Job Purpose:

He / She will assist Maintenance Manager in all operations & maintenance concerns. Maintain good housekeeping in Facilities/Maintenance department; ensure good safety practice and also safe custody of keys, tools, documentation, equipment and other properties belonging to Facilities / Maintenance department.

Job Responsibilities:

Operation and Maintenance

1) Oversee the facilities management within the premises

2) Compiling the monthly utilities report and tabulations

3) Monthly M&E reports

4) Assist to develop and implement of Standard Operating Procedures (SOP) as and where

necessary

Interfacing with the Club Member

5) Providing updates on ad-hoc repair and outstanding issues

6) Attending to Club Member maintenance related feedback or requests

7) Coordinates the preventive and corrective maintenance works schedule with the contract

requirements and team availability

8) Review the contractor's submitted quotations and prepare a formal proposal for discussion with the

maintenance manager

9) Inspect works carried out are proper and in satisfaction

10) Liaising and managing contractors

Leading the on-site technical teams

11) Provide guidance, training and supervision to technical staffs to ensure proper execution of

assigned task

12) Planning of maintenance schedule

13) Review and planning monthly maintenance schedule

14) Oversee all work is carried out timely and smoothly by the staffs

15) Responsible for maintaining proper equipment listing, inspections of the buildings

16) Report on maintenance issues and critical incidence and to supervise contractor &

technician

17) Inspect and check on site that works orders have been carried out accordingly and on time

agreed

18) Carry out preventive and corrective maintenance work

18) Others

· Follow the workplace safety and health system, safe work procedures or safety rules implemented at the workplace.

· Not engage in any unsafe or negligent act that may endanger yourself or others working around you.

· Use personal protective equipment provided to you to ensure your safety while working. You must not tamper with or misuse the equipment.

19) Any other ad-hoc assignments assigned by the Management.

Job Requirements:

Diploma in Facilities Management, Engineering, Estate Management or other relevant qualifications from a recognized institute with minimum 3 years relevant experience.

Skills and Competencies

· Good interpersonal skills

· Team player

· Microsoft Office

· Other relevant certificates will be advantageous

Monthly basic salary ($2,200 - $2,400) + Commission + transport allowance

Responsibilities:

• Report to Business Development Manager
• Carry out daily Sales activities
• Create new customers and some existing customers.
• Build strong relationships and ensure a positive customer experience.
• Achieve sales targets and contribute to team goals.
• New fresh graduate is welcome.

Requirements

• Ambitious and proactive.
• Possess excellent interpersonal.
• Computer literate.

Benefits & Location

Working location: Ubi Techpark

Working hours: 8.30am to 6pm (Monday to Friday)

AWS, Career Progression

Benefits:

• Profit Sharing
• Medical Coverage
• Corporate Discounts for Hotels and Laptops purchase

Responsibilities

• Office Management: Oversee day-to-day administrative tasks, ensuring the workplace operates seamlessly
• Documentation and Filing: Maintain accurate records, organize files, and ensure compliance with company policies
• Calendar Coordination: Manage schedules, appointments, and meetings for team members and leadership
• Correspondence: Handle email and phone inquiries professionally, providing timely responses to stakeholders
• Procurement Support: Coordinate office supply orders, vendor relations, and inventory management
• Event Coordination: Assist in planning and organizing company events, meetings, and training sessions
• HR Administrative Support: Assist in onboarding new employees, maintaining HR records, and organizing employee activities
• Process Improvement: Identify opportunities to enhance administrative workflows and propose efficient solutions
• Support Across Teams: Provide general support to other departments as needed, ensuring collaborative efficiency

Requirements

• Strong organizational and multitasking skills with a keen eye for detail
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint); knowledge of administrative tools
• Excellent communication and interpersonal skills
• Ability to handle confidential information with integrity and discretion
• A proactive attitude and willingness to learn

Key Responsibilities:

• Identify and Generate New Business: Proactively identify potential clients through market research, networking, cold calling, and digital outreach.
• Build and Maintain Client Relationships: Develop and maintain strong, long-term relationships with key decision-makers and hiring managers.
• Consultative Sales: Understand client recruitment needs and offer tailored solutions to meet their staffing challenges.
• Negotiate Contracts: Lead contract negotiations, ensuring mutually beneficial terms for both the company and the client.
• Collaborate with Internal Teams: Work closely with the recruitment team to ensure client needs are met and provide feedback on client preferences and market trends.
• Meet Sales Targets: Consistently meet or exceed monthly, quarterly, and annual revenue targets.
• Market Research: Stay up-to-date with industry trends, competitor activities, and emerging market opportunities to inform business development strategies.

Qualifications:

• Experience: 2-5 years of experience in business development, sales, or account management, preferably in the recruitment or staffing industry.
• Education: Minimum Diploma in Business, Marketing, HR, or related field preferred.
• Skills:Strong negotiation and closing skills.
  Excellent communication and interpersonal skills.
  Ability to thrive in a fast-paced, target-driven environment.
  Proficient in Microsoft Office Suite.
  
• Network: Established network within the recruitment or HR industry is a plus.

*We regret that only shortlisted candidates will be notified*

1. Delivering excellent customer service.

2. Ensure smooth operations to achieve good customer satisfaction.

3. Taking orders, serving of beverages and food to customers.

4. Maintain cleanliness and housekeeping of work areas.

5. Assist in food running where necessary.

Job Requirements:

1. Friendly and enjoys meeting people.

2. Preferably with experience in F&B sector.

3. COFFEE SHOP ENVIRONMENT

4. NIGHT SHIFT

5. Must be able to work on weekends and public holidays.

6. Staff Meal will be provided.

Job Responsibilities:

-Manage the front office at the Management Office and oversee its realization

-Assist Occupants in the booking of facilities and to monitor these bookings including providing reports

-Record receivables and undertake banking services for receivables and when directed to take action against arrears receivables

-Manage the process of invoices/bills received by the Management Corporation

Job Requirements:

-Candidate must possess at least a Higher secondary/Pre-U/A level/College, any field.

At least 1 year(s) of working experience in the related field is required.

-Good customer skills with self-drive

-Able to speak and read Chinese in order to communicate in Chinese language to handle customers queries and request.

-Preferably Junior Executives specializing in Clerical/Administrative Support or equivalent.

MULTIPLE LOCATIONS AVAILABLE

Responsibilities:

• Assist in daily sales activities, logistics, trade, and plant operations.
• Ensure smooth delivery of shipment by working closely with freight forwarders and overseas suppliers.
• Manage logistics operations and outbound shipment planning for products and destinations.
• Liaise with shipping agents.
• Maintain and update inventory records and costing.
• Other ad hoc job duties assigned.

Requirements:

• Good working attitude, meticulous & independent.
• The workplace is located in Tuas, and company transport is provided from Jurong East MRT.
• Candidate must possess at least O Level/Diploma/Advanced/Higher/Graduate Diploma.
• At least 1 Year(s) of working experience in the related field is required for this position.
• Preferably, the entry-level should specialize in logistics/supply chain or equivalent.

About Us:Singapore Ballet (formerly Singapore Dance Theatre) is Singapore’s premier professional dance company, known for its high standards of artistry and rich performances. We stage six seasons a year and run several outreach events to engage new audiences, playing a pivotal role in the cultural landscape of our nation. We are seeking a passionate and creative Marketing Executive to drive audience engagement and support our growth as a leading dance company and premier centre for dance education.

Job Summary:
Singapore Ballet is seeking a passionate and creative Marketing Executive to join our dynamic team. This role will be responsible for developing and executing marketing strategies that promote our performances, programs, and initiatives, driving audience engagement, ticket sales, and brand awareness. The ideal candidate will have a strong understanding of digital marketing, content creation, excellent written and communication skills, and preferably, a passion for the arts

Key Responsibilities:

• Develop and implement marketing campaigns for performances, events, and outreach programs.
• Create compelling content for various platforms, including social media, website, email newsletters, and print materials.
• Collaborate with the design agency to produce marketing collateral (posters, brochures, ads, programme booklets, etc.).
• Manage and grow the organization’s social media presence across multiple channels.
• Monitor and analyze campaign performance, adjusting strategies to maximize impact and engagement.
• Drive PR initiative such as outreach to media outlets, influencers, and partners to secure promotional coverage.
• Maintain and update the website with relevant content and news.
• Manage marketing budgets and ensure cost-effective execution of campaigns.
• In charge of Front-Of-House during productions (e.g. recruitment of volunteers, planning of merchandise to sell, publicity of upcoming performances)

Qualifications:

• Degree or diploma in Marketing, Communications, Arts Management, or related field.
• Preferably 2 years of experience in marketing
• Strong proficiency in digital marketing tools and platforms (social media, email marketing, digital marketing, Google Analytics, etc.).
• Excellent verbal and written communication skills.
• Creative thinking with attention to detail and a passion for storytelling.
• Ability to work under pressure and manage multiple projects simultaneously.
• Strong organizational skills and a proactive, team-oriented attitude.
• Knowledge of the ballet and performing arts scene is a plus.

To Apply:
Please submit your resume and a cover letter outlining your relevant experience and passion for the arts to [email protected]

RESPONSIBILITIES

> Perform data entry and provide administrative support for project operations.

> Assist in Plan purchases and NCEs submissions.

> Provide documentation and contract mangement for work requests.

> Monitor, communicate and coordinate with internal project teams and departments and external parties on job

statauses and project matters.

>Perform other duties or tasks as assigned by immediate superior or Head of Department.

OTHER INFORMATION

> Detail oriented and be able to work efficiently in a fast-paced and dynamic environment.

> Good multi-tasking, documentation and interpersonal skills.

> Possess a good mindset and attitude with a strong drive to learn.

> Able to work independently and is also a team player.

QUALIFICATIONS

> At least a Diploma in Business Administration or equivalent.

> 1 year of relevant experience and preferably from Construction Industry.

> Proficient in Microsoft office Suite (Word, excel and power point).

> Knowledge In SAP program is preferred

Interested applicants please send your resume to

[email protected]

We regret only shortlisted candidates will be notified.

Main job description

1. Review and Process Documents for Account Opening

· Evaluate and approve necessary documentation for the creation of new accounts.

· Ensure all documentation meets internal and external regulatory standards.

2. Perform Account Maintenance Activities

· Client Communication: Engage with clients to address their queries and needs.

· Suitability: Ensure investment products and services align with the client’s profile and objectives.

· Tax Forms Processing: Manage and process necessary tax documentation for clients.

3. Verification of Client Data

· KYC (Know Your Customer): Conduct thorough KYC checks to confirm client identity and legitimacy.

· Customer Due Diligence (CDD): Perform standard due diligence to assess potential risks associated with clients.

· Enhanced Due Diligence (EDD): Conduct in-depth analysis for higher-risk clients to ensure compliance with regulatory standards.

4. Perform Adverse News Search

· Investigate and assess any negative information about clients through media and other sources.

· Analyze findings and determine any necessary actions or escalations.

5. Liaison with Customers and Relationship Managers

· Communicate and coordinate with clients for document submissions.

· Support both local and overseas Relationship Managers to facilitate smooth client interactions and documentation processes.

6. Client File Management

· Ensure all client files are accurately stored, organized, and maintained.

· Adhere to data protection and confidentiality regulations.

7. Report Preparation for Management

· Compile and prepare various reports for management review.

· Include monthly statistics, identify any irregularities, and provide insights or recommendations.

8. Participation in Regulatory and Process Improvement Projects

· Engage in projects related to regulatory changes, process improvements, remediation activities, and audits.

· Ensure compliance with new regulations and enhance operational efficiency.

9. Ad-hoc Duties

· Undertake additional tasks as needed to support the team and business operations.

Other job requirements

1. Excellent Team Player with Strong Interpersonal and Communication Skills

· Demonstrates the ability to work effectively within a team.

· Possesses strong interpersonal skills to collaborate with internal and external stakeholders.

· Can build and maintain positive working relationships across different departments and with clients.

2. Proficient in Bilingual Communication

· Exhibits excellent communication skills in both English and Mandarin.

· Able to prepare clear and professional email correspondence.

· Capable of creating periodic reports in both languages, catering to overseas branches and HQ in Taiwan.

3. Committed and Meticulous with Attention to Detail

· Shows a high level of commitment to their role.

· Possesses a meticulous nature, ensuring all work is done with precision.

· Maintains a keen eye for detail, crucial for document review, data verification, and compliance tasks.

4. Proactive Problem Solver and Liaison

· Takes initiative in identifying and solving problems.

· Actively liaises with team members across different subsidiaries.

· Follows up on tasks and issues to ensure timely resolution and progress.

5. Awareness of Risk Controls and Regulatory Requirements

· Understands and adheres to risk control measures.

· Knowledgeable about local and overseas market practices.

· Stays informed on relevant regulatory requirements to ensure compliance in all activities.

6. Ability to Participate in Ad-hoc Projects

· Flexible and adaptable to take on additional tasks as needed.

· Capable of contributing effectively to various projects, even those that arise unexpectedly.

· Brings value to project teams through relevant expertise and a collaborative approach.

Top 3 requirements that candidates must possess

1. Language proficiency in reading and communicating

2. Team player

3. Outgoing personality

Our Client is a Singapore based company in Hospitality industry with global presence. Due to business needs, they are now recruiting a Guest Experience Officer to be part of their Customer Service team for ongoing transformation projects. They are located Islandwide - easily accessible.

Duties:

• Provide courteous and efficient service, striving to fulfill each guest's request whenever possible. Ensure all telephone calls are answered promptly, within three rings.
• Be well-versed in all room types, rates, and availability, and up-sell services whenever possible.
• Take ownership of guest issues, addressing complaints promptly and in line with established procedures. Report to a supervisor for further follow-up if needed, and complete glitch reports when necessary.
• Ensure the safety and security of guest rooms by following emergency and fire procedures, and encourage guests to use Safe Deposit boxes (El-Safe) in accordance with hotel policies.
• Be knowledgeable about hotel facilities, functions, major city attractions, and events to provide guests with accurate information. Maintain a professional, courteous relationship and effective communication with all hotel personnel.

Requirements

• Minimum O Level
• Willingness to work rotating shifts.
• Min 1-2 years of customer service experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

Our client provides engineering, construction, and project management services. Due to business needs, they are now recruiting a Inventory and Shipping Officer to be part of their Shipment Team for ongoing transformation projects. They are located in the East - easily accessible.

Duties of Inventory and Shipping Officer:

• Manage the procurement of spare parts from approved suppliers.
• Coordinate the shipment and repackaging of parts for customer delivery.
• Ensure timely delivery arrangements for both regional and international shipments.
• Collaborate with the logistics team and supervisor to efficiently process incoming orders.

Requirements:

• Relevant experience with inwards and outwards shipping

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Logistics Officer to join their warehouse team, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Jobs Scope:

• Adhere to all operational procedures and compliance standards.
• Act as the main contact for delivery, shipment, and customer inquiries.
• Manage system transactions for receiving, order fulfillment, and shipment planning.
• Coordinate with customers and transporters to resolve daily issues and meet delivery/collection requirements.
• Perform stock allocation and arrange shipments based on customer instructions.
• Prepare and consolidate outbound documentation for cargo release and return to customers.
• Collect and manage data for reporting to the Operations Executive/Manager.
• Oversee record retention, documentation, and cycle count processes.
• Ensure all KPIs are met and provide timely, accurate reports.
• Assist with administrative tasks, data entry, and provide backup support when needed.

Requirement:

• Min 1 year of warehouse operations experience
• Basic computer skills

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2198636
• EA Personnel Name: Oh Puey Xin

Job Description

• Handle customers’ enquiries (not limited to phone calls, email, live chat, instant messaging)
• Manage protocols (such as fire & emergency messages)
• Liaise with other department enquiries and requests
• Manage customers’ feedback
• Make accurate data entry to the CRM System and maintain records
• Participate in trainings, tests and audits when required

Pay Package

· Salary: Up to $3000*

· Yearly performance bonus: Up to 1 month of salary

Working hours (Shift and rostered)

• Able to work in any of the following shift: AM – 7:30AM to 5:00PM, MID - 9:00AM to 6.30PM PM – 12:30PM to 10PM, 10PM to 7.30AM. Shift shall be rostered. - With 1 hour of meal time
• 5 day work week, inclusive of 1 weekend work day

General Requirements:

• Able to work independently as well as in a team
• Proficient in MS Excel / office
• Customer service oriented

Skills Required

• CRM
• Customer Service Oriented
• Microsoft Office
• Customer Experience
• Interpersonal Skills
• Healthcare Administration
• B2B Accurate Data Entry

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA.”

Job Description:

• Ensure safety provision on sites are maintained on site as per WSH Act & regulations
• Conduct regular site inspections and follow up actions to ensure safety compliance. Make necessary recordings
• Investigate and report on any accidents or incidents that occurs and take action to prevent re-occurrence
• Prepare Risk Assessment/ Safe work procedure
• Assist in planning and preparation of safety equipment to be available for site usage
• Periodic conducting of safety briefing
• Report incidents and accidents to management
• Maintain project accident statistics
• To perform other supervision and routine job assigned by corporate management team
• Experience in ISO 9001, ISO 14001, OHSAS 45001 system
• Any related duty as assigned

Requirements:

• Candidate must possess WSH Level B or C certificate
• At least 3 years of relevant work experience
• Possess own transport will be an added advantage
• 6 days work week
• Full-Time (s) available

Interested applicants are invited to apply with their comprehensive resume, stating current and expected salary via APPLY NOW.

We regret that only shortlisted candidates will be notified.

Job Title: Heterogeneous Integration Laboratory Officer

Job Description:

Are you a recent graduate eager to dive into the world of cutting-edge electronics? Join us as a Heterogeneous Integration Laboratory Officer and become a key player in advancing next-generation technology. In this role, you’ll gain hands-on experience with state-of-the-art equipment and contribute to groundbreaking research in electronic module integration.

Key Responsibilities:

• Heterogeneous Integration: Engage in the complete process of module integration, including die preparation (dicing and back-grinding) and combining components into fully functional modules.
• Equipment Operation: Operate and maintain various high-tech instruments used in the heterogeneous integration process, ensuring they are in optimal condition and ready for use.
• Process Support: Manage equipment readiness, ensure the availability of processing materials, and perform critical tasks in the integration process.
• Inspection and Analysis: Conduct metrology inspections and analyse color-coded data to ensure the highest quality and precision in integrated modules.

What You’ll Gain:

• Cutting-Edge Experience: Work with the latest technology in heterogeneous integration and contribute to innovative research in advanced electronics.
• Professional Growth: Receive hands-on training and mentorship from experienced professionals, with opportunities for career development within a forward-thinking company.
• Collaborative Environment: Be part of a dynamic team that values your input and fosters a culture of learning and collaboration.

Qualifications:

• Diploma or ITE graduate in Materials Science, Mechanical Engineering, Chemical Engineering, Chemistry, Electrical Engineering, or Electronics.
• We value enthusiasm and a willingness to learn over extensive experience.
• Experience in semiconductors device fabrication or packaging and assembly equipment operations or processes will be added advantage.
• Strong communication skills, industry awareness, and problem-solving abilities.
• Highly motivated and a proactive self-starter with the ability to work effectively in a team.

Why Join Us?:

At "Institute of Microelectronics", we are dedicated to developing talent and providing our team members with the tools and support they need to succeed. We offer a vibrant and inclusive work environment where innovation thrives. Enjoy a range of benefits including ongoing training, career progression opportunities, and the chance to work on pioneering projects.

Working hours: Monday-Friday 11am to 8pm/ Weekend and Public Holiday 10am-7pm

2 days off per week (1weekday ,1 weekend)

Job Description

• Handle all new and/or existing customers appointment booking.

• Attend to walk-in customers at the outlet.

• Assist all customers enquires via emails and callings, including cold calling.

• Assist outlet manager on individual's commission calculation including data entry work.

• Manage outlet POS System for all transaction.

• Handle of monetary receipts and payment.

• Any other ad-hoc duties as assigned.

Working Location

Paya Lebar - PLQ Mall

Jurong East - IMM

Ang Mo Kio - AMK Hub

Our Client is one of the leading player in Hospitality industry in Singapore. Due to business needs, they are now recruiting a Guest Service Officer/ Porter to be part of their Concierge team for ongoing transformation projects. They are located Central - easily accessible.

Duties:

• Greet and assist guests entering and leaving the building.
• Open doors and provide directions or information.
• Monitor and control access to the building.
• Help with packages, luggage, and deliveries.
• Ensure security by keeping an eye on the entrance area.

Requirements

• Good communication and interpersonal skills.
• Professional appearance and demeanor.
• Ability to stand for extended periods.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.
EA License No. 19C9682
EA Reg. No. R22108850 (Chan Mun Mun)

Job Description:

Provide recruitment support for all levels of staff including:

• Job advertisement posting;
• Screening resumes to determine which candidates meet the minimum requirements;
• Conducting interviews to narrow the number of potential candidates who will be interviewed by the hiring Director;
• Conducting reference checks by verifying employment information and contacting the professional and personal contacts provided by the candidate;
• Schedule interviews for hiring Director via online or face to face.

Requirements:

• Preferably Entry Level specialized in Human Resources or equivalent;
• Excellent communication skills;
• Training will be provided for candidates with minimum experience.

First round of interview will be held via zoom.

Job Responsibilities and Duties

• Ensure Earth Control Measure are according to Qualified Erosion Control Professional's design
• Assist Qualified Erosion Control Professional to monitor earth control throughout various stage
• Supervise the Earth Control Measures implemented accordingly
• Any other matters related to earth control

Requirements (Qualification & Experience)

• Must be a registered Earth Control Measures Officer with IES
• Possess Earth Control Measures Officer certificate and license
• Willing to work in West region of Singapore
• Minimum 3 years’ of relevant working experience in a construction firm

• Permanent full-time role
• Salary $2850 + JOINING BONUS $2500
• No bond
• Training Provided
• Working Location: Changi

Job Description:

• Screening of passengers at designated zones
• Manual bag checks
• Usage of security screening equipment for screening purposes
• X-ray screening of checked in luggages
• Any other security related roles at Airport

Requirements:

• Able to commit 12 hours duty (Permanent day and/or night shift available)

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

CHAN KAM HUI (R24125233)

EA Recruitment Pte Ltd

EA License No: 21C0492

• Permanent full-time role
• Salary $2850 + JOINING BONUS $2500
• No bond
• Training Provided
• Working Location: Changi

Job Description:

• Screening of passengers at designated zones
• Manual bag checks
• Usage of security screening equipment for screening purposes
• X-ray screening of checked in luggages
• Any other security related roles at Airport

Requirements:

• Able to commit 12 hours duty (Permanent day and/or night shift available)

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

CHAN KAM HUI (R24125233)

EA Recruitment Pte Ltd

EA License No: 21C0492

• Island wide, Singapore
• Salary: $2,700 to $3,000 + Allowances
• Bonus: $3,500
• Training Provided

Job Scope:

• Patrolling and conducting enforcement duties related to illegal parking and public health.
• Attending to public feedback and concerns.

Requirements:

• Able to commit to a 12-hour duty schedule

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

CHAN KAM HUI (R24125233)

EA Recruitment Pte Ltd

EA License No: 21C0492

About this role:

Wells Fargo is seeking a Senior Business Relationship Support Specialist to join our growing team in Singapore.

In this role, you will:

• Primary servicing responsibility for India market customers but will cover other geographies subject to business requirement
• Support complex or large portfolio of customers and share leadership role with relationship managers and customer support manager in managing a portfolio of accounts
• Assist with components of audit or compliance reviews and exams
• Maintain policy manuals and Business Continuity Plan documentation
• Act as the customers’ main point of contact for operational questions and handle complex customer issues including escalation and resolution
• Provide the same standard of customer care to our internal team members, who may in turn be servicing Wells Fargo’s financial institution customers in various countries across the globe
• Solve issues with various operations centers, internal bank departments and outside vendors
• Identify prospective opportunities to market and oversee non credit products to new or existing customers
• Prepare presentations, materials and serve as a subject matter expert for the department
• Manages "owning the customer experience" approach and effectively executes on all standard protocols regarding interactions with customers
• Conducts customer courtesy calls, by phone, promote relationship building and a positive customer experience during customer interactions and identify cross-sell opportunities
• Provide new hire and ongoing systems, processes, policies and procedures training
• Train and mentor less experienced Relationship Associates
• Work with Relationship Managers to structure and execute transactions for the most complex clients, and to manage portfolio with high operating exposures
• Make decisions on complex customer issues and problems
• Partner with customer service manager to resolve issues and provide status updates on implementations
• Collaborate with executives, management, relationship managers and other internal partners or business lines
• Mentor to less experience individuals and may assist with their development

Required Qualifications:

• 4+ years of Business Relationship Support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• Work collaboratively in a small team with a receptive attitude that allows him/ her to take on additional tasks that ensure the smooth running of a small office
• Excellent English verbal and written communication skills
• Strong time management and prioritization, skills and ability to manage multiple assignments concurrently
• Exhibit strong attention to detail and organization
• Proficient with MS Office applications (Word, Excel & PowerPoint)
• Fluent in Hindi, Tamil and other main dialects in India, due to interaction with India market and financial institutions clients are essential.
• Excellent English verbal and written communication skills
• Fluent in Hindi, Tamil and other main dialects in India, due to interaction with India market and financial institutions clients are essential.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

• Diploma/Degree in IT or equivalent
• Must have minimum 1 year of call center experience
• Must know how to handle incoming contacts (via Calls, Emails, digital platforms, Call-Back Requests).
• Must have an ability to multi task and take on Customer Administration functions as well as CSO Frontline role.
• Excellent written and verbal communications skills