Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

Citi Finance is responsible for the firm’s financial management and related controls. The team comprises disciplines including Treasury, Tax, Controllers and Financial Planning & Analysis, and manages and partners on key Citi initiatives and deliverables, such as our quarterly earnings process and ensuring Citi’s compliance with financial rules and regulations.

We’re currently looking for a high caliber professional to join our team as a Balance Sheet Management Analyst (Internal Job Title: Officer - C11) based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.

• We empower our employees to manage their financial well-being and help them plan for the future.

• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.

• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.

• We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

The Balance Sheet Management Intermediate Analyst is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing the objectives of the subfunction/ job family. Applies analytical thinking and knowledge of data analysis tools and methodologies. Requires attention to detail when making judgments and recommendations based on the analysis of factual information. Typically deals with variable issues with potentially broader business impact. Applies professional judgment when interpreting data and results. Breaks down information in a systematic and communicable manner. Developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information. Moderate but direct impact through close contact with the businesses' core activities. Quality and timeliness of service provided will affect the effectiveness of own team and other closely related teams.

Responsibilities:

• Contributes to the governance of funding, investing and analytics of the balance sheet.
• Manage day to day dealing activities within approved Price Risk limits.
• Ensure Daily All Nostro accounts are funded and squared appropriately
• Leading/ Lagging activities of Asset/Liab to optimize balance sheet returns
• Manage liquidity risk within key regulatory internal/ external ratios and triggers.
• Review daily All Price / Liquidity risk exposures for accuracy and to document any excesses on timely basis
• Maintain satisfactory control and compliance environment with full adherence to all laws and regulations and Citigroup polices and procedure.
• Manage relationships with Business, Finance, and Risk on various Balance Sheet matters- including Transfer Pricing
• Assists in the management of one or more processes, reports, procedures or products.
• Performs other duties and functions as assigned.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
• Ability to work independently and in a Team environment

Qualifications:

• Motivated and focused individual who can take ownership of assignments and push projects through to completion Drive and ability to accomplish tasks effectively and meet established deadlines
• 2-5 years Financial industry or related experience

Education:

• Bachelors degree

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

Job Summary

Excellent opportunity for a Business Analyst to be part of the Change Management Team to manage major and strategic change initiatives work for a leading Financial Services organization.

Mandatory Skill-set

• Degree in Information Technology / Finance/ Business
• At least 5 years of working experience as a Business Analyst in a project setting within Financial Services Industry;
• Experience and knowledge of change and project management principles, methodologies and tools;
• Solid understanding on change management process;
• Good understanding of Wholesale banking products, process, and technologies solutions;
• Working experience in Wholesale payment process and SWIFT messaging are required;
• Proficient in gathering and documenting business requirements, creating functional specifications, and user stories;
• Excellent analytical and problem-solving skills, with the ability to think critically and strategically;
• Strong interpersonal and communication skills, with the ability to effectively communicate complex ideas to both technical and non-technical stakeholders;
• Strong attention to detail and ability to manage multiple priorities and deadlines;
• Must be able to work independently and collaboratively in a fast-paced environment.

Desired Skill-set

• PMP / Scrum certified.

Responsibilities

• Collaborate with stakeholders to understand business change initiatives, objectives, requirements, and challenges;
• Gather and document user requirements and translate it into functional specifications and user stories;
• Conduct impact analyses, assess change readiness, and perform gap analysis to identify discrepancies between current and desired states and propose solutions to bridge the gaps;
• Perform risk assessment with project implementation; identify and manage project dependencies;
• Develop and maintain business process models, use cases, and other relevant documentation;
• Conduct feasibility studies and cost-benefit analysis to evaluate potential solutions and make recommendations to stakeholders;
• Collaborate with technical teams to ensure accurate translation of business requirements into technical specifications;
• Facilitate user acceptance testing (UAT) and support end-users during the implementation and post-implementation phases;
• Maintain regular updates with other (change) business analysts across the region for alignment and updates on the project status, risk and issues;
• Collaborate with stakeholders to continuously improve business processes, systems, and workflows.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

The Grains and Oilseeds (G&O) Platforms are two of LDCs longest standing business. The Platforms have an international presence in the world’s major producing and consuming regions and originate, handle, store, transform and merchandize products across the spectrum of Grains and Oilseeds products.

As an Operational Controlling Analyst, your primary responsibility will be to produce and monitor the Positions, FX Exposures and Weekly P&Ls for the G&O business in SEA which currently includes Trading, Marketing and Distribution activity primarily in Singapore, Malaysia, Vietnam and Australia.  You will be required to understand various trade flows, trading strategies and to produce high quality commentary and margin analysis as required.  You will also be responsible for ensuring some elements of the monthly closing process, working closely with Accounting.

You will also play an important role from a business operations perspective, supporting the SEA G&O Operational Controller and collaborating closely with Commercial and Execution teams.  You will actively contribute in areas such as Commercial Margin, Net Interest, Working Capital and Secondary Cost analysis. You may also be involved in IT and Process Improvement/Efficiency projects.

Main Responsibilities:

• Prepare, monitor and understand the Trading Positions, Weekly P&Ls and FX Exposures for the SEA G&O businesses
• Provide Commentary and analysis on Desk/Platform performance
• Ensure an accurate monthly closing in accordance with internal deadlines and reporting requirements. 
• Produce Ad-hoc Reports and analysis as required by the Platform, Region or Central Reporting
• Liaise and communicate with other Departments including Trading, Execution and Accounting
• Propose/Champion/Participate/Collaborate with colleagues in other Departments in business process improvement initiatives or global projects to align/streamline processes in line with LDC’s Trade to Cash Principles

Experiences:

• 2 years of experience in Product Control/Business Analysis/Management Accounting/Audit
• Working knowledge of Financial Markets, in particular Commodity and Foreign Exchange Markets
• Strong verbal and written communication skills, ability and willingness to interact effectively with all levels of employees & management
• Ability to handle multiple responsibilities and to prioritize.
• Self-starter with ability to work independently and to take initiative; proactive attitude toward problems and issues
• Ability to work in a high-pressure atmosphere.  Flexibility on working time during periodic closings.
• High level vision with attention to detail.
• Ability to identify/control weaknesses and implement process improvements.
• Strong analytical skills.
• Highly proficient with Microsoft Excel.
• Knowledge of SQL and PowerBI is a plus

Academics:

•  Degree in Business/Accounting/Economics or similar field.

This role is responsible for all aspects of the clients billing and accounting activities, ensuring timeliness, accuracy of inputs/outputs relating to member billing activities. This hands-on role requires good accounting background, data management/ queries skills (e.g. Microsoft PowerQuery), and take a solutions-oriented approach.

• Manages the manual billing operations for Products.
• Perform ongoing reviews of billing process and controls to mitigate the risks of potential billing errors.
• Contribute to continuous enhancements to increase value add and process simplifications
• Establish and maintains relationships across a broad base of stakeholders and serves as a key point of contact for Billing Ops issues
• Analyze newly executed contracts to assess appropriate billing and accounting implications
• Perform setup in the Billing (VGBP) system and all its related databases
• Response to billing related inquiries, data requests and issues resolutions
• Support the wider Billing Ops team as needed
• Support ad-hoc analysis and projects, as needed

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Internal Code: A24086

This is a one-year contract role.

What will you do?

The IT Application BA shall be involved in strategizing and implementation of the project and initiatives involving the requirement study, procurement, testing, management, implementation, and maintenance support of applications.

You will be working in a Healthcare Project.

What are we looking for?

• Minimum of 5 years of IT Application BA experience
• Practical experience with Agile Methodologies, tools and delivery
• Good understanding of Cloud Technology and have attended the related fundamental Cloud Technology trainings
• Experience in Vendor and Contract Management, Change Management/Service Request Management, Problem/Incident Management will be an added advantage
• Experience in supporting Government Projects will be an added advantage
• Experience in supporting/implementing projects with databases ie Oracle and/or Postgres Database, middleware ie weblogic or JBoss or Tomcat as well as exposure in automated software testing will be an added advantage
• Strong analytic, conceptualization and problem solving skillsets will be an added advantage
• Strong communication skills, both oral and written and able to pitch to engage stakeholder will be an added advantage
• Relevant healthcare domain knowledge will be an added advantage
• Experience in supporting applications operations will be an added advantage

What do we offer?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, sex, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Job Description

• Support on Customer Relationship Management (CRM) tools
• Assist the ASEAN sales team with ongoing analytical, administrative and operational tasks
• Manage price records, sales reports, sales dashboards and sales process to make data access extraction more efficient
• Involve in various projects with different stakeholders to support and drive sales
• Support Preferred partner program and channel strategies
• Market research when required
• Assist in preparation of presentation slides and other ad-hoc sales activities
• Assist in other ad-hoc analytics and marketing project and tasks

HQ management (50%)

• Manage APAC HQ’s books including the below required to ensure timely and accurate reporting of month end figures:

1. Prepare journals in our system, check and process claims and supplier invoices, prepare intercompany POs and billing workings, update and maintain detailed HQ P&L file
2. Work closely with Shared Service Teams and contacts from various intercompany contacts to ensure timely communication and processing of operational matters

• Prepare rolling forecasts and budgets, and upload data to Hyperion Financial Management system

Regional & Client Finance Analysis (50%)

• Consolidate and analyse financial information for regional management

1. P&L Financials – extracted from Group reporting system, Hyperion Financial Management
2. Additional qualitative information received from APAC markets

• Help prepare presentations and financial information for Actuals, Rolling Forecasts and Budgets
• Work on regional reporting for global and key clients, and work closely with business leads and markets to ensure accuracy and consistency
• Analyse client profitability – perform reviews, compare data across markets
• Closely monitor pipeline using Salesforce and work closely with markets to ensure data completeness and accuracy
• Build and work on dashboards relating to client performance, pipeline, profitability, and any other adhoc projects
• Be involved in regional pitches with the need to collect, benchmark and standardise rates and overall fees to submit to clients
• Provide support required for any other ad hoc analysis / presentations

Your Role

We are looking for a highly motivated Sr Business Analyst to join our JAPAC Go-To-Market Shared Services team. As a business analyst, you will play a key role in sales and program initiatives focused on our commercial go-to-market execution in the JAPAC region. Your work will help us identify trends and correlations to better drive business outcomes. Key elements of your role will include the optimization and execution of global programs and regional initiatives targeted at our sales expansion into commercial via our channel route-to-market.

Your Impact

• Work with key business stakeholders and regional teams (sales operations, business intelligence, strategy and planning) to deliver insights, reports, visualization and analysis to solve important business problems and optimize growth opportunities

• Act as the lead liaison and strategic partner in collaborations with Distribution & Commercial cross-functional teams, including field account managers, marketing team, speedboat teams, other channel groups, as well as external business partners.

• Lead systems and related projects across the project lifecycle, starting from planning, initiation, development, implementation, communication, change management activities, risk management and the collection of best practices

• Working closely with the Director of Operations to develop, implement and maintain consistent operating procedures around distribution route-to-market priorities such as frictionless transactional process, stocking strategies and other similar initiatives.

• Partner with the commercial sales team to drive the data analysis effort from start to end for our Inside Sales Representatives (ISR) team to optimise efficiency and productivity in the whitespace territories including Small and Medium Business segmentation (SMB)  

• Work with complex data sets from across the value chain such as sales, perform deep analytical dives into transactional database and identify subsets of trends and correlations to better drive business outcomes. Conduct ad-hoc analyses to support cross functional projects.

• Act as a representative of channel strategy with internal and external business partners. Assist in the review and evaluation of business initiatives, product and projects with respect to formulate insights for senior business leaders.

• Assist with business strategy, controls and financial performance. Manage and execute a disciplined change management process.

• Lead workshops to elicit business needs and create requirement models. Interface with support teams and operations to solve challenging business pain-points.

• Develop and execute channel growth strategy & initiatives, planning, including opportunities to generate further value and partner retention

• Design, implement, and support KPIs for HR Services

• Mentor, guide, advise and/or check the work of less experienced Business Systems Analysts

About Sleek

Sleek is on a mission to revolutionize how entrepreneurs operate their business. We want to give small business owners peace of mind and the power of online solutions to allow them to focus on what they do best - growing their business. As we work for our thousands of customers, we gather millions of data points about their business, and in turn we transform those into useful, actionable insights and recommendations to accelerate their growth through smart algorithms. 

We are a team of 500  builders from 18 countries, with offices in Singapore, Philippines, India, Vietnam, Hong Kong, Australia and the UK committed to delivering a delightful experience to our clients!

Attributes

• Make data meaningful to stakeholders where they can derive better insights towards achieving a business goal.
• Be a critic to the product team to help them focus on the right metrics at the same time provide the requisite direction through data.
• Autonomy, drive the direction of data usage, sources  to achieve business goals
• Business acumen to co-relate data to solving real life problems.

Data Analysis & Reporting:

• Collect, process, and analyze large datasets to identify trends, patterns, and insights.
• Develop and maintain dashboards, reports, and visualizations to communicate findings effectively.
• Use statistical tools and techniques to interpret data and analyze results.
• Prepare and present detailed analytical reports for stakeholders at all levels of the organization.
• Collaborate with the product team to understand their analytical needs and deliver actionable insights.

Data Management:

• Ensure the accuracy, completeness, and consistency of data across different sources.
• Work with IT and data engineering teams to optimize data pipelines and workflows.

Project Collaboration:

• Partner with product managers, developers, and other stakeholders to integrate data analysis into product development and business strategies.

• Bachelor's degree in Data Science, Statistics, Economics, Finance, Computer Science, or a related field.
• Minimum of 3 years of experience in a data/business analyst role, preferably within the fintech industry.
• Strong proficiency in SQL and experience with data manipulation and querying.
• Experience with data visualization tools such as Tableau, Power BI, or similar.
• Proficiency in statistical analysis software (e.g., R, Python) and Excel.
• Strong analytical and problem-solving skills with the ability to translate data into actionable insights..
• Excellent communication skills, both written and verbal, with the ability to present complex information clearly to non-technical stakeholders.

At Sleek, we work in a fast-paced start-up environment. We have a strong culture built around our five core values: Simplicity, Loyalty, Excellence, Entrepreneurship, Kindness.  As a deliberately multicultural team, our team comprises more than 18 nationalities and spoken languages.

We consider the company’s success to be a result of committed individual and team efforts, and are looking to onboard talented and creative people who want to make a difference. Corporate social responsibility is a passion, and as an equal opportunity employer we aim at making the world a better place.  We are the 1st international incorporation and accounting brand to achieve B Corp certification status, meeting the highest standards of social and environmental impact performance. With a strong commitment to also make Sleek a great place to work, we offer a flexible working environment where we empower every team member to be the best they can be - regardless of race, ethnicity, religion, gender, age or identity.

If you think you would be a good fit for our mission, we look forward to hearing from you!

The Finance Controller – Sales Operations is a key role responsible for managing the financial and operational aspects of sales operations within smaller countries or regions without dedicated headcount. This position supports central risk management, ensures compliance, and handles a range of financial and operational tasks to drive efficiency and support business objectives.

Key Responsibilities:

• Act as the Deputy for Country Business Directors (CBD), supporting central risk management on controls and collaborating on local audits.

Local Governance:

• Champion and lead initiatives to enhance risk management and strengthen internal controls within the organization.
• Collaborate with central teams to conduct audits and ensure compliance with all relevant regulations and standards.
• Conduct thorough Global Corruption Risk Analyses to identify and mitigate potential corruption risks.
• Ensure all local operations are in full compliance with regulatory standards, maintaining the highest levels of integrity and accountability.

Credit Management:

• Skillfully resolve customer disputes, ensuring satisfaction and maintaining strong business relationships.
• Oversee and manage the review of orders on credit blocks, ensuring timely and accurate processing.
• Maintain healthy receivables by monitoring and managing overdue accounts, implementing strategies to reduce delinquency and improve cash flow.

Direct Purchasing:

• Oversee and manage purchasing activities for countries without dedicated staff, ensuring seamless procurement processes.
• Handle Local-for-Local transactions, demo goods, and indirect purchasing, ensuring cost-effectiveness and efficiency.
• Efficiently assign FI invoices in APM, ensuring accurate and timely financial processing.

Customer Escalation Support:

• Provide top-tier support for resolving customer escalations, ensuring a high level of customer satisfaction.
• Address delivery complaints, payment issues, warranty cases, and contractual concerns with urgency and attention to detail, maintaining positive customer relationships.

Pricing & Contract Management Support:

• Assist in the development, review, and negotiation of customer contracts to ensure favorable terms and compliance.
• Support the creation and maintenance of pricelists, ensuring they are up-to-date and accurate.
• Ensure accurate net pricing for selective customers, maintaining competitive and fair pricing strategies.
• Administer performance criteria and partner level discounts in SAP, optimizing financial performance and partner relations.
• Effectively manage rebate programs, ensuring timely and accurate execution.

Comprehensive Reporting:

• Prepare insightful Monthly Sales Associate Performance Reports to track and analyze individual and team performance.
• Conduct detailed Point of Sales (Tier2) Reporting, providing valuable data insights for strategic decision-making.
• Perform ad-hoc sales analytics to gain deeper customer insights and support sales strategies.
• Handle essential external reporting requirements for government, customers, and regulators, ensuring compliance and accuracy.

Cost Controlling:

• Lead cost center controlling activities, including Monthly End Close (MEC), Year-End Close (YEC), Business Planning (BP), and Financial Controlling (FC).
• Implement and monitor cost-saving measures to enhance financial efficiency and reduce expenses.
• Manage intercompany charges for all Service Level Agreements (SLAs) and additional costs, ensuring accurate and timely allocation.

Legal Entity Management:

• Calculate transfer pricing in accordance with guidelines from BT/FC to ensure compliance and accuracy.
• Oversee Year-End Close (YEC) reporting, income statements, and tax documentation, ensuring all financial records are accurate and complete.
• Coordinate audits of local GAAP and IFRS accounts, ensuring thorough preparation and compliance with auditing standards.
• Record and manage leasing cases for both tangible and intangible assets, maintaining detailed and accurate records.
• Serve as the primary interface to Business Process Outsourcing (BPO) partners, ensuring effective communication and collaboration.

Office Administration:

• Oversee daily office operations, including travel arrangements, management of company cars, IT coordination, and HR tasks.
• Efficiently coordinate payroll processes, including the calculation and distribution of commissions and bonuses.

Treasury Management:

• Oversee liquidity management and manage banking affairs to ensure optimal cash flow and financial stability.

Job Responsbilities

• Be part of Support & Maintenance team for daily system maintenance & answer user queries
• Troubleshoot system issues and take care of security & user authorization access to system
• Coordinate with different user groups & IT teams on system enhancement & new integration requirements between system and surrounding systems to ensure seamless integration
• Evaluate technical options & propose effective way for enhanced integration design to ensure smooth & accurate data flow between main system and downstream systems

Job Requirements

• Degree in IT
• IT/HR Domain with at least 10-12 years of implementation/system support experience
• Preferably with IT certification / Application certification or work with ERP Systems
• Familiar with integration tools and data dimension of different application applications to support different downstream system integrations requirements
• Good team player and able to work under tight project schedule
• Good at problem solving and strong technical skills
• Like to work with people and willing to work across different time zones

By responding to Yokogawa’s advertisement, consent is considered given to Yokogawa to collect the required personal data for the purpose of recruitment with expectation that Yokogawa will protect personal data with security safeguards that are reasonable and appropriate to the sensitivity of the personal data, to protect it from unauthorized access, use or disclosure and complies with applicable regulatory requirements with respect to the retention of personal data.

As an Associated Finance Manager, this position has to supervise all accounting matters in the company including Month end closing, Quarter end closing, and Year end closing. Also, has to deal with GST filing and Annual Tax filing by closely work with the Corporate Tax preparer. In addition, s/he has to manage all request from external auditor and has to support the country manager.

1. Overall responsible for Monthly and Yearly closing and reporting including:
   • Manage AR, AP, Fixed asset, and GL
   • Manage the full set of accounts
   • Manage Intercompany accounts and do reconciliation
   • Manage Revenue and GST|VAT Tax filing
2. Coordinate Annual Tax Return by providing the accounting data timely and work closely with corporate secretary.
3. Has to manage External audit and Corporate tax return with the help from Finance Director.
4. Assist for Planning & Forecasting process for COST.
5. Support Corporate Initiative projects as local contact person.
6. Development of work flow for local office according to HQ work process.
7. Has to maintain the most updated Travel and Expense policy.
8. Has to support the country manager by generating the ad-hoc sales and COGS report.
9. Supervising Office admin.

This position analyses and supports the hotel’s results and performance in various revenue streams (Rooms, F&B, Spa and Boutique) and recommends strategies and expectations based on the observed data trends and market changes.

Primary Responsibilities 

Manages Revenue Management Operations

• Daily rate strategies review for daily rates and inventory to ensure room revenue optimization
• Manage distribution of rates and inventory for the various market segments to ensure accuracy and parity.
• Ensures daily communication between Reservations and Front Office colleagues regarding inventory, short-term sell strategies, Group / Convention arrivals, rate changes and sell out strategies.
• Support different revenue streams with extraction of sales figures to support and analyze initiatives.
• To accurately process and manage Group reservations.
• Daily review and optimization of F&B reservations to ensure full optimization of covers and revenue for F&B outlets
• With direct leader’s guidance, works closely with different revenue streams to support achieving the budget and forecast expectations.

Involvement in Wider Job Function Actions/Relationships

• Surveys the market and competitors in terms of performance (RevPAR Index, market penetration), pricing and availability as a basis for future tactical decisions.
• Takes an active role in the development of rates, promotions, packages and other selling strategies.
• Ensures compliance with the Best Price Guarantee and manage third party distributors in line with AccorHotels standards.
• Identifies business opportunities for need periods and participates in various newsletters, banners, e-brochures or ads to drive incremental revenue in various revenue streams.
• Stays current with the industry trends.
• Conducts and attends relevant meetings.
• Supports AccorHotels Corporate programs, such as Planet 21.
• Ensures service standards and individual performance are aligned with Accor Values.
• Participates in developing different tactics, encompasses performance metrics, data standards, processes, policies, tools, training, best-practices and case studies to successfully roll out the strategies focusing on all revenue streams including Rooms, Food and Beverage, Spa and Raffles Shop.
• Performs any other duties and responsibilities that may be assigned.

About our Company

We are a global team operating a health and wellness brand serving over 2 million customers worldwide. We have a team of ~40 full-time employees globally, headquartered in Singapore. Our brand generates more than $100M per year in revenue and operates profitably with close to 100,000 monthly subscribers. We continuously strive to bring the best functional products to improve women's health, with a focus on making our products clinically-influenced yet approachable to everyday consumers.

Overview of the Role

As we’re building the infrastructure to enable and support the next leg of growth ($500M to $1B), we’re looking for a Senior Data Analyst to lead efforts in managing and analyzing marketing, financial, and operations data to enable and support business growth opportunities. You will report to the Head of Growth and work across functional areas to translate complex and sometimes unstructured datasets into actionable insights to identify new growth opportunities or optimize efforts in existing projects. This role focuses on growing or optimizing the following metrics:

• Average order value (AOV)
• Conversion rate (CVR)
• Lifetime value (LTV), which includes interim values like 3, 6, and 12 months
• Payback periods
• Subscription churn and recovery
• …and other growth metrics, if any

The core responsibilities for this role include:

• Developing forward-looking data analysis capabilities for a women’s health brand with long-term growth ambitions
• Building and managing a team of data analyst(s) and data assistant

Part 1: Develop Right-Sized Data Analysis Infrastructure

• Audit data analytics needs for the organization with growth and marketing needs in mind
• Recommend and implement right-sized data management solutions (including but not limited to data warehouse, visualization, programming language, etc.) to meet present and mid-term needs (e.g. BigQuery, Fivetran, Tableau, PowerBI)
• Establish and refine data models within the database to ensure efficient data storage and retrieval.
• Create and optimize SQL queries, views, and stored procedures. 
• Contribute to solutions for real-time data retrieval from various sources, including API integrations and new platform solutions selection.

Part 2: Enable Marketing Insights

• Marketing is our growth engine, so enabling marketing-related insights is a core priority for the data team before all else.
• Increase access to internal data sources including but not limited to post-purchase KnoCommerce surveys, customer surveys, clinical trial results, business performance data across Shopify, Amazon.com, Walmart.com, Meta, Google, Helium10, Hyros, etc. using data management and visualization tools
• Increase access to external and relevant data sources including but not limited to macro data sources like Amazon.com, iHerb, industry research studies, CPI, DTCCI, etc. and micro data sources like Meta Ads library, Google Ads transparency center, ad spy tools like Atria and Foreplay, etc.
• Using experienced knowledge of acquisition and retention marketing KPIs, synthesize data across multiple sources to develop insights and to tell a story with data. 
• Develop actionable optimization recommendations.
• Use advanced segmentation methodologies to group customers by cohort, lifetime value, products purchased, etc. Build models to predict lifetime value and score customers on dimensions such as likelihood to buy.
• Analyze Customer Retention and Behavior. Examples:
• Analyze Subscription Retention Rates: Assess retention rates and compare group performance.
• Perform Cohort Analysis: Conduct analysis to understand customer behavior on first and second purchases, and channel-based behavior.
• Incrementality Tests for Campaigns: Video lifts and whitelisted campaigns on customer behavior.
• Analyze Brand and Promotions Impact. Examples:
• Measure and Monitor Brand Changes: Track and analyze the impact of brand changes.
• Analyze Impact of Free Shipping Offers: Assess the impact of offering free shipping to specific regions.
• Conduct Promotional Analysis: Evaluate the effectiveness of various promotions and marketing campaigns.

What working with us looks like

First few weeks

• Company onboarding: Our team member will introduce you to the company and share more about our business and background with you 
• Team onboarding: Our team member(s) will introduce you to the marketing team and operations, and guide you through your responsibilities. You will likely take 2-3 weeks to familiarize yourself with your routine and tasks. A buddy will be assigned to you so you can reach out anytime you need help
• Career review:
• Informal: After 4-6 weeks
• Formal, 1st: After 3 months
• Formal, 2nd: After 6 months

Preferred Qualifications

• Bachelor's degree in Computer Science, Statistics, Mathematics, Marketing, or another research-related field.
• 5+ years of experience as a Data Analyst or similar role, demonstrating expertise in AI-driven analytics and marketing insights.
• Strong understanding of marketing concepts, particularly AOV, LTV, conversion rates, and customer acquisition costs, coupled with expertise in leveraging AI for marketing intelligence.
• Excellent communication and presentation skills, especially in conveying insights to non-technical stakeholders.
• Experience with Git and code management practices.
• Proven ability to work independently in a fast-paced environment
• Experience leading or managing teams preferred

Soft skills

• Meticulous: Pays close attention to details
• Process-oriented: Thinks through potential scenarios in detail to verify and confirm the right setup
• Numbers-driven: Familiarity and comfort working with numbers
• Love for Problem-solving: Has a positive attitude when problems surface, and focuses on finding a solution
• Intellectual curiosity: Openness and curiosity in learning new things, including knowledge and tools

Technical skills

• CRM: Shopify, Hubspot, Salesforce, or something similar
• Marketing API: Familiarity with Supermetrics or something similar
• Marketing attribution tools: Familiarity with Google Analytics 4, Hyros, TripleWhale, Northbeam, or something similar
• Data visualization tool: Familiarity with Tableau, Google Data Studio, PowerBI, or something similar
• Data science language: Familiarity with Python, R or something similar

Work Arrangements

• For Singapore-based team members, working hours are fixed, from 10am to 7pm SGT from Mon - Fri
• For remote team members, your working hours will be discussed prior to employment
• Lunch is one hour and flexible (you can decide what time to take your one hour off)
• Once-a-week team meetings (time TBD), with shorter check-in calls throughout the week when necessary

• Competitive salary and performance-based bonuses.
• Opportunities for professional development and advancement.
• Collaborative and dynamic work environment.

• Perm
• Must have 10-15 years of regional/APAC experience, including 4+ years in a big 4 audit firm and 5+ years in general accounting and FP&A in a complex, multi-country global organization. Tech industry preferred.
• Experience managing internal and outsourced teams.
• Expertise in US GAAP and SOX and have worked with global senior stakeholders.

This newly created role in Singapore requires a strategic business partner and finance expert to establish a robust controls environment and a quality-driven culture. You will ensure accurate, timely, and compliant regulatory, tax, financial, and management reporting and analysis for Asia Pacific countries.

Key Responsibilities:

• Lead month-end close, overseeing accounts payable, general ledger, P&L, balance sheet, accruals, and flux analysis in Asia Pacific countries.
• Prepare financial statements and reporting packages per US GAAP and Local GAAP.
• Ensure tax and regulatory compliance across APJ.
• Manage internal audits, SOX compliance, risk mitigation, external audits, and treasury.
• Support business units to identify cost drivers and achieve P&L targets.
• Conduct flux analysis on actuals vs. budgets and provide financial insights.
• Develop financial dashboards for stakeholders.
• Oversee revenue accounting, billing, and revenue operations.
• Manage outsourced accounting, tax, and regulatory services.
• Advise on policies and procedures.
• Collaborate with senior management, finance teams, and stakeholders in Asia Pacific and globally.
• Implement accounting policies, standards, processes, internal controls, and corporate projects.
• Drive process improvements to streamline, standardize, scale, and automate.
• Be the Subject Matter expert to mentor team.

• Degree in Accounting or equivalent (CPA, CIMA, CA, ACCA).
• 10-15 years of experience, including 4+ years in a big 4 audit firm and 5+ years in general accounting and FP&A in a complex, multi-country global organization.
• Experience managing internal and outsourced teams.
• Strong understanding of accounting outcomes and treatments.
• Expertise in US GAAP and Local GAAP.
• Proficiency in tax compliance and familiarity with local tax laws and regulations in Asia Pacific countries.
• Strong business acumen and FP&A experience.
• Excellent interpersonal skills and ability to work in a multicultural team environment.
• Ability to manage multiple priorities in a dynamic environment.

Triton AI Pte Ltd
Registration Number: R1980724
EA: 21C0661

• Perm
• Bonus
• Medical & Insurance Coverage

What’s it all about?

A Visa Operations Command Center (VOCC) is a team with staff based in Singapore, UK, and US. The team is well diverse within an amazing collaboration culture and working atmosphere, where we foster creativity, while supporting what we love the most connecting millions of people every day. 

The analyst is expected to drive incident resolution upwards of 90% of all issues without the need for any escalation. Ideal candidate must possess demonstrable leadership qualities combined with technical expertise, and client advocacy to be able to drive and direct a best-in-class ITIL focused service to Visa customers. The Associate Analyst will be required to drive Service level expectation against performance to ensure that external and internal clients experience a positive response to inquiries, issues, and events. The preferred candidate will possess all the following competencies.

What we expect of you, day to day.

• Identify ways to improve processes and procedures generates new ideas and options.

• Work with technical teams to identify and implement improvements in tools and monitoring using automation or other technical solutions.

• Work with Management and Operations SMEs to identify potential areas of improvement in processes. Develop and implement those improvements and engage with Operations teams to ensure process improvements are distributed effectively including the provision of education.

• Communicate effectively throughout the incident management process to ensure that all communications are timely and accurate.

• Able to prescribe the fastest and easiest resolution path.

• Track and update all incidents in the incident management system, ensuring that documentation is thorough, accurate and meets ticket quality standards.

• Provide system administration on multiple server platforms, in the resolution of incidents. Liaise with support groups in the resolution of incidents for complex, unfamiliar issues.

• Able to anticipate and resolve additional potential problems with our critical applications support. 

• Maintain technical skills through participation in ongoing training.

• Ability to identify, analyse and isolate anomalies presented via standard alerting utilizing a variety of hardware and software testing tools and techniques.

• Will take the leadership role and will be accountable for the management of highly critical events that may have the potential of major financial and or reputation impacts to Visa, Inc.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

• 5+ years of IT experience with hands-on expertise in data analysis and Oracle SQL /UNIX Scripting.
• Experience in Financial sector is an advantage
• Resource should be able to work with multiple stakeholders/teams
• Should be able to understand the application data model and able to explain the functional requirements to stakeholders
• Need to take the ownership for the tasks assigned and deliver them successfully
• Quick understanding the new concepts and application details
• Strong communication and presentation skills

This is a 12 Months Contract based in Singapore.

RESPONSIBILITIES

• Business Insights: Conduct impactful analyses on major revenue, product, vertical, productivity, efficiency, market opportunity data and trends. Lead communication of these insights.
• Scalable Insights: Maintain or create automated and actionable dashboards, workflows and tools that drive current and future rhythm of business actions.
• Project/Process Management: Design and execute on a standard cadence of operations while also independently developing and managing project or program plans to support key stakeholder asks.
• Hypothesis Development: Identify and solve strategic questions related to company’s largest regional business opportunities and related risks.

MINIMUM QUALIFICATIONS

• Bachelor's degree in a numerate or business-related subject (Business Management, Finance, Statistics, Finance, Accounting, Computer Science, Mathematics, Information Systems, etc.).
• 8+ years experience in business or sales operations, analytics or planning, preference for working experience across Asia-Pacfic.
• Demonstrated problem solving experience with experience providing practical business insights from large, complex data sets.
• Proven experience in driving end-to-end strategy setting and implementation, including influencing senior stakeholder buy-in.
• Advanced spreadsheet modeling skills, and adept in Microsoft/Google office tools.
• Advanced SQL knowledge, and knowledge of at least one scripting language (R/Python). Knowledge in reproducing or scaling analyses.
• Strong communication and presentation skills to executive leadership.

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

Citi’s Global Legal Affairs and Compliance (GLAC) empowers and protects Citi by providing legal, compliance, investigative, and security services to our firm. We manage compliance risk, provide legal analysis and advice, protect Citi’s people and businesses, advocate for legal and regulatory outcomes that benefit our firm and our clients, and ultimately promote behavior that is consistent with Citi’s mission and culture.

We’re currently looking for a high caliber professional to join our team as Officer, CRIU Analyst - C11 Singapore - Hybrid (Internal Job Title: Compl AML Execution Analyst 2 - C11) based in, Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• We empower our employees to manage their financial well-being and help them plan for the future.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.
• We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

The Compliance Anti Money Laundering Risk Management Intermediate Analyst is an intermediate level role responsible for recommending/ establishing internal procedures to prevent money laundering and assist in all matters concerning financial crimes in coordination with the broader Anti-Money Laundering (AML) team. The overall objective is to utilize established disciplinary knowledge to identify inconsistencies in data or result and formulate strategic recommendations on policies, procedures, and practices.

In this role, you’re expected to:

• Identify, vet and address potential risks or escalated issues with the assistance of functional partners and key stakeholders
• Timely and accurately filing of Suspicious Transaction Reports (STR) to the regulator
• Execute in accordance with Citi policies, Standards and Procedures. Operate within the quality targets/thresholds set for the team (include individual quality targets)
• Meet the analyst productivity expectation for the team and contribute to the unit’s adherence to SLA.
• Be aware of the key controls for the unit and ensure no control breaches
• Highlight any emerging risks or control gaps
• Provide coaching or training to new or junior members of the team

As a successful candidate, you’d ideally have the following skills and exposure:

• 2-5 years of relevant experience
• Knowledge of Anti-Money Laundering (AML) and regulations preferred
• Proficient computer skills with a focus on Microsoft Office applications
• Consistently demonstrates clear and concise written and verbal communication
• Bachelor’s Degree/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

As we continue our rapid growth, we are looking for an oil and gas freight analyst to join our Market Analysis team in Singapore.This exciting opportunity will allow you to combine your understanding of commercial freight markets with insights derived from our intelligent analytics platform to develop and drive new analytical and research solutions.

In this role you will:

• Work in close collaboration with the global analyst team in London, Singapore, Houston, New York and Dubai to build a comprehensive view of shipping market activity in oil and gas markets.
• Maintain top-notch data quality for Vortexa’s market-leading freight related datasets. 
• Work to fulfil client requests as well as providing customers with analytical support.
• Contributing on in-house reports on deadline, developing and enriching freight-related content on Vortexa’s publications.
• Create and maintain a robust library of examples and use-cases on how Vortexa-derived insights influence or relate to key freight market developments.
• Attend relevant industry events as well as participate in internal and external webinars representing Vortexa’s core values and take pride in building and maintaining a strong network of industry contacts. 

• 3+ years of relevant experience as a freight market analyst or researcher
• A deep understanding of freight market trading, including short-term and long-term market drivers, chartering strategy and pricing structures.
• Excellent analysis and numeracy skills, with advanced Excel and data analysis proficiency.
• Exceptional written and verbal communication and presentation skills.
• A results-oriented outlook and are able to efficiently prioritise multiple tasks with limited supervision.

You ideally have...

• Experience within the research team of a tanker and gas shipbroker, owner, or charterer.
• Experience in oil & gas  freight market coverage

• Stock-options in a fast-growing, high-potential business
• An open, collaborative, and supportive working culture built on merit, which celebrates creative thinking and “getting things done.”
• The opportunity to work with AI-driven technology in a scale-up environment with commodity trading experts
• Private Health Insurance offered via AXA
• A flexible working policy- accommodating both remote & home working, with regular staff events
• Global Volunteering Policy to help you ‘do good’ and feel better

• Collaborate with tech squads, business stakeholders to define and communicate product vision, goals and roadmap
• Translate the product roadmap into user stories and acceptance criteria for the delivery team
• Manage testing execution and timeline, ensure satisfactory delivery of product backlogs
  Become an effective “bridge” between users and technology.
• Good knowledge of backend systems, database and APIs

Prerequisite

• The ideal candidate should have 2 to 4 years of relevant experience in a similar capacity
• Prior banking project experience is highly preferred
• Good team player with strong interpersonal skills. Strong analytical skills and problem-solving skill
• Ability to write well and experienced at writing various business document (business case and requirements, specifications)

Team Summary

Global Controllership is responsible for establishing Visa’s global accounting policies, providing technical guidance to the business, processing accounting transactions globally and consolidating all Visa entities’ financial results.

The Controllership Data and Process Excellence (CDPE) team designs and builds critical tools, advances capabilities and innovation of business intelligence and automates business processes for the Controllership functions. Along with enhancing the tools and control processes, we aim to promote data governance, process efficiency and reporting accuracy within Global Controllership.

What an Associate Finance Analyst (Data & Process Excellence) does at Visa:

CDPE is seeking an Associate Finance Analyst to enhance and create efficient tools and applications for optimum data and process efficiency across Controllership functions. The Analyst should be able to clearly and confidently articulate solutions, methodologies and frameworks within the team and to partners, who are both technical and non-technical.

Job description:

Enable Automated Self-Service Reporting:

• Harmonize data sources from multiple systems in different formats
• Build automation and visualization tools to report and communicate results achieved
• Maintain effective data operations in Python / PowerBI for reporting and control processes

Champion Process Excellence and Data Governance:

• Identify potential business risk areas and propose data governance and process controls for robust error detection and prevention
• Identify and implement automation opportunities on existing processes

Why this is important to Visa

The Controllership function in Visa is responsible for financial risk and controls management across Visa’s businesses, allowing business to be conducted in a safe and sustainable manner. The CDPE team plays a vital role in generating reports, tools and analytics to communicate, measure and mitigate risks across Visa’s business lines.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Job Description

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

Citi, the world leading global bank, has approximately 200 million customer accounts and a presence in more than 160 countries and jurisdictions worldwide. Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. Citi enables clients to achieve their strategic financial objectives by providing them with cutting-edge ideas, best-in-class products and solutions, and unparalleled access to capital and liquidity.

A critical enabler of Citi’s mission to enable growth and economic progress is technology. Our teams are creating innovations used across the globe – we’re changing the way people bank and how the world does business.

Why Citi? Join a Global Bank that believes in its talent.

Due to significant and continued investment, Citi’s technology team is growing. We’re looking for talented, driven individuals to help build the future of global banking. At Citi, you’ll have the chance to build the career you want, with the scale, inclusive culture and technology to support you.

Job Description:

The Application Support Senior Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits. Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual.

Responsibilities:

• The Application Support Senior Analyst provides technical and business support for users of Citi Applications. This includes providing quick resolutions to app issues, driving stability, efficiency, and effectiveness improvements to help us and the business succeed
• Maintains application systems that have completed the development stage and are running in the daily operations of the firm
• Manages, maintains, and supports applications and their operating environments, focusing on stability, quality and functionality against service level expectations.
• Start of day checks, continuous monitoring, and regional handover.
• Perform same day risk reconciliations.
• Develop and maintain technical support documentation
• Identifies ways to maximize the potential of the applications used
• Assess risk and impact of production issues and escalate to business and technology management in a timely manner
• Ensures that storage and archiving procedures are in place and functioning correctly
• Formulates and defines scope and objectives for complex application enhancements and problem resolution
• Reviews and develops application contingency planning to ensure availability to users
• Partners with appropriate development and production support areas to prioritize bug fixes and support tooling requirements
• Participate in application releases, from development, testing and deployment into production
• Engages in post implementation analysis to ensure successful system design and functionality
• Considers implications of the application of technology to the current environment. Identifies risks, vulnerabilities and security issues; communicates impact
• Ensures essential procedures are followed and helps to define operating standards and processes
• Act as a liaison between users/traders, interfacing internal technology groups and vendors
• Expected to be able to raise problems to appropriate technology and business teams, while adhering to Service Level Agreements
• Acts as advisor or coach to new or lower level analysts
• Provides evaluative judgment based on analysis of factual information in complicated and unique situations
• Directly impacts the business by ensuring the quality of work provided by self and others; impacts own team and closely related work teams
• Exhibits sound and comprehensive communication and diplomacy skills to exchange complex information
• Active involvement in and ownership of Support Project items, covering Stability, Efficiency, and Effectiveness initiatives
• Performs other duties and functions as assigned
• Has the ability to operate with a limited level of direct supervision
• Can exercise independence of judgement and autonomy.
• Acts as SME to senior stakeholders and /or other team members.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 5-8 years’ experience in an Application Support role
• Experience installing, configuring or supporting business applications
• Experience with some programming languages and willingness/ability to learn
• Ability to understand complex derivatives products, pricing concepts, and risk management flows
• Appreciation of managing critical FX market events and maintaining plant stability.
• Aptitude to learn and support the multiple Citi technology layers that underpin the global Citi FX business franchise
• Advanced execution capabilities and ability to adjust quickly to changes and re-prioritization
• Effective written and verbal communications including ability to explain technical issues in simple terms that non-IT staff can understand
• Demonstrated analytical skills
• Issue tracking and reporting using tools
• Knowledge/ experience of problem Management Tools
• Good all-round technical skills
• Effectively share information with other support team members and with other technology teams
• Ability to plan and organize workload
• Consistently demonstrates clear and concise written and verbal communication skills
• Ability to communicate appropriately to relevant stakeholder

Education:

• Bachelor’s/University degree or equivalent experience

You’ll be joining a diverse team of professionals across the world in an environment focused on growth and progress. This is the opportunity to take your career to the next level through the power of Citi’s unmatched globality and vast expertise.

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today - https://jobs.citi.com/dei

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Co-Development Business Unit is looking for Business Analyst

Internal Code: A24088

What will you do?

The Business Analyst is responsible for managing the Business Requirements, UX and Functional Solution aspects of the project.

He/she will also advise the Agency on functions and best practices for specific products and how the products can be used to solve business problems.

The team is focused on providing service excellence in Government to Citizen interactions, and the candidate will be involved in enabling technology for Government agencies.

1. Identify key citizen interaction touchpoints and propose solutions that prioritise experience of citizen while also benefiting Agencies

2. Analyse Agency’s needs, develop business case and scope the issue to resolve

3. Document requirements, source and evaluate alternatives, and recommend solution that best fits Agency’s needs

4. Work with Agency users to ensure smooth deployment and adoption of new solution

5. Able to perform business analysis (Source: BABOK 2.0 Overview):

a. Business Analysis Planning and Monitoring: Identify stakeholders, techniques and processes to manage, track and trace requirements

b. Enterprise Analysis: Refine and clarify business need, define solution scope and develop business case

c. Elicitation: Explore, identify and document business needs

d. Requirements Analysis: Assess current state, analyse stated requirements of stakeholders and elaborate to sufficient detail that accurately defines business need with in specified scope

e. Solution Assessment and Validation: Source and evaluate alternatives to identify solution that best fits business need, identify gaps, and determine workarounds/changes to the solution. Assess deployed solutions to see how well they met the original need

f. Requirements Management and Communication: Manage conflicts, issues and changes to ensure stakeholders and project team remain in agreement on solution scope

6. Able to manage software, service as a product by planning the product lifecycle and evolution of the software, service product. Collects stakeholder needs, expectations and ideas for the software, service product. Prioritises what goes into each build, release cycle based on the product roadmap to maximise business value, customer satisfaction and end-to-end performance.

7. Skilled in scrum agile management of development team, including writing user story, assigning story points, tracking backlog and burndown each sprint

8. Familiar with Atlassian suite (ie. JIRA, confluence) to accomplish tasks above, and able to learn new tools along the way for any new team working tools

What are we looking for?

• Graduate Degree in any discipline
• Advantageous to have: Consulting or Business Analysis experience
• Strong analytical, conceptualisation and problem solving skills
• Ability to take a broad, strategic perspective as well as drill deep to understand business needs and challenges
• Data driven to be able to back up statements with real time data
• Provide thought leadership for agencies in terms of technical solutioning
• Team player with strong organization and people handling skills
• Excellent communication skills, both oral and written, with the ability to pitch ideas and influence stakeholders

What do we offer in return?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Job Description:

We are looking for a Business Analyst to support our team in gathering, analyzing, and documenting business requirements. The ideal candidate will have experience in System Integration Testing (SIT) and User Acceptance Testing (UAT) and will be responsible for ensuring the successful delivery of projects.

Key Responsibilities:

Collaborate with stakeholders to gather and document business requirements.

Translate business needs into technical specifications for developers.

Develop and execute test plans, test cases, and test scripts for SIT and UAT.

Coordinate and conduct SIT and UAT sessions with stakeholders and end-users.

Identify, document, and track issues and defects during testing phases.

Analyze and report test results, providing recommendations for improvements.

Ensure that deliverables meet business requirements and quality standards.

Provide support and training to end-users as needed.

Strong experience in System Integration Testing (SIT) and User Acceptance Testing (UAT).

Excellent analytical and problem-solving skills.

Proficient in creating detailed documentation and reports.

Ability to communicate effectively with technical and non-technical stakeholders.

Familiarity with project management and development methodologies.