Business Excellence – Business Analyst Job Description

As part of the Business Excellence’s Centre of Excellence in Business Analysts, the candidate is responsible for executing projects with new capabilities and creating a differentiated customer experience. He/she is established to create shared Business Analyst services to support cross-functional initiative such as cost optimization, focusing on the analysis and design of automated workflow, business processes re-engineering within Operational division.

This position supports business users in Product Launches, Operations Division Initiatives, Core Functions Improvements, Regulatory Business & IT initiatives that are aligned to the company’s objectives. It also entails providing business support on system-related work activities to all stakeholders.

The person plays a role in the end-to-end process of user requirements solicitation & documentation, writing test plan & conduct user acceptance testing, creating a detailed business analysis, outlining problems, opportunities, and solutions for a business. He/she acts as a liaison and link between stakeholders and information technology system to ensure business requirements are translated and transformed to meet and satisfied customers’ needs.

Key responsibilities include:

• Prepare test scenarios and test plans, conduct User Acceptance Testing, update test results with proper documentation.
• Review Product specification, Functional specification, and work-related materials, analyse systems gaps and business processes
• Work with users to prepare & document business requirements, conduct walkthrough, review, and sign off on the user requirements
• Prepares user guides and conducts training to operational users on any new deployment
• Ensuring risk and compliance standards are followed for every changes

Qualifications

• Degree in Information Technology or Business Information Systems
• Preferably with 2 years of working experience in business analysis and User Acceptance Testing.
• Candidates with working experience in Insurance operations and processing has the advantage.

Other Competencies & Traits:

• Business Analysis skill in delivery business requirement process
• Proactive, resourceful, innovative/creative/critical thinkers and able to engage stakeholders from different business domains
• Strong business acumen and communication skills
• Good analytical thinking, decision making and problem-solving skills
• Self-managing, strong analytical and problem-solving skills, detail-oriented and capable of delivering a high quality of work.
• Excellent oral and written communication including listening skill and dispute resolution skills at the assignment level. Have good Interpersonal and consultative skills.

Our client is actively searching for a Data Analyst/ Senior Data Analyst to join their team!
If you are a dynamic individual seeking a new career opportunity, read further!

You will be a member of the Department of Infectious Diseases, where you will provide support in the areas of data collection, management and analysis. Your main responsibility will be in supporting the ICU Multidisciplinary Infectious Diseases (IMI) service, Haematology-Infectious Diseases clinical service and other related services, where you will be responsible for collecting, organizing and analyzing relevant data.

It will involve the administration of current data management systems, as well as planning and developing new databases, as and when required. You should have the skills and ability to manage electronic information in multiple formats, and to process and analyze this data for reporting and presentation. Your work requires proficiency with databases, analytical and reporting tools, an ability to learn quantitative tools/software and methodologies, and use of presentation software and good communication skills. You will have the opportunity to be a part of multidisciplinary teams for a different range of projects including research, quality improvement and education. In addition, prior experience in healthcare settings is preferable.

The responsibilities of this role are:

• Manage existing databases, including extracting, cleaning, processing and analyzing data for routine and ad-hoc reports, and trouble-shooting of existing data systems
• Develop new and ad-hoc databases for clinical audits, surveillance programmes and research projects
• Develop a methodology and system for managing and extracting complex data from various databases or sources, which will require proficiency in logical data models and developing data dictionaries
• Produce documentation of new or existing systems and data-management support documents like standards, best practices, policies and procedures etc
• Conduct presentations describing data structures, data analysis methods, and results of data analysis
• Preparation of quarterly to annual reports related to IMI service or other related services
• Support other related research activities as directed by Head of IMI service
• Be a member of multidisciplinary teams which may involve ICU physicians or other specialty physicians, ID physicians, microbiologists, pharmacists
• Perform general administrative duties as required
• Participate actively as a team member in quality improvement projects at hospital-wide and departmental levels
• Work beyond routine work responsibilities, in the exigencies of services e.g. during infectious disease outbreaks
• Carry out any other duties or responsibilities assigned by the Supervisor and/or the Head of Department
• Applicants must have high integrity, a strong commitment to maintaining patient data confidentiality, be eager to learn and be proactive in contributing to the team

The ideal candidate will need to have the following qualities and experience:

• Minimum Bachelor's degree in Computer Engineering, Software Engineering or equivalent with at least two (2) years of experience.
• Proficient in programming languages such as Python (e.g., Flask, Django), R (e.g., Shiny), SQL.
• Experience in managing AI/ML products is highly desirable.
• Experience in SharePoint, Excel (Visual Basic), HTML, XML, Java preferred.
• Knowledge in Data anonymization, de-identification and re-identification process and techniques is preferred.
• Possess skills in statistical modeling and machine learning with experience in data storage, processing, analytics and distribution software and platforms.
• Strong communication/people skills required to interact with data scientists, engineers, business end-users and vendors to design and develop solutions.
• Ability to write clear documentation of procedures, and ability to write specifications for data models to be developed.
• Participate actively as a team member in organizational development and quality improvement.
• Be a change agent and inculcate mindset for change for hospital-wide and departmental- level.
• Able to work beyond routine work responsibilities and office hours, in the exigencies of services e.g., during infectious disease outbreaks.

CTES Consulting PTE LTD

EA License No.: 07C3481

EA Personnel Registration No.: R1104237 (Jaclyn Tan)

An exciting career awaits the right candidate! Click "Quick Apply" to register your interest now.

All applicants' CV will be treated with the strictest confidentiality. We regret to inform that only shortlisted candidates will be contacted.

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

Data Science at Stripe is a vibrant community where data analysts, data scientists and engineers learn and grow together. You will work with some of Stripe’s most fundamental and exciting data, and use that data to help drive company-wide initiatives. We have a variety of Data Analytics roles and teams across Stripe and will seek to align you to the most relevant team based on your background.

What you'll do

In this role, you will partner deeply with teams across Stripe to ensure that our users, our products, and our business have the models, data products, and insights needed to make decisions and grow responsibly. You will work closely with partners to extract insights from Stripe's rich and complex data. You will also work with leaders to translate business needs into data problems. You will build metrics, scalable data pipelines, dashboards, and reports to inform and run the business. You will deliver actionable business recommendations through analyses and data storytelling.

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum Requirements

• 7+ years experience in Business Intelligence Engineering, Data Engineering, Data Analysis or Data Science roles, building data pipelines and analyzing large datasets to solve problems
• Proficiency in SQL and Python
• Strong statistical knowledge
• Expertise in visualization and using data insights to make recommendations and achieve goals
• Proven ability to manage and deliver on multiple projects with great attention to detail
• Ability to clearly communicate results and drive impact
• Comfortable collaborating across functions to identify data analytics problems and execute solutions with technical rigor and data-driven insights.

Preferred qualifications

• Master’s degree in Mathematics, Statistics, Economics, Engineering, or a related technical field.
• Prior experience at a growth stage internet or software company.
• Experience with distributed data frameworks like Hadoop and Spark to write and debug data pipelines.
• Good understanding of development processes and best practices like engineering standards, code reviews, and testing.

Hybrid work at Stripe
Office-assigned Stripes spend at least 50% of the time in a given month in their local office or with users. This hits a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility about how to do this in a way that makes sense for individuals and their teams.

Job Title: Business Analyst

For a quick response, please share your resume with [email protected] or WhatsApp at +65 92333815.

Job Description:

Roles and Responsibilities:

1. Partner closely with Operations users, Business, Tech, and external vendor consultants to deliver on the strategic platform upgrade program.
2. Provide project management support to the program on behalf of Operations, including creating and delivering project communications to multiple stakeholders, running governance calls, and preparing presentation materials/decks for committee meetings.
3. Collaborate with operations users, business stakeholders, fellow business analysts, tech teams, and vendor consultants for functional design and solutioning.
4. Work closely with Operations users and Tech teams, participating in design/build discussions.
5. Develop testing approaches, scopes, and plans with Operations users and the vendor test team.
6. Support user acceptance, regression, and performance testing, as well as overall defect management and triaging—work closely with Operations users, business users, and the testing team to ensure coverage of critical and important functions.

Qualifications and Experience:

1. Bachelor's degree in Accounting, Finance, or Technology.
2. 5+ years of experience in the financial industry, including credit card processing, chargebacks, or fraud analysis.
3. 3-5 years of operations or project management experience.

Karanam Vijaya Kiran

(EA Registration no: R1443178)

HP: +65 92333815

Recruitment Manager

Helius Technologies Pte Ltd (EA Licence No: 11C3373)

We are looking for a talented and experienced Business Analyst for one of our investment banking clients to work on building business solution in banking domain. The resource should be well versed with market treasury products.

The candidate will be required to:

· Lead/manage large global projects for Market products involving cross functional and multi geographic teams as a Lead Business Analyst.

· Involve in requirement gathering, create functional requirement document, co-ordinate with development team, execute user acceptance testing and ensure quality delivery of software solution to business.

· Closely work with Trading desks, Product Control team, business managers, Market risk and Technology teams to understand and implement requirements as per project plan.

· Implement Global requirements for business, Participate actively with Development design and deliver the projects/solutions on time.

· Preparing BRD/FRD - in consultation with Business/Tech teams

· Collaborate and Partner closely with project managers/ programme managers, development leads, test leads and production support teams to ensure software solution is tested and implemented to highest quality.

· Partner with wider Technology group to leverage best practices across software development life cycle.

Required Skills

· Min. 8 years of experience in banking industry as Lead Business analyst/ Business analyst.

· Experience of building software solutions for banking applications (treasury is preferred) with focus on market products.

· Experience in treasury and market risk products are preferred

· Ability to understand customer business process and requirements and translate into functional requirements across wide array of market treasury products and technologies.

· Experience of working with multiple system partners, Product Control teams, development and support teams.

· Excellent communication skills (verbal, written, and presentation of complex information and data) in presenting to partner teams and senior managers.

· Ability to draft Use Cases, Process Flows, and Activity Diagrams, specific to banking Architecture.

· Ability to track multiple issues, effectively manage time and competing priorities to drive results.

· Exposure to project management and agile methodologies.

About the role

The incumbent will directly report to a Hub Manager with the key objective of providing customer-focused solutions in support of operational objectives and business development strategies. The incumbent will also indirectly report to the Operational Excellence team, which governs the framework and methodology of continuous improvement projects.

What you will be doing

• Leverage on lean principles to increase operational performance and optimise warehouse resources, creating value for internal and external stakeholders
• Spearhead continuous improvement projects within the warehouse, from process gap identification to solution design and implementation, as well as operational change management
• Support the Operations Manager in the monitoring and analysis of performance data such as KPI and productivity reports, as well as financial data such as billing reports and account P&L
• Partner with the Key Account Manager in business development efforts through maintenance of customer satisfaction and solutioning of value creation opportunities
• Collaborate with subject matter experts from the Innovation, Automation, and Warehouse Management System (WMS) team to implement new technology or fine-tune existing solutions within the warehouse
• Contribute to the Operational Excellence (OpEx) community by sharing knowledge of best practices and new solutions, and participating in technical trainings and focus group workshops
• Support the OpEx core team in OpEx-led events and group collaterals

The successful candidate

• Degree or Masters in Logistics, Supply Chain Management, Engineering, or Business with a relevant specialization
• Awareness and understanding of lean principles and continuous improvement tools
• Strong in data crunching and analysis
• Proficient in Microsoft PowerPoint and Excel (including pivot tables)
• Knowledge in VBA / SQL / database management structure is not necessary but will be a plus
• Comfortable with presenting and communicating with customers and stakeholders within all levels of the organisation
• Good and adaptive team player with strong interpersonal skills

Mon to Fri 8.30am to 5.30pm

Job Purpose:

To help company manage the various key systems and develop integration strategy according to the company’s strategic IT direction.

Job Description:

1. Support Finance department to resolve and analyze issues with Dynamic 365 Finance.

2. Support Commercial team to resolve and analyze issues with billing system.

3. Support Operation team to resolve and analyze issues with ship operation system.

4. Manage and enhance existing 3rd party systems integration with Dynamic 365 Finance.

5. Help identify business requirements and develop solutions to address those requirements.

6. Help design, setup and maintain company centralized data vault, which is a key initiative to take ownership of company data.

7. Work with stakeholders to identify and develop integration mechanisms of 3rd party system with centralized data vault.

8. Provide recommendations to keep pace with technological advancement in Database technology.

9. Be the project leader for new system deployments.

10. Assist with daily IT support of ISD department.

Skills requirement:

1. Strong programming skills in SQL/MySQL, XML, XSLT, HTML/CSS, Java, JavaScript, JSON, php, and Python.

2. Has experience working in accounting system with basic accounting concept

3. Familiar with Microsoft Dynamic 365 environment

4. Familiar with Microsoft 365 – Power Platform

5. Familiar with Microsoft Azure environment

6. Familiar with Microsoft Server environment

7. Familiar with Microsoft Databases – SQL DB, Azure SQL database, Dataverse

Qualification:

1. University graduate or diploma in computer sciences related disciplines

2. Microsoft certification in Azure Database or SQL Database related disciplines

3. Min 5 years working experience with Database and application development.

4. Accounting software and business analysis experience is preferred

5. This role required to communicate with counter part in China

About Us

At the Early Intervention Centre, we are passionately dedicated to empowering the lives of young children diagnosed with Autism Spectrum Disorder (ASD) and other developmental delays. Our commitment is to provide exceptional behavioural interventions rooted in the principles of Applied Behavior Analysis (ABA). We create a supportive and nurturing environment to foster each child's growth and development.

The Opportunity

We are currently seeking an enthusiastic and Board Certified Behavior Analyst (BCBA) to join our dynamic ABA team. This is an extraordinary chance to make a significant impact in the early stages of our clients' developmental journeys. The ideal candidate will have a profound desire to enhance learning outcomes and improve the quality of life for our young learners and their families.

Key Responsibilities

1. Conduct behavioural assessments, including functional analyses, and develop individualized treatment plans.
2. Implement, monitor, and adjust ABA therapy programs to meet the needs of clients.
3. Provide training and supervision to ABA therapists and Registered Behavior Technicians (RBTs).
4. Collaborate with families and other professionals to ensure a cohesive and effective intervention strategy.
5. Collect data and maintain accurate client records to track progress and outcomes.
6. Adhere to ethical standards and guidelines as set forth by the Behavior Analyst Certification Board (BACB).

Qualifications

1. Must be a Board Certified Behavior Analyst (BCBA) in good standing with the BACB.
2. A minimum of two years of experience working with children with ASD and other developmental disorders.
3. Strong understanding of ABA principles, evidence-based practices, and behaviour change procedures.
4. Excellent communication and interpersonal skills, with an emphasis on collaborating with team members and families.
5. Proficient in data analysis and report writing.

How to Apply

Please submit your curriculum vitae (CV), a cover letter detailing your qualifications and experience, and two professional references to [email protected]

We thank all applicants for their interest, but only those selected for an interview will be contacted.

✨ 5-DAY WORK WEEK
✨ Permanent Position
✨ Immediate Start

We are looking for a motivated and committed individual to join our dynamic team! This is an exciting opportunity for someone seeking to work in a multi-national environment that is fast-paced and ever-evolving. If you thrive in a challenging and diverse workplace, this role is for you!

Job Scope:

• Handle full set accounts.
• Manage stock inventory, ensuring accuracy and timely updates.
• Oversee staff management functions, such as payroll, recruitment, employee well-being, training, problem-solving, and enforcing HR policies.
• Assist with roadshows and promotional events (weekends) as required.
• Perform ad-hoc duties assigned by the management team.

Requirements:

• 1-2 years of relevant experience, preferably in a food factory or manufacturing environment.
• Fast learner with a keen eye for detail, strong commitment, and a positive mindset.
• Self-motivated and able to work independently with minimal supervision.
• Proficiency in MS Office and UBS software is a must.
• Fluency in multiple languages is a significant advantage – please indicate your language proficiency in your resume. Ablility to liaise with employees who do not speak English will be a plus point.
• Must be prepared to handle diverse tasks and contribute to the growth of the company.

How to Apply:
Please send your updated resume to with the following details:

• Your language proficiency
• Your location of residency (e.g., Woodlands)

We look forward to hearing from you and potentially welcoming you to our team!

Start your career in a dynamic and exciting environment today!

Finance & Data Management Associate Up $4K

Duration: 3 Years Contract - Renewable

Working Location: Fusionopolis

Responsibilities

• Create and maintain SAP master data for grants and funds (e.g. fund, cost centre, WBS) for research and supporting entities timely upon request from stakeholders.
• Check supporting documents provided to ensure information contained is complete and in accordance with the overall data schema.
• Liaise with stakeholders to resolve any discrepancies.
• Perform closing of project codes timely as per SOP, and any re-opening as required to facilitate operations.
• Perform regular checks on newly created master data, flag exceptions for follow-up and resolution.
• Ensure grants documentations are well organised and maintained (e.g. Letter of Awards, variation approvals).
• Perform month end module closure in SAP.
• Any ad-hoc tasks as required.

Requirements

• Qualifications in Accountancy or Finance
• Minimum 3 to 5 years of relevant experience.
• Good command of MS Office application
• Meticulous, organised and possess good communication skills
• Knowledge of SAP and BI reporting tools will be advantageous

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R1223746 Tan Eng Kah (Chen Yunjia)

Duration: 1 year contract

Location: Novena

Working hours: Mon - Fri (830am - 6pm)

Responsibilities

• Perform the Goods Receiving Officer role in New Finance System (NFS). This includes processing payments for Purchase Order (PO) items
• Coordinate and raise service requests for procurement
• Manage and monitor POs (incl. raising and closing POs) for the Financial Year (FY)
• Collect monthly carpark charges from officers
• Facilitate monthly routine checks (i.e., check payroll and claims reports and carpark charges report)
• Process telecommuting subsidies to new officers
• Raise journals to process refunds or reimbursements

Requirements

• Min. 2 years of relevant finance operations experience
• Knowledge of Government financial systems (i.e., NFS and GeBiz) will be an advantage
• Team player with good interpersonal and communication skills

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

https://sg.go.persolkelly.com/job/apply/10520

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

Responsibilities

• Perform full set accounting (General Ledger, Account Receivables and Account Payables)
• Assisting the Head of Finance to ensure compliance of internal and accounting controls
• Collecting rental-in-arrears from tenants
• Assist in budgeting process and variance analysis
• Submission of finance and regulatory reports to head office
• Other ad hoc assignments and projects as assigned

Requirements

• Diploma/Degree in relevant disciplines
• Proficient in MS Office

Interested applicants please email your resume to [email protected]

Megan Ng Su Ting

CEI Registration No.: R23115059

Recruit Express Pte Ltd

EA Licence No: 99C4599

*** We regret that only shortlisted candidates will be contacted.

Accounts Executive (AR)

• Salary: $3,000 - $3,300
• Working hours: Monday - Friday (9am to 6:10pm)
• Location: Senoko, Woodland
• Manufacturing

Job Responsibilities:

• Ensure that all transactions are well documented.
• Responsible for the full spectrum of Accounts Receivable.
• Ensure accurate and timely processing of Goods Return Note.
• Coordinate local cheque bank-in and daily update of incoming funds to the NAV system.
• To ensure timely updating of customer accounts.
• Monitor and follow-up with customers on overdue account and arrange for debts collection.
• Reconcile Customer Collection with Bank Ledger.
• Responsible on monitoring monthly /weekly Debtors aging.
• Mailing of Statement of Accounts to customers and respond to their inquiries.
• Prepare Accounts Receivable monthly cash flow forecast.
• Preparation of Journal entries for accruals & other adjustment.
• Preparation of monthly and year-end Balance Sheet schedules.
• Liaising with internal and external auditors.
• Looking into strengthening current and process improvement
• Undertake ad hoc duties as assigned.

Ho Ming Jie (Edmund) Reg No: R1987094

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Responsibilities

• Liaise and work closely with various stakeholders in performing cost calculation and pricing on existing and new services/ projects.
• Ensure Service master is updated and accurate for system go-live.
• Prepare, formulate, and rationalise price revision proposal to ensure organisation’s financial sustainability, while taking into consideration patient bill impact.
• Work with IT vendor to maintain efficient SharePoint workflow as part of continuous process improvement, including the identification and resolution of issues.
• Monitor and report SharePoint workflow turnaround time.
• Ensure accurate and timely update of data files for internal management reporting.
• Support annual cost refresh/ updates on services.
• Provide Business partnering support to Business Units within a growing regional healthcare system.
• Any other ad-hoc duties.

Requirement:

• Degree in Business/ Admin/ Account/ Finance
• Prior experience in Pricing and Costing will be advantage

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Job Responsibilities

• Liaise and work closely with various stakeholders in performing cost calculation and pricing on existing and new services/ projects.
• Ensure Service master is updated and accurate for system go-live.
• Prepare, formulate, and rationalise price revision proposal to ensure organisation’s financial sustainability, while taking into consideration patient bill impact.
• Work with IT vendor to maintain efficient SharePoint workflow as part of continuous process improvement, including the identification and resolution of issues.
• Monitor and report SharePoint workflow turnaround time.
• Ensure accurate and timely update of data files for internal management reporting.
• Support annual cost refresh/ updates on services.
• Provide Business partnering support to Business Units within a growing regional healthcare system.
• Any other ad-hoc duties.

Requirement:

• Degree in Business/ Admin/ Account/ Finance
• Prior experience in Pricing and Costing will be advantage

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Job Responsibilities

• Liaise and work closely with various stakeholders in performing cost calculation and pricing on existing and new services/ projects.
• Ensure Service master is updated and accurate for system go-live.
• Prepare, formulate, and rationalise price revision proposal to ensure organisation’s financial sustainability, while taking into consideration patient bill impact.
• Work with IT vendor to maintain efficient SharePoint workflow as part of continuous process improvement, including the identification and resolution of issues.
• Monitor and report SharePoint workflow turnaround time.
• Ensure accurate and timely update of data files for internal management reporting.
• Support annual cost refresh/ updates on services.
• Provide Business partnering support to Business Units within a growing regional healthcare system.
• Any other ad-hoc duties.

Requirement:

• Degree in Business/ Admin/ Account/ Finance
• Prior experience in Pricing and Costing will be advantage

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Job Summary:

Join a leading financial services group in Asia with a presence in 18 markets. As we continue to redefine banking, innovation, and customer experience, we're looking for dynamic individuals to join our team and shape the future of finance.

Key accountability:

1) Work closely with Business Units and IT partners in business requirement gathering, solution/functional review and ensure the end-to-end system & process delivery and testing

2) Implement and support digital customer journeys to further improve both customer and employee experience
3) Work with regional country and functional teams to design, re-engineer the process, as well as implement operation solutions

4) Ensure the smooth operational rollout

Job roles and responsibilities:

1) Re-engineer the end-to-end process, analyze and review operations solutions

2) Implement automation agenda to transform consumer banking operations
3) To conduct requirement gathering workshop, Review and documenting requirements artefacts

4) To review functional specifications and process define documents

5) Coordinate and ensures UAT test plans and test case are executed within UAT schedule

6) Post-production support, production issues review and track them to closure

7) Work closely with regional teams and country teams to ensure timely delivery of project

At least 1 year experience in systems development and / or business process improvement initiatives. Preferably with project life cycle experience in Financial Services Industry in the following areas:

1. Consumer Banking Operations

2. Customer Centre

Core competencies

• Excellent oral and written communication skills

• Good, sound knowledge of banking and technology

• Good teamwork and inter-relationship skills

• Adaptable, disciplined and focused

• Organized and systematic

• Proven analytical skills

• Well versed in MS Office: Word, Project, Excel, Visio and PowerPoint

We regret that only shortlisted candidates will be notified.
EA License No. 01C4394 • RCB No. 200007268E • Lim Jia Jie EA Registration No. R22108969

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.

Job Summary:

Join a leading financial services group in Asia with a presence in 18 markets. As we continue to redefine banking, innovation, and customer experience, we're looking for dynamic individuals to join our team and shape the future of finance.

Job responsibilities

1. Partner closely with Operations users, Business, Tech and external vendor consultants to deliver on strategic platform upgrade program

2. Provide Project management support to the program on behalf of Operations. Create and deliver project communications to multiple stakeholders, which includes running governance calls and preparing presentation materials/decks for committee meetings, etc

3. Work with operations users, business stakeholders, fellow business analysts, tech and vendor consultant for functional design and solutioning

4. Work closely with Operation users, Tech teams and participate in design/build discussions

5. Develop testing approach, scope and plan with Operation users and vendor test team

6. Support user acceptance, regression performance testing and overall defect management and triaging —work closely with Operation users, business users and testing team to ensure coverage of critical and important functions

7. Identify areas of improvement, best practices in processes, brainstorm and propose solutions to address project or test issues and concerns in timely manner

8. Manage post go-live tactical and strategic platform enhancements

Job Requirements:

1. Bachelor's degree in Accounting, Finance or Technology

2. 5+ years experience in financial industry including credit card processing, chargeback or fraud analysis

3. 3-5 years of operations or project management experience

4. Experience with VisionPlus application will be beneficial

5. Advanced skills in Excel, PowerPoint, Word and Visio

6. Strong communication and analytical/problem solving skills

7. Excellent attention to detail to manage daily operations with strong organization and time management skills

8. Ability to lead and participate in multiple projects simultaneously and adapt to reprioritization in a rapidly changing environment

9. Self-driven with the ability to work in a team environment as well as independently

We regret that only shortlisted candidates will be notified.
EA License No. 01C4394 • RCB No. 200007268E • Lim Jia Jie EA Registration No. R22108969

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.

Salary: up to $5500 + 500 transport allowance

Working Days & Hours: Mon-Fri Office Hours

Location: Tuas (Transport Pick Up: Jurong East, Boon Lay, CCK, Woodlands, Tampines, Sengkang, Bishan, Paya Lebar, Yishun)

Job Description:

Lead the FP&A (Forecast and Budgeting) including preparation of annual budget package; overall (excluding product costing and product-driven variances) budget and quarterly forecast submission, and these includes presentation slides and clear analysis of key budget/forecast movements on Spending.

Coordinate Monthly SMO Reporting (to PGS Corporate Finance) and prepare spending trend charts for the monthly finance deep dive review with SLT.

Perform monthly/quarterly activities including the following:-

• Monthly analysis of non-costing / inventory related P/L variances (Actual vs. Budget and/or Latest Estimate Forecast).

• Prepare post month-end close analysis on statistical recharges and propose adjustments to adjust out from Other Cost of Sales to Operational Spending. Follow up on incorrect or unknown charges.

• Review intercompany Allocation In (GSC Freight Allocation) /Statistical recharges to ensure accuracy.

• Prepare/ submit Profit and Loss Review (MOS) reports on a quarterly basis.

In this Spending lead / finance representative role,

• Business partner to cost centre owners (manager and directors in non-core departments including Site Leadership Team and Admin, EHS; Business Excellence; Site-HR and Finance) addressing ad-hoc queries / detailed Spending analysis;

• Subject Matter Expert for Jedox Planning and Forecast system (Operational Spending)

• Closely monitor other key B/S accruals - Non-two-way match PO accruals (posted by local site finance) and Expatriate costs accruals on Global Mobility relocation costs, and others as needed.

• Lead continuous improvements for Budget; Forecast and Spending eg. Ariba two-way match PO accruals Optimisation (by developing formula and rules) and coordinate with GBS on accurate posting

• Improve the site awareness (financial literacy training) on Budgeting, Spending and Ariba (linked to two-way-match PO accruals) to improve overall Planning efficiency as well as accrual accuracy on operational spending.

In Financial Reporting, for month-end closing, one of the key activities for Spending is to estimate recharges (excluding secondment fees) under the Tuas tolling model; and liaise with to provide supporting details of charges, where applicable.

Reconciliation of AP-clearing account: including, but not restricted to

• Roll up quarterly True-up adjustments assessed and invoiced to release existing accruals.

• Annual MSA - MUV settlement to adjust out from Spending to utilise existing accruals

Liaison with GBS - AR team on processing of:

• Draft non-product invoicing including KSM incremental recharges (storage & insurance); and SOW billings (negotiated by PC1 and agreed)

• Draft GIS requests for intercompany non-product billing, where applicable.

Serve as alternate main point of contact for financial audits. Support:

• internal audit (mainly on SAP PC control optimisations assigned on Financial Reporting excluding Quarterly Impairment Review and Outsourced Vendor); and

• external audit on Spending Variance and P&L (Actual vs. OP by total department) commentaries.

Coordinate with GBS – GL team on the completion of annual government surveys to be reconciled with Monthly Manufacturing Activity survey submitted to EDB.

Job Requirements: Min Degree in Accountancy & Finance or similar w min 3 yrs of relevant financial analyst experience, preferably in pharmaceutical industry

Interested candidates, please submit your resume to: [email protected]

Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R21102307

[email protected]

Work Location:

Must be okay with Both Alexandra and Maple Tree Business Centre

Shift Timing:

5 working days, 1 rest day and 1 off day per week

42.5 hours per week

Staggered shift hours : 8.5 working hours between 7 am to 12:30am 1-hour meal break in between

Rest Day and Off Day : Scheduled by Client (1 weekday + 1 weekend, non-consecutive)

Or otherwise advised by the Client

You will be part of the dynamic team to promote digital adoption for our valued customers through collaboration with our business partners. At the same time, you will work towards process optimization to ensure Contact Centre work with efficiency in the providing a seamless customer journey.

Major responsibilities include:

• Monitor real time call Queue and manage real time adherence in different hotlines to meet the KPIs and service level.

• Monitor call centre agent call time and call metrics

• Attendance tracking and incident reporting.

• Monitor and manage the floor to use correct activity code, control of talking time and unscheduled activities.

• Corporate with department heads with other duties.

Requirements:

• Diploma and above

• Fast on action and work unrepentantly

• Willing to learn new tools related to WORKFORCE MANAGEMENT or Workforce Monitoring

• Proficient in Microsoft Office (Word, Excel, Outlook)

• Able to work in shift including weekends and Public Holiday

Work Force Management - Call Centre

Call center workforce management (WFM) is the solution that can help organizations forecast staffing needs, manage payroll, deliver an outstanding customer experience (CX), and more. Read on to learn how to thrive through your organizational dinner rushes with WFM.

- Staff forecasting and scheduling

- Time and attendance tracking

- Real-time team management/Calls monitoring

- (Customer Service) Business Reporting and analytics

About the Role

We are seeking a skilled and dynamic Business Analyst to join our team, focusing on front-office post-trade systems and Calypso platform-related enhancements. This role is integral to driving system improvements, resolving issues, and ensuring seamless operations across the trade lifecycle. The ideal candidate will have hands-on experience in financial systems, a solid understanding of financial assets, and a proven track record in AGILE methodologies. If you excel at analyzing business needs, proposing robust solutions, and coordinating with cross-functional teams, this position offers a challenging and rewarding career opportunity.

Key Responsibilities

1. Requirement Analysis & Solution Design:Analyze business requirements for system enhancements and propose effective solutions.
   Collaborate with stakeholders to ensure alignment with business objectives and technical feasibility.
   
2. Incident and Request Management:Manage and resolve incidents, requests, and issues related to front-office post-trade systems and Calypso platforms.
   Troubleshoot, identify, and fix bugs or system inefficiencies to minimize operational disruptions.
   
3. Testing & Validation:Coordinate and conduct user acceptance tests (UAT) to validate the functionality of system enhancements.
   Ensure thorough testing processes and adherence to quality standards.
   
4. Collaboration & Communication:Work closely with cross-functional teams, including developers, testers, and end-users, to deliver seamless solutions.
   Act as a bridge between business stakeholders and technical teams, ensuring clear and effective communication.

Qualifications and Skills

• Technical Expertise:Experience with front-office post-trade systems and/or Calypso platforms is mandatory.
  Strong understanding of financial assets (e.g., derivatives, fixed income, equities) and the trade lifecycle.
  
• Methodologies & Tools:Proven track record of working within AGILE frameworks, including sprints, user stories, and iterative delivery.
  Familiarity with issue-tracking and project management tools such as JIRA or similar.
  
• Problem-Solving:Analytical mindset with the ability to troubleshoot and fix complex system issues efficiently.
  
• Soft Skills:Excellent communication and interpersonal skills for effective stakeholder management.
  Strong organizational and time-management skills to handle multiple priorities.
  

Preferred Qualifications

• Degree in Information Technology or an IT-related field.
• Experience in financial services or a similar industry.
• Prior involvement in large-scale system implementations or upgrades.
• Certification in AGILE (e.g., Certified ScrumMaster) or Business Analysis (e.g., CBAP).

Responsibilities

• Prepare comprehensive reports and presentations on current and prospective investments, including valuation assessments and performance analysis.
• Oversee the preparation of Management Accounts and Financial Statements, ensuring compliance with statutory requirements both locally and globally.
• Provide support for investment activities, focusing on financial products such as public equities and real estate investments.
• Act as the main liaison with tax service providers to ensure compliance with jurisdiction-specific tax regulations, primarily in Singapore and the United States.
• Facilitate trade executions and maintain relationships with private and retail bankers for investment activities in key markets.
• Stay informed about financial markets and trends, with a strong understanding of private and public market dynamics.
• Undertake ad-hoc project management responsibilities to support the team’s operational and strategic goals.
• Collaborate with cross-functional teams to enhance analytical insights, improve reporting capabilities, and support decision-making processes.

Requirements:

• A minimum of 2 years of professional experience within the finance or investment industry, preferably in asset and wealth management.
• Hands-on experience with the U.S. stock and property markets, demonstrating strong market understanding.
• Advanced proficiency in Microsoft Office, particularly Excel and Word, for analytical and reporting purposes.
• Strong analytical acumen with excellent organizational, teamwork, and communication skills, alongside full fluency in English.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: QWVWX9R9

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description:

This job is responsible for supporting Treasury Sales Officers (TSOs) with managing and growing revenue both domestically and globally within an assigned portfolio. Key responsibilities include supporting all activities from sale through implementation and coordinating the Client Management Process (CMP) by focusing on client acquisition and deepening existing relationships. Job expectations include partnering with product specialists and service partners by making recommendations and creating customized treasury solutions that meet the needs of the client.

Responsibilities:

• Assists with coordinating the Client Management Process (CMP), including client planning, client calling efforts, client team meeting preparation, delivery, and follow-up, and revenue and pathway tracking
• Conducts industry, client, and prospect research to develop strategies and create proposals and pitchbooks for pre-call planning
• Completes price and cost benefit analysis models to develop pricing strategies, which includes working with the Treasury Sales Officer on non-standard pricing
• Partners with Product Specialists and support partners to develop strategies to grow revenue and deepen existing relationships
• Supports clients through the implementation, client onboarding, and training activities
• Ensures the accuracy of sales data including managing sales pathways, call reporting, and profitability reporting
• Participates in in-person calling activities and ad-hoc direct sales opportunities with Treasury Sales Officers

Skills:

• Account Management
• Client Management
• Customer and Client Focus
• Oral Communications
• Presentation Skills
• Portfolio Analysis
• Relationship Building
• Critical Thinking
• Data Management
• Problem Solving
• Active Listening
• Analytical Thinking
• Collaboration
• Prioritization
• Written Communications

Minimum Education Requirement:

• Bachelors’ degree required, ideally in Business Administration

ICP - MS / OES experience and knowledge is a MUST.

MUST have experience and knowledge in ISO 17025

Responsibilities

• Perform daily analysis of internal and external samples including urgent analysis requirements to support plant product, IQC,Raw materials samples, onsite plant UPW monitoring.
• Perform analysis qualitative and quantitative chemical analyses or chemical experiments in laboratories for quality or processcontrol or to develop new products or processes.
• Daily calibration/standard preparation, analytical instrument tuning and performance monitoring, performmaintenance/troubleshooting when necessary and keep track on the parts/consumables.
• Data key in LIMS, make calculations and interpret test results to determine if process changes are needed.
• Chemical inventory and waste disposal management.
• Set up, operate, and maintain laboratory instruments and equipment, such as spectrophotometers, chromatographs, and flameionization detectors.
• Clearly labelling of all chemicals for storage and disposal of chemicals in a safe and responsible manner.
• Keep accurate and up-to-date records of all calibrations and maintenance.
• Performs other duties as assigned by the Lab Manager.

Requirements:

• Min. Diploma in Chemistry or chemical-related discipline
• 3-4 years of experience in the chemical manufacturing industry.
• Possess knowledge and experience in 1- 2 years ICPMS/OES.
• Possess some experience supervisory skills or competency in ISO/IEC 17025
• Experience in writing SOP.

HOW TO APPLY:

Interested applicants, kindly send your resume to [email protected]

We regret only shortlisted candidates will be notified.

Important Note: Mason & Co is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Mason & Co Pte Ltd

EA License No: 19C9622

EA Personnel: Cheah Wei Xuan (Thea)

EA Personnel Reg No: R23118878

Welcome to JP Morgan. Are you looking for an opportunity to play a critical role in ensuring that as an organization, we are compliant with multiple regulations, in order to protect the bank’s reputation and financial assets? You have found the right team!

As an Analyst in the WWKO Markets Middle Office (WKO MO) team, you will be responsible for managing the Front Office relationship for business requests for KYC Onboarding, Remediation and Renewals. You will be required to facilitate the end to end client onboarding process, ensuring all due diligence documentation is sourced and delivered to the KYC Production team to incorporate into the KYC platform. Role will also involve leveraging AI to enhance the KYC process.

Job responsibilities:

• Manage new business and KYC periodic refresh requests liaising with Front Office and facilitating the KYC process

• Act as an SME and Due Diligence expert to guide clients through the KYC requirements and variation of documents which may fulfil due diligence requirements

• Conduct in-depth analysis on the ownership structure of the client on publicly available sources (not limited to company registries) or client documentation, and seek additional confirmation or approvals as required

• Work closely with Business and Clients as required, to obtain all necessary supporting evidence for full KYC due diligence

• Follow up with KYC production teams to ensure onboarding is completed within agreed timeframes

• Liaise regularly with the business to conduct workload planning, review status of key onboardings and prioritize open requests

• Frequently interact with key stakeholders such as Legal, Compliance, Credit and Operations to develop strong partnerships, eliminate roadblocks and ensure continuity of information flow across the groups

• Keep informed of any changes to processes and procedures, regulatory change and ensure open verbal dialogue with colleagues across the region

• Identify and execute process enhancements and opportunities including leveraging AI, provide guidance and support on key process and technology initiatives to the business

• Initiate/lead projects supporting the region or the globe

Required qualifications, capabilities, and skills:

• Minimum 1 year of relevant experience in KYC / Onboarding functions within the banking industry

• A working knowledge of KYC/Compliance/AML procedures and standards is essential

• Knowledge of multiple client types (i.e. Corporates, SPV, Trust, Funds, FI’s. etc.)

• Knowledge of financial industry with in-depth expertise in various lines of business (Corporate Investment Bank and heritage lines of business)

• Resilient interpersonal skills, ability to partner with internal stakeholders, influencing and negotiating effectively with business partners and clients

• Strong time management, organizational, customer service and relationship management skills

• Client focused whist maintaining a strong controls mind-set and focus on quality

• Bachelor’s degree

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=5ddde964ae287a5c9578817f15debb90