Ranked top 20 most attractive employers in Singapore - The Straits Times Singapore's Best Employers 2024.

We are looking for a Manager for our Procurement team. The candidate should have good knowledge of public procurement policies and guidelines. The candidate will lead a small team to support stakeholders in all aspects of the end to end procurement cycle.

Job Responsibilities

• Review of documents prior to publication of quotation/tender (ITQ/ITT)
• Review and provide feedback on Quotation & Tender Evaluation Reports
• Review and approval of awards
• Assist and provide advice/guidance to stakeholders and leading team members to resolve matters with stakeholders
• Manage the tendering and quotation documents/processes to ensure compliance with procurement policies and guidelines
• Continuous review of policies and procedures in areas pertaining to procurement to ensure compliance with applicable regulations; and to roll out new guidelines/advisory
• Supervise, guide and motivate colleagues in the procurement team
• Conduct training sessions for Schools and Departments
• Involvement in procurement development projects to enhance procurement process efficacy
• Identify opportunities for process improvements
• Any other procurement related functions and initiatives

Job Requirements

• Minimum 5 years of experience in public procurement
• A resourceful team player who has demonstrated ability to work independently in a fast pace environment
• Possess good analytical and problem solving skills to address cross functional work issues
• Good verbal and written communication
• Proficiency in Microsoft Word, Excel and Powerpoint
• Hands on experience with procurement platform, GeBIZ, and Cumulus (Workday) system will be added advantage

Successful candidate will be offered a 2-year contract in the first instance.

Monday - Friday, 8.30am – 6pm

Job Duties:

• Perform the Goods Receiving Officer role in New Finance System (NFS). This includes processing payments for Purchase Order (PO) items
• Coordinate and raise service requests for procurement
• Manage and monitor POs (incl. raising and closing POs) for the Financial Year (FY)
• Collect monthly carpark charges from officers
• Facilitate monthly routine checks (i.e., check payroll and claims reports and carpark charges report)
• Process telecommuting subsidies to new officers
• Raise journals to process refunds or reimbursements

Requirements:

• Minimum 2 years of relevant finance operations experience
• Knowledge of Government financial systems (i.e., NFS and GeBiz) will be an advantage
• Team player with good interpersonal and communication skills

Please contact Terence at +65 9645 4048 your resume directly for fast response.

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tac and the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

Etiqa Insurance Singapore is looking for a dynamic individual to join our team. Do you have what it takes?

Are you:

• Passionate about working with people?
• A creative thinker with a positive attitude & outlook?
• A strong dynamic communicator able to collaborate effectively?
• Willing to learn, adapt & grow in a fast paced work environment?

WANT TO MAKE A DIFFERENCE?

This exciting proposition allows you to work with Etiqa, a leader in the insurance sector, optimizing your unique skill set, and getting onboard our journey towards “Making The World A Better Place”.

Key Responsibilities:

Team Leadership:

• Manage telesales representatives by providing guidance, training, and support to help them improve productivity and achieve company’s sales goals.
• Create and maintain a positive and motivating work environment that encourages team collaboration and individual growth.
• Lead by example through active participation in sales calls and customer interactions.
• Understand team members’ sentiment to score high on employee happiness, or improve matters if their experience scores leave something to be desired.
• Recruit high potential team members and ensure they are well-equipped to meet their targets.

Sales Management:

• Take ownership in leads assignment, leads generation.
• Develop and implement effective sales strategies and campaigns.
• Analyse sales data and metrics to identify trends, opportunities, and areas to establish competitive edge.
• Oversee budget, ensuring effective allocation of resources and adherence to financial targets.
• Monitor and evaluate telesales calls to ensure quality standards are met and provide feedback to improve performance.
• Responsible in generating management reports, team’s commission statement.
• Identify opportunities for process enhancements, best practices and innovative techniques to increase productivity and success rates.
• Ensure compliance with relevant laws, regulations, and company policies during telesales activities.

Customer Interaction and Issue Resolution:

• Handle escalated customer inquiries and complaints in a professional manner.
• Ensure exceptional customer service delivery and maintain high customer satisfaction levels.

Training and Development:

• Mentor team members on closing techniques, product knowledge, and company policies.
• Define training needs and measure training effectiveness.
• Hands-on in developing and fine-tuning sales scripts.

Collaboration:

• Work closely with product marketing, sales, and other departments to ensure telesales efforts are integrated with broader company strategies and initiatives.
• Provide customers feedback to CX team and management for solutions and identify improvement initiatives.
• Ad-hoc participation in roadshows to close sales on-site as and when required.

Requirements:

• 7+ year’s telesales experience in general insurance with at least 3 years in a managerial or team lead position.
• Proven track record in achieving sales targets in a telesales environment and experience in developing telesales strategies.
• Experience in employing various closing techniques, effective scripts writing to move leads/opportunities toward making a sale.
• Strategic thinker with excellent organisation skills.
• Ability to thrive in a fast-paced, dynamic environment and agile to meet changing market conditions.
• Excellent managerial skills with a knack for building rapport and influencing others.
• Experienced in articulating system requirements/enhancement, automation such as CRM, telemarketing software, and other relevant technologies.
• Experienced in driving telesales process enhancement and/or transformation initiatives is an advantage.
• Analytical mind-set with the ability to interpret sales data and make data-driven decisions.
• Bachelor degree in Business, Sales, or a related field.
• Certified with BCP and PGI is a must.

Etiqa Insurance Singapore is looking for a dynamic individual to join our team. Do you have what it takes?

Are you:

• Passionate about working with people?
• A creative thinker with a positive attitude & outlook?
• A strong dynamic communicator able to collaborate effectively?
• Willing to learn, adapt & grow in a fast paced work environment?

WANT TO MAKE A DIFFERENCE?

This exciting proposition allows you to work with Etiqa, a leader in the insurance sector, optimizing your unique skill set, and getting onboard our journey towards “Making The World A Better Place”.

SCOPE OVERVIEW

• Responsible for underwriting new and existing Marine Cargo, Marine Hull and Freight Forwarders/Bailees Liability to achieve profitability
• Develop and grow marine portfolio by generating new business within guideline and delegated authority
• Responsible for managing relationship with intermediaries/partners to achieve the company goals
• Established clients/broker relationships
• Familiar with marine clauses, terms and conditions
• Demonstrates analytical skills, effective communication, negotiation and interpersonal skills
• Provide training to clients/intermediaries on on-line policy issuance
• Ability to provide technical advice to clients/intermediaries/internal stakeholders
• Presentation/training to intermediaries and internal stakeholders
• Able to work independently
• A team player
• Adhere to Underwriting guidelines, Compliance and Risk Management
• Provide guidance and coaching to support staff
• Meticulous, have an eye on details
• Self-motivated, disciplined

REQUIREMENTS

• Minimum 5 years’ experience handling Marine Cargo/Marine Hull/Freight Forwarders/Bailees Liability
• Knowledge of Marine insurance processes and policy wordings would be advantageous
• Proficient in MS Words, Excel, Powerpoint
• Possess at least the certificate in General Insurance (CGI) or any other equivalent qualifications ie AAII, ACII

Responsibility

• Analyze and handle Motor insurance claims within turnaround time
• Adopt proactive approach to evaluate and negotiate the resolution of claims, while mitigating damages to achieve cost-effective claim outcomes
• Obtain reserving, settlement and payment authority in accordance with authority level
• Resolve claims settlement disputes using various mechanism such as arbitration and mediation (if any)
• Manage appeal process for rejected claims
• Detect potential fraudulent claims
• Manage customer communications on claims matter
• Conduct regular files review and reserve monitoring
• Exercise good claims management to achieve target claims result

Requirement

• At least Diploma and above
• Possess BCP, PGI and ComGI
• At least 1 year of relevant claims assessment experience
• At least 5 years of relevant claims assessment experience (for Senior Position)
• Proficient in Microsoft Office
• Team Player
• Good communication, problem-solving, analytical and negotiation skills

Responsibility

• Manage endorsement, cancellation, and renewal process within department’s service turnaround time
• Underwrite and provide Foreign Worker Bonds’ quotation
• Monitor renewal business to ensure high renewal retention
• Provides ongoing service support and engage customer on a regular basis to maintain relationships
• Support Customer Care Counter duties which include attending to phone call, emails, walk-in and process credit card transaction

Requirement

• Diploma and above with 3 – 5 years of related experience
• Possess Certificate in General Insurance and Certificate in Health Insurance
• Strong interpersonal, negotiating and presentation skills
• Able to work effectively and under pressure
• Result-oriented and self-driven
• Ability to work independently and as a team

Work Days/Hours: Mon - Fri; 9am - 6pm

Work Location: Eunos

Job Summary:

Reporting to Lead, Manpower Development, your main roles are to assist and support in the administrative matters and ad-hoc duties as assigned.

Job Duties:

• Assist in administrative work and data entry
• Assist in data, budgeting, tracking reports
• Assist in interview scheduling for new representatives’ allowance applications
• Perform any other ad-hoc duties as assigned
• Support the Recruitment Managers on the month-to-month execution of the career seminar events that includes, but not limited to:
• Designing of the event EDM
• Sourcing of vendors
• Liaise with speakers and or vendors on set up requirements for the event
• Assist in planning of the event
• Any other duties as assigned
• Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.
• Highlights any potential concerns /risks and proactively shares best risk management practices.

Requirements:

• Sociable, driven and meticulous personality
• Good team player with excellent interpersonal and communication skills
• Proficient in Microsoft Excel/Word/PowerPoint is a major advantage
• High level of integrity, takes accountability of work and good attitude over team work

Please contact Terence at +65 9645 4048 your resume directly for fast response.

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tac and the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

At OCBC, we are constantly on the lookout for exceptional individuals to join our team. We promote a culture of openness, teamwork, and fairness. Most importantly, we invest in our people through our programmes that develop them on both professional and personal levels. Besides attractive remuneration packages, we offer non-financial benefits and opportunities to develop your potential within OCBC Group’s global network of subsidiaries and offices. If you have passion, drive and will to succeed, rise to the challenge today!

The incumbent is responsible for project delivery, provide deep coaching to instil the project management / agile principles and values to ensure consistent practices are communicated across teams.

Key Roles & Responsibilities

Project Management:

• Establish project plans, resources, budgets and time frames, and assign tasks
• Identify, track and communicate project progress, milestones, deliverables changes and dependencies within the schedule, costs, issues and risks
• Manage team’s performance of project tasks, provide technical advice and guidance, schedule assignments and training for development, prepare performance appraisals
• Coordinate project activities across multiple teams in a matrix organization
• Secure acceptance and approval of deliverables or revisions to the project from the project sponsor and stakeholders
• Ensure work deliverables are in compliance with bank policies and regulatory requirements.
• Plan for and oversee preparation of documentation of each project phase (business requirements, functional specification, project plan, test strategy, test plan, etc), training and support in new/modified applications.
• Plan and conduct the Project Steering Committee Meetings for regular updates to Project Sponsors and Key Senior Stakeholders
  Domain Knowledge:
• Knowledge in Securities Domain – At least one of these areas – Trading Platform - Order Management, Execution Management, Post Trade Systems and Data Management is essential.
• Experience in handling Datawarehouse (EDW) and/ or Hadoop related Projects is essential.
• Understanding of technical aspects of system integration in a mix technology environment.

Requirements

• Tertiary education required – University Degree in Computer Science or Equivalent.
• Over 10 years in project management in IT bank delivering projects exceeding S$ 1 mil
• Over 5 years in Program / Large Project Management
• Certification or formal training PMP, CSM, CPO, SAFe in project management is an advantage.
• Self-starting with strong leadership and team building skills
• Effective Communication and Presentation skills
• Ability to resolve complex problems creatively
• Experience in managing senior stakeholders
• Good financial literacy to be able to manage Project Budget effectively
• Effective Problem solving and Conflict Resolution capabilities

Other Attributes:

• Strong knowledge and proficiency in APAC Equities & Futures market & Knowledge in Derivatives, FX and Fixed Income are highly preferred.
• Implemented Projects or Experience in Oracle, PL SQL database platforms, MQ, JBOSS and Control M

Principal Responsibilities:

• Develop and manage a Premier customer base, building long-term relationships with an assigned portfolio of clients.
• Oversee the total wealth of clients, matching financial and investment product solutions to their needs.
• Demonstrate a genuine interest in customers, helping them achieve their financial goals.
• Collaborate with Product Specialists to provide advanced technical support and address multiple client needs.
• Promote Premier services to potential clients, explore their needs, and refer them to relevant business units when necessary.

Requirements:

• University-level education, preferably in finance, business, or a related field.
• >4 years of experience in a client-facing environment within banking with strong relationship-building skills.
• Proven sales ability with a customer-centric approach and excellent communication and interpersonal skills.
• A strong understanding of financial markets and a genuine interest in staying informed.
• A mature, independent mindset with the ability to perform effectively under pressure.
• Relevant CMFAS cartificates

To apply online please use the apply function
(EA: 94C3609/ R21103354)

Job Opportunity: Senior Associate Fund Finance

Location: Singapore

Our client is an established and blue-chip PE/investment firm. It invests in private equity funds, with a focus on the development and innovation of new investment platforms and products to make private equity (“PE”) accessible to a broader group of investors.

Key Responsibilities:

• Finance: Good knowledge of Fund accounting with a focus on private equity. Well versed in accounting principles (IFRS), finance and statutory accounts preparation. Knowledge of tax which include corporate income tax, GST, transfer pricing, FATCA/CRS.
• Attention to Details: Good sense of governance and controls principles.
• Stakeholder management: This role requires a proactive individual who can work alongside the team, drive operational excellence, and foster a collaborative environment. This role work closely with the investment team to engage private equity fund managers to gather necessary information and resolve any due diligence-related issues.

Qualifications:

• Education: Bachelor’s degree or higher in a relevant field.
• Experience: Minimum of 3-5 years of experience in Fund Finance, with a focus on private equity funds.
• Skills: Good understanding of private equity fund structures, investment strategies, and operational processes, particularly those of managers in Europe and North America. Technical understanding of cyber and information security controls is preferred. Additional knowledge of private credit funds is a plus but not a must.

Application Process:

Interested candidates should submit their resume to ShereenTan at [email protected]. Only shortlisted candidates will be contacted.

License No: R1107874

Registration No: 24S2395

ABOUT GOLDMAN SACHS

At Goldman Sachs, we connect people, capital and ideas to help solve problems for our clients. We are a leading global financial services firm providing investment banking, securities and investment management services to a substantial and diversified client base that includes corporations, financial institutions, governments and individuals

ABOUT OUR ROLES

Asset Servicing is a Global Markets Operations business unit responsible for the management of Voluntary Income and Corporate Actions events across the globe for both equity and fixed income products. Areas of focus include event creation, reconciliation, instruction, entitlement distribution, and dedicated client service. The Asset Servicing role requires a professional with deep Operational expertise and proven experience in managing and developing complex and high-risk functions.

A successful candidate would focus on the day-to-day oversight of a regional team, collaborating with other groups across the globe, and with the opportunity to work cross-function. There is a wealth of knowledge to be gained from the diversity of the markets, events and products covered by Asset Servicing on a day-to-day basis, along with a unique opportunity to interact heavily with various businesses and operational units across the firm.

SKILLS & EXPERIENCE WE’RE LOOKING FOR

We are searching for an experienced Operations professional to join the Prime Services Operations unit in one of several global locations as an Asset Servicing Associate. Responsibilities include:

Communications – Demonstrate great interpersonal skills and ability to develop strong relationships with key stakeholders

• Articulate issues clearly and communicate effectively with all levels of the organization (analyst to managing director)
• Influence others and express alternative views and rationale for a course of action
• Listen well and be receptive to others’ ideas and suggestions, encouraging open and collaborative dialogue among team members

Functional & Technical Expertise – Leverage deep technical expertise to resolve challenging issues

• Possess robust industry and market trend knowledge and experience, and take initiative to broaden skill set
• Exhibit strong analytical skills with an ability to understand complex workflows and become the go-to expert within stakeholder community
• Deliver day-to-day issue resolution through effective time management, prioritization and multi-tasking

Innovation – Contribute to the definition, review, and execution of Global Asset Servicing Strategy

• Enhance the control environment through business intelligence-related initiatives to increase scalability, adapt to regulatory changes, and deliver creative solutions to clients
• Identify and deliver functional enhancements in processes and/or core tools and technologies that will improve divisional leverage
• Demonstrate ability to identify and leverage solutions used by other teams, and foster a culture of innovation in which the more junior population is encouraged to seek creative solutions

Client Focus – Deliver consistent client service through partnerships with other teams and divisions

• Effectively handle challenging requests, and build trusting, long-term relationships with clients
• Appreciate key client strategies and proactively manage and articulate the impact on the team and function using BI/analytics and empirical data

Risk Management – Partner with regional management team to provide effective oversight of key Asset Servicing Functions

• Challenge existing risk and control framework and the status quo to further reinforce the control environment
• Proven ability to effectively manage operational risks and develop control enhancements
• Contribute to and drive technical and operating environment risk review
• Provide guidance and advice from a risk and control perspective to ensure the proper remediation of risk arising from new products, business, migrations, etc.

Management, Leadership & Culture

• Partner with a Vice President to build a resilient and motivated team by promoting diverse perspectives, providing transparent feedback, and offering career coaching
• Assume accountability and ownership of complex situations, offering own expertise to influence outcomes

PREFERRED QUALIFICATIONS

• Minimum of 4 years experience with Asset Servicing in a global market or another securities-related function
• Sees the big picture and keeps current with emerging business, economic and market trends
• Works intensely towards extremely challenging goals and persists in the face of obstacles and setbacks
• Strong team player who collaborates readily with others within and across teams
• Encourages other team members to participate and contribute, and acknowledges others' contributions
• Forward-thinker who anticipates questions, plans for contingencies, and identifies clear objectives
• Improves current processes and develops creative solutions that are grounded in reality and have practical value
• Influences outcomes by taking a position on issues and presenting sound, persuasive rationale for ideas

We’re committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: https://www.goldmansachs.com/careers/footer/disability-statement.html

© The Goldman Sachs Group, Inc., 2020. All rights reserved.

Job Purpose:

This is a 6 months contract role. The job purpose of the Junior Operations Analyst role is to provide support to the Head of Operations in the department daily operations. Undertake designated activities within the department to ensure service standards are achieved and risks managed. Be responsible for carrying out a range of demanding clerical, reconciling, data administration and control / monitoring services and duties, in order to ensure timely delivery of a quality service to clients, other Bank ABC units and departments in line with agreed service standards and within budgets.

Main Responsibilities:

· Primary person to support Head of Operations to respond to client instructions, internal stakeholders and Bahrain processing team for transactions relating to trade finance, bilateral and syndicated loans, remittances, Money Market deposits and other Treasury products.

· As directed, support/undertake the timely and accurate delivery of all requested tasks and initiatives as part of the daily operational work assigned by the HOD.

· Ensure customer satisfaction and provide professional customer support.

· Ensure that the work processed by self and the team adheres to all specified Bank processes, procedures, standards, and relevant external requirements.

· Identify and suggest improvements to new and existing processes / procedures / systems and the way in which the team operates to improve service quality and process efficiency.

· Maintain up-to-date awareness of market conditions, bank products and services to ensure that best practice is adopted where required.

· Participate in the evaluation and implementation of new or upgrades to existing IT systems and new products including the performance of robust user testing in accordance with bank standards.

· Prepare periodical reports and escalating irregularities to management and other regulating units/parties.

· Provide back-up cover for other colleagues absent due to sickness, training, annual leave etc.

· Recommend and implement changes to the way in which the team operates to improve service quality and process efficiency.

· Respond to a range of demanding enquiries, clarifying customers and other departments/units understanding of the information being given.

· Undertake duties at a similar or higher level as required.

· Undertake delivery of designated activities in order to provide an effective service to other departments/units in accordance with agreed service standards.

· When required support line management with the implementation of changes in own work area.

Job Requirement:

Knowledge

· Good understanding of the risks and attributes of the Group’s key products, services, operations, and technology gained from hands on experience in operational roles.

· Strong knowledge of MAS regulatory requirements for the Branches products, services and operations.

· Self / Work Organization: Knows how to prioritize tasks and diarize effectively to achieve deadlines. When appropriate co-ordinates and allocates tasks, ensuring full and effective use of resources available.

· Keyboard / Software Applications: Has a thorough understanding of Microsoft Office software including Visio and systems appropriate to the role and can input and extract information to provide a variety of reports.

Education / Certifications

· Bachelor Degree in one of the following fields Finance, Banking, Accounting, Business or Risk Management

Experience

· Minimum 3 - 6 years banking experience in Commercial Banking (Trade, Loans, Treasury)

Personal Attributes

· Fluent English (spoken and written)

· Oral Communication: Uses clear, concise and jargon-free speech to explain products/services/procedures and resolve problems. Uses effective telephone manner with customer/colleagues.

· Written Communication: Produces written responses to enquiries using appropriate wording. Produces clear and accurate written material.

· Perceives changes as opportunities to learn and not threats.

· Sees change from the perspective of the customer.

· Team Player and Self-motivated who gains and develops skills set to meet challenging requirements.

· Excellent organizational skills and ability to work under pressure with strong time management and minimum supervision.

· Flexible and positive approach to work, ‘can do’ attitude and ability to think beyond what is being requested.

Job Responsibilities

• Support IT Project Managers to perform due diligence on third-party service engagement following prevailing Third-Party Risk Management framework for new and existing service engagements.
• Support vendor onboarding and contract engagement processes including to perform service classification, risk assessment and materiality check etc.
• Maintain central contract register and contract repository for the entire IT organization.
• Understand the company’s local and Head Office rules, and local regulatory requirements (e.g. PDPA, MAS Outsourcing Guidelines etc) on vendor engagement and service outsourcing to ensure all due diligent checks are performed.
• Liaise with stakeholders, including vendors, IT Project Managers and Legal & Compliance Department, to review the clauses in new contracts to ensure all the clauses, including both legal and commercial terms, are acceptable.
• Play the role of contract owner to onboard and manage the contracts of onshore and offshore vendors with multiple sub-contracts.
• Establish procurement process and guidelines for IT Department, including RFP and tendering process.
• Establish rate card for standard goods and services as a benchmark for IT organization.
• Perform analysis on procurement pattern base on procurement history and contract register to seek benefit from vendor consolidation.
• Understand vision and strategies of IT Management to plan and implement initiatives accordingly.
• Propose and develop processes for new initiatives and operationalize them.
• Promote centralization initiatives across different teams within the Asia Pacific region to optimize resource utilization and improve process efficiency.

Job Requirements

• Bachelor's degree in a relevant field such as Information Technology, Business Administration, Law, Finance, or Procurement Management with minimally 7-10 years of working experience. Diploma with strong working relevant experience would be considered.
• Experience in working as centralized contract and outsourcing risk management function for mid-large-scale institution is essential. Financial Institution will be an added advantage.
• Understanding of contract management processes and generic contract terms and interpretations. Professional certification in fields of Contract Management, Procurement, and/or Vendor Management will be an advantage.
• Working experience in handling contract and outsourcing risk management in Financial Institution is not mandatory but will be advantageous.
• Experience in handling contracts for overseas branches is good to have.
• Understanding of Asia Pacific countries’ PDPA requirements and MAS’s guideline pertaining to Outsourcing, Technology Risk Management, Third Party Risk etc will have added advantage.
• Good communication and stakeholder management skills.
• Able to provide guidance and mentor junior staff.
• Independent self-starter as well as a great team player.
• Work location: One@ChangiCity

Job Purpose

To provide transaction support to the Relationship Managers

Job Responsibilities

1.1 Transaction support to Relationship Managers:

• Provide execution support to all transactions booked in Singapore by taking ownership of the loan booking process from end-to-end including coordinating with clients, internal and external parties.
• Help Relationship Managers with pre-deal work like maintaining deal pipeline, computing deal profitability, preparing account plan and call reports.
• Independently manage relationships and transactions for clients in Frontier Markets.
• Provide proactive support on account maintenance activities like documentation, reporting etc by engaging and collaborating with the client and internal stakeholder including Credit, Legal and Compliance and relevant ops teams as required to ensure the clients expectations are met or exceeded.
• Other - help with account openings, NDA signing, documentation, co-ordination of deposit placements, loan disbursements & loan maintenance including upkeeping of changes to customers’ administrative documents.

1.2 Risk & Compliance

• Take personal responsibility for understanding the risks and compliance requirements of the role.
• Understand and comply with SMBC policies & procedures, Code of Conduct and applicable laws and regulations.
• Engage and co-ordinate with external Legal Firms, Legal & Compliance department of SMBC, Documentation units and Credit Middle Office on loan and ISDA documentation.
• Obtain approvals for deviations from internal policies from relevant approvers during transaction execution.
• Follow through to ensure documentation completion and validate limits are correctly loaded / reflected in operating systems.
• Ensure document deficiencies are minimised, tracked and are rectified in a timely manner.

1.3 Team Work & Support

• To proactively innovate and improve the current way of doing business
• Work with product partners, control functions, middle office and overseas branches to ensure seamless execution of transactions.
• Help the GFIG team and co-Heads, where needed, with adhoc requirements.

Job Requirements

• A bachelors degree in Accounting, banking & finance or equivalent in the similar field.
• At least 3-5 years of relevant experience as Client Service Manager or junior Relationship Manager with international banks/major financial institutions.
• Working knowledge of loans syndications, Transaction banking, Global Markets, Liability management etc.
• Exposure to various products like long term derivatives and swaps, debt capital markets products, structured deposit products etc is desireable
• Strong understanding of client delivery processes and adherence to standards and controls.
• Strong product knowledge including cross-product operational knowledge and / or experience.
• Understanding of the regulatory and compliance environment in the APAC markets
• Proactive and a Team Player who has worked in large complex matrix s

The Loan Control and Reporting Team is responsible for ensuring the accurate administration and reporting of loan portfolios. This role involves maintaining compliance with regulatory requirements, preparing internal, regulatory & HO reports, and providing insights to support decision-making processes.

Key Responsibilities

• Ensuring efficient execution of offshored processes, overseeing service level agreements, and quality standard
• Develop a robust transaction monitoring and reconciliation mechanism where adherence to service levels and outliers can be identified and resolved dynamically
• Lead collaboration and support to offshore teams.
• Manage operational incidents tracking, prompt issue resolution, root causes identification; Initiate thematic studies to eliminate incident reoccurrences.
• Accurate processing of various transactions adherence to banking regulations, policies, and service level agreements to maintain operational excellence:
• Provide subject matter expertise towards projects initiatives.
• Lead management reporting and data analytics initiatives in the department.
• Initiate ideas towards digitization/paperless processing.
• Assist and support corporate clients, addressing inquiries, and ensuring a positive customer experience
• Proactively manage people development, people engagement, job rotation and succession plans in the team(s).
• Perform any other duties assigned from time to time.

Requirements:

• At least 7 years of relevant experience in Loan Operations and reporting
• Proactive self-starter with the ability to manage multiple tasks and meet deadlines in a fast-paced environment.
• Demonstrate strong leadership and people management skills.
• Exhibit a strong and thorough understanding of loan control, administration, and reporting standards.
• Exhibit initiative to devise strategies, deliver value added support, identify problems & propose solutions.
• Possess strong analytical and problem-solving skills, attention to detail.
• Strong communication and interpersonal skills, both written and verbal.
• Proficient in Microsoft Office Suite.

Job Description

• Handle loan administration & operation functions of syndicated loans that the bank is mandated as agents with dual role functions as maker and checker. The day-to-day functions include but not limited to drawdowns, rollovers, payments, maintenance of records etc.
• Liaise with borrowers, participants, agents, and internal stakeholders on loan administration & operation matters.
• Monitor & Disseminate information undertakings and covenants.
• Address queries on loan operation matters from borrower and Lenders.
• Manage & prepare audit confirmation queries.
• Ensuring efficient execution of day-to-day functions in accordance with the legal documents and bank’s policy.
• Oversees & ensure service level and quality standards are maintained.
• Provide subject matter expertise towards projects initiatives and guide the junior members.
• Assist and support corporate clients, addressing inquiries, and ensuring a positive customer experience:
• Perform any other duties assigned from time to time.

Requirements

• Degree in Business Administration, Banking and Finance with at least 8 to 10 years’ experience in syndicated loan agency and /or loan administration in banks with ability to read loan agreements.
• Strong and thorough understanding of loan cycle and the function as the facility agent would be preferred.
• Good knowledge on construction of Swift messages and use of Debt Domain will be an advantage.
• Meticulous, confident, ability to multiple tasks and resilience.
• Possess strong analytical and problem-solving skills, attention to detail. Ability to devise strategies, deliver value added support, identify problems & propose solutions.
• Strong communication and interpersonal skills, both written and verbal.
• Proficient in Microsoft Office Applications – Word, Excel, Power Point

The Role

As Senior SOC Analyst (Tier-2), a threat hunter, you will work proactively to seek out weaknesses and stealthy attackers, conduct vulnerability assessments and deal with results. You will also remediate severe incidents from Security Analyst (Tier-1) to assess the impact and affected systems’ scope and collect data for further analysis.

Job Responsibilities

• Lead proactive hunting and analysis against the dataset (e.g., alerts, logs, etc.) and reverse engineering as needed to support Security Operation Centre (SOC) investigations and proactive threat detection and prevention.
• Coordinate and facilitates in-depth analysis, trending, and root cause analysis of security events/incidents while creating and maintaining processes and procedures.
• Perform advanced research on threats, vulnerabilities and potential threat vectors and work with multi-disciplines to improve prevention and detection methods.
• Act as the technical subject-matter-expert for SOC related topics or during incidents,
• Develops and documents the SOC procedures and processes based on industry best practices and internal requirements.
• Support or lead projects to improve SOC effectiveness, advancing technical capabilities on pace with the latest threats.
• Support and integrate with incident response, threat intelligence, and overall security strategy as needed.
• Perform other essential duties as assigned.

Job Requirements

• Bachelor’s degree in IT or equivalent with min. 5 years of working experience and has 3 years of experience leading a SOC team.
• Strong knowledge in networking / major internet protocols and security concepts
• Min. 3 years of experience in cyber incident response and/or Security Operations center in an enterprise environment.
• Min. 2 years of experience with standard enterprise security tools (e.g., Database Activity Monitoring, Zero Trust Segmentation, Security Information & Event Management, Intrusion Detection Prevention System, Endpoint Detection & Response, etc)
• Min. 2 years of operational experience with Splunk or similar log aggregation/analysis platforms
• Expert execution of investigative concepts for escalated incidents to determine the impact and root cause.
• Strong foundation in security threat and attack countermeasure.
• Possess analytical and problem-solving skills, with the ability to manage multiple tasks in a fast-paced environment.
• Hands-on experience in SIEM and intrusion detection analysis as well as application layer protocols.
• Have experience in security related areas. Especially experience and expertise in security incident detection and threat intelligence are proven to be extremely useful.
• Advanced understanding of various operating systems and web technologies with professional security certifications would be a plus.
• Experience in multiple domains within IT or Information Security (e.g. Identity and access management, IT infrastructure operations, Key management, system administration etc.)
• Meticulous, team player, flexible, proactive and positive attitude
• Strong sense of responsibility and initiative.
• Excellent communication and interpersonal skills.
• Work Location: One@ChangiCity

Job Description & Requirements

Roles & Responsibilities

Principal Accountabilities:-

1. Lead and coordinate Special Projects such as:-

a. To enhance the service quality of the Japanese Business;

b. To establish customer benefit services with vendors;

c. To introduce Japanese hospitality and culture to our employees, distribution channel, clients and society.

2. Report in Japanese regularly to our Head Office in Tokyo.

3. Provide customer service in Japanese to Japanese clients on their inquiries, requests, complaints and claims matters.

4. Provide Japanese language support to staff in other departments, where appropriate.

5. Provide administrative support.

6. Plan and organize visitations to clients (new business/renewal/claims happenings).

7. Develop good relationship with clients to maintain and enhance existing clients’ business.

8. Plan renewal strategies for Japanese corporate clients.

9. Prepare underwriting quotations to clients in accordance with the Company’s underwriting guidelines.

10. Prepare referral form, issue Cover Notes and collect of premiums.

11. Maintain clients’ details and information.

Job Requirements:-

1. Minimum Degree Holder qualification;

2. At least 3 years of experience in General Insurance industry;

3. Fluent in written and spoken English and Japanese for handling local and Japanese clients;

4. Good understanding of doing Japanese business;

5. Possess good interpersonal and communication skills;

6. Able to multi-task, and is a team player, conscientious, tactful and willing to learn new skills;

7. Organized and has the ability to work under pressure;

8. Able to work independently and interact with different levels of customers;

Good working knowledge of Microsoft Office application.

Job Description & Requirements

Roles & Responsibilities

Principal Accountabilities:-

1. Lead and in-charge the Special Projects such as:-

a. To enhance the service quality of the Japanese Business;

b. To establish customer benefit services with vendors;

c. To introduce Japanese hospitality and culture to our employees, distribution channel, clients and society.

2. Report in Japanese regularly to our Head Office in Tokyo.

3. Underwrites and specialize in Marine Hull and other general insurance classes.

4. Provide customer service in Japanese to Japanese clients on their inquiries, requests, complaints and claims matters.

5. Provide Japanese language support to staff in other departments, where appropriate.

6. Provide administrative support.

7. Plan and organize visitations to clients (new business/renewal/claims happenings).

8. Develop good relationship with clients to maintain and enhance existing clients’ business.

9. Plan renewal strategies for Japanese corporate clients.

10. Prepare underwriting quotations to clients in accordance with the Company’s underwriting guidelines.

11. Prepare referral form, issue Cover Notes and collect of premiums.

12. Maintain clients’ details and information.

Job Requirements:-

1. Minimum Degree Holder qualification;

2. At least 10 years of experience in General Insurance industry;

3. Fluent in written and spoken English and Japanese for handling local and Japanese clients;

4. Good understanding of doing Japanese business;

5. Possess good interpersonal and communication skills;

6. Able to multi-task, and is a team player, conscientious, tactful and willing to learn new skills;

7. Organized and has the ability to work under pressure;

8. Able to work independently and interact with different levels of customers;

Good working knowledge of Microsoft Office application.

Job Responsibilities

• Develop IT department’s goals, objectives and strategy to meet the bank’s business priorities and missions.
• Establish a business plan and strategy and drive plans toward set goals and objectives.
• Develop and drive KPI targets & Balance Scorecard and assess performance against set targets.
• Develop and drive Administration Centre of Excellence (CoE) to optimise administration work in business, IT planning and development of life cycle such as staff management, invoice management etc.
• Develop and lead the centralisation of procurement processes and implementation of IT & Development Program.
• Develop and maintain a structured management reporting framework.
• Develop and implement a structured resource management framework for HR and budgetary sustainability and adequacy.
• Develop and enhance financial management processes, workflows and automation initiatives to optimise efficiency and effectiveness.
• Manage the department’s financial, budget and tax management (CAPEX and OPEX) in Singapore and APAC countries.
• Gatekeeper in ensuring adhering to prevailing Financial, Taxation, head office policies, guidelines and operating processes.
• Prepare, gather and analyse data (external and internal) to develop comprehensive financial, operational and project reports for senior management’s review and decision making.

​​​​​​​Job Requirements

• Master’s or bachelor’s degree in Computer Science, Management Information Science, Commerce, Business Administration, Banking & Finance or equivalent.
• Minimum 7 years of working experience within the financial industry or banking industry, preferably in the Technology and/or Digital department.
• Experience in establishing and driving Business Management support for Technology department in the Asia Pacific region.
• Proven track record in planning and coordinating with businesses and IT teams in establishing IT strategy and providing regular tracking and reporting.
• Good knowledge and experience in managing IT financials, budgets and resources covering CAPEX and OPEX, cost management and optimisation. Ability to effectively control CAPEX spending and progressively reduce OPEX expenses.
• Strong understanding of Banking Technology function and experienced in working with virtual teams in the Asia Pacific region.
• Familiar in Project Life Cycle and System Development Life Cycle framework.
• Good understanding of MAS guidelines and Banking Act is an added advantage.
• Prior experience in establishing training and development framework for IT preferred.
• Ability to work in a fast-paced technical and business environment and multi-task whilst delivering high quality solutions.
• Adept at working in a matrix organization to drive operational and strategic objectives.
• Excellent communication, influencing and negotiation skills.
• Strong analytical and problem-solving skills; and detailed oriented.
• Strong innovative mentality and mindset.
• Work location: One@ChangiCity

About Us

At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our customers. Our Institutional bank helps our largest customers move trade and capital around the region, providing our people with great opportunities to build their technical expertise and their careers.

About the Role

As a member of the Specialised Transaction Management (“STM”) team in Singapore, you will be responsible for manage and monitor a portfolio of complex Corporate Finance international transactions that covers Project Finance, Structured Export Finance, Structured Asset Finance and Acquisition Finance.

To be successful in this role you must have a strong understanding of specialised lending transactions with proven financial modelling and documentation experience. You will exercise sound judgement to influence desired outcomes

Role Type: Permanent, Full Time

What will your day look like?

As an Associate Director, Specialised Transaction Management, your key responsibilities will include but are not limited to:

• Effective management and monitoring of a portfolio of complex Corporate Finance Intl transactions that covers Project Finance, Structured Export Finance, Structured Asset Finance and Acquisition Finance.
• Support the delivery and execution of the Corporate Finance International strategy.
• Support broader portfolio management activities, including audits, controls testing, portfolio and regulatory reporting together with specific sector/industry reviews.
• Represent the business at various risk management forums, Early Alerts meetings and discussions with key internal and external stakeholders.
• Support development of key client relationships with RM partners.
• Support end to end processes within the business, working closely with the operations and enablement teams.
• Continually engage with local and overseas colleagues to share information real time such that a consistent global service is delivered to client base.
• Ensure adherence to Group, divisional process, policy and procedural requirements.

What will you bring?

To grow and be successful in this role, you will ideally bring the following:

• Proven financial analysis and modelling capability with specialised finance or advanced corporate transaction experience.
• Strong understanding of loan and security documentation.
• Strong written and communication skills.
• Ability to work with multiple stakeholders to deliver outcomes against role objectives and business plans.
• Keen understanding of the strategic, financial, and operational aspects of business.
• Flexibility for whatever needs to be done and desire to continuously learn and develop.
• Strong self-managed and motivated.
• Knowledge of other Institutional products (Markets, Trade/Cash) is preferred.

So why join us?

From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive.

But it's not just our customers who'll feel your impact. you'll feel it too. Because at ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career.

We're a diverse bunch at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.

At ANZ, you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. That's because we're committed to building a workplace that reflects the diversity of the communities we serve. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability or access requirement, let us know how we can provide you with additional support.

Azqore is a leader in outsourced banking services. One of the entities under Credit Agricole Indosuez Wealth Management, provides integrated solutions and quality services to our clients.

Asia Operations provide operational capabilities to Azqore’s client banks, allow them to focus on executing their strategy, reduce operational cost and improve operational risk. Commitment to quality and continuous process improvement, is at the heart of all Asia Operations activities. It is thus one of the key functions to facilitate and drive Azqore to reach its ambitious growth target, by putting the clients at the center of its activity, being attentive to their needs, bringing them value and increasing their satisfaction.

Within Asia Operations, the Securities team is responsible for processing and managing the risk relating to securities & derivatives settlements, securities transfers, corporate action (income, cash) and asset creation and maintenance.

The incumbent will be part of this exciting function and is responsible for:

· The processing and controls of the processes within the Securities function.

· Ensuring efficiency and productivity in delivery quality services to Azqore’s clients.

Working closely with his/her colleagues to provide clients with technical expertise and solutions, in a comprehensive, timely and accurate manner.

Job Responsibilities:

Daily BAU

· Successful applicant will be assigned to functions within the Asia Securities Operations team, including asset data management, settlements & derivatives and/or transfers. Understanding of the core system and process workflow are essential.

· There is an expectation that he/she understands the relevant market markets and demonstrate front-to-back knowledge of the process(es) he/she is handling.

· Proactively manages and resolves discrepancies, relating to the functions he/she is responsible for, with internal and external stakeholders, both locally and abroad

Others

· Participates to Azqore Asia Operations projects, proactively drives and implements process enhancement and improvements, where necessary

Job Requirements:

· Bachelor degree, and / or professional qualification in Banking / Finance

· 3-5 years of relevant experience in Settlements, Derivatives and/or Asset Transfer processes. Experience in Private Banking is a plus.

· Familiar with financial products as well as the market infrastructures, regulations and operational risks.

· Knowledgeable about SWIFT messages types.

· Good knowledge and practice of Office suite. Excel VBA macro knowledge is a plus.

· Excellent written and oral communication skills in English.

· Ability to collaborate, especially cross border

· Rigorous and detail oriented

· Results oriented, adaptable and resilient

· Fresh graduates are welcome to apply.

Job Purpose

The purpose of this role is to lead a team, providing coverage for Infrastruture and Sponsors. The person is this role will be expected to work with the management of the E&I space, exhancing cross sell across he business and also be responsible for Originating strategic manadatescross platform. This role will have accoutnability to the Chair of Energy and Infrastructure.

Job Responsibilities

1) Enhance Cross-Selling

Through structured coverage, achieve a higher share of cross-selling to include not only corporate and structured finance but including:

• Underwriting mandates (LCMA)
• Flow banking (GMTAP and TBDAP)
• DCM (with Nikko)
• M&A (with Jefferies)

2) Infra Funds Coverage

• Acting as key senior interface between SMBC and infrastructure sponsors by developing and maintaining senior relationships together with GFIG and ASDV Head of Sponsor Coverage.
• Joint-lead account plan and coordination with internal stakeholders to ensure adequate resources are mobilized toward delivering the sector strategy
• Participate in E&I portfolio review and strategic sector review to set the overall strategy in APAC in the sector including second line.

3) Origination of Strategic Mandates

• Maintain and develop relationship with key financial sponsors, asset managers and private credit specialists in support of the APAC Alt-AM strategy developed by ASDV, specifically but not limited to, the infrastructure sector.
• Contribute to fund raising effort of join companies such as SMDAM by cultivating broader relationship with potential client / LP investors
• Originate jointly with ASDV product team, high value add advisory jointly with Group Companies like Nikko and Jefferies

KPIs

• Generate [X] high profile value add advisory mandates and event driven financing opportunities
• Grow the share of SMBC revenue wallet with Core E&I Clients measured against the FY23 base
• Contribute to growing cross-sell for the Core E&I Clients and more broadly the E&I vertical (measured as share of non-lending revenue) and sector / clients ROE

Incremental gross income target $[X]m in Year 1 and $[Y]m in the following years. [Gross income will be direct advisory fees and shadow income from cross-sell to other departments and associated companies]

**Target values TBA from SFDA Co-GM

Job Requirements

• Bachelor's Degree in Finance, Economics or Business
• Masters / CFA preferred
• Minimum 10-15 years of Experience in Investment Banking and Finance
• Experience in Project Finance, Private Equity, Venture Cap, Advisory or Funds Sponsor Finance preferred
• Demonstrated ability to build trusted relationships with C-suite executives and sponsors
• Exceptional analytical skills in valuation, deal structuring and assessment
• Ability to think strategically and identify opportunities for both clients and the bank
• Exceptional communication skills, verbal and written
• High energy and results oriented
• Able to work with tight timelines

Job Responsibilities

• Develop and establish the Portfolio strategy for its goals, objectives and strategies in alignment with the bank's business priorities.
• Create a business plan and drive efforts towards achieving set goals.
• Develop Key Performance Indicators (KPIs) and a Balanced Scorecard and assess performance against established targets.
• Prepare, gather, and analyse data to create comprehensive financial, operational, and project reports for senior management's review.
• Manage a portfolio of IT projects and programs, evaluating risks, costs, and returns to ensure optimal outcomes.
• Set project priorities and ensure optimal allocation of resources.
• Monitor project progress and provide regular and accurate reports to stakeholders.
• Monitor risks across the entire portfolio and implement adjustments as necessary to mitigate potential issues.
• Develop and maintain the processes and technology platform/solution for systematic management the IT Portfolios.
• Oversee the department's budget, CAPEX (capital expenditures), and OPEX (operating expenses), optimizing costs.
• Prepare and present financial reports and budget plans to senior management for review and decision-making.
• Support the training and development of Business and IT team, enhancing overall team performance.
• Foster effective communication across departments and build collaborative relationships to ensure successful project outcomes.

Job Requirements

• Master’s or bachelor’s degree in Computer Science, Management Information Science, Commerce, Business Administration, Banking and Finance or equivalent
• Minimum 7 years of working experience within the financial industry or banking industry, preferably in the Technology department.
• Minimum 3 years of working experience as Project Manager with proven hands-on experience in managing and delivering projects.
• Experience in managing CAPEX and OPEX.
• In-depth understanding of project and system development lifecycle.
• Strong understanding of Banking Technology function and experienced in working with virtual teams in the Asia Pacific region.
• Excellent communication, analytical, and problem-solving skills.
• Strong team management and collaboration skills.
• Work location: One@ChangiCity

Overview of Role:

• Technology Risk Management (Regulatory Requirement)
• IT Security Control / Incident Management / Cyber Security

Roles and Responsibilities:

• Manage Branch IT Risk Framework (eg: IT Risk Register, Technology Committee, critical system assessment, due Diligence of IT outsourcing)
• Working with Japan HO IT Risk Management Div Cyber Security Team & performing system risk assessment or conduct Cyber Security Exercise.
• Responsibility of Cyber Security Training for employee and Senior Management.
• General security awareness training to all employee.
• Cyber Security Incident desktop exercise to Senior Management.
• Manage and maintain IT Policy and Procedures.
• Responsibility of the third party assessment counter person such like IT Auditor and implement appropriate mitigation/remediation plan.
• Oversight the Security Control of IT environment. Working IT infra team & IT Dev team to improve security enhancement such as Patch Management /MAS vulnerability circulation, Access Control and Monitor the
• Segregation control of each IT role.
• Review and manage contract renewal with IT vendors under MAS Outsourcing Guideline.

Job requirements:

• Minimum Degree in Computer Science, Experience of Information Security Management ISO/IEC 27001 or certified CISSP or CISM is advantage.
• Minimum 5 years of IT Risk and Cyber Security experience and preferably with working experience of MAS technology regulation in banking sector or similar regulated industry.
• In-depth technical knowledge of network PC/Devices, multiple Cloud Service or/and platform operating systems.
• Demonstrates strong technical skills, ability to provide creative solution to problems, proactive approach through use of technology.
• Strong communication skill to act both independently and within IT team, in a fast-changing mission-critical environment.
• Good attitude and ready to take on any relevant assignment, and the ability to learn and work smoothly.
• Local Japanese speaker JLPT N1-N2 is preferred.