Service Desk Engineer

We are looking for experienced full-time Service Desk engineer to provide End User Computing, Deskside support and Service Desk support to APAC Region in Singapore.

Job Responsibilities:

• Provide level 2 End User Computing support and well verse in Windows OS.
• Good Hardware and software troubleshooting skills for PC.
• Break fix and IMAC support for end user deskside equipment.
• Basic troubleshooting skills for IOS and android devices.
• Handles asset and peripherals inventory management.
• Meeting room and AV equipment knowledge.
• Provide smart hands support for networks and servers
• Familiar with Service Desk ticketing systems and process.
• VIP support.
• Change Management, including review new and implemented changes, chair CAB, review change schedule, maintain dashboard, prepare comms.
• Incident Management, including analysing trends, incident workarounds, monitoring aged incidents.
• Major Incident Management, including communication, being part of the Incident Response Team, managing suppliers
• Problem Management, including chairing any problem meetings, managing active problems, highlighting new problems.
• Release Management – liaising with the testers, vendor, tracking features and defects
• Service Request Management – documenting processes, analysing trends, identifying service improvements, working with teams to design new processes
• Continual Service Improvement – being able to highlight areas of improvement for effectiveness and efficiency
• Service Reporting
• ServiceNow – to assist with the day-to-day management of the tool, including working on incidents and requests

Technical Skills & Qualifications Required:

• Good knowledge of ITIL
• Good knowledge of ServiceNow
• Good knowledge/experience of using the Microsoft suite, specifically including SharePoint , Visio and Excel
• Exposure to/familiarity with automation

Job Requirement:

• Diploma/Bachelor’s degree in computer science / information technology or relevant field.
• Proven work experience as a desktop support engineer or support technician.
• At least 3 years of IT deskside support experiences.
• A good team player.
• Excellent verbal and written communication skills, and ability to communicate with different audiences and write a range of document types – procedures, comms, training modules.
• Customer centric and focus on service excellence.
• Excellent problem-solving and multitasking skills.
• Working location: Central, Singapore

It would be appreciated if you can share with me your interest on the same.

Have a friend or family member who may be interested in taking the next step in their career? Help them out by referring them to Ennovatez.

You can email your resume to us at [email protected]

Salary : $5,000 - $7,000 + AWS

Location : Commonwealth

Job Description:

● Design, configure, deploy, and maintain Wintel and Linux server environments, including Windows Server (2019, 2022) and Linux distributions (RHEL, SUSE). Conduct server hardening

● Lead virtualization initiatives using industry-standard platforms such as VMware vSphere, Hyper-V, or KVM.

● Design and manage Storage Area Networks (SAN/NAS), ensuring data availability, integrity, and optimal performance.

● Ensure compliance with industry standards and regulations related to infrastructure and data storage.

● Implement and administer key management and encryption.

● Implement and administer Active Directory, including user accounts, group policies, security settings, and domain controllers.

● Implement and administer AD Public Key Infrastructure and Network Policy Server RADIUS services.

● Implement and administer monitoring solutions such as eG Innovations, PRTG, Splunk, or Kiwi Syslog server.

● Implement and administer backup solutions like Veeam or Acronis.

● Implement advanced system monitoring solutions to proactively identify and resolve performance and security issues.

● Investigate and resolve complex technical issues related to Windows Server systems, collaborating with teams and vendors.

● Coordinate with third-party vendors, IT providers, and external support for effective service delivery.

Job Requirements:

● Bachelor's degree in Computer Science, Information Systems, Information Technology, or a related field.

● Minimum of 5 years of experience in IT infrastructure engineering with a focus on Windows

Server administration.

● Storage implementation experience with Dell EMC / NetApp

● Experience with Wintel servers (Dell), VMware, Microsoft server products, Symantec

● Proven experience in designing on-prem data centre architectures.

● Proficiency in configuring, managing, and troubleshooting Windows Server environments.

● In-depth knowledge of Active Directory, Group Policies, and security best practices.

● Familiarity with virtualization technologies such as VMware or Hyper-V.

● Experience with scripting and automation tools.

● Relevant certifications (e.g., MCSA, MCSE, VCP) are a plus.

If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

By submitting your personal data and/or resume, you give consent to the collection, use, and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

Please be notified that only shortlisted candidates will be notified.

EA Personnel.: Chan Jun Wei

EA Registered no.: R1543992

Recruit Now Singapore Pte Ltd

EA License no.: 21C0845

Responsibilities

1. Follow up and track all events/incidents until closure
2. Perform initial triage of cyber threat intelligence to assess relevance of technical indicators (IOC) to organizational assets.
3. Perform escalation of suspicious security incident after verification with a senior security analyst
4. Respond to on-call escalation after office hours
5. Validation of event against change or access request system(s)
6. Support all audit fieldwork require by appointed auditors when necessary.
7. Assist cybersecurity team on all related cyber security remediation activities.
8. Manage all use cases, reports and dashboards on SIEM platform.
9. Manage all playbooks, automation scripts, integrations, dashboards and reports on SOAR platform.
10. Perform review to detect and identify any suspicious activities.

Requirements

1. Degree/Diploma in IT, Cybersecurity or a related field of study.
2. 3-7 years of relevant experience in cybersecurity operations.
3. Knowledge in network, Linux and Windows infrastructure.
4. Knowledge in Cloud infrastructure.
5. Knowledge and experience in SIEM and SOAR platforms.
6. Experience working in SOC environment.
7. Experience in security, network and cyber threat analysis.

Preferred Skills / Qualities

1. Experience working in financial services sector would be advantageous.
2. Professional information technology/security certifications such as ITIL, CCNA and CEH will be preferred but related qualification (i.e. GCIH, GCIA, CISSP etc.) will be an advantage

Other Special Working Conditions

1. You may be required to work either at Ensign’s or a client’s work premise. As such, you may be required to adhere to any telecommuting working arrangements when required.
2. You may be required to perform 12-hour shift duties (2 days’ work with 2 off-days) if you are not seconded to a client. Shift working hours are from 0830H to 2030H, and 2030H to 0830H. Shift patterns and duration may vary from time to time

SALARY:

Junior - ($4,200-$5,000)

Senior - ($5,000-$6,000)

LOCATION:

Ang Mo Kio / Yio Chu Kang / Central

Job Description

•Manage & Lead the electrical team.

•Perform engineering duties such as design, engineering calculations, planning, tender.

Preparation/evaluations as part of the engineering project team

•Team development

•QA/QC documentation review of engineering deliverables

•Liaison with clients, project managers, architects, contractors

•Resolve any technical problems faced during project design and/or construction stages

•Suggests ways to increase revenues and efficiency.

•Testing & Commissioning of the ACMV Electrical Systems.

•Ensure the team follows all electrical codes and standards.

Job Requirements

•Any qualification in a relevant engineering field with minimum 5 years of related working experience

in the Construction Electrical Field associated with ACMV / Electrical.

•Engineering design of commercial buildings, major infrastructure transportation projects and

mixed-use developments

•Possess design experience and good understanding of ACMV / Electrical technical systems and

procedures:

•Possess knowledge on all cabling, loading and sizing calculations and equipment selections such as

cable, generators, panels, etc.

•Develop, design through establishing, design briefs, design reports, calculations, schematics,

schedules, specifications, concept, Preliminary, Detailed and Construction Engineering Designs

•Productions of drawings and developing models

•Site Experience, Testing & Commissioning Experience

•Having experience working with Infrastructure Projects would be an added advantage.

If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

By submitting your personal data and/or resume, you give consent to the collection, use, and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

Please be notified that only shortlisted candidates will be notified.

EA Personnel.: Chan Jun Wei

EA Registered no.: R1543992

Recruit Now Singapore Pte Ltd

EA License no.: 21C0845

Responsibilities:

• To lead and drive the requirements gathering process.
• To lead and manage a small team of developers to deliver the modules to develop web-based application systems.
• Participate in the design and development of web applications based on Ecquaria’s product (J2EE-based).
• Lead and manage the user acceptance testing process.
• Implement, customize, test, document and maintain software applications.
• Ensure that the modules delivered are according to the specifications and are of high quality.

Requirements:

• A Degree/Diploma in Computer Science with at least 3 years' software development experience in Internet technology in Win NT, UNIX or LINUX platform
• Those with leadership experience may be considered for the Project Lead position.
• Technical skills include proven object-oriented programming experience with Java and C++ together with extensive RDBMS through JDBC
• Experience in J2EE, Web Services and XML will be advantageous
• Experience in Elixir reporting solutions will be advantageous
• Very strong in SQL
• Data analysis skill will be an added advantage, although this is not compulsory to have.
• Good interpersonal skills

Toppan Ecquaria is an equal opportunity employer and values diversity within our company. We welcome all interested candidates to apply for this position, however, we regret to inform that only shortlisted candidates will be contacted by us for an interview.

Find us at www.topppanecquaria.com or www.linkedin.com/company/toppan-ecquaria

For more career opportunities, please visit our career site at:- https://toppanecquaria.com/careers/job-openings?utm_source=Jobstreet&utm_medium=Page&utm_campaign=2020

(Please copy & paste the above link onto your browser)

• Provide pre-sales technical support to propose cost competitive system design solution based on tender spec & customer requirement
• Design solutions for Access Control, CCTV, Public Address, Emergency Voice Communication, Fire Alarm, Integrated Security Management and other necessary system as deemed required by the prospective customer / project (90 %)
• Foundational understanding of IT and Network systems will be necessary in design and technical assessments.
• Knowledge of Cyber-security issues and solutions will be an advantage.
• Review technical specification, system schematic, floor-plan drawings documents
• Provide system proposal and design that meet requirements & be cost competitive
• Manage the technical Compliance Appraisal, prepare Bill of Quantities and system write-up for the designed systems
• Manage Installation Work Appraisal (Scope of Work for installation)
• Prepare technical document submissions & product sourcing
• Support technical meeting with customers, end-users, consultants & vendors etc
• Demonstrate systems / products performance to clients and staffs
• Collaborate with sales, purchase & admin teams to meet tender submission date in time
• Product evaluation & POC support on potential system
• Report various system job request status with respect to milestone schedule to Section Head and all technical problem hindering system design progress

Responsibilities:

• Attend the Toolbox Meeting to explain daily tasks and coordinate work for Shimizu workers and subcontractors.
• Create a comprehensive schedule for the construction area.
• Prepare Method Statements and obtain necessary approvals from consultants.
• Collaborate with RSS teams to arrange inspections and prepare relevant inspection forms.
• Participate in daily coordination meetings to align activities with subcontractors and other areas.
• Report daily progress to the Quantity Surveyor
• Oversee CBP (Concrete Block Paving) construction, including temporary works.
• Manage RC (Reinforced Concrete) & Steel construction, ensuring temporary works are in place.
• Supervise finishing and external work construction, incorporating temporary works as needed.

Requirements:

• Bachelor of Science in Civil Engineering or equivalent
• minimum of 10 years of experience in construction management is essential, demonstrating a solid understanding of project oversight.
• Proficiency in Microsoft Excel, Word, and Office Suite is necessary for documentation, reporting, and scheduling tasks.

Application Engineer

Responsibilities

• Responsible for software prototyping, system/module design, coding deployment and recommending solutions for various SCADA projects
• Constantly review and improve on existing codes
• Design, build and maintain efficient codes
• Communicate with all internal levels including customers and our contractors to clarify technical issues
• Co-ordinate with other disciplines and execute the project efficiency in order to meet schedule
• Perform Factory Acceptance Test (FAT) in accordance to the requirements set out in the Vendor's Tender Document
• Perform preventive maintenance of server equipment
• Perform troubleshooting and production support at customers' sites

Requirements:

• Diploma or Degree in Computer/Electrical/Electronic Science or Engineering
• At least 1-2 years hands on working experience in system maintenance
• Has knowledge in computer network, Windows and Unix environment and MS SQL database
• Experience in CCTV. Card Access, Fence Intrusion system andLabview implementation is an added advantage
• Able to work effectively in a multidisciplinary environment
• Self-starter and team player with good communication and interpersonal skills

Summary:

• Basic up to $6000 (Senior), $5000 (Junior)
• Performance bonus
• Location: AMK / YCK / Central
• 5 days work week
• Familiar with ACMV
• Career advancement & stability

Key Responsibilities:

• Manage and lead the electrical team
• Perform engineering duties: design, engineering calculations, planning, tender and etc
• Perform testing and commissioning of ACMV electrical system
• QA/QC
• Resolve any technical issue during any stage of the project
• Liaise with clients, project manager, contractor and etc
• Ensure the team follows all electrical codes and standards
• Other relevant ad-hoc duties

Key Requirements:

• Min 5 years of relevant experience in Construction Electrical field, including testing and commission
• Familiar with ACMV

Interested applicants, please submit your updated resume in MS Words / PDF format by using the APPLY NOW BUTTON.

By submitting your personal data and/or resume, you give consent to the collection, use, and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

Please be informed that only shortlisted candidates will be notified.

Your recruiter for this job: Stella

WhatsApp me @ 8772 4117 for a prompt response to your enquiry!

Stella Aw Yong See Hui | R24121552

Recruit Now Singapore Pte Ltd | EA No: 21C0845

Key Responsibilities:

• Team Leadership: Manage and mentor a development team of 5 – 10 members.
• Project Management: Provide accurate estimates and oversee project deliverables .
• Frontend Development: Lead front-end development using Node.js, JQuery, Bootstrap, and related tools
• Technical Expertise: Utilize Java, Python, Groovy & Grails, Spring MVC, Hibernate, and other frameworks for full-stack development.
• Banking Experience: Develop secure and compliant banking-related applications.
• Quality Assurance: Conduct code reviews and maintain coding standards.
• Consulting: Propose technical solutions to client challenges and improve system efficiency.
• Product Demonstrations: Present project outcomes to clients and stakeholders.

Qualifications and Skills:

• Experience: 10+ years in software development projects, with a strong focus on banking solutions.
• Leadership: Proven ability to lead development teams of 5 - 10 members.
• Banking Expertise: Hands-on experience with banking systems, processes, and compliance.
• Technical Skills: Proficient in Java,Python, Groovy & Grails, Spring MVC, Hibernate, and frameworks like Node.js
• Frontend Development: Expertise in JQuery,Bootstrap, BackboneJS, and related tools.
• Database: Experience with Oracle,PostgreSQL
• Communication: Strong ability to manage client expectations and liaise effectively.

• Network engineers shall support System Administrators in day to days operations, such as Data Center & network system health checks, network configuration & firmware upgrades, patch record management and serve as Point of Contact for visitor to IT Room.
• Monitor DC temperature and energy consumption of all facility infrastructure components such as power distribution units and computer room air conditioners unit using Data Centre Infrastructure Management tools in place.
• Monitor network devices health status using a network health monitoring tool in place.
• Assist SA in performing scheduled system health check on standalone networks.
• Report any anomaly in readings based allocated baseline or system hardware failure to SA.
• Contacting maintenance team and be the point of contact on site.
• Log finding in the infrastructure health check register.
• Work with tech support team to perform port security lifting on network devices.
• Configure network devices based on given template.
• Verify and ensure network patch details are updated and labeled accurately as indicated.
• New network faceplate and patch cables laid must be updated.

Requirements:

• Degree or diploma in computer science or IT.
• Minimum 1 year exp in Network engineering in Data center environment.
• comfortable for non Camera Phone environment.

Department Overview:

Aristos Solutions BU focus on creating customised state-of-the-art automation solutions for all possible industries. By utilising Akribis Systems' direct drive linear and rotary system, we are able to achieve high speed and high precision assembly, inspection or testing solution for our customer.

Job Description

• Application support and setup of motion control system, machine vision system, signal and control devices, used in motion control products and automation equipment
• Design of electrical schematic diagram, single line diagram, cable harness and build, for motion controller systems, device and sensors, used in Industrial automation machine and equipment
• Perform DOE for risk mitigation and feasibility studies on design concept
• Creation of Bill of Material of cables assembly and electrical component used in project
• Review and guides the development of product manual and application notes for new products/applications
• Evaluate and recommend product / solutions for new applications according to customer’s specification
• Understand and help to resolve application issues encountered in projects and by customer
• Work with team to fomulate work instructions
• Machine commisioning in factory/customer Site
• Ensure design meets project required milestone and timeline
• Provide training to customer
• Overseas travel is required with short notice period

Qualifications

• Candidate must process at least Bachelor Degree in Mechanical / Electrical / Mechatronic Engineering or equivalent OR-Fresh graduates with relevant knowledge in their course of study are welcome to apply.
• Knowledge in programming and / or experience in automation field are added advantage
• Preferably with 1-2 Year(s) of working experience in Industrial Automation, Semiconductor or any other related field/industry is required for this position.

Other Information

Skillset(s) Requirement:

• Required Knowledge: Power sizing, power distribution, motion control (advantage)
• Required Skill(s): AutoCAD, Solidworks, Motion control software (advantage)

Attributes:

• Strong communication and analytical skills, energetic and willing to work hard
• Ability to prioritize and multi-task in a fast-paced environment
• Responsible, Positive Attitude and able to work well as a team
• Possess good initiative and good critical thinking skill to solve issue at root cause level

• IT technical support and operations services.
• Troubleshooting Laptop/Desktop, email, software Issues.
• Provide a helpdesk service for users enquiries and technical issue reporting on system usage, through phone and emails.
• For Technical issues, make assessment if it can be resolved with the level of system access provided. Escalate unsolved case to other trams with in the stated SLA timing.
• Familiar in Networking
• Has provided some level 1 & 2 user support to end user and VIPs
• Able to communicate clearly, work in a team .

Requirements:

• Nitec/Higher Nitec or Diploma in Computer Technology
• Minimum 3 years of experience in Desktop Troubleshooting.
• Willing to work in an Non camera phone environment.