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https://jobstore.com.sg/trace/4612158
Cadi Scientific Pte. Ltd.
IT Support Engineer
Full-time
Full-time
Others/Any
Singapore, Singapore
Customer Service
11 months ago
Job Description Provide onsite support at client’s premise, remote support by phone and email, and standby support; Meet service level expectat..
Job Description
Provide onsite support at client’s premise, remote support by phone and email, and standby support;
Meet service level expectations by responding promptly to clients’ incident tickets and liaising with internal team to close the tickets;
Install and configure hardware, IOT devices and software;
Troubleshoot hardware and software problems, including network and security issues;
Monitor server health and perform maintenance and tuning on Windows server and MS SQL server;
Comply with all applicable company product/project development and release processes;
To assist in any other work as required by the company.
Job Requirement
Diploma / Degree in IT, Computer Engineering or equivalent
Fresh graduates are welcome to apply. Candidates with working experience will be advantage;
Able to understand and write SQL scripts;
Practical experience with Windows server, MS SQL, enterprise network, enterprise security, HA;
Practical experience with healthcare IT will be advantages;
Strong interest in IT and customer service;
Good interpersonal, communication (written and oral in English), and troubleshooting skills;
Experience in healthcare IT, MS SQL scripts, ASP.NET, enterprise network and security, HA;
Member of our IT support team to provide technical support to our clients;
Keen to learn, hardworking, disciplined, and responsible.
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