Responsibilities:

• Ensuring daily smooth operations

• Ensuring all relevant information is reported to respective stakeholders and recorded on a timely manner (i.e. non-compliance activities, faults, incidents)

• Ensuring all daily, monthly, ad-hoc reports are submitted punctually

• Handling emergency situations appropriately without compromising the functions of Operations Centre

• Working with the Operation Manager on all business continuity plans, fire drills, evacuations exercises

• Supervise and conduct periodic checks

• Other daily operational and administrative duties as assigned

Requirements:

• At least 2yrs of supervisory experience

• Posses good understanding of service, experience in handling emergency procedures

• Physically fit, enjoy working with the general public at outdoor environment

• Able to work on a 12-hrs rotating Day & Night shifts

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to P-Serv Pte Ltd and its local and overseas subsidiaries and affiliates to collect, use and disclose your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s health advisories and such other purposes stated in our privacy policy.

EA License No. 90C3494

EA Registration No. R1441973 | Winson Chng

Responsibilities:

• Ensuring daily smooth operations

• Ensuring all relevant information is reported to respective stakeholders and recorded on a timely manner (i.e. non-compliance activities, faults, incidents)

• Ensuring all daily, monthly, ad-hoc reports are submitted punctually

• Handling emergency situations appropriately without compromising the functions of Operations Centre

• Working with the Operation Manager on all business continuity plans, fire drills, evacuations exercises

• Supervise and conduct periodic checks

• Other daily operational and administrative duties as assigned

Requirements:

• At least 2yrs of supervisory experience

• Posses good understanding of service, experience in handling emergency procedures

• Physically fit, enjoy working with the general public at outdoor environment

• Able to work on a 12-hrs rotating Day & Night shifts

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to P-Serv Pte Ltd and its local and overseas subsidiaries and affiliates to collect, use and disclose your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s health advisories and such other purposes stated in our privacy policy.

EA License No. 90C3494

EA Registration No. R1441973 | Winson Chng

JOB DESCRIPTION

Reporting to the Executive Housekeeper & Assistant Executive Housekeeper, the incumbent will be responsible to but not limited to the following, create and promote an atmosphere that ensures guests' satisfaction, a feel of home away from home. This position requires strong attention to detail, leadership skills, and ensures quality assurance standards are met at all times.

• Overall smooth operations of the Hotel housekeeping operations.
• Familiar Current with the latest housekeeping and laundry technology.
• Build and maintain rapport with guests, business associates, community partners including government agencies for organisational success.
• Coach and develop team members to achieve corporate brand guidelines, service standards, and procedures.
• In the absence of the Executive Housekeeper, the Assistant Executive Housekeeper will operate the Housekeeping Department and all other areas of responsibility.

JOB REQUIREMENTS

• Preferably a Bachelor's degree in Hotel Management or relevant discipline.
• Minimum of 5 years in a supervisory Housekeeping role in a similar capacity, preferably in a 5-star class environment.
• Knowledgeable in Housekeeping operation and cleaning methods.
• Have excellent English communication skills both in written and spoken.
• Detail-oriented and possess a pleasant personality with excellent communication and interpersonal skills.

Working hour: Mon to Fri (8am to 6pm)
Working location: MBFC [Downtown / Raffles Place MRT]
Salary range: $2,400 - $2,600

Duties and Responsibilities

• Provide a “best in class” service to all clients.
• Always maintain and inspect all conference rooms and pantries in good and clean condition.
• Ensure all amenities in the conference rooms are well stocked and organized at all times.
• Ensure equipment’s, amenities and conference room facilities with defects are raised as work orders to relevant departments.
• Escorts clients and visitors to the meeting rooms.
• Facilitate the ordering process and service for beverages required during meetings and corporate occasions.
• Ensure pantry is well stocked with consistently ensure provisions are refilled accordingly.
• Ensure conference room readiness, catering order preparations are in order, arrange beverage for functions and events as instructed.
• Washing up and clean pantries before closing procedures or whenever necessary
• Acknowledge all guests’ concerns, comments & complaints with discretion & the utmost urgency.
• Report to supervisor or manager for any user or client feedback
• Liaise with vendors to carry out equipment maintenance, catering orders and pantry orders.
• Promptly respond to telephone calls in a friendly & professional manner.
• Prepare stock inventory report and servicing report for management’s review.
• Complete all duties during the shift & ensure a concise hand over is conducted.

Workplace Etiquette:

• Championing flexible working and provide support to clients and guests on processes & tools - e.g. Meeting Rooms, Desks, onsite AV Equipment, pantries etc.
• Ensure the building and relevant equipment / technology is in perfect working order. Spatial awareness: support the Workspace Experience Lead with collecting and analyzing workspace data (subjective, objective and ethnographically) to improve the workspace experience for colleagues.

Key Performance Measures

• Compliance with service standards and delivery as detailed in the contract.
• Compliance with the Environmental, Health and Safety responsibilities.
• High Customer Satisfaction rating as measured in regular surveys.
• Adherence to and maintain food handling standards and food safety plan.
• Compliance with Best Practice documentation.

Experience and requirements:

• At least 2-3 years’ experience in Hospitality, F&B or Customer Experience discipline.
• Food Hygiene Certification preferred.
• Degree in hospitality or related field is preferred but not required.

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

About COTU:

Are you ready to discover a brand new world of vibrant F&B and entertainment? Look no further-C.O.T.U awaits, offering a journey filled with excitement!We're not just any venue; we're a dynamic hub, reshaping hospitality norms and crafting memorableexperiences. It's a multi-concept lifestyle and entertainment venue, featuring five distinct spacesdesigned to delight: from a welcoming lobby bar perfect for both work and relaxation, to asophisticated modern Japanese restaurant, an energetic ultralounge, a refined cocktail bar with liveentertainment, and even a rooftop swimming pool offering stunning city views

Job Description:

• Retrieve the daily sales report from the POS backend
• Conduct inventory counts at venues with managers (clarify frequency: every session with the ops? or during end-of-month inventory count).
• Ensure counts match records in MarketMan (Inventory Management system)
• Responsible as a main procurement personnel and verify stock levels against par levels to prevent overordering
• Evaluate the necessity of asset purchases before approval.
• Ensure Paperchase (Accounting Software) communicates with suppliers regarding credit notes for returned items (once paperchase come in to handle our booking/ accounting task)
• Ensure entertainment claims are within range, track and ensure adherence

Qualifications & Skills:

• Tertiary Education in Finance, Accounting, Economics, or a related field.
• 3-5 years of experience in cost control, financial analysis, or accounting roles (preferably in [industry type]).
• Strong understanding of cost accounting principles and financial analysis techniques.
• Detail-oriented with strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively across teams.
• Ability to manage multiple tasks and meet deadlines in a fast-paced environment.
• Strong organizational skills and a proactive approach to identifying cost-saving opportunities.

Operations Manager

5 days, 9am-6pm

Salary: $4000 -$5000

Location: Orchard, requires traveling to site too

Company Industry:

Provides out-of-home imaging solutions and services to consumers in theme parks, attractions and special events.

Job scope:

• Maximizing imaging revenue and achieve revenue targets
• Implementing business development and sales strategies, and to maximize the potential of existing client networks
• Responsible for planning and sourcing new business opportunity.
• Monitoring ongoing trends in marketing and the industry to support development of long-term account plans
• Talent planning of the team to support the long term development of the company
• Main point of contact with external stakeholders

Requirements:

• Matriculated or above, tertiary education is preferred
• Minimum 5 years experiences in the field of imaging/ Trip site / hospitality with at least 3 years at the manager level
• Knowledge in data analysis, experience user of PC and office software
• Prior experience in photography service industry is highly preferred

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Security Officer

Monthly Salary: $2,000
Working Location: Tanjong Pagar
Working Days & Hours: 4 Days (7-7 AM & PM Rotating)

Job Responsibilities

• Maintain peace and order within the Hotel premise and to provide safety and security to Hotel guests, patrons, employees and their belongings, and the Hotel's properties.
• Ensure no break-in and intrusion in secured and protected areas.
• Perform patrolling round in all areas of the Hotel’s premise.
• Conduct investigations on incidents involving disturbance, accidents, losses, thefts, etc. occurring in the Hotel.
• Report all matters that are harmful to the Hotel business
• Be familiar with the fire emergency plan.
• Take necessary action whenever the fire alarm is activated.
• Keep proper and updated records/entries in relevant security logs and records.

Job Requirement

• Relevant experience in hospitality industry will be an added advantage
• PLRD licensed
• Willing to work rotating shifts including weekends and public holidays

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Operations Manager

5 days, 9am-6pm

Salary: $4000 -$5000

Location: Orchard, requires traveling to site too

Company Industry:

Provides out-of-home imaging solutions and services to consumers in theme parks, attractions and special events.

Job scope:

• Maximizing imaging revenue and achieve revenue targets
• Implementing business development and sales strategies, and to maximize the potential of existing client networks
• Responsible for planning and sourcing new business opportunity.
• Monitoring ongoing trends in marketing and the industry to support development of long-term account plans
• Talent planning of the team to support the long term development of the company
• Main point of contact with external stakeholders

Requirements:

• Matriculated or above, tertiary education is preferred
• Minimum 5 years experiences in the field of imaging/ Trip site / hospitality with at least 3 years at the manager level
• Knowledge in data analysis, experience user of PC and office software
• Prior experience in photography service industry is highly preferred

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Position: Assistant Manager/ Senior Executive, Trade Marketing (Maternity Cover)

Location: Singapore

HOW YOU WILL CONTRIBUTE AND LEARN?

· Fulfil the role of a member of the Trade Marketing department in areas not limited to the below:

o Develop, plan and manage trade marketing related functions

o Take charge of business activities aligned with objectives and in compliance with legal and policy requirements including activities executed by Trade Reps

o Manage HKTB in-house systems including the trade-related pages of DiscoverHongKong.com

· Implement effective trade tactical programs (including integrated promotions led by other function teams) via

o Develop innovative and actionable plans

o Solicit deals from partners in focus markets and Hong Kong

o Develop effective marketing plans to communicate with consumers

o Manage and motivate relevant parties in focus markets and Hong Kong

· Initiate and organise travel missions, trade briefings, travel fairs and related consumer & trade co-op programs

· Develop MICE market & business segment to generate MICE traffic to Hong Kong

· Establish and maintain rapport with travel trade through regular sales calls, product updates and other forms of engagements

· Keep up to date on market intelligence through a vigilant watch over travel trends, competitors’ activities, socio-economic, political developments in the markets of coverage and region as a whole

· Manage budgets to ensure execution of all programs are within budget. Perform accurate and timely tracking and reporting of all results and expenses

· Manage stock inventory

WHO ARE WE LOOKING FOR?

· University degree holder, preferably in Tourism, Marketing, Communications or related discipline

· Solid experience in tourism industry is a must

· Understanding of Hong Kong as tourist destination as well as prior exposures to Thailand and Vietnam markets are added advantage

· Minimum 5 years of relevant work experience is preferred

· Excellent communication, interpersonal skills

· Resourceful team player, result-oriented, self-motivated

· Able to multi-task with strong problem-solving skills

· Able to work under pressure and at hours outside the normal call of duty when necessary

· Good organisation skills, meticulous attention to details

· Proficient in MS Office applications

· Occasional travelling may be required

· Candidates with less experience will be considered as Senior Executive, Trade Marketing

LOCATION:

· The position is located in our Singapore Office

· We do not offer moving allowances from other cities

JOB SUMMARY

The Director of Sales leads, manages and oversees the room sales, room reservations & event sales for the hotel, ensuring maximisation of revenue. The Director of Sales collaborates & aligns the management team and extended teams to develop & implement strategies that are financially viable for the hotel; and in return, achieve profit & product leadership. This role requires a sales focused leader who understands hospitality sales, reservations, revenue management, and event planning & execution.

ACCOUNTABILITIES:

1. Works with the General Manager & extended teams to develop a sales & events plan that identifies market niche and segments & defines a tactical plan to focus on these.

2. Monitor and review sales production and adjust sales & events activities, account coverage and sales priorities in order to achieve / exceed planned goals.

3. Implementing sales plans that drive incremental occupancy, increase average rates and grow event sales.

4. Optimise room utilization by accessing the demand and supply for rooms & reservations.

5. Review reports & sales forecast to analyze current/potential market & sales trends.

6. Review regularly activity reports and ensure targets and Sales objectives are met.

7. Prepares necessary reports for management reporting.

8. Identifying, soliciting, influencing and converting highly valuable revenue opportunities.

9. Developing & maximising relationships with selected key accounts.

10. Builds and strengthens relationships with existing & new customers to enable future bookings. Activities to include sales calls, entertainment, hotel site inspections etc.

11. To be the key client contact on-the-ground, welcoming clients, conducting site visits, and management of VIP groups and client reservations.

12. To manage guest database and CRM, including history, spending trends, preferences.

13. Collaborate with the Marketing team on the following:

· create & develop special events & sales blitzes to showcase the hotel to potential clients.

· develop & enhance awareness & reputation of the hotel & the brand in the local community.

14. Assist in building sales collateral, printed materials, and mailers to drive awareness of the hotel.

15. Attend selected trade shows and market events to promote new business and increase sales and marketing opportunities for the hotel.

16. Propose and oversee the set-up of a viable sales administration system covering portfolio management to meet sales team’s needs.

17. Responsible for the people management of the sales team including but not limited to recruitment, performance management and development of the team.

18. Coach and develop team members; inspire and motivate sales success, effectively manage team and individual performance to achieve success metrics.

19. Communicates a clear & consistent message regarding departmental goals to produce desired results.

20. To maintain flexibility to perform other duties and projects as required and deemed necessary to support the Hotel’s overall business objectives.

QUALIFICATIONS:

· Minimum 15 years’ experience in the hospitality industry in areas of Sales & Events management

· Bachelor’s Degree or related qualifications.

SKILLS:

· Highly motivated individual, professional with a positive attitude.

· Excellent communication and interpersonal skills.

· Strong Networking Skills.

· Ability to multi-task and work in a high-volume atmosphere.

· Proven ability to lead others and positively influence employee behaviour.

· Fluent with financials, budgeting and revenue management.

· Results orientated with good planning, organising, interpersonal, communication and leadership skills.

· Computer literacy is essential.

The Commis Cook is responsible for being part of the culinary team in driving stellar business profitability and productivity, providing outstanding service and adhering to all established standards & procedures.

ACCOUNTABILITIES:

Responsibilities include upholding a positive culture, ensuring quality, taste & presentation with attention to each preparation, that builds our strong reputation and brand with loyal following:

1. Ensure every task is executed up to our strong standards, including mise en place.
2. Prepare, cook & plate with precision according to recipes set that meets the specifications in quality and presentation in a timely manner.
3. Avoid & minimise any food wastage, adhering to cost control measures with accuracy in the measurements of kitchen ingredients and food portions.
4. Adhere to set standards, procedures, department rules and sanitation requirements, constantly improving upon for further effectiveness.
5. Operate kitchen tools & equipment safely and responsibly, communicating any repairs needed.
6. Ensure all products received are of high quality & consistent as per specifications according to business needs, taking the necessary actions accordingly otherwise.
7. Conduct duties required for kitchen inventory with accuracy.
8. Deal with stock rotation and ensure proper food temperatures during preparation, cooking and organisation of storage. Maintain any food/ temperature logs accordingly.
9. Follow through all kitchen opening, closing and administrative duties as directed, clearly communicating any assistance required, or anticipations of excess or insufficient ingredients.
10. Constantly sharpen & strengthen culinary skills through training and/ or self-study, being a role model to any junior team members.
11. Adhere to the implementation of all action plans according to directions of the team.
12. Ensure high standards of hygiene, sanitation & cleanliness in all areas, with all workplace safety and hygiene regulatory guidelines followed at all times.
13. To maintain flexibility to perform other duties and projects as required and deemed necessary to support the Hotel’s overall business objectives.

KNOWLEDGE / QUALIFICATIONS:

1. A diploma holder preferably specializing in hotel/restaurant management or culinary arts, or equivalent experience is required. Minimum 2 years of relevant experience.

SKILLS:

1. Knowledgeable and passionate about European and Asian cuisine preferred, with the ability to multi-task & work efficiently under pressure.
2. Positive, attentive, adaptive, strong team player and well-disciplined with an eye for detail, whilst still having the ability to work independently with minimum supervision.

JOB SUMMARY

The Marketing Manager leads & oversees the Key Marketing functions of the hotel, restaurant, bar and social spaces. This includes managing the hotel and restaurant brand image, marketing communications, public relations and promotional campaigns. The Marketing Manager also oversees market research on brand awareness, market trends and target consumer landscape to develop successful marketing campaigns and initiatives. This role requires a very focused leader who understands hospitality sales, reservations, food & beverage trends, event planning & execution.

ACCOUNTABILITIES:

1. Manage all marketing aspects for the hotel and restaurant.

2. Overall responsibility for brand management and corporate identity.

3. Works with the General Manager & extended teams to develop a Marketing & Events Plan & that identifies key market niche (s) and segments & defines the focus on these.

4. Develop marketing campaigns that are aligned with brand and strategies.

5. Create data-driven commercial insights and strategies to acquire customers.

6. Develop design ideas for marketing campaigns across traditional, digital and social media platforms.

7. Develop measures to improve effectiveness of future marketing campaigns based on areas of improvement.

8. Develop measures to use market & industry trends to promote products & services to target customers.

9. To manage guest database and CRM, including history, spending trends, preferences.

10. Work with the sales team and F&B team to identify, solicit, influence and convert highly valuable revenue opportunities.

11. Act as on-site contact for the PR agency; take over PR when agency contract ends.

12. Communicate marketing programming, managing the marketing calendar, and working closely with internal stakeholders as needed to execute plans.

13. Maintain effective internal communications to ensure all relevant parties are kept informed of marketing objectives.

14. Creation and publication of all marketing materials, collateral, and online campaign.

15. Monitor and report on effectiveness of marketing communications.

16. Cultivate and extend local partnerships.

17. Collaborate with the Sales team to:

· create & develop special events & sales blitzes to showcase the hotel to potential clients.

· develop & enhance awareness & reputation of the hotel & the brand in the local community.

18. Attend selected market events to promote new business & increase sales and marketing opportunities for the hotel.

19. Responsible for the people management of the marketing team including but not limited to recruitment, performance management and development of the team.

20. Coach and develop team members; inspire and motivate success, effectively manage team and individual performance to achieve success metrics.

21. To maintain flexibility to perform other duties and projects as required and deemed necessary to support the Hotel’s overall business objectives.

QUALIFICATIONS:

· Proven track record of at least 8 years of brand marketing, advertising and promotion experience within the hospitality or a related industry of FMCG or Luxury.

· Commercially focused, ability to analyse market data and results driven.

· Confident and dynamic personality.

· Strong creative outlook.

· Strong local knowledge and contacts.

SKILLS:

· Excellent verbal and written communication & Interpersonal skills.

· Excellent time management; high attention to detail.

· Highly motivated individual with a positive attitude.

· Ability to multi-task.

· Proven ability to lead others and positively influence employee behaviour.

· Computer literacy is essential.

Job Title: Admin Assistant

Location: Bedok (Chai Chee Lane), Singapore

Employment Type: Full-Time

About the Role
Join the dynamic team at SKS Hospitality Pte Ltd as an Administrative Assistant. In this crucial role, you will support the smooth day-to-day operations of our organization and contribute to a company that values innovation, quality, and excellence.

What You'll Be Doing

• Provide comprehensive administrative support to the management team.
• Handle various office tasks, including filing,data entry, and document management.
• Assist with delivery scheduling to ensure efficient operations.
• Contribute to the implementation and refinement of office procedures and systems.

What We're Looking For

• Minimum of 2 years of experience as an Administrative Assistant or in a similar role.
• Strong organizational and multitasking skills with the ability to prioritize effectively.
• Excellent communication and interpersonal abilities, both verbal and written.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Attention to detail with a keen eye for accuracy.
• Flexible and adaptable to changing priorities and demands.
• Able to start ASAP

JOB SUMMARY

The Finance Executive is responsible for managing Accounts Payable, monitoring inventory items, and overseeing Purchase Orders.

ACCOUNTABILITIES:

· Review, verify and process vendor invoices.

· Prepare and process both monthly and ad hoc payments.

· Review and verify monthly employee expense claims.

· Review vendors' statements of accounts and compare figures with our system to ensure no invoices are omitted.

· Maintain vendor relationships, resolve billing discrepancies and respond to vendor inquiries.

· Collaborate with Operations and Food & Beverage departments to manage and update inventory items and ending inventory.

· Assist with the month-end closing process, including reconciliations.

· Maintain flexibility to perform additional duties and projects as needed to support the hotel's overall business objectives.

QUALIFICATIONS:

· Diploma in Finance/Accountancy or equivalent

· Minimum 1 year of relevant working experience

· Proficiency in Microsoft Excel

SKILLS:

· Detail oriented and meticulous

· Analytical, resourceful, organised and able to work independently.

· Strong interpersonal skills to maintain working relationships with internal stakeholders.

JOB SUMMARY

The Chef de Partie is responsible for supporting leadership to the culinary team, assisting directions in driving stellar business profitability and productivity, alongside leading the team by example in providing outstanding service, adhering to all established standards & procedures.

ACCOUNTABILITIES:

Responsibilities include creating and upholding a positive culture, assisting the culinary team in monitoring kitchen activities, expediting orders to ensure quality taste or presentation and taking on additional responsibilities in the Sous Chef’s absence to ensure that the culinary team has proper direction.

1. Ensure food preparation & plating meets the specifications of guests in a timely manner.

2. Adhering to cost control measures with accuracy in the measurements of kitchen ingredients and food portions.

3. Support & ensure the culinary team adheres to set standards, procedures, department rules and sanitation requirements, constantly improving upon for further effectiveness.

4. Assist maintenance with all kitchen tools & equipment, taking necessary corrective actions.

5. Assist with managing the kitchen inventory and ensuring supplies are fresh and of high quality.

6. Ensuring proper food temperatures when cooking and managing proper storage at all times.

7. Follow through all kitchen opening, closing and administrative duties as directed.

8. Supporting in purchases ranging from equipment to managing food stock ordering according to appropriate budget & par levels set and managed according to business needs.

9. Support with training & development planned, implemented & monitored for junior team members; induction and mentorship with continuing development opportunities.

10. Adhere to the implementation of action plans according to directions shared covering matters ranging from HR, cost control and guest feedback.

11. All workplace safety and food hygiene regulatory guidelines must be strictly adhered to by all team members, at all times.

12. To maintain flexibility to perform other duties and projects as required and deemed necessary to support the Hotel’s overall business objectives.

QUALIFICATIONS:

· A diploma holder preferably specializing in hotel/restaurant management or culinary arts, or equivalent experience is required. Minimum 3 years of experience in European culinary and 2 years supervisory experience.

SKILLS:

· Knowledgeable and passionate about European and Asian cuisine preferred.

· Attentive, adaptive, strong team player with an eye for detail, whilst still having the ability to work independently with minimum supervision.

You will play a critical role in supporting the operational efficiency and strategic goals of the hospitality portfolio. This position is responsible for analyzing operational performance, identifying opportunities for improvement, and providing actionable insights to enhance profitability, guest satisfaction and overall operational excellence. The position also assists the office of the COO / CEO on special company projects within the company.

Job Description:

• Identify trends, variances and opportunities for improvement in operational processes.
• Prepare detailed and accurate reports for senior management, highlighting findings and recommendations.
• Develop dashboards and visualizations to communicate performance metrics effectively.
• Evaluate the impact of initiatives, providing insights and adjustments as needed.
• Track financial and productivity performance against budgets/previous year and provide variance analysis.
• Support special projects related to operational improvements, cost-saving initiatives and service enhancements.
• Conduct competitor analysis and market research to understand industry trends.
• Provide recommendations for improving compliance and operational consistency across properties.
• Work closely with project team during the pre-opening phase of new properties.
• Assist with AEI projects, from ROI analysis, planning and design, to enhance property value and guest experience.
• Any other duties assigned by management.

Job Requirements:

• Diploma / Degree in hospitality, tourism management or business. Fresh graduates are welcome to apply.
• Business acumen and comfortable with analysis and synthesizing data.
• Strong knowledge of Microsoft office applications (Excel, Powerpoint) required.
• Experience with hotel systems advantageous.
• Experience with performance analysis and reporting tools (Excel, PowerBI, Tableau) advantageous.
• Willingness to learn, improvise and adjust to changing priorities
• Able to clearly articulate ideas both orally and writing to various stakeholders

JOB PURPOSE:

The F&B Service Attendant is responsible for ensuring all guests receive great experiences through the delivery of outstanding service, adhering to all established standards & procedures.

ACCOUNTABILITIES:

Responsibilities include upholding a positive culture with genuine service, a vibrant personality, personal finesse, professionalism and proactiveness towards achieving departmental goals.

1. Undertake restaurant operational tasks which includes taking of food & beverages orders

2. Display of excellent customer service at all times, greet and welcome guests in a warm and friendly manner

3. Create great customer experience and attentive towards the customers and their queries

4. Ensure prompt serving and clearing of plates after guests complete dining

5. Maintain high standards of cleanliness within the restaurant

6. Support manager in ensuring station is well maintained and well stocked

7. Any other tasks/duties as assigned by Supervisors

KNOWLEDGE / QUALIFICATIONS:

Minimum tertiary education with minimum 1 year experience in F&B service

Company Overview:
Korea Tourism Organization (KTO) is a government-affiliated organization dedicated to promoting Korea as a premier travel destination and supporting the growth of Korea's tourism industry. The Singapore office is a dynamic hub for enhancing tourism relations between Korea and Southeast Asia.

Job Description:
We are seeking a highly motivated and experienced professional to join our Singapore office as a Director. This position is pivotal in leading Korea's tourism marketing efforts and supporting tourism-related startups in the region. The ideal candidate will be responsible for developing and implementing innovative marketing strategies to promote Korea as a top travel destination, fostering partnerships, and supporting the growth of Korea's tourism startups.

Key Responsibilities:

- Korea Tourism Marketing:

• Develop and execute comprehensive marketing strategies to promote Korea's tourism in the Southeast Asian market.
• Oversee tourism campaigns, events, and initiatives to enhance Korea's brand presence.
• Build and maintain relationships with key stakeholders, including travel agencies, media partners, and industry associations.

- Support for Korean Tourism Startups:

• Collaborate with KTO Headquarters to provide tailored support for Korean startups aiming to expand in the Southeast Asia region.
• Offer consulting services to Korean companies on market entry and operational strategies.
• Identify promising startups and design strategies for their growth and international expansion.
• Facilitate connections between Korean startups and potential investors or partners in the region.

- Market Research and Analysis:

• Conduct market research on the tourism and investment sectors in Southeast Asia, with a focus on startup ecosystems.
• Provide insights through reports on market trends and opportunities for Korean tourism-related businesses.
• Stay updated on activities of competing organizations and industry developments.

- Network and Partnership Building:

• Build and maintain a strong network of industry experts, including global corporations, venture capitalists, and investment firms.
• Establish strategic alliances with key players in the tourism and investment sectors.

- Team Leadership:

• Manage the Singapore office team, budget, and operations to ensure the effective delivery of organizational goals.
• Foster a collaborative work environment and support the professional development of team members.

Qualifications:

Minimum 10 years of experience in tourism marketing, business development, or a related field.

• Proven track record in managing large-scale marketing campaigns and supporting startup growth.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Familiarity with the tourism industry and startup ecosystems in Southeast Asia and Korea.
• Proficiency in English and Korean is required.

How to Apply

Interested candidates are invited to submit their resume and a cover letter detailing their qualifications and experience to [email protected].

Primary Responsibilities

• Supervise and train the team members in accordance to the service standards in banquet operations
• Directly communicate and oversee the actual set-up and services by giving clear instructions and supervising the servers, coordinating the timing of event to ensure its success, e.g. Chinese weddings
• Provide excellent guest engagement while serving food and beverage to the guest
• Assist in checking all function rooms are in good and proper working condition

Requirements

• Possesses a certificate in F&B/Hospitality Management
• Minimum 5 years’ experience in F&B Operations, preferably in banquet operations
• Good interpersonal and communication skills with cheerful personality
• Able to perform rotating shifts, including weekends and public holidays

JOB PURPOSE:

The Bartender is responsible for ensuring all guests receive an awesome beverage experience through the delivery of outstanding products & service, adhering to all established standards & procedures. Responsibilities include upholding a positive culture with genuine service, a vibrant personality, personal finesse, professionalism, and proactiveness toward achieving departmental goals.

ACCOUNTABILITIES:

• Ensure day-to-day smooth bar operations with the extended team for service at the restaurant, In-Room Dining, events etc ensuring highest quality standards.
• Ensure adherence and completion to daily tasks in a timely manner.
• Understand all tasks sufficiently to perform any duty assigned, consistently demonstrating high levels of guest service. Inspect the cleanliness & appearance of all presentations such as centerpieces, china, glass, & silver before use.
• Ensure the bar is ready for service for shifts and runs smoothly, proper sequence of service with highlights, providing guest appropriate recommendations, accurate order taking while noting & relaying any special requests or allergies to the relevant members.
• Present beverages of a high standard with adequate description & flair, checking for guest satisfaction with proactive engagement at opportune times.
• Communicate service needs to team members, ensure prompt follow up on all guest needs including having beverages and checks presented in an accurate & timely manner. Report any challenges, guest comments, relevant information to the manager on duty.
• All area’s in and around the bar including side stations, equipment must be maintained immaculately, & duties performed in a presentable manner, towards an excellent guest experience. Cleanliness of work areas to be maintained throughout the day, with deep cleaning conducted as necessary.
• Be proficient in all necessary knowledge including product & service. Suggestive selling to be practised sensibly towards a great guest experience.
• Conduct accurate stock counts & requisition, maintain storage areas with the team.
• Train, guide and monitor junior team members or part timers as necessary accordingly. 10. Follow all company, safety & hygiene policies and procedures; report all accidents, injuries and incidents to management. Practice responsible service of alcohol.
• Any other duties as assigned

KNOWLEDGE / QUALIFICATIONS:

• Minimum tertiary education with minimum 1 year experience in F&B service or 2 year degree from an accredited university in hospitality related major.

JOB PURPOSE:

Supervise a team of Front Office Agents to ensure that all front of house and guests services processes are handled in accordance with prescribed service standards and policies to achieve maximum guests’ satisfaction.

ACCOUNTABILITIES:

1. Plan and roster the Front Office Agents shift.

2. Follows policy and procedures with regards to guest handling and service processes to ensure the welfare of guest and property.

3. Ensure all guests’ feedbacks and requests are attended to promptly.

4. Ensure that check-in and check-out procedures are handled smoothly and efficiently.

5. Ensure that all payments received are in order.

6. Ensure staff are working responsibly and efficiently.

7. Maintain staff morale and discipline.

8. To maintain flexibility to perform other duties and projects as required and deemed necessary to support the Hotel’s overall business objectives.

KNOWLEDGE / QUALIFICATIONS:

1. Familiar with Front Office operations.

2. Hotel Management Diploma or ‘A’ Level qualification or equivalent.

3. Minimum 3 years of experience in a similar capacity of hotel, with at least 1 year in supervisory capacity.

SKILLS:

1. Good customer service skills.

2. Good computer literacy and office administration skills.

3. Proficient in Microsoft software, Outlook, and Opera Cloud PMS.

Key Responsibilities

• Increase corporate client base through consistent solicitations while establishing trust and rapport with clients to generate and boost revenues for the hotels
• Identify new markets segments and business opportunities, and pro-actively gather market and customer information
• Review own sales performance and negotiate terms and agreements, and work towards closing sales.
• Utilise various forms of communication such as email, phone or online social media to develop relationships with clients.
• Develop relationship with guests/customers and ensure quality service delivered in accordance to company's standards.
• Prepare weekly sales report and assist in annual sales budget for management approval.
• Co-ordinate with internal customers in meeting external customers’ requirements.
• Follow-up with clients' on proposal, contracts, reservation, payment, etc.

Skills Requirements

• Proficient in prospecting, negotiation and managing customers relationship
• Demonstrate initiative and enterprising behaviours, results oriented and self-motivated
• Display critical thinking and analytical skills
• Excellent interpersonal and communication skills, both written and spoken
• Able to provide excellent service with prompt follow up actions
• IT savvy preferably with OPERA system knowledge

Note:

• Senior Sales Manager will be accredited for candidates with more than 5 years of hotel sales experiences.
• Only shortlisted candidates will be notified.

Primary Responsibilities

• Supervise and train the team members in accordance with the service standards, ensure suggestive selling techniques are performed by all team members
• Assist in the development of the wine list; demonstrate the ability to pair and suggest wine to guests and assist with decanting wine
• Operate and compute the cash register, record all transactions on a daily basis
• Provide excellent guest engagement while serving food and beverages to the guests

Requirements

• Certificate in Food & Beverage/Hospitality Management or its equivalent
• Min 4 years of experience at the supervisory level in a fine dining environment
• Good interpersonal and communication skills with a cheerful personality
• 5 working days per week with the ability to work on weekends/public holidays and rotating shifts

Primary Responsibilities

• Assist in preparing budgets for departments and projects.
• Analyze costs and variances against budgets to provide insights and recommendations.
• Monitor performance indicators (KPIs) related to costs and profitability.
• Prepare monthly cost reports and variance analysis for management.
• Assist with financial forecasting and identifying trends in spending.
• Identify opportunities for cost reduction and efficiency improvements.
• Ensure adherence to budgets through regular reviews and analysis.
• Work closely with department heads to provide insight into financial performance and budget management.
• Develop and implement cost control procedures and policies.
• Oversee costs associated with projects to ensure that they stay within the budget.
• Maintain accurate financial records, including ledgers, journals, and trial balances.
• Prepare financial statements such as income statements, balance sheets, and cash flow statements.
• Ensure compliance with tax regulations and prepare tax returns.
• Assist with internal or external audits by providing necessary documentation and explanations.
• Manage accounts payable and accounts receivable processes.
• Perform account reconciliations to ensure accuracy and completeness of records.
• Ensure compliance with accounting standards (GAAP/IFRS) and governmental regulations.
• Conduct financial analysis to inform strategic decision-making.
• Manage and process payroll, ensuring adherence to legal and regulatory requirements.
• Provide financial advice and support to management to improve profitability and financial performance.

Job Requirement

• Minimum education of Bachelor degree in Accounting
• Minimum of 5 years in accounting management experience in a similar capacity
• Knowledgeable and proven experience in accounting from hospitality industry is highly regarded
• Have a positive attitude toward challenges and the drive to excel
• Possess professional disposition with excellent communication and interpersonal

JOB SUMMARY

The Chef de Partie is responsible for supporting leadership to the culinary team, assisting directions in driving stellar business profitability and productivity, alongside leading the team by example in providing outstanding service, adhering to all established standards & procedures.

ACCOUNTABILITIES:

Responsibilities include creating and upholding a positive culture, assisting the culinary team in monitoring kitchen activities, expediting orders to ensure quality taste or presentation and taking on additional responsibilities in the Sous Chef’s absence to ensure that the culinary team has proper direction.

1. Ensure food preparation & plating meets the specifications of guests in a timely manner.

2. Adhering to cost control measures with accuracy in the measurements of kitchen ingredients and food portions.

3. Support & ensure the culinary team adheres to set standards, procedures, department rules and sanitation requirements, constantly improving upon for further effectiveness.

4. Assist maintenance with all kitchen tools & equipment, taking necessary corrective actions.

5. Assist with managing the kitchen inventory and ensuring supplies are fresh and of high quality.

6. Ensuring proper food temperatures when cooking and managing proper storage at all times.

7. Follow through all kitchen opening, closing and administrative duties as directed.

8. Supporting in purchases ranging from equipment to managing food stock ordering according to appropriate budget & par levels set and managed according to business needs.

9. Support with training & development planned, implemented & monitored for junior team members; induction and mentorship with continuing development opportunities.

10. Adhere to the implementation of action plans according to directions shared covering matters ranging from HR, cost control and guest feedback.

11. All workplace safety and food hygiene regulatory guidelines must be strictly adhered to by all team members, at all times.

12. To maintain flexibility to perform other duties and projects as required and deemed necessary to support the Hotel’s overall business objectives.

QUALIFICATIONS:

· A diploma holder preferably specializing in hotel/restaurant management or culinary arts, or equivalent experience is required. Minimum 3 years of experience in European culinary and 2 years supervisory experience.