Primary Responsibilities

• Assist guests with enquiries and requests
• Perform meet and greet in the lobby and in-room registration
• Manage the Front Desk operation and assist in Housekeeping/F&B operations
• Work and coordinate with other departments to satisfy guest requests/complaints
• Interact with guests; provide warm and memorable guest experience, ensure all guest receive prompt and excellent standard of service
• Seek and devise new initiatives to enhance the overall guest experience

Requirements

• Diploma in Hotels/Hospitality Management or its equivalent
• Min 3 years’ experience in the Hotel industry, preferably in 5-star hotels
• Good technical knowledge of Front Office and Guest Services operations
• Good interpersonal, communication and supervisory skills

Our Client is a Singapore-based investment holding firm with a diverse portfolio, primarily focused on property development, property investment, and hospitality. They are seeking for a Senior Accountant / Assistant Manager, Finance (FP&A).

• Maintain a system of internal control over property assets, revenue & expenses
• Oversee & monitor Finance operations mainly Income Audit, General Cashier, Account Payable, Account Receivables & General Ledger
• Assists on the renewal of contracts & licenses of the property
• Ensure Policies & Procedures are up to date & effective in controlling the actual situations at the ground level
• Direct the timely & accurate recording of financial data & preparation of financial & management accurate set of the month end accounts with comparisons to rolling forecast, budget & previous periods (P&L and Balance Sheet)
• Prepare detailed analytical review & variance analysis for clearance with Hospitality Head
• Review Balance Sheet schedules for all Balance Sheet items ensuring its accurate & free from long outstanding items
• Prepare budgets (P&L) for the next few years & assist with business planning including projected room revenue
• Review bank reconciliation, investigate & report bad debts & manage property cash flow
• Coordinate & liaise external parties like external auditors, tax agents, corporate secretarial agents, local tax, and government authorities where required
• Support & ensure compliance with all finance filing requirements, tax filings requirement (GST/WHT/CIT), audits, procedures and forms both statutory & internal
• Assists in new process, system implementation & projects when required
• Assists with Insurance claims when required. Perform any ad-hoc duties or projects as assigned
• Give recommend on system implementation & put in control process required for hospitality setup

Requirements:

• Degree in Accountancy or equivalent with 5 years of relevant experience in Hospitality industry & 2 years Audit experience preferred
• Accounts background in a hospitality setting will be an advantage
• Proficiency in MS Excel, Property Management Systems (i.e. RMS) and Accounting System (i.e. Oracle, NetSuite, Cognos) are preferred
• Meticulous with good problem solving & analytical skills
• Strong grounds/operations experience in hotel previously & is ready to move up to do analysis work

Interested candidates, please send your CV to: [email protected] or Click to Apply.

Gemini Personnel Pte Ltd

EA License number: 23s2015 | EA Registration number: R24120181

Job Description:

Reporting to the Area General Manager / Senior Hotel Manager, you will be part of a performance-driven revenue management team that manages hotels and serviced residences in Singapore, Malaysia, and Japan. In your role, you will be responsible for implementing revenue management strategies to optimize revenue streams and achieve revenue targets.

This role requires someone who is able to gain a good situational understanding of market conditions, be able to translate such insights into strategies, and can communicate as well as implement these insights and strategies at the hotel property.

• Use various tools available to understand and communicate market dynamics, demand generators, and hotel trends to key stakeholders
• Translate insights into strategies in pricing, distribution, upselling and inventory control
• Conduct weekly Revenue Management meetings with Area General Manager, Area Director of Sales and Marketing, Director of Sales and Marketing, Director of Sales
• Champion and educate revenue management practices at the property
• Provide input to the annual budget process on all revenue aspects of the business

Job Requirements:

• At least 2 years of hotel management experience in similar capacity with previous Revenue Management or Pricing experience preferred
• Good knowledge of effective hotel pricing concepts, yield management optimization and selling strategies, and ability to determine which concepts to apply in given market conditions
• Due to locality of hotel portfolios, work commitment on work nights, weekends and/or holidays may be required.
• Excellent communication, negotiation and problem-solving skills
• Able to work with minimal direct supervision
• Must be a self-starter and pays great attention to detail
• Self-motivated, performance-driven and comfortable working in a fast-paced, dynamic environment

Job Description: Chef de Partie – North Indian Cuisine

Position Overview:We are seeking a skilled and passionate Chef de Partie (CDP) specializing in North Indian cuisine to join our kitchen team. The ideal candidate will have a deep understanding of North Indian flavors, ingredients, and cooking techniques, and will be responsible for preparing high-quality dishes, ensuring consistency and excellence. You will oversee a specific section of the kitchen, working closely with the Head Chef and other team members.

Key Responsibilities:

1. Food Preparation:Prepare and cook authentic North Indian dishes, including curries, tandoori items, breads (naan, paratha, roti), and biryanis.
   Ensure all dishes are prepared to the highest quality, taste, and presentation standards.
   
2. Kitchen Operations:Manage a specific section of the kitchen (e.g., curry station, tandoor, or appetizers).
   Maintain consistency in cooking and portion sizes as per recipes and standards.
   
3. Supervision & Training:Supervise junior chefs and kitchen assistants, ensuring they follow proper techniques and hygiene standards.
   Assist in training new kitchen staff on North Indian cuisine and kitchen operations.
   
4. Inventory & Stock Management:Monitor stock levels for your section and ensure timely requisition of ingredients.
   Minimize wastage and maintain proper storage of ingredients in compliance with food safety standards.
   
5. Hygiene & Safety:Ensure cleanliness and organization in your workstation at all times.
   Comply with food safety, sanitation, and health regulations.
   
6. Collaboration & Innovation:Work closely with the Head Chef to develop new recipes and seasonal menus.
   Provide input on ways to improve menu offerings and optimize kitchen efficiency.
   

Requirements:

• Experience: Minimum 2-3 years as a CDP or similar role, specializing in North Indian cuisine.
• Knowledge: Proficiency in traditional North Indian cooking techniques, use of spices, and operation of a tandoor.
• Skills: Strong organizational and multitasking skills, attention to detail, and the ability to work under pressure in a fast-paced environment.
• Education: Culinary certification or equivalent experience in Indian cuisine is preferred.
• Language: Basic communication skills in English; knowledge of Hindi or other Indian languages is a plus.
• Flexibility: Willingness to work evenings, weekends, and holidays as required.

What We Offer:

• Competitive salary
• Opportunities for growth and development within the company
• A dynamic and collaborative work environment
• Meals during shifts and other staff benefits

Join us and bring your passion for North Indian cuisine to life in a vibrant, professional kitchen environment!

Our Client is a Singapore based company in Hospitality industry with global presence. Due to business needs, they are now recruiting a Duty Manager to be part of their Customer Service team for ongoing transformation projects. They are located Islandwide - easily accessible.

Duties:

• Responsible for ensuring the smooth, efficient, and profitable operation of the hotel.
• Overseeing key areas within the Front Office such as reception, cashiering, telephone services, reservations, and baggage handling. Supervise junior staff, ensuring they maintain professionalism and contribute to a positive corporate image for guests.
• Ensure prompt, courteous, and efficient service for all guests, addressing any complaints with tact and diplomacy. Assist with guest check-in and check-out processes.
• Handle security-related duties by directing guests to the Security department for incidents, thefts, or offences, and manage issues involving guest misconduct or unauthorized individuals in coordination with security personnel.
• Maintain a cash float aligned with occupancy levels, authorize rate and room changes, handle paid-outs, cash advances, and cheque acceptance following hotel procedures and credit policies.
• Closely monitor room inventory to ensure optimal room usage, maximizing revenue opportunities.

Requirements

• Minimum Diploma in Hotel Management or relevant discipline
• Willingness to work rotating shifts.
• At least 4 years of experience in the hospitality industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

Our Client is a Singapore based company in Hospitality industry with global presence. Due to business needs, they are now recruiting a Guest Experience Officer to be part of their Customer Service team for ongoing transformation projects. They are located Islandwide - easily accessible.

Duties:

• Provide courteous and efficient service, striving to fulfill each guest's request whenever possible. Ensure all telephone calls are answered promptly, within three rings.
• Be well-versed in all room types, rates, and availability, and up-sell services whenever possible.
• Take ownership of guest issues, addressing complaints promptly and in line with established procedures. Report to a supervisor for further follow-up if needed, and complete glitch reports when necessary.
• Ensure the safety and security of guest rooms by following emergency and fire procedures, and encourage guests to use Safe Deposit boxes (El-Safe) in accordance with hotel policies.
• Be knowledgeable about hotel facilities, functions, major city attractions, and events to provide guests with accurate information. Maintain a professional, courteous relationship and effective communication with all hotel personnel.

Requirements

• Minimum O Level
• Willingness to work rotating shifts.
• Min 1-2 years of customer service experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

ROLE OVERVIEW

The Group Operations Director at Mandala Club is responsible for managing and overseeing the daily operations, business initiatives and projects which entails close collaboration with both internal and external stakeholders, in consultation with direct supervisor. You will be the one to ensure that our business is well-coordinated and productive by managing its procedures and coaching its people. The goal is to safeguard and augment the efficiency of the company’s operations to facilitate accelerating development and long-term success.

KEY OBJECTIVES & DELIVERABLES

Strategic

● Act as the strategic support to the COO, in executing the day-to-day business operations, implementation of initiatives, brainstorming and achieving business goals.

● Lead on strategic planning & business development for Apex Retail which aims at driving incremental revenue, expense management and operational efficiencies.

● Explore and develop new business opportunities along with the COO, through conducting active market research and brainstorming with various stakeholders.

● Liaise with internal stakeholders to establish close synergy and collaboration which leads to more efficient operations and revenue opportunities.

Business Development and Financial

● Support the COO on brainstorming, planning, presentation and execution of business operations initiatives and projects, which entails project management and coordination with various stakeholders.

● Work with COO and Department heads to set strategic business goals and workplan for each department to dovetail with the company’s overarching goals.

● Works with the COO to formulate short- and longer-term business plans and performance targets/indicators for the respective department, to achieve optimal operational efficiency, cost savings and guest satisfaction.

● Perform financial analysis and business reporting to facilitate business decisions.

● People and Cross Departmental Functions

● Work closely with the Sales and Marketing Departments in planning, developing, implementing, and evaluating advertising, marketing strategies, and trade promotion programs to achieve revenue growth.

● Provide leadership guidance, development and coaching to team members and encourage individual development especially amongst Direct Reports.

Jigger & Pony Group is a pioneer in Singapore’s cocktail bar scene with the Group’s portfolio comprising of four cocktail bars and three restaurants.

Cocktail Bars:

· Jigger & Pony (#3 Asia’s 50 Best Bars 2024, #5 World’s 50 Best Bars 2024)

· Gibson Cocktail Bar – Asian ingredients-focus meets classic cocktails

· Live Twice – Inspired by Mid-Century Japan

· Sugarhall – Rum-focused cocktail pub

Restaurants:

· Humpback – oyster bar and seafood restaurant with a focused wine & cocktail list

· Caffe Fernet – New-Italian restaurant with a view of the Marina Bay waterfront

· Rosemead – Convivial fine dining restaurant serving modern Californian cuisine

We are looking for like-minded hospitable individuals to join our family as Host or Hospitality Associate.

Job Description

• Deliver genuine service from the heart
• Set-up and maintain a neat, polished venue
• Deliver all Front of House duties according to SOP
• Be proficient on product knowledge of all items on the menu
• Perform related duties as part of a tight-knit family of hospitality staff

Requirements:

• Min 1 year of experienc in F&B environment, preferably in restaurant setting
• Passion for hospitality and high standard of service
• Positive and out-going
• High willingness to learn as training will be provided
• Speaks good English

Benefits

• Staff meal provided

• Staff discount available across brand

• No split-shift

Our Client is a Singapore based company in Hospitality industry with global presence. Due to business needs, they are now recruiting a Duty Manager to be part of their Customer Service team for ongoing transformation projects. They are located Islandwide - easily accessible.

Duties:

• Responsible for ensuring the smooth, efficient, and profitable operation of the hotel.
• Overseeing key areas within the Front Office such as reception, cashiering, telephone services, reservations, and baggage handling. Supervise junior staff, ensuring they maintain professionalism and contribute to a positive corporate image for guests.
• Ensure prompt, courteous, and efficient service for all guests, addressing any complaints with tact and diplomacy. Assist with guest check-in and check-out processes.
• Handle security-related duties by directing guests to the Security department for incidents, thefts, or offences, and manage issues involving guest misconduct or unauthorized individuals in coordination with security personnel.
• Maintain a cash float aligned with occupancy levels, authorize rate and room changes, handle paid-outs, cash advances, and cheque acceptance following hotel procedures and credit policies.
• Closely monitor room inventory to ensure optimal room usage, maximizing revenue opportunities.

Requirements

• Minimum Diploma in Hotel Management or relevant discipline
• Willingness to work rotating shifts.
• At least 4 years of experience in the hospitality industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

Jigger & Pony Group is a leading hospitality company that owns and operates 7 restaurants and bars in Singapore. A pioneer in Singapore’s cocktail bar scene, the Group’s portfolio includes four cocktail bars: Jigger & Pony (#1 Asia’s 50 Best Bars 2020, #9 World’s 50 Best Bars 2020), Gibson Cocktail Bar (#25 Asia’s 50 Best Bars 2020), Live Twice, and Sugarhall and three restaurants: Humpback (seafood & oyster bar), Caffe Fernet (New-Italian) and Rosemead (California Cuisine). The Group is founded with the purpose to be places in the community where people find comfort, forge friendship and share happiness.

We are seeking for a candidate with great leadership qualities and experience to join our team as Assistant Hospitality Manager.

Job Description

• Responsible for the day-to-day operations of the outlet
• Deliver genuine service from the heart
• Set-up and maintain a neat, polished venue
• Deliver convivial hospitality to all our guests
• Ensure internal quality standards and procedures are being understood and practiced
• Drive continuous improvements to achieve operational excellence
• Conduct trainings such as OJTs, orientation and service standards as development for each team member
• Support outlet manager with administrative matters, such as rostering, leave administration for team, purchasing and inventory management.
• Drive the culture of the Group and ensure that team members apply the Group’s core values

Job Requirements

• Minimum 5 years of F&B experience, with at least 2 years in management
• Experience in restaurants or bars in Singapore
• Passion for hospitality and high standard of service
• Passion for people - guests, team members, peers and Group
• Team player and friendly personality

ABOUT THE NATIONAL INSTITUTE OF EDUCATION (NIE)

The National Institute of Education (NIE), Singapore, is Singapore’s national teacher education institute and we are proud to be an integral part of the nation’s education service. We play a key role in the preparation of teachers and in the provision of teacher professional and school leadership development programmes. We are committed to our vision of being An Institute of Distinction: Leading the Future of Education and our mission to Inspire Learning, Transform Teaching and Advance Research. Read more about NIE here.

NIE invites suitable candidates to join the Public, International & Alumni Relations (PIAR) department as an Executive, Hospitality Relations.

Responsibilities

Primary

Reporting to the Manager or Head of Department, this role will manage the Institute’s Hospitality Relations matters, including:

· Co-manage incoming visits to NIE as part of building brand engagement and experience.

· Co-manage protocol-related matters for official visits and events.

· Work closely with the different departments to facilitate visit requests.

· Co-manage the Institute’s graduation ceremonies in various areas including guest management, production of graduation videos, receptions, etc.

· Co-manage the NIE Visitors Learning Centre.

· Co-manage the coordination and submission of various corporate reports to key internal and external stakeholders.

· Manage the entire process for corporate gifts, including selection, procurement, personalization, inventory management, and timely distribution to colleagues and visitors.

Secondary

Support the Institute and department’s initiatives and projects as required, including:

· Work with the social media team to ensure content is accurate, current and engaging.

· To assist all other NIE departments in branding and marketing strategies as and when required, such as managing print or motion production that supports the branding initiatives of the Institute.

· Assist in University events as and when necessary.

Requirements

· Minimally a polytechnic diploma in Business, Hospitality, Marketing or Communications.

· Good written and oral communication skills and strong networking skills.

· Proven experience in partner/event management, working with diverse teams to achieve objectives.

· Strong attention to details.

· Experience in hospitality or service industry will be an advantage.

· A dynamic team player who can also work independently.

· Adaptable and able to multi-task in a fast-paced environment.

· Strong conceptual and analytical skills.

We regret that only shortlisted candidates will be notified.

Other Information

NIE staff can take chartered buses at their own expense from or near their homes to NIE campus. This is subject to the availability of seats.

Job Description:

• Drive for implementation and continuous improvement of supply chain processes and tools to meet business needs on cost, lead time, service level performance and quality
• Supplier development and continuous improvement programs to achieve improved lead times, better quality and speed
• Incorporate corporate sustainability targets in procurement strategies
• Negotiate contracts and manage negotiations for pricing, terms and conditions of purchases with key suppliers
• Defining success metrics and measuring performance
• Providing reporting and other updates to management and project teams
• Be the go-to person for guidance on all the latest trends, and as such will be expected to dedicate time to research and monitor announcements from key industry bodies, institutions and networks to stay ahead of the curve
• To seek opportunities for external funding, submit grant applications and be responsible for reporting, monitoring and evaluation

Job Requirements:

• Minimum Education: Bachelor’s Degree in relevant field
• Minimum 5 years working experience in similar capacity
• Ability to create framework and matrix from the ground up
• Through knowledge of regional procurement and supply chain management in hospitality and tourism business
• Experience in leading, grooming and setting up regional team
• Experience in sustainability application

Our Client is a Singapore based company in Hospitality industry with global presence. Due to business needs, they are now recruiting a Guest Experience Officer to be part of their Customer Service team for ongoing transformation projects. They are located Islandwide - easily accessible.

Duties:

• Provide courteous and efficient service, striving to fulfill each guest's request whenever possible. Ensure all telephone calls are answered promptly, within three rings.
• Be well-versed in all room types, rates, and availability, and up-sell services whenever possible.
• Take ownership of guest issues, addressing complaints promptly and in line with established procedures. Report to a supervisor for further follow-up if needed, and complete glitch reports when necessary.
• Ensure the safety and security of guest rooms by following emergency and fire procedures, and encourage guests to use Safe Deposit boxes (El-Safe) in accordance with hotel policies.
• Be knowledgeable about hotel facilities, functions, major city attractions, and events to provide guests with accurate information. Maintain a professional, courteous relationship and effective communication with all hotel personnel.

Requirements

• Minimum O Level
• Willingness to work rotating shifts.
• Min 1-2 years of customer service experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

Our Client is a Singapore based company in Hospitality industry with global presence. Due to business needs, they are now recruiting a Duty Manager to be part of their Customer Service team for ongoing transformation projects. They are located Islandwide - easily accessible.

Duties:

• Responsible for ensuring the smooth, efficient, and profitable operation of the hotel.
• Overseeing key areas within the Front Office such as reception, cashiering, telephone services, reservations, and baggage handling. Supervise junior staff, ensuring they maintain professionalism and contribute to a positive corporate image for guests.
• Ensure prompt, courteous, and efficient service for all guests, addressing any complaints with tact and diplomacy. Assist with guest check-in and check-out processes.
• Handle security-related duties by directing guests to the Security department for incidents, thefts, or offences, and manage issues involving guest misconduct or unauthorized individuals in coordination with security personnel.
• Maintain a cash float aligned with occupancy levels, authorize rate and room changes, handle paid-outs, cash advances, and cheque acceptance following hotel procedures and credit policies.
• Closely monitor room inventory to ensure optimal room usage, maximizing revenue opportunities.

Requirements

• Minimum Diploma in Hotel Management or relevant discipline
• Willingness to work rotating shifts.
• At least 4 years of experience in the hospitality industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

Job Responsibilities

•⁠ ⁠Prepare and serve coffee, tea, and other beverages to customers.

•⁠ ⁠Maintain cleanliness of the coffee-making equipment and the workstation.

•⁠ ⁠Assist in taking customer orders and processing payments.

•⁠ ⁠Follow recipes and ensure consistency in beverage quality.

•⁠ ⁠Provide excellent customer service, answering any questions customers may have about the coffee menu.

•⁠ ⁠Support in opening or closing the café, depending on the shift.

•⁠ ⁠Assist senior baristas with more complex coffee-making techniques.

•⁠ ⁠Ensure compliance with health, safety, and hygiene standards.

Requirements

•⁠ ⁠Basic knowledge or interest in specialty coffee

•⁠ ⁠Strong attention to detail and ability to follow instructions.

•⁠ ⁠Ability to work in a fast-paced environment.

•⁠ ⁠Flexibility to work on weekends, public holidays, and various shifts.

•⁠ ⁠Team player, teachble and willing to assist in all areas of the café when needed.

Exciting Opportunity: Join Us as a Server in the Hospitality Industry!

Are you someone who thrives in a fast-paced, vibrant environment and enjoys making lasting memories for guests? If you're passionate about hospitality and delivering top-tier customer service, we want you to be part of our dynamic team!

What You’ll Be Doing:

• Operations Management: Oversee daily operations to ensure smooth service and excellent guest experiences.
• Guest Experience: Ensure every guest has a memorable time by addressing their needs promptly and with a smile.
• Problem-Solving: Tackle any challenges efficiently and ensure that every customer feels valued and well cared for.
• Health & Safety: Uphold the highest standards of hygiene and safety, creating a comfortable and safe environment for both customers and team members.
• Training & Mentoring: Play a key role in training new team members and offering ongoing coaching to maintain exceptional service.
• Team Leadership: Monitor and manage workstations to ensure optimal staff levels and a positive atmosphere in the workplace.

What We Provide:

• Competitive Salary Package: Enjoy a rewarding salary with opportunities for growth.
• Annual Wage Supplement (AWS): Receive a year-end bonus as a token of appreciation for your hard work.
• Leave: Recharge with 10 days of annual leave, plus extra birthday leave to celebrate your special day!
• Health Coverage: Comprehensive medical insurance for you and your family, ensuring your well-being.
• Sales Incentives: Boost your earnings with performance-based rewards—your hard work pays off!
• Retention Bonuses: Additional bonuses to celebrate your loyalty and dedication to the team.

We believe in creating a workplace where hard work and dedication are celebrated, and we are eager to welcome you to our team. If you’re ready to make a difference in the hospitality industry, apply now and let’s create amazing experiences together!

EA Personnel R22110043 Tan Eng Kang

EA License 21C0430 A Dreamworks Company Pte Ltd

Responsibilities:

• Responsible for the day-to-day operations and maintenance of the property, as well as creating a hospitable experience for our guests.
• Establish a professional communication and provide tip-top hospitality services to our guests, including managing check-ins / check-outs, enquiries and maintenance requests.
• Conduct room viewings for guests who request for a room change, and follow-up with the necessary proper documentations in our property management system.
• Roll out housekeeping rosters and coordinate in-room / external maintenance work with contractors.
• Support the daily maintenance of the property, including assisting with basic fixes, conducting regular property inspections, and supervising scheduled maintenance works such as air-con servicing, electronic door lock reprogramming and landscaping works.
• Manage incident reporting actively and take remedial actions to resolve the problems. Maintain good records of all incidents and maintenance tickets raised.
• Ensure compliance of Safety & Building regulations and all other statutory requirements, including Fire Safety & CERT regulations.
• Provide support for community events held within the property.

Requirements:

• Minimum Diploma in Hospitality or relevant field.
• At least 2 year(s) of experience in student hostel / serviced office operations management.
• Experience in property / facilities management or front desk would be advantageous.
• Good team player with interpersonal, analytical, presentation skills.
• Service-orientated with pleasant disposition.
• Experience in using MS Office.
• Candidates who is able to start work immediately or on short notice would be preferred.

We regret that only shortlisted candidates will be notified.

Our Client is a Singapore based company in Hospitality industry with global presence. Due to business needs, they are now recruiting a Guest Experience Officer to be part of their Customer Service team for ongoing transformation projects. They are located Islandwide - easily accessible.

Duties:

• Provide courteous and efficient service, striving to fulfill each guest's request whenever possible. Ensure all telephone calls are answered promptly, within three rings.
• Be well-versed in all room types, rates, and availability, and up-sell services whenever possible.
• Take ownership of guest issues, addressing complaints promptly and in line with established procedures. Report to a supervisor for further follow-up if needed, and complete glitch reports when necessary.
• Ensure the safety and security of guest rooms by following emergency and fire procedures, and encourage guests to use Safe Deposit boxes (El-Safe) in accordance with hotel policies.
• Be knowledgeable about hotel facilities, functions, major city attractions, and events to provide guests with accurate information. Maintain a professional, courteous relationship and effective communication with all hotel personnel.

Requirements

• Minimum O Level
• Willingness to work rotating shifts.
• Min 1-2 years of customer service experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

F&B Executive

• Working hour: Mon to Fri (8am to 6pm)
• Working location: MBFC [Downtown / Raffles Place MRT]
• Salary range: $2,400 - $2,800

Experience and requirements:

• At least 1-2 years’ experience in Hospitality, F&B or Customer Experience discipline.
• Food Hygiene Certification preferred.

Duties and Responsibilities

• Provide a “best in class” service to all clients.
• Always maintain and inspect all conference rooms and pantries in good and clean condition.
• Ensure all amenities in the conference rooms are well stocked and organized at all times.
• Ensure equipment’s, amenities and conference room facilities with defects are raised as work orders to relevant departments.
• Escorts clients and visitors to the meeting rooms.
• Facilitate the ordering process and service for beverages required during meetings and corporate occasions.
• Ensure pantry is well stocked with consistently ensure provisions are refilled accordingly.
• Ensure conference room readiness, catering order preparations are in order, arrange beverage for functions and events as instructed.
• Washing up and clean pantries before closing procedures or whenever necessary
• Acknowledge all guests’ concerns, comments & complaints with discretion & the utmost urgency.
• Report to supervisor or manager for any user or client feedback
• Liaise with vendors to carry out equipment maintenance, catering orders and pantry orders.
• Promptly respond to telephone calls in a friendly & professional manner.
• Prepare stock inventory report and servicing report for management’s review.
• Complete all duties during the shift & ensure a concise hand over is conducted.

Workplace Etiquette:

• Championing flexible working and provide support to clients and guests on processes & tools - e.g. Meeting Rooms, Desks, onsite AV Equipment, pantries etc.
• Ensure the building and relevant equipment / technology is in perfect working order. Spatial awareness: support the Workspace Experience Lead with collecting and analyzing workspace data (subjective, objective and ethnographically) to improve the workspace experience for colleagues.

Key Performance Measures

• Compliance with service standards and delivery as detailed in the contract.
• Compliance with the Environmental, Health and Safety responsibilities.
• High Customer Satisfaction rating as measured in regular surveys.
• Adherence to and maintain food handling standards and food safety plan.
• Compliance with Best Practice documentation.

Interested personnel kindly contact WhatsApp: https://wa.me/6592994753 (Marcus)

Tan Meng Liang Reg No: R23115923

The Supreme HR Advisory Pte Ltd EA No: 14C7279

The Korea Tourism Organization (KTO) Singapore Office is seeking a dedicated and experienced professional to fill the role of Deputy Director. This position is crucial for supporting Korean tourism-related startups as they expand their businesses internationally, particularly within the Southeast Asia market. The Deputy Director will oversee the management of startup support programs, market research, and expert networking while collaborating with Korean startups and various stakeholders to promote Korea’s tourism-related businesses globally.

Key Responsibilities:

1. Strategic Support for Korean Startups
   • Collaborate with KTO Headquarters and provide comprehensive support for Korean startups looking to expand in the Southeast Asia region, including assistance with establishing branch offices or joint ventures.
   • Identify and evaluate promising Korean tourism-related startups and design tailored strategies for international expansion.
   • Provide on/offline consulting services to Korean companies regarding entry and operational strategies in Southeast Asia, with a focus on Singapore
2. Market Research and Analysis
   • Conduct detailed research on the investment and tourism markets in Singapore and Southeast Asia, particularly regarding venture capital (VC) activity and startup ecosystems.
   • Regularly compile reports on market trends, industry status, and relevant investment opportunities for Korean startups.
   • Derive insights from the activities of startup support organizations and competitors from other countries, such as Japan or Korea.
3. Expert Networking and Partnership Building:
   • Build and maintain a strong network of industry experts, including global corporations, multinational companies, VCs, and asset management firms.
   • Develop strategic alliances with key players in the tourism and investment sectors to foster opportunities for Korean startups.
4. Event Planning and Support:
   • Organize and oversee events related to Korean startups and VCs, particularly in Southeast Asia.
   • Participate in startup-related conferences and events to build relationships and promote KTO’s mission to support tourism startups.
5. Data Management:
   • Maintain comprehensive data on Korean and Singaporean startups, investors, and experts in the tourism and startup ecosystems.
   • Develop and manage a directory of companies, experts, and relevant stakeholders.
6. Facilitating Investor and Buyer Matchmaking
   • Actively match Korean startups with potential investors or buyers in Southeast Asia, ensuring consistent follow-ups and progress tracking.
   • Identify investor needs and help facilitate meetings between startups and investors.
7. Additional Responsibilities
   • Collaborate on other startup-related initiatives and tasks assigned by KTO Headquarters or the KTO Singapore office.

Qualifications

• Bachelor’s degree in Business, Tourism, Investment, or related fields. A Master’s degree is preferred.
• Minimum of 7-10 years of experience in business development, investment, tourism, or a related field, with a focus on supporting startups and facilitating international expansion.
• Proven track record in building strategic partnerships and networks with global companies, particularly in Southeast Asia
• Strong understanding of the Southeast Asian investment market and startup ecosystems.
• Excellent written and spoken English. Knowledge of Korean would be an advantage.
• Strong communication, organizational, and leadership skills.
• Ability to manage multiple projects simultaneously and work independently.
• Experience in event management is an added advantage.

How to Apply
Interested candidates are invited to submit their resume and a cover letter outlining their qualifications and experience to [email protected] by 15/1/25.

Guest Relation Officer

5 days Mon to Fri 8am to 6pm
$2800 - $3000

Marina Bay Financial Centre

Job scopes:

• To meet and greet visitors, lead them to appropriate room and do welcome script (covering use of meeting room system, restrooms, fire exits, etc)
• To attend enquires from staff/ courier services and receiving mails (recording & send email reminders)
• To offer the management staff / external guests the choice of beverages available and assist to serve / arrange staff to serve accordingly.
• To check on meeting room set up standards, floral arrangements, and report facility faults
• To provide accurate directions on meeting venues and office locations of various units (must know all facilities, locations, and operating hours)
• To have a list of amenities and facilities in the neighbouring area of CBD including operating hours, telephone numbers, etc
• To assist in the booking of executive meeting rooms
• To provide taxi booking services
• To have emergency guest amenities such as sewing kit, first aid kit, stationery, umbrellas
• To receive feedback from guests or staff on facilities and services
• To assist in overseeing events or VIP meetings at executive conference suite
• To coordinate and manage vendors / caterers onsite providing services to the VIP / executive events
• To assist managing rooms and submit reports on weekly release
• To assist in handling common & executive meeting room enquiries by phone / email / Teams
• To manage common meeting room bookings:

a. To call meeting room user 15 minutes prior to booked period to reconfirm
b. To call meeting room user for rooms left unused 15 minutes after booked period and update the system if no-show, followed by email to remind user on guidelines
c. To send reminders email to users
d. To oversee reconfiguration of meeting room set up
e. To prepare weekly schedules for stewardesses / technicians

Requirements:

• Minimally GCE ‘O’ Level
• Computer skills: Microsoft Outlook, Microsoft Excel, Microsoft Words
• With working experience as customer service executive is a plus

Interested personnel kindly contact WhatsApp: https://wa.me/6592994753 (Marcus)

OR

Email to : [email protected]

Tan Meng Liang Reg No: R23115923

The Supreme HR Advisory Pte Ltd EA No: 14C7279

JOB PURPOSE: The AM is responsible for overall restaurant with a focus on bar operations, driving stellar business profitability & productivity, adhering to all established standard operating procedures (SOP). Using passion for the craft & skill in leading the team, energize & inspire them to provide outstanding service.

ACCOUNTABILITIES:

Responsibilities include creating and upholding a positive culture, with genuine service and operational excellence through effective & efficient systems and a motivating work environment.

1. Managing day-to-day operations for the F&B department including the restaurant, In-Room Dining & Mini-bar as appointed, ensuring quality standards and staying true to brand values.

2. Procuring necessary resources and ensure strict adherence to their appropriate usage, stock control procedures, inventory costs, portion controls and conduct regular stock checks to ensure availability of equipment/ bar stock to cater for guest requests and operational needs.

3. Support the evolving drink crafting, strategically plan & effectively manage funds and production methods, ensuring loss prevention while keeping brand values aligned & met with flawless execution.

4. Ensure sufficient staffing levels are maintained, with customised training & development planned, implemented & monitored for all team members; induction and mentorship with continuing development opportunities, supporting their employment & growth journey.

5. Successfully groom brand champions who are knowledgeable, trained and compliant in every facet of their roles, able to create a welcoming & exciting atmosphere. Ensure performance is maximised for highest productivity, exemplify consistent delivery of exceptional product & service standards.

6. Create and constantly monitor that SOPs are being upheld and improved upon for further effectiveness; understand market dynamics, continually redefining our best by evaluating market trends which are proactively diagnosed, to provide quality service surpassing guest expectations.

7. Align teams and implement action plans to successfully achieve business outcomes, balance all aspects of the business according to reports covering matters ranging from HR, Sales & Marketing, Finance and guest feedback which must be obtained regularly. Contribute as required to all external quality assurance audits and action plans.

8. Operational & guest challenges must be investigated & resolved appropriately in a timely manner.

9. Administrative duties such as resource allocation, effective rostering meeting operational needs & financial objectives with sound productivity and labour costs.

10. Instil strong ethics within the team, monitor & ensure venue adherence to all related licensing laws, compliance and company policies. Strict adherence to consistency in sanitation, health & food safety regulatory guidelines while ensuring maintenance & functionality of venue equipment.

11. Any other duties as assigned.

KNOWLEDGE / QUALIFICATIONS:

1. Minimum tertiary education or 2 year degree from an accredited university in hospitality related major with 5 years experience in the beverage or related professional area. Minimum 3 years managerial experience. WSET or equivalent trained preferred.

SKILLS:

1. Excellent leadership, organizational, communication & interpersonal skills, written & conversational English. Outlook & MS Office savvy, deep knowledge in wines, spirits, cocktails & barista-skilled preferred.

2. Creative, innovative, resourceful, attentive, adaptive, strong team player with an eye for detail, whilst still having the ability to work independently with minimum supervision.

Our Client is a Singapore based company in Hospitality industry with global presence. Due to business needs, they are now recruiting a Duty Manager to be part of their Customer Service team for ongoing transformation projects. They are located Islandwide - easily accessible.

Duties:

• Responsible for ensuring the smooth, efficient, and profitable operation of the hotel.
• Overseeing key areas within the Front Office such as reception, cashiering, telephone services, reservations, and baggage handling. Supervise junior staff, ensuring they maintain professionalism and contribute to a positive corporate image for guests.
• Ensure prompt, courteous, and efficient service for all guests, addressing any complaints with tact and diplomacy. Assist with guest check-in and check-out processes.
• Handle security-related duties by directing guests to the Security department for incidents, thefts, or offences, and manage issues involving guest misconduct or unauthorized individuals in coordination with security personnel.
• Maintain a cash float aligned with occupancy levels, authorize rate and room changes, handle paid-outs, cash advances, and cheque acceptance following hotel procedures and credit policies.
• Closely monitor room inventory to ensure optimal room usage, maximizing revenue opportunities.

Requirements

• Minimum Diploma in Hotel Management or relevant discipline
• Willingness to work rotating shifts.
• At least 4 years of experience in the hospitality industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

Our Client is a Singapore based company in Hospitality industry with global presence. Due to business needs, they are now recruiting a Guest Experience Officer to be part of their Customer Service team for ongoing transformation projects. They are located Islandwide - easily accessible.

Duties:

• Provide courteous and efficient service, striving to fulfill each guest's request whenever possible. Ensure all telephone calls are answered promptly, within three rings.
• Be well-versed in all room types, rates, and availability, and up-sell services whenever possible.
• Take ownership of guest issues, addressing complaints promptly and in line with established procedures. Report to a supervisor for further follow-up if needed, and complete glitch reports when necessary.
• Ensure the safety and security of guest rooms by following emergency and fire procedures, and encourage guests to use Safe Deposit boxes (El-Safe) in accordance with hotel policies.
• Be knowledgeable about hotel facilities, functions, major city attractions, and events to provide guests with accurate information. Maintain a professional, courteous relationship and effective communication with all hotel personnel.

Requirements

• Minimum O Level
• Willingness to work rotating shifts.
• Min 1-2 years of customer service experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

Job Responsibilities:

• Develop and implement comprehensive marketing strategies to promote the cocktail club.
• Manage digital marketing campaigns, including social media, email marketing, and website content.
• Create and oversee the production of marketing materials such as flyers, posters, and online graphics.
• Analyse market trends and customer behaviour to refine marketing tactics.
• Monitor and report on the effectiveness of marketing campaigns and initiatives.
• Identify and establish partnerships with local businesses, influencers, and brands that align with the club's image.
• Negotiate and manage partnership agreements to maximise mutual benefits.
• Collaborate with partners on co-branded events and marketing efforts.
• Develop and manage corporate event partnerships to host corporate gatherings, team-building events, and networking functions at the cocktail club.
• Create tailored marketing packages for corporate clients, highlighting the club's unique offerings and event capabilities.
• Ensure high standards of service and experience for corporate clients, maintaining strong relationships for repeat business.
• Monitor the success of corporate events and seek feedback to continuously improve offerings and customer satisfaction.
• Maintain relationships with key stakeholders to foster long-term collaborations.
• Plan and execute in-house and external events to attract new customers and retain existing ones.
• Coordinate all aspects of event management, including logistics, budgeting, and vendor negotiations.
• Work with the operations team to ensure seamless event execution.
• Promote events through various marketing channels to maximise attendance and engagement.
• Collect and analyse feedback from events to improve future experiences.

Job Requirements:

• Bachelor’s degree in Marketing, Business, Hospitality, or a related field.
• 3-5 years of experience in marketing, preferably within the hospitality or entertainment industry.
• Proven track record in managing successful marketing campaigns and partnerships.
• Excellent communication and interpersonal skills.
• Strong project management and organisational skills.