· Technical Knowledge: Familiarity with IoT devices, sensors, cloud-based platforms, and networking protocols

· Troubleshooting Skills: Strong problem-solving abilities, especially in identifying issues with hardware, software, or connectivity.

· Communication: Ability to explain technical issues and solutions to stakeholder clearly and concisely.

· Networking Knowledge: Understanding of network infrastructure, IP addresses, routers, and firewalls.

· Hands-on Skills: Comfortable working with hardware, including installation, wiring, and setup.

· Field Service: Safety- oriented, need to have interpersonal skills to interact with stakeholders like P&M, Security, Ops teams to coordinate work task

Field Service Technician

Job Description & Requirements

• On-site servicing, maintenance and installation works at client's site
• Repair and fault rectification on equipment
• Support in preparation of equipment (before delivery) & delivery
• Assisting in Service Centre activities
• Ability to diagnose fault to component level
• Support in-house and field service job
• Other ad-hoc duties as assigned

Requirements:

• Minimum 1 year(s) experience in relevant field
• Good communication, independent, committed, full of initiative, meticulous, good customer service
• Entry-level are welcome but must have willing-to-learn attitude
• Driving license (Class 2 and/or Class 3 manual)
• Able to work overtime (Saturday) when required
• Can start work immediately

Benefits : Good salary package / 5 days / Incentive / AWS

Only shortlisted candidate will be notified

Interested candidate may send in your resume to: [email protected] or whatsapp: 96518935

Our client is a leading provider of cloud-based solutions, offering a comprehensive suite of services for businesses across various industries. With a strong focus on innovation, reliability, and scalability, they empower organizations to leverage the full potential of cloud technology for their digital transformation. Serving a diverse customer base globally, their flexible and secure cloud infrastructure caters to businesses of all sizes, from startups to large enterprises. They provide exceptional support, consulting services, and training programs to ensure customers can maximize the value of their cloud investments. With their commitment to customer success and continuous innovation, they are a trusted partner in driving businesses forward in the fast-paced digital landscape.

About the Role:

We are seeking an experienced Demand Generation Marketing Specialist to drive lead generation, revenue growth, and brand awareness in the Indonesia market through effective field marketing strategies while also supporting the broader SEA market. This role will involve planning and executing field marketing events, seminars, conferences, trade shows, and user community programs to build brand awareness, acquire new customers, and foster customer development.

Responsibilities:

• Develop and execute field marketing and demand generation strategies targeting the Indonesian market (to drive Google Cloud consideration, adoption and customer success through extensive, integrated online, offline, direct and indirect go-to-market programs.
• Plan and execute field marketing events and programs to drive brand awareness, new business acquisition, and customer development.
• Collaborate with cross-functional teams to create compelling marketing assets and content.
• Drive lead generation through various marketing channels, including digital marketing, content marketing, email marketing, and social media.
• Analyze local market trends, customer insights, and competitor activity to identify opportunities and optimize marketing efforts.
• Measure and report on the effectiveness of field marketing and demand generation campaigns.
• Manage and nurture leads throughout the customer journey, working closely with the sales team.
• Stay updated with industry trends and best practices in field marketing and demand generation.

Requirements:

• Minimum of 5 years of experience in field marketing and demand generation, with a focus on the Indonesian market.
• Strong proficiency in Bahasa Indonesia and English.
• Proven track record in planning and executing successful field marketing events and programs.
• Meticulous attention to detail, ownership mindset, and proactive approach.
• Strong analytical skills to track campaign performance and derive insights.
• Ability to collaborate with cross-functional teams and challenge assumptions.
• Familiarity with marketing automation tools, CRM systems, and relevant technologies.

• Report to the Team Lead and provide operations support at training ground
• Provide Pre and Post training support such as setting up and dismantle of training equipments
• Perform 'O' Level maintenance for training equipments
• Checked and maintain equipment after each training including stock count
• Candidates who require work passes need not apply
• Candidates are required to carry equipments with a load of at least 15kg
• Experience in handling instrumented training equipments
• Able to perform shift hours

• Support and maintain company servers, workstations and related IT equipment. Including support and configuration of software and provision of assistance to corporate clients
• Attend to service calls on the go.
• Liaise with service coordinator on service call schedules
• Check network equipment runing good condition with secure amber light
• Ensure meeting all service calls punctually and complete serivce within allocated time.
• Setup and Deploy New pc
• Support cisco and polycom Video Conference

Requirements

• Min 3 year relevant working experience
• Willing to travel islandwide to support customers on ICT matters (avg 8-10 locations per day)
• Ability to diagnose, troubleshoot and resolve laptop problems
• Be conversant in English and possesses good working attitude and disposition
• Able to work independently & effectively with team
• Able to think creatively and work under pressure
• Strong time management
• Physically fit to carry computer spare parts
• Willing to perform rotating shifts (when required)

Applicants with relevant experience may be considered for senior roles.

Please send your detailed resume in MS Word format to : [email protected]

Stating your notice period / earliest available commencement date, current & expected salaries.

Information:

1. Salary range: $4,000 - $5,500, with $250 Transport allowance
2. Working hours: Mon-Fri: 8.30am - 5.15pm

Responsibilities:

• Standby support and 24/7 emergency call for customer support.
• After-sales technical support, site recovery and maintenance responsibilities to distributors/end customers.
• Installation, commissioning & on-site training to support the customers according to the scope of the project.
• Generate a service report to customer in a systematic manner.
• Investigate and handle all customers’ complaints related to product failures.
• Investigates root causes of failures and recommend solutions.
• Review and assist in determining the extend of damage and repairs of warranty claims from distributors.
• Maintain relationship with key customers to ensure the follow through until the issue is resolved.
• Develop service training material, ensures all technical & training documents are up-to-date.
• Provide training to distributors & dealers for service and troubleshooting skillsets

Requirements:

• Diploma/Degree in Electrical/Mechanical/Mechatronic
• At least 5 years of marine field servicing experiences
• Ability to travel in the APAC and SEA region (10-15%)
• Knowledgeable in power generation products, electrical and control system
• Prior electrical and control experience with control system such as John Deere ECU/ KDI ECU

Interested applicants, send in your updated resume by clicking “Apply Now”

Lin Weikang
EA Personnel No: R21102570
EA License No: 23C1894

Job Description

• Industry/ Organization Type: Marine Equipment Wholesaler
• Position Title: Electrical Engineer/Field Service Engineer (Marine/Electrical)
• Working Location: Tuas West
• Working Hours: Monday – Friday, 8 am – 5.30 pm (One Saturday per month, 8 am – 12 pm)
• Salary Package: Up to $3,300 + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Carry out testing and commissioning related to marine propulsion systems, power generation systems (Marine and Land), deck machinery, etc.
• Conduct hands-on fault diagnosis, troubleshooting, and maintenance of marine systems/components in workshops and on-board vessels.
• Perform hands-on work in mechanical repairs, installation, and removals.
• Provide support to the project team on the implementation of new projects.
• Provide technical support to customers.

APPLY NOW!!!

• Minimum 2 years of related experience.
• Minimum Higher Nitec in Electrical Engineering, preferably Major in Power.
• Proficient in Microsoft Office.
• Candidates with experience in Electrical Control Systems are preferred.
• Comfortable with traveling (Anchorage/Local/Overseas) on short notice and at odd hours.
• Comfortable with working outdoors and onboard.
• Inexperienced candidates are welcome to apply, as training will be provided.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #65623 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R23115114

Job Description

• Industry/ Organization Type: High Speed Networking Service Provider
• Position Title: Field Service Technician/ Engineer
• Working Location: Ubi (Nearest MRT: Tai Seng) – Company transportation provided to travel to client location
• Working Hours: Monday to Friday, 9.00 am – 6.00 pm
• Salary Package: Up to $3000 + OT (Dependent on project) + Performance Bonus
• Duration: Permanent

Key Responsibilities

Field Service Engineer

• Work as part of a team to install, test, and commission company equipment, ensuring all systems are fully operational and meet client expectations.
• Assist with the setup and configuration of network-based systems, ensuring connectivity and functionality.
• Set up and configure security surveillance systems and access control systems, ensuring proper functionality and client satisfaction.
• Install and maintain radio communication equipment, ensuring uninterrupted communication services.
• Regularly service and maintain installed equipment to ensure optimal performance, including troubleshooting and repairs when necessary.
• Assist in project planning, coordination, and execution, ensuring timely completion of assignments.
• Participate in on-the-job training under senior engineers, developing your technical skills and expanding your field of expertise.

Field Service Technician

• Perform accurate installation and laying of electrical cables to ensure proper connectivity, adhering to industry standards and safety protocols.
• Assist in the testing and commissioning of electrical systems, ensuring that all equipment is safely operational and meets performance standards.
• Conduct routine general maintenance on installed electrical systems and equipment to maintain optimal functionality and reduce downtime.
• Diagnose and fix electrical faults and malfunctions, ensuring that issues are resolved promptly to minimize disruptions.
• Follow all safety regulations and protocols to ensure a safe working environment, including the proper use of personal protective equipment (PPE).
• Work closely with other technicians and engineers to complete tasks efficiently and effectively, ensuring all project goals are met on time.
• Training & Development: Participate in ongoing training programs to stay updated on the latest industry trends, electrical techniques, and safety standards.

APPLY NOW!!!

• Min. NITEC in Electronic or Electrical
• 1 year’s experience working with security surveillance systems, access control, or radio communication equipment preferred
• Training provided for those without experience
• Class 3 driver’s license preferred

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #70103 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Markus Tan | EA Reg No.: R24124040

Our client is an US MNC, one of the largest players in the life-science sector. Due to business needs, they are now recruiting for Field Service Engineer to be part of their team for ongoing transformation projects. They are located at Jurong East.

Job Requirement:

• Perform verification, calibration, and preventive maintenance (PMs) in accordance with in-house Metrology SOPs.
• Maintain calibration and qualification tools, ensuring timely upkeep.
• Coordinate with and oversee External Third-Party (3P) vendors for calibration, PMs, qualifications, and repairs.
• Ensure External 3P vendors meet Customer off-site and on-site qualifications prior to service execution.
• Respond promptly to ad-hoc service requests from Laboratory End Users, adhering to the agreed Service Level Agreement (SLA).
• Recommend appropriate inventory levels for critical equipment parts and tools to minimize downtime and aid budget planning.
• Accurately document and manage service records, training, and asset information in the in-house Asset Management system.
• Facilitate clear communication and coordination among customers, vendors, and internal teams to ensure smooth service delivery.

Qualifications and Criteria:

• Diploma or bachelor’s degree in Science or Engineering, ideally in Electrical or Mechanical Engineering.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Ptd Ltd

EA License No: 19C9682
Reg No: R24122162 | LAI CHAI LI

Information:

1. Salary range: $2,800 - $4,000 Gross

Responsibilities:

• Supporting Factory Acceptance test and Site Acceptance test
• Maintain reliable service tool inventory
• Upkeep Service Documents; timesheets, service/repair reports, follow-ups, daily logs, expenses
• Upkeep engineering documentation- drawings, version history, scope documents, RFI's.
• Troubleshooting, debugging and integration processes
• Knowledge of vacuum machine operation and machine construction
• Submit timely documents of service activities and expenses

Requirements:

• ITE/Diploma in Electrical/ Electronics / Mechatronic Engineering
• Entry level are welcome with 2 years experience in semiconductor tools is plus
• Proficiency in Japanese is essential as need to liaise with Japanese at HQ
• Hand on in high vacuum equipments, pumps, chillers, and compressors
• Able to interpret maintenance manuals, schematics, and wiring diagrams

Interested applicants, send in your updated resume by clicking “Apply Now”.

Lin Weikang
EA Personnel No: R21102570
EA License No: 23C1894

Our client is an US MNC, one of the largest players in the life-science sector. Due to business needs, they are now recruiting for Field Service Engineer to be part of their team for ongoing transformation projects. They are located at Jurong East.

Job Requirement:

• Perform verification, calibration, and preventive maintenance (PMs) in accordance with in-house Metrology SOPs.
• Maintain calibration and qualification tools, ensuring timely upkeep.
• Coordinate with and oversee External Third-Party (3P) vendors for calibration, PMs, qualifications, and repairs.
• Ensure External 3P vendors meet Customer off-site and on-site qualifications prior to service execution.
• Respond promptly to ad-hoc service requests from Laboratory End Users, adhering to the agreed Service Level Agreement (SLA).
• Recommend appropriate inventory levels for critical equipment parts and tools to minimize downtime and aid budget planning.
• Accurately document and manage service records, training, and asset information in the in-house Asset Management system.
• Facilitate clear communication and coordination among customers, vendors, and internal teams to ensure smooth service delivery.

Qualifications and Criteria:

• Diploma or bachelor’s degree in Science or Engineering, ideally in Electrical or Mechanical Engineering.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Ptd Ltd

EA License No: 19C9682
Reg No: R24122162 | LAI CHAI LI

INTRODUCTION

As the functional lead, you are responsible for supporting the success of the APJ field and partner marketers by helping to identify development opportunities and supporting team members to achieve their goals.

The Field Marketing Manager is responsible for serving as the main APJ point of contact demand generation/acceleration through effective planning and execution of marketing activities, programs and campaigns including the relevant use of account-based marketing data-driven marketing, inside marketing, digital marketing, events, and more.

RESPONSIBILITIES

In this role, you are delivering against the marketing demand generation and revenue objectives as defined within a specific sales area-based territory, as well as:

STRATEGY EXECUTION

• Development of the marketing strategy and program plan by identifying the appropriate solution or industry program portfolio mix to address the business needs and prioritizing a digital-first, integrated approach
• Drive the relevant approach for teams to deliver on time, on brand, and on budget, while ensuring quality, consistency, and compliance
• Adjust marketing campaign plans and shift resources to respond to changing marketing conditions or pipeline gaps. Lead Management - Strong understanding of internal lead management systems in order to oversee proper access and management of leads and to empower teams to improve lead development, quality and flow throughout the customer buying cycle. Review reports to understand the impact of marketing programs on pipeline health and to follow-up on necessary actions to drive alignment with relevant business stakeholders and manage escalations proactively
• Planning ½ to 1 year with quarterly adjustments
• Translate business strategy and objectives into effective marketing execution tactics to meet marketing and sales goals
• Be digital savvy and able to build a tactical Digital First approach including web, social media, paid search, paid media
• Be fully trained and responsible to ensure brand, quality, consistency, and compliance and promote these aspects within all related demand generation and nurturing activities.
• Collaborate with different teams to provide a balance of marketing activities across all pipeline stages including acceleration and close activities as required
• Serve as the face of marketing to the region or MU sales executive, actively seek for opportunities to participate in business planning and engage in these interactions

FIELD ENABLEMENT

• Look for opportunities to communicate the overall plan to sales stakeholders (sales, sales operations, VAT team members), marketing colleagues and partners
• Drive rollout of marketing tactics and assets that align with the needs of the business
• Communicate proactively with sales teams to understand marketing effectiveness, including digital strategies and performance, and to seek out areas of improvements
• Anticipate stakeholder conflicts, drive managerial resolution
• Proactively provide feedback to other marketers to improve overall marketing performance
• Manage a series of events mix designed to gain brand awareness in target segment, drive new leads or accelerate existing opportunities – trade shows, conferences, seminars, webinars and roundtable/smaller workshop types

REGIONAL CHAMPION

• Oversee regional marketing events/virtual events strategy and successful execution
• Ensure maximum lead generation and marketing automation generate leads, maximise conversion rates and generate sales demand among prospects aligned to the customer journey
• Look to roll out campaigns in a programmatic method to drive efficiencies across markets
• Drive the integration of global programs into regional activities

YOUR PROFILE

• Bachelor's degree. MBA/Master´s degree or equivalent preferred.
• 8+ years of professional marketing experience, with solid experience in marketing execution
• Experience in/with sales
• Experience in B2B marketing
• Marketing strategy development and planning
• Experience in the IT industry
• advanced technical or business skills and special knowledge in one / several areas
• Customer focus with developed acumen to cultivate and develop lasting customer relations
• Experience in a multi-national company
• Minimum 7-10 years of marketing experience, with minimum 5-7 years in marketing execution in an increasing amount of responsibility
• Travel required about 10-20%Guiding and mentoring peers and/or junior level colleagues
  Deep experience in B2B marketing in the IT industry
  Solid experience in delivering marketing demand generation and in execution of marketing activities, programs and campaigns
  

Responsibilities:

• Assist in the deployment and setup of robots in field locations.
• Support the field operations team in conducting routine maintenance tasks on robotic systems. Assist in troubleshooting and resolving minor technical issues. Coordinate with technicians and engineers for complex repairs or replacements.
• Assist in robot testing, identify and troubleshoot errors/failures and implement appropriate solutions to resolve the issues promptly.
• Provide on-site support, perform maintenance tasks, and resolve technical issues at customer sites.
• Ensure compliance with safety regulations and protocols during field operations.

Requirements:

• Polytechnic/University undergraduates currently pursuing diploma/degree in Mechatronics, Robotics, Mechanical, Electrical, Electronics, Computer Engineering or a related field.
• Strong interest in robotics and automation technologies.
• Strong analytical and problem-solving skills.
• Motivated to work hands-on with deployed units.
• Flexibility to travel to field locations, if required.
• Strong communication skills in English (both oral and written)

Inside Sales Specialist (Field Services)

12 month contract

Work Your Magic with us!

Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimaginable with us.

Main Responsibilities

• Identifying opportunities for renewal of the existing service plans (and maintenance) for standard and custom systems
• Be proactive in proposing service plans for newly installed standard and custom systems
• Position spare parts as part of the service offering
• Follow-up and keep track of quotes sent (close opportunities)
• Advise customers & Sales representative on the client’s Service Plans & Spare Parts offering
• Guide and support Sales through the different steps of the quotation process, if requested
• Identify new opportunities for a Service Plan (based on past installations)

1. Contact Sales Rep, discuss with them about an opportunity to sell a Service Plan.
2. Create draft quote with all attachments and share it with the Sales rep.
3. Check with Management (specific region), Field Sales Effectiveness (FSE) and coordination team if we have their agreement to assume such coverage.
4. Send the quote to the customer. If the customer already has a Service Plan for other systems, we can add the new system to the quote for the renewal of the existing Service Plan.
5. Follow up on the sent quote (close opportunity).

• Connect with FSE and identify systems that require multiple spare parts or critical spares in customer’s process, promote the client’s Spare Parts Advisory Service.
• Connect with relevant teams to ensure spare parts for custom systems are identified and queries from customer are addressed (feedback shared)
• Provide all relevant information (items numbers for service and spare parts, and documentation) when contacted by Sales reps.
• Create and Track Unite Tickets, and Cases with Kits Spares for spare parts not set up in the CRM (Salesforce)

Requirement:

• Diploma or Bachelor’s Degree in any fields
• At least 1 year of proven inside sales experience in BioFarma industry
• Experience working with Salesforce.com (CRM) and MS Office package (Excel)
• Excellent verbal and written communications skills

Reg No: R22104540

EA License no: 94C3609

Job Description:

Technical Tasks:

• Performs installation & provides basic technical training when neccessary (Mainly Workplace infrastructure - WPI products: Medical Pendents & Lights / Gas Management solutions)
• Perform related upgrades / Technical Service Bulletin from factory instructions to ensure devices / equipment are up to date.

Service Operational Tasks:

• Escalate quality-related situation, market dynamics and issues from field to the Service management in his country
• Monitor and drive completion of monthly maintenance tasks and paperwork for assigned customers’ accounts

Service Commercial-related Tasks:

• Makes constant efforts for contract development and implementation of Service programs
• Any other additional duties deemed appropriate by Service Manager

Job Requirements:

• Minimum Nitec in Engineering/Electronics or Equivalent
• 2-3 years of technical experience preferable in after sales support in medical industry, or Workplace Infrastructure related secto

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

Position Overview

ServiceNow is seeking a highly organized, goal-oriented, and self-directed Partner Marketing Professional to join our dynamic marketing team. This individual will be an active contributor to our larger marketing initiatives, working closely with key partner leaders, Alliances, Channel Management, global and regional campaign teams, and various ServiceNow business units. The ideal candidate will possess proven experience in managing relationships with strategic partners and developing joint marketing plans, including market awareness and demand generation programs that align with revenue targets. Adaptability, integrated program development, and the ability to thrive in a fast-paced, high-tech environment will be critical to success.

Essential Duties and Responsibilities

• Strategic Partner Collaboration: Work closely with ServiceNow Account Directors and partners to gain a deep understanding of their business objectives and challenges. Translate these insights into a comprehensive partner marketing plan aligned with broader business goals.
• Joint Marketing Program Development: Create, manage, and execute joint marketing programs with partners that drive measurable growth in pipeline and revenue. Develop campaigns that align with both ServiceNow’s and the partner’s objectives.
• Global & Regional Campaign Execution: Localize and adapt global partner marketing campaigns for regional markets. Ensure consistent and impactful execution across regions, optimizing for local nuances and market needs.
• Cross-Functional Alignment: Facilitate collaboration between global and regional marketing teams, field marketing, and other stakeholders to ensure seamless program execution. Align partner marketing efforts with broader sales and business objectives for successful regional activation.
• Performance Tracking & Optimization: Measure key performance indicators (KPIs) and metrics to track the success of marketing initiatives. Regularly analyze program performance and provide actionable recommendations for continuous improvement.
• Agency & Resource Management: Manage local marketing agency relationships and resources to scale partner marketing programs. Ensure high-quality execution and timely delivery across the partner ecosystem.
• Innovation & Best Practices: Continuously explore new marketing trends, innovations, and best practices to enhance program effectiveness. Elevate partner engagement and campaign results through creative approaches.

Required Qualifications

• Experience: Minimum of 10 years of marketing experience, with a focus on Partner/Channel Marketing. Experience in regional marketing roles, particularly in global, matrix-based, and collaborative organizational settings, is preferred.
• Marketing Knowledge: Strong understanding of digital marketing, content creation, messaging, and execution. Proficiency in inbound and outbound digital strategies, including web, search, social, nurture, and relationship-based marketing.
• Communication Skills: Excellent verbal and written communication skills, with a proven track record of influencing and collaborating across teams and geographies. Ability to engage with senior executives and communicate at all organizational levels.
• Strategic Thinking: Ability to quickly understand complex concepts, translate technical capabilities into customer benefits, and develop strategic marketing plans that drive business results.
• Project Management Expertise: Exceptional project planning and execution skills, with a strong sense of ownership. Ability to multitask, prioritize, anticipate obstacles, and provide solutions in a fast-paced environment. Demonstrated drive for excellence in execution and achieving challenging goals.
• Storytelling & Writing: Strong storytelling and writing abilities to create compelling marketing content that resonates with diverse audiences.
• Global Perspective & Travel: Willingness to travel internationally for partner meetings, industry events, and customer engagement as needed.

Ideal Candidate Profile

The ideal candidate will be a strategic, results-oriented marketing professional with a proven track record of success in partner marketing within a high-tech environment. They will be comfortable managing relationships with diverse stakeholders, driving joint marketing initiatives, and navigating complex, global organizational structures. A passion for innovation, an analytical mindset, and the ability to adapt to changing market dynamics will be key drivers of success in this role.

Responsibilities:
1. Customer Service:

• Ensure a high level of customer satisfaction by delivering excellent support services.
• Act as a point of contact for escalated customer inquiries, maintaining a professional and customer-focused approach.
• Build and maintain excellent relationships with end-users, understanding their technical needs and preferences.
• Gather feedback from users to identify areas for improvement and implement solutions to enhance the overall user experience.
• Conduct user training sessions to promote self-service options and empower users to resolve common issues independently.

2. Technical Support:

• Identification and resolution of hardware and software issues for end-users, both onsite and remote.
• Serve as an escalation point for complex technical problems, ensuring timely and effective solutions.
• Collaborate with other IT teams within the organization (Infra, Network and App) to address and resolve technical issues.
• Oversee the development and maintenance of standardized laptop images for various user profiles.
• Deployment of laptops to new and existing users ensuring consistency, security, and compliance with organizational standards.
• Design and implement efficient processes for onboarding new employees, including laptop setup, account provisioning, and orientation on IT policies.
• Streamline and execute offboarding procedures, ensuring secure data removal, account deactivation, and retrieval of IT assets.
• Ability to analyze issues related to Microsoft 365 applications.
• Having knowledge to troubleshoot Wi-Fi or Network related issues.
• Possess expertise in diagnosing and resolving printer-related issues, including hardware malfunctions, connectivity problems, and print queue management.
• Develop and implement preventive and corrective maintenance strategies to optimize printer performance and minimize disruptions.
• Collaborate with vendors for escalated printer issues, warranty claims, and hardware replacements.

3. Documentation and Reporting:

• Maintain accurate records of support activities, including incident reports, service requests, and resolutions.
• Generate and analyse performance reports to identify trends and areas for improvement.

Qualifications:

• Bachelor’s degree in information technology, Computer Science, or related field (or equivalent work experience).
• Proven experience in a technical support role, with a minimum of 3 years in a leadership or supervisory position.
• Excellent knowledge of desktop operating systems, hardware, and software applications.
• Excellent troubleshooting and problem-solving skills.
• Effective communication and interpersonal skills.
• IT certifications (e.g., CompTIA A+, Microsoft Certified Desktop Support Technician, ITIL V4) are desirable.
• Solid understanding of ITIL framework and best practices for IT service management

Responsibilities:

• Provide regular on-the-job coaching and training to Beauty Advisors on product knowledge, selling techniques, customer service, beauty consultation skills and service and make up skills.
• Conduct regular store visits to observe, evaluate, and provide feedback on performance.
• Identify individual learning needs and tailor coaching strategies accordingly.
• Facilitate group training sessions and workshops on new product launches, seasonal promotions, and brand initiatives.
• Implement and monitor training programs to ensure consistent brand messaging and service standards across all locations.
• Partner with retail managers, counter/ boutique managers and Beauty Advisors to analyze sales performance and identify opportunities for growth.
• Set and track individual and store sales goals, providing support and motivation to achieve targets.
• Monitor and analyze competitor activity and market trends.
• Build and maintain strong relationships with retail partners, including store managers, Beauty Advisors, and other key stakeholders.
• Collaborate with retail partners to execute successful in-store events and promotions.
• Plan and execute impactful in-store events and promotions to drive customer engagement and sales.
• Manage event logistics, including staffing, merchandising, and inventory.
• Maintain accurate records of coaching activities, sales and service data, customer service performance data and event results.
• Prepare and submit regular reports to management on performance and progress.
• Manage a budget for training materials and events.
• Manage inquiries related to the brand’s app and beauty tech devices and software.

Requirements:

• Min 2 years of experience in cosmetic sales and/or training, preferably within a luxury brand environment.
• Proven track record of achieving sales targets and exceeding customer expectations.
• Strong coaching and mentoring skills with the ability to develop and motivate individuals.
• Excellent communication, interpersonal, and presentation skills.
• Proficiency in makeup artistry techniques and application.
• Strong organizational and time-management skills with the ability to prioritize tasks and manage multiple projects simultaneously.
• Ability to travel frequently within the assigned territory.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).

Monday to Friday Workweek

Staff Benefits:

• Medical, dental, insurance coverage
• Quarterly free products and staff discounts
• Bonus
• 5 Days Work Week

Kindly email your Resume in *MS Words Format to* Mr Lex Ong Shee Hean (R1106602): [email protected]

(NOTE: The following information should be Included in the Resume. Thank you)

1. Date of Availability
2. Detailed Job Scope
3. Reason for Leaving for All Employments
4. Salary Expectation

Shortlisted candidates will be notified for an interview.

Visit our website for more positions: http://strategysolutions.com.sg

MOM License: 09C3018

Our client is an US MNC, one of the largest players in the life-science sector. Due to business needs, they are now recruiting for Field Service Engineer to be part of their team for ongoing transformation projects. They are located at Jurong East.

Job Requirement:

• Perform verification, calibration, and preventive maintenance (PMs) in accordance with in-house Metrology SOPs.
• Maintain calibration and qualification tools, ensuring timely upkeep.
• Coordinate with and oversee External Third-Party (3P) vendors for calibration, PMs, qualifications, and repairs.
• Ensure External 3P vendors meet Customer off-site and on-site qualifications prior to service execution.
• Respond promptly to ad-hoc service requests from Laboratory End Users, adhering to the agreed Service Level Agreement (SLA).
• Recommend appropriate inventory levels for critical equipment parts and tools to minimize downtime and aid budget planning.
• Accurately document and manage service records, training, and asset information in the in-house Asset Management system.
• Facilitate clear communication and coordination among customers, vendors, and internal teams to ensure smooth service delivery.

Qualifications and Criteria:

• Diploma or bachelor’s degree in Science or Engineering, ideally in Electrical or Mechanical Engineering.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Ptd Ltd

EA License No: 19C9682
Reg No: R24122162 | LAI CHAI LI

C&B

• Basic Salary + Monthly Allowances + AWS
• AWS, Excellent Compensation Benefits
• Permanent position with Long Service Award

Responsibilities:

Business Development (Sales):

• Actively seek for new sales opportunities, identify potential projects, promote company services to prospective customers via various channel including social media
• Managing various sales accounts, providing utmost customer service experiences
• Follow up with potential customers closely and managing the gap to secure business opportunities
• Perform presentation to customers. Visit to their company & sites regularly
• Keep track of monthly sales performance and achieve revenue targets
• Analyze sales data, market trends, sales growth and customers’ feedback for improvement
• Prepares monthly reports, input and insights to management for customers’ needs and the competitor activities

Leadership (Management):

• Lead a team of 4-5 members, providing guidance and support to ensure individual met KPI
• Oversee the order processing and ensure on-time delivery to customers
• Provide problem-solving to fellow team members and lead them toward customer service satisfaction
• Prepare & conduct monthly/ad-hoc sales meeting contents
• Attend monthly management meeting and provides updates & status of Sales performances
• Involved in company’s welfare activity such as company lunch, bonding events & celebration

Requirements:

• Minimum Diploma level with at least 5 years of related working experience
• Preferred applicant with Construction supplies products related field
• Senior Sales Executive with leading a team experiences are welcome to apply as well
• Highly driven, able to motivate follow team members
• Excellent communication and presentation abilities
• Willingness to travel as required for meetings and visiting
• Must be self-motivated, resourceful and possess a pleasant disposition
• Ability to maintain confidentiality and work independently
• Ability to develop and maintain excellent working relationships with all internal & external personnel
• Applicants must be willing to work in Changi North Crescent

For interested candidates, please submit your application to us with your resume stating your contact details, experiences, current and expected salary via APPLY NOW button.

(Only shortlisted candidates will be notified)

Responsibilities:

• Provide regular on-the-job coaching and training to Beauty Advisors on product knowledge, selling techniques, customer service, beauty techs consultation skills and service and make up skills.
• Conduct regular store visits to observe, evaluate, and provide feedback on performance.
• Identify individual learning needs and tailor coaching strategies accordingly.
• Facilitate group training sessions and workshops on new product launches, seasonal promotions, and brand initiatives.
• Implement and monitor training programs to ensure consistent brand messaging and service standards across all locations.
• Partner with retail managers, counter/ boutique managers and Beauty Advisors to analyze sales performance and identify opportunities for growth.
• Set and track individual and store sales goals, providing support and motivation to achieve targets.
• Monitor and analyze competitor activity and market trends.
• Build and maintain strong relationships with retail partners, including store managers, Beauty Advisors, and other key stakeholders.
• Collaborate with retail partners to execute successful in-store events and promotions.
• Plan and execute impactful in-store events and promotions to drive customer engagement and sales.
• Manage event logistics, including staffing, merchandising, and inventory.
• Maintain accurate records of coaching activities, sales and service data, customer service performance data and event results.
• Prepare and submit regular reports to management on performance and progress.
• Manage a budget for training materials and events.
• Manage inquiries related to the brand’s app and beauty tech devices and software.

Requirements:

• Min 3 years of experience in cosmetic sales and/or training, preferably within a luxury brand environment.
• Proven track record of achieving sales targets and exceeding customer expectations.
• Strong coaching and mentoring skills with the ability to develop and motivate individuals.
• Excellent communication, interpersonal, and presentation skills.
• Proficiency in makeup artistry techniques and application.
• Strong organizational and time-management skills with the ability to prioritize tasks and manage multiple projects simultaneously.
• Ability to travel frequently within the assigned territory.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).

Monday to Friday

Staff Benefits:

• Medical, dental, insurance coverage
• Quarterly free products and staff discounts
• Bonus
• 5 Days Work Week

Kindly email your Resume in *MS Words Format to* Mr Lex Ong Shee Hean (R1106602): [email protected]

(NOTE: The following information should be Included in the Resume. Thank you)

1. Date of Availability
2. Detailed Job Scope
3. Reason for Leaving for All Employments
4. Salary Expectation

Shortlisted candidates will be notified for an interview.

Visit our website for more positions: http://strategysolutions.com.sg

MOM License: 09C3018

Work Location: City Hall

Work Days/Hours: Monday - Friday, 8.30am - 6.00pm

Job Description:

• Collect prices via fieldwork from selected establishments (e.g. wet markets and hawker centres) across Singapore.
• Make clarifications with survey respondents.
• Assist in data entry or any other admin matters.

Requirements:

• GCE O Levels with 3 passes (to attach O level cert)
• 1 year of relevant customer service, sales or surveying experience
• Basic use of mobile devices, tablets, to surf the internet and input of information in web-based forms.

Please contact Terence at +65 9645 4048 your resume directly for fast response.

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tac and the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

Our client is an US MNC, one of the largest players in the life-science sector. Due to business needs, they are now recruiting for Field Service Engineer to be part of their team for ongoing transformation projects. They are located at Jurong East.

Job Requirement:

• Perform verification, calibration, and preventive maintenance (PMs) in accordance with in-house Metrology SOPs.
• Maintain calibration and qualification tools, ensuring timely upkeep.
• Coordinate with and oversee External Third-Party (3P) vendors for calibration, PMs, qualifications, and repairs.
• Ensure External 3P vendors meet Customer off-site and on-site qualifications prior to service execution.
• Respond promptly to ad-hoc service requests from Laboratory End Users, adhering to the agreed Service Level Agreement (SLA).
• Recommend appropriate inventory levels for critical equipment parts and tools to minimize downtime and aid budget planning.
• Accurately document and manage service records, training, and asset information in the in-house Asset Management system.
• Facilitate clear communication and coordination among customers, vendors, and internal teams to ensure smooth service delivery.

Qualifications and Criteria:

• Diploma or bachelor’s degree in Science or Engineering, ideally in Electrical or Mechanical Engineering.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Ptd Ltd

EA License No: 19C9682
Reg No: R24122162 | LAI CHAI LI

Our client is a leading global company in semiconductor and FPD production equipment.

Duration: 1 year (Renewable and Convertible)
Working Hours: Monday - Friday @ 8.30am - 5.30pm
Working Location: Woodlands (Client Sites)

Salary: Up to $4k + Bonus

Responsibilities:

• Troubleshoot and resolve technical issues on semiconductor equipment and systems including computer systems, complex software, or networked and/or wireless systems
• Perform on-site installation, continual improvement programmes, parts' overhaul, preventive maintenance, modifications and repair works on equipment
• Serves as company liaison with customer on administrative and technical matters for assigned projects
• Coordinate logistics arrangements and with customer on equipment related matters
• Responds to customers’ complaints, provides time to solutions to resolve customers’ issues
• Monitors the performance of the product, provide regular update report and feedback on customer’s service requests
• Reports common complaints of customers to management in order to address the situation for future reference

Requirements:

• Degree/Diploma in Electrical/ Electronic Engineering or its equivalent
• At least 2 years of relevant experience with semiconductor equipment knowledge
• Strong communication and good interpersonal skills
• A meticulous, organized and resourceful team player
• A highly motivated individual who works independently with little supervision
• Work in cleanroom environment
• Require to work or be on standby during after office hours/weekend/public holiday

We regret to inform that only shortlisted candidates will be notified.

Interested candidate, please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile > https://go.persolkelly.com/job/apply/10276

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394

• Reg. R24124631 (Moh Cheng' En, Desean)

Job Responsibilities:

• Engage with customers for the deployment of our storage systems
• Troubleshooting and resolution of issues using remote tools and/or onsite service as required
• Accurate documentation of all activities
• Occasional travel to support regional deployments

Job Requirements:

• IT or Engineering Diploma/Degree holder
• Ability to learn quickly and adapt to changing requirements
• Experience in field service & trouble-shooting of storage and data protection equipment would be advantageous
• Familiarity of Linux / Windows servers would be advantageous
• Good IT and communication skills
• Singaporean Citizen/PR

To find out more, kindly send your CV to : [email protected]/ [email protected]