Responsibilities

1. Identify markets and understand of products, searching new potential customers and new market opportunities and growth of business.
2. Build and promote strong customer relationships by partnering with them and understanding their needs.
3. Management of new sales leads, including qualification, response, recording and follow up with the objective of increasing revenue. Ensure timely follow-up on all leads that are generated.
4. Collect and communicate market and competitor’s information to corporate management team on a frequent basis.
5. Supporting marketing activities by attending trade shows, conferences and other marketing events

Requirements

• ITE or Diploma in Electical, Electronics or Mechantronics will be added advantageous
• Organized, with attention to details.
• Ability to develop and maintain relationships with key decision makers.
• Self-starter with ability to work independently.
• Positive, can-do attitude.
• Teamwork

Position Summary

To collaborate with team and key stakeholders in crafting and executing captivating integrated marketing campaigns and initiatives across diverse channels, including digital, social, and events. This role will help contribute to the success of both in-house and client brands, achieving business objectives and surpassing key performance indicators.

JOB DESCRIPTION:

a)Support Marketing Strategies

i. Assist in the development and execution of comprehensive marketing strategies to achieve organizational objectives.

ii. Collaborate with cross-functional teams to ensure successful implementation of marketing campaigns.

b)Public Relations Support

i. Contribute to the implementation of public relations campaigns to enhance the company's or SDE brands or client’s image and reputation.

ii. Help craft engaging stories for our brands and campaigns, writing PR releases engaging with the media and organizing media events.

iii. Support in managing crisis communications effectively, if necessary.

c)Digital Marketing Execution

i. Implement digital marketing campaigns across various channels (social media, email, SEM, etc.).

ii. Monitor and report on the performance of digital marketing efforts, adjusting as needed.

iii. Stay informed about digital marketing trends and contribute to the application of best practices.

d)Content Execution

i. Contribute to the creation of compelling and relevant marketing content assets for both traditional and digital marketing channels.

ii. Assist in maintaining consistency in brand messaging across all communication platforms.

iii. Support in community management of social media channels.

e)Event Support

i. Assist in the planning and execution of events, conferences, and promotional activities to increase brand visibility.

ii. Coordinate logistics and provide support during events to ensure successful outcomes

f) Analytics and Reporting Assistance

i. Support in utilizing analytics tools to gather data and contribute to reports on the performance of marketing campaigns.

ii. Assist in making data-driven recommendations for continuous improvement.

g) Team Collaboration

i. Collaborate with the marketing team and other stakeholders to ensure coordinated efforts in achieving marketing goals

ii. Efficiently manage relationships with agencies and vendors for marketing activities, ensuring timely and high-quality deliverables.

iii. Participate actively in team discussions and contribute ideas for improvement.

h) Operational Excellence Support

i. Help manage allocated budgets with clear trackable deliverables and performance measurements.

ii. Uphold the company's corporate governance, workplace practices, and code of conduct, ensuring compliance with workplace safety and health regulations, especially for events and roadshows.

iii. Embrace additional duties assigned by management, displaying your adaptability and commitment to excellence.

i) Any other duties as and when reasonably assigned by the management.

REQUIREMENTS:

• Minimum 2 years of experience in digital marketing, with a strong grasp of website analyses, digital ad serving tools, and familiarity with digital media consumption habits on platforms like Facebook, Instagram and TikTok.

 Enthusiastic learner (including the area of Generative AI), self-motivated, and adept at thriving within tight deadlines and high-pressure environments.

 Outstanding team player with excellent interpersonal and communication skills, fostering collaboration and synergy.

 Possess a keen eye for detail, ensuring meticulousness in all endeavours.

 Demonstrate maturity, resourcefulness, and the ability to think strategically.

 Showcase exceptional written and verbal communication skills, adept at conveying impactful messages.

Havas Media Singapore is looking for a Digital Executive / Senior Digital Executive to support our digital media team in media planning and operations across digital channels.

Main Responsibilities:

Digital Media Planning

• Work closely with the team in developing digital media strategies and recommendations to help clients achieve their KPIs
• Drive strategic and tactical innovation across digital buying/marketing tools and platforms across Social, Display, and Mobile (e.g. Facebook Ads Manager, Google Ads, DV360, Google Analytics, Adobe Analytics, Google Tag Manager, Adobe Launch)
• Build strong relationships with key clients, working closely with them on a day-to-day basis to implement digital campaign strategies, covering media planning, data analysis, publisher negotiations, and more
• Work with internal and external stakeholders to ensure smooth delivery of campaign operations
• Prepare interim and end-of-campaign reports for performance analysis. Use analytics platforms (Google Analytics, Appflyers) to understand the impact of media activity on business performance and use this insight to supplement reports

Campaign Implementation / Operations

• Work with media traders to coordinate the end-to-end execution of the campaign proposals
• Book and activate campaigns – both managed service and self-service across various platforms, mainly for social and display
• Support the digital ad operations, including review of creative assets in accordance with channel specifications and ad trafficking
• Liaise with clients for material submission which meet the best practice guidelines for the ad format; work with media owners to ensure that the guidelines are up to date and accurate
• Monitor and optimise campaign performance across channels

Requirements for this role:

• Tertiary qualifications in marketing, communications, or other relevant disciplines
• 1-3 years of working experience in marketing and communications functions; prior digital media experience will be a plus.
• Fresh grads are welcome to apply
• Competency in MS Office (particularly Excel and PowerPoint)
• Good with numbers

Qualities we are looking for:

• Team player – responsible, accountable, and collaborative
• Can-do attitude – keen to learn new skills, pro-active, and takes ownership over tasks and projects
• Highly analytical, well-organised and has great attention to detail with a focus on quality of results
• Strong communication (verbal, written, and presentation) and interpersonal skills
• Interest in the media and advertising landscape in Singapore

About Havas

Founded in 1835 in Paris, France, Havas is one of the world’s largest communications groups. At Havas, we believe that companies have a key role to play in solving the biggest challenges our world faces today – and every day we strive to operate responsibly for ourselves and our stakeholders. We operate under the vision and mission to make a meaningful difference to brands, businesses, and people.

We employ 20,000 people in more than 100 countries, adopting a fully integrated model through our 70+ Havas Villages around the world – the Havas Village offers a truly unique proposition, where cross discipline teams work together, ensuring agility and a seamless experience for our clients.

About Havas Singapore

Within our Singapore Village is a network of business units including Havas Media, Arena Media, Havas Play and BLKJ Havas, offering services across media, social, PR, and creative. Since 2015, we’ve had an unbroken streak of Agency of the Year (AOTY) wins across disciplines, including Integrated Marketing AOTY, Media AOTY, Specialist AOTY, and PR AOTY.

We are also committed to building a diverse culture where our people can grow, thrive, and feel that they belong. In 2023 and 2024, we attained Best Agency Culture at Marketing Interactive’s Agency of the Year Awards, and are a Great Place To Work® Certified™ agency.

*Kindly note that only shortlisted candidates will be contacted.*

Here at Havas, we pride ourselves on being committed to offering equal opportunities to all potential employees and have zero tolerance for discrimination. We are an equal opportunity employer and welcome applicants irrespective of age, sex, race, ethnicity, disability and other factors that have no bearing on an individual's ability to perform their job.

• Key member in Accounts Receivables department.
• Check the supporting documents for the issuance of credit notes. Follow up with Customer Service/Sales for any selling price discrepancies.
• Liaise with operations and other business divisions on any discrepancies in sales and other supporting documents.
• Perform reconciliation on accounts receivables and handle customers’ queries and request for certified true copies.
• Follow up with sales/customers on collection.
• Key in purchases in the system and ensure that the purchases are authorised and approved according to the authorisation matrix.
• Perform 3-way match of purchase invoices before posting in the accounting system.
• Perform monthly statement reconciliation with key suppliers.
• Follow up with purchasing for any pending claims or credit notes.
• Prepare instructions to the bank for payment to overseas and local suppliers based on approved schedule and verify all bank advice.
• Prepare payment for approved ad-hoc purchases
• Send monthly intercompany confirmation for transactions and balance.
• Support Account Payable department whenever required
• Any other ad-hoc duties as assigned.

Requirements:

• Minimum LCCI or Certified Accounting Technician or Diploma in Accounting or its equivalent
• At least 1-2 years’ relevant experience
• Proficient in Navision or ERP accounting software is a plus
• A meticulous and detailed person who has good interpersonal skills

Full-Time Position!

Location: City Hall / Bugis / Bras Basah

Working hours: Monday to Friday, Flexi-reporting hours between 8.30am to 10am

Salary: $3,300 to $3,800 per month + AWS + VB

Job Description

• To acquire IP (intellectual property) rights from external companies to collaborate with our trading card games
• Source and identify new business opportunities from companies whose IP will fit into our games
• Negotiate and execute new/renewable license agreements to comply with contractual requirements for product titles and maximize revenue opportunities
• Negotiate royalty and minimum guarantees with companies for their IP
• Create and manage licensing business documents, processes and records in both Japanese and English, including, but not limited to, licensing agreements/contracts administration, rights management, product release calendars, tracking of payment and royalties, facilitating of additional copyright licenses as necessary
• Assist in the approval process of licensed products and marketing materials

Job Requirements

• Candidate must possess at least a Diploma/Advanced/Higher/Graduate Diploma, Bachelor's Degree/Post Graduate Diploma/Professional Degree in any field
• At least 2 years of work experience in a relevant field
• Excellent communication skills in English and Japanese, both written and oral, to liaise with Japanese speaking associates (Possesses JLPT N1, or experience with using Japanese language in business settings preferred)
• Sensitive to cultural and linguistic nuances
• Excellent at schedule management and multitasking
• Adept at working both independently and in a team
• Effective decision-making skills, strong negotiation and problem-solving skills
• Meticulous and attentive to detail
• Has basic knowledge of games and/or anime
• Open to work on some weekends/public holidays for Company events
• Open to travel overseas for business trips when required

Intereted Applicants click on "APPLY NOW" !

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

ReplyForward

Grab this chance to work at Changi Airport!

Position Summary:

Responsible for handling customer inquiries, office administration and applications for various matters in a timely and professional manner. The objective is to enhance customer satisfaction, foster positive relationships, and support the company’s reputation for excellent customer service.

Requirements:

• Service-oriented & excellent grooming with pleasant disposition

• Proactive and approachable character

• Able to start work immediately

About the role:

Are you passionate about creating exceptional customer experiences? Do you thrive in a fast-paced environment where your problem-solving skills and communication abilities can shine? We’re looking for a Customer Sucess Officer to join our team and serve as the frontline ambassador for our company.

You will be responsible for handling Motorist’s users’ enquiries, comments and feedback posted on various communication channels, and engaging users in an interactive manner. If you’re a proactive and empathetic professional with a commitment to excellence, we’d love to hear from you!

What you'll be responsible for:

Customer Engagement -

• Manage customer enquiries across multiple channels, including concierge chat, WhatsApp, phone calls, and email.
• Promote the Motorist App and its features through the channels mentioned above.
• Review and respond to testimonials and reviews professionally, addressing issues to enhance customer satisfaction.
• Oversee and engage in car group chats within the Motorist App.
• Effectively resolve complaints and negative feedback in a timely manner.
• Build and maintain strong relationships with app users through WhatsApp and other communication channels.
• Address customer feedback and comments posted across various platforms.
• Ensure high levels of user and customer satisfaction.

Guest Reception -

• Greet and welcome visitors, clients, and employees with professionalism and warmth.
• Answer incoming calls, direct them to the appropriate person or department, and handle inquiries promptly and efficiently.
• Facilitate any campaign voucher collections.

Other Responsibilities -

• Record and manage meeting minutes during Head of Department meetings.
• Assisting with special projects and other ad-hoc tasks as required.

What we're looking for:

• At least GCE N/O Level and/or NITEC trained.
• More than 1 year of relevant experience in customer service.
• Tech Savvy and proficient in Google Workspace
• Excellent communication and negotiation skills
• Excellent interpersonal skills, and able to interact professionally with customers
• Excellent customer service and problem solving skills, including the ability to maintain composure under stress
• Independent and able to work with limited supervision, but a great team player
• Able to handle customer inquiries outside standard working hours as needed, to ensure seamless service delivery and address time-sensitive issues promptly.

Position: Purchasing Officer / Purchasing Coordinator

Working days: 5 days week

Location: near to Joo Koon MRT, 2 bus stops away

With In-house canteen

Key Responsibilities:

• Support HOD to conduct existing and potential suppliers cost evaluating activity, execute procurement strategies and sourcing activities / review and implement purchase protocol and requirement.

• establish rapport / strategic negotiation with suppliers to achieve competitive price, lead time and on time delivery / ensure supply assurance.

• Keep an up-to-date contract database as well as identifying and acting upon forthcoming renewals required

• Resolve Operating Purchasing material shortage escalation

• Update of Purchasing Record and Supplier Sourcing List / sufficient stationery supplies and etc

• Assign any other ad-hoc duties for follow-up when necessary.

Job Requirements:

• Good communication skills

• Resourceful, proactive and meticulous

• Good team player

• GCE'A' Level / Diploma / Degree in any field or with some relevant working experience

We are looking for a Halal QC Officer

Main jobs is to issue invoice

Receiving

QC Monitor

Ordering

Attend to customer enqueries.

Only Muslim with HCA certificate need to apply.

Duties and responsibilities:

- Develop and maintain positive relations with tenants via regular and proactive communication.

- Manage tenants complaints and work to resolve them or provide feedback to Management

- Manage and schedule work order requests put in by tenants in a timely manner

- Coordinate with contractors for the works

- Respond to any emergencies promptly to minimise disruptions to tenant’s business

- Analyze current SOPs and make recommendations to the Management to improve operating efficiency

Requirements:

- At least a Diploma in hospitality preferred (Certified true copies of certificates must be presented)

- At least 2 years of experience

- Demonstrated proficiency with Microsoft Office like Excel and Google suite of products like Google Mail, Sheets and Calendar.

- Ability to organize and coordinate work efficiently and to set priorities in a demanding work environment.

- Strong verbal and written communication skills.

- Strong interpersonal skills.

- High levels of integrity

- Ability to work independently and as a productive member of a team.

- Ability to work under pressure and meet deadlines.

- Willing to be on rotational weekend duty and answer texts (eg Tenant complaints and enquiries) outside of normal office hours.

Responsibilities:

• Supporting the Vessel Manager in purchasing spare parts & consumables for ships
• Responsible for document control (e.g. maintain check list of periodic reporting due from vessel)
• Keeping record of the technical operating costs
• Maintain up to date records of all the vessels manuals, drawings & instruction books
• Assist in arranging routine vessel repairs
• Assisting Technical Superintendent with daily operations of the vessels
• Train, monitor and guide junior technical officers on company’s purchasing policy / procedure, company tools and EyeShare of outstanding invoices etc

Requirements:

• Minimum 8 years of working experience in a ship management, ship owning company or purchase department
• Proficient in Microsoft Office applications
• Meticulous and able to work under pressure
• Knowledge of ShipNet software system will be an advantage

Please send your application with availability, current & expected salary.

We regret that only shortlisted candidates will be contacted.

Job Responsibilities

· Responsible for handling front office reception and administration duties

· Greet customers and answer all customers’ enquiries

· Perform for scheduling appointment calendar and sending reminders appointments to customer

· Generating and compiling of daily sales reports

· Perform outlet stock-take and other ad-hoc duties

· Perform cashiering duties such as payment collections.

Requirements

· Basic knowledge of Microsoft Word and Excel

· Good interpersonal and communication skills

· Passion for customer service

· Excellent telephone etiquette

· Preferably with experience. No Experience are welcome as training will be provided.

· Must to able to commit to retail hours and weekends.

Benefits

· Medical & Dental Benefits

· Location near MRT

· Joining Bonus: $3000

Temp Bank Officer

Lcoation: Central

No experience required as training will be provided

9am to 6pm (Mondays to Fridays)

Up to $3,000

A Levels/IB Diploma $2,200

Dip/Undergrad $2,600 - $2,800

Degree $3,000

13 January till 18 June 2025

• Process corporate action events for Singapore and Foreign markets
• Ensure no disruption in daily BAU in terms of accuracy and timeliness to meet Service Level Indicator as established with Business
• Attend to internal and external customers’ queries received from internal Business units
• Adhere to documented procedures, control guidelines and compliance framework
• Handle ad-hoc assignments/initiatives as assigned
  

How to Apply: Send your resume to Jocelyn Chan at [email protected] or contact via Telegram @jocelynchan.

Jocelyn Chan | Consultant | Recruit Express Pte Ltd (Healthcare & Lifescience) Company EA Licence Number: 99C4599 Personnel EA License: R1331820

The CCO will lead the commercial functions within the organization, ensuring a cohesive strategy for customer acquisition, retention, and overall business revenue growth. The CCO will work closely with the CEO, other senior executives, and department leaders to define and implement business strategies that align with company goals.

Key Responsibilities:

1. Strategy Development & Execution:
   • Develop and implement the overall commercial strategy to drive company growth and profitability.
   • Align sales, marketing, and product development strategies to business goals.
   • Oversee market research and competitor analysis to adapt strategies accordingly.
2. Sales Leadership:
   • Lead the sales team in executing strategies to increase revenue and market share.
   • Identify new business opportunities and channels for growth.
   • Set sales targets, track performance, and ensure the team achieves goals.
3. Marketing Management:
   • Lead the marketing efforts to build brand awareness, drive leads, and support sales.
   • Ensure the marketing strategy is in line with customer needs, trends, and company goals.
   • Manage marketing budget and ROI metrics.
4. Customer Experience & Relationship Management:
   • Oversee customer service teams to ensure high levels of customer satisfaction and loyalty.
   • Build and maintain relationships with key clients, partners, and stakeholders.
   • Use customer feedback and data to improve product offerings and customer service.
5. Collaboration with Senior Leadership:
   • Collaborate with the CEO, CFO, CTO, and other senior executives to ensure business growth and profitability.
   • Provide regular reports on commercial performance and make strategic recommendations.
6. Financial Management:
   • Develop and manage commercial budgets.
   • Monitor and report on sales forecasts, revenue generation, and market conditions.
7. Product Development & Innovation:
   • Work closely with product teams to ensure that products meet market demand.
   • Advocate for product innovations that align with market needs and commercial goals.
8. Leadership & Team Development:
   • Build and mentor a high-performing commercial team.
   • Foster a culture of collaboration, innovation, and accountability.

Requirements:

Education:

• A bachelor’s degree in Business Administration, Marketing, Sales, or a related field. A Master's degree (MBA or similar) is preferred.

Experience:

• At least 10 years of experience in commercial leadership roles (e.g., Sales, Marketing, Product Management).
• Proven track record of success in a commercial leadership role, ideally as a CCO, VP of Sales, or VP of Marketing.
• Experience in managing and scaling commercial operations in a fast-growing company or competitive industry.

Skills:

1. Leadership & Strategic Thinking:
   • Strong leadership skills with the ability to inspire and lead cross-functional teams.
   • Ability to develop and execute long-term business strategies while adapting to changing market conditions.
2. Sales & Marketing Expertise:
   • Deep understanding of sales processes, marketing strategies, and customer engagement.
   • Provenability to drive revenue growth, customer acquisition, and brand loyalty.
3. Financial Acumen:
   • Strong financial management skills, including budgeting, forecasting, and analyzing financial performance.
   • Experience in managing commercial budgets and achieving financial targets.
4. Analytical & Problem-Solving Skills:
   • Ability to analyze complex data and market trends to make informed decisions.
   • Strong problem-solving abilities with a results-driven approach.
5. Communication Skills:
   • Exceptional communication and interpersonal skills for collaborating with senior leadership, clients, and teams.
   • Ability to present ideas clearly and persuasively to internal and external stakeholders.
6. Customer-Centric Mindset:
   • Focused on delivering exceptional customer experiences and improving customer satisfaction.
   • Experience in building and nurturing customer relationships.
7. Adaptability & Innovation:
   • Ability to stay ahead of industry trends and drive innovation in the commercial function.
   • Open to change and able to pivot strategies quickly when necessary.

Other Requirements:

• Strongexperience working in a leadership capacity in a B2B or B2C environment,depending on the company's model.
• Ability to travel as needed for meetings with clients, partners, or other business requirements.

- Oversee operations and cleanliness on ground

- Perform general cleaning to maintain cleanliness

- Manage customer complaints in professional manner

- Manage manpower deployment

- Conduct site inspections to ensure compliance with health and safety standards

- Prepare operations reports and other administrative duties

- Any other related duties assigned by manager

Responsibilities would include, but not be limited to, the following:

• Ensure accurate documentation for patients admission
• Follow closely on bill size to ensure existing insurance coverage is sufficient
• Engage with respective departments and doctors to provide relevant information and documents
• Liaise with patients / payers for outstanding bills
• Perform ad hoc duties as assigned

Requirements:

• Minimum N / O level / NITEC / Diploma
• Proficient in Microsoft Office applications (Word and Excel)

Qualities required for this role include:

• Customer service oriented and good team player
• Good interpersonal and communication skills
• Open to shift work arrangement
• Meticulous and comfortable with numbers
• Working experience in customer service

You will support the Chief Medical Informatics Officer in the development and implementation of clinical information systems and processes to facilitate the optimal delivery of patient care. You will also be involved in projects related to the clinical information systems and work collaboratively with stakeholders to develop and implement solutions that meet user requirements for clinical orders, medication administration and documentation.

You will help to ensure that the policies and procedures related to our electronic medical records (EMR) system are updated and aligned with both cluster and national policy and guidelines. You will provide support for workgroups and committees at an institution or cluster-level as necessary.

In addition, you will assist to develop and maintain training materials and provide training for users in clinical IT systems.

Job Requirements

• Bachelor’s Degree in any discipline
• Entry level degree holders are welcome to apply
• Experience in clinical information systems, IT project management and experience in healthcare environment will be an advantage
• Possess good interpersonal, verbal and written communication skills
• Able to work independently

What’s on Offer

• Mission: Provide compassionate, excellent and holistic healthcare. Tagline:- Serve all with Love.
• Company: Guided by Catholic values, as a missionary not-for-profit hospital, we reach out and serve all our patients and visitors with love, continue to make private healthcare accessible to our community by providing reasonable price points and bill transparency. We continue to be progressive to better serve current and future generations.
• Values: Compassion, Humility, Integrity, Respect and Peace (CHIRP).
• Sustainability: Love for nature and the environment. For instance, BYO food containers at staff canteen.
• Work-Life balance: Attractive leave days to rest and re-charge.
• Work satisfaction: An impactful role in shaping a high performing & engaging culture.

Who We Need

Your key responsibilities are:

• Conduct regular patrols of the premises to ensure the security, safety and wellbeing.
• Investigate and report all security breaches and building defect immediately.
• Respond to emergency and provide necessary actions when required.
• Control traffic by directing drivers / SCDF officers when applicable.
• Assist in maintaining orderly parking of vehicles in the hospital premises.
• Able to investigate and deal with conflict situations that occur within the hospital premises in an appropriate manner.

How to Succeed

• To perform 3 rotating shifts on 6-day work week including public holidays and weekends.
• At least 2 years of relevant working experience.
• Possesses a valid Police License Regulatory Department (PLRD) license.

Job Summary

Responsible in satisfying hotel guests’ needs through attending to their enquiries and providing solutions and good customer service.

Duties and Responsibilities

• Performs check-ins and check-outs.
• Ensure all reservations are entered in timely and accurate manner.
• Handles guests enquires and complaints.
• Attend to customer's need and ensure customer satisfaction.
• Follow up on email enquiries.
• To work closely with Housekeeping and Maintenance Department
• To carry out our duties and responsibilities assigned.
• This role will report to the Hotel Manager.

Job Requirements :

• Candidate must possess at least Higher secondary/Pre-U/A level/College in Hospitality/Tourism/Hotel Management or equivalent.
• 1 - 3 year work experience required.
• Preferably Entry Level specialized in Hotel Management/Tourism Services or equivalent.
• Willing to learn with no hospitality experience

Responsibilities

• Greet customers and provide professional customer service
• Fix appointment, follow-up through reminder calls, and ensure customer visits the outlet
• Update clients records in the system
• Recommend packages according to individual needs and conditions
• Constantly educate customers on the necessity and benefits of company’s treatments, services and products
• Build rapport with customer and providing good customer service and needs in relation to hair & scalp enquiries
• Perform basic hands-on treatments when necessary
• Provide administrative support
• Complete daily sales report for the outlet manager
• Collection and organization of client cards
• Maintaining client cards in neat and tidy order
• Handle and manage customer feedback (complaints & queries)
• Support the outlet manager in coordinating stock ordering, repairing equipment, store maintenance etc.
• Assist in stock take as required on a rotational basis
• General cleaning duties
• Any other appropriate duties and responsibilities as assigned

Requirements

• NITEC in Business Studies/ Administration/ Management
• Minimum 2 years of working experience in Customer Service (preferably in retail/ beauty industry)
• Require MS Office and Excel Skills
• 6 day work week including weekends and PH (Compulsory to work on weekends & PH)
• Able to work retail hours
• Adaptable to fast-paced environment
• Meticulous and Responsible team player
• Good interpersonal and communication skills
• Good command of spoken English and preferably bilingual
• Work location - Orchard area

The Workplace Experience team supports the frontline operations and communications outreach across the three primary locations. The proposed manpower will be required to operate on-site services and the scope of work, but not limited to, is as follows:

• Provide on-site support various teams within organization
• Provide on-site frontline concierge service
• Provide on-site support for room and AV/IT systems management
• Support with provision of office supplies and employee indents through vending and parcel locker machines at the three primary locations when needed.
• Provide administrative and operational support for the daily topping up and up-keeping of pantries located at various floors across three primary locations.
• Manage the daily operations of the gym, including timely follow-ups on any maintenance works required to the infrastructure.
• Provide administrative support and content to drive the monthly promotion
• Provide administrative and operational support to plan, organise and conduct up to two monthly complimentary employee-related initiatives to improve employee productivity across the three buildings, such as sourcing and deployment of food trucks.
• Provide on-site wayfinding/assistance (e.g. lost-and-found) for public visitors at the Public Concierge, the proposed manpower will escalate the service requests/status enquiries/feedback to the middle office via the Employee Relationship Management System (ERMS) for case resolution
• Provide logistics and AV support for events organised within the three primary locations when needed.

Requirements:

• Diploma in Business Management or relevant discipline
• Strong service excellence mind-set
• Good knowledge of Microsoft Office software/applications (e.g. Excel) will be advantageous

Other Information:

• Location: Bukit Gombak, Hillview & Depot Road (Deployed to 1 location)
• Salary: $2,200 - $2,700
• Performance Bonus
• 14 Days Annual Leave
• Duration: 4+5 years contract
• Working hrs: Monday to Friday: 8.30am to 6.00pm (Hours might be staggered subjected to team lead)

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA.”

About The Swim Starter:
The Swim Starter's journey began in 1981, inspired by Coach Ben Tham's commitment to water safety after a personal tragedy. Over the years, we’ve developed a proven curriculum focused on equipping young swimmers with essential water survival skills. As a company deeply rooted in a mission to prevent unnecessary tragedies, we are dedicated to teaching children critical water safety and swimming skills in a supportive, professional, and nurturing environment.

Job Description:
The Customer Acquisition Officer plays a pivotal role in driving enrollment and ensuring a seamless experience for potential and existing customers. You will be responsible for both pre-sales and post-sales engagement, creating a welcoming environment for prospective clients while building long-term relationships that foster customer retention.

Key Responsibilities:

Pre-Sales:

• Coordinate and arrange free trial swimming classes for potential customers.
• Engage with inquiries (via text, calls, and walk-ins) to provide information about classes and the benefits of swimming with The Swim Starter.
• Proactively follow up with leads to encourage attendance at trial classes.

Post-Sales:

• Follow up with customers after trial classes via text and calls, addressing queries and building rapport.
• Effectively convert trial attendees into paying customers by emphasizing the value of our swimming programs.
• Maintain accurate records of customer interactions and track conversions to ensure targets are met.

Requirements:

• Language Skills: Bilingual in English and Mandarin (to communicate effectively with a diverse client base).
• Customer-Centric Approach: Strong interpersonal and communication skills, with a natural ability to engage and build trust with customers.
• Persuasive and Influential: Confident in converting leads into paying customers through effective communication and relationship-building.
• Organized and Detail-Oriented: Ability to manage schedules, follow up on leads systematically, and maintain accurate customer records.
• Self-Motivated and Results-Driven: Proactive attitude with a focus on achieving enrollment and conversion targets.
• Team Player: Collaborative mindset, willing to work closely with other team members to ensure the smooth operation of trials and customer engagement.
• Empathy and Patience: Understand the needs of parents and children, addressing their concerns with care and professionalism.
• Adaptability: Comfortable working in a fast-paced environment and managing multiple tasks simultaneously.
• Tech-Savvy: Basic proficiency in CRM tools and Microsoft Office Suite (Word, Excel) or a willingness to learn.
• Reliability: Punctual and dependable, with a commitment to upholding the company’s values and mission.

Working Hours and Environment:

• Working Days: Tuesday to Sunday (Mondays off).
• Weekday Hours: 10:00 AM - 7:00 PM.
• Weekend Hours: 9:00 AM - 6:00 PM.
• Probation Period: In-office work required.
• Post-Probation: Hybrid work arrangement (office and work-from-home flexibility).

Why Join Us?

• Salary: SGD $2,200 to $2,500.
• Contribute to a meaningful mission that prioritizes water safety and children’s education.
• Be part of a dynamic and growing team in an organization with over four decades of history.
• Opportunity for career growth and hybrid work flexibility after probation.

We have a flexible work from home job as a Human Resource Officer.

Job scope:

• Work from home
• Flexible timing
• Sourcing and recruiting the right people for our organisation
• No cold call required
• Support will be provided
• High incentives of $1000 per successful placement (subject to terms and conditions)

You will work closely with the Property Manager to provide excellent support to estate residents in executing daily estate inspections to ensure high quality standard of horticultural, maintenance and implement improvement works, including but not limited to the following:

• To provide supervision and ensure that all repair and routine maintenance works undertaken by the contractors are carried out properly and completed satisfactorily in accordance with the terms and conditions of the Contract.
• Schedule and ensure breakdown, preventive and corrective maintenance activities are carried out effectively.
• Perform regular inspections and handle enforcement work at the common property areas and to ensure that such common property is in satisfactory and serviceable condition and properly maintained according to the standards required by the relevant authorities and to recommend any works which are necessary.
• Manage and attend to residents/tenants’ feedback as well arrears cases.
• Certify completion of jobs undertaken by contractors and to make recommendation for payment thereof.
• To co-ordinate all consultancy works on maintenance matters performed by professional consultants and apply and obtain all necessary licenses and certificates from the relevant authorities where necessary.
• Responsible of investigate, check and analyze reported breakdowns and faults to determine their cause for the prevention of future occurrences.
• Any other ad-hoc duties assigned by your Manager.

Job Requirements

• Minimum Diploma in Facilities Management Services / Estate Management / Building Maintenance / Engineering or related fields with minimum 1 year of relevant experience. Experienced in Township management will be an added advantage.
• Good team player with good communication and interpersonal skills.
• Physically fit and able to speak Mandarin to interact with the residents.
• Proficient in Microsoft Office.
• Able to work beyond normal working hours (5-day work week) and on weekends/ PHs where required
• Able to start work immediately or within short notice.

Interested applicants, please submit your detailed resume stating your current and expected salary, and reasons for leaving current and past employment.

We thank you for your interest in the above position and regret that only short-listed candidates will be notified.