About Us!
The mission of Housing & Development Board (HDB) is to provide affordable, quality housing and a great living environment where communities thrive. To achieve its mission, HDB aims to be data-driven to the core and adopt evidence-based decision making in developing better housing policies service, improving service delivery, and optimising operations.
What Will You Do?
As a System Analyst (Salesforce) , you will leverage your subject matter expertise to design and implement robust, scalable, and secure Salesforce solutions. Your key responsibilities will include:
• Collaborating with stakeholders to validate and gather business requirements, ensuring alignment with the project’s goals and objectives.
• Providing solution blueprinting and mapping Salesforce features to business requirements, ensuring alignment with CRM and SFDC best practices.
• Design solutions to integrate Salesforce with existing HDB systems and Whole-of-Government (WoG) components/services.
• Developing data integration, data migration, and continuous delivery strategies, and applying Continuous Delivery practices for Salesforce solutions.
• Delivering best practice advice and recommendations, often extending beyond Salesforce to overall systems architecture and product strategy.
• Quantifying cost for Salesforce solutions and providing cost suggestions, including licensing costs.
You will be a Great Fit if you:
• Strong background in Computer Science, Computer or Electronics Engineering, Information Technology, or related technical discipline.
• Extensive experience (at least 3 years) in design and execution of medium and large-scale Salesforce implementation and support projects. Bonus to have Public Sector Solutions experience. (Omnitstudio, Business Rule Engine & etc).
• Strong knowledge of Salesforce Platform especially in Service Cloud, Experience Cloud.
• Strong analytical skills to translate business requirements into well architected solutions that best leverage Salesforce Platform.
• Proficiency in Apex, Visualforce, LWC, and Salesforce integrations.
• Skilled in designing complex data models and capable of executing large-scale data migrations.
• Salesforce certifications such as Salesforce Certified Application Architect or Salesforce Certified.
• Excellent understanding of Salesforce Sharing Security: Profiles, Permission Sets, Roles, Record Visibility, etc.
• Expertise in defining business processes using Salesforce best practices.
• Proficiency in designing and building user-centric solutions with Salesforce to drive user experiences and unlock business capabilities.
• In-depth knowledge of different integration patterns and best practices, such as events, synchronous vs. asynchronous messaging, peer-to-peer, publish-subscribe, distributed logs, and RESTful APIs.
• Capability to recommend the most suitable technical options and clearly explain the rationale and trade-offs associated with these choices.
• Strong understanding of enterprise security design to integrate Salesforce with Identity Providers and design authentication/authorization flows.
• Experience in developing data integration, data migration, and continuous delivery strategies.
• Possess good communication skills, ability to articulate technology concepts, participate in discussions on requirements with stakeholders
• Excellent problem-solving skills and the ability to work in a fast-paced, collaborative environment.
Good to Have:
- Great Attitude to bring the best out of our team
- Team Player; we work together as a team
- Autonomous
- Take ownership
- Eagerness to learn and
- Impart new skills, exhibit structured and analytical thinking
Successful candidates will be offered a 1+1 year contract in the first instance. Conversion to perm is dependent on good performance.
Find out more about a career with HDB at www.hdb.gov.sg/cs/infoweb/about-us/careers
Entry level applicants are welcomed to apply.
Please apply for the job through the Careers@Gov job portal as linked:
https://www.careers.hrp.gov.sg/sap/bc/ui5_ui5/sap/ZGERCFA004/index.html#/JobDescription/15360481/bd622d52-6b55-1eef-acdc-a7ea91e70206