Our client, a leading bank in Asia, is currently seeking a dedicated Client Service Manager to join their team.

about the role

• Act as a liaison between customers and the bank, ensuring a seamless communication channel for addressing concerns and resolving issues.
• Engage with customers to gather feedback, understand their experiences, and identify areas for improvement in service delivery and quality assurance.
• Develop and implement effective service recovery strategies to address customer complaints and dissatisfaction promptly.
• Create and maintain a system for tracking and analyzing customer complaints, identifying root causes, and implementing corrective actions to prevent recurrence.

skills and experience required

• Minimum degree in any discipline.
• At least 3 years of experience in service recovery / quality assurance would be advantageous.
• Strong analytical and problem-solving abilities.

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

Job Description:

- Provide accurate and timely processing of bills and charges, deposit

- Financial counseling to all patients.

Requirements

- Min N/O Levels / Diploma in any discipline

- Prior work experience in customer service

- Able to start ASAP

- Able to commit for 1 year or longer

If interested, please email me at [email protected]

➖

Alex Goh Hock Leong

(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

[email protected]

Our client is a reputable international bank with a significant presence in Asia, currently seeking a Senior Investment Specialist to support their business expansion.

about the job:

• Conduct in-depth financial analysis and market research to identify investment opportunities and risks.
• Formulate comprehensive investment strategies based on clients' financial objectives and market conditions.
• Construct and manage investment portfolios, ensuring alignment with clients' investment objectives and risk profiles.
• Monitor portfolio performance, conduct periodic reviews and make adjustments as needed to optimize returns and manage risk.
• Stay abreast of market trends, economic indicators, and geopolitical developments to inform investment decisions.

skills and experience required:

• Bachelor's Degree in Finance, Banking, Business Studies, or a related field, or equivalent professional certification (e.g. CFA).
• At least 5 years experience as an Investment Advisor with a focus on high net worth clients.
• Strong knowledge of global financial markets, investment products, and portfolio management.
• Ability to work collaboratively in a team-oriented environment.

*We regret to inform you that only shortlisted applicants will be notified.*

To apply online, please use the 'apply' function. Alternatively, you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

Our client is a well-established financial institution that offers a diverse range of banking services to its clients. The bank is committed to providing excellent customer service and maintaining high standards of professionalism and integrity.

about the job

• Develop and maintain strong relationships with corporate clients involving credit facilities, trade finance, cash management, and other corporate banking services understanding their needs and objectives.
• Identify opportunities to cross-sell and upsell banking products to existing clients, maximising revenue generation.
• Analyse client financials, assess risk, and propose appropriate banking products and services to meet their needs.
• Preparing credit proposals, coordinating with other departments for approvals and undertaking credit monitoring & asset reviews of the portfolio.
• Executing transactions in a timely and efficient manner in line with customer expectations.

skills and experience required

• Bachelor's degree or higher, preferably in Business or a related discipline.
• At least 5 years of relevant experience in corporate banking.
• Strong business acumen and market awareness, with the ability to identify and capitalize on business opportunities.

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

Job Description:

- Processing of AP invoices related to new building purchases and cover for backlogs for AP invoices

- Updating of Fixed Assets Register for assets transfer/disposal/addition

Requirement:

-Minimum Diploma/ NITEC

-Prior accounts / finance experience

-Able to start ASAP

-Fully vaccinated with Tdap, MMR, Varicella and Covid

If interested, please email me at [email protected]

➖

Alex Goh Hock Leong

(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

[email protected]

The Opportunity

• This is an exciting opportunity to work for one of the leading banks in Singapore
• It is an opportunity for an experienced QlikView/Qlik Sense Developer to join their team
• This will start off as a 6 months contract

The Job

• Understand, interpret and execute new SFS service offerings/policies into strategic and effective operational process(s)
• Support design of standard and customised solutions within SFS product suite
• Coordinate with business users/stakeholders to gather necessary elements for successful implementation of SFS initiative(s)
• Design and develop dashboards and analytics in QlikView/Qlik Sense for data and reporting
• Develop scripts to build model to support key performance indicators and time comparison
• Develop dashboards with detail drilldowns, threshold gauges, alerting mechanisms and populate report
• Ensure documentation of processes, analytics design, measure definitions, data integration, and development
• Be responsible for test planning, creation, execution (i.e. UAT), defects management and regular status reporting
• Provide post-production support (i.e. manage and report on initiative activities and identify issues affecting the performance outcomes of initiative to key stakeholders)
• Locate and define new process improvement opportunities
• Support continuous training for any SFS initiative(s) or developments

The Talent

• Degree holder with minimum 4 years of professional experience with demonstrated track records of delivering end-to-end data and/or digital transformation solutions at industrial standard
• Design and develop dashboards and analytics in QlikView/Qlik Sense for data and reporting is required
• Good SQL knowledge
• Stakeholder management & training
• To Build industry standard prototype design
• Translating business requirements to technical terms like Data Mapping
• Support BAU activities such as enhancements, troubleshooting and production releases
• Excellent problem-solving, strategic thinking, written, presentation and communication skills
• Analytical and able to think out-of-the-box
• Ability to multi-task and work in a fast-paced dynamic environment

Next Steps

• Drop your resume and contact us to follow-up, or send your resume to [email protected]
• Email Topic: Apply QlikView/Qlik Sense Developer
• Only shortlisted candidates will be contacted

Cecilia Sim Xin Yang

Personnel Registration No. R22105099

EA Licence No.91C2918

The Job:

• Prepare customer invoice and ensure timely billing
• Investigate and resolve customer queries, including resolving collection and payment discrepancies
• Monitor AR aging report and follow up with a collection for non-payments, delayed payments, and other irregularities
• Coordinate with the departments to resolve billing or invoicing discrepancies
• Prepare AR-related schedules/reports
• Monthly Bank Reconciliation
• Involve in month-end and financial year-end closing on AR matters
• Support statutory and internal audit
• Perform account reconciliations and collections
• Handle any ad-hoc assignments as required.

The Requirements:

• Min Diploma/ Degree Holder with 3-5 years of relevant working experience
• Proficient in MS Office
• Good communication and interpersonal skills

SALARY RANGE: $3,500 to $4,000

Interested applicants can send their detailed resumes to [email protected] or call JANE @ 6735 1955.

CEI:R1104482

JANE LUI JIE'EN

Our client is a well-established financial institution that offers a diverse range of banking services to its clients. The bank is committed to providing excellent customer service and maintaining high standards of professionalism and integrity.

about the job

• Monitor and analyze customer transactions for unusual or suspicious activity.
• Conduct investigations into flagged transactions, analyzing customer account activity and associated documentation.
• Assist in the development, implementation, and maintenance of AML policies and procedures.
• Collaborate with other departments, such as risk management, legal and internal audit, to address AML-related issues and concerns.
• Maintain accurate and organized records of AML activities, investigations, and reports.
• Stay updated on changes in AML laws and regulations and ensure the bank's policies are in compliance.

skills and experience required

• Bachelor's degree in Finance / Banking / Business Studies.
• At least 1 year of AML experience.
• Knowledge of AML laws, regulations and industry best practices.

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

The Opportunity

• This is an exciting opportunity to work for one of the leading banks in Singapore
• It is an opportunity for an experienced Data Analyst - QlikView/Qlik Sense to join their team
• This will start off as a 6 months contract

The Job

• Understand, interpret and execute new SFS service offerings/policies into strategic and effective operational process(s)
• Support design of standard and customised solutions within SFS product suite
• Coordinate with business users/stakeholders to gather necessary elements for successful implementation of SFS initiative(s)
• Design and develop dashboards and analytics in QlikView/Qlik Sense for data and reporting
• Develop scripts to build model to support key performance indicators and time comparison
• Develop dashboards with detail drilldowns, threshold gauges, alerting mechanisms and populate report
• Ensure documentation of processes, analytics design, measure definitions, data integration, and development
• Be responsible for test planning, creation, execution (i.e. UAT), defects management and regular status reporting
• Provide post-production support (i.e. manage and report on initiative activities and identify issues affecting the performance outcomes of initiative to key stakeholders)
• Locate and define new process improvement opportunities
• Support continuous training for any SFS initiative(s) or developments

The Talent

• Degree holder with minimum 4 years of professional experience with demonstrated track records of delivering end-to-end data and/or digital transformation solutions at industrial standard
• Design and develop dashboards and analytics in QlikView/Qlik Sense for data and reporting is required
• Good SQL knowledge
• Stakeholder management & training
• To Build industry standard prototype design
• Translating business requirements to technical terms like Data Mapping
• Support BAU activities such as enhancements, troubleshooting and production releases
• Excellent problem-solving, strategic thinking, written, presentation and communication skills
• Analytical and able to think out-of-the-box
• Ability to multi-task and work in a fast-paced dynamic environment

Next Steps

• Drop your resume and contact us to follow-up, or send your resume to [email protected]
• Email Topic: Apply Data Analyst - QlikView/Qlik Sense
• Only shortlisted candidates will be contacted

Cecilia Sim Xin Yang

Personnel Registration No. R22105099

EA Licence No.91C2918

Our client, a prominent bank in Asia, is currently seeking individuals to join their team as Business Development Manager.

about the role

As a Business Development Manager, you will play a crucial part in:

• Selling a diverse range of banking products and services, catering to the financial requirements of SMEs.
• Identifying and acquiring new borrowing accounts through outreach initiatives and referrals.
• Offering financial solutions to effectively address the needs of SME clients.
• Building strong sales networks with both internal and external business partners, such as Relationship Managers, Property Agents, and Brokers.
• Ensuring proper adherence to the Bank's internal policies, business processes, and regulatory requirements while maintaining high standards in advisory procedures and documentation.

skills and experience required

• Minimum diploma in any discipline
• Minimum 1 year of b2b sales experience will be advantageous
• Good working attitude, highly motivated and result oriented

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716