We take great pride in delivering impeccable hospitality at the Hotel Miramar Singapore. Our well-equipped hotel is dedicated to providing modern, comfortable living and unparalleled friendly service. Our exceptional location is also one of the many reasons people choose to stay with us. We offer opportunities for career stability and advancement. We welcome you to join us!

The ideal candidate is a motivated, well-organized individual who has a deep understanding of prospecting and developing strong relationships with customers.

Highlights:

• Attractive Salary Package with AWS and Performance Bonus
• Staff meals, dental and medical benefits, birthday voucher, F&B discounts, and complimentary season parking for staff.
• Career Progression
• Training Opportunity

Job Description:

• To perform lobby, patrol and escort duties.
• To respond to needs of guests and request of departments/ or staff for security assistance.
• To check on carpark for suspicious activities.
• To issue security passes to contractors.
• Any other ad-hoc duties as assigned.

Requirements:

• 6 days work week.
• Singaporeans and PR only.
• Valid Security License issued by PLRD/SIRD.
• At least 1 year of experience in a similar capacity in the Hospitality industry.
• Positive attitude and able to take responsibility.
• Able to communicate clearly and work in a team.
• Able to work on rotating shifts, weekends and public holidays.

HOW TO APPLY:

We want to hear from you! Interested candidates are invited to email your updated resume by 4 Jan 2025.

Walk-In (Singaporean/Permanent Resident only) :

You can visit the HR Office at Hotel Miramar any time from Monday to Friday, between 10:00 AM and 4:00 PM. Find us at room #02-25.

*Ensure your resume provided to us does not contain your full NRIC number during your job application. Only short-listed candidates will be notified

• Conduct inspection on Soil investigation and instrumentation works
• Carry- out supervision and coordination on-site to meet the project schedule
• Conduct inspection in Installation of ERSS works, D-wall, Site Investigation, Shotcrete, Rockbolt, controlled blasting , Soil Instrumentation works.
• Carry out full-time standing supervision of Ground Investigation Works
• Maintain appropriate documentation of site work progress, instrumentation readings, and fieldwork records/logs on a daily basis
• Constantly assess the impact of the ground investigation works on site and liaise with the Contractor to mitigate any risks to dam safety when deemed necessary
• Coordinate with local authorities as and when necessary
• Shift work - Day and/or Night
• Location - Various jobsites

Our esteemed client, an established MNC, is searching for a Finance Officer:

Job Responsibilities:

• Maintain an up-to-date billing system and generate accurate invoices in a timely manner.
• Ensure invoices are sent to customers promptly.
• Follow up on payments to ensure timely collection and proper allocation.
• Perform account reconciliations.
• Conduct billing, collection, and reporting activities within specified deadlines.
• Monitor customer accounts for non-payments, delayed payments, or irregularities, and take appropriate actions.
• Maintain accurate and updated customer records in the database.
• Reconcile accounts and resolve payment discrepancies.
• Follow established procedures for processing receipts and cash handling.
• Process payments and prepare bank deposits efficiently.
• Investigate and resolve customer queries in a professional manner.
• Address inquiries from customers and relevant stakeholders promptly.
• Undertake other duties or projects as assigned by the immediate supervisor.

Job Requirements:

• Minimum of O-Level qualification or a certificate in accounting or bookkeeping.
• 1-3 years of experience in accounts receivable and general accounting.
• Proficiency in Microsoft Office applications (Excel, Outlook, Word).
• Knowledge of relevant ERP systems (e.g., Esker, Microsoft Dynamics 365).
• Familiarity with regulatory standards and compliance requirements in accounting.

Additional Information:

• Salary: Up to SGD 2,600 + AWS +VB (1-2 Months)
• Working Location: Tuas Cresent
• Working Hours: Monday to Friday, 8:30am - 05:30pm

kindly click on "APPLY NOW" or send in your resume in MS Word format to

[email protected]

*We regret that only shortlisted candidates will be notified*

TSTAR Recruit Pte Ltd| EA Licence No:22C1039| Co.Reg.No.202207088Z| EA Registration No.: R1767370 (SIA KAI SING)

JOB DESCRIPTION:

•Conduct monthly scheduled and ad-hoc WSH inspection across various sites.

•Conduct Internal Audit for Integrated Management System (ISO)

•Attend regular WSH Audit conducted by client’s and follow-up with site teams on the rectifications.

•Conduct incident investigation and advise on follow-up actions

•Proactively identify hazards and advise on Corrective and preventive actions

•Carry out risk management audit on contractors

•Routine checks on WSH Document submissions across various contracts and advise on lapses and amendments required.

•Carry out regular WSH briefing/ trainings to various site teams

•Attend WSH and Risk Management meetings and provide updates on site WSH status.

•Issue Work Authorization Forms after checks on contractor safety documentations.

•Implementation of Permit-to-work system across various sites/ contracts

•Carry out noise monitoring at various sites and advise on noise reduction measures.

•Promote WSH values and principles through communication, consultation and engagement with internal and external stakeholders through meetings, dialogue and/ or trainings.

•Lead and implement EHS improvement activities arising from corporate EHS and site leadership directions.

•Perform WSHO assigned duties in accordance to client’s contract requirements.

JOB REQUIREMENT:

Must be a Registered Workplace Safety & Health Officer with Minimum Advance Diploma in WSH.

We regret that only shortlisted candidates will be notified.

Thank you for applying.

Compliance Officer

Responsible for all aspects of compliance matters, related activities and projects. This will include the front, middle and back office processes, investment parameters and policies, marketing material reviews, the implementation of a compliance monitoring program and the provision of guidance and ad hoc advice to business units.

Roles and Responsibilities:

• Primary liaison and point of contact to the MAS and all other relevant regulatory authorities and enforcement bodies to clarify and resolve compliance issues
• Regulatory notification on suspicious transactions, conduct investigations and oversee resolution
• Regular reporting to the MAS and internal stakeholders and maintains the Representative Framework (RNF), including misconduct and fit and proper reports
• Monitor, research and assess impact of regulatory changes and developments on internal processes and framework and implement enhancements
• Periodic review of compliance policy and all other manuals to ensure relevance
• Support new business initiatives to assess potential compliance risks
• Handles internal and external audits and inspections
• Reviews marketing materials, including prospectuses before dissemination and lodgement with the regulators respectively
• Conducts training on compliance and regulatory matters to all staff
• Acts as MLRO and reviews CDD and KYC assessment for client on-boarding and periodic review on existing clients
• Reviews Enterprise-risk assessment (ERM) and report status and findings to stakeholders
• Perform periodic coding analysis in the trading system to ensure rules and constraints are effective and up-to-date
• Monitor and address pre and post-trade alerts in trading system to ensure sufficient controls are in place
• Enhance controls and processes to ensure compliance with investment restrictions
• Handle other tasks assigned by the supervisor

Requirements:

• Bachelor or above degree in Law or any relevant qualification
• Knowledge of investment industry and international financial markets, preferably holding audit, law, and Compliance background
• At least 5 years of Compliance experience with asset management companies/financial intermediaries
• Strong knowledge of local regulatory requirements and latest developments
• Strong English language skills and written/verbal communication skills
• Knowledge of Bloomberg, CMGR, Excel
• Ability to demonstrate a high degree of initiative and a strong commitment to meeting deadlines
• Excellent organizational, prioritization and time management skills
• Ability to work under stress and meet tight deadlines
• Good verbal and written communication skills in English are essential. Proficiency in Mandarin and French will be a strong advantage.

At Shangri-La Singapore we are a heart-warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We strive to be the preferred employer by providing great benefits, tranquil and sincere working environment, work-life balance and effort recognitions.

Set in 15 acres of lush greenery just minutes from the vibrant Orchard Road shopping belt, the Shangri-La Hotel, Singapore is a tranquil, sophisticated urban retreat whether travelling for business or leisure. It features 792 luxurious guestrooms and suites across three distinct wings, which include unique family-themed rooms, supported by a host of dedicated family-focused amenities.

We are looking for a Reservations Officer to join our team!

Key Responsibilities:

• Handling reservations inquiries via phone, email, and online platforms.
• Providing information about room availability, rates, and packages to potential guests.
• Assisting guests in making reservations, modifications, or cancellations.
• Ensuring accurate and timely entry of reservation data into the booking system.
• Providing excellent customer service to enhance guest satisfaction.

Requirement:

• Previous experience in a similar role within the hospitality industry is preferred.
• Strong communication skills, both verbal and written.
• Exceptional customer service and interpersonal skills.

Job Description:

Roles & Responsibilities:

• To support day-to-day operations in warehouse, monitor and coordinate deliveries and shipment.
• To prepare all documents required for inbound and outbound cargos
• To report and inform customers or any cargo discrepancies
• To perform receiving process for all inbound cargos
• To assist on customers’ inquiries via phone call or email.
• To ensure all inventory transactions are completed within the timeline and maintain stock accuracy.
• To send daily/monthly inventory reports to clients on a timely basis
• To upkeep and file related documentation on time and accurately. (E.g. Goods receipt notes, shipping documents and inventory records etc)
• Perform warehousing standards for quality management systems
• Formulate business process solutions to innovate current business processes
• Any other ad hoc duties assigned

Requirements:

• Relevant working experience in the logistics industry
• Ability to work in a dynamic and fast-paced environment while maintaining a positive attitude and providing exemplary customer service
• Possess communication skills
• ITE certificate or Diploma holder
• About 2 years of working experience
• Demonstrate ability to handle work professionally, independently, and efficiently with people person mindset
• Possess effective organizational and follow-up skills, paying attention to detail
• Good interpersonal skills and able to interface with all levels, internally and externally, in a professional and responsive manner

Job Description

• Industry/ Organization Type: Security System Service Provider
• Position Title: Customer Service Officer
• Working Location: East (Nearest MRT: Tai Seng)
• Working Hours: 5 days (Monday-Friday, 9 am-6 pm)
• Salary Package: Up to SGD 2400 + Variable Bonus
• Duration: Contract (Yearly renewable)

Key Responsibilities

• Making & receiving customer inquiry calls
• Handling customer complaints and Responding to customer reviews
• Collecting & analyzing customer feedback
• Support software training & software installation with customer
• Intervention driver fatigue cases for commercial bus & SME companies
• Assist in the retrieval of camera footage for customers
• Prepare usage report for sales team for grants claim
• Prepare telematic reports for customers to improve driver behaviours & help reduce accident cases
• Data analytics for software & product accuracy
• Back-end QC check for new vehicle installation project
• Observe & monitor for server performance
• Arrange Company product installation or maintenance booking with the customer

APPLY NOW!!!

• Min. Diploma
• Min.1 year of working experience in a customer service role
• Able to answer a high volume of calls or emails daily

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66269 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

​Our client is a global leader in gateway services, who is seeking to recruit a Security Officer (Airport). This position is based in Singapore.

Security Officer (Airport)

Responsibilities

You will be responsible for providing security services at the airport and key installation areas, such as safeguarding and protection of assets. Your role includes:

· Perform CCTV and Control Room monitoring duties.

· Undertake screening of baggage and personnel.

· Perform X-ray screening and access controls.

· Perform guarding and patrolling of installations.

· Any other duties as assigned.

Job Requirement:

· Valid PLRD Security license (Must be licensed as a Security Officer (SO) and are already in possession of a valid SO ID cards)

· Proficient to communicate in English

· Normal colour vision

· Able to work on rotating shifts

· Able to take on assignments at various locations based on Company's discretion

JJ Consulting Services

EA Licence No.: 12C6207

Applicants are invited to send in a MS Word resume to [email protected] stating position applying for/present/expected salaries and earliest available date.

We thank all applicants in advance and regret that only short listed candidates will be notified.

Responsibilities:

• Communicate with customers, understand their needs and attend to their queries
• Handle and resolve customers’ feedbacks and concerns
• Ensure a wonderful salon experience for our customers to increase customer retention
• Handling phone enquiries with etiquette
• Serving light refreshments to customers and attending to their needs
• Schedule customers’ appointments and other ad-hoc duties as assigned
• Gather customer satisfaction levels and feedback on customer services for continuous improvement
• Provide feedback and ideas to improve operations and enhance customer experience
• Comply with data protection regulation and organizational security procedures for customer registration and credit and cash transactions

Qualifications & Requirements:

• Well-groomed and maintain a professional self that suits our salon image
• Good and precise communication skills
• Service oriented and passionate about serving customers
• Prior experience in the beauty line would be advantageous

The M&E Officer need to manage the "M&E process" which can include multiple task and people.

• Performing checks on the M&E materials/works to ensure that the final touch-up works are ready for inspections.
• Good knowledge of construction quality control/assurance
• Conducting regular inspections to ensure works are in compliance with method statements (in accordance to BCA’s Good Industry Practice)
• Monitoring the performance of maincontractor workers for all trades and ensure any defects are properly rectified
• Supervising M&E maincon works and ensure main-contractor’s progress in accordance to schedule set
• Any other duties as may be required by the Company.

Job Requirements

• Diploma or Certified in construction related field.
• Minimum 5 years’ experience in construction projects.
• Able to work independently and possess strong leadership quality
• Require working on site experience
• Related safety course certificate
• Ability to use measuring devices like gauges, meters,calipers etc.

Job Responsibilities

• Call Customer to remind on overdue payment (Provide information of payment amount and due date to minimize risk exposure)
• Negotiate with customer on repayment if they are unable to fulfill payment obligation
• Attending to customer’s account enquiries and rendering prompt services on their request
• Follow up with customer via various communication tools (E.g telephone, sms, letters etc)
• Update conversation with customer in collection system
• Working together with supervisors in solving irregular cases

Job Requirements

• Making calls in the range of 200 to 250 daily
• Meeting and exceeding KPI set by management
• Assist in Ad-Hoc restructuring projects (Eg. Post moratorium exercises, payment extension/deferment programs etc)
• Customer Focus, Good Team Player & Results Driven, has integrity in her/his area of work, Independent, Responsible & Committed
• Able to multi task and work on demand
• Knowledge in Microsoft Words, Excel & Powerpoint.
• Good Interpersonal and Communication Skills, Good Analytical Skills, Good Negotiation Skills, Good Writing Skills

Responsibilities:

• Communicate with customers, understand their needs and attend to their queries
• Handle and resolve customers’ feedbacks and concerns
• Ensure a wonderful salon experience for our customers to increase customer retention
• Handling phone enquiries with etiquette
• Serving light refreshments to customers and attending to their needs
• Schedule customers’ appointments and other ad-hoc duties as assigned
• Gather customer satisfaction levels and feedback on customer services for continuous improvement
• Provide feedback and ideas to improve operations and enhance customer experience
• Comply with data protection regulation and organizational security procedures for customer registration and credit and cash transactions

Qualifications & Requirements:

• Well-groomed and maintain a professional self that suits our salon image
• Good and precise communication skills
• Service oriented and passionate about serving customers
• Prior experience in the beauty line would be advantageous

Responsibilities:

• Manage, mentor and coach the relevant team members to achieve quality and productivity for optimal customer experience
• Train and upskill new and existing team members of the team, and provide actionable feedback
• Work closely with the senior management team to design & curate procedures for the best user experience.
• Attend and welcome visitors and customers by providing satisfactory customers service
• Maintain customer records and monitor their appointment
• To professionally and satisfactorily resolve customer complaints pertaining to products and services
• To Implement & improve customer retention practices
• To encourage a positive and cozy environment for the customers
• Assist in other area, if needed from time to time

Qualifications & Requirements

• Customer service enthusiast
• Prior experience in the customer service field
• Professional looking and well-groomed to the standards set
• Proficient communication skills
• Customer Service oriented and passionate about serving customers
• Ability to stay calm in any given situation
• Possess some degree of digital literacy
• Prior experience in the beauty line would be a plus

Our client is actively searching for a Senior Professional Officer, Safety to join their team!

If you are a dynamic individual seeking a new career opportunity, read further!

The responsibilities of this role are:

• Design and teach labs & practice modules.
• Mentor students in Capstone Projects and the Integrated Work Study Programme (IWSP).
• Lead or co-lead innovation projects with industry.
• Manage labs and equipment to support academic programmes and applied research.
• Ensure safety in labs.

The ideal candidate will need to have the following qualities and experience:

• A good degree in Engineering or a related field. Masters, PhD and/or relevant professional certifications will be advantageous.
• Deep technical specialist with 15 years of working experience in Environment, Health and Safety with relevant domain expertise and industry experience, safety processes, SOPs, risks assessment in one or more of the following areas is required:Chemical – Chemical, Process safety, proper disposal of chemicals, etc.
  Biological – Proper handling of microbes, etc.
  Electrical – Proper handling of heavy current, high voltage supply and equipment, etc.
  Mechanical – Proper handling of heavy, sharp tools, operation of machinery, etc.
  Civil – Proper handling of heavy tools, samples/parts and machinery, design for safety, etc.
  
• Deep, hands-on competence and understanding in safety related matters.
• Have strong technical competence in safety management system, safety processes, SOPs, risks assessment, hazard identification, safety training, safety culture, regulation, etc.
• Operational Knowledge in unit operations (for e.g. Heat Exchanger, Distillation Column, Reactors, Cooling Tower etc).
• Practical knowledge of Quality Management Systems and Engineering standards including but not limited to ISO9001, OSHA and BSI etc.
• Extensive experience and knowledge of industry practices to bring industry perspective to the University
• Keen interest in innovation projects, with demonstrated ability in developing solutions to technical problems.
• Strong supervisory skills and enjoy working closely with students in an educational environment.
• Demonstrate proficiency to keep abreast of development in the field and pursue professional certification programs. Possess industrial certifications in relevant areas will be an added advantage.

CTES Consulting PTE LTD

EA License No.: 07C3481

EA Personnel Registration No.: R1104237 (Jaclyn Tan)

An exciting career awaits the right candidate! Click "Quick Apply" to register your interest now.

All applicants' CV will be treated with the strictest confidentiality. We regret to inform that only shortlisted candidates will be contacted.

Responsibilities:

• Communicate with customers, understand their needs and attend to their queries
• Handle and resolve customers’ feedbacks and concerns
• Ensure a wonderful salon experience for our customers to increase customer retention
• Handling phone enquiries with etiquette
• Serving light refreshments to customers and attending to their needs
• Schedule customers’ appointments and other ad-hoc duties as assigned
• Gather customer satisfaction levels and feedback on customer services for continuous improvement
• Provide feedback and ideas to improve operations and enhance customer experience
• Comply with data protection regulation and organizational security procedures for customer registration and credit and cash transactions

Qualifications & Requirements:

• Well-groomed and maintain a professional self that suits our salon image
• Good and precise communication skills
• Service oriented and passionate about serving customers
• Prior experience in the beauty line would be advantageous

• Attractive Basic Salary: From $3300 Per Month
• Location: Marina Bay Sands
• Full-Time Permanent Role – 5-Day Work Week, 44 Hours (Shift Work)

We are seeking a highly skilled and professional Security Officer to join our team at Marina Bay Sands, one of Singapore’s most renowned luxury retail locations. This is an exciting opportunity to work with a leading luxury brand where you will contribute to maintaining a secure, welcoming environment for our esteemed customers and ensure the safety of high-value merchandise.

Key Responsibilities:

• Manage store access control and greet customers.
• Perform routine inspections of the premises and surrounding areas to ensure safety.
• Monitor the premises through surveillance systems, ensuring constant security coverage and prompt detection of suspicious activities
• Escort products and individuals when required, ensuring safe and secure handling of merchandise and high-profile clients.
• Respond promptly to security breaches, incidents, and emergencies, ensuring the safety of customers, staff, and assets.

Key Requirement:

• Minimum of 3-5 years of experience in security or safety management.
• Extensive experience and understanding of applicable regulatory requirements including the systems approach to safety and risk management
• Strong understanding of local security protocols, procedures, and practices.
• Detailed knowledge of local security requirements procedures and practices
• Strong analytical and problem-solving skills
• Willingness to work rotating shifts, including weekends and public holidays.

If you have a strong background in security and are looking to work in a dynamic luxury retail environment, apply today to be part of our professional team.

EA Personnel : R24124899

EA Licence : 22C1376

Admin Officer

Assist in handling and maintaining proper records of feedback or complaints received from the residents.

Assist the CM to attend Section 47(1)(c) notice and update strata roll upon receipt of notice of transfer

Assist the Condominium Manager in petty cash management and collection of payment by residents on daily basis, including daily account closing.

Update trust accounts periodically of all transactions for the contributions, facilities' charges and deposits for receipts issuance to residents.

Manage the booking of estate facilities such as BBQ pits, tennis courts, function room etc. according to House Rules, By Laws and Standard Operating Procedures.

Establish and maintain proper filling systemt to ensure smooth documentation and adminstration of the estate.

Carry out regular of the content of the notice board(s).

Maintain inventory of office stationery and equipment maintenace record and perform general adminstrative duties.

Co-ordinate council meetings and annual general meetings as instructed by the Condominium Manager.

Any other duties assigned by supervisor / manager.

Your are expected to be a determined and hardworking individual.

If you have no relevant experience or is a housewife, we expect you to learn fast and adapt quickly.

**And you must have a preference to work from home.

Job tasks include:

- communicating with new prospects and arrange sales appointments

- follow up with existing clients to ensure they are happy with our service

- coordination work between sales and administration service

- you are expected to work FROM HOME, so you must be disciplined and independent.

JOB DESCRIPTIONS

• Assist in administrative duties pertaining to student and course registration matters.
• Provide professional service and advice to achieve customer satisfaction.
• Assist customers with their queries and concerns with a service-oriented attitude.
• Actively promote the organisation’s programmes to prospective customers in a professional manner.
• Assist and follow-up with prospective or existing customers to promote new subjects and courses.
• Work towards company sales targets and to maximise retention
• Handle customers enquiries, enrolment, payments and maintain accurate files for auditing.
• Establish a good rapport and build relationships with both prospective and existing customers.
• Assist Centre Manager in other duties.
• Attend company’s meetings when required.
• Any other tasks as assigned from time to time.

REQUIREMENTS

• Minimum ‘N’ Level
• Able to commit on both weekends
• Professional attitude and appearance
• Strong interpersonal and communication skills
• Proficient in technology and computer literate with MS Office
• Self-driven, independent, team player with strong service mindset

Job Description:

• Customer Support : Serve as the main point of contact for our customers, handling inbound calls, emails, and messages promptly and professionally. Address customer inquiries, requests, and complaints in a friendly and helpful manner, striving to provide effective solutions and ensure customer satisfaction.
• Order Processing : Receive and process customer orders accurately and efficiently. Collaborate with the sales and logistics teams to ensure timely delivery of orders, track shipments, and communicate any delays or issues to customers proactively.
• Product Knowledge : Develop a strong understanding of our fresh flower inventory, including various types of flowers, seasonal availability, and pricing.
• Relationship Building : Build and maintain strong relationships with our clients through regular communication and personalised assistance.
• Problem Resolution : Handle customer complaints or escalations effectively, investigating the issue, and finding suitable resolutions. Liaise with internal departments, such as quality control or operations, to address customer concerns promptly and ensure continuous improvement.
• Database Management : Maintain accurate customer records, update contact information, and track interactions in our ERP system.

Requirements:

• Good verbal and written communication skills.
• Strong problem-solving and conflict resolution abilities.
• Ability to work under pressure and handle multiple tasks simultaneously.
• Proficiency in using ERP software and other relevant tools.
• Knowledge of fresh flowers, floral industry, or horticulture is advantageous.
• Flexibility to work occasional weekends or extended hours during peak seasons.

1. IT Technical Responsibilities

1. Maintenance, administration and monitoring of Servers
2. Perform Server administration and management of windows servers, VMWare, AD Domain services, AD Certificate services, DHCP, DNS, MS Exchange and Email filtering
3. User account creation and deletion for Windows, Emails, BT, VPN, Messenger and door access
4. Maintenance/ Administration of Network Infrastructure
5. Maintain and update firewall settings
6. Monitor and maintain computer systems and networks, routers, switches, voice circuits, leased lines, telephone lines, etc for the smooth operations of the Company
7. Assist IT Manager in implementing information and cyber security and control structures
8. Handle system backup, storage management and system recovery.
9. Conduct servers backup (daily/weekly/monthly backup)
10. Handle renewal of maintenance services for IT equipment/ software licenses
11. Perform tests and evaluations on new software and hardware
12. Liaise with vendors for IT equipment purchase and technical support
13. Liaise with vendors for new voice circuits, leased lines, data subscriptions, etc
14. Check invoices from vendors & perform cost allocation (Voice circuits & data subscription) for Finance
15. Provide desktop support duties
16. Workstation and trading phone setup for new users
17. Install and configure computer hardware, software, systems networks, printers and scanners, etc.
18. Provide technical support for User Desktops, BT Trading system, voice circuits, etc across the company (in person or over phone)
19. Support of desktop applications like Bloomberg and Refinitiv related applications
20. Troubleshoot hardware and software issues
21. Rollout Windows updates and patches
22. Regular checks for PC and Server OS patches and updates

2. Others

1. Assist in office renovation
2. Shifting of User positions or desk positions
3. Perform duties of an SMO – Safe Management Officer (acting as a back-up for the main SMO)
4. Any adhoc assignments by Management

Requirements:

- Minimum Diploma in Information Technology related field

- Minimum 1 year of experience

- Experience in firewalls, routers and switches configurations

- Experience in MS Active Directory Account, MS Exchange, VMWare and Linux administration

- Meticulous, resourceful, independent, good interpersonal skills and sense of responsibility

- Possess MCSA, MCP, CCNA knowledge and working experience in financial sector will be added advantage

- Good interpersonal skills

- Willingness to work on weekends and public holidays occasionally

Company Description

QSS Safety Products is a safety solutions provider for the workplace and household, and it has a comprehensive range of protective equipment that conforms to major quality standards. Established in 1960, QSS is committed to safety and has won numerous awards and garnered the trust of clients from all over Asia, as well as the UAE, Fiji, and Spain. Our vision is to be Asia's most reputed comprehensive safety solution provider for the workplace and household.

Overall Objectives

Maintain the highest level of customer satisfaction based on business interest and administration. Deliver customer service support to internal and external overseas & local customers to ensure overall customer satisfaction. Promptly process all enquiries, orders, and customer complaints with solutions and company interest.

Core Responsibilities

• To manage and be attentive to priority overseas sales matters and after-sales service. Provide strong support to business development in achieving business development sales targets and higher growth.
• To handle daily inbound calls efficiently to promote customer care and to help customers resolve their queries.
• To handle walk-in customer enquiries in an ethical and informative way to promote QSS’s products, and process the necessary document required.
• To make telesales calls from the company database periodically to promote QSS products. Otherwise, support the field sales team by channelling quotations to clientele upon their request.
• To liaise with overseas customers and shipping agencies and prepare and process sales orders, shipping documents, and other related documents to complete the shipment.
• Coordinate sales activities with overseas customers and the other relevant departments to ensure prompt and accurate delivery of goods.
• To develop a good rapport with overseas and local customers, be knowledgeable of account ownership, be responsive and timely with correspondence and problem resolution, and display a caring attitude.
• To give appropriate, relevant and accurate information to customers. Advise and update customers on inventory, packaging and delivery schedules.
• To be proactive in returning all phone calls and updating any request made by the customers into the system to complete the task without fail.
• Updating of new and required information given by customers such as new product purchase, change of address, person in charge, etc. To ensure an accurate record of required customer information in the system.
• Any other ad-hoc duties assigned by the immediate manager.

Job Requirements

• `O` level in any discipline or relevant experience in sales and marketing.
• Minimum 1 year of working experience in the customer service industry.
• Good interpersonal skills and customer service orientated.
• Competent in Microsoft Office
• Efficient for both English and Mandarin.
• Excellent communication skills and ability to work independently or with minimum supervision.
• Analytical, creative and good problem-solving skills
• A good Team player.

Key Deliverables

• Perform customer service efficiently and effectively. Maintain a higher level of customer satisfaction.
• Analyze and rectify customer concerns using established procedures, and devise programs to improve on existing customer service to the customer before the company's interest.
• Attentive to customer’s complaints, and needs and providing the best knowledge solution.

If you are interested, please submit your resume with your expected salary through the submission link.

What are the advantages of working for our company?

• Opportunity for Training and Career Growth
• Harmonious Culture and Working Environment
• Performance recognition rewards
• Team-bonding activities
• And many more!

1. JOB DESCRIPTION

Job Title

Guest Relations Executive

Job Description & Requirements

Job Summary

Responsible in satisfying hotel guests’ needs through attending to their enquiries and providing solutions and good customer service.

Duties and Responsibilities

• Performs check-ins and check-outs.
• Ensure all reservations are entered in timely and accurate manner.
• Handles guests enquires and complaints.
• Attend to customer's need and ensure customer satisfaction.
• Follow up on email enquiries.
• To work closely with Housekeeping and Maintenance Department
• To carry out our duties and responsibilities assigned.
• This role will report to the Hotel Manager.

Job Requirements :

• Candidate must possess at least Higher secondary/Pre-U/A level/College in Hospitality/Tourism/Hotel Management or equivalent.
• 1 year work experience required.
• Preferably Entry Level specialized in Hotel Management/Tourism Services or equivalent.

The Palawan @ Sentosa

The Palawan @ Sentosa is the Shangri-La Group’s first lifestyle and entertainment precinct on Sentosa Island in Singapore. Designed for visitors to explore, play and bond, the iconic beach playground will be home to several new-to-Singapore leisure activities such as gamified electric go-karting and a floating aqua park. Enjoy unique dining experiences at a terraced beach club, a family beach club and gourmet food trucks poised to provide delicious fare along with the perfect setting for friends and families to relish island vibes.

We are looking for Senior Technical Officer to join our Beach Club team!

As the Senior Technical Officer we rely on you to:

• Maintain electrical and mechanical plant & equipment of the attractions
• Assist in assigned work requests within the attractions
• Highlight technical issues that require attention
• Support Director of Engineering in work requests

We are looking for someone who:

• Has a passion for Engineering
• Understands Engineering equipment
• Enjoys taking on a new challenge
• Willing to work shifts
• Has a Certificate in Engineering or equivalent qualification
• A motivator and a self-starter

We Offer

• 5-day work week
• Learning and Development opportunities for career development
• Medical and insurance coverage
• Special employee discount within Shangri-La Group
• Duty Meals

If you are the right person, what are you waiting for? Click the apply button now and be part of the pioneering team!