Company Profile:
We are a resourceful and proficient one-stop freight forwarding company with a worldwide network of agencies. We deliver all types of cargo(s) to just about any destination promptly and cost effectively. Our philosophy is to provide personalised and high quality freight services to our corporate and individual customers worldwide.

Benefits:

-AWS
- Sales Commission

-Transport Allowance (if need to go out for sales visit)
-Incentive (depending on performance)

Salary Package:
Basic Salary: $2000 -3000 (depending on sales experience)

No Experiences sales staff:
-Basic Salary: $1800

-Transport Allowance: $500

Working Location: Bukit Batok, West Region

Working Hours: Monday - Friday

Key Responsibilities:

-Conduct cold calls and sales visits to prospects.

-Prepare monthly sales reports.

-Promote air and ocean freight services.

-Meet sales targets and acquire new clients.

-Manage daily sales and logistics tasks.

-Ensure customer satisfaction and smooth freight operations.

-Perform market research to expand the customer base.

-Handle ad-hoc tasks assigned by the Manager.

Requirement:

-Nitec/Diploma in Logistics, Supply Chain, Shipping, or related field.

-Strong communication, interpersonal, and problem-solving skills.

-Detail-oriented, organized, and able to work under pressure.

-Independent and team player.

-Proficient in Microsoft Office.

-Minimum 2 years of sales experience in logistics.

-Bilingual in English and Mandarin (to liaise with Mandarin-speaking associates).

-Prior shipping sales experience is a plus.

*Able to start work within short notice will be highly advantageous.*

**Please be notified that only shortlisted candidates will be notified**

By submitting your personal data and/or resume, you give consent to the collection, use, and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

EA Personnel Name: TOH SHIQI

EA Personnel No: R23119083

EA License No: 21C0845

Marketing Executive

Salary: $2,700 - $3,000 + $90 Transport Allowance

Working Days: Monday – Friday

Working Hours: 08:00am - 05 :00pm

Location: Taman Jurong

Responsibilities

• Brand promo activities/packaging artworks editing, managing advertising and promotion
• Support as in house designer for urgent packaging editing/new POSMs creation etc
• Website maintenance/editing (ensuring website information is up to date)
• To support in development and planning of new products with the mission of taking a product from concept to commercialization
• To support ad hoc marketing activities whenever possible.

Requirements

• Relevant Experience in the same capacity
• Knowledge on using illustrator/photoshops for design of artworks/POSMs/editing package
• Social media knowledge/experience will be added advantage

Email: [email protected]

Tan Yong Zhi (Jackson) | Reg: R24124461

The Supreme HR Advisory Pte. Ltd | EA No: 14C7279

We are hiring a Contract Administrative Executive/Assistant/Supervisor to be outsourced to our clients from reputable healthcare organisations.

Apply now!

Job Responsibilities

• Providing administrative support during grant calls
• Handling training enquiries
• Marketing operations and support
• Supporting training logistics and implementation

Job Requirements

• Min. Diploma holders
• Min. 2 years of full-time work experience preferred
• Able to use Canva to create basic video and graphic content
• Prior experience of working in a training centre would be a plus :)

All Interested candidates are invited to email your resume in MS Word format to:

[email protected]

Please include your full working experience, education background, notice period, expected salary.

Sheryl Tan
Outsourcing Team
Recruit Express Pte Ltd
Company Reg. No. 199601303W | EA License Number: 99C4599

We regret to inform that only suitable candidates will be shortlisted for an interview.

Responsibilities:

• Manage manpower planning needs and work closely with line managers on the full recruitment process
• Facilitate on-boarding of new employees
• Maintain the employee’s database and achieve the target set for key HR indicators
• Submission of grants as required, processing of staff claims
• Apply and renew work passes (Eg. WP, SP, EP)
• Process of monthly payroll
• Ensure compliance with relevant regulatory and employment laws
• Review and execution of HR policies and procedures
• Support ad-hoc administrative assignments where necessary

Requirements:

• Possess at least a Diploma / Degree in Human Resource Management or equivalent
• At least 3 years of related HR experience
• Conversant with Employment Act and a good understanding of general HR practices
• Good people and communication skills with ability to interact with people of all levels
• Familiar with work pass requirement and application
• A good team player who possesses drive, initiative and ability to work independently

All qualified applicants, please send in your resume to:

[email protected]

Jacqueline Fong Hsin Ting (R21103226)

Recruit Express Pte Ltd

Company Reg. No. 199601303W

EA License Number: 99C4599

Key Responsibilities

• Timely verification of each day’s surgery charges for patients and ensure all charges are properly interfaced to the billing system and are accurate and free from errors
• Follow up with vendors, nursing, clinicians, or other disciplines’ colleagues for any charging issues
• Follow up with patients or business office for billing issues
• End-to-end process for purchases, including but not limited to obtaining quotation, raising purchase requests, arranging delivery, processing invoices and delivery orders for billing
• Tracking consumption rates, contract balance values, and working with vendors, nurses and other operations colleagues for projection, top up or extension of Purchase Orders
• Requisite, control and maintain utilization of office supplies in the assigned area
• Assist nursing on their daily staff roster and to prepare OT final list for the Nurse Manager in-charge
• Issue of lockers and resetting unused lockers in staff change room
• Assist with the review and update of Standard Operating Procedures where applicable
• Collate statistics/reports required by the department for purposes of cost containment or process improvements
• Manpower management, including roster and leave planning for team members

Key Requirements

• Good interpersonal and communication skills
• Proficient in Microsoft Office Applications
• Ability to multi-task, work independently and work in a team
• Service-oriented and customer-focused
• Independent with strong decision making capabilities

If you are interested in the position, do kindly drop your most updated resume to [email protected]

Esther Lim Suk Hui

EA Personnel No: R18728082

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

WhatsApp: +65 90820021 (Kyler)

Email: [email protected]

Working hours: 5.5 days, Mon to Fri (8.30am to 5.30pm); Sat(8.30am to 12.30pm)
Working location: Pioneer
Salary: $2400 - $3200(Depends on experience)

Job Duties:

• Handling sales.
• Processing sales order and attend to customers’ enquiries.
• Issue quotations and provide solutions to customers.

Requirements:

• With experience in Mechanical and Pneumatic industry (Preferred)
• At least 1 year of relevant working experience
• PC literate (Microsoft Office, Power Points)

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683

• 5 days, Jurong, Transport provided (to & fro)
• $3800 - $4000 basic, fixed allowance
• Able to start within short notice
• 1yr contract (with completion bonus)

Responsibilities:

• Administer employee benefits program including insurance plan/welfare program and company events
• Administer manage specific modules for SAP-SF HRIS (leave)
• Assist with business traveling arrangement and coordination while adhering to business travel policy.
• Coordinate Executive events and functions.
• General administration duties and ad hoc duties as required.

Requirements:

• Possess higher Nitec/Diploma in HR, Business or Office skills
• Minimum 1 to 2 years of relevant experience
• Must have experience in arranging overseas business trips
• Good communication and interpersonal skills, planning and organising
• Ability to work independently and as part of a team.
• Meticulous and conscientious.
• Proactive individual with good planning & organizational skills
• Proficient in MS Office Suite

Interested applicants, please send your resume to [email protected]

Duration: 7-8 months

Mon to Fri office hours

Bugis

Salary : Up to $5K

Responsibilities:

• Define principles and implement logic for computation of variable cost components at geographical, trade level, in order to derive a standard cost box rate by equipment size type for every port-pair combination
• Continual enhancement of costings logics in order to adapt to the changing market landscape and to drive optimal pricing and cargo selection decisions
• Perform regular analysis to identify and report any variances between the calculated costs and actual shipping operations costs
• Perform periodic assessment and analysis of equipment situation at each location to determine the equipment balance assumption and repositioning costs applied in system.
• Collaboration with multiple stakeholders from regional offices, local agents, procurement, finance, trades, etc to provide accurate cost information in system
• Provide business requirements to Information System Department for any analysis of backend data and development of system enhancement to improve costing accuracy

Job Requirements

• Min. Degree in Maritime, Data Science, Statistics or equivalent.

Min. 1 year of experience in data analytics

• Possess excellent data management, spreadsheet, and presentation skills.

• Knowledge in Tableau, Power BI preferred but not compulsory.

If interested, please email your resume to [email protected] or telegram @alexgohhl

➖

Alex Goh Hock Leong

(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

[email protected]

Marketing Executive

• Working Days: Monday – Friday
• Working Hours: 08:00am - 05 :00pm
• Location: Taman Jurong
• Salary: $2,700 - $3,000 + $90 Transport Allowance

Responsibilities

• Brand promo activities/packaging artworks editing, managing advertising and promotion
• Support as in house designer for urgent packaging editing/new POSMs creation etc
• Website maintenance/editing (ensuring website information is up to date)
• To support in development and planning of new products with the mission of taking a product from concept to commercialization
• To support ad hoc marketing activities whenever possible.

Requirements

• Relevant Experience in the same capacity
• Knowledge on using illustrator/photoshops for design of artworks/POSMs/editing package
• Social media knowledge/experience will be added advantage

Whatsapp +6588278652 (Hym)

Goh Hym Yien Reg No: R24121939

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Benefits:

• Basic Salary up to $4,000 with yearly increment based on performance.
• 5 days work week (Monday- Friday | 9am- 7:30pm)
• Transport & Headphone allowance provided
• Our company emphasises on good career progression.

Job Description:

This is a full time role for a Sea Freight Executive located in Airline Road. Our clients are in the Freight Forwarding Industry. You will be responsible for identifying and developing new business opportunities, promoting the company's services to potential clients, and preparing competitive quotations and proposals. The position requires prompt follow-ups, effective negotiation skills, and the ability to build and maintain strong relationships with new clients to support business growth and customer satisfaction.

Qualifications:

• Possess own vehicle
• Working 3 years’ experience in freight forwarding/logistics industry preferred
• Proficient in Microsoft Office

[Job ID: 624921]

Responsibilities:

• Manage sales/purchase order and issuance of contract by using in house system to ensure accuracy
• Handle risk management of market movement, customer credit monitoring & application, contracts and inventories
• Develop strong business building relationship with existing accounts and expand new sales/purchase accounts in both local & overseas markets
• Liaise with suppliers and customers to plan and manage logistics processes including freight forwarding, insurance and etc. according to the contractual requirement.
• Management of budget and accounting issues within the department and provide guidance to sales coordinators in daily administrative duties
• Any other duties assigned from time to time

Requirements:

• 1 to 3 years of experience in regional or international sales experience (import/export sales)
• Able to travel for business purposes to countries such as SEA, India, China and Africa etc.
• Proficiency in Microsoft Office

We are regret that only shortlisted candidate will be notified.
However, rest assured that all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference:
https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Voon Jie Ying
EA Personnel Reg. No.: R1872434
EA Licence No.: 07C5771

- 3 months contract (will convert to Perm)

- Up to $3500

- Monday to Friday: 8.30am-5.30pm

- Queenstown

Responsibilities:

The Human Resource Executive will assist the Senior Manager, Human Resource and Development in the following work areas:

a. Payroll Processing

• Ensure accurate and timely payroll processing as well as submission of grants or claims in accordance with company policies and procedures, as well as relevant country legislation and procedures for staff in Singapore, Malaysia, China, India, and Indonesia.

b. Employee Experience

• Administration of Employee Engagement surveys and assist in implementation of measures to enhance staff engagement and well-being

c. Compensation and Benefits

• Assist in the review of staff compensation and benefits
• Administration of staff compensation and benefits

d. Employee Exit

• Ensure timely processing of staff exit

e. Staff Learning and Development

• Undertake staff learning and development operations

f. Other Duties Assigned

• Handle other ad-hoc HR duties as and when required such as staff discipline

Period:

3 months contract (will be converted to perm)

Salary:

• Up to $3500

Working hours:

• Monday to Friday: 8.30am-5.30pm

Location:

• Queenstown

Requirements:

• Diploma or Degree in preferably Business or Human Resources
• At least 2 years of payroll experience
• Preferably has commission administration
• Preferably with at least 2 years of work experience in Human Resources
• Meticulous
• Proficient in Microsoft Office, especially in Excel and Word
• Knowledge of Singapore employment and staff pay related legislation
• Good team player
• Good communication skills in English

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Registration No. R2197670)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)

3 Shenton Way, #19-01 Shenton House, Singapore 068805

T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

URGENT HIRING

Security Officers with RTT/BAG check & X-Ray Experience

Location: Marina South Pier / Marina Cruise Centre

Job Requirements:

• 1 available notification
• Bag check, X-Ray and RTT
• Able to start 01 Dec to attend induction

Job Scope:

• Access control
• Bag check & X-Ray experience
• Patrolling

24 days Gross Salary (12 hours shift): $3,100 (FT) and $130 (PT)

24 days Gross Salary (8 hours shift): $2,800 (FT) and $90 (PT)

For those interested, please contact us via WhatsApp at:

Shangita: +65 8741 4735

Navin: +65 8422 8818

Key Responsibilities:

• Handle full or partial sets of accounts (overseas) and compliance matters;
• Maintain and administer on accounting matters for the portfolio of clients;
• In charge of all account’s payables and receivables;
• Liaise with subsidiary’s accounts team (overseas).
• Assist in preparation of yearly audits;
• Any ad-hoc duty assigned

Job Requirement:

• At least 1-2 Year (s) of working experience in the related field is required for this position.
• Must possess at least Diploma in Accounting, Finance or a related filed.
• Must be able to commence work immediately or within short notice.
• Vietnamese language is an added advantage
• Ability to meet deadlines in a fast-paced environment.

We are hiring.

Position: Recruirment officer

Students seeking internships are welcome to apply.

You will be personal assistant to the manager.

Recruitment tasks include scheduling appointments and interviews, Admin work.

You can work form home and flexible hours.

Email your resume to [email protected]

Short listed candidates will be notified for an interview.

• Perform Security Duty and partial receptionist work
• Patrolling, checking of buildings & surrounding parameter
• Keep proper record of occurrences and report unusual activities
• Maintaining cleanliness inside and around Security Office
• Ensure employee check out form are properly completed
• Record employees having difficulties with clocking issues
• Proper record of visitors and contractors
• Coordination with Decam on fire alarm activation and inform Dept Head & Safety Officer
• Report employee discipline issues during and after office hours
• Conduct daily check at 1830 to ensure names of staff working are documented for safety
• Conduct daily random staff car and bag checks
• Maintain proper record of Factory Cleaners attendance
• Writing report for occurrences
• Screening of people, property or vehicle
• Patrolling & guarding
• Access and egress control
• Incident response
• Threat Observation
• Able to work night shift/rotating shifts including weekends and public holidays
• Physically fit
• No criminal record
• Possess Valid PLRD License

Job Summary:

We are seeking a qualified and experienced Safety Officer to join our team in the construction industry. The ideal candidate will be responsible for ensuring compliance with workplace safety regulations, fostering a culture of safety, and reducing workplace risks on-site. This position requires strong leadership, attention to detail, and thorough knowledge of safety protocols and practices in the construction sector.

Key Responsibilities:

1. Safety Compliance:

• Ensure compliance with the Workplace Safety and Health (WSH) Act and other relevant Singaporean safety regulations.
• Conduct safety audits, inspections, and risk assessments regularly.
• Liaise with government authorities (e.g., MOM, BCA, etc.) for safety audits and certifications.

2. Site Monitoring:

• Supervise and monitor all construction activities to ensure safety protocols are followed.
• Identify hazards, evaluate risks, and recommend corrective actions to mitigate potential dangers.

3. Training & Development:

• Conduct safety induction programs for new workers and regular safety training sessions.
• Promote awareness of safety measures and foster a proactive safety culture within the organization.

4. Incident Management:

• Investigate accidents or near-miss incidents to identify root causes and recommend preventive measures.
• Maintain accurate records of incidents, safety training, and risk assessments.

5. Documentation & Reporting:

• Prepare and maintain site safety documentation, including safety reports, inspection checklists, and permits.
• Submit periodic safety performance reports to management.

6. Emergency Preparedness:

• Develop and implement emergency response plans tailored to the construction site.
• Conduct drills and ensure all employees are aware of emergency procedures.

(A) Job Summary:

• Manages the purchases of construction materials at site.

(B) Essential Job Functions:

• The Purchasing Officer (Site) is responsible for, but not limited to, the following:

Quality

•  Make orders for construction materials and other items as requested.
•  Ensure timely delivery of orders.
•  Ensure all delivery orders are in accordance to PO and verification of DO for preparation of payment.
•  Call for quotations and source for new supplies if need and recommendation of award.
•  Follow up on complaints on product quality.
•  Process and generate PO/RO
•  All other tasks assigned

(C) Minimum Qualifications/ Job Experience:

•  GCE O/A Levels or Diploma qualifications.
•  At least 3 years of relevant working experience.
•  Proficient in Microsoft Office.
•  Prior experience in working in construction site, especially in Civil projects.

(D) Personality:

•  Good organizational and interpersonal skills.
•  Ability to influence various stakeholders and build long term relationships.

(E) Knowledge/ Skills/ Abilities:

•  Good time management skills with ability to manage multiple tasks.
•  Team player.
•  Good verbal and written communication skills.

Mon - Fri 8.30am to 6pm

The HR Executive will be responsible for managing end-to-end recruitment processes, including sourcing, posting job ads, interviews. The role also involves liaising and attending recruitment fairs, handling onboarding and offboarding processes, ensuring compliance with employment laws

Recruitment

• Advertise vacancies on all major job posting sites

• Review applications to shortlist candidates.

• Conduct initial interview for the shortlist candidates and arrange appointment with hirings

• Source candidates through various channels ( job portal, recruitment agency etc) and explore new sourcing channels

• Work closing with hiring manager to understand requirement

• Prepare necessary papers for the hiring process including offer & negotiation

• Establish positive relationships within the various stakeholders and candidates to assist with the seamless recruiting process.

Recruitment Fairs

Liaise with organizers and attend recruitment fairs to attract potential candidates.

Onboarding and Offboarding

• Facilitate smooth onboarding processes for new hires.

• Manage offboarding procedures, ensuring all exit formalities are completed.

.

Requirements

• Diploma in Human Resource Management, Administrative or similar

• Minimum 2 years of experience in related functions

• Good communication skills (written and oral)

• Pro-active manner, willing to offer new suggestions and share

• Knowledge of Employment Legislation

• Proficient in Microsoft Office/Excel with an eye for details

• Accountable for achieving monthly sales target set.
• Identify sources for new projects from new and existing subscribers.
• Deliver customer service and manage customer relations.
• Gather and share useful market information collected from external parties, such as market and competitors’ data.

Requirements:

• Diploma and above
• At least 2 years of Direct Sales experience in Services Industry.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

Berries is THE home to a passionate and dynamic team of educators. Here we treasure learning, embrace change and constantly spur each other towards growth and excellence - doing it all in the spirit of fun and good cheer!

If you have a passion for the Chinese language, love nurturing the young, and enjoy learning and growing, join our Berries family to make a difference in the Chinese landscape of Singapore, one life at a time!

School Affairs Executive

You are the first point of contact, the ambassador for Berries!

Embracing our Company’s mission and values, you will strive to serve and delight our customers. You are expected to show strong product knowledge and administrative excellence in support of outlet's operational and administrative needs.

To excel in this position, you will need to: -

· have a good command of English and Mandarin (in order to liaise with Mandarin speaking Associates) to support customer’s needs

· enjoy delighting customers

· display a warm and cheerful disposition

· show proficiency in MS Office applications

· work on weekends

Join us as a permanent staff to enjoy the following Employee Benefits

· Annual leave + Paid Berries Holiday Leave up to 20 days

· AWS +Variable Bonus

· Flexi Benefits (Outpatient, Specialist, Dental, Wellness, Optical, TCM etc)

· Weekend Incentive

· Comprehensive training provided

· Enrichment programmes for holistic personal development

· Excellent career opportunities

· Long service award

· School fees discount for staff children

Join us and be part of our Berries family!

启发孩子 温暖世界

百力果等着你

想不想牵着孩子的手走一段路，让他的学习生涯更添色彩？

想不想为孩子的心灵开一扇窗，让他进一步认识华文的美？

现在就迈出第一步，成为百力果人，和我们一起学习与成长，互相激励，追求卓越。

校务行政人员

公司的品牌大使。秉持公司信念，熟悉产品知识，

提供优质接待服务，具备卓越行政执行力。

如果你……

• 具备中英双语 听、说、读、写能力

• 开朗活泼

• 享受客户服务工作

• 精通 MS Office

• 周末能值班

期待你加入我们，成为全职校务行政人员。

无固定期限合约。

享有福利如下:

• 长达20天的年假+带薪百力果假
• 第13个月 + 可变动花红
• 灵活福利 (门诊、专科、牙科、养生、眼部护理、中医等)
• 周末津贴
• 全面性在职培训
• 美学熏陶 心灵成长
• 职业发展规划
• 长期服务奖励
• 员工孩子学费优惠

现在就与我们联系！

Join the fastest growing car company in Singapore! We are expanding our team and we want you to be a part of our team. As a Car Sales Executive, you will play a crucial role in driving our brand's success by delivering exceptional customer experiences and achieving sales targets. If you have a passion for automobiles and a flair for sales, and you want to earn your dream salary, this is the right job for you.

Responsibilities:

• Forge new relationships by bringing in potential clients who are interested to buy/sell their cars.
• Engage with customers in a courteous and professional manner, providing them with detailed information about our vehicles, features, and benefits.
• Negotiate pricing and finalize vehicle transactions in accordance with company policies and procedures.
• Collaborate with the finance department to provide customers with financing options and aftermarket products.
• Ensure timely follow-up and maintain ongoing communication with customers to build long-term relationships and generate repeat business.
• Stay updated on product knowledge, accessories, financing options, and incentives to provide accurate information to customers.
• Achieve monthly sales targets and contribute to the overall success of the sales team.
• Uphold the highest level of integrity and professionalism in all interactions with customers and colleagues.

Requirements:

• Punctual and willing to work on weekends if need be.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to thrive in a competitive, fast-paced sales environment.
• Strong customer service orientation and problem-solving skills.
• High level of motivation and a self-starter attitude.
• Sales experience preferred.
• Preferred to have a valid driver's license with a clean driving record.

Benefits:

• Base salary and competitive commission structure.
• 5-day work week.
• Ongoing training and development opportunities to enhance your skills and career growth.
• A supportive work environment with opportunities for advancement within our growing organization.
• Incentive trips for individuals who have met their sales target.

We are expanding! If you have a love for design and have an eye for details, we want you!

We strongly believe in developing talents and providing career progression and we are looking for highly motivated and passionate individuals to join our dynamic and growing company to create elegant and timeless designs.

Join us as an Interior Design Executive and gain exposure through opportunities to work with high-net-worth clients and projects as well as potential collaborations with other leading industry brands.

Responsibilities:

● Develop design proposals, space planning, and FF&E schedule.

● Strong material knowledge and good colour scheme application.

● Produce schematic drawings on AutoCAD and SketchUp.

● Liaising with prospective clients to understand the design brief.

● To work closely with the project management team and to do quality checks to ensure the design is complied and works within a set timeline.

● Assist to coach team of in-house designer/s.

Who are we looking out for:

● Meticulous, detail-oriented with high artistic value.

● Confident, eloquent, and exhibiting good interpersonal skills.

● Able to work independently and self-motivated.

What you can expect out of this job:

● Opportunity to participate in design awards and editorial features.

● Taking on bigger projects as part of job progression.

● Be part of the dynamic creative culture.

Qualifications:

● Proficiency in SketchUp, Photoshop, and AutoCAD.

● Proficiency in Microsoft Excel and PowerPoint.

● At least 3 years of experience in the relevant field.

● Diploma/Degree in Art/Design/Architecture or equivalent.

At #TeamCPF, you’re not just joining a team; you are embracing a culture of excellence, collaboration, and meaningful impact. You will play a pivotal role in empowering over 4 million members to secure their retirement, healthcare, housing needs and better navigate life’s uncertainties.

We thrive on sharp minds and insightful decisions. Your ability to analyse and think critically isn't just valued; it's essential. Every choice you make contributes to our collective success.

Collaboration is our way of life. We believe in the power of effective partnerships and seamless communications across teams. Together, we amplify each other’s strengths and achieve remarkable results.

Our learning never stops. We encourage your inquisitiveness and courage to embrace new challenges head-on. Your agility, readiness to challenge conventions, embrace of data-driven strategies, dedication to learning and applying new skills fuels our innovation and progress.

At the core of everything we do lies a genuine desire to make a difference. We serve our community and support each other with compassion, empathy, and unwavering dedications. Every action we take is guided by a deep sense of purpose and a commitment to those we serve.

Join us at #TeamCPF! Together, let's redefine possibilities and leave a legacy that echoes for generations.

What you will be working on

Our Customer Service Department serves as the primary interface between our organisation and CPF members. As part of the Customer Service Team, you will play a crucial role in assisting CPF members in making well-informed decisions about their CPF savings by understanding and addressing their information needs with a professional and compassionate approach.

In this role, you will:

• Manage and deliver personalised service to address CPF members' enquiries related to CPF schemes and services through various channels, including but not limited to calls (video calls included), counters, text messaging, contact centres and service centres.
• Engage with CPF members in an inviting, friendly, and professional manner to deliver exceptional experiences and nurture lasting relationships.
• Identify and address CPF members’ needs, with a goal of achieving total satisfaction.

What we are looking for

We value the diverse talents and experiences that each individual brings to the table. While mastery of every requirement may not be necessary, familiarity and expertise in some of the following areas will position you for success within this team.

• Demonstrates strong customer service to handle inbound and outbound phone calls, email requests, and face-to-face interactions using a friendly, helpful approach.
• Relevant experience in a call centre environment.
• Possesses strong communication skills, including active listening and clear articulation.
• Ability to solve problems, alleviate conflicts, and escalate issues tactfully.
• Capable of learning quickly and thinking on the spot to resolve any issues with a customer-first business mentality.
• Ability to provide support, answer questions, and resolve issues efficiently.

The seniority of appointment and actual corporate job title will commensurate with individual work experiences.

We welcome fresh graduates in any discipline and candidates without working experience to apply. To help us better understand your academic background, please provide an official or unofficial copy of your academic transcript, as well as any other relevant documents or certificates that you believe would support your application.

Please be advised that upon initial appointment, the successful candidate will assume the role of Customer Service Associate. The official title of Customer Service Executive will be conferred following the successful completion of our structured modular training.

Position is on a 1-year full-time contract directly under the payroll of CPF Board with an option to renew, contingent upon confirmation and subject to organisational needs.Additionally, there is potential for emplacement into a permanent position.

What you can expect

Being part of #TeamCPF means embarking on a challenging and rewarding career in a progressive workplace that values productivity and growth. Here’s what awaits you:

• Opportunities to engage in a mix of formal and informal training, keeping your skills sharp in our ever-evolving technological landscape.
• Promotion opportunities based on your capability and on-the-job performance.
• A vibrant community of like-minded and friendly colleagues, where collaboration and creativity thrive.
• A comprehensive rewards package that includes annual leave, pro-family leave, medical and dental benefits, and access to recreational activities.

Purpose and Scope

Our Client is embarking on a major transformation journey that focused on improving value, deepen market presence, and capture product innovation and growth. At the core of this transformation is the Company’s Digital business aiming to further strengthen its leadership position through the modernization and innovation of its technology capability. The candidate will be responsible for all end user computing support and delivery of group defined solutions.

Role and Responsibilities

• Provide assistance, knowledge and user support in all aspects of IT to ensure the company business gets maximum benefit from IT systems

• Technical support to Desktop, Local Area Network (LAN\WiFi) and all business applications.

• Perform system changes and developments to any of company systems and applications to agreed standards and timescales.

• Install standard business desktop/laptop Images to an agreed standard.

• Configure and install appropriate hardware/software to the user’s desktop in a professional manner and timescale in order to meet business needs.

• Provide basic hardware/software configuration, fault finding and problem resolution.

• Conduct routine maintenance, monitoring and administration on IT systems, hardware, network, and business applications.

• Provide video and audio-conferencing system support to end users

• Supporting D&T projects/initiatives

• Liaise with external support organisations to ensure their service meets company business requirements e.g. Service Desk, Telecoms provision and support.

• Answer technical queries and meet operational service levels

• Ensure own work satisfies quality requirements and is documented to departmental standards with all associated databases updated.

• Work as a team member and share knowledge with colleagues.

• Work to agreed personal development plans to broaden the skill range available for all systems and application areas.

• Generate KPI’s and reports to publicise and share details on the IT service and IT activities.

• Provide user training, hints and tips and other user assistance as required on company’s systems and applications.

• Provide purchasing advice to and purchase IT equipment on behalf of the business, place orders and manage the stock of IT equipment and spares.

• Be available to support the business during ‘out of core hour’ working time.

• Overall management and delivery of Unified Communication, Telephony, Audio Visual and Video Conferencing products/solutions.

• Proactively supports and operates solutions and takes measures to enhance processes and improve service delivery.

• Monitoring of Unified Communication, Telephony, Audio Visual and Video Conferencing Infrastructure to ensure optimal service delivery.

• Support local and overseas\remote offices Unified Communication, Telephony, Audio Visual and Video Conferencing infrastructure.

• Manage incidents and requests from customers.

• Administration and patching of Unified Communication, Telephony, Audio Visual and Video Conferencing products/solutions.

Job requirements

• A sound range of IT skills, which need to be kept up to date in line with IT developments in the business.

• Have a basic understanding of the desktop and LAN\WiFi\WAN technical domains, involving familiarity with a wide range of environmental components and support tools.

• Good knowledge of computer hardware, Windows and Mac operating systems, and software applications

• Good understanding of mobile / smart devices, Android, and iOS

• Good working knowledge of video conferencing platforms, Zoom, BlueJeans, Skype for Business

• Good working knowledge and experience in managing Office365 and Azure

• To demonstrate the ability to acquire and apply new technical knowledge, be able to work without close supervision.

• Work to high professional and personal standards in a disciplined manner to agreed standards and procedures and maintain appropriate databases and documentation

• The ability to work within a complex technical environment and able to perform tasks and resolve problems on a variety of systems and applications

• The ability to work within a team and be willing to share learning and to learn from others.

• Possession of good verbal and written communication skills.

• Maintain good personal skills and an ability to cope with potential conflict.

Qualifications and Experience

• IT / engineer related diploma from polytechnic or degree from university

• Microsoft Certified Systems Engineer (MCSE) or a COMPTIA certification would be beneficial.

• ITIL Foundation V3 would be beneficial

• Thoroughness for investigating and monitoring systems and tenacity for resolving the root cause of problems.

• Familiarity with professional development standards

• Thorough knowledge of IT products and the marketplace

• Maintaining a good network of contacts within IT and within the business

• It is beneficial to have experience in the following technical support areas – Windows operating systems, LAN / WiFi / WAN, Office 365, Office products Outlook, Internet Web Browsers, Skype, Zoom, BlueJeans messaging and conferencing.

• Preferably has background and knowledge in IP-based Unified Communication, Telephony, Audio Visual and Video Conferencing technology

• Technical working knowledge of on premise and/or hosted contact center solutions, features, and capabilities, IVR and common business call flow.