing and legislative requirements. Responsible for keeping and updating of all employees’ records and files.

JOB RESPONSIBILITIES

1. Ensure complete, up-to-date, accurate and accessible records are kept for all employees.

2. Support other day-to-day administrative/operational matters.

3. Preparation of GL journals, accruals and prepayments.

4. Control account reconciliations (all Bank accounts and AR/AP/Expense/Petty cash ledgers)

5. Preparing invoices & statutory taxes payable.

6. Checking expense claims and processing payments.

7. Monthly balance sheet & P&L analysis.

8. Resolution of ad hoc management accounting queries.

9. Liaise with auditors and tax consultants on statutory compliance where necessary.

10. Key liaison points for all finance matters and queries by management team and auditors.

11. Works on payroll.

12. Other finance/administration ad-hoc work assigned.

13. Ensure all KPI target is achieve.

14. Support production and quality department in resolving in resolving all technical issues of the products and make disposition on products e.g. feasibility analysis of product usage for customer.

15. Ensures 5S is implemented in the work area.

16. Adheres company’s guidelines with regards to Safety and Quality.

17. Complies to Company Code of Business Conduct.

18. Promote and participate in company-wide or departmental programs such as:

· Total Quality Management, Lean Manufacturing

· Social Activities

REQUIRED COMPETENCIES

1. Must complete minimum training required specified in Employee Qualification and OJT Form No. S 1-026F.

2. Ensures Accountability – holding self and others accountable to meet commitments.

3. Cultivates Innovation – making innovation as priority. Paying attention to what customers wants and need – new and improved products, services, solutions and experiences.

4. Drives Result – consistently achieving results, even under tough circumstances. Results might be quantifiable – measured in terms in P&L, sales growth, customer satisfaction ratings, new product launched. Qualitative result -- an enhanced reputation among customers, a more vibrant brand that attracts customer and employee talent.

QUALIFICATION GUIDE

1. Education : Diploma/Degree in accounting

2. Communication : Fluent both in oral and written English and/or Chinese

3. Experience : 3-4 Years relevant experience in accounting

4. Software/Hardware : Proficient in Excel Program

1. Role Description:

This position reports to the Head of Operations and interfaces with all departments. TES Capital is committed to an employee-orientated, high performance culture that emphasises empowerment, quality, continuous improvement, and the recruitment and on-going development of a superior workplace

2. Specific Responsibilities

To primarily assist on administrative functions, which would include:

a) preparing insurance forms and agreements accurately

b) scanning, filing and printing of documents

c) maintain customer database

d) assist in preparation of payments to insurers and clients

e) liaising with insurance companies and clients on documentation matters

f) coordinating the execution of documents with clients

g) generate invoices and receipts for clients

h) Assist with other administrative or ad-hoc matters when requested

3. Competencies

a) Active participation in administrative process, including developing goals, objectives and processes

b) How to engage colleagues and clients professionally

c) Gain experience with database management and record keeping

4. Duration of Attachment Offered

6 Months with permanent position offered if performance is satisfactory

Job Description

• Provide excellent customer service, liaise with clients through e-mail and phone.
• Using SAP system to key in Sales Order, purchasing order, invoicing
• Follow up and to monitor delivery of outstanding customers’ orders and provide customer support for shipments
• Responsible for daily order processing, purchasing, invoicing
• Prepare Shipping documentation (Import/ LC/ documentation/ Bill of Lading/ AWB)
• To co-ordinate with factory team for production progress and export/import shipment preparation
• Send all necessary information and documentation to clients / agents / sea companies / forwarders accurately and on a timely basis
• Training will be provided

Requirements

• Minimum GCE N or O level / Diploma in any discipline
• Responsible, positive attitude, be able to work independently and as a team player
• Basic computer literacy and good knowledge in Microsoft office.
• Proficiency in Microsoft Excel and Word etc.
• Min 1 year experience in customer service or logistic/supply chain/shipping industry would be an advantage.
• Entry level candidates without experience will be considered to apply as training will be provided.
• To handle queries and concerns from English and Mandarin speaking counterparts in regards with the documents related matter and to liaise with peer base in Taiwan and China

Responsibilities would include, but not be limited to, the following:

• Ensure accurate documentation for patients admission
• Follow closely on bill size to ensure existing insurance coverage is sufficient
• Engage with respective departments and doctors to provide relevant information and documents
• Liaise with patients / payers for outstanding bills
• Perform ad hoc duties as assigned

Requirements:

• Minimum N / O level / NITEC / Diploma
• Proficient in Microsoft Office applications (Word and Excel)

Qualities required for this role include:

• Customer service oriented and good team player
• Good interpersonal and communication skills
• Open to shift work arrangement
• Meticulous and comfortable with numbers
• Working experience in customer service

We are among the reputable boutiques for the buying, selling, and trading of pre-owned luxury watches in Orchard area. As a growing company, we are expanding and currently in search of the right candidate to fill the customer service officer position. If you are keen in luxury retail industry, this would be the desired role for you.

Requirements

• Candidate must possess at least Bachelor's Degree.
• Prior experience in the luxury watch industry is a plus.
• Excellent communication and interpersonal skills.
• Able to work in a goal-oriented environment.
• Able to work retail hours (weekends), 5 days per week.

Responsibility

• Attend to walk-in and telephone enquiries in a professional manner.
• Provide customer service on repair and maintenance of watches.
• Inspecting and packaging for watches.
• Perform general administrative and clerical duties.
• Maintain and update inventory.
• Assist in daily operation support.

Why Join Us?

• We provide a safe and healthy working environment.
• Work is more visible and employees get noticed faster.
• Employees get to gain different sets of skill.
• Year-end bonuses.

Interested candidate are welcome! You are invited to send your resume via APPLY NOW. Shortlisted candidate will be notified.

On behalf of one of its clients, a leading specialist in gas logistics, the French Chamber of Commerce is looking for a Logistics & Customer Officer.

Reporting to the Site Manager, you will work independently as part of a dynamic and supportive team. As part of an international group, you will be able to develop locally or internationally.

With over 20 years of presence across six continents, the hiring company specializes in transportation and storage solutions for gases such as hydrogen, oxygen, and argon.

Under the supervision of the Sales Manager, the candidate will manage a portfolio of international clients, with a particular focus on Asia, East Africa, and the Pacific Islands.

With a strong emphasis on customer satisfaction, the candidate will oversee the order process from initiation to payment collection.

Key Responsibilities:

Managing existing clients in collaboration with the Sales Manager.

Monitoring container availability across logistics platforms in Europe, Singapore, and China.

Planning and optimizing logistics flows.

Coordinating with suppliers, freight forwarders, shipping companies, and clients.

Preparing export sales documentation.

Handling orders and invoices.

Coordinating level 1 and level 2 maintenance operations.

Requirements:

Bachelor's degree or equivalent, ideally in logistics, supply chain management, or a related field.

Logistics & Supply Chain Knowledge:experience or knowledge in planning and optimizing logistics flows.

Familiarity with managing container availability across multiple logistics platforms.

Ability to coordinate with suppliers, freight forwarders, shipping companies, and clients.

Export Documentation: competence in preparing export sales documents and handling international trade requirements.

Order & Invoice Management: experience in processing and managing orders and invoices accurately.

Maintenance Coordination: basic knowledge of maintenance operations (level 1 and 2 coordination).

Software and Tools: proficiency in office software (e.g., Microsoft Office Suite) and familiarity with logistics or supply chain management systems (e.g., ERP, CRM).

strong commitment to client satisfaction and the ability to build and maintain relationships with international customers.

Communication Skills: Clear and effective verbal and written communication skills.

Proactivity and Problem-Solving:ability to take initiative, anticipate challenges, and propose solutions to optimize processes and resolve issues.

Organizational Skills: strong ability to manage multiple tasks, prioritize effectively, and ensure timely delivery.

flexibility to work in a fast-paced, international environment and adapt to changing circumstances.

a collaborative mindset to work effectively with a small, dynamic team and coordinate across multiple stakeholders.

Capability to work autonomously, solve problems creatively, and handle challenges with minimal supervision.

The Accounts Officer is responsible for processing credit application, invoicing, debt collection, account receivable cashiering, reconciliation and month end requirement. He/ She must ensure the accuracy of all charges and credits to the various debtor accounts and ensure they are posted on a timely basis. The Accounts Officer has to manage the overall credit and receivable collection functions of the hotel in the most efficient manner in order to minimize the no-payment of accounts and potential bad debts. Also, to ensure that the hotel Account Receivable and credit policy and procedure is adhered by relevant departments.

Accounts Receivable Duties

City Ledger:

· To assess the customer's credit worthiness by research through various available sources and to recommend credit approval or disapproval to the Management.

· Process all Credit Applications, ensuring that clients are notified promptly and professionally.

· In the AR module, set up AR accounts for newly approved credits and ensure creditors’ details are correct at all times.

· Accountable for the accurate processing of all AR accounts.

· Ensure that all Debtors’ invoices are accurate; all services invoiced supported by a valid guarantee of payment and the room rates correct.

· Check the room rates as reflected in the invoices are in line with the contracted rates accorded to the companies, airlines & agents. Any ad-hoc rates, the head of department has to be aware of the rates given by the sales manager.

· Follow up with Sales & Reservations Department if there is a variance in the room rates charged.

· Responsible for the timely transfer of the invoices to the city ledger and prompt mailing (or emailing) of the invoices to the debtors.

· Assist in dealing promptly with client queries on city ledger account. Answer debtors’ inquiries promptly and effectively.

· Complete a daily summary of all adjustments related to the City Ledger; ensure that it is distributed as necessary and reconciled with a PMS generated report at end of shift.

· Maintain proper filing procedures.

Credit Cards:

· Ensure that all credit card transaction are verified for completeness and the accounts formally reconciled on a daily basis.

· Calculate and accurately post credit card commissions.

· Promptly investigate all credit card disputes, liaising with the Front Office and the banks.

· Ensure all guest refund are processed in a timely manner as per the hotel policy; with all supporting paperwork and required authorizations.

· To preform monthly credit card payment reconciliation.

· Ensure the operation procedures are in accordance with PCI-DSS compliances.

Month End:

· Accurately process all Monthly Statements and mailed promptly.

· Ensure that all Month End reports are printed and forwarded to the Director of Finance to prepare the balance sheet reconciliation.

Credit Control Duties

Credit applications:

· Process credit applications within 10 working days, ensuring that clients are notified promptly and professionally.

· The credit worthiness of all applicants is formally checked and approval received from Director of Finance.

· Review the credit worthiness of all existing non-Accor approved clients on a yearly basis.

City Ledger:

· Ensure all invoices / statement are issued on a timely basis.

· Monitor the prompt follow-up of all overdue accounts and minimize the recovery delay.

· Implement effective inquiry response procedure for guests and management.

· Ensure all travel agent commissions are timely processed and paid.

· Report on monthly accounts receivable ageing analysis and detailed accounts’ ledgers.

· Conduct credit meetings at least once a month.

· Attend Credit Managers Group meetings to remain well informed credit risks.

· Appropriately manage all delinquent accounts, liaising with debt collectors where needed.

· Review and recommend accounts to be written off, providing appropriate documentation.

LOGISTICS & INVENTORY OFFICER (CONTRACT-BASED / FULL TIME)

Award-winning medical device startup (GyroGear.co) has a single opening for a Logistics & Inventory Officer at our Singapore office. We are developing intelligent wearable devices to stabilise hand tremors for 200 million people globally.

The candidate must be able to effectively understand and address the needs and problems, and to do so with a small and focused team operating in a driven startup environment. The ultimate objective is to deliver a commercially successful GyroGlove within the coming year. Please note that this role may require occasional work on weekends and holidays to meet the needs of our customers.

For more information about GyroGear and the GyroGlove please visit www.gyrogear.co.

• BBC One Show Intro (Apr 2018) - https://vimeo.com/269487349/fc7ef6c621
• User evaluation with patient (Mar 2019) - https://vimeo.com/330355695/30e5070965
• Reuters AI Summit cover (Jun 2019) - https://vimeo.com/342811081

RESPONSIBILITIES:

We are looking for a Logistics & Inventory Officer whose responsibilities include, but are not limited to:

• Logistics Management
  • Plan, coordinate, and monitor the movement of goods from the warehouse to customers.
  • Collaborate with third-party logistics providers to optimize delivery schedules and routes.
  • Track shipments, manage documentation, and resolve shipping issues promptly.
  • Ensure compliance with local and international shipping regulations.
• Inventory Management
  • Maintain accurate records of inventory levels using inventory management software.
  • Conduct regular stock audits to identify discrepancies and implement corrective measures.
  • Forecast inventory needs based on sales trends and order volume to prevent overstocking or stockouts.
  • Develop and implement strategies for efficient inventory turnover.
• Customer Packing and Shipping
  • Supervise the packing team to ensure products are packed securely and meet quality standards.
  • Develop packing guidelines to minimize damage during transit.
  • Monitor and improve packing workflows to reduce delays and maximize efficiency.
  • Collaborate with customer service teams to address delivery-related inquiries or complaints.
• Team Leadership
• Train and mentor staff in logistics and inventory best practices.
• Set performance goals and regularly review team output to ensure high standards.
• Foster a culture of safety, accuracy, and efficiency within the logistics team.

QUALIFICATIONS:

• Bachelor’s degree in Supply Chain Management, Business Administration, or a related field (preferred).
• Minimum of 3-5 years in logistics, inventory management, or a similar role.
• Hands-on experience in order fulfillment and warehouse operations.
• Strong organizational and problem-solving skills.
• Proficiency in inventory management software (e.g., SAP, Zoho, or similar tools).
• Excellent communication skills, both verbal and written.
• Attention to detail and accuracy in managing inventory and logistics.
• Ability to analyze data for optimizing logistics and inventory processes.
• Familiarity with packing standards and practices for various products.
• Understanding of customer satisfaction and its relation to delivery and inventory management.
• Ability to manage high-pressure situations, especially during peak demand periods.

The Write Connection (TWC) specialises in English and Writing classes for primary and secondary level students. With a team of over 100 dedicated professionals, our mission is clear: to nurture generations of critical, compassionate thinkers. We are committed to delivering exceptional, well-rounded English enrichment that empowers our students to succeed academically and beyond.

Our Customer Service Officers (CSOs) play a pivotal role in upholding our commitment to excellence. As the first point of contact, CSOs deliver outstanding service by leveraging their product knowledge and communication skills to exceed customer expectations. In this role, you'll provide personalised support, build lasting relationships, and contribute to a positive, collaborative team environment.

If you’re passionate about customer engagement, thrive in a dynamic setting, and are eager to make a difference, we invite you to join our team. Apply today for a fulfilling career where excellence and teamwork are at the heart of everything we do!

Job Responsibilities

Sales & Leads Management

• Confidently share information about TWC programmes with current and potential customers to achieve the centre’s sales target.
• Identify customer needs and recommend the most suitable programmes to enhance their experience and satisfaction with TWC programmes.
• Proactively follow up on leads, arrange trial lessons, and assist customers in signing up for programmes.
• Respond to phone, email, and walk-in queries promptly and effectively.
• Actively participate in marketing promotional events, campaigns and outreach efforts to boost TWC programmes’ visibility and drive enrolments.

Customer Service

• Deliver outstanding customer service by promptly addressing inquiries, resolving concerns efficiently, and escalating complex issues when necessary to ensure timely resolution.
• Maintain a cheerful, professional demeanor in all interactions, fostering a welcoming environment where customers feel valued and supported.
• Actively listen to customer feedback and share valuable insights with the team to help improve our service offerings and delivery.
• Stay well-informed on the latest programmes and marketing updates to provide accurate and up-to-date information to the customers.
• Go the extra mile to make sure customers are satisfied and their needs are fully met.

Administrative Support

• Utilise company tools and systems to manage and track customer interactions, ensuring accuracy and timely responses.
• Maintain organised, accurate, and up-to-date records of customer interactions, follow-ups, key activities, and relevant data.
• Handle day-to-day administrative duties, such as scheduling student classes, managing enrolments, processing invoices, and ensuring accurate registration and enrolment data.
• Collaborate with team members to streamline processes and contribute to the continuous improvement of administrative efficiency.
• Provide assistance to teachers and students as needed, ensuring a positive experience for all.
• Other duties associated with the role and assigned by the line manager.

Work Hours

As a Customer Service Officer, you’ll benefit from a structured 5-day workweek, including one weekend day, designed to support a healthy work-life balance. Here’s what a typical week looks like:

• Weekdays: 12:30 PM to 9:30 PM (inclusive of a one-hour meal break)
• Saturday or Sunday: 8:30 AM to 6:30 PM (inclusive of a one-hour meal break)
• Days Off: Enjoy one weekday and one weekend off each week.
• Team Collaboration: Participate in an engaging, collaborative 2-hour team meeting each week to brainstorm, share insights, and grow together.

Work Location

Experience the variety and flexibility of working across multiple locations! While your primary work location will be based on operational needs, we value your preferences. We’ll carefully consider your preferred centers when determining your final placement, ensuring a work environment that suits you best.

Job Requirements

• Minimum GCE 'O' levels qualifications.
• At least 1 year of experience in customer service-related roles, preferably in an enrichment or education-related setting.
• Proficiency in using MacBook and G-Suite applications (e.g., Drive, Gmail, Docs, and Sheets).
• Strong communication skills in English, both spoken and written, with keen attention to detail.
• Sales experience or a proven track record of meeting sales targets is an advantage.
• Demonstrated excellence in customer service with the ability to handle customer needs effectively and efficiently.
• Demonstrates strong work ethics, including integrity, professionalism, and a commitment to excellence.
• Positive, approachable, and professional demeanor with excellent listening skills.
• Ability to work independently while also thriving in a collaborative team environment.
• Flexibility and willingness to work at different centers based on operational needs.

What we offer:

• Competitive remuneration
• Performance-based incentives.
• Opportunities for professional development and growth within the company.
• Be part of a vibrant, dynamic and collaborative team that fosters innovation, excellence, and a shared commitment to making a difference in education.

Staff Benefits:

• Comprehensive Medical and Dental benefits
• Birthday and Marriage leave
• Flexi Leave upon completing 1 year of service.
• Monthly Birthday celebration
• Team Bonding Activities
• Exclusive Staff discount for TWC lessons (50% off course fee for children of staff)
• Exclusive Staff discounts with various participating merchants

Job Description

1. Respond to new and existing customers for inquiries.
2. Conduct quality testing and communicate product specification issues. Conduct nonconforming material or nonconforming product analysis.
3. Participate in the root cause analysis of nonconforming goods.
4. Follow the instructed corrective actions and preventive actions by superiors.
5. Secure customer formulations.
6. Control QSHE records and documents.
7. Establish formulation and blending procedures as needed.
8. Keep retain samples of products.
9. Validate COA of raw materials received and communicate any issues to the procurement and Plant Manager. Establish, update and issue GHS SDS.
10. Create certificate of analysis (COA) of products.
11. Coordinate sample delivery as required by the customer.

Job Requirements

• Minimum Diploma/Degree in Vhemistry related fields with at east 1 year related experience
• Fresh entry level graduates
• Technical Knowledge : Microsoft Office (Basic)
• Knowledge & Skills on QC Testing

Are you passionate about providing exceptional customer service and helping customers resolve their inquiries? Do you thrive in a fast-paced environment where no two days are the same? If so, we are seeking enthusiastic individuals like you to join our team as Customer Service Officers.

As a Customer Service Officer, you will be the first point of contact for our customers, assisting them with a wide range of inquiries, requests, and concerns. Your responsibilities will include:

Key Information:

Working Location: Paya Lebar

Working Hours: 5 days, including weekends depending on monthly schedule - 9am to 8.30pm (Sundays will be 9am to 6.30pm)

Job Duties:

• Provide support to customer queries/ feedback on products, services and prevailing promotions.
• Facilitate access for customer to their safe deposit box
• Onboarding and Offboarding of customers including handling of payments
• Handle ad hoc duties as and when required

Job Requirements:

• Pleasant and cheerful personality
• Computer literacy (Microsoft words, excel, outlook). SAP knowledge will be advantageous
• Willing to perform overtime ,weekends and public holidays
• Candidates with customer service experience will be considered favorably

Thank you.

I hereby give consent to Certis CISCO Security Pte Ltd and its subsidiaries to access my job application for the position applied and other positions that I may also be considered for and to use and disclose my personal data submitted in or as part of my job application to law agencies, government representatives and prospective clients. (DATA PROTECTION: The Company is committed to respect the statutory rights to privacy of all job applicants. However, we obtain, monitor, process and disclose personal information regarding employees and prospective employees to meet our need and according to applicable laws. For more information on our Personal Data Protection Policy, please visit https://www.certisgroup.com/privacy-policy.