Job Description & Requirements

Responsibilities:

1. To Oversee daily operation and activity for Hotel department

2. Liase with director on planning and execution of tasks/projects

3. Liase with HR Department for manpowper planning and if required conduct interview.

4. Assist HR & Director to develop and improve KPI’s

5. Act as a communication conduct between management and staff.

6. Resolve conflicts and mediate disputes between employees.

7. Attend to complaints and ensure customers' satisfaction

8. Any other duties assigned by directors

Requirements:

1. Able to work in islandwide locations, and able to go to multiple locations daily.

2. Able to work OT including weekends and public holidays.

3. Atleast 2-3 years’s of relevant experience

4. Excellent interpersonal skills

• Located near BUANGKOK MRT
• Training Provided
• Uniform Provided
• able to work on SAT, SUN & PH , 11am to 10pm
• SINGAPOREAN ONLY

Responsibilities:
• Clean food waste on the crockery (Plate, bowl, spoon, etc.)
• Place all the crockery into the dishwasher for cleaning
• Other ad-hoc duties as required

Please call or WhatsApp 8896 2338 for more information

Wanted: Barista Extraordinaire!

Are you a coffee enthusiast with latte art skills so good they could be framed? Do you thrive on serving happiness one cup at a time? If your answer is a caffeinated YES, we want you on our team!

Here’s What’s Brewing:

• Position: Barista Extraordinaire
• Work Hours: 5-day work week....because we know you need time to caffeinate your soul too!
• Perks: FAun vibes, and coworkers who share your obsession with perfectly foamed milk.

What You'll Do:

Master the art of espresso pulling and frothy milk spinning.
Create latte art that doubles as Instagram-worthy masterpieces.
Chat with customers and serve up smiles (along with their coffee orders).
Keep the beans stocked and the work area spotless – no rogue coffee grounds here!

What We’re Looking For:

• Passion for coffee and all things caffeinated.
• Ability to juggle coffee orders like a pro without spilling a drop.
• A quirky personality that makes every customer’s day brighter.
• Barista experience is a plus, but enthusiasm is essential!

What You’ll Get:

• A supportive team that runs on caffeine and good vibes.
• Opportunities to grow your coffee expertise.
• A great team – obviously.

How to Apply:

Think you’re the one we’re looking for? Drop us a message with your CV and tell us why you’re born to brew!

Please note: Only shortlisted applicants will be contacted

We can't espresso how much we're looking forward to meeting you!

Pami Kaur

ILS Hospitality Solutions

EA Reg No. : 23C1776

Telephone : WA (+65) 8943 1726

Our Client is a Singapore based company in Hospitality industry with global presence. Due to business needs, they are now recruiting a Guest Experience Officer to be part of their Customer Service team for ongoing transformation projects. They are located Islandwide - easily accessible.

Duties:

• Provide courteous and efficient service, striving to fulfill each guest's request whenever possible. Ensure all telephone calls are answered promptly, within three rings.
• Be well-versed in all room types, rates, and availability, and up-sell services whenever possible.
• Take ownership of guest issues, addressing complaints promptly and in line with established procedures. Report to a supervisor for further follow-up if needed, and complete glitch reports when necessary.
• Ensure the safety and security of guest rooms by following emergency and fire procedures, and encourage guests to use Safe Deposit boxes (El-Safe) in accordance with hotel policies.
• Be knowledgeable about hotel facilities, functions, major city attractions, and events to provide guests with accurate information. Maintain a professional, courteous relationship and effective communication with all hotel personnel.

Requirements

• Minimum O Level
• Willingness to work rotating shifts.
• Min 1-2 years of customer service experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

• Located near MARINE PARADE MRT
• Yearly PWM bonus
• Annual Increment
• Bi monthly Salary Payment
• Annual leave, Medical, Insurance
• Training Provided
• Uniform Provided
• SINGAPOREAN ONLY

Responsibilities:
• Clean food waste on the crockery (Plate, bowl, spoon, etc.)
• Place all the crockery into the dishwasher for cleaning
• Other ad-hoc duties as required

Please call or WhatsApp 8896 2338 for more information

Working Hours: Monday - Friday (7am - 11am) Excluding Public Holiday

Job Description

1) Wipe clean tabletops (accessible and exposed area only)
2) Clear trash bins from individual workstations
3) Remove trash from office to designated area
4) Designated spot cleaning
5) Sweep / Vacuum / Mopping of Floor
6) Toilet Cleaning
7) Pantry Cleaning

Job Requirements

1) Cleaning experience preferred
2) Available immediately
3) Positive attitude, hardworking with pleasant personality

Interested please WA 8896 2338

Responsibilities:

1. Supervise and coordinate assigned shift; conduct daily pre-operation meeting with staffs on duties

2. Conduct On-the-Job Training (OJT) to employees including the proper and safe manner of routine cleaning using equipment & machinery

3. Ensure all daily and periodic cleaning works are carried out as per schedule

4. Attend to complaints and ensure customers' satisfaction

5. Check on staff punctuality and discipline

6. Any other duties assigned by Superiors and Clients

Requirements:

1. Able to work midnight shift

2. Able to work OT including weekends and public holidays.

3. Able to work in islandwide locations, and able to go to multiple locations daily.

4. Excellent customer service skills and able to interact well with clients

5. At least 1 year’s experience in similar role in cleaning sector

Role and Responsibilities

1. To ensure the overall cleanliness and tidiness of the guest rooms and public areas to ensure a welcoming hospitality.

2. Collection and signing in and out the keys for assigned areas.

3. To ensure that trolleys are fully stocked with linens and supplies needed for room cleaning.

4. Ensuring that guests’ rooms and check-out rooms are cleaned in accordance with the housekeeping requirements.

5. Replenishing of room supplies and toiletries for guest rooms and check-out rooms to ensure guests’ satisfaction.

6. Cleaning and maintaining the maid pantry and service area daily.

7. Removal of all dirty service trays & trolleys, cutleries and crockeries from guest corridors.

8. To check that all room status is the same as the Room Attendant daily report.

9. Responsible for cleaning of 15 rooms daily on average.

10. Reporting of any maintenance defects to the housekeeping office.

11. Reporting of any lost and found to the relevant department for their necessary actions.

12. Reporting of all irregularities spotted to the hotel management/direct supervisor.

13. Performing of ah-hoc duties as per requested by the hotel management/direct supervisor.

Requirements

1. Able to work in islandwide locations.

2. Able to work OT including weekends and public holidays.

3. Excellent interpersonal skills.

4. Ability to prioritise daily job tasks to ensure smooth operations.

5. Adhere to personal grooming and hygiene standards to ensure professionalism.

6. Candidates without experience are welcome to apply.

If interested, please Call/WhatsApp us 8896 2338 for any enquiries.

The Restaurant Manager in "Noa" restaurant will oversee and manage the daily operations of the restaurant.

Supervisory Responsibilities:

• Hires and trains restaurant staff.
• Organizes and oversees the staff schedules.
• Conducts performance evaluations that are timely and constructive.
• Handles discipline and termination of employees in accordance with restaurant policy.

Duties/Responsibilities:

• Oversees food preparation, ensuring compliance with health, safety, food handling, and hygiene standards.
• Ensures customer satisfaction with all aspects of the restaurant and dining experience.
• Handles customer complaints, resolving issues in a diplomatic and courteous manner.
• Ensures compliance with alcoholic beverage regulations.
• Estimates food and beverage costs.
• Manages inventory and purchases food and supplies.
• Conducts daily inspection of restaurant and equipment to ensure compliance with health, safety, food handling, and hygiene standards.
• Periodically evaluates restaurant equipment for repairs and maintenance; schedules for service.
• Collaborates with chefs to develop appetizing menus.
• Maintains sales records and tracks cash receipts.
• Prepares and submits operations reports and other documentation requested by the regional manager.
• Performs other duties as assigned.

Required Skills/Abilities:

• Strong supervisory and leadership skills.
• Excellent interpersonal skills with a focus on customer service.
• Excellent time management skills.
• Excellent organizational skills and attention to detail.
• Familiarity with food handling, safety, and other restaurant guidelines.
• Proficient with Microsoft Office Suite or related software.

Education and Experience:

• Bachelor or Master degree in Hospitality or FnB.
• Previous restaurant experience required; management experience preferred.
• Successful completion of corporate training program required.

Our Client is a Singapore based company in Hospitality industry with global presence. Due to business needs, they are now recruiting a Duty Manager to be part of their Customer Service team for ongoing transformation projects. They are located Islandwide - easily accessible.

Duties:

• Responsible for ensuring the smooth, efficient, and profitable operation of the hotel.
• Overseeing key areas within the Front Office such as reception, cashiering, telephone services, reservations, and baggage handling. Supervise junior staff, ensuring they maintain professionalism and contribute to a positive corporate image for guests.
• Ensure prompt, courteous, and efficient service for all guests, addressing any complaints with tact and diplomacy. Assist with guest check-in and check-out processes.
• Handle security-related duties by directing guests to the Security department for incidents, thefts, or offences, and manage issues involving guest misconduct or unauthorized individuals in coordination with security personnel.
• Maintain a cash float aligned with occupancy levels, authorize rate and room changes, handle paid-outs, cash advances, and cheque acceptance following hotel procedures and credit policies.
• Closely monitor room inventory to ensure optimal room usage, maximizing revenue opportunities.

Requirements

• Minimum Diploma in Hotel Management or relevant discipline
• Willingness to work rotating shifts.
• At least 4 years of experience in the hospitality industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

Our Client is a Singapore based company in Hospitality industry with global presence. Due to business needs, they are now recruiting a Admin Executive to be part of their Administrative team for ongoing transformation projects. They are located at South.

Duties:

• Handle telephone inquiries and follow up with relevant sales staff.
• Manage inventory of collateral materials for the Sales & Marketing Department.
• Update and maintain administrative and filing systems.
• Prepare key reports such as Monthly Production, Daily Business Mix, and Budget Reports.
• Attend meetings and training sessions as required.
• Perform additional tasks assigned by the supervisor with professionalism.

Requirements

• Minimum O Level
• Min 1-2 years of administrative experience, with experience in SAP system

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

As an intern in Hospitality Team 1 (Protocol/F&B) for the World Aquatics Championships 2025 (WCH2025), you will assist in developing and implementing protocol plans for games and events. You will also provide support for Food & Beverage (F&B) services.

Key Responsibilities:

Protocol Planning:

• Assist in developing comprehensive protocol plans for opening and closing ceremonies, medal presentations, and other official events

• Support in defining protocol requirements for VIP guests, dignitaries, and officials

• Help create detailed event timelines and run sheets for all protocol-related activities

• Assist in coordinating with various departments to ensure smooth execution of protocol plans

• Support in preparing briefing materials for staff and volunteers on protocol procedures

• Help maintain up-to-date lists of VIPs, their requirements, Hotel bookings, schedules and transportation arrangements (day-day and airport transfers)

• Assist in organising seating arrangements for official events according to protocol guidelines

Food & Beverage Support:

• Assist in menu planning for various events, athlete dining areas, workforce meals, and VIP catering

• Help coordinate with caterers and F&B providers to ensure timely and quality service for all groups, including VIPs

• Support in maintaining inventory of F&B supplies and equipment

• Assist in monitoring food safety and hygiene standards in all F&B areas

• Help collect and analyse feedback on F&B services to identify areas for improvement

• Assist in organising special dietary requirements for athletes, officials, workforce, and VIPs

• Support in coordinating meals and dining areas for staff, volunteers, and VIP guests

• Help monitor F&B inventory for official functions, workforce meals, and VIP catering

• Assist in ensuring high-quality presentation and service standards for VIP catering events

Requirements:

• Current student or recent graduate in Event Management, International Relations, or related field

• Strong attention to detail and excellent organisational skills

• Good communication and interpersonal skills

• Interest in sports events management and protocol

• Ability to work in a dynamic environment

• Flexibility to work irregular hours as needed during the event

Key Responsibilities:

• Work closely with the multi-disciplinary team to assess students’ readiness for internship and open employment.
• Communicate with students to understand their goals and ambitions.
• Assess students' wants and needs.
• Source and arrange for job training and internship opportunities for students.
• Provide job matching for students.
• Conduct site assessment to analyse and evaluate the suitability of the job site.
• Conduct Employer Education and Awareness Programme/ Workshops for internal and external stakeholders.
• Prepare the students for the internship.
• Provide one-on-one training tailored to the needs of the student.
• Prepare a job analysis to identify the job duties.
• Devise, plan and implement job coaching strategies.
• Assist students to discover and overcome their barriers and setting goals.
• Identify and provide support to develop the student's confidence and interest in the job during the internship.
• Assess the strengths of individuals and teach them to use them effectively.
• Guide students in learning to complete job tasks.
• Help in the development of motivation and skills.
• Provide assistance and guidance to students who need help with their everyday work activities or new tasks.
• Provide coaching with effective interventions and strategies techniques.
• Help students in developing social and life skills.
• Refer students for further training/professional support when needed.
• Advise on workplace accommodations for students.
• Work with employers to explore unmet business needs so that jobs can be developed or customized.
• Monitor and evaluate the progress of students.
• Develop effective job coaching and employment plans.
• Develop career plans, action plans and comprehensive support strategies.
• Advocate for an inclusive work environment.
• Keep track, oversee and document students' progress.
• Provide continued job support and supervision to the students on the job.
• Work closely with internal and external stakeholders during the internship period.
• Counsel students on fine-tuning work habits/skills in preparation for employment.
• Negotiate progression to open employment with the employer after the end of the internship.
• Keep records and documentation and prepare appropriate reports.
• Keep proper and up-to-date records for reporting and submission to Reporting Officer.

Job Requirements:

• Diploma or Degree in any discipline with at least 3 years of working experience.
• A strong team player with excellent people skills.
• Able to work as a team player in collaborating, managing and facilitating projects and events.
• A self-motivated and independent individual.
• Possess communication and interpersonal skills.
• Ability to adhere to regulations, standard operating procedures, work protocol and processes.
• Possess organisational and time management skills.
• Problem-solving aptitude.
• Respect for diversity.
• Ability to inspire and motivate.
• Ability to take on multiple roles and various responsibilities.
• Experience in working with people with special needs will be a plus.

Your position as a Maintenance Associate oversees KINN properties in Engineering Activities, including equipment maintenance, repairs, operations, and managing materials and supplies. Responsibilities include preventive maintenance, evaluating project designs, overseeing construction, managing inventory, evaluating contracts, and reporting progress to superiors.

Key Responsibilities

1. Directs, coordinates, and participates in all activities related to engineering matters.

• Installing, maintaining, repairing, and operating equipment and related systems.
• Receiving, storing, issuing, and controlling Engineering materials and supplies.
• Maintaining, installing, or repairing M & E equipment, building works, etc.

2. Develop and implement preventive maintenance and repair schedules for all equipment, machinery, and other facilities.

3. Prepares and/or evaluates designs and specifications for all Engineering projects, supervises the installation and construction of all Engineering work, and submits periodic reports on project status and operating performance to superior.

4. Controls and sees to adequate inventory of all Engineering supplies.

5. Evaluate all Engineering contracts and bids and submit recommendations to the superior.

6. Sees that all Engineering installations, constructions, and operations comply with building codes and government rules and regulations and acts as liaison with government agencies concerned.

7. Develop policies and procedures to govern and control activities of Engineering.

8. Develop and implement safety policies and procedures and recommend necessary changes.

9. To work closely with other department Heads and all staff to achieve and maximize guests’ satisfaction and smooth workflow.

10. Supervise contractors’ work within the building facilities.

11. To standby for recall and in the event of an emergency

12. To perform other duties as assigned by the Hotel Operations Manager

Requirements

• ITE / Diploma in Facilities Management Services / Estate Management / Building Maintenance / Engineering
• or related fields.
• Preferably 1 year of experience in a similar industry
• Able to work beyond normal working hours (5-day work week) and on weekends/ PHs where required.
• Good team player with effective communication and interpersonal skills.

JOB PURPOSE:

The F&B Service Attendant is responsible for ensuring all guests receive great experiences through the delivery of outstanding service, adhering to all established standards & procedures.

ACCOUNTABILITIES:

Responsibilities include upholding a positive culture with genuine service, a vibrant personality, personal finesse, professionalism and proactiveness towards achieving departmental goals.

1. Undertake restaurant operational tasks which includes taking of food & beverages orders

2. Display of excellent customer service at all times, greet and welcome guests in a warm and friendly manner

3. Create great customer experience and attentive towards the customers and their queries

4. Ensure prompt serving and clearing of plates after guests complete dining

5. Maintain high standards of cleanliness within the restaurant

6. Support manager in ensuring station is well maintained and well stocked

7. Any other tasks/duties as assigned by Supervisors

KNOWLEDGE / QUALIFICATIONS:

Minimum tertiary education with minimum 1 year experience in F&B service

Meet KINN, where our properties are more than just places to stay - they're sanctuaries designed for creating meaningful connections and cherished memories within a secure, inclusive, and peaceful environment. Our vision is to redefine hospitality as a comprehensive lifestyle experience, thoughtfully curated to everyone’s needs.

The primary role of a Barista is to ensure amazing coffee experiences for customers. They take charge of brewing the perfect cup of coffee, showcasing their expertise in various brewing methods and latte art. They also coach and guide other baristas, sharing their knowledge and helping them enhance their skills. From customer service to managing inventory and maintaining the equipment, a Barista is a coffee connoisseur who brings joy and satisfaction to coffee lovers like you.

Key Responsibilities

• Prepare and serve a range of coffee beverages, including espresso, cappuccinos, lattes, Americanos, and specialty drinks, in accordance with company’s recipes and standards for taste and presentation.
• Ensure that the coffee equipment is calibrated and maintained to produce consistent and high-quality products.
• Interact with customers to understand their preferences and provide recommendations when needed.
• Operate and maintain coffee equipment, such as coffee machines, grinders, and brewing devices, to ensure consistent quality and safety.
• Greet customers, take orders accurately, and process payments efficiently while maintaining a friendly and professional outlook
• Manage inventory and restock coffee beans, milk, syrups, and other beverage ingredients to ensure a continuous supply of materials for drink preparation.
• Maintain a clean and organized work area, including regular cleaning of equipment and work station to meet SFA Hygiene Standards.
• Stay up-to-date with the restaurant’s menu offerings, seasonal specials, and promotions to assist customers in making informed choices.
• Provide outstanding customer service by engaging in friendly interactions, addressing customer inquiries, and handling any issues or concerns professionally.
• Suggest additional items like pastries, snacks, or merchandise that complement customers' beverage choices, contributing to increased sales.
• Multi-task efficiently to handle customer orders, maintain cleanliness, and manage brewing times to minimize customer wait times.
• Assist in other areas of operations when required, such as cashiering, service, or cleaning.
• Work closely with other team members to ensure seamless service and overall hotel operations.
• Any other duties as assigned by the Head of Barista

Requirements

• 1-2 years of Barista experience
• Required knowledge of coffee extraction and calibration (grinder and espresso machine)
• Basic latte art skill
• Positive work attitude
• A fun team player and comfortable to work in a fast-paced environment
• Passionate about coffee

Meet KINN, where our properties are more than just places to stay - they're sanctuaries designed for creating meaningful connections and cherished memories within a secure, inclusive, and peaceful environment. Our vision is to redefine hospitality as a comprehensive lifestyle experience, thoughtfully curated to everyone’s needs.

We are looking for Full-time Front Office Associate to serve as our guests’ main point of contact and manage all aspects of their accommodation. Serving as KINN’s ambassador, you will be instrumental in creating a pleasant and memorable stay for our guests, and to show them the full KINN experience.

Responsibilities

• Perform check in and check out duties in accordance to the Hotel’s P&P Standards
• Update guest information into Hotel PMS system
• Filing of guest registration cards into Guest In House folders for check in guest
• Filing and storage of guest registration cards for check out guests
• Checking and charging of daily arrivals, guest in house and future bookings via Hotel PMS and various OTAs (Online Travel Agent) according to Hotel P&P standards
• Checking of daily arrivals and departures, ensuring that rooms/capsules are blocked and prepared for guest arrivals
• Perform checks on cleanliness of public areas and other guest areas such as dorms, guest toilets, public areas etc
• Check pantries and topping up of pantry amenities
• Preparing and sending of daily hotel reports to relevant parties nightly

Requirements

• Independent and adaptable
• Self-confident and makes an effort to be well-groomed and tidy
• Excellent communication and organizational skills
• Fluency in English is a must.
• Previous work experience as a hotel front desk agent, receptionist or similar role is preferred, but will train the right person.
• Commitment to work a 5 day work week including shifts and weekends.
• Experience with property management and digital softwares such as CloudBeds or Opera will be a huge plus!
• Experience managing online travel agent websites such as Booking.com and Agoda work is an advantage

As an intern in Hospitality Team 1 (Accommodation/F&B) for the World Aquatics Championships 2025 (WCH2025), you will assist in managing accommodation arrangements for athletes, officials, staff, and guests. You will also provide support for Food & Beverage (F&B) services.

Key Responsibilities:

Accommodation Management:

• Assist in coordinating accommodation arrangements for athletes, officials, staff, and guests

• Support the room allocation process, ensuring appropriate assignments based on specific requirements

• Aid in managing reservations and room blocks, including tracking changes and updates

• Help maintain accurate records of all accommodation-related information

• Assist in conducting quality checks of accommodation facilities to ensure they meet required standards

• Support the check-in and check-out processes, helping to resolve any issues that arise

• Contribute to the development of accommodation-related reports and updates for management

Food & Beverage Support:

• Assist in menu planning for various events, athlete dining areas, workforce meals, and VIP catering

• Help coordinate with caterers and F&B providers to ensure timely and quality service for all groups, including VIPs

• Support in maintaining inventory of F&B supplies and equipment

• Assist in monitoring food safety and hygiene standards in all F&B areas

• Help collect and analyse feedback on F&B services to identify areas for improvement

• Assist in organising special dietary requirements for athletes, officials, workforce, and VIPs

• Support in coordinating meals and dining areas for staff, volunteers, and VIP guests

• Help monitor F&B inventory for official functions, workforce meals, and VIP catering

• Assist in ensuring high-quality presentation and service standards for VIP catering events

Requirements:

• Current student or recent graduate in Hospitality Management, Event Management, or related field

• Strong organisational and communication skills

• Ability to work in a fast-paced environment

• Interest in sports events management

• Flexibility to work irregular hours as needed during the event

Our Client is a Singapore based company in Hospitality industry with global presence. Due to business needs, they are now recruiting a Guest Experience Officer to be part of their Customer Service team for ongoing transformation projects. They are located Islandwide - easily accessible.

Duties:

• Provide courteous and efficient service, striving to fulfill each guest's request whenever possible. Ensure all telephone calls are answered promptly, within three rings.
• Be well-versed in all room types, rates, and availability, and up-sell services whenever possible.
• Take ownership of guest issues, addressing complaints promptly and in line with established procedures. Report to a supervisor for further follow-up if needed, and complete glitch reports when necessary.
• Ensure the safety and security of guest rooms by following emergency and fire procedures, and encourage guests to use Safe Deposit boxes (El-Safe) in accordance with hotel policies.
• Be knowledgeable about hotel facilities, functions, major city attractions, and events to provide guests with accurate information. Maintain a professional, courteous relationship and effective communication with all hotel personnel.

Requirements

• Minimum O Level
• Willingness to work rotating shifts.
• Min 1-2 years of customer service experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

ABOUT FRASERS PROPERTY LIMITED
Frasers Property Limited (“Frasers Property” and together with its subsidiaries, the “Frasers Property Group” or the “Group”), is a multinational investor-developer-manager of real estate products and services across the property value chain. The Group is listed on the Main Board of the Singapore Exchange Securities Trading Limited (“SGX-ST”) and headquartered in Singapore.

Frasers Property's multinational businesses operate across five asset classes, namely, residential, retail, commercial & business parks, industrial & logistics as well as hospitality. The Group has businesses in Southeast Asia, Australia, Europe and China, and its well-established hospitality business owns and/or operates serviced apartments and hotels in over 20 countries and more than 70 cities across Asia, Australia, Europe, the Middle East and Africa.

Frasers Property is also the sponsor of two real estate investment trusts (“REITs”) and one stapled trust listed on the SGX-ST. Frasers Centrepoint Trust and Frasers Logistics & Commercial Trust are focused on retail, and industrial & commercial properties, respectively. Frasers Hospitality Trust (comprising Frasers Hospitality Real Estate Investment Trust and Frasers Hospitality Business Trust) is a stapled trust focused on hospitality properties. In addition, the Group has two REITs listed on the Stock Exchange of Thailand. Frasers Property (Thailand) Public Company Limited is the sponsor of Frasers Property Thailand Industrial Freehold & Leasehold REIT, which is focused on industrial & logistics properties in Thailand, and Golden Ventures Leasehold Real Estate Investment Trust, which is focused on commercial properties.

The Group is committed to inspiring experiences and creating places for good for its stakeholders. By acting progressively, producing and consuming responsibly, and focusing on its people, Frasers Property aspires to raise sustainability ideals across its value chain, and build a more resilient business. It is committed to be a net-zero carbon corporation by 2050. Building on its heritage as well as leveraging its knowledge and capabilities, the Group aims to create lasting shared value for its people, the businesses and communities it serves. Frasers Property believes in the diversity of its people and is invested in promoting a progressive, collaborative and respectful culture.

For more information on Frasers Property, please visit frasersproperty.com or follow us on LinkedIn.

Job Summary

We are looking for a Client Relations Executive to provide high-quality service to our hotel customers. You will address complaints and go the extra mile to make sure our guests are satisfied. In this role, you should be an excellent communicator who can stay positive when facing difficult situations. You should also be reliable and customer-oriented, as you’ll serve as a primary point of contact for our customers. Your goal will be to ensure our guests enjoy themselves and plan to come back to our facilities.

Job Description

• Handle guest check-in including the processing of their reservations and rooming at the unit level.
• Handle all guest requests during their stay.
• Handle all front desk cashiering duties.
• Handle all leasing activities including the conduct of site inspections and the closure of sales deals as required.
• Act as a link between Assistant Operations Manager and Director of Sales on operations and sales processes.
• Support sales and marketing by providing relevant information including customer feedback and sales leads.
• Manage the daily gymnasium, sauna, and Residents’ Lounge operations.
• Manage individual portfolio assigned to maximize guest satisfaction.
• Contribute to ‘Fraser experience’.
• Contribute to increase customer satisfaction level and the ratio of compliments against complaints.
• Contribute to receive guest feedback forms to meet 20% of all departures.
• Perform other ad-hoc duties as assigned.

Key Qualification

• Professional Certificate/Nitec, Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, any field.
• Minimum 2 to 3 years of relevant experience in front office.
• You have minimum 2 years working experience.
• Proficiency in Inforbrand HMS - Hotel Management System will be an added advantage

Diversity brings us closer to the communities we serve.

Guided by our Purpose, we are creating, inspiring, and nurturing an inclusive culture that unlocks the power of diverse teams to drive Frasers Property forward. Our values drive everything we do, which are core to creating safe places where everyone belongs, is mutually respected and feels empowered to be authentic at work. Working collaboratively makes us progressively stronger and better as an organisation, which helps our people to thrive each day.Job Description

• Handle guest check-in including the processing of their reservations and rooming at the unit level.
• Handle all guest requests during their stay.
• Handle all front desk cashiering duties.
• Handle all leasing activities including the conduct of site inspections and the closure of sales deals as required.
• Act as a link between Assistant Operations Manager and Director of Sales on operations and sales processes.
• Support sales and marketing by providing relevant information including customer feedback and sales leads.
• Manage the daily gymnasium, sauna, and Residents’ Lounge operations.
• Manage individual portfolio assigned to maximize guest satisfaction.
• Contribute to ‘Fraser experience’.
• Contribute to increase customer satisfaction level and the ratio of compliments against complaints.
• Contribute to receive guest feedback forms to meet 20% of all departures.
• Perform other ad-hoc duties as assigned.

Key Qualification

• Professional Certificate/Nitec, Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, any field.
• Minimum 2 to 3 years of relevant experience in front office.
• You have minimum 2 years working experience.
• Proficiency in Inforbrand HMS - Hotel Management System will be an added advantage

Our Client is a Singapore based company in Hospitality industry with global presence. Due to business needs, they are now recruiting a Admin Executive to be part of their Administrative team for ongoing transformation projects. They are located at South.

Duties:

• Handle telephone inquiries and follow up with relevant sales staff.
• Manage inventory of collateral materials for the Sales & Marketing Department.
• Update and maintain administrative and filing systems.
• Prepare key reports such as Monthly Production, Daily Business Mix, and Budget Reports.
• Attend meetings and training sessions as required.
• Perform additional tasks assigned by the supervisor with professionalism.

Requirements

• Minimum O Level
• Min 1-2 years of administrative experience, with experience in SAP system

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

Join Us as a Restaurant Server and Redefine Hospitality!
5-Day Work Week | Multiple Prime Locations

Are you passionate about delivering exceptional dining experiences? Looking for a workplace that values your efforts and nurtures your growth? Your opportunity to shine is here!

Why Join Us?

At our vibrant dining destinations in Siglap, Tanjong Pagar, Chinatown, or Robertson Quay, we don’t just create unforgettable moments for our guests—we celebrate our team members who make it all possible.

Your Benefits, Your Rewards:

• Work-Life Harmony: Enjoy a balanced 5-day work schedule, with Sundays off to recharge.
• Extra Earnings: Perfect attendance? Get rewarded with a $150 attendance bonus!
• Annual Bonus (AWS): We recognize and reward your dedication with an annual wage supplement.
• Convenient Transport: Late shift? We’ll arrange your ride for any shift ending after 11:30 PM.
• Health and Leave: Start with 11 days of annual leave (which grows with you!) and comprehensive medical coverage.
• Performance Bonuses: Go the extra mile, and we’ll recognize it with sales and retention incentives.

Your Role Matters:

• Customer Excellence: Deliver stellar service, ensuring guests leave with a smile and come back for more.
• Smooth Operations: Coordinate daily front-of-house activities and maintain food quality standards.
• Team Empowerment: Mentor new team members and foster a collaborative, upbeat environment.
• Stock Preparedness: Keep inventories well-managed to ensure seamless service.
• Safety First: Uphold health, sanitation, and safety regulations to create a welcoming space.

Why You’ll Thrive with Us:

This isn’t just another server job—it’s a career leap into a supportive team culture where your contributions are valued and your growth is prioritized. With tailored training and career progression opportunities, you’ll gain the tools to excel and make every shift meaningful.

Ready to turn your passion into a rewarding career? Apply today and step into a role where you truly belong.

EA Personnel R22110043 Tan Eng Kang

EA License 21C0430 A Dreamworks Company Pte Ltd

Our Client is a Singapore based company in Hospitality industry with global presence. Due to business needs, they are now recruiting a Duty Manager to be part of their Customer Service team for ongoing transformation projects. They are located Islandwide - easily accessible.

Duties:

• Responsible for ensuring the smooth, efficient, and profitable operation of the hotel.
• Overseeing key areas within the Front Office such as reception, cashiering, telephone services, reservations, and baggage handling. Supervise junior staff, ensuring they maintain professionalism and contribute to a positive corporate image for guests.
• Ensure prompt, courteous, and efficient service for all guests, addressing any complaints with tact and diplomacy. Assist with guest check-in and check-out processes.
• Handle security-related duties by directing guests to the Security department for incidents, thefts, or offences, and manage issues involving guest misconduct or unauthorized individuals in coordination with security personnel.
• Maintain a cash float aligned with occupancy levels, authorize rate and room changes, handle paid-outs, cash advances, and cheque acceptance following hotel procedures and credit policies.
• Closely monitor room inventory to ensure optimal room usage, maximizing revenue opportunities.

Requirements

• Minimum Diploma in Hotel Management or relevant discipline
• Willingness to work rotating shifts.
• At least 4 years of experience in the hospitality industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

ROLE OVERVIEW

The Bartender at Mandala Club has a good cocktail bar experience either from previous jobs or in-house test promotions.

The individual must be able to interact and socialize with members and guests to cultivate an enjoyable experience for our patrons that goes above and beyond basic drink making.

The role requires being familiar with classic and international cocktails and able to accommodate tailored bespoke cocktails' requests. Possessing a good understanding of spirits is also essential.

KEY OBJECTIVES & DELIVERABLES

● Reporting of exact stock ordering to MGM

● Ability to run a station on their own.

● Ability to upsell and recommend spirits based on member preference.

● Good reputation and familiarity with members

● Strong spirit and cocktail knowledge

● Deliver a tailor-made experience to guests with classic cocktails and bespoke drinks.

● Ability to guide Jnr personnel.

● Assessing bar guests' needs and preferences and recommending food and beverages accordingly.

● Proactive in approaching tables for food and beverage recommendations.

● Is fully versed in covering all bar duties (foh and boh) to run the bar operation smoothly.

OTHER INFORMATION.

THE RIGHT PERSON

● A passion for hospitality and delivering exceptional lifestyle experiences.

● Great attention to detail.

● Extremely disciplined and focused to achieve agreed targets within given deadlines.

● Possess strong communication skills.

● Be open to new ideas, adventurous and practical simultaneously.

● Motivated, professional, high level of energy and work ethic.

THE RIGHT EXPERIENCE

● Must have min 3-year(s) work experience in the hospitality bar industry.

● Customer-oriented with a high desire for service quality.

● Strong planning and organizational skills with a keen eye for details.

● Able to multitask and work under pressure.

● Self-motivated and able to work in a fast-paced environment.

ROLE OVERVIEW

At Mandala Club, the Head of Membership will lead the efforts to grow, curate, and engage a vibrant, diverse, and exclusive community. This role involves spearheading activities, processes, and initiatives to attract, retain, and communicate with our members through digital and traditional platforms. The Head of Membership will lead a dedicated team, fostering a culture centered around community engagement and excellence. They will seek out, engage, and convert dynamic individuals from various industries, ensuring the community remains vibrant and diverse. Key responsibilities include overseeing day-to-day operations, monitoring new member applications and key metrics, providing detailed progress reports on prospects, and achieving targets for member growth and membership fee revenues. This individual will leverage CAM systems to gain deeper insights into member behaviour, regularly report data sets to C-suite executives with user-friendly dashboards, and continuously gather feedback to improve club developments and service levels. By collaborating with other departments, the Head of Membership will ensure all efforts are aligned with Mandala Club’s goals and brand standards, ultimately enhancing the member experience and fostering a high-quality, engaged community. This role is pivotal in driving membership growth and nurturing a strong, supportive culture that prioritizes our members' unique needs and aspirations.

KEY OBJECTIVES & DELIVERABLES.

MAIN RESPONSIBILITIES

Growing the Membership:

● Acquisition Campaigns: Design and execute targeted campaigns to attract new members.

● Corporate and Group Memberships: Collaborate with the Head of Corporate Partnerships to develop and market bespoke packages tailored for corporate clients and groups.

● Residential Campaigns: Implement campaigns focused on residential communities to attract local members.

● Targeting Newcomers: Identify and engage with new individuals and companies relocating to Singapore.

● On-Site Engagement: Host exclusive events and personalized experiences at Mandala Club to demonstrate the unique benefits of membership.

● Acquisition Events: Organize and participate in high-profile events to attract prospects.

● Special Projects and Partnerships: Forge partnerships with luxury brands and exclusive events that resonate with Mandala Club’s brand values.

● Innovative Strategies: Implement creative and out-of-the-box approaches to generate new membership leads and increase sales.

Set and Achieve Membership Targets:

● Targets: Establish and achieve monthly, quarterly, and yearly membership goals.

● Alignment: Ensure targets align with Mandala Club’s strategic objectives and budget forecasts.

Project Oversight and Reporting:

● Execution: Oversee the implementation of membership acquisition projects from conception to completion.

● Reporting: Analyze and report on membership trends, insights, and outcomes to C-level executives.

● Weekly Pipeline Reporting: Provide consistent updates on the membership acquisition pipeline to ensure transparency and track progress.

Sales Team Leadership:

● Targets: Lead the membership sales team to achieve monthly sign-up targets.

● Performance Evaluation: Monitor and evaluate the effectiveness of sales initiatives and team performance.

● Membership Sales Drive Plans: Develop and implement sales drive plans to boost membership sign-ups during key periods.

● Sales Pipeline Management: Oversee the entire sales pipeline, including HubSpot, ensuring efficient and effective lead progression.

Collaboration with Creative and Marketing Teams:

● Collaterals: Ensure all membership marketing materials are regularly updated and reflect Mandala Club’s brand aesthetics and values.

● Brand Consistency: Maintain a consistent and on-brand message across all membership marketing channels.

Engage Prospective Members:

● Tours and Appointments: Conduct personalized tours of Mandala Club and one-on-one meetings to highlight the club’s unique value proposition.

● Acquisition Events: Host exclusive events designed to attract and engage potential members.

Manage Engagement and Retention of Memberships:

● Direct Report: Manage the engagement and retention strategies through the Head of Member Engagement.

● Engagement Initiatives: Develop and oversee initiatives to keep current members actively engaged and satisfied.

● Retention Programs: Implement and monitor programs aimed at retaining existing members and reducing churn.

● Behavior and Feedback Management: Address member and guest behavior issues, handle administrative matters, and resolve feedback-related issues promptly.

● Member Relations Presence: Ensure a continuous member relations presence in the club, engaging with members in person and collecting feedback throughout the week.

● Feedback and Improvement: Collect member feedback and work with the Head of Member Engagement to continuously improve the member experience.

Market Research and Feedback:

● Research: Conduct market research to stay ahead of trends and preferences in the membership landscape.

● Feedback: Collect and analyze feedback from prospective and current members to continuously refine and enhance the membership offering.

CRM & Data Management:

● Team Oversight: Manage the administration team, including membership administration, the PeopleVine CRM system, and the Data and Insight Manager.

● System Management: Ensure the effective operation and integration of the PeopleVine CRM system, maintaining accurate member data and sales lead information.

● Data Organization: Oversee the collection, organization, and maintenance of comprehensive data across all membership and financial systems.

● Insight Reporting: Develop and supply critical data insights to the membership team and C-suite executives, facilitating informed decision-making and strategic planning.

● Operational Efficiency: Implement efficient processes for data management to optimize operational and management reporting.

● Support and Training: Ensure the membership team and data assistant are up-to-date with strategy changes and oversee their workload distribution to maximize productivity.

Cross-Departmental Coordination:

● Integration: Collaborate closely with other departments to ensure they support and enhance the membership acquisition strategy.

● Membership Experience: Manage the overall membership experience by ensuring all departments contribute to delivering the highest quality service and engagement.

● Feedback Management: Pass member feedback to the operations team to address concerns and implement improvements.

Development of the Membership Team:

● Training and Development: Provide ongoing training and development opportunities for the membership team to enhance their skills and effectiveness.

● Team Building: Foster a culture of collaboration, motivation, and continuous improvement within the membership team.

● Performance Growth: Implement strategies to help team members achieve their

● professional goals and contribute to the club’s success.

Mandala Membership Committee Management:

● Committee Oversight: Manage the Mandala Membership Committee, ensuring it functions effectively as the heart of the membership community.

● Referral Leads: Work with the committee to generate and integrate member referral leads into the acquisition strategy.

● Feedback Collection: Utilize the committee to gather valuable feedback about club developments and member experiences.

● Community Building: Engage the committee members to act as the club's eyes and ears, fostering a sense of community and belonging.

Head of Department Responsibilities:

● Leadership Role: Serve as a key member of the senior management team, contributing to strategic decision-making processes.

● Business Contribution: Play a pivotal role in shaping and executing the overall business strategy for Mandala Club.

● Interdepartmental Collaboration: Work collaboratively with other department heads to ensure a unified approach to achieving the club’s objectives.

● Organizational Success: Drive initiatives that enhance the club’s reputation, member satisfaction, and overall success.

● Feedback Loop: Establish and maintain effective communication channels to pass member feedback to the operations team and other relevant departments, ensuring continuous improvement.

OTHER INFORMATION.

THE RIGHT PERSON

● Charismatic Leader: A senior, charismatic, and highly social individual who excels in customer-facing roles and has an unrivaled network of personal contacts across major industries in Singapore.

● Extensive Local Knowledge: Deep understanding of Singapore's political landscape, various districts, creative groups, and social scenes, supported by a vast personal network spanning different sectors.

● Community Engagement Expertise: Proven experience in engaging, building, and maintaining communities, and effectively liaising with a highly valuable customer base.

● Sales Acumen: Equally adept at selling experiences and closing deals as managing day-to-day operations, including tools, budgets, plans, strategies, and financial oversight.

● Innovative and Proactive: A thinker who consistently demonstrates out-of-the-box thinking and a can-do attitude, always seeking innovative solutions and approaches.

● Passionate Team Leader: A natural leader with a passion for supervising and developing staff, possessing excellent drive, attention to detail, polished presentation skills, and the innate ability to build strong relationships.

● Experienced Professional: Minimum of 3+ years of experience as a respected leader, with a track record of leading and managing large teams.

● Communication Skills: Exceptional written and verbal communication skills, with the ability to convey ideas clearly and persuasively.

● Critical Thinker: Excellent critical thinking skills, with the ability to exercise good judgment and solve problems quickly and effectively.

● Energetic and Flexible: Energetic, flexible, collaborative, and proactive; a team leader who can positively and productively tackle strategic initiatives and immediate business needs.

● Community Connector: Ability to connect with the local creative and social community, assessing and tailoring communication methods to resonate with members.

● Marketing and Communications Background: Strong background in marketing or communications.

● Fluent English Speaker: Fluent in English, able to communicate effectively with a diverse membership base.