Description

At OCBC, we do not just merely provide a working space. We create a culture that allows you to flourish. Across the Bank, our leaders encourage fresh ideas, reward continuous learning and most importantly, we care for not just you but also your family. We recognise the passion, creativity, intellect, potential and uniqueness that each individual brings. We see you, the best in you.

As a Mortgage Specialist, you will be responsible for the growth of OCBC mortgage business while providing loan advisory and solutions to meet the property financing needs of customers. You will be provided opportunities to be stationed at showflat for deeper engagement with our business partners. You will identify and maximise sales opportunities, and also proactively build and manage long-term customer relationships with an emphasis on good after-sales service.
Apart from the scheduled duties at assigned showflat on weekend, you will work independently and take charge of your own time planning sales visits and presentations to potential customers.

This role encompasses engagement via cold calling and texting with potential business partners. Progressively you will established your sales network through regular contact with your referral sources. A strong emphasis is placed on sales’ integrity and ability to follow the correct procedure and bank’s policies.

With an emphasis on accurately profiling customers' needs, you will actively promote home loans to customers through alliance and referral by agents, lawyers and developers. You will identify and maximise sales opportunities, and will also proactively build and manage long-term customer relationships as well as provide good after-sales service.

You will work independently and take charge of your own time planning sales visits and presentations to potential customers and progressively build referral base of your very own through regular contact with your referral sources.

Qualifications

You must have a positive working attitude, good customer service skills, bilingual spoken and a high degree of initiative, and should preferably have a degree or diploma with sales experience in the banking and financial services industry.

You must be driven and able to work well under pressure to meet the sales targets, and also be able to commit to work on weekends. Fresh graduates are highly welcomed. Join us, if you would like to kickstart your first step in Banking!

Availability: Can start within next 1 - 3 weeks

Location: 3 days in Pioneer Turn; 2 days in Ngee Ann City Office

First month will be fully at Pioneer Office

Company transport pick-up at Outram, Jurong East and Boon Lay station.

Job Duties:

The Finance Executive AP plays a pivotal role—acting as the nexus between financial discipline and Business. She / he will not just process transactions but surely highly contribute to the financial statements’ quality of the organization with a steady hand through meticulous management of Purchase Orders & Area recharges. Further detailed job description as follows:

PO Management

• To create Purchase Requisition / Purchase Orders OPEX and CAPEX over the whole PCD TR APAC scope: through MyRequest for LFCS, Hainan Esker for Hainan entity and Macau Esker for our Macau Four Season Boutique concept.
• To make sure the internal validation rules are well applied before PO creation.
• To make sure the PO amounts are aligned with the latest commitments (VM expenses file, CAPEX file) else apply the proper internal validation.
• To validate invoice via Webcycle for the PR/PO created in SAP.
• To perform MIGO / PO reception over the PO scope mentioned above.
• To analyze PO with discrepancies, follow up on outstanding PO and follow the yearly PO closing cycles.
• To perform monthly reconciliation between PO listing and General Ledger.
• To provide accrual file of pending PO.

Recharge Management

• To coordinate the reception of the monthly recharge through the whole APAC region and to make sure those are booked on a timely manner, within the month in question.
• To make sure the recharge items are justified, respect the accounting, purchasing and internal control rules.
• To make sure the recharged items are properly affected and aligned with the areas’ commitments.
• To seek final validation and further pass the recharge to finance team for booking.

SAP Internal Order Management

• To create SAP Internal Order for new employees.
• To create SAP Internal Order for counters when it is the first time we collaborate with a specific customer.
• To create SAP Internal Order for specific items like BC seminar.
• To make sure our internal order library is up to date and allocations are proper.

Other Account Payable, reporting and ad-hoc tasks

• To submit the deposit/Advance invoice request via the related SharePoint (Dior TR & Asia Agent)
• To provide to controlling Team the monthly extraction of P&L actual report on closing day
• To check supporting documents and create new Staff code in SAP
• To prepare local spend for Purchasing
• Liaise with Controllers to follow up on all open PO (all brands)
• Amex Report & Invoice Extraction, provide posting details and accrual file with pending items.
• Invite & guide existing vendors to join e-portal
• Work with AP Assistant Manager and PCD TR controlling Team on any ad-hoc duties.

Please contact Terence at +65 9645 4048 your resume directly for fast response.

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tac and the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

Job Responsibilities:

1. Manage full spectrum of accounting functions in accordance with statutory requirements, financial accounting regulations, company policies and procedures
2. Supervise a small team, provide guidance, resolving accounting discrepancies and review their work
3. Review processes and internal controls and taking the lead as project leader for any automation or improvement in processes
4. Compiling financial reports and supervising month/year end closing activities
5. Review WIP and Debtors ageing report
6. Ensure revenue, expenses and accruals are recorded appropriately
7. Assist with annual budgeting & forecast exercise
8. Handle corporate tax, GST filing and overseas VAT matters, government statistical reporting etc
9. Liaise and coordinate with external parties on different aspects including but not limited to audit, tax agents and corporate secretary matters
10. Undertake any other ad hoc task assigned from time to time

Job Requirements:

1. Degree in Accounting, Finance, or Business with min. 5 years of relevant experience, preferably with large reputable organizations. Big 4 professional firms experience would be an advantage.
2. Proficiency in use of computer. Especially excellent MS-Excel skills is a must, experience in MS-Access, MS-PowerPoint, Dynamics is an advantage.
3. Strong team-player with good interpersonal skills.
4. Keen on personal development with long term commitment to the company.
5. Good communication skills – both written and oral with ability to communicate to both finance and non-finance teams.
6. Must be able to work under pressure and meet tight deadlines.

Etiqa is looking for a dynamic individual to join our team. Do you have what it takes? Are you:

• Passionate about working with people?
• A creative thinker with a positive attitude & outlook?
• A strong dynamic communicator able to collaborate effectively?
• Willing to learn, adapt & grow in a fast paced work environment?

WANT TO MAKE A DIFFERENCE?

This exciting proposition allows you to work with Etiqa, a leader in the insurance sector, optimizing your unique skill set, and getting onboard our journey towards “Making The World A Better Place”.

SCOPE OVERVIEW

• Develop, determine and recommend acceptable pricing and terms for new business and renewals in line with the company’s designated underwriting authority levels.
• Work with the actuarial teams and where necessary initiate portfolio analysis for the relevant classes of business and take appropriate action given the results of the analysis conducted.
• Execute Underwriting activities and strategies both at local and regional level to achieve both top and bottom line in accordance with prevailing company’s underwriting and treaty guidelines.
• Observe and comply with all requirements such as Underwriting Framework, Risk Management, Operational Risk, and other compliance and regulatory matters.
• Review non-standard or complex risks submission and make underwriting decisions within the underwriting framework.
• Execute an efficient end to end underwriting process and ensuring that the policies are issued in compliance with underwriting guidelines and MAS requirements on data Entry and Accuracy, underwriting details and acceptance limit.
• Plan and implement roll-out strategies for online portal.
• Provide technical advice and support to business units in the respective class of business.
• Execute, support and implement ad hoc projects &/or business initiatives towards achievement of company’s overall future growth

IDEAL CANDIDATE

• At least 4 years of technical underwriting experience in P&C, Financial Lines and Bond LOB
• At least a Diploma in any discipline
• Insurance certification preferred
• Meticulous, have an eye on detail
• Prefer fast and diverse environment
• Competent in MS Office (Excel, PowerPoint, Word)

We regret to inform that only shortlisted candidates will be contacted.

Etiqa is looking for a dynamic individual to join our team. Do you have what it takes?

Are you:

• Passionate about working with people?
• A creative thinker with a positive attitude & outlook?
• A strong dynamic communicator able to collaborate effectively?
• Willing to learn, adapt & grow in a fast paced work environment?

WANT TO MAKE A DIFFERENCE?

This exciting proposition allows you to work with Etiqa, a leader in the insurance sector, optimizing your unique skill set, and getting onboard our journey towards “Making The World A Better Place”.

SCOPE OVERVIEW

• Provide inputs of strategizing sales and marketing activities to increase sales
• Ensure the IFA marketing spend is within budgets
• Collaborate with training team to conduct regular product and refresher training for the partner
• Undertake event management activities and promotions to engage Management, Sales Directors and advisors.
• Working closely with Internal stakeholders: Product, Compliance, Life Operations Dept. to ensure manual cases submissions and inceptions are within SLA timeline
• Keep abreast of market updates, trends and competitor offerings for the IFA space
• Ensure all incentives campaigns are fulfilled
• Ensure advisors enquiries are promptly answered by BDMs for a good partnership experience

REQUIREMENTS

• Degree or diploma in any discipline
• CMFAS (Module 5, 9, 9A, HI) preferred.
• Self-motivated, independent and results oriented
• Understand IFA business in the marketplace
• Knowledge in sales and marketing
• Good interpersonal and networking skills
• Personable, active listener and team player
• Professional appearance and self-confident

Roles & Responsibilities:

• Manage Channels, Client Lifecycle & Compliance testing across the platform.
• Work with IT Project Manager, System Analyst, Business Analyst, and testing vendor to define and agree on testing strategy, scope and coverage.
• On board new test resources and ensure appropriate planning is done.
• Manage testing vendor team and handle statement of work.
• Support testing team throughout test cases design and execution of test cases.
• Review test scenario and test cases created.
• Co-ordinating with various teams to ensure testing schedule and deadlines are met.
• Reviewing deliverables such as Test cases, Test plans, Requirement Traceability Matrix, Closure reports, daily and weekly status reports.
• Track and manage defects throughout the test period until closure and sign off for the SIT, UAT, Regression and performance testing.
• Monitor progress of test execution to ensure meeting testing timeline.
• Ensure all of testing deliverables are met and the OCBC procedures and processes are adhered too.
• Conduct Defect management meeting with development vendors/internal teams and UAT users.
• Solution upcoming projects to provide the testing cost for those initiatives.
• Planning, monitoring, and control of all testing activities and tasks.

Qualifications

• Proven working experience in test delivery with 10+ year of relevant experience in banking and Finance, with 5+ years of Test Management experience.
• Strong testing domain in Client onboarding for Wealth Management and MSCRM experience is a MUST and the candidate needs to have the skillset listed in table below:

Skillset

Domain and Product Knowledge

• Extensive working Knowledge on Client lifecycle (Client Onboarding, Client Maintenance, Account Mandates, Client Periodic Reviews, Account Closure) is required.
• Comprehensive knowledge on Compliance requirements for Private Banking customers (Name screening, Risk scoring, Client Suitability Reviews, Source of Wealth validation, AML, Suspicious Transaction reporting) is required.
• Comprehensive knowledge on interfaces involved in supporting the Private Banking customers and accounts services.
• Comprehensive knowledge on MSCRM. Is required
• Extensive knowledge on Digital Channel implementation (Web, and Mobile) for Front Office users, IAM users and Clients.
• Comprehensive knowledge on Client Reporting and Regulatory Reporting.
• Good knowledge of SDLC processes, testing methodology and different types of testing.
• Strong domain knowledge in Client Lifecycle Management Digital Channels is a MUST
• Familiarity of testing tools such as JIRA, Confluence etc.
• Experience in a wide variety of testing efforts, techniques, and tools.
• Good vendor management skills and proven experience in stakeholder management.
• Experience in resource management and leading the team.
• Excellent communication (spoken and written) skills, able to work independently and as a team player.
• Bachelor’s degree in computer science, Information Technology, or a related field. Master’s degree is a plus.
• Relevant certifications (e.g. ISTQB Certified Test Manager) are highly desirable.

About the Division/Dept

The Customer Care Centre is responsible for driving customer service excellence and providing the best in-class customer service experience for all UOI customers.

Job Purpose

As a Senior Customer Care Officer / Customer Care Officer, you will play a pivotal role in ensuring the highest level of customer satisfaction. You will be responsible for handling inbound enquiries, resolving customer issues, and contributing to the development of a customer-centric organisational culture. Your passion for service excellence and commitment to creating a best-in-class customer experience will be essential in this role.

Main Responsibilities

Service Excellence

• Handle incoming calls, emails, and messages from insurance customers promptly, professionally and within the service level agreement (SLA) target.
• Provide the end-to-end customer service required to ensure a positive customer experience throughout the entire customer journey, achieving company NPS and CSAT targets.
• Provide accurate information about insurance products, coverage, and claims processes.
• Address customer queries, concerns, and complaints within the SLA turnaround time.
• Educate customers on insurance policies, coverage details, and additional services to enhance their understanding and satisfaction.
• Strive for excellence in customer service by actively listening to customer needs and achieving customer feedback rating targets.
• Ensure customer feedback is communicated and that customer complaints and services are responded to – and recorded where necessary - within the company SLA.
• Retrieve voicemails and follow up with customer with company SLA.
• Support with Customer Retention to achieve company persistency targets.

Documentation and Record Keeping

• Processing endorsements, cancellations and necessary amendments to policies as requested by the customer.
• Maintain accurate and detailed records of customer interactions, feedback, and resolutions.
• Report generation.
• Arrange to dispatch of insurance documents including mail enveloping.
• Payment collection for failed customer payments.
• Undertake any other duties as may be assigned.

Requirements

• Diploma or equivalent with Certificate of General Insurance (CGI). Fresh graduates from Polytechnics are welcome.
• Possession of General Insurance Certification &/or Certification on Health Insurance will be an added advantage.
• To have at least 2 years of working experience (preferably insurance and/or office work).
• Proficiency in Microsoft Office.
• Proficiency in English. Chinese an advantage.
• Excellent customer-mindedness with good interpersonal and communications skills.
• Independent, meticulous, organised and able to multi-task efficiently.
• Works well in a team environment.

Overall Role Purpose:

• Working within the Group Data Science, you will leverage huge volumes of Structured and Unstructured data to solve real business problems across the OCBC Group.
• You will work closely with business to understand their problem statements and transform them into ML and AI challenges when needed.
• You will work on a variety of problem from traditional AI and Machine learning to Generative AI problem when needed.

Responsibilities:

• Work with business leaders across OCBC Group to identify opportunities for leveraging big data and Data Science to drive value for our customers and business.
• Develop and maintain machine learning/deep learning models to achieve the desire business outcomes – such as State of the Art Reinforcement learning system or RAG.
• Develop and maintain models in production. Set up controls and monitoring for the models.
• Use MLOps processes and tools to monitor and refine Production model performance and accuracy.

Specific Knowledge:

• 2 years+ of experience manipulating data sets and building statistical models, ideally with a Master’s or PhD in Statistics, Mathematics, Computer Science or other quantitative field.
• Strong programming experience, with solid understanding of software engineering design patterns and best practices.
• Experience with big data technologies such as Hadoop, Trino, and Spark.
• Some experience in the use of CI/CD and DevOps tools such as Jira, Jenkins, GIT/Bitbucket.
• You have a passion for AI and ML, and you want to learn more everyday

Communication & Soft Skills:

• Ability to execute in a fast-paced environment.
• Creativity to see possibilities within the data & translate into compelling stories, decisions, and actions for non-technical business users.
• Strong communication skills and drive to deliver business benefits in the real-world.
• Genuine drive to learn and master new technologies and techniques.

Etiqa Insurance Singapore is looking for a dynamic individual to join our team. Do you have what it takes?

Are you:

• Passionate about working with people?
• A creative thinker with a positive attitude & outlook?
• A strong dynamic communicator able to collaborate effectively?
• Willing to learn, adapt & grow in a fast paced work environment?

WANT TO MAKE A DIFFERENCE?

This exciting proposition allows you to work with Etiqa, a leader in the insurance sector, optimizing your unique skill set, and getting onboard our journey towards “Making The World A Better Place”.

Key Responsibilities:

Team Leadership:

• Manage telesales representatives by providing guidance, training, and support to help them improve productivity and achieve company’s sales goals.
• Create and maintain a positive and motivating work environment that encourages team collaboration and individual growth.
• Lead by example through active participation in sales calls and customer interactions.
• Understand team members’ sentiment to score high on employee happiness, or improve matters if their experience scores leave something to be desired.
• Recruit high potential team members and ensure they are well-equipped to meet their targets.

Sales Management:

• Take ownership in leads assignment, leads generation.
• Develop and implement effective sales strategies and campaigns.
• Analyse sales data and metrics to identify trends, opportunities, and areas to establish competitive edge.
• Oversee budget, ensuring effective allocation of resources and adherence to financial targets.
• Monitor and evaluate telesales calls to ensure quality standards are met and provide feedback to improve performance.
• Responsible in generating management reports, team’s commission statement.
• Identify opportunities for process enhancements, best practices and innovative techniques to increase productivity and success rates.
• Ensure compliance with relevant laws, regulations, and company policies during telesales activities.

Customer Interaction and Issue Resolution:

• Handle escalated customer inquiries and complaints in a professional manner.
• Ensure exceptional customer service delivery and maintain high customer satisfaction levels.

Training and Development:

• Mentor team members on closing techniques, product knowledge, and company policies.
• Define training needs and measure training effectiveness.
• Hands-on in developing and fine-tuning sales scripts.

Collaboration:

• Work closely with product marketing, sales, and other departments to ensure telesales efforts are integrated with broader company strategies and initiatives.
• Provide customers feedback to CX team and management for solutions and identify improvement initiatives.
• Ad-hoc participation in roadshows to close sales on-site as and when required.

Requirements:

• 7+ year’s telesales experience in general insurance with at least 3 years in a managerial or team lead position.
• Proven track record in achieving sales targets in a telesales environment and experience in developing telesales strategies.
• Experience in employing various closing techniques, effective scripts writing to move leads/opportunities toward making a sale.
• Strategic thinker with excellent organisation skills.
• Ability to thrive in a fast-paced, dynamic environment and agile to meet changing market conditions.
• Excellent managerial skills with a knack for building rapport and influencing others.
• Experienced in articulating system requirements/enhancement, automation such as CRM, telemarketing software, and other relevant technologies.
• Experienced in driving telesales process enhancement and/or transformation initiatives is an advantage.
• Analytical mind-set with the ability to interpret sales data and make data-driven decisions.
• Bachelor degree in Business, Sales, or a related field.
• Certified with BCP and PGI is a must.

The HIGHEST paying scheme for Insurance Agents / Financial Consultants.

Have you ever wanted to be an insurance agent to help impact lives positively & make good money whilst doing it.

Earn up to $5000 basic pay

+ Highest Commissions of up to 50% of what you closed

+ Free Sales Overseas Trip

+ Quarterly Bonus (Don’t need to wait a year)

How do the 50% commissions work. For example, if you close a client who is saving $500 monthly, $500 x 12 months = $6000. You get 50% which is $3000.

That's ONE case per MONTH.

That’s ALOT of money in this new scheme for Insurance Agents / Financial Consultants, ONLY available in our agency.

Salary: $5,000.00 - $9,000.00 per month

LIONBROKERS PTE. LTD. | EA License No. 22S1273

EA Personnel : Eugene Paik | EA Personnel Reg No.: R22110193

Responsibility

• Analyze and handle Motor insurance claims within turnaround time
• Adopt proactive approach to evaluate and negotiate the resolution of claims, while mitigating damages to achieve cost-effective claim outcomes
• Obtain reserving, settlement and payment authority in accordance with authority level
• Resolve claims settlement disputes using various mechanism such as arbitration and mediation (if any)
• Manage appeal process for rejected claims
• Detect potential fraudulent claims
• Manage customer communications on claims matter
• Conduct regular files review and reserve monitoring
• Exercise good claims management to achieve target claims result

Requirement

• At least Diploma and above
• Possess BCP, PGI and ComGI
• At least 1 year of relevant claims assessment experience
• At least 5 years of relevant claims assessment experience (for Senior Position)
• Proficient in Microsoft Office
• Team Player
• Good communication, problem-solving, analytical and negotiation skills

JOB PURPOSE

• To provide administrative support for marine underwriting in the Korea Market. Support for Non-marine administration may also be required as needed.

JOB RESPONSIBILITIES

Responsibilities include, but are not limited to, the following:

• Monthly Closing: Coordinate between underwriters and the processing administration team to ensure policy documents' accurate and timely production.
• Adverse Checking: Review and verify data provided in the slip or email from brokers before data entry.
• Data Entry: Input data from signed contracts into Excel spreadsheets, consolidate the information, and provide it to the processing administration team for further processing.
• Data Maintenance: Maintain and update records, schedules, and statistical data to ensure accuracy and accessibility when needed.
• Translation: Provide basic translation support for underwriting information written in Korean for administrative purposes.
• Liaising with Intermediaries: Coordinate with intermediaries regarding invoice issuance and renewal updates.

QUALIFICATION

• Basic Degree/Diploma in Business, Business Administration, Data, or Statistics related fields.

EXPERIENCE

• Proven experience in administrative tasks with a solid service-oriented mindset.
• 1-2 years of experience in office administration or related roles.
• Strong time management skills and the ability to prioritize tasks effectively.
• Meticulous attention to detail, particularly with numerical data.
• A diligent and persistent approach to completing tasks thoroughly and efficiently.

SKILLS

• Candidate should be comfortable and confident in Korean Language (Written and Spoken)

Etiqa Insurance Singapore is looking for a dynamic individual to join our team. Do you have what it takes?

Are you:

• Passionate about working with people?
• A creative thinker with a positive attitude & outlook?
• A strong dynamic communicator able to collaborate effectively?
• Willing to learn, adapt & grow in a fast paced work environment?

WANT TO MAKE A DIFFERENCE?

This exciting proposition allows you to work with Etiqa, a leader in the insurance sector, optimizing your unique skill set, and getting onboard our journey towards “Making The World A Better Place”.

SCOPE OVERVIEW

• Responsible for underwriting new and existing Marine Cargo, Marine Hull and Freight Forwarders/Bailees Liability to achieve profitability
• Develop and grow marine portfolio by generating new business within guideline and delegated authority
• Responsible for managing relationship with intermediaries/partners to achieve the company goals
• Established clients/broker relationships
• Familiar with marine clauses, terms and conditions
• Demonstrates analytical skills, effective communication, negotiation and interpersonal skills
• Provide training to clients/intermediaries on on-line policy issuance
• Ability to provide technical advice to clients/intermediaries/internal stakeholders
• Presentation/training to intermediaries and internal stakeholders
• Able to work independently
• A team player
• Adhere to Underwriting guidelines, Compliance and Risk Management
• Provide guidance and coaching to support staff
• Meticulous, have an eye on details
• Self-motivated, disciplined

REQUIREMENTS

• Minimum 5 years’ experience handling Marine Cargo/Marine Hull/Freight Forwarders/Bailees Liability
• Knowledge of Marine insurance processes and policy wordings would be advantageous
• Proficient in MS Words, Excel, Powerpoint
• Possess at least the certificate in General Insurance (CGI) or any other equivalent qualifications ie AAII, ACII

Responsibility

• Manage endorsement, cancellation, and renewal process within department’s service turnaround time
• Underwrite and provide Foreign Worker Bonds’ quotation
• Monitor renewal business to ensure high renewal retention
• Provides ongoing service support and engage customer on a regular basis to maintain relationships
• Support Customer Care Counter duties which include attending to phone call, emails, walk-in and process credit card transaction

Requirement

• Diploma and above with 3 – 5 years of related experience
• Possess Certificate in General Insurance and Certificate in Health Insurance
• Strong interpersonal, negotiating and presentation skills
• Able to work effectively and under pressure
• Result-oriented and self-driven
• Ability to work independently and as a team

Business Analyst - Trade Finance Salary: Competitive and based on experience Location: Singapore Keywords: Business Analysis, Trade Finance, Agile Methodology, Functional Analysis, Technical Analysis

Our client is seeking a Business Analyst to join their dynamic team in Singapore. This role is part of a key program that aims at building the foundation of their new Trade Finance proposal and overall strong growth at regional level. The successful candidate will be responsible for leading the Program for vertical (Front-Office to Back Office) and transversal (across several functions) aspects during all its life cycle (from design to completion). This is an exciting opportunity to work in a fast-paced environment, where you will interact with various stakeholders and contribute significantly to the company's growth.

• Key role in building the foundation of new Trade Finance proposal
• Opportunity to lead a program from design to completion
• Work in a dynamic and fast-paced environment

What you'll do:

As a Business Analyst, your primary responsibility will be to identify business needs and translate them into specific requirements. You will be involved in every stage of the project lifecycle - from design to completion. Your role will involve working closely with various stakeholders including the Head Office & SG Squad, local IT teams, and software providers. You will also be expected to ensure Agile Methodology usage throughout the project. Additionally, you will be tasked with identifying any potential challenges or risks and escalating them promptly.

• Identify business needs and translate them into specific requirements, backlogs and user journeys from design to testing.
• Collect Functional Target from the Head Office & SG Squad, analyze, understand, structure and improve it if required.
• Coordinate & challenge experts to put together a solution meeting business requirements, aligned on the Target.
• Formalize business requirements in User Stories format.
• Understand technical, integrations or development impacts of the functional objectives.
• Work hand in hand with the Head Office IT Team, Local IT Team and Software Provider team.
• Ensure Agile Methodology usage.
• Identify Technical & Functional Challenges, Risks and Issues, analyze them, document and escalate immediately to the Squad Lead.

What you bring:

The ideal candidate for this Business Analyst role should have a minimum of 5 to 8 years of experience in Business Analysis within Trade / Transaction Banking processing chains and platforms. A good understanding of Corporate Banking products, especially Trade Finance is essential. Experience in Agile projects along with proficiency in writing high quality User Stories, Functional Specifications and Technical Specifications is required. Strong analytical and problem-solving skills, excellent communication and reporting skills, and an organized and delivery-focused approach are key to succeed in this role.

• Minimum 5 to 8 years of experience of Business Analysis in Front to back Trade / Transaction Banking processing chains and platforms.
• Good understanding of Corporate Banking products and especially Trade Finance.
• Experience in Agile Projects.
• Experience in writing high quality User Stories, Functional Specifications and Technical Specifications.
• Strong analytical and problem solving skills.
• Good written/verbal communication and reporting skills.
• Organized and delivery-focused, with attention to details.

What sets this company apart:

Our client is a leading financial institution with a strong presence in the region. They are known for their commitment to innovation and excellence. They offer a dynamic and inclusive work environment that fosters creativity and collaboration. Their employees enjoy a range of benefits including flexible working opportunities, generous pensions contributions, and numerous training opportunities.

What's next:

If you're ready to take your career to the next level, apply today!

Apply Today by clicking on the link!

Do note that we will only be in touch if your application is shortlisted. Robert Walters (Singapore) Pte Ltd ROC No.: 199706961E | EA Licence No.: 03C5451 EA Registration No.: R24123088 Josue Hoyos Pardavell

Job Purpose:

This is a 6 months contract role. The job purpose of the Junior Operations Analyst role is to provide support to the Head of Operations in the department daily operations. Undertake designated activities within the department to ensure service standards are achieved and risks managed. Be responsible for carrying out a range of demanding clerical, reconciling, data administration and control / monitoring services and duties, in order to ensure timely delivery of a quality service to clients, other Bank ABC units and departments in line with agreed service standards and within budgets.

Main Responsibilities:

· Primary person to support Head of Operations to respond to client instructions, internal stakeholders and Bahrain processing team for transactions relating to trade finance, bilateral and syndicated loans, remittances, Money Market deposits and other Treasury products.

· As directed, support/undertake the timely and accurate delivery of all requested tasks and initiatives as part of the daily operational work assigned by the HOD.

· Ensure customer satisfaction and provide professional customer support.

· Ensure that the work processed by self and the team adheres to all specified Bank processes, procedures, standards, and relevant external requirements.

· Identify and suggest improvements to new and existing processes / procedures / systems and the way in which the team operates to improve service quality and process efficiency.

· Maintain up-to-date awareness of market conditions, bank products and services to ensure that best practice is adopted where required.

· Participate in the evaluation and implementation of new or upgrades to existing IT systems and new products including the performance of robust user testing in accordance with bank standards.

· Prepare periodical reports and escalating irregularities to management and other regulating units/parties.

· Provide back-up cover for other colleagues absent due to sickness, training, annual leave etc.

· Recommend and implement changes to the way in which the team operates to improve service quality and process efficiency.

· Respond to a range of demanding enquiries, clarifying customers and other departments/units understanding of the information being given.

· Undertake duties at a similar or higher level as required.

· Undertake delivery of designated activities in order to provide an effective service to other departments/units in accordance with agreed service standards.

· When required support line management with the implementation of changes in own work area.

Job Requirement:

Knowledge

· Good understanding of the risks and attributes of the Group’s key products, services, operations, and technology gained from hands on experience in operational roles.

· Strong knowledge of MAS regulatory requirements for the Branches products, services and operations.

· Self / Work Organization: Knows how to prioritize tasks and diarize effectively to achieve deadlines. When appropriate co-ordinates and allocates tasks, ensuring full and effective use of resources available.

· Keyboard / Software Applications: Has a thorough understanding of Microsoft Office software including Visio and systems appropriate to the role and can input and extract information to provide a variety of reports.

Education / Certifications

· Bachelor Degree in one of the following fields Finance, Banking, Accounting, Business or Risk Management

Experience

· Minimum 3 - 6 years banking experience in Commercial Banking (Trade, Loans, Treasury)

Personal Attributes

· Fluent English (spoken and written)

· Oral Communication: Uses clear, concise and jargon-free speech to explain products/services/procedures and resolve problems. Uses effective telephone manner with customer/colleagues.

· Written Communication: Produces written responses to enquiries using appropriate wording. Produces clear and accurate written material.

· Perceives changes as opportunities to learn and not threats.

· Sees change from the perspective of the customer.

· Team Player and Self-motivated who gains and develops skills set to meet challenging requirements.

· Excellent organizational skills and ability to work under pressure with strong time management and minimum supervision.

· Flexible and positive approach to work, ‘can do’ attitude and ability to think beyond what is being requested.

Job Purpose

To provide transaction support to the Relationship Managers

Job Responsibilities

1.1 Transaction support to Relationship Managers:

• Provide execution support to all transactions booked in Singapore by taking ownership of the loan booking process from end-to-end including coordinating with clients, internal and external parties.
• Help Relationship Managers with pre-deal work like maintaining deal pipeline, computing deal profitability, preparing account plan and call reports.
• Independently manage relationships and transactions for clients in Frontier Markets.
• Provide proactive support on account maintenance activities like documentation, reporting etc by engaging and collaborating with the client and internal stakeholder including Credit, Legal and Compliance and relevant ops teams as required to ensure the clients expectations are met or exceeded.
• Other - help with account openings, NDA signing, documentation, co-ordination of deposit placements, loan disbursements & loan maintenance including upkeeping of changes to customers’ administrative documents.

1.2 Risk & Compliance

• Take personal responsibility for understanding the risks and compliance requirements of the role.
• Understand and comply with SMBC policies & procedures, Code of Conduct and applicable laws and regulations.
• Engage and co-ordinate with external Legal Firms, Legal & Compliance department of SMBC, Documentation units and Credit Middle Office on loan and ISDA documentation.
• Obtain approvals for deviations from internal policies from relevant approvers during transaction execution.
• Follow through to ensure documentation completion and validate limits are correctly loaded / reflected in operating systems.
• Ensure document deficiencies are minimised, tracked and are rectified in a timely manner.

1.3 Team Work & Support

• To proactively innovate and improve the current way of doing business
• Work with product partners, control functions, middle office and overseas branches to ensure seamless execution of transactions.
• Help the GFIG team and co-Heads, where needed, with adhoc requirements.

Job Requirements

• A bachelors degree in Accounting, banking & finance or equivalent in the similar field.
• At least 3-5 years of relevant experience as Client Service Manager or junior Relationship Manager with international banks/major financial institutions.
• Working knowledge of loans syndications, Transaction banking, Global Markets, Liability management etc.
• Exposure to various products like long term derivatives and swaps, debt capital markets products, structured deposit products etc is desireable
• Strong understanding of client delivery processes and adherence to standards and controls.
• Strong product knowledge including cross-product operational knowledge and / or experience.
• Understanding of the regulatory and compliance environment in the APAC markets
• Proactive and a Team Player who has worked in large complex matrix s

Job Responsibilities

• Support IT Project Managers to perform due diligence on third-party service engagement following prevailing Third-Party Risk Management framework for new and existing service engagements.
• Support vendor onboarding and contract engagement processes including to perform service classification, risk assessment and materiality check etc.
• Maintain central contract register and contract repository for the entire IT organization.
• Understand the company’s local and Head Office rules, and local regulatory requirements (e.g. PDPA, MAS Outsourcing Guidelines etc) on vendor engagement and service outsourcing to ensure all due diligent checks are performed.
• Liaise with stakeholders, including vendors, IT Project Managers and Legal & Compliance Department, to review the clauses in new contracts to ensure all the clauses, including both legal and commercial terms, are acceptable.
• Play the role of contract owner to onboard and manage the contracts of onshore and offshore vendors with multiple sub-contracts.
• Establish procurement process and guidelines for IT Department, including RFP and tendering process.
• Establish rate card for standard goods and services as a benchmark for IT organization.
• Perform analysis on procurement pattern base on procurement history and contract register to seek benefit from vendor consolidation.
• Understand vision and strategies of IT Management to plan and implement initiatives accordingly.
• Propose and develop processes for new initiatives and operationalize them.
• Promote centralization initiatives across different teams within the Asia Pacific region to optimize resource utilization and improve process efficiency.

Job Requirements

• Bachelor's degree in a relevant field such as Information Technology, Business Administration, Law, Finance, or Procurement Management with minimally 7-10 years of working experience. Diploma with strong working relevant experience would be considered.
• Experience in working as centralized contract and outsourcing risk management function for mid-large-scale institution is essential. Financial Institution will be an added advantage.
• Understanding of contract management processes and generic contract terms and interpretations. Professional certification in fields of Contract Management, Procurement, and/or Vendor Management will be an advantage.
• Working experience in handling contract and outsourcing risk management in Financial Institution is not mandatory but will be advantageous.
• Experience in handling contracts for overseas branches is good to have.
• Understanding of Asia Pacific countries’ PDPA requirements and MAS’s guideline pertaining to Outsourcing, Technology Risk Management, Third Party Risk etc will have added advantage.
• Good communication and stakeholder management skills.
• Able to provide guidance and mentor junior staff.
• Independent self-starter as well as a great team player.
• Work location: One@ChangiCity

PAHT is a dynamic and growing privately-owned asset management firm. As we continue to expand, we are seeking a highly skilled and motivated Finance Manager to establish and lead our finance function.

Reporting directly to the principal of the firm, the Finance Manager will be the cornerstone of our finance function, responsible for all finance-related activities within the firm. As the sole finance professional, you will oversee the financial health of the company, ensuring compliance, managing budgets, and providing strategic financial insights. This role requires a hands-on approach, with responsibilities ranging from high-level financial planning to day-to-day operational tasks.

Responsibilities:

• Develop budget planning and forecasting and analyze financial performance of the firm.
• Provide strategic financial insights to support business decisions.
• Prepare and/or review financial statements.
• Ensure compliance with relevant financial regulations and standards and liaise with external auditors and regulatory bodies.
• Manage cash flow and liquidity, develop and maintain relationships with banks and financial institutions.
• Perform and/or oversee tax planning and compliance, optimize firm’s tax position while complying with tax regulations.
• Manage daily financial operations including AP, AR, expense management and financial transactions.
• Implement financial controls and maintain accurate financial records.
• Set up and continually enhance financial systems and processes to increase efficiency and accuracy.

Requirements:

• Bachelor’s degree in Finance, Accounting, or a related field; Master’s degree or professional qualifications (e.g., CPA, CFA) is preferred.
• Proven experience 7-10 years in a finance role, preferably within the asset management or hedge fund.
• Strong knowledge of financial regulations, accounting standards, and tax laws.
• Proficiency in financial software and tools (e.g., Excel, SAP).
• Possess analytical, problem-solving, and decision-making skills.
• Ability to work independently, manage multiple tasks, and meet deadlines in a fast-paced environment.
• Excellent communication and interpersonal skills, with the ability to interact effectively with all levels of the organization.

• To contribute and achieve profitability and growth for P&C business
• Assist in the management of existing P&C portfolio and developing new business portfolio
• Underwrite and determine an acceptable pricing and terms, within underwriting authority on all P&C business
• Assess risk and determine the coverage position
• Assess quantum analysis and legal liability assessment where appropriate while ensuring that company's policy, procedures, the assigned authority limits and regulatory requirements are adhered to at all times
• Relationship management with intermediaries or direct clients on renewal of existing accounts and maximizing revenue
• Other duties as assigned

Requirement:

• Degree/Professional Insurance qualification.
• At least 5 years of relevant experience.
• Familiar with local market mechanism and practices
• Good working knowledge of underwriting methodology.
• Demonstrated sound judgement and initiative in working within underwriting guidelines.
• Ability to develop and foster relationships within and outside the company and interact effectively with multiple stakeholders.
• Dynamic, organized and possess good written and oral communication skills.
• Ability to work independently and collaboratively, think critically, and problem-solve.

Description

Some careers grow faster than others.

If you’re looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC Digital Business Services is a pivotal part of the Group, providing essential operational and technical support to our global businesses and helping improve customer service and efficiency. Digital Business Services combines global expertise and technology to help keep us ahead of the competition.

We are currently seeking a high calibre professional to join our team as a Senior Quantum Computing Research Scientist.

Principal Responsibilities

HSBC is accelerating its research effort on developing advanced computing methods including innovative classical, hybrid and quantum algorithms with a focus on applications within Financial Services. The successful candidate will participate in ongoing academic and business relevant research projects and set new research directions in advanced computing with the aim to advance the field and provide valuable insights and both mid-term and long-term solutions to the business.

Publication of research results in peer reviewed journals and patent submission is strongly encouraged. As well as the research focus, this role will also be involved in contributing to the strategic direction of the bank and leading collaborative engagements with government, industry and university.

This role is part of the Emerging Technologies team and will offer the candidate an incredible opportunity to collaborate and find commercially viable applications for advanced computing architectures ranging from GPU-based physics inspired solvers to state-of-the-art quantum processors. The candidate will be able to rapidly establish themselves as a quantum computing technologist in the broader domain of Financial Services.

The position will be based in Singapore.

• Lead and contribute to original research, based both on your own ideas and relevant areas of the bank that may benefit from advanced computing methods
• Forge strategic alliances with academic and industry luminaries, collaborating to solve complex computational problems tailored to intricate domain challenges
• Engage and build relationships with business units across the bank to test and implement quantum solutions to solve real world business computational challenges
• Author research publications and see them through the publication process (e.g. Quantum, APS Journals, Springer Journals, Nature Journals, etc)
• Communicate progress and disseminate results both internally and externally
• Lead / support grant proposals together with academic and business partners
• Act as a Subject Matter Expert for your area, provide knowledge sharing sessions and thought leadership

Qualifications

• PhD in Physics, Applied Mathematics, Computer Science, or related field with demonstrated quantitative background
• 2-3 years post-doctoral experience in either industry or academia
• Experience in quantum algorithm development and application in the areas of optimization, machine learning, or complex simulation
• Published research in at least one of the aforementioned topics
• Demonstrated communication of scientific results at research conferences or other colloquia
• Familiarity with quantum computers and implementation of quantum algorithms on such hardware
• Programming experience in classical and quantum algorithms. Expertise in Python quantum SDKs (qiskit, circ, etc)
• Desired Qualifications
• Familiarity with convex and nonconvex optimization
• Familiarity with tensor networks and their applications to function approximation and many-body simulation
• Programming experience with CUDA on GPUs
• Familiarity with Julia and Matlab

You’ll achieve more when you join HSBC.
www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

Video URL - External

https://www.youtube.com/embed/QCt48iqxQw8

As Head- NRI Banking, you would be responsible for the entire franchise of Retail Banking and Private Banking for NRI customers at ICICI Bank Ltd., Singapore Branch.

Business Development and Customer Service:

• Deepening presence of Bank in the Non-Resident Indian (NRI) Retail & Private Banking segment in South East Asia, within permissible guidelines
• Doing market scoping to understand the market size for the Branch, Branch penetration, and competition landscape, identifying key potential target customer problems & opportunities and accordingly designing the pitch book for each business segment.
• Laying down the strategy for each segment with milestones, building the team with right skill set and ensuring business is run in a compliant manner.
• Identifying potential synergies between different business segments and ensuring its implementation.
• Laying down marketing strategy for Retail and Private Banking business, while organizing & participating in events, within permissible guidelines
• Meeting key clients in all the business segments and meeting prospective customers along with the relationship managers
• Focus on developing & improving customer facing platforms for different business segments to ensure customer experience in satisfactory & seamless manner
• Working closely with key stakeholders in India to ensure the strategy of Branch for these business segments is aligned with broad strategy of the Bank and taking regular inputs & insights from them.
• Ensuring cost of running each business segment is kept in control and desired KPIs are met.
• Generate Remittance volume & fee through NRI customers.
• Acquisition of new accounts as per the control framework to achieve business numbers
• Manage liabilities book according to the overall business requirements.
• Manage mapped customers of Head Office for ensuring growth of the mapped portfolio as per defined framework and ensuring the quality parameters of the portfolio such as contactability, digital penetration and overall profitability of this base.
• Manage a team of Relationship Managers, Branch Manager(s), Customer Service Managers that is responsible for enhancement of new and existing customer relationships through activation, upgrade and retention.
• Manage Branch customer service for NRI customers and close service requests within defined TAT
• Work with Technology team to keep upgrading the Digital services being offered to NRI customers.

Compliance, Monitoring and Control:

• Closely working with compliance & legal department in laying down policies for different segments in line with regulatory landscape.
• Working with Heads of each business segment in laying down monitoring mechanism about doing business in line with the policies and frameworks. .
• Active review of margin calls, OCDD status, pending customer requests, customer complaints in Retail & Private Banking portfolio.
• Regular meetings with the clients to understand the service issues and taking their feedback on different matters
• Working with Team leads and internal control groups to make sure that outstanding issues are resolved in timely manner.
• Doing periodic calls with outsourced service provider to monitor performance, discuss open issues and closely working with Singapore team & service provider to ensure effective delivery to clients and internal stakeholders.
• Monitoring of Private Banking RM as per BSC for non-sales KPIs for Team & self.
• Monitor Team performance at regular intervals and providing appropriate guidance
• Ensure error-free Branch operations, consolidate operations wherever required
• Coordinating for Private Banking Singapore Booking Centre and to ensure Booking Centre oversight on Business as per Singapore regulatory requirements.
• Ensure Private Banking Booking Centre oversight on customer on-boarding, products, processes, Ongoing CDD, customer complaints etc.
• Principally responsible for overseeing the activities of outsourced service provider, Financial Crime Prevention and Monitoring Group (“FCPRMG”) team for to counter the risks of the Branch’s involvement in money laundering, terrorism financing, weapons proliferation and sanctions evasion, bribery, and corruption.
• Review the policies and procedures related to different business segments and monitor the adherence to the same by the team.
• Ensuring fair to customer principle during product design and delivery, including sales and transactions processing and post-sale handling and adherence to policies and procedures for complaint handling fairly, timely and dealing with customers in a fair manner.
• Coordinate and support all the internal and external audits and also follow all the relevant regulatory guidelines.
• Regular review & updation of PAC notes related to business operations.
• Ensure all documents like CDD, FFF etc. are updated in a timely manner.
• Ensure proper and timely revert & closure of internal and external audit requirements.
• Ensuring that team get periodic training and have requisite mandatory certifications especially for the Private Banking Business.

Requirements:

• Work experience of 8+ years in a banking set up, preferably in the retail and private banking space
• Understanding of India banking and regulatory landscape and macroenvironment
• Understanding of Indian clients and customers, related products and services.
• Knowledge of financial markets and products such as Deposits, Remittances, Loans, Mutual Funds, FX, Bonds, etc.

• Assist Sr. Manager in guiding co-workers in P&C UW Broking
• To contribute and achieve profitability and growth for P&C business
• Assist in the management of existing P&C portfolio and developing new business portfolio
• Underwrite and determine an acceptable pricing and terms, within underwriting authority on all P&C business
• Assess risk and determine the coverage position
• Assess quantum analysis and legal liability assessment where appropriate while ensuring that company's policy, procedures, the assigned authority limits and regulatory requirements are adhered to at all times.
• Relationship management with broking intermediaries or direct clients on renewal of existing accounts and maximizing revenue
• Other duties assigned

Requirement:

• Degree/Professional Insurance qualification.
• At least 7 years of relevant experience.
• Familiar with local market mechanism and practices
• Good working knowledge of underwriting methodology.
• Demonstrated sound judgement and initiative in working within underwriting guidelines.
• Ability to develop and foster relationships within and outside the company and interact effectively with multiple stakeholders.
• Dynamic, organized and possess good written and oral communication skills.
• Ability to work independently and collaboratively, think critically, and problem-solve.

Job Description & Requirements

Roles & Responsibilities

Principal Accountabilities:-

1. Lead and coordinate Special Projects such as:-

a. To enhance the service quality of the Japanese Business;

b. To establish customer benefit services with vendors;

c. To introduce Japanese hospitality and culture to our employees, distribution channel, clients and society.

2. Report in Japanese regularly to our Head Office in Tokyo.

3. Provide customer service in Japanese to Japanese clients on their inquiries, requests, complaints and claims matters.

4. Provide Japanese language support to staff in other departments, where appropriate.

5. Provide administrative support.

6. Plan and organize visitations to clients (new business/renewal/claims happenings).

7. Develop good relationship with clients to maintain and enhance existing clients’ business.

8. Plan renewal strategies for Japanese corporate clients.

9. Prepare underwriting quotations to clients in accordance with the Company’s underwriting guidelines.

10. Prepare referral form, issue Cover Notes and collect of premiums.

11. Maintain clients’ details and information.

Job Requirements:-

1. Minimum Degree Holder qualification;

2. At least 3 years of experience in General Insurance industry;

3. Fluent in written and spoken English and Japanese for handling local and Japanese clients;

4. Good understanding of doing Japanese business;

5. Possess good interpersonal and communication skills;

6. Able to multi-task, and is a team player, conscientious, tactful and willing to learn new skills;

7. Organized and has the ability to work under pressure;

8. Able to work independently and interact with different levels of customers;

Good working knowledge of Microsoft Office application.

Job Description & Requirements

Roles & Responsibilities

Principal Accountabilities:-

1. Lead and in-charge the Special Projects such as:-

a. To enhance the service quality of the Japanese Business;

b. To establish customer benefit services with vendors;

c. To introduce Japanese hospitality and culture to our employees, distribution channel, clients and society.

2. Report in Japanese regularly to our Head Office in Tokyo.

3. Underwrites and specialize in Marine Hull and other general insurance classes.

4. Provide customer service in Japanese to Japanese clients on their inquiries, requests, complaints and claims matters.

5. Provide Japanese language support to staff in other departments, where appropriate.

6. Provide administrative support.

7. Plan and organize visitations to clients (new business/renewal/claims happenings).

8. Develop good relationship with clients to maintain and enhance existing clients’ business.

9. Plan renewal strategies for Japanese corporate clients.

10. Prepare underwriting quotations to clients in accordance with the Company’s underwriting guidelines.

11. Prepare referral form, issue Cover Notes and collect of premiums.

12. Maintain clients’ details and information.

Job Requirements:-

1. Minimum Degree Holder qualification;

2. At least 10 years of experience in General Insurance industry;

3. Fluent in written and spoken English and Japanese for handling local and Japanese clients;

4. Good understanding of doing Japanese business;

5. Possess good interpersonal and communication skills;

6. Able to multi-task, and is a team player, conscientious, tactful and willing to learn new skills;

7. Organized and has the ability to work under pressure;

8. Able to work independently and interact with different levels of customers;

Good working knowledge of Microsoft Office application.