The Write Connection (TWC) specialises in English and Writing classes for primary and secondary level students. With a team of over 100 dedicated professionals, our mission is clear: to nurture generations of critical, compassionate thinkers. We are committed to delivering exceptional, well-rounded English enrichment that empowers our students to succeed academically and beyond.

Our Customer Service Officers (CSOs) play a pivotal role in upholding our commitment to excellence. As the first point of contact, CSOs deliver outstanding service by leveraging their product knowledge and communication skills to exceed customer expectations. In this role, you'll provide personalised support, build lasting relationships, and contribute to a positive, collaborative team environment.

If you’re passionate about customer engagement, thrive in a dynamic setting, and are eager to make a difference, we invite you to join our team. Apply today for a fulfilling career where excellence and teamwork are at the heart of everything we do!

Job Responsibilities

Sales & Leads Management

• Confidently share information about TWC programmes with current and potential customers to achieve the centre’s sales target.
• Identify customer needs and recommend the most suitable programmes to enhance their experience and satisfaction with TWC programmes.
• Proactively follow up on leads, arrange trial lessons, and assist customers in signing up for programmes.
• Respond to phone, email, and walk-in queries promptly and effectively.
• Actively participate in marketing promotional events, campaigns and outreach efforts to boost TWC programmes’ visibility and drive enrolments.

Customer Service

• Deliver outstanding customer service by promptly addressing inquiries, resolving concerns efficiently, and escalating complex issues when necessary to ensure timely resolution.
• Maintain a cheerful, professional demeanor in all interactions, fostering a welcoming environment where customers feel valued and supported.
• Actively listen to customer feedback and share valuable insights with the team to help improve our service offerings and delivery.
• Stay well-informed on the latest programmes and marketing updates to provide accurate and up-to-date information to the customers.
• Go the extra mile to make sure customers are satisfied and their needs are fully met.

Administrative Support

• Utilise company tools and systems to manage and track customer interactions, ensuring accuracy and timely responses.
• Maintain organised, accurate, and up-to-date records of customer interactions, follow-ups, key activities, and relevant data.
• Handle day-to-day administrative duties, such as scheduling student classes, managing enrolments, processing invoices, and ensuring accurate registration and enrolment data.
• Collaborate with team members to streamline processes and contribute to the continuous improvement of administrative efficiency.
• Provide assistance to teachers and students as needed, ensuring a positive experience for all.
• Other duties associated with the role and assigned by the line manager.

Work Hours

As a Customer Service Officer, you’ll benefit from a structured 5-day workweek, including one weekend day, designed to support a healthy work-life balance. Here’s what a typical week looks like:

• Weekdays: 12:30 PM to 9:30 PM (inclusive of a one-hour meal break)
• Saturday or Sunday: 8:30 AM to 6:30 PM (inclusive of a one-hour meal break)
• Days Off: Enjoy one weekday and one weekend off each week.
• Team Collaboration: Participate in an engaging, collaborative 2-hour team meeting each week to brainstorm, share insights, and grow together.

Work Location

Experience the variety and flexibility of working across multiple locations! While your primary work location will be based on operational needs, we value your preferences. We’ll carefully consider your preferred centers when determining your final placement, ensuring a work environment that suits you best.

Job Requirements

• Minimum GCE 'O' levels qualifications.
• At least 1 year of experience in customer service-related roles, preferably in an enrichment or education-related setting.
• Proficiency in using MacBook and G-Suite applications (e.g., Drive, Gmail, Docs, and Sheets).
• Strong communication skills in English, both spoken and written, with keen attention to detail.
• Sales experience or a proven track record of meeting sales targets is an advantage.
• Demonstrated excellence in customer service with the ability to handle customer needs effectively and efficiently.
• Demonstrates strong work ethics, including integrity, professionalism, and a commitment to excellence.
• Positive, approachable, and professional demeanor with excellent listening skills.
• Ability to work independently while also thriving in a collaborative team environment.
• Flexibility and willingness to work at different centers based on operational needs.

What we offer:

• Competitive remuneration
• Performance-based incentives.
• Opportunities for professional development and growth within the company.
• Be part of a vibrant, dynamic and collaborative team that fosters innovation, excellence, and a shared commitment to making a difference in education.

Staff Benefits:

• Comprehensive Medical and Dental benefits
• Birthday and Marriage leave
• Flexi Leave upon completing 1 year of service.
• Monthly Birthday celebration
• Team Bonding Activities
• Exclusive Staff discount for TWC lessons (50% off course fee for children of staff)
• Exclusive Staff discounts with various participating merchants

You will be responsible for your target, including the following job responsibilities:

· Engage and establish good relationships with Prospects, from an assigned pool of leads.

· Maintain a high level of professionalism and service while speaking to Prospects or Clients.

· Manage appointment cancellations and reschedule new appointments with prospects promptly.

· Conduct regular calls with the Prospect or Client to book appointments for him/her.

· Call Prospect or Client to remind them of their appointment.

· Any other ad hoc duties assigned by the supervisor or Management.

Requirements:

· Minimum 1 year of outbound call center experience.

· Excellent interpersonal and communication skills.

· Good language proficiency to correspond with English and Mandarin-speaking clients for booking of appointments.

Company Profile:

Ezyhealth Holdings Pte Ltd, started in 1999 was listed in the Stock Exchange of Singapore in 2000. It underwent a reverse takeover in 2006 and it is now a private company. From its beginning as a Healthcare IT company, it has morphed into several businesses deep in the medical and healthcare industry.

Job responsibilities:

You will be responsible for your target, including the following job responsibilities:

· Engage and establish good relationships with Prospects, from an assigned pool of leads.

· Maintain a high level of professionalism and service while speaking to Prospects or Clients.

· Manage appointment cancellations and reschedule new appointments with prospects promptly.

· Conduct regular calls with the Prospect or Client to book appointments for him/her.

· Call Prospect or Client to remind them of their appointment.

· Any other ad hoc duties assigned by the supervisor or Management.

Requirements:

· Minimum 1 year of outbound call center experience.

· Excellent interpersonal and communication skills.

· Good language proficiency to correspond with English and Mandarin-speaking clients for booking of appointments.

Responsibilities would include, but not be limited to, the following:

• Ensure accurate documentation for patients admission
• Follow closely on bill size to ensure existing insurance coverage is sufficient
• Engage with respective departments and doctors to provide relevant information and documents
• Liaise with patients / payers for outstanding bills
• Perform ad hoc duties as assigned

Requirements:

• Minimum N / O level / NITEC / Diploma
• Proficient in Microsoft Office applications (Word and Excel)

Qualities required for this role include:

• Customer service oriented and good team player
• Good interpersonal and communication skills
• Open to shift work arrangement
• Meticulous and comfortable with numbers
• Working experience in customer service

⭐*AMC SECURITY*⭐

Recruiting Licensed Security Officers for ATM Machine Repairs

Job Requirements:

- Valid security license

- Willingness to travel to various locations (dependent on machine breakdown)

Job Benefits:

- One free notification

- Gross salary: $2870

- Afternoon shift: 11:30 AM - 10:30 PM (11-hour shifts)

Interested Candidates:

Contact

Hock Seng (8725 3269) or

ALI (8855 4693) for more information.

Responsibilities:

- Familiarity with Singapore, Hong Kong and international financial systems and requirements.

- Responsible for the development of the group's financial management system, including financial accounting, fund and budget management, financial supervision and analysis, internal control system, etc., with ongoing monitoring of effectiveness.

- Participate in the formulation of company strategies and provide financial analysis and decision-making support for key company matters, production and operations, business development, and external investments.

- Coordinate the preparation and implementation of the company's annual financial budget, organize comprehensive budget management, inspect budget execution, and analyse and adjust budget plans.

- Develop the company's financial analysis system, organize regular financial and special analyses (monthly, quarterly, and annually), and provide decision-making analyses.

- Lead financial management, cost management, budget management, accounting supervision, auditing, inventory control, etc., striving to reduce costs, increase revenue, and improve efficiency.

- Organize regular training and professional guidance for financial system personnel, continuously improving the overall skills and management level of the department.

Requirements:

- Bachelor's degree or above in finance or related majors, with preference for CPA or international financial-related certificates. Fluent in spoken and written English and Mandarin.

- Over 8 years of experience as a financial head in a medium to large Hong Kong-listed company.

- Over 6 years of financial management experience in large-scale listed manufacturing companies (with a scale of over 5 billion), with strong comprehensive capabilities in group budgeting, manufacturing costs, and operational analysis.

- Familiar with financial management, with experience in team management (over 80 people), and familiarity with manufacturing process costs.

- Proficient in financial-related software such as SAP and ERP.

- Familiar with national and local regulations and policies, proficient in accounting laws, accounting standards, and financial regulations.

- Strong organizational, coordination, and teamwork skills, with excellent analytical and coordination abilities.

Job Description

• Industry/ Organization Type: Security
• Position Title: Senior Security Officer
• Working Location: Island Wide
• Working Hours: 6days (8.00am-8.00pm, off on weekdays)
• Salary Package: Basic Salary $3,170
• Duration: Permanent Role

Key Responsibilities

• Respond to and report on complex or large-scale safety and security incidents; assist in evacuations when needed.
• Manage security systems, including the Central Alarm Monitoring, fire control, lift control, and car park systems.
• Regulate traffic according to the Road Traffic Act, ensuring smooth and safe flow.
• Monitor CCTV and the centralized alarm system, maintaining CCTV storage and preserving evidence.
• Assist state or auxiliary police in law enforcement and issue summons as required.

APPLY NOW!!!

• Valid PLRD license.
• Minimum of 3-5 years of experience in a security role.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Ability to handle emergencies and stressful situations calmly and effectively.
• Strong observational and analytical skills.
• Proficient in using security systems and technology.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #71348 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Security
• Position Title: Security Officer
• Working Location: Island Wide
• Working Hours: 26 days per month (7-7/8-8, morning/night shift)
• Salary Package: Basic Salary $2,870 + Performance Bonus
• Duration: Permanent Role

Key Responsibilities

• Screen people, staff, and vehicles entering the premises; conduct property checks for safety.
• Patrol areas to prevent theft and monitor for signs of fire, smoke, or leaks; ensure security systems and exits are secure.
• Control access by managing entry and exit points, conducting ID checks, and authorizing access for visitors and staff.
• Respond swiftly to alarms, fire incidents, and emergencies, including medical and criminal situations.
• Maintain detailed records of access and incidents, manage vehicle parking, and secure all areas, including loading bays, when not in use.

APPLY NOW!!!

• Valid PLRD license.
• Prior security experience is preferred.
• Good observational and communication skills.
• Ability to handle emergencies and stress calmly.
• Basic knowledge of security systems and protocols.
• Customer service oriented.
• Able to perform patrolling duties.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #71785 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Manufacturing - Aerospace
• Position Title: Accounts Officer (AP)/ Accounts Assistant (AP)
• Working Location: Loyang Way
• Working Hours: 5 days (Monday to Friday, 8 AM to 5.18 PM)
• Salary Package: Basic Salary + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Process invoices and payments for trade vendors.
• Prepare invoices and supporting documents for trade facility applications.
• Monitor invoices without Goods Received Notes (GRN) and coordinate with the Sales Team for resolution.
• Track advance payments to vendors until invoices are matched to GRN and posted in the ERP system.
• Post all trade accounts payable transactions to the ERP system.
• Reconcile vendor statements of accounts with ERP records.
• Address year-end audit inquiries related to accounts payable.
• Perform other tasks as assigned by the Head of Accounting and Finance.

APPLY NOW!!!

• Minimum Higher NITEC in Accounting or equivalent accounting certification.
• Individuals without experience are encouraged to apply, training is provided.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #68958 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Manufacturing/ Production
• Position Title: Logistics & Operations Officer/ Logistics Executive
• Working Location: Tuas (Nearest MRT: Gul Circle)
• Working Hours: 5.25 days (Mon – Fri 8.30 am – 6 pm; Alternate Sat 8.30 am – 12 pm)
• Salary Package: Up to $3,000 + Bonus
• Duration: Permanent

Key Responsibilities

• Work closely with supplier and customer for order shipment
• Prepare documentation – issue DO, Service Reports, import/ export shipping documents, etc
• Oversee and check proper loading/ unloading of goods
• Liaise with freight forwarders, vendors, and customers for collection and delivery of goods in Singapore and overseas
• Tracking of shipments
• Ensure smooth execution of daily operational job orders and delivery arrangement
• Respond and resolve urgent customer demand in a timely manner
• Other ad-hoc duties as assigned by the Supervisor

APPLY NOW!!!

• Minimum GCE “O” level with at least 2 years of related working experience in operations & logistics.
• Forklift license is preferred.
• Able to start work immediately or within short notice.

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #67054 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

· Attend to customers including front-counter duties.

· Handle calls, inquiries, and appointments

· Provide administrative support such as cashiering, scanning, data entry, word processing, photocopying, and printing.

· Perform basic problem analysis, troubleshooting, general housekeeping & maintenance, to resolve problem reported with minimal upward reference.

· Follow agreed work practices and operating procedures.

· Collate and consolidate information for reporting purposes.

· Ensure work meets quality specifications.

· Adhere to work safety measures and information securities standards.

· Undertake any other administrative duties as assigned by seniors and executives.

· Any other duties as and when assigned.

Working Days & Time

• Mon to Fri – 8.30am to 5.30pm
• Sat – from 8.30am to 12.30pm

Please refer to U3’s Privacy Notice for Job Applicants/Seekers at https://u3infotech.com/privacy-notice-job-applicants/. When you apply, you voluntarily consent to the collection, use and disclosure of your personal data for recruitment/employment and related purposes.

Job scope:

• Perform Know Your Customer “KYC” documents collection for the assigned portfolio
• Meet or exceed KYC documents collection workflow via active project management
• Perform AML CFT procedures (e.g. vouching) as per policy requirements.
• Assist with FATCA / CRS collection and reporting
• Ensure data accuracy in documentation/systems before approval
• Assist with remediation cases (e.g. document collection, group audit, group compliance, group tax etc.)
• Assist with retagging of account / RMA
• Retrieve business profile and other publicly available information
• Assist with management reporting
• Develop good relationship with both internal and external customers
• Promote positive corporate image to external customers
• General administrative and adhoc responsibilities (e.g. test of controls, scanning and archiving etc.)
• Take on document collection portfolio rotation (for e.g. between Corporate, FIs and onboarding etc) and/or additional cases when advised
• Assist in any duties and projects as assigned

If you're interested in the position, kindly forward your comprehensive resume, along with your expected salary and availability, in MS Word format to [email protected]

Shermaine Soo Yi Ning

CEI Reg R1877837

Recruit Express Pte Ltd

EA License No; 99C4599

We regret that only shortlisted candidates will be contacted.

Job Description

• Industry/ Organization Type: Education
• Position Title: Administrative Officer
• Working Location: Bencoolen
• Working Hours: 5 days (Mon to Fri: 8am – 5pm/9am – 6pm)
• Salary Package: Basic salary $2,500 - $3,500 + Performance Bonus
• Duration: Permanent/Part-Time

Key Responsibilities

• Handle walk-ins, telephone and email enquiries.
• Promote centre courses sand provide course consultation to prospective clients.
• Coordinating and facilitating classes for the centre.
• Handle general administrative tasks pertaining to clients and course registration matters.
• Responsible for enrolment daily.
• Follow up on sales enquiries.
• Communicate with instructors, coordinators and clients on starting classes or change of timing, and any other situation that may arise.
• Take photos of classes for marketing collaterals and helping in creating advertising materials.
• Perform any ad hoc basis as assigned by manager.

APPLY NOW!!!

• Minimum GCE O' Level or any related educational level.
• Proficient in Microsoft Office and adept with technology.
• Flexi working hours.
• Those can start work within short notice would be advantage.
• Full-Time & Part-Time role available.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #71386 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Logistics
• Position Title: Billing Officer
• Working Location: Jurong East
• Working Hours: 5 days (Mon – Fri, 830am – 530pm)
• Salary Package: Basic salary up to $2,500 + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Handle daily billing tasks.
• Create invoices and send them to customers.
• Manage billing schedules to meet customer and company needs.
• Check invoice details against contracts or quotes to ensure they are correct. Address any issues proactively.
• Communicate with customers about any billing questions or disputes.
• Keep accurate billing records in the system.
• Support accounting tasks.
• Monitor customer accounts for unpaid or late payments and take necessary actions.
• Perform other tasks as needed.

APPLY NOW!!!

• 1 year of relevant working experience.
• Good communication and people skills.
• Ability to work independently and in a team environment.
• Experience with logistics related background is advantageous

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #71456 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Security
• Position Title: Senior Security Officer
• Working Location: Island Wide
• Working Hours: 26 days per month (7-7/8-8, morning/night shift)
• Salary Package: Basic Salary $3,170 + Performance Bonus
• Duration: Permanent Role

Key Responsibilities

• Respond to and report complex safety and security incidents; assist in evacuations when necessary.
• Oversee security systems, including alarms, fire control, lift, and car park systems.
• Ensure smooth traffic flow by following the Road Traffic Act.
• Monitor CCTV and alarm systems, ensuring evidence is preserved.
• Support law enforcement and issue summons when needed.

APPLY NOW!!!

• Valid PLRD license.
• 3-5 years of security experience.
• Good leadership and team management abilities.
• Excellent communication and interpersonal skills.
• Ability to manage emergencies and stress effectively.
• Good observational and analytical skills.
• Skilled in using security systems and technology.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #71786 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Key Responsibilities

1. Regulatory Compliance

· Ensure compliance with the Payment Services Act (PSA) and other MAS regulations governing remittance services.

· Maintain up-to-date knowledge of regulatory changes and implement appropriate updates to policies, procedures, and controls.

· Prepare and submit regulatory reports to MAS, including suspicious transaction reports (STRs) and periodic compliance filings.

2. Anti-Money Laundering (AML) and Countering the Financing of Terrorism (CFT)

· Implement and maintain an effective AML/CFT compliance program in line with MAS requirements and global best practices.

· Conduct customer due diligence (CDD), enhanced due diligence (EDD), and periodic KYC reviews for high-risk customers.

· Monitor and investigate unusual or suspicious transactions, escalating issues to the relevant authorities as required.

3. Risk Management

· Perform risk assessments for customers, agents, and transactions to identify potential AML/CFT or fraud risks.

· Develop and implement controls to mitigate compliance risks, including transaction monitoring systems and real-time screening tools.

· Ensure proper record-keeping of compliance activities for the stipulated period as per MAS regulations.

4. Policies, Procedures, and Training

· Develop, update, and enforce compliance policies and procedures specific to the remittance business.

· Provide training to employees and agents on compliance requirements, AML/CFT regulations, and ethical business practices.

· Conduct periodic internal audits to ensure adherence to compliance policies and rectify any gaps or breaches.

5. Transaction Monitoring and Reporting

· Perform ongoing transaction monitoring to identify patterns of unusual activity or behavior.

· File suspicious transaction reports (STRs) with the Suspicious Transaction Reporting Office (STRO) as necessary.

· Maintain records of transactions exceeding the threshold under MAS and FATF guidelines.

6. Licensing and Onboarding

· Assist with applications, renewals, and variations of remittance-related licenses as required by MAS.

· Ensure all agents and sub-agents meet compliance standards during the onboarding process.

7. Engagement with Stakeholders

· Liaise with regulatory authorities, such as MAS and STRO, as well as law enforcement agencies when necessary.

· Serve as the key point of contact for compliance-related inquiries from internal and external stakeholders.

Requirements

· Qualifications: Bachelor’s degree in Law, Finance, Accounting, or a related field. Professional certifications such as CAMS, ICA, or equivalent are a plus.

· Experience: At least 2 years of relevant experience in compliance, AML/CFT, or a related role, preferably in the remittance or payments industry.

· Knowledge: Strong understanding of MAS regulations, the Payment Services Act, FATF standards, and AML/CFT practices.

· Skills:

o Excellent analytical and investigative skills.

o Strong communication and interpersonal skills.

o Proficiency in compliance tools and transaction monitoring software.

· Attributes: High level of integrity, attention to detail, and a proactive approach to problem-solving.

Deliver quality customer service:

1. Deliver quality customer service and frontline assistance by sharing useful and correct information and advice to stakeholders such as callers, walk-in residents, contractors, etc., to create a positive and satisfying customer experience.
2. Handle outbound calls and respond to inbound call enquiries in a polite, timely and accurate manner.
3. Manage feedback, complaints and services requested by the residents professionally and liaise with the relevant departments to follow-up on outstanding matters. Escalate the incident to your superior if there is no resolution.
4. Attend to all correspondences on the usage or booking of common properties including all recreational facilities, on behalf of the Town Council following company policies and procedures. Tracking and ensure payment for booking of facilities. Follow-up on deposit refund.
5. Assist and work closely with the Property team in tracking the daily, weekly, and monthly maintenance and bulk refuse schedule, improvement and upgrading works timeline, deployment, resources arrangement and IEMS cases (where applicable).
6. Booking of bulky removal appointment and making any related changes.

Finance support:

1. Collect and manage the funds payable to the Town Council via different payment methods, e.g., cash, nets, credit card.
2. Handling of S&CC related inquiries.
3. Coordinate and handle permit and waiver applications and appeals.

Administrative support:

1. Issue notices to vehicle owners or tenants or relevant parties to comply with or remedy a breach of any Town Council’s bylaws (BES). Follow-up on status and closure.
2. Perform administrative duties such as prepare courier bag, prepare letters to residents, mailing, inventory of pantry/ office supplies, etc.
3. Maintain proper records and files of documents, drawings, and materials, collection transactions, pertaining to Town Council matters.
4. Prepare end day reporting, e.g. number of permits.

Cross deployment/ others:

1. Be ready to be deployed to either the call center, cashier, or reception/ counter station across all offices (where necessary) to ensure smooth business operations.
2. Any ad-hoc duties assigned by your supervisor.

Requirements:

• Min GCE O Level in any field with 1 year of administrative support experience
• Has an eye for detail and possess a dynamic, committed attitude with strong sense of initiative
• Knowledge of Microsoft Office

The role

This is primarily an IT Support Officer role with additional responsibilities for office matters. The role will be mainly responsible for providing Level 1 IT support, ensuring smooth technical operations, and promptly addressing user issues. Additionally, this role includes overseeing office-related matters and supporting business operations as needed.

Time split for duties:

• Help Desk Duties 8.00 AM - 2:30 PM
• Office Duties 2:30 PM – 5.00 PM

Key responsibilities

Level 1 IT Support (Primary Role) daily 8:00am to 2:30pm:

• IT Support/help desk dutiesIncident administration
  User account deployment
  User security access changes
  End user assistance
  
• Deployment and administrationEnd user equipment
  IT consumables
  Print/scanning
  Voice mobile/fixed line
  
• Investigation, reporting and fault service callsPC / Peripheral hardware / software
  Server / Network Service
  
• 3rd party vendor support liaison
• Some out of office hours support, on call duties and limited travel may be required

Office Manager (Secondary Role) daily 2:30pm to 5:00pm:

• Oversee office maintenance and supplies
• Coordinate logistics, including local couriers and hotel accommodations
• Helping office events and gatherings
• Assist with data entry, document stamping, and sending out general emails.
• Provide administrative support, including meeting coordination and report preparation.

RTO RESPONSIBILITIES:

· Assist QPs, Client on site to ensure that all works comply fully with regulatory and client's requirements.

· Work closely with QP(Str), QP(Arch), Client's Project Manager, EHS and other key project stakeholders, regulatory authorities and contractors to provide planning, monitoring, supervision, reporting and communicating/ escalating site non-compliance, quality, unsafe and potential delay.

· Assist to implement and sustain the site supervision quality & safety assurance system.

· Carry out supervision of structural, civil and building works by identifying any non-conformity of contractor's works on site.

· Understand drawings & contract documents in carrying out the works.

· Carry out regular site checks on contractor works & ensure compliance with technical requirements and health and work safety in accordance with MOM regulation.

· Ensure that proper site documentation for ongoing works, site meetings, safety records, method statements, shop drawings, as built submissions etc., are well managed. Weekly site progress report, including activities, tracking against schedule and list of non-compliance etc.

REQUIREMENTS:

- Diploma in C&S Engineering from an institute accredited by the Professional Engineers Board, Singapore

· Must be accredited as a Resident Technical Officer with BCA/IES/ACES

· Minimum 5 years of C&S and architectural work experience in supervision of industrial development with good knowledge of structural and building works, precast structures, structural steel, post-tensioned and local construction practices.

· Proficient in Microsoft Office and Excel.

· Good supervisory skills.

· Good team player.

- Working site located at Seletar Aerospace Park;

Job Summary:

Successful candidate will carry out service and maintenance works for security systems at clients’ premises, including but not limited to Integrated Security Management Systems, Card Access Control Systems, Intrusion Detection Systems and CCTV systems.

Responsibilities:

• Execution of service and maintenance workflow.
• Liaise closely with client representatives on all service/maintenance related issues.
• Assisting the supervisor in employing teams on service deliveries and distribute responsibilities.
• Manage day-to-day client interactions and expectations for optimal results.
• Provide support to supervisor in ensuring the timely delivery and completion of troubleshoot and service/maintenance of security systems at clients’ premises.
• Familiarise yourself and deliver customer satisfaction base on each client's business, organization and objectives.
• Ensure that works carried out are in compliance with the Workplace Safety and Health Act.
• Perform any other technical tasks as and when required.

Requirements:

• Min Nitec in Electrical/Electronic Engineering with at least 2 years working experience.
• Knowledge and hands-on experience in security systems such as Integrated Security Management Systems, Card Access Control Systems, Intrusion Detection Systems and CCTV systems is a must.
• Knowledge in IT/Network/Server is an added advantage.
• Good interpersonal and problem solving skills.
• Independent, self-motivated individual whom is able to work under minimum supervision.
• Class 3 driving license

Job Description

• Respond to all incoming calls regarding the customers’ issues especially relating to termination requests and turn them into contract renewal.
• Answer all incoming calls promptly and effectively in an efficient and professional manner.
• Document all calls and actions taken into system ensuring that all updates and amendments are accurate.
• Follow through and take ownership on all queries from customer where possible.
• Work towards KPI set by Leader.
• Able to work unsupervised and maintain professionalism.
• Good incident knowledge in the market as a reference to overturn a termination request relating to security needs in homes and businesses.
• Take all practical steps to ensure your own health and safety at work, and the safety of others in the workplace.

Requirements

• 1-2 years’ relevant experience within a call centre working environment in banks / telcos preferred
• Min. Nitec in office administration
• Experience with Microsoft Office and able to demonstrate diligence and meticulous traits
• Possess customer centric qualities
• Good interpersonal & phone communication skills.
• Bilingual in English and Mandarin (to liaise with mandarin speaking associates)
• Able to commence work on short notice
• Strong understanding how subscriber life cycle works
• Passion in learning new skills, product, technical knowledge
• Shows tenacity in finishing, especially in the face of resistance
• Pursues everything with energy, drive, and a need to finish
• Strong team player with strong teamwork capability

Job Description

• Provide a warm welcome to guests with appropriate introduction.
• Coordinate guest requirements with other departments and follow up to ensure all queries are handled to maximum satisfaction.
• Collect any information about guests’ plans, pre-reservation services, special dietary requests, allergies or other safety conditions and coordinate with concerned departments to ensure guest experience is memorable.
• Ensure guest details are well checked and input into the system.
• Check all information on registration card and cross check with correspondence for accuracy.
• Ensure all guest documents are filled, registered and confirmed by the resort management.

Requirements

• Strong team mentality, and willingness to be of assistance as required.
• Able to work rotating shifts including weekends and public holidays
• Must be able to stand for long periods of time.

Roles & Responsibilities:

HR

· Recruitment which includes placing job advertisements, interviews arrangement, references and background

check.

· Preparation of appointment/confirmation letter, insurance claims for Hospital & Surgical and Work Injury

Compensation.

· Promoting the company’s reputation and attractiveness as a good employment opportunity.

· Keeping up to date on current employment legislation and regulations and enforcing them within the company.

· Organize and maintain personnel records, enter new data, and update employee data in internal HR databases.

· Prepare various HR documents, including new hire guides, employment contracts, compensation lists, etc.

· Ensure the smooth execution of employee on-boarding and off-boarding processes.

· Ensure timely and accurate submissions for all government related claims, e.g. Childcare Leave,

Maternity/Paternity Leave, makeup claims.

· Assist in monthly claims

· Any other ad hoc duties as assigned from time to time.

Administrative

· Attend & greet the guest, serve beverages or meals when necessary.

· Keep stock of office supplies and place order when necessary.

· Printing and order business cards when necessary.

· Training and course arrangement

· Handle and oversee all travel arrangements (air travel, accommodation, etc), and operations, manage

relationships with travel agencies, hotels, and travel service providers.

· In charge of General Administrative duties and office maintenance matters.

Requirements:

· Diploma or Degree in Human Resource with 3 – 5 years of relevant experience in HR

· Display good understanding and knowledge of Singapore Human Resource practices, employment laws and

regulations.

· Proficient MS Office Applications (e.g. MS Excel/Word/PowerPoint)

· Excellent written and verbal communication skills

· Must be hands-on (the team is lean), able to fit well in an international environment

· Simple accounting knowledge will be an advantage.

· Able to handle confidential information with integrity.

· Team player, responsible, positive learning attitude, good communication and interpersonal skills.

We offer an attractive remuneration package and fringe benefits with excellent career development opportunities in a global organization.

We are an equal opportunity employer. Applications from all qualified candidates are welcome.

All information provided by applicants will be used for recruitment related purpose only and will be handled in strict confidence by authorized personnel. Only short-listed candidates will be notified.

MAIN DUTIES AND RESPONSIBILITIES:

Administrative Duties:

a. Church Weddings:

• Coordination/Oversee church weddings bookings:

i. Handle enquiries on requests for church wedding bookings and

respond to feedback received.

ii. Liaise with relevant stakeholders to coordinate the wedding rehearsals and bookings.

iii. Provide brief/share the protocol and policies for weddings held in church.

iv. Distribute any wedding programmes/leaflets as required.

v. Ensure all wedding logistics have been arranged with the relevant parties; including sending of reminders.

• Prepare/update Standard Operating Procedure (“SOP”) and checklist for church weddings.

b. Staff Contact List:

• Update the staff contact list information on a timely basis.

c. Rostering of ushers for church services:

• Liaise with chief ushers and maintain roster of ushers for services; including communicating and following up on any changes.

Receptionist Duties:

• Handle incoming telephone calls, messages and direct to relevant parties/ escalate feedback to the relevant department when necessary.
• Provide a professional and customer-focused service to all visitors to the church office and escort them to the meeting room, and/or to see the relevant parties as required.
• Ensure that visitors to the church are served refreshments/beverages and meeting rooms are kept clean, organized and presentable at all times.
• Assist in making room bookings and arrangements when required.
• Handle all incoming and outgoing, local and international mails & courier deliveries (including distribution of all documents/parcels to the addressed recipients)
• Manage the regular servicing schedule for the mail franking machine to ensure that it is well-maintained and in good working condition.

Others:

• Provide back-up for L2 receptionist when team member is away/on leave.
• Keep a record of church attendance for all services.
• Provide back-up for managing and ordering of office stationery.
• Any other ad hoc duties as assigned by the supervisor and/or Pastor-in-Charge.

QUALIFICATIONS:

• Minimum Diploma holder and above or equivalent.

RELEVANT EXPERIENCE AND SKILLSETS:

• At least 2-3 years relevant experience in office administration duties/reception duties. Additional experience with event management will be preferred.
• Able to work independently under minimal supervision.
• Strong customer-service mindset and displays professionalism in responses.
• Strong interpersonal/people and communication (written & verbal) skills; with demonstrated professional phone etiquette skills and ability to manage various stakeholders (internally & externally) across levels.
• Strong organizational and administrative skills with the ability to multitask effectively and maintain attention to detail. Able also to problem-solve and works well under pressure to meet deadlines.
• An innovative/resourceful team player, self-motivated, pro-active, friendly and easy to approach.
• Proficient in Microsoft Office suite of applications.

About Us

DFI Retail Group (the ‘Group’) is a leading pan-Asian retailer. At 30th June 2023, the Group and its associates and joint ventures operated over 10,700 outlets and employed some 218,000 people. The Group had total annual revenue in 2022 exceeding US$27 billion.

The Group provides quality and value to Asian consumers by offering leading brands, a compelling retail experience and great service; all delivered through a strong store network supported by efficient supply chains. The Group (including associates and joint ventures) operates under a number of well-known brands across food, health and beauty, home furnishings, restaurants and other retailing.

DFI Retail Group is a member of the Jardine Matheson Group.

The Role

• Patrol all areas of the property. Monitor compliance with standard operating procedures. Identify and report safety concerns to maintain a safe work environment.
• Inspect facility, equipment and access points to determine that all are in good order.
• Monitor footage from surveillance cameras, assess and maintain compliance and safety.
• Verify proper functioning of physical security systems.

About You

• Minimum GCE ‘O’ Levels
• Experience in the loss prevention work would be an advantage
• Proficiency in Microsoft Office would be an advantage
• Able to work on weekends, public holidays and perform shift duties

Benefits

• Team Member Discount
• Subsidized Medical and Dental Benefits
• Training Opportunities
• Career Advancement

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